Hilton Garden Inn Hanoi
1 King Bed Accessible Room - Guestroom Hilton Garden Inn Hanoi
Lobby Hilton Garden Inn Hanoi
Lobby Hilton Garden Inn Hanoi
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8.0
Excellent
/10
(215 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 670 meters from city center
Parking
FREE
  • Cay Cau60 m
  • Embassy of Peru160 m
  • Benh Vien Da Khoa Ha Noi170 m
  • The Huc Bridge260 m
  • LeChat Studio290 m
  • Embassy of Algeria300 m
  • Mai's Cafe370 m
  • Nguyen Frères390 m
  • American Club440 m
  • Embassy of France500 m
  • Free Wi-Fi

    Hilton Garden Inn Hanoi

    20 Phan Chu Trinh, Hoan Kiem Distri, , Hoan Kiem District, Hanoi, Vietnam, 10000 - See map
    "Staff was very helpful in all aspects."
    Thomas - November 17, 2016
    Exceptional reputation
    Recommended by 97% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Air conditioning

    Property ranking|Compared to 6,515 Hanoi properties
    See all rankings
    Room comfort score
    8.4/10
    Cleanliness score
    8.5/10
    Room size
    31 sqm.
    Review score - United States
    8.3/10
    Better than
    98
    %
    of Hanoi properties
    Better than
    96
    %
    of Hanoi properties
    Bigger than
    96
    %
    of Hanoi properties
    Better than
    96
    %
    of Hanoi properties
    Value for money7.9
    Distance to city center0.2 km
    Location rating7.9
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.2 km

    Rooms available at Hilton Garden Inn Hanoi

    8.4
    Excellent
    Room comfort & quality
    King One Bedroom Suite
    King One Bedroom Suite
    ...
    • Room size: 49 m²/527 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    1 King Bed Room
    1 King Bed Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    1 King Bed Accessible Room
    1 King Bed Accessible Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds Room
    2 Twin Beds Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    room
    room
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Single King Size Bed
    Single King Size Bed
    ...
    • Room size: 49 m²/527 ft²
    Enter dates to see prices
    Accessible Room
    Accessible Room
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 49 m²/527 ft²
    Enter dates to see prices
    1 Bedroom Suite With Living Room
    1 Bedroom Suite With Living Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Hilton Garden Inn Hanoi

    • 9.2
      Exceptional
      Location

      "Very nice location."

      Yongping

      |

      May 16, 2016

    • 8.0
      Very good
      Staff 

      "The staff were friendly and helpful"

      PHILIP

      |

      January 2, 2019

    • 8.8
      Excellent

      "For business , this is a good place to stay ."

      Derrick

      |

      April 24, 2016

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    More about Hilton Garden Inn Hanoi

    More about Hilton Garden Inn Hanoi

    6.4
    Good

    "The staff was very friendly and helpful"

    Kevin

    |

    December 2, 2018

    An overview

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    What they offer

    8.0
    Very good

    "We had a great holiday."

    PHILIP

    |

    January 2, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Bep Quang
    90 m Vietnamese
    Rolling BBQ
    320 m Vietnamese
    Square Cafe
    410 m Vietnamese
    American cuisine
    American cuisine
    Starbucks
    450 m American, Cafe
    The Moose & Roo Smokehouse
    460 m American, Bar, Barbecue
    Jacksons Steakhouse
    540 m American, European, Gluten Free
    Asian cuisine
    Asian cuisine
    king BBQ
    80 m Asian, Barbecue, Korean
    Ngon Restaurant
    110 m Asian, Vietnamese
    Vi Quang Restaurant
    160 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Garden Inn Hanoi from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (215)Booking.com Reviews (112)
    8.0
    /
    10
    Cleanliness8.5
    Facilities7.4
    Location7.9
    Room comfort and quality8.4
    Service8.2
    Value for money7.9
    Rating
    9+ Exceptional (31)
    8-9 Excellent (28)
    7-8 Very Good (50)
    6-7 Good (14)
    <6 Below Expectation (16)
    Time of the year
    Mar - May (31)
    Jun - Aug (37)
    Sep - Nov (37)
    Dec - Feb (34)
    All guests (215)
    All room types
    All languages
    Showing 139 verified guest comments
    12345
    9.2
    Exceptional
    JUDY from Malaysia
    Group
    1 King Bed Room
    Stayed 3 nights in March 2018

    Nice Hotel”

    I love the buffet breakfast in this hotel and the Vietnamese style beef noodles is a must try. The staff here are all very attentive and helpful. The room is very comfort especially the bed. There are cafes and restuarants within walking distance

    Reviewed March 15, 2018
    9.2
    Exceptional
    jason from United States
    Group
    2 Twin Beds Room
    Stayed 2 nights in September 2016

    Clean hotel with good location”

    Hilton Garden inn is located in Old Quarter, which is the heart of Hanoi. Here you are closed to everything, including Hoan Kiem Lake, Night Market, Hanoi Opera...especially the Starbucks Coffee. The hotel is clean and quiet. The staff is friendly. Strongly recomended.

