Hilton Durban
Hilton Durban
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"Facilities, good food, wow"

Mxolisi

|

January 6, 2018

King Executive Room - Guestroom Hilton Durban
King Executive Room - Guestroom
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Lobby Hilton Durban
Lobby
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Interior view Hilton Durban
Interior view
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Interior view Hilton Durban
Interior view
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Excellent
Location
8.2
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What guests are saying:
Excellent food
Charlotte from South Africa
Family with teens
Nice modern hotel with highly trained staff. Quick response when you require assistance. Need to cater for halal food though. Breakfast was same thing everyday. Location convenient but not a place to roam around
Fezal from Mauritius
Business traveler
Splendid
Thokozani from South Africa
Family with young children
A real five star as compared to some doubtful rating of some other accommodation. Very classy, spacious, comfortable and clean. Helpful staff and brand new business lounge. Would recommend. Best so far in Durban
Fezal from Mauritius
Business traveler
it was awesome we enjoy
collen from South Africa
Couple
My stay at the hotel was fabulous,the meals,the ambience of the hotel and of course the proffessionalism of the staff from front desk,cleaners to the rest of the hotel crew.I am looking forward to visit the hotel soon,it was such a great experience
Mohloding from South Africa
Couple
Wonderful experience
Rowena from South Africa
Solo traveler
V good
Mohmed from United Kingdom
Family with teens

Hilton Durban

Excellent location
- Inside city center
- What's nearby?
Excellent
From 247 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.8
Recommended by 92% of guests
Value for money8.3
Distance to city center1.0 Km
Location rating8.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport26.9 km
  • Airport transfer

  • Located in heart of Durban

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Executive APartialment With Terrace
2 Bedroom Executive APartialment With Terrace
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  • Room size: 146 m²/1572 ft²
  • Harbor view
  • 1 king bed & 2 single beds
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Executive Suite
Executive Suite
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  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
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Presidential Suite
Presidential Suite
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  • Room size: 150 m²/1615 ft²
  • City view
  • 1 queen bed
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Ambassador Suite
Ambassador Suite
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  • Room size: 77 m²/829 ft²
  • City view
  • 1 queen bed and 1 king bed
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King Executive Room
King Executive Room
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  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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King Deluxe Room
King Deluxe Room
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Twin Accessible Room
Twin Accessible Room
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  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Twin Executive Room
Twin Executive Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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King Guest Room
King Guest Room
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Double Double Deluxe Room
Double Double Deluxe Room
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  • Room size: 64 m²/689 ft²
  • City view
  • 2 queen beds
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What people love about the property

  • "Excellent breakfast buffet"

    Vimal

    |

    February 9, 2017

  • "Breakfast was good, very caring staff"

    Deepa

    |

    December 5, 2016

  • "Nice Room, good service"

    Nireen

    |

    June 24, 2016

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More about Hilton Durban

More about Hilton Durban

"The meals were great"

Kennedy

|

August 15, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"We booked the executive floor with lounge access wonderful"

