Hilton Durban
Hilton Durban
Hilton Durban
Hilton Durban
Hilton Durban
Hilton Durban
Hilton Durban
Removed from saved list

8.4

Excellent
/10
(372 reviews)See what guests said
Housekeeping6
Breakfast5
Food & Dining3
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Golden Mile 1.0 km
Suncoast Casino 2.0 km
uShaka Wet 'n Wild 2.3 km
uShaka Marine World 2.4 km
Big Rush Urban Adrenaline 2.6 km
Durban Botanic Gardens 2.7 km
Moses Mabhida Stadium 2.9 km
Mitchell Park Zoo 3.6 km
Umgeni River Bird Park 4.8 km
The Valley of a 1000 Hills 26.8 km
Nearby landmarks
International Convention Centre 70 m
Durban Exhibition Centre 150 m
Travel Doctor 170 m
DURBAN ICC 280 m
Local History Museum 290 m
Tilt 360 m
Springbuck Art & Jewellers 370 m
Workshop 430 m
The Old Fort 440 m
Computicket 450 m
Free Wi-Fi

Hilton Durban

12-14 Walnut Road, Durban City Center, Durban, South Africa, 4001 - See map
Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Durban

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Durban every 5 minutes on Agoda.com
Value for money8.2
Distance to city center1.0 Km
Location rating8.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport28.3 km

Rooms available at Hilton Durban

Excellent
Room comfort & quality
8.5
Ambassador Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
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Presidential Suite
...
  • Room size: 150 m²/1615 ft²
  • City view
  • 1 king bed
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King Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Double Double Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
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Twin Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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King Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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King Guest Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Twin Guest Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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Family Executive Room
...
  • Room size: 62 m²/667 ft²
  • City view
  • 2 single beds and 1 king be...
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Frequently asked questions

Does Hilton Durban have a hot tub?

Hilton Durban does not have a hot tub.

What time is check-in and check-out at Hilton Durban?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Durban?

Hilton Durban is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 690 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hilton Durban also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Durban has a car park right on site for maximum convenience. Parking is available for a fee of 95 ZAR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Durban?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Durban. Adults can enjoy breakfast offered with an additional charge of 215 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Durban?

Hilton Durban features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hilton Durban?

Hilton Durban does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hilton Durban?

Hilton Durban is located in Durban City Center, famous for good restaurants such as Big Easy Durban by Ernie Els, Coral Lounge and Rainbow Terrace Restaurant.

What popular shopping places are close to Hilton Durban?

Hilton Durban is located in Durban City Center area which features shopping places such as Victoria St Market, Springbuck Art & Jewellers and Joe's Corner Shop.

What are popular attractions near Hilton Durban?

Guests at Hilton Durban can easily visit Durban Natural Science Museum, Port Natal Maritime Museum and Kwa Muhle Museum located in the Durban City Center area.

What popular natural sightseeing spots are close to Hilton Durban?

Hilton Durban is located in the Durban City Center area, which is famous for natural sightseeing destinations such as South African Parks Reservations, Albert Park and Natal Bay.

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Explore the neighborhood

What people love about Hilton Durban

  • 8.8

    Excellent

    "Access to business lounge was nice."

    RICKY

    |

    November 20, 2018

  • 8.4

    Excellent
    Staff 

    "The staff are prompt and friendly."

    lucy

    |

    January 7, 2019

  • 9.2

    Exceptional

    "My room was absolutely beautiful!"

    Xoliswa

    |

    August 12, 2019

Overall rating:

8.4

Excellent
372 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.2
Read all reviews >
What travelers say they love:
My stay, although short, was amazing!
Xoliswa from South Africa
Couple
More about Hilton Durban

More about Hilton Durban

Hilton Durban is an ideal base for guests who are looking for the luxury accommodation with the highest standard of service. Located in the heart of Durban, adjacent to the Durban International Convention Centre, this award-winning accommodation offers easy access to Durban’s beaches and central business district. At this landmark property in Durban, guests can expect a variety of guest rooms and suites overlooking views of the Durban skyline and KwaZulu-Natal coast.

All rooms are equipped with top-class amenities. The concierge and staff are ready to accommodate any needs. The property’s business center offers high speed Wi-Fi access so guests can work efficiently.

