very good location and nice facility”

enjoyable

Was okay for a short stay”

Was there for a few days on business. Hotel is nice but the only thing I experienced was the staff at check in was not so pleasant. However, otherwise quite okay. Wifi could be free though, very expensive too! Especially being it so common to get free wifi in hotels now.

Great location and comfortable”

Great. Good location, have a big, quite, clean and comfortable room. But dissapointed that they didn't provide even a complimentary mineral water or fruits in the room, which doesn't cost alot as compare to their room rate. No free Wifi in the lobby, no HBO and most TV program is in German. You have to pay for the internet and movie, otherwise, it's going to be very boring staying in the room

Nice hotel”

The service of the hotel was nothing special. It was the same as other Hilton hotels. Just the location and the room was great. The staff were nice as well. They were very happy when we asked lots of questions about all the attractions. They were very helpful.

Very good location but hotel is a little old”

very good location just a 5 mins walk to the high end shopping district. the rooms/hotel is getting a little old. there is no key lock for the elevator so anyone is able to go up to your room. minibar items cannot be 'touch' as there is a sensor on all items which will be charged to your room/

Good”

Location is very good for those looking for shopping and back to quite area after shopping. The only thing that I did not like they keep blocking money for nothing. Although I paid all costs for our stay in advance, They blocked money gurentee on my card three times during my stay with big amount of money that can cover our stay for three nights !!

New Year in Frankfurt”

We decided to go away for a couple of nights over New Year and found the Hilton Frankfurt Hotel, there are a few Hilton's in Frankfurt so not to get confused. This one was very central and perfect walking distance for most things around. Stunning hotel, staff very friendly and helpful. Rooms were lovely and spacious, very clean and tidy, bed was so comfortable. Food and drink were lovely, we had our New Year dinner in the bar restaurant, it was beautiful, but have to say, pretty expensive, but was a one off. Beautiful city and so much to do. Silvester (New Year) in Frankfurt is a experience in itself! Definitely go back and would highly recommend the Hilton Frankfurt Hotel.

Great if you don't mind €25 a day for wifi”

The hotel is super comfortable (great beds) and the staff friendly and efficient. Excellent cocktails at the bar. Good restaurants nearby. Nice area in general. Easy to get to the Messe. Only down side was €25 per day for internet access, which would probably stop me from staying there again.

Good location”

Is comfortable. However the breakfast selection is limited. when I want to transfer my 2 big luggguage alone to another room, the hotel staff only help me with the smaller one and left it outside on the lift even though I have told him I want to transfer to another room at another lower floor. I am not happy with this. there is no free wifi provided in the room.

nice hotel - but...”

It was generally a good stay. But there has been some no go. f.e. the queuing at breakfast, missing food at the breakfast buffet: for 10 minutes no eggs, salmon, cheese, hash brown was not refilled at all. Executive launch was closed and only a poor replacement in the hall was set up With very limited places and space. Also unacceptable for guest especially with executive booking is, that gym was only against e tra charge. Even the hotel is nice, this is not state of the art.

great hotel - shame about the gym, pool & sauna”

Enjoyed everything except the gym, sauna and pool. The hotel stay includes access to the fitness first next door - which is of courae open to the general public. This is not what I expect from the Hilton Hotel.

Everything is Overpriced!!! ”

There were no coffee maker in the room. The breakfast is overpriced, 33€, not much variety, coffee is lousy, the kitchen smell goes all the way to the dining area. For a 5-star hotel with such high room rate, Wifi only available at the lobby area. That's a rip off!

rude staff and lazy performance”

pretty bad.. we ordered food from the hotel and one staff of the hotel was very rude just because we asked him few questions about the food such as does it include ham or not.. he went on and on about stuff that is not supposed to be discussed with a customer, he should have said yes or no, it happened everytime we ordered food, they are just rude

PLEASANT STAY”

We went to Frankfurt to attend the Fie 2013, couldn't get any nearby hotels to Frankfurt Messe and Hilton Frankfurt was our last option although the price is super expensive. We knew Hilton have a huge reputation and known for big rooms, and at first we were expecting the average old hilton hotel but on that day of arrival we were so impressed with not just the hotel but the staff made us feel so welcome. Room and service was excellent, food was brilliant. We had a pleasant stay. Thank you Hilton Frankfurt

Excellent location ”

This hotel located beside a path,which is not showy but very near Main River. only 15 minutes by walking.The valet parking attendant showed us the way so warnly. The room is big in such a city with heatry breakfast.When I checked-out, the receptionist over caculated my billing since I miss took the snack in the room, but the reception settled this issue very promptly without any complain.

Great location”

Great location for sighseeing and get to other cities. To me, it was not a pleasant stay as I was told by one of the staff that I could enjoy complimentary breakfast on next day morning. However, it was not. I joined the local tour and had been waiting for the tour driver at the reception for 10 mins. The hotel staff told me that the driver couldn't find me and left the hotel. I had to take a cab from the hotel to the gathering point. No signage showing the gathering point for tour travellers. To conclude, it was the communication problems. Other things - perfect.

Great Location”

The hotel is very close to the train station. It is within 10 Mins slow walk. It is also very close to shopping area where you can find all branded goods, shopping mall etc. Our safe box was broken and the staff upgraded us to an executive room! Very good service and nice staff. Highly recommended.

Nice Environment and Great Location”

This hotel is conveniently located in Frankfurt and is easily accessible by public transportation from airport. It is also conveniently located near the shopping areas and dining areas. The hotel is clean and elegant and the staff is friendly. The room is nice and the facility is just fantastics. It has a 25 metre swimming pool.

good location, clean rooms”

the triple room was very small, we barely fit the extra bed in. the management was a bit chaotic, we spent half an hr in the morning to get a taxi big enough for all of us even though we reserved the night before.

Great location and excellent Room Service”

The hotel is situated close to the main shopping street. The room had a good size with a very comfortable king sized bed and an good view on the city. We ordered Room Service on one night and the quality of food was excellent. There is a health club located in the building which can be used by the hotel guests. Although the facilities looked ok, it seemed a little bit too busy for us to go there.