Hilton Guam Resort & Spa
Main Business Suite - Bed Hilton Guam Resort & Spa
Swimming pool [kids] Hilton Guam Resort & Spa
Lobby Hilton Guam Resort & Spa
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7.9
Very good
/10
(1260 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 600 meters from city center
Parking
FREE
  • Audiological Associates Professional Hearing Center800 m
  • Guam Sda Clinic830 m
  • Guam Behavorial Health And Wellness Center1.11 km
  • The Womens Clinic1.16 km
  • Guam Memorial Hospital1.23 km
  • Cancer Center Of Guam1.39 km
  • Island Cancer Center1.39 km
  • Cancer Center1.39 km
  • DSF Galleria Shopping Mall1.41 km
  • Ypao Beach Park1.53 km
  • Hilton Guam Resort & Spa

    202 Hilton Road, Tumon Bay, Guam, Guam, 96913 - See map
    "Had a pleasant and relaxing 2-night stay at this resort."
    Mandy - May 30, 2016
    Exceptional reputation
    Recommended by 83% of guests
    Excellent comfort
    8.2 room quality and comfort
    • Airport transfer

    • Private beach

    • Currency exchange

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 54 times | 15 travelers are looking at this property right now

    Property ranking|Compared to 141 Guam properties
    See all rankings
    Room comfort score
    8.2/10
    Review score - United States
    8.1/10
    Cleanliness score
    8.0/10
    Service score
    8.2/10
    Better than
    94
    %
    of Guam properties
    Better than
    94
    %
    of Guam properties
    Better than
    91
    %
    of Guam properties
    Better than
    90
    %
    of Guam properties
    Value for money7.8
    Distance to city center2.5 Km
    Location rating7.6
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport2.6 km

    Rooms available at Hilton Guam Resort & Spa

    8.2
    Excellent
    Room comfort & quality
    Tasi Executive Suite
    Tasi Executive Suite
    ...
    • Room size: 97 m²/1044 ft²
    • Sea view
    • 1 king bed
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 1 king bed
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    Premier Suite
    Premier Suite
    ...
    • Room size: 91 m²/980 ft²
    • Ocean view
    • 1 king bed
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    Premier Executive Suite
    Premier Executive Suite
    ...
    • Room size: 109 m²/1173 ft²
    • Ocean view
    • 1 king bed
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    Tasi Suite
    Tasi Suite
    ...
    • Room size: 60 m²/646 ft²
    • Sea view
    • 1 king bed
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    Main Junior Suite
    Main Junior Suite
    ...
    • Room size: 54 m²/581 ft²
    • Ocean view
    • 1 king bed
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    Tasi Ocean Twin
    Tasi Ocean Twin
    ...
    • Room size: 31 m²/334 ft²
    • Sea view
    • 2 single beds
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    Main Ocean King Room
    Main Ocean King Room
    ...
    • Room size: 30 m²/323 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Main Garden King Room
    Main Garden King Room
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Premier Garden Twin Room
    Premier Garden Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices

    What people love about Hilton Guam Resort & Spa

    • 7.6
      Very good
      Location

      "Location wise, it is little far from downtown, but the view from the hotel is incredibly beautiful."

      Kew Y.

      |

      September 6, 2017

    • 9.2
      Exceptional

      "The bed is also very comfortable."

      Joan

      |

      July 5, 2018

    • 9.6
      Exceptional
      Breakfast

      "Complimentary breakfast, drinks and afternoon tea is satisfactory."

      Zhi

      |

      July 19, 2016

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    More about Hilton Guam Resort & Spa

    More about Hilton Guam Resort & Spa

    9.6
    Exceptional

    "Room is large, with nice full-ocean view."

    Zhi

    |

    July 19, 2016

    An overview

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    What they offer

    10.0
    Exceptional

    "Nice view and comfortable bed"

    SHINKYOUNG

    |

    June 6, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Guam Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1260)Booking.com Reviews (1203)
    7.9
    /
    10
    Cleanliness8.0
    Facilities8.0
    Location7.6
    Room comfort and quality8.2
    Service8.2
    Value for money7.8
    Rating
    9+ Exceptional (250)
    8-9 Excellent (194)
    7-8 Very Good (272)
    6-7 Good (113)
    <6 Below Expectation (139)
    Time of the year
    Mar - May (213)
    Jun - Aug (295)
    Sep - Nov (229)
    Dec - Feb (231)
    All guests (1260)
    All room types
    All languages

    Show reviews that mention 

    Showing 968 verified guest comments
    12345
    8.8
    Excellent
    Miran
    Family with young children
    Main Garden Twin Room
    Stayed 1 night in April 2019

    Beautiful view hotel”

    Location was end of tumon but it’s beautiful ocean tumon view. Nice swim pool. 10mit Walk distance restaurant area. Tumon shopping mall kind of far but There’s shuttle bus all the time. Bed was little uncomfortable. Recommend.

