Location Location Location”

This location was easy walking distance from many fun areas in downtown Denver, but it felt safe and off the beaten path just enough. The staff was very friendly. The rooms were clean. Just wish they had free breakfast like the Hilton next door!

Staff is amazing!!!! ”

That staff tho!!! They are amazing

One of the best”

This hotel is great. The staff were very helpful especially Christian. They were having issues abs immediately recommended us somewhere else at the same rate. I will be coming back to visit. Only thing as with all of downtown in America is the expensive hotel parking —BUT WE SURVIVED Denver All day! This hotel is a walk to everything food, Target, DRINKS etc.

Ms”

Comfortable roomy rooms staff was not the most helpful

Standards have slipped a bit”

My family has stayed at the HGI in Downtown Denver many times. The quality of the facility has slipped a bit. We reserved and paid for a room with two queen beds. Upon check-in, we were in a room with one bed due to plumbing issues in the room we originally reserved. The front desk staff was helpful and said we could get another room the next day, and we did. We also got breakfast vouchers for the inconvenience, so that was good. The breakfast unfortunately, not so good. The plates were dirty, with nasty looking wipe marks, stuck food, gritty feel, yuck. We had to ask for utensils, none in the bins. 2% milk container was empty, had to asked to get it refilled. No bowls for cereal, had to ask for bowls. Elevator buttons weren't working (6th floor button), and the room in the lobby with the big screen TV needs attention. The furniture is worn, filthy and stained, and the carpet is worn with gnarly looking marks and stains. All of these issues taken on their own are not deal-breakers, but collectively, reveal the high standard of the physical plan and service isn't quite what it used to be.

Dissatisfied ”

We are currently stuck in the garage waiting for someone from somewhere to come and open the gate. I was not able to get a printed receipt. I requested help with the non functional TVremote that never came. The breakfast was too expensive for the quality of the food - same as I'd get free at other hotel chains. Definitely dissatisfied with this hotel. Right now I do not feel safe as we are essentially trapped.

Worst place if I could 0 Stars”

Key wouldn't work,staff said I demagnetized it but I didn't because I knew not to put it close to phone or anything also the ice mechine did not work had to go to different floors for it.,not at all worth the money I spent not even for view as it had no good view.

Worst Hilton experience ever ”

The room stinks like hell. The carpet in the room was wet and even the bedsheets had stain. I would never suggest this place.

Staff doesn’t know what they are doing. ”

Given a room that smelled like cigarette smoke. Switched rooms, my 2 night stay is reduced to one in the switch. The staff debates me whether it was 2 nights originally. Eventually confirms it is 2 nights, on second night key stops working. Was also charged twice for incidentals.

just disappointed in general”

Laundry machines were terrible (didn't spin out the water from my clothes), they didn't stock water in the gift shop for days (necessary in summer and at high altitude), internet is not great (very slow, connection issues. but this is common with all Hilton hotels). I will never stay here again and wouldn't recommend it to anyone.

Nice location”

Easy to go to shopping areas and food

Great time skiing”

It was very good.

Great location for the stadiums and the night life”

I enjoyed it

Clean”

Nice hotel close to the convention center”

Hotel zum Wohlfühlen”

Above average”

今回5階で外の景色は望めなくざんえんでした。夜、暖房設備の音が煩く気に成り眠りが浅かった。

便利な立地”

フロントは小さいけれど、常に人がいて明るく挨拶をしてくれ、日本語は通じませんが安心感がありました。 16番ストリートから近いので、荷物ができたら気軽に置きに帰って、また出かけることができ、便利です。

การเชื่อมโยงที่สะดวกไปยังสถานที่ต่างๆ”