Guests can opt for a winning coffee and high tea at the Coral Lounge or start the day at our newly opened Vasco's Restaurant with a hearty breakfast or savor the international dinner buffets. The Big Easy Wine bar & Grill Durban by Ernie Els, inspired by Ernie Els’ sporting passion and his love for Africa. This unpretentious, yet sophisticated wine bar and grill with a private a dining room brings together all the elements that make a restaurant more than just a venue. At Hilton Durban, every guest's greatest accessibility, luxury, and comfort are the first priority.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

19 mentions

Beach

10 mentions

Food & Dining

9 mentions

Car Park

7 mentions

Languages spoken

  • English
  • German
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Visual alarm
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
  • Buffet
Location
12-14 Walnut Road, Durban City Center, Durban, South Africa, 4001
Excellent
Location

8.2

Airports

  • King Shaka International Airport (DUR)
    28.3 km
  • Pietermaritzburg Airport (PZB)
    65.3 km

Public transportation

  • Durban Railway Station
    1.0 km
  • Berea Road
    1.6 km

Hospital or clinic

  • Sparspot Pharmacy
    870 m

Shopping

  • Victoria St Market
    1.4 km

Convenience store

  • BP Express
    530 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Golden Mile
    1.0 km
  • Suncoast Casino
    2.0 km
  • uShaka Wet 'n Wild
    2.3 km
  • uShaka Marine World
    2.4 km
  • Big Rush Urban Adrenaline
    2.6 km
  • Durban Botanic Gardens
    2.7 km
  • Moses Mabhida Stadium
    2.9 km
  • Mitchell Park Zoo
    3.6 km
  • Umgeni River Bird Park
    4.8 km
  • The Valley of a 1000 Hills
    26.8 km

Nearby landmarks

  • International Convention Centre
    70 m
  • Durban Exhibition Centre
    150 m
  • Travel Doctor
    170 m
  • DURBAN ICC
    280 m
  • Local History Museum
    290 m
  • Tilt
    360 m
  • Springbuck Art & Jewellers
    370 m
  • Workshop
    430 m
  • The Old Fort
    440 m
  • Computicket
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee690 ZAR
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)215 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants2
  • Number of rooms 326
  • Room voltage220
  • Year property opened1997

Parking

  • Daily parking fee95 ZAR

Reviews of Hilton Durban from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location8.2
Room comfort and quality8.5
Service8.6
Value for money8.2
High score for Durban
Rating
9+ Exceptional (91)
8-9 Excellent (48)
7-8 Very Good (46)
6-7 Good (16)
<6 Below Expectation (25)
Time of the year
Mar - May (42)
Jun - Aug (51)
Sep - Nov (44)
Dec - Feb (89)
Don't miss out!Users are booking a place in Durban every 5 minutes on Agoda.com
All guests (360)
All room types
All languages

Show reviews that mention 

Showing 226 verified guest comments
12345
10.0
Exceptional
SIVANANDA from South Africa
Couple
King Guest Room
Stayed 1 night in January 2014

excellent”

centrally situated , neat . super comfortable rooms

We were warmly greeted upon our arrival to Hilton Hotel, Durban, South Africa. The staff were very friendly, helpful, and courteous at all times. Our room was absolutely beautiful and quite large with a gorgeous view of the Indian Ocean. The food was bountiful and diverse to meet our individual needs, and the restaurant staff were attentive to our every request. The Club Lounge was marvelous and offered delicious food and beverages for our enjoyment. Our visit to Durban was fabulous, and I hope to visit this wonderful city again in the future

Reviewed March 14, 2014

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9.3
Exceptional
Juan from South Africa
Couple
King Executive Room
Stayed 1 night in October 2011

Perfect as always”

Good location, Neat, Well maintained, Professional and friendly

I always stay at the Hilton hotel in durban as it is great time after time. Standards stay the same, So I have always received great service from the Executive Lounge which you have access to if you stay in an Executive Room. All drinks are free in the lounge as well as high tea after 3PM and a delicious breakfast served in the morning. This hotel boast marble bathrooms and is a perfect choice for your stay in Durban.

Reviewed October 20, 2011

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10.0
Exceptional
Andreas from Austria
Business traveler
Twin Guest Room
Stayed 2 nights in August 2014

Best Hilton Hotel in South Africa”

Breakfast, location, value for money

The Hilton Durban is definitely the best one in South Africa and was once again a delight to stay at. The breakfast is amazing, the staff is organized. The location is brilliant if you have to contact business in Durban. The weekend rates beat all other 5star hotels. We will always come back.

