Hilton Guangzhou Baiyun Hotel
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Hilton Guangzhou Baiyun Hotel

515-517 Yuncheng Dong Road, Baiyun District, Guangzhou, China, 510400
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King Accessible Room  Hilton Guangzhou Baiyun Hotel
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     Hilton Guangzhou Baiyun Hotel

    Hilton Guangzhou Baiyun Hotel Reviews

    8.2
    Excellent
    /10
    (344 reviews)See what guests said
    8.8
    Excellent

    "Nice location , very nice breakfast"

    Diane

    -

    September 6, 2018

    8.8
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Hilton Guangzhou Baiyun Hotel

    Things you'll love

    • 750 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.7
    See map
    Very good location
    Popular
    Nearby
  • Baiyun Mountain2.86 km
  • Sun Yat-sen Memorial Hall4.69 km
  • Temple of the Six Banyan Trees5.19 km
  • China Plaza5.64 km
  • Chen Clan Ancestral Hall-Folk Craft Museum5.91 km
  • Beijing Lu Pedestrian Street5.98 km
  • Shamian Island7.92 km
  • Guangdong Museum of Art8 km
  • Guangzhou Tower9.58 km
  • The Great Wall of Jiankou20.75 km
  • This property is in high demand!

    Booked 17 times since yesterday

    Value for money8.1
    Distance to city center8.0 km
    Location rating7.7
    Nearest airportGuangzhou Baiyun International Airport (CAN)
    Distance to airport24.0 km

    Rooms available at Hilton Guangzhou Baiyun Hotel

    8.7
    Excellent
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • City view
    • Non-smoking
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Bedroom Grand Suite
    Bedroom Grand Suite
    ...
    • Room size: 108 m²/1163 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton Executive
    King Hilton Executive
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Executive
    Twin Hilton Executive
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Hilton Deluxe
    King Hilton Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Deluxe Suite
    King Deluxe Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Executive Suite
    King Executive Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton Guestroom
    King Hilton Guestroom
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Deluxe
    Twin Hilton Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Hilton Guestroom
    Twin Hilton Guestroom
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Hilton Guangzhou Baiyun Hotel?

    What people love about Hilton Guangzhou Baiyun Hotel

    • 10.0
      Exceptional

      "To us this is the best place!"

      Madoka

      |

      February 1, 2017

    • 10.0
      Exceptional
      Breakfast

      "Buffett breakfast and dinner wonderful!"

      Cathy

      |

      June 23, 2018

    • 8.0
      Very good

      "the rooms are perfect."

      SALMAN

      |

      October 21, 2018

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    More about Hilton Guangzhou Baiyun Hotel

    More about Hilton Guangzhou Baiyun Hotel

    8.8
    Excellent

    "Very friendly, polite and attentive staff."

    Jeffrey

    |

    October 22, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Staff were amazing."

    Cathy

    |

    June 23, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Gan Qu Buffet
    30 m Chinese
    The China Club Chinese Restaurant
    30 m Chinese
    Zhuo Yan Fu
    30 m Chinese
    American cuisine
    American cuisine
    Sun's Bistro
    4.2 km American, French, Italian
    Ajisen Ramen (ZhongHua Plaza)
    5.7 km American, Asian, Chinese
    Qian Wei Shuan (Tai YangCheng)
    6.2 km American, Japanese
    Fast food
    Fast food
    Subway (Wanda Plaza)
    560 m Fast food
    Saizeriya Italian Restaurant (WuHao TingJi Ping)
    1.0 km Fast food, Italian
    Greenery Cafe (BaiYunShan)
    1.8 km Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Hilton Guangzhou Baiyun Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (344)Booking.com Reviews (344)
    8.2
    /
    10
    Cleanliness8.8
    Facilities8.3
    Location7.7
    Room comfort and quality8.7
    Service8.3
    Value for money8.1
    All languages
    All guests (344)
    All room types

    Show reviews that mention 

    Showing 236 verified guest comments
    12345
    9.2
    Exceptional
    HARJA from Indonesia
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in June 2017

    Exceptional”

    Location near to Wanda Mall, many resto, walking distance to subway station, near to highway to Baiyun Airport. Try to hv dimsum lunch at the hotel, have to wait more than 30minutes before the first dish was served! In any dimsum resto you just need no more than 10 minutes for dishes to be served. Many other customers also shouting for the slow service! My advice go eat at Wanda Mall!

    Reviewed July 02, 2017

    Dear HARJA, Thank you for staying at the Hilton Guangzhou Baiyun on your recent visit and sharing your experience. We're very sorry that the luuch at The China Club didn’t meet your expectations and we're taking your comments to improve our F&B service. We also have addressed the efficiency issue with our Kichen chefs so this situation doesn't happen again. Our guest reviews give us valuable information to deliver the best experience possible, and we appreciate your feedback. Please visit us again the next time you're in Guangzhou, and tell us how we're doing. Best regards, Marcom Director Karen Xu

    Responded December 12, 2017
    Hilton Guangzhou Baiyun Hotel
    9.0
    Exceptional
    STEVEN from Malaysia
    Business traveler
    King Hilton Deluxe
    Stayed 1 night in August 2015

    Pleasant stay”

    Cleanliness, room comfort, convenience

    It was a pleasant stay although it's only one night. The place is nest to the shopping mall & it's so convenience to get food & marvelous shopping can be done over there. The hotel lobby were so warmth feeling when first arrived. Room design were great & stylish just the best match for business traveler. Will visit again.