Gabrielle

|

November 12, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (247)Booking.com Reviews (2512)
8.4
/
10
Cleanliness8.8
Facilities8.5
Location8.2
Room comfort and quality8.5
Service8.6
Value for money8.3
Provided by verified guests of Agoda
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Showing 192 verified guest comments
12345
8.8
Excellent
RICKY from South Africa
Family with young children
King Executive Room
Stayed 2 nights in November 2018
Nice Stay”
King Exective Room on the 10th floor did not feel like executive...Access to business lounge was nice. Staff were friendly...Room service too expensive. Swimming pool and gym was not attractive enough for Hilton Thank you
Reviewed November 20, 2018
10.0
Exceptional
Nancy from South Africa
Family with young children
King Guest Room
Stayed 4 nights in October 2018
Excellent service from every kind of personnel. True value for money. Definitely worth coming back”
Travelled with my family and that included my 6 weeks old baby and the staff was so helpful when we were eating and my baby wanted attention the ladies would take him and kept him busy while we ate without me asking, it really touched me. At the reception Bongi welcomed us with excellent service and attended to all our needs. Meals were perfect. Staff all round friendly and helpful. Definitely coming back
Reviewed November 18, 2018
10.0
Exceptional
Pieter
Family with young children
King Guest Room
Stayed 2 nights in October 2018
Exceeded expectation ”
I have never encountered more helpful and friendlier staff in my life. Hotel is beautiful well laid out , unfortunately we had to leave every morning at 06:00am so we could not enjoy the breakfast. For the rest I will rate it a full score in each category!
Reviewed October 22, 2018
8.8
Excellent
Sue from South Africa
Business traveler
King Guest Room
Stayed 5 nights in April 2018
Indaba Days”
A top class hotel with mostly great amenities and rooms. Some attention to detail needed in the housekeeping area where housekeepers are not being checked but nothing serious. Great friendly service and very comfortable rooms. Could do with offering fresh ground fair trade coffee in rooms with a plunger or mini coffee machine; even small 4 star establishment are offering this. Also change from the mini toiletries to a locked larger system on the wall to be greener and not use so much plastic; it is also more reasonable. Would definitely stay here again. Much improved meal option for this week as it can get really busy and one only has an hour before one is back to appointments in the ICC.
Reviewed May 29, 2018
8.0
Excellent
TD from South Africa
Couple
King Guest Room
Stayed 2 nights in April 2013
Superb Service, Value for money”
Friendly staff, very clean and comfortable rooms, and its central location
It was memorable. I choose this hotel everytime I am in Durban. Not too near the Beach, yet easily accessible, not too near the sports stadium, yet just a few minutes away, in the city, but not too much in the city centre, Easy and quick road access to any direction out of Durban!
Reviewed August 13, 2013
8.3
Excellent
Amit from India
Business traveler
King Guest Room
Stayed 2 nights in August 2012
Great hotel with a great location”
Great location and a wonderful hotel
this was my 4th stay at this hotel and the hotel is excellent. all aspects of the stay including the room and services are of the highest standard. the only aspect of improvment would be the room service which is delayed and food was cold.
Reviewed August 27, 2012
8.7
Excellent
Andrew from Australia
Solo traveler
Twin Guest Room
Stayed 2 nights in February 2012
Modern, luxury & clean hotel in convenient locati”
Spacious rooms & recreation areas. Clean & large lap pool
I cant fault my time here at this hotel. As with most Hiltons the service was great and promt. Very clean and modern hotel in a convenient location. Food and drinks are very reasonably priced considering this is a 5 star hotel and good value I found, good quality & choice. The pool area is not that big, but it’s very clean without getting sore eyes from too many chemicals in water as many pools have in hotels. It has large gym too and well equiped. Hertz is in the basement car park. Very convenient considering Cabs in South Africa are expensive and hard to find. Durban has many more cabs that Joburg, but could still do with more and I recommend booking cars in advance of planned stays. This hotel is walkable to beach and near bye Shops, banks and markets. Really enjoyed my stay here and can recommened.
Reviewed April 08, 2012
9.6
Exceptional
Ross from United Kingdom
Business traveler
King Guest Room
Stayed 5 nights in May 2018
The staff made this stay stand out, they were great”
The Hilton brand has become a bit tired over the last decade, but they are good, reliable and in this case ideal for the international Conference Centre. This stay was made memorable by the staff, how pleasant and helpful they were, from ‘Miss Breakfast’ to the hotel porters. As a frequent traveller over the years this team stood out - especially as I am partially sighted.
Reviewed May 21, 2018
6.0
ismail from South Africa
Business traveler
King Guest Room
Stayed 1 night in January 2018
Horrible experience in Hilton ever”