    Reviewed April 19, 2019

    Dear Miran, Thank you for choosing the Hilton Guam Resort & Spa as your place of stay during your travels. We're happy to hear that you had a great time and wish to welcome you back to the hotel soon. Thank you, Hilton Guam

    Responded April 23, 2019
    Hilton Guam Resort & Spa
    6.0
    Lee from United States
    Solo traveler
    Main Garden Twin Room
    Stayed 1 night in April 2019

    Not like any other Hilton”

    After reading several reviews of different hotels in Guam ,I decided to take my chances with a name brand. I was very disappointed with some of the policies. A hotel that large and price , charging for internet. They also have you sign a guest policy that precludes you from having guests after 11 pm. I left the front desk thinking is this a college dormitory or a hotel. In their defense I didn’t question the policy as I had an early flight the next morning. The property was a little dated. I will not stay again.

    Reviewed April 13, 2019

    Dear Lee, Thank you for sharing your experience with us. We apologize that your experience was not to your satisfaction. Your comments will be shared with the departments concerned. We wish to welcome you back to the hotel soon Thank you, Hilton Guam

    Responded April 23, 2019
    Hilton Guam Resort & Spa
    9.2
    Exceptional
    Joan from Hong Kong
    Couple
    Premier Ocean King Room
    Stayed 4 nights in June 2018

    Very nice and relaxing resort”

    We stayed four nights here during my first trip in Guam. We arrived very early in the morning and the staff kindly helped us to arrange an early check-in with extra cost. It’s a relief to us as sleep is much needed after a night flight. The room has a nice view of the Tumon Bay and it’s very relaxing. The bed is also very comfortable. However one minor drawback is that the bathroom did not have good ventilation. Location-wise it is not too close to the city centre but there is frequent buses taking you to everywhere. It may be a drawback for travellers who don’t drive but would like to be in the city/another beach after 8pm. The swimming pool is very nice too but I guess the hotel could consider removing the grass in front of the infinity pool so the view could be more perfect. All in all it’s a good experience staying at Hilton Guam and we enjoyed our time there a lot.

    Reviewed July 05, 2018

    Dear Joan, Thank you for your kind comments. We're happy to hear that overall, your first experience here on Guam was wonderful. Thank you for commenting on our staff for their customer service. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

    Responded October 12, 2018
    Hilton Guam Resort & Spa
    8.4
    Excellent
    Abhinav from Japan
    Couple
    Main Ocean King Room
    Stayed 2 nights in March 2018

    Excellent”

    Though the building looks a bit old, it’s very well maintained inside. The highlight was the breakfast, the pool and the good access to the sea. It’s at one end of the bay so everything is a little far (on foot) but they have buses running regularly so it is not that big an issue. Will definitely recommend it.

    Reviewed March 26, 2018
    8.0
    Excellent
    Ralph from Philippines
    Couple
    Premier Garden King Room
    Stayed 3 nights in June 2016

    Good location, service”

    This hotel is part of the shuttle route, which is good and convenient. Very friendly staff. The big letdown, though, during this trip was the beach was closed. Pools are good, but they might need an update soon so that they look newer -- reminds me of the late 90's. But overall, good place.

    Reviewed October 14, 2016
    8.3
    Excellent
    Joyce from Philippines
    Family with teens
    Tasi Ocean Twin
    Stayed 2 nights in December 2015

    Perfect for a holiday getaway. ”

    Ocean view, vast land, Orchid Suite at Tasi Club

    Perfect! In the beginning we were given a room that didn't fit our paid booking. The staff on duty was able to make up for the online misrepresentations by upgrading us to a category higher than our original booking.