    Reviewed October 05, 2016
    10.0
    Exceptional
    Gregory from United Kingdom
    Business traveler
    King One Bedroom Suite
    Stayed 3 nights in December 2015

    Great 4 star hotel near Hanoi old quarter”

    location, room, food

    Although I agree it's a 4 star hotel it is one of the best 4 star hotels I have stayed in. I had a suite but disregarding extra space the room is definitely close to 5 star. The food is great and the breakfast has a great selection. The location is excellent, right on the edge of the old quarter. Lots of interesting shops, coffee bars and restaurants around [restaurant "26" is just around the corner]. The staff are very helpful. Everything was excellent and I would stay again.

    Reviewed December 31, 2015
    8.0
    Excellent
    PHILLIP from United Kingdom
    Business traveler
    1 King Bed Room
    Stayed 1 night in March 2015

    Very nice hotel”

    Room standard

    This is a very nice hotel. The room was very clean and everything worked. There's a weird mini-bar setup where you buy stuff from the lobby pantry and take it up to your room yourself. The staff are very courteous and professional. There's not much around the area though. For me, the location was perfect for my business trip.

    Reviewed April 04, 2015
    10.0
    Exceptional
    Mark from United States
    Business traveler
    1 King Bed Room
    Stayed 3 nights in December 2014

    Exellent Hotel!”

    Great service, food is really good, room is very comfortable

    I had a great stay here. The staff helped me negoiate a taxi fare when they didn't have to get involved (i appreciated that they did) and the rooms are really comfortable and reasonably priced. I will stay here again!!

    Reviewed February 03, 2015
    9.3
    Exceptional
    Tuan from Vietnam
    Solo traveler
    King One Bedroom Suite
    Stayed 3 nights in August 2014

    A nice hotel, highly recommended.”

    Food, staff, and location

    Located just 2km from Ho Guom (Ha Noi's most beautiful lake), this hotel not only comes with great location, but room is clean, and staff English are extremely good. Food is also an advantage of this hotel.

    Reviewed August 12, 2014
    9.6
    Exceptional
    Shane from Australia
    Family with young children
    2 Twin Beds Room
    Stayed 2 nights in March 2019

    Great value and location”

    Staff were lovely and very helpful. Good value for money

    Reviewed March 13, 2019
    8.4
    Excellent
    Ngoc from Vietnam
    Business traveler
    1 King Bed Room
    Stayed 1 night in June 2019

    Cleanliness & good location for traveler”

    Cleanliness, good location. Facilities are quite old, can’t contact CS in mid-night

    Reviewed June 25, 2019
    6.0
    Shamsul from Malaysia
    Business traveler
    2 Twin Beds Room
    Stayed 1 night in February 2016

    a smoke free and overprice town hotel”

    chose this hotel as i have a meeting here...i think it is overprice but all in all the facilities and service is quite good...but i think i could get the same thing at other hotels in hanoi...however to put a note, there is a halal outlet nearby. Anyway, i hope the agoda management will state if hotel is a smoke free to help people make decisions especially smokers

    Reviewed March 23, 2016
    5.6
    Shamsul from Malaysia
    Business traveler
    1 King Bed Accessible Room
    Stayed 1 night in February 2016

    too expensive for a town hotel”

    chose this hotel as i have a meeting here...i think it is overprice but all in all the facilities and service is quite good...but i think i could get the same thing at other hotels in hanoi...however to put a note, there is a halal outlet nearby. Anyway, i hope the agoda management will state if hotel is a smoke free to help people make decisions expecially smokers

    Reviewed March 23, 2016
    8.0
    Excellent
    Brian from United States
    Couple
    1 King Bed Accessible Room
    Stayed 1 night in September 2015

    Nice Hotel, Very Nice Staff”

    Warmth of staff, convenient location, price.

    We had a short, one night, stay as we were on our way to Ha Long Bay the next morning. We did get to the gym and had breakfast, both were very nice. This is a good hotel and quite reliable. Rooms look just like the pictures, breakfast was slightly above average.

    Reviewed September 27, 2015
    9.3
    Exceptional
    Lisa from Japan
    Family with young children
    1 King Bed Room
    Stayed 1 night in December 2014

    Small but Hilton brand quality hotel”

    Clean, comfortable, good service

    They are a cheaper brand of Hilton group, but their amenity was what they use at Hilton, service was nice, staff was helpful. Room was big enough to comfortably spread our suitcases, housekeeping was done perfectly. I'd definately go back if the price and quality stays the same.

