Excellent 8.1
Based on 192 reviews

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About this property

Description

This quality Hilton property blends top class comfort with great hospitality. Hilton Guangzhou Baiyun Hotel is approximately a 20-minute drive from Guangzhou Baiyun International Airport. Residing in the new high-end Wanda Plaza, this Baiyun hotel is just eight minutes from Guangzhou’s central business district, a five-minute walk to the nearby Metro Station, and a 25-minute drive to Canton Fair Pazhou International Convention Center. All guestrooms and suites feature the signature Hilton Serenity Beds and internet access. The flexible function units offer modern audio-visual technologies while the grand ballroom provides a spacious, elegant venue for large scale meetings. Enjoy one of the six charming food and beverage venues and have a relaxing swim in the 25m indoor swimming pool, or simply rejuvenate in the luxury spa. Hilton Guangzhou Baiyun Hotel is perfect for travelers that want a central city location.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 550 CNY
Breakfast Charge (when not included in room rate): 168 CNY
Check-In From: 03:00PM
Check-Out Until: 12:00AM
Distance from City Center: 8.0 km
Distance to Airport: 25.0 km
Internet Usage Fee: 100 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 9
Number of Restaurants: 6
Number of Rooms : 308
Parking Fee (per day): 0 CNY
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Excellent



based on 192 reviews
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 7.3
  • Room Comfort/Standard 8.7
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.5
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Cecilia from South Africa
Business travelers
Twin Hilton Guestroom
Stayed one night in September 2016
Communication difficult
Food ok!
Reviewed September 10, 2016
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per from Singapore
Business travelers
Executive Twin Room with Access to Executive Lounge
Stayed 3 nights in September 2016
Good
Good
Reviewed September 10, 2016
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Rosa from Philippines
Business travelers
King Hilton Guestroom
Stayed 4 nights in August 2016
dirty room
room is dirty, they have good gym facilities, but its so dusty, and no maintenance, yoga room provide cheap mat.
Reviewed August 24, 2016
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Thomas from Canada
Business travelers
King Hilton Guestroom
Stayed one night in March 2016
Nice location
Near Airport and subway, large rooms
Reviewed April 04, 2016
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Ang from Singapore
Business travelers
King Hilton Guestroom
Stayed 2 nights in March 2016
Nice hotel with good location
Friendly staff with good customer service.
Reviewed April 01, 2016
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Man from Hong Kong
Couples
Twin Hilton Guestroom
Stayed one night in February 2016
Bad service
Location; room size
This is the second time of stay. The first stay was for 3 nights in last month. I do not see the quality of service is rated as 5 star. The bathroom door was not to open properly and the concrete materials fell down on floor eventually. The stand shower handler was not working and it would fell down on floor if touching it. The floor is not clean at all. When talking to the front desk, the manager was quickly arranged us another room and his action was prompt and polited. We appreciated him! The dining experience was bad, we had dinner at chinese restaurant, we do not believe that the rices are cold and the appearance looks bad. We can't believe such thing could happen. The second stay at the hotel a few days ago, we ordered cold ices as the fridge was out of order. The front desk do not speak both English and Cantonese and did not apologize for the fridge's outage. We waited over 20 min for the delivery and the staff just sent was too little so we called the frontdesk again, waited for another 10 min to send more. The service was too slow and should not be rated as a 5 star hotel.
Reviewed February 23, 2016
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Madoka from Japan
Couples
King Hilton Guestroom
Stayed 2 nights in February 2016
Friendly staff
Staff and comfort
Very nice service and comfort, definitely come back again
Reviewed February 13, 2016
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Samuel from Hong Kong
Business travelers
King Hilton Guestroom
Stayed one night in December 2015
Comfortable, quiet and warm hospitality
Comfortable and spacious room with nice writing desk, friendly and helpful staff, good environment
Good experience
Reviewed December 10, 2015
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STEVEN from Malaysia
Business travelers
King Hilton Deluxe
Stayed one night in August 2015
Pleasant stay
Cleanliness, room comfort, convenience
It was a pleasant stay although it's only one night. The place is nest to the shopping mall & it's so convenience to get food & marvelous shopping can be done over there. The hotel lobby were so warmth feeling when first arrived. Room design were great & stylish just the best match for business traveler. Will visit again.
Reviewed December 06, 2015
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Yap from Malaysia
Solo travelers
King Hilton Guestroom
Stayed 2 nights in October 2015
AWESOME
AWESOME AWESOME AWESOME AWESOME
AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME
Reviewed November 30, 2015
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