    Reviewed December 06, 2015
    8.3
    Excellent
    Kheng from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in April 2015

    Great hotel”

    Friendly staffs, clean and spacious room, near shopping mall

    This is a good hotel. I stayed there one day after attending a conference in Guangzhou. It is closed to a big shopping mall. One can also find a variety of food choices there. The room itself is clean & spacious. Personally, I feel that it is slightly over-priced. Otherwise, I would give it a high mark for its services in most aspect.

    Reviewed April 09, 2015
    10.0
    Exceptional
    Charles from United States
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in May 2014

    Beautiful Hotel”

    Great Food, Great Rooms and beautiful Lobby

    I stayed here while attending the Canton Fair in Guangzhou. The hotel offered a free shuttle and it was very convenient. The hotel is beautiful and food is good too for China. Nice selection and pretty good English as well. Rooms are gorgeous. I would recommend and stay there again.

    Reviewed May 28, 2014
    8.0
    Excellent
    YEO from Malaysia
    Couple
    King Hilton Guestroom
    Stayed 3 nights in January 2013

    Nice hotel”

    nice design, good service, good food

    Everything is good for this hotel such as the food, the service of the staff, the facilities in the room and other amenities. However, the hotel is located quite a distance away from the city centre and the shopping area so, you need to take a taxi from here. Generally, if you just want to do shopping in Guangzhou, then this place is not so suitable

    Reviewed August 19, 2013
    9.3
    Exceptional
    Wang from Malaysia
    Couple
    King Hilton Guestroom
    Stayed 3 nights in December 2012

    Nice and strategic hotel”

    Great location with nice facilities provided

    The hote is located strategically in Baiyun. The Wanda Shopping Mall is within the walking distance from the hotel. Public transport espically taxi is easily available at the main entrance of the hotel. The hotel staffs are helpful and friendly.

    Reviewed January 09, 2013
    9.0
    Exceptional
    Yong from Malaysia
    Business traveler
    King Hilton Guestroom
    Stayed 3 nights in November 2012

    Great location, Good service.”

    Hotel staff are all very friendly.

    Their staff are nice, friendly. Hotel cleanliness is well up keep. A new shopping mall is next door with 10 minutes walk. Swimming pool is big enough for swimmer, a 5 star spa is great for your relaxing. I well come back again during my next business trip.

    Reviewed December 04, 2012
    8.7
    Excellent
    Jess from Singapore
    Business traveler
    King Hilton Guestroom
    Stayed 3 nights in September 2011

    Fabulous hotel with great service”

    friendly and helpful service staff, hotel is very new and clean.

    the hotel opened its doors less than a month when i stayed with them so it was very new and clean. service staffs were all very friendly and helpful. location is near the airport and you don't have to worry about getting caught in city traffic jams when travelling to the airport.

    Reviewed September 22, 2011
    8.0
    Excellent
    SALMAN from Pakistan
    Business traveler
    King Hilton Executive
    Stayed 3 nights in October 2018

    Excellent and comfortable hotel”

    The staff needs bit of improvement. Complimentary laundry service was a difficult episode for me. Otherwise the rooms are perfect. Breakfast is excellent. Buffet at dinner time is wonderful. ALTHOUGH THERE WAS A RAT RUNNING AROUND IN THE DINING AREA. Unfortunate event for the hotel staff especially for their outlook. Overall still an excellent hotel.

    Reviewed October 21, 2018

    Dear SALMAN, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. As we would like to get more details about your stay regarding the laundry issue, you are welcome to communicate with our Guest Service Manager. We highly appreciated for your constructive comments, which are extremely helpful for your improvements. We look forward to hearing from you and to welcoming you back to Hilton Guangzhou Baiyun in the near future.

    Responded November 05, 2018
    Hilton Guangzhou Baiyun Hotel
    10.0
    Exceptional
    matthew from Australia
    Family with teens
    Twin Hilton Guestroom
    Stayed 1 night in September 2018

    Love the Hilton”

    Hilton is the best. Always has the standard to uphold and delivers. Shopping centre next door

    Reviewed December 26, 2018
    8.8
    Excellent
    Tong from Malaysia
    Business traveler
    King Hilton Deluxe
    Stayed 1 night in August 2018

    Location ”

    Location was good, near to airport. Room was fantastic

    Reviewed August 08, 2018

    Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and facilities. Thank you again, and look forward to welcoming you back again soon.

    Responded August 09, 2018
    Hilton Guangzhou Baiyun Hotel
    10.0
    Exceptional
    Michelle from Singapore
    Solo traveler
    King Hilton Guestroom
    Stayed 1 night in August 2018

    great”

    great

    Reviewed August 03, 2018

    Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and facilities. Thank you again, and look forward to welcoming you back again soon.