    Reviewed December 30, 2015
    8.7
    Excellent
    Levi from United States
    Solo traveler
    Premier Garden King Room
    Stayed 1 night in November 2013

    Very relaxing. ”

    Peaceful, Fun and Entertaining

    The room was very comfortable with amazing views of Tumon Bay. I liked that it had separate shower and bath. I only booked for one night and had no problem extending my stay for one more additional night. Mini-bar lacked in selection, never the less, the was an ABC store downstairs by the lobby and everything seemed to be fairly priced. I took in the Island show with a few friends that featured an all inclusive buffet at the Tree Bar, a must see if it's your first time to Guam. Best nights rest I've had in a long time and a great breakfast buffet with a good variety of foods to choose from. Staff was very friendly and helpful.

    Reviewed March 23, 2014
    8.0
    Excellent
    Lariska from Netherlands
    Solo traveler
    Premier Garden King Room
    Stayed 5 nights in September 2013

    Pretty OK”

    Beach view

    My stay was ok. Hotel is not too far from the airport, about 20 dollars with the taxi (10 minutes). At the time I was there the pool was closed because of an explosion.... very sad. The beach is ok, but you need to bring water shoes... lots of corals. Also I thought that the hotel could be cleaner. The beach towels were clean of course, but the beds were very dirty. Also, the hotel is clean, but you can see it's getting old. Things aren't looking that new anymore. No bad smells, but just small things that show that it's not completely there. The hotel has wi-fi, but you have to pay for it when you're in your room (18 dollars per day!!!). Luckily I could join the free wi-fi of the ballroom next door. There a shuttle bus going to the malls (4 dollars per ride) which is convenient. Lots of car rentals (50 dollars a day) in the neighbourhood, which you want to do at one point to explore the island.

    Reviewed October 07, 2013
    8.0
    Excellent
    EVGENII from Russia
    Solo traveler
    Premier Ocean King Room
    Stayed 2 nights in January 2013

    Красивый отель ”

    приветливый персонал

    hilton guam resort & spa has the greatest location among others. it has gym room and sauna. swimming pool and water activities just near the coast, as well as two charming chapels for wedding couples. foods are super good! nice reception that can speak to your language (i am a jap).

    Reviewed January 16, 2013
    8.0
    Excellent
    EVGENII from Russia
    Solo traveler
    Premier Ocean King Room
    Stayed 5 nights in January 2013

    Hilton Guam ”

    We really enjoyed our stay with large sized room with fantastic ocean view. They do have one of the amazing private beach where you could swim with tropical fish together! Not to mention, they also have a slide that you could totally enjoy even if you are adult. Last not the least, you could enjoy private pool with ocean view again!

    Reviewed January 14, 2013
    8.0
    Excellent
    MAN from United Kingdom
    Family with teens
    Premier Garden Twin Room
    Stayed 3 nights in July 2012

    Value for money”

    Close to Tumon Bay

    Staff were extremely friendly and helpful. TV and internet suddenly went off in mid-night, they send someone to fix it immediately. Room was newly refurbished, but you can still see ages restroom. Need to queue up for quite a while for buffet breakfast. Generally, value for money!

    Reviewed August 06, 2012
    8.0
    Excellent
    Herman from Philippines
    Solo traveler
    Premier Garden King Room
    Stayed 3 nights in June 2012

    Good Location”

    When we first arrived at the hotel at 5 in the morning, we tried checking in, but they told us that we could not check in yet. We were informed that we could only be able to check in at 2:00 pm at the cost . It was very inconvenient considering that we didn't have enough sleep due to the early flight. There was another incident that happened, that shouldn't have happened if the hotel staff were prudent enough to check everything. WARNING: Lock your doors for safety. Shopping Tip: So that you can save money if you're gonna be staying there for 5 days or so, you can buy the trolley ticket from the trolley driver at for 5 days so that you can get to the attractions and shopping areas with ease.

    Reviewed June 15, 2012
    8.0
    Excellent
    Yau from Hong Kong
    Couple
    Premier Garden Twin Room
    Stayed 1 night in April 2012

    Beautiful Scene”

    Hotel Decoration, nice atmosphere

    Beautiful Scence around hotel. We could enjoy a nice sea view area in front of hotel. Nice Beach in front of the hotel. Convenience to visit the beach or we could enjoy the pool in front of the beach. Church is very beautiful and recommended to have wedding at there. Super Romantic.

