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About this property

Description

Ideal for fun and relaxation, Hilton Guangzhou Tianhe Hotel is located in the Tianhe District -Teemall / East Railway Station area of Guangzhou. Only 35.00 Km away, this 5-star hotel can be easily accessed from the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: Changjiang Global Doctor Medical Center, Consulate General of Mexico, PoPark.

The facilities and services provided by Hilton Guangzhou Tianhe Hotel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are 24-hour security, daily housekeeping, fax machine, gift/souvenir shop, infirmary.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, provided to help guests recharge after a long day. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, hot spring bath, outdoor pool, spa. Whatever your purpose of visit, Hilton Guangzhou Tianhe Hotel is an excellent choice for your stay in Guangzhou.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 CNY
Breakfast Charge (when not included in room rate): 173 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 KM
Distance to Airport: 35.00 Km
Internet Usage Fee: 100 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 24
Number of Restaurants: 4
Number of Rooms : 498
Parking Fee (per day): 80 CNY
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



based on 500 reviews
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 8.1
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.0
  • Food/Dining 7.6
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MOOSANKAKKADA from India
Business traveler
Twin Hilton Guest Room
Stayed one night in September 2016
Slow service, couldn't find my Hilton membership, shower heads water flow was so pathetically small
Porters didn't even bother to help us with our luggages during check out
Reviewed September 11, 2016
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i from Macau
Family with young children
Twin Hilton Guest Room
Stayed one night in January 2016
quite good, clean, room is big, valuable
quite good, clean, room is big, valuable
Reviewed September 06, 2016
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See from Malaysia
Business traveler
Deluxe Accessible
Stayed one night in December 2015
Centrally located
Good location
Reviewed September 06, 2016
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Yen from Malaysia
Couple
King Hilton Deluxe
Stayed one night in August 2016
Nice hotel
The air-con is a bit warm.
Reviewed September 05, 2016
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Welly from Malaysia
Business traveler
Twin Hilton Guest Room
Stayed 4 nights in April 2016
trade fair
good location but expensive hotel
Reviewed August 13, 2016
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Saiful from Bangladesh
Business traveler
Twin Hilton Guest Room
Stayed one night in June 2015
Nice Hotel, Loved the Buffet
Its a nice hotel close to Guangzhou East Railway Station.
Reviewed June 19, 2016
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ray from United States
Business traveler
King Hilton Executive
Stayed one night in January 2016
Great Location in Tianhe
The Hilton is one of only two 5-star hotels that are walking distance from Guangzhou East station. The Hilton has all you'd expect in a 5 star international hotel.
Reviewed June 13, 2016
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chi from United Kingdom
Family with older children
Twin Hilton Guest Room
Stayed one night in May 2016
Convenient location close to Guangzhou East Station
Close proximity to Guangzhou East Train station was the main reason for choosing this hotel as we came up from Hong Kong on train, taxi only costs ¥11 to hotel. There's a free shuttle bus but needs 30min advanced booking so easier to take a Taxi, otherwise it's a 15min walk. Facilities wise more or less the same for a 5 stars chain hotel. Didn't eat at the restaurant or use the gym or spa but they look nice enough. Check in staff was very kind to upgrade for a deluxe room since I was travelling with my father to visit relatives in Guangzhou. The staff gave us a bigger room in case we want to invite relatives up to the room which we never asked for. My experience with 5 stars hotels in Guangzhou is that if you are a member of their loyalty programme they usually will give you a nice room. It happened with Hilton, Hilton Double Tree and Crown Plaza.
Reviewed May 30, 2016
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aiko from Hong Kong
Solo traveler
Twin Hilton Guest Room
Stayed 2 nights in February 2016
good
good
Reviewed May 09, 2016
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Vu from Canada
Business traveler
King Hilton Guestroom
Stayed 3 nights in May 2016
Great expectations....fullfilled
Actually stayed here 2x during our 1 month trip to Asia and specifically for the Canton fair. The facilities were top notch. The staff overall were very professional and efficient. We had an issue with a certain staff, but he handled it well and a confrontation was avoided. Good on him. Chinese restaurants was very good, the seafood buffet was a bit misleading. Breakfast was excellent. Would stay again for sure.
Reviewed May 08, 2016
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