The outside staff was so annoying and unfriendly,I parked my commercial car in front entrance to get my wife and luggage out,the staff insisted I not park there and and was very hostile towards us.he just won't let it go. I am big into showers, the showers is horrible,they shower gives you normal hot water then suddenly a bolt of cold water. I hate that. Inner staff was excellent clean hotel.
Reviewed January 13, 2018
10.0
Exceptional
shailane from South Africa
Couple
King Guest Room
Stayed 2 nights in September 2018
Exceptional”
Everything there is just top class. Enjoyed my stay.
Reviewed September 25, 2018
10.0
Exceptional
Chungwei from Taiwan
Business traveler
King Guest Room
Stayed 2 nights in December 2017
Excellent”
Excellent
Reviewed December 09, 2017
8.0
Excellent
Rob from Australia
Couple
King Guest Room
Stayed 3 nights in May 2016
Stayed on two occasions ”
First stay was great with no complaints. Restaurants were reasonably priced with great choices of dishes and wines. Parking was easily accessed and staff very helpful and friendly. Our second stay a few days later was a slightly different story. Hotel was very busy with the music awards which meant normal guests were not attended to in a timely manner. For some reason our honesty bar was locked and it took staff a good hour to come to our room to unlock it. We also had to call housekeeping to arrange for a maintenance person to attend to faulty lighting.
Reviewed June 19, 2016
8.8
Excellent
Fezal from Mauritius
Business traveler
Stayed 1 night in May 2016
Good experience ”
Nice modern hotel with highly trained staff. Quick response when you require assistance. Need to cater for halal food though. Breakfast was same thing everyday. Location convenient but not a place to roam around
Reviewed May 18, 2016
9.6
Exceptional
Fezal from Mauritius
Business traveler
Stayed 1 night in May 2016
Simply fantastic ”
A real five star as compared to some doubtful rating of some other accommodation. Very classy, spacious, comfortable and clean. Helpful staff and brand new business lounge. Would recommend. Best so far in Durban
Reviewed May 14, 2016
10.0
Exceptional
Ivan from South Africa
Family with teens
Twin Guest Room
Stayed 1 night in April 2016
Summary ”
The hotel staff was very friendly and helpful on an international standard. I will definitely stay at the Hilton Durban again. I think the cab provided to the airport was much to expensive and should be given to customers at a reduced rate seeing that they stayed at the hotel. The Selvan my driver was very pleasant and i felt comfortable with his driving skills.
Reviewed May 02, 2016
9.7
Exceptional
Mohloding from South Africa
Couple
Twin Guest Room
Stayed 2 nights in February 2015
The hotel is outstanding”
The convenience to the beach,the amenities inside the hotel,friendly and efficient staff
My stay at the hotel was fabulous,the meals,the ambience of the hotel and of course the proffessionalism of the staff from front desk,cleaners to the rest of the hotel crew.I am looking forward to visit the hotel soon,it was such a great experience
Reviewed February 14, 2015
8.0
Excellent
Phillip from South Africa
Solo traveler
Twin Guest Room
Stayed 2 nights in November 2014
Lovely Hotel”
Beautiful Hotel; Very clean: and Top class security.
Stay at the hotel was an excellent, life time experiance was looking forward to for sometime. The hotel is of high quality and maintain world class standard interms of check-in and security. Next time i visit Durban my destination will be nothing other than Hilton hotel. Only if it was sited on the beach front.
Reviewed December 04, 2014
9.3
Exceptional
Vanietha from South Africa
Couple
King Guest Room
Stayed 1 night in August 2014
Hilton - Service excellence”
Clean, well maintained and professional staff
A bit expensive but very Enjoyable. Would like to see cold meat and roast dishes in the dinner buffet instead of only curries. A good variety will cater for people who are not accustomed to alot of spices. Make the food spread more international.
Reviewed August 28, 2014
10.0
Exceptional
Andreas from Austria
Business traveler
Twin Guest Room
Stayed 2 nights in August 2014
Best Hilton Hotel in South Africa”
Breakfast, location, value for money
The Hilton Durban is definitely the best one in South Africa and was once again a delight to stay at. The breakfast is amazing, the staff is organized. The location is brilliant if you have to contact business in Durban. The weekend rates beat all other 5star hotels. We will always come back.
Reviewed August 18, 2014
8.3
Excellent
EDWARD from South Africa
Business traveler
King Guest Room
Stayed 1 night in June 2014
Value for many, good to visit on leasure holiday”
Friendly staff, confortable,value for money
Short stay as I was on business and checked in late afternoon and early in the morning. Could not see nor say much except for the friendliness and hospitality of the staff. I ma planning to go back again in the future for a longer stay. Thanks to Agoda for making it affordable for me. I marked food and dining as 3 which is unfair since I di not dine at the hotel and had to go out with my host. Just one point of concern Wi-Fi and internet access should be made free from the rooms and not just in public places. Speed of internet is laso very slow for business travellers.
Reviewed June 20, 2014
12345
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