    Reviewed April 30, 2012
    10.0
    Exceptional
    Emil from South Korea
    Family with young children
    Premier Ocean King Room
    Stayed 5 nights in February 2019

    Exceptional”

    Hilton made our vacation in GUAM a perfect time. Staff is always kind, shining and sharing positive mood! Very nice seashore place to have sunbath, snorkeling and sightseeing. thank you Hilton.

    Reviewed March 09, 2019

    Dear Emil, Thank you for choosing the Hilton Guam Resort & Spa as your place of stay during your travels. We're glad to hear that you had a fantastic time wile staying here. Thank you for commenting on our staff for their customer service. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

    Responded March 11, 2019
    Hilton Guam Resort & Spa
    8.0
    Excellent
    Jennie from Japan
    Family with young children
    Premier Ocean Twin Room
    Stayed 3 nights in September 2018

    Great for what we paid ”

    Had everything we needed. Better than most hotels in Guam.

    Reviewed September 29, 2018

    Hafa Adai Jeannie, Thank you for choosing the Hilton Guam Resort & Spa as your place of stay during your travels. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

    Responded October 12, 2018
    Hilton Guam Resort & Spa
    7.6
    Very good
    Yee from Hong Kong
    Couple
    Main Accessible King Roll in Shower
    Stayed 1 night in July 2018

    Better than i can imagine”

    About the room: The room and the bathroom was big , nice to have iron , ironing board, hair dryer and boiler which were free to use. But the Bathtub had a little duty blue stains, no free wifi ( need to pay 15 usd for 1 night) . phone call to local need to be

    Reviewed July 29, 2018

    Dear Yee, Thank you for choosing the Hilton Guam Resort & Spa as your place of stay during your travels. We're happy to hear that overall you had an enjoyable stay. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

    Responded October 12, 2018
    Hilton Guam Resort & Spa
    6.4
    Good
    Jamie from United States
    Family with teens
    Main Garden Twin Room
    Stayed 1 night in March 2018

    Good”

    The transportation to/from the airport came at an additional cost of $15/person. The hospitality desk at the airport was closed when we arrived so I called directly to ask how to catch the shuttle. There were no signs that indicated there would be a cost, and the staff I spoke to over the phone did not verbally disclose a price. I was informed when I checked in. Not a big deal, but I was expecting more from Hilton.

    Reviewed March 23, 2018
    7.6
    Very good
    Chun from Hong Kong
    Solo traveler
    Main Ocean Twin Room
    Stayed 4 nights in August 2017

    Very good”

    Very good hotel but not very good location, it is far away from the town centre and no any shops around. the environment in the hotel is pretty good, if you just want to relax and spend much time in the hotel, it is the prefect choice.

    Reviewed March 20, 2018
    9.2
    Exceptional
    Hannah from Philippines
    Couple
    Tasi Ocean Twin
    Stayed 2 nights in July 2017

    Peaceful, quiet, value-for-money”

    It's more affordable compared to other hotels but I enjoyed staying here. Facilities are great! Beach is rocky though compared to other beaches in the Tumon area. It has a nice pool that could entertain kids. It has a big gym with sauna in locker rooms, although it was under repair when I went there. We stayed at the Tassi club, more expensive than other rooms. But it is newly renovated and super clean! Smells clean too, unlike other hotels that smell musky. Great view if you got the ocean view! Great thing about the Tassi club is we didn't have to think about breakfast. It is already included, plus refreshments (coffee, juice, tea) in the common area from 10-5pm and then cocktails and appetizers from 5-7pm all for free to hotel guests! Staff was pleasant and they also have nice Cabanas that have great views. They have free shuttle services to major malls and outlets. Not sure if it is free only for Tassi club, but also there are free shuttle buses from DFS malls so you can still go to the main part of the city without spending too much!

    Reviewed July 28, 2017
    8.4
    Excellent
    Kefan from Malaysia
    Couple
    Main Ocean Twin Room
    Stayed 2 nights in May 2017

    Great view and private beach”

    Little bit far from the tumon downtown area such as T galleria. But it wont be so annoying if you are aware of the schedule of the free shuttle bus of each shopping mall or tour buses. Great swimming pool and private beach. You can enjoy snorkeling just in front of hotel and will have a lot of fun observing fishes. Breakfast was just normal and recommend you to stay in ocean view.

    Reviewed May 29, 2017
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    • Very good location
    • Ypao Beach Park