    Reviewed December 11, 2014
    10.0
    Exceptional
    Geoff from United Kingdom
    Couple
    1 King Bed Room
    Stayed 2 nights in August 2014

    Perfect low key option in Hanoi”

    Staff, rooms, location

    We had an excellent stay for 4 nights at the Hilton Garden Inn in Hanoi (originally booked for two nights but extended by two extra). The rates are very fair for the size of room, and everything is very clean and works well. The building has proper fire escapes and sprinkler systems which is not always the case with Hanoi's smaller 'boutique hotels'. The hotel itself and location are mostly very quiet (which is unusual in Hanoi) and the area near the hotel is a lot more relaxed and local than, for example, the old town. Though there are not many restaurants very near the hotel, you are only 5-10 minutes from the Metropole and Opera House area and 15 minutes from the Hoan Kiem lake and Old Town. Breakfast the was a very adequate buffet and can be bought (about $15 for American breakfast, and $8 for Continental) if your rate does not include it. Finally, the staff in the hotel were all wonderful and special mention must me made of Ms Hien and the front desk, who went out of her way to help us in every way. All in all a highly recommended option in Hanoi.

    Reviewed August 18, 2014
    6.0
    Leon from Malaysia
    Couple
    1 King Bed Room
    Stayed 3 nights in July 2014

    Nice without character ”

    Free laundry service, clean rooms, comfortable bed

    Had a mixed experience with this hotel. By no means is a bad hotel but not quite a memorable one either. Location wasn't too bad, about a 20-30 minute easy walk to the Old Quarter. Room was very clean and comfortable but shower needed work as it was impossible to shower without getting the whole bathroom wet. Otherwise nice strong air conditioning (which was very much needed in the Hanoi heat) I booked the room for 1 guest but for a king size bed. Upon check in they realized that I was also traveling with my partner and for this we were asked to pay a fee for an extra person per night we stayed. This did not amount to much but never have I encountered such a situation in an international hotel. Would have been my fault for booking only for one guest when there were two of us. My understanding was 1-2 guests per room has always been the same price. Perhaps it's a hotel policy which I didn't understand. Overall a pretty average stay. By no means a bad one but we also stayed in another hotel which was half the price of this hotel but with much better service and a much better location in Hanoi.

    Reviewed July 27, 2014
    7.7
    Very good
    Khai from Malaysia
    Business traveler
    1 King Bed Accessible Room
    Stayed 3 nights in May 2014

    Modern and clean room. Good location.”

    clean and modern room, good location, attentive staff.

    I arrived at 10 plus, they let me do the early check in. and 3 days later, I was leaving for night flight. They allow me to do late check out at 3pm. very good staying experinece with reasonable price and definitely will come back to this hotel again. This hotel room is a lot newer than Hilton opera which is quite old.

    Reviewed May 24, 2014
    8.0
    Excellent
    Adnan from Pakistan
    Solo traveler
    1 King Bed Room
    Stayed 4 nights in October 2013

    Wonderful time, nice people and good food.”

    Comfortable, luxurious and food

    Hanoi is great place to visit and experience the great time. Culturally rich city with lot of things to explore and communication with people in English will be difficult. Hotel was indeed nice, comfortable and wonderful.

    Reviewed October 14, 2013
    7.6
    Very good
    JUNGSOO from South Korea
    Solo traveler
    2 Twin Beds Room
    Stayed 1 night in November 2018

    There was no garden in Hilton ‘Garden’ Inn”

    I stayed Hilton Garden Inn rome airport ten years ago. That hotel was really good. And garden was great. So I booked hanoi hilton garden inn cause I thought that I can exercise at good garden this time too. But there was no garden. Everything except garden was 5 star hotel grade. Clerk and manager was really kind and food was not bad. But about garden, expierience of this time seems to remain bad for me.

    Reviewed November 16, 2018
    6.4
    Good
    Kevin from Indonesia
    Couple
    King One Bedroom Suite
    Stayed 2 nights in November 2018

    Good for Embasy use ”

    There was little option for food, pizza, pho, and small internal Restraunt menu. No pool, no deck to sit outside, fitnesses center small. The staff was very friendly and helpful

    Reviewed December 02, 2018
    8.0
    Excellent
    Ajaykumar from Thailand
    Business traveler
    1 King Bed Accessible Room
    Stayed 4 nights in June 2018

    Very good”

    Good

    Reviewed June 19, 2018
    8.8
    Excellent
    Tan from Singapore
    Couple
    2 Twin Beds Room
    Stayed 1 night in February 2018

    Good location . ”

    Very helpful customer service manager , Ly who assisted us to communicate with the driver to Sa Pa .

    Reviewed March 05, 2018
    12345
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    Hilton Garden Inn Hanoi
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    • Very good location
    • Hoan Kiem Lake
    • Hanoi Railway Station is within 1.56 km