    Responded August 09, 2018
    Hilton Guangzhou Baiyun Hotel
    6.8
    Good
    STEVEN from Malaysia
    Business traveler
    King Hilton Guestroom
    Stayed 3 nights in December 2016

    Convenient”

    Overall the place was a bit far from town, but it was closer to the airport thus make the airport transfer much easier. Surrounding ambience was peace compared with the downtown hotel. Breakfast was great. The service team were caring enough to prepared take-away breakfast for our early departure.

    Reviewed December 27, 2016

    Dear Steven, Thank you for your stay with us at Hilton Guangzhou Baiyun.We are pleased to know that you appreciated the location of our hotel,an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.Thank you once again, we look very much forward to welcoming you back in the future. Thank you! BR Marcom Director Karen Xu

    Responded December 12, 2017
    Hilton Guangzhou Baiyun Hotel
    7.0
    Very good
    Chee from Singapore
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in October 2015

    Great service ”

    Ambience, comfortable room and peaceful surrounding.

    Nothing much disappoint me. Everything was pretty up to standard and carried the Hilton brand well. One particular thing that bothered me was the malfunctioning shower head. Lastly I feel that the food is rather overpriced.

    Reviewed October 28, 2015
    8.3
    Excellent
    Shamsudin from Singapore
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in September 2015

    Nice hotel”

    Room size, Great Staffs and quiet location

    Rooms are big and clean. Staffs are helpful and can onverse in English. Nice surroundings and few minutes walk to nearby Mall and many eateries. Walking distance to Feixiang Park metro station. Easy to get taxi at any time of the day. Big window on my 5th floor room but sadly no view. No free wifi in room. Free wifi only at hotel lobby but very slow.

    Reviewed September 09, 2015
    8.3
    Excellent
    Morgan from New Zealand
    Couple
    King Hilton Guestroom
    Stayed 1 night in August 2015

    Two kiwis stay at the Hilton Hotel”

    Breakfast, bathroom, bed size

    The room was awesome. It was cool how the room was visible when inside the bathroom. Not much of a view outside though and a bit far from some attractions, but location was still okay. Decent breakfast. reception was friendly and helpful. the two staff members who we bought smoothies from in the lobby bar seemed unprofessional. They could have been more cordial and did not seem to know what to do, like no one gave them any training.

    Reviewed September 01, 2015
    8.3
    Excellent
    Manfred from Germany
    Business traveler
    King Hilton Executive
    Stayed 1 night in August 2015

    Service and language skills”

    Location, rooms, modern style

    Generally I was satisfied with my stay. However being in the Executive Floor I had difficulties to bring a guest to the Executive Lounge for a business meeting. They requested me to fill in a form at the reception first and did not serve any beverages during at 4 pm. After discussions with the desk manager I was able to get a glass of white wine and sign the requested form at the lounge. In a five star hotel I expect this to be more guest friendly. After all I think that a Hilton in China is not like a Hilton in the rest of the world. They still need to learn a lot and improve their services.

    Reviewed August 16, 2015
    5.0
    Ru from Malaysia
    Couple
    King Hilton Guestroom
    Stayed 2 nights in June 2015

    Disappointing stay. Terrible experience”

    Room is clean and tidy. Walking distance to Wanda shopping mall.However, service quality is not up to expected standard. Grand and wide lobby entrance with only 2-3 staffs in the front desk during day time. Had serious water leakage in my room entrance that it's like flooding. Its very slippery that almost caused me fall down. Reported this to the front desk during check out but was not given attention nor raised up. Staffs were busy with their business. Slow and unpleasant dining experience that the staffs took more than 10 minutes to clean and set up dining table for breakfast. This happened 2 days continuously.

    Reviewed June 29, 2015
    7.3
    Very good
    Chee from Singapore
    Business traveler
    King Accessible Room
    Stayed 2 nights in May 2015

    Nice hotel but bad location ”

    Ambience, cleanliness and quiet

    My stay was pleasant. The hotel kept up with the hilton standard. Only downside is the train standard is no way near. The info on agoda is misleading. It stated that the nearest train station baiyun park is 0.7km away. Baiyun park is not even the nearest train station. The nearest station is feixiang park and it is more than 20 mins away by foot.

    Reviewed May 20, 2015
    8.0
    Excellent
    Chanyle from South Korea
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in April 2015

    Wasn't too bad”

    fine rooms, solid location

    It was not too bad to stay. Though I've had rather a brief stay at the establishment, experience wasn't too bad, but could've been much better. Staff was speaking OK english, but compare to other places, the level wasn't quite there. Location is actually fine. Room wasn't too bad, but some parts weren't cleaned enough.

    Reviewed April 24, 2015
    12345
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    Hilton Guangzhou Baiyun Hotel
    |Excellent 8.2
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    • Very good location
    • Baiyun Mountain
    • Baiyun Park Subway Station is within 0.73 km