Reviewed August 18, 2014

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8.7
Excellent
Andrew from Australia
Solo traveler
Twin Guest Room
Stayed 2 nights in February 2012

Modern, luxury & clean hotel in convenient locati”

Spacious rooms & recreation areas. Clean & large lap pool

I cant fault my time here at this hotel. As with most Hiltons the service was great and promt. Very clean and modern hotel in a convenient location. Food and drinks are very reasonably priced considering this is a 5 star hotel and good value I found, good quality & choice. The pool area is not that big, but it’s very clean without getting sore eyes from too many chemicals in water as many pools have in hotels. It has large gym too and well equiped. Hertz is in the basement car park. Very convenient considering Cabs in South Africa are expensive and hard to find. Durban has many more cabs that Joburg, but could still do with more and I recommend booking cars in advance of planned stays. This hotel is walkable to beach and near bye Shops, banks and markets. Really enjoyed my stay here and can recommened.

Reviewed April 08, 2012

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9.7
Exceptional
Bahman from United States
Couple
Stayed 4 nights in June 2010

World Cup 2010”

Comfort & cleaness, the staff, the room service.
No shops and resturants within walking distance, no on site conveneint store.

Our stay at Hilton Durban was great. We went there for the FIFA World Cup and had a wonderful time. The hotel staff were very friendly and helpful, the transportation arrangements to and from the Soccer stadium was excellent. The food at the restutrnat and room service were excellent. Overall we highly recommend this hotel.

Reviewed July 05, 2010

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10.0
Exceptional
Ivan from South Africa
Family with teens
Twin Guest Room
Stayed 1 night in April 2016

Summary ”

The hotel staff was very friendly and helpful on an international standard. I will definitely stay at the Hilton Durban again. I think the cab provided to the airport was much to expensive and should be given to customers at a reduced rate seeing that they stayed at the hotel. The Selvan my driver was very pleasant and i felt comfortable with his driving skills.

Reviewed May 02, 2016

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9.7
Exceptional
Asentha from South Africa
Couple
King Guest Room
Stayed 1 night in September 2012

Beautiful rooms and efficient staff”

The room, breakfast, staff

This was my second stay at the Hilton Durban, and my fourth stay at a Hilton hotel. As usual I had a very pleasant and comfortable stay, and the staff were very attentive, which is what I have come to expect from my stays at the Hilton hotels.

Reviewed September 19, 2012

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9.0
Exceptional
naseem from South Africa
Couple
King Guest Room
Stayed 1 night in February 2013

best hotel i ever stayed in,excellent service”

the room size

loved the hotel,hilton is centrally based,and is easy to go from the hotel to anywhere else is durban.the service is really great and the rooms are the best thing about the place,they are big and very comforatble.i would say,in durban if you are looking for a place to stay,this would be it

Reviewed February 19, 2013

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10.0
Exceptional
Brendon from South Africa
Family with young children
King Guest Room
Stayed 1 night in December 2012

Excellent hotel”

Big rooms, great location, excellent service, dining varieties

Staff provided excellent service, hotel in impeccable condition and quality of dishes superb. Child friendly and safe. Able to accomodate both business and family guests. Definitely would stay there again. Close proximity to all of Durban attractions and secure parking provided. Rooms are spacious and upkept in excellent condition and style.

Reviewed January 02, 2013

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10.0
Exceptional
Krisun
Family with young children
King Guest Room
Stayed 4 nights in August 2019

Family Vacation”

This was not our first stay at the Hilton in Durban. This hotel never fails to deliver the quality that is expected. Amazing hotel. Will definitely be back.

Reviewed October 14, 2019

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9.3
Exceptional
Grewar
Couple
King Guest Room
Stayed 1 night in July 2011

Lovely hotel”

Clean, neat, good service

lovely hotel, near beaches and close to cbd with safe and secure parking. clean and big room with lovely view of durban and suroundings. lovely dining hall with first class bufet with a big variaty of dishes as well as alacarte menu. staff friendly and service efficiant.

Reviewed July 28, 2011

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9.3
Exceptional
Michael from South Africa
Family with young children
King Guest Room
Stayed 2 nights in October 2011

Lovely hotel with a nice central location”

Very clean and staff are always willing to assist where necessary. Hotel has all the ameneties you would need and rooms are just perfect!

We really enjoyed our stay at the Hilton Hotel in Durban. We were looking for a quiet and relaxing weekend and thats what we got!

Reviewed November 01, 2011

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8.3
Excellent
Dean from South Africa
Couple
King Guest Room
Stayed 1 night in August 2012

Sophisticated hotel, lovely and spacious.”

Staff were unobtrusive and very professional and organised.

The hotel is perfectly situated for exploring Durban city and beach front as well as close to all major sport arenas. The rooms are very comfortable and well fitted. Lovely big TV with all the main chanels. The qulaity of the finishes in the rooms are of a high standard. Comfortable bed.

Reviewed August 29, 2012

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8.0
Excellent
Phillip from South Africa
Solo traveler
Twin Guest Room
Stayed 2 nights in November 2014

Lovely Hotel”

Beautiful Hotel; Very clean: and Top class security.

Stay at the hotel was an excellent, life time experiance was looking forward to for sometime. The hotel is of high quality and maintain world class standard interms of check-in and security. Next time i visit Durban my destination will be nothing other than Hilton hotel. Only if it was sited on the beach front.

Reviewed December 04, 2014

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7.3
Very good
Pregason from South Africa
Solo traveler
King Guest Room
Stayed 3 nights in September 2014

Hilton Review”

Location, Room and Location

My stay at the Hilton was satisfactory, I believe that as a 5 star hotel and the rates they charge should include breakfast and parking. As a South African its not affordable to dine in house or park at the hotel. Parking is a whopping R70 a night, breakfast is R175, room service fee is R25 tray charge and like most hotels worldwide the internet or wifi charges should be minimized or carried by the hotel altogether. Most hotels around the world offer these services free of charge but not the Hilton Durban. Not complaining but just astounded by the high charges especially if you are local.

Reviewed September 08, 2014

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9.6
Exceptional
Fezal from Mauritius
Business traveler
Stayed 1 night in May 2016

Simply fantastic ”

A real five star as compared to some doubtful rating of some other accommodation. Very classy, spacious, comfortable and clean. Helpful staff and brand new business lounge. Would recommend. Best so far in Durban

Reviewed May 14, 2016

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8.0
Excellent
TD from South Africa
Couple
King Guest Room
Stayed 2 nights in April 2013

Superb Service, Value for money”

Friendly staff, very clean and comfortable rooms, and its central location

It was memorable. I choose this hotel everytime I am in Durban. Not too near the Beach, yet easily accessible, not too near the sports stadium, yet just a few minutes away, in the city, but not too much in the city centre, Easy and quick road access to any direction out of Durban!

Reviewed August 13, 2013

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7.3
Very good
Renata from Australia
Solo traveler
King Guest Room
Stayed 2 nights in January 2013

lovely hotel, overly expensive”

very clean, lovely staff

Originally thought the price for airport transfers was reasonable (900 Rand) however, after getting to know Durban I found out that I could have been offered an airport shuttle bus service for a measley 80 rand instead. I was disgustingly overcharged in this regard, along with breakfast, lunches and dinners. I understand the Hilton is a luxury hotel, but that does not mean to say that clients should be taken advantage of. Very clean rooms, room service on both occasions was quite soggy. Loved the rooms, the pool and outside areas are lovely and I felt extremely safe throughout my stay.

Reviewed February 20, 2013

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7.7
Very good
Jeffrey from South Africa
Family with young children
Stayed 3 nights in December 2010

good reception from the security during arrival”

peace of mind and caring of the staff
prompt payment of the credit promised. still waiting till today.

I will recommend the Hotel as I have already done that. my next stay in Durban will be Hilton Hotel. I will propose the hotel management to consider the fact that extra pillows, blanckets are been stored in the hotelrooms. otherwise everything was up to scratch. keep up the good work, improve from where you are to the top

Reviewed January 06, 2011

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8.4
Excellent
lucy from Kenya
Family with teens
King Guest Room
Stayed 9 nights in December 2018

Excellent”

Hilton Durban is a very nice professional hotel. The staff are prompt and friendly.

Reviewed January 07, 2019

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