Great hotel and service”

Hilton Guangzhou Tianhe is located in the Tianhe district, which is 5mins ride (taxi or hotel shuttle bus) or 15mins walk from the Guangzhou Railway Station. The hotel provides shuttle service to and fro the Guangzhou Railway Station. However, do check with the hotel prior to your trip to find out the pick up location at the Guangzhou Railway Station as we had difficulties locating the hotel shuttle bus. Otherwise, everything was good. Guestrooms and hotel facilities were great, meeting the standards of an international brand. Overall, we had a great experience at Hilton Guangzhou Tianhe Hotel. *You can take a taxi from the hotel to the wholesale markets at Zhanxi Area. The ride is about 15-20mins.

New & Nice”

The newly opened Hilton Tianhe in Guangzhou offers nice and modern rooms, an outdoor pool + a 24 h gym, friendly service, and all that in Hilton standards. The location is quite good, right next to the Guangzhou East Railway station and a new Shopping Mall (partly opened). The food itself at their Chinese restaurant was as good as expected, but the staff still needs a bit more training, there were long breaks between different dishes. All in all I was satisfied and will come back!

Excellent”

My second stay at the Tianhe Hilton in Guangzhou and yet again I was welcomed by friendly and efficient staff and put in a comfy and modern room. Check-in and check-out went without any delay, requests regarding room-service were followed immediately. Close to the hotel, at the East Trainstation are also several restaurants and a shopping mall, also Shenzhen and Hong Kong can be conveniently reached through this station. All in all I had a pleasant stay and will come back next time.

Just as expected”

The Hilton Tianhe in Guangzhou is a newly opened addition to their chain and is nicely located close to the CBD and right next to Guangzhou's East Train Stations. The rooms were modernly designed and technically on a high standard (all kinds of TV input options for chinch, HDMI, USB + a cable set provided by the hotel, DVD Player, iPhone dock, etc.). I personally liked their very big and well equipped gym, which is opened all around the clock. Only downside was the service we experienced in the Chinese restaurant. The staff was friendly and polite, yet appeared to be uncoordinated. We experienced lengthy breaks between several dishes and had to wait for almost 40 minutes for our rice to arrive - and we were repeatedly asking for it. All in all a very pleasant experience tho!

Very nice and modern hotel room decor-Comfortable!”

My stay at the Hilton Guangzhou Tianhe Hotel was very pleasant. I enjoyed especially the modern and nice décor of both the bedroom as well as the lobby. The big stand alone bathtub was a nice touch. The feel and ambience in the room was very nice and comfortable for me. The lobby lounge areas are also very comfortable and have a good cozy ambience. Highly recommended!

Convenient location close to Guangzhou East Station”

Close proximity to Guangzhou East Train station was the main reason for choosing this hotel as we came up from Hong Kong on train, taxi only costs ¥11 to hotel. There's a free shuttle bus but needs 30min advanced booking so easier to take a Taxi, otherwise it's a 15min walk. Facilities wise more or less the same for a 5 stars chain hotel. Didn't eat at the restaurant or use the gym or spa but they look nice enough. Check in staff was very kind to upgrade for a deluxe room since I was travelling with my father to visit relatives in Guangzhou. The staff gave us a bigger room in case we want to invite relatives up to the room which we never asked for. My experience with 5 stars hotels in Guangzhou is that if you are a member of their loyalty programme they usually will give you a nice room. It happened with Hilton, Hilton Double Tree and Crown Plaza.

An average Hilton!”

Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.

Worth a return stay”

we stayed at executive room and enjoyed the executive lounge. the view up on 24th level was spectacular and the service was commendable. we were greeted everywhere with a smile and the staff was eager to serve and to help. it's a new hotel at tianhe which is the best location for food and for the transport system which is convenient. if you want to go to hong kong via the east station, this is the best place to stay since the station is very near. i would definitely recommend travellers to stay at this hotel, but you must not confuse it with hilton baiyun hotel which is very far away and old too. so be careful when you book !

Amazingly value for money”

The price you are paying for a Hilton stay is simply amazing! The building is very beautiful and new. Room is very big too. It was such a pleasure to have this stay. Very close to Guangzhou East Railway which is great if you are heading to cities like Shenzhen. But not walking distance to the metro station. Nonetheless, didi and taxis are very convenient.

Modern Luxurious Great Service”

Hilton was located within walking distance to the GuangZhou East Railway station which was very convenient if you just took a train from ShenZhen. Entry is grand and fitting of a five star hotel and staff were professional and friendly. Rooms were modern and luxurious. Will definitely stay here again.

Contemporary hotel with excellent service”

We chose this hotel was due to we've a good and memorable stay in Hilton Caledonian at Edinburgh in last July. The excellent service was kept in good quality regardless of locations. Hilton Tianhe is new and every fixture is modern furnished. The most impressive is the aroma spread through the whole hotel. Besides, the buffet breakfast is very attractive with variety of good.

It's fair for a Hilton hotel”

It was my first Guangzhou visit in a long time, therefore I needed to book a trusted hotel brand that was not too pricy and far from the city centre. Hilton Guangzhou at Tianhe district well suited what i needed at that time since it is walking distance from the train station from Hong Kong. The price was fair for a five stars hotel. Everything else was above par. Would visit again, but there are alot of cheap five stars hotel around the area.

Not your typical Hilton Hotel”

Our check in was very fast (less than 3 minutes). We were assigned a corner room which is typically not prefereable for Chinese Traveller, we called downstairs to complain and the manager immediately upgraded us to a bigger and better room within 5 minutes. The staffs are polite and friendly, the concierge is very attentive, he helped us arranged transportation, spent a solid 30 minutes calling every available spa nearby and eventually booked us a couple massage despite everywhere is full. The architecture is great, the building form is rather pleasing. Most public spaces are very nicely designed, lobby smells amazing like a new Vegas hotel. Rooms are huge with floor to ceiling curtainwall. The bathroom is spacious with oversize tub, rain shower and fancy Peter Thomas Roth bath products. Overall we were surprisingly satisfied, since it was only USD $110 a night. Definitely not your typical Hilton Hotel stay. It's only a 5 minute walk to the Guangzhou East Train Station, several subway stop from Taikoo Hui and the Opera House, location is definitely very convenient.

Great stay and lovely hotel”

Stayed at the Hilton for 6 nights for the Canton Fair phase two. Its about a 15-20 minute drive from Pazhou by bus. It is also only about a 10 minute walk from Guangzhou East Railway station which was ideal for us arriving from Hong Kong by tr4ain. There are plenty of food options if you head towards the train station. I'd happily stay here again.

Great 5 Star Hotel”

Hotel is brand new. A luxurious 5 star hotel in the Tianhe district of Guangzhou. Great service. The room service has excellent American food that is authentic.

Beautiful hotel”

we had no problems with our stay at this hilton in tianhe. it was extremely classy. one of the better hilton hotels as it is quite new. it was a short taxi ride to the city centre and of course lots of great places to eat.

great luxury hotel in great location. ...”

Great luxury hotel, in best location, close to central station. Located in Tianhe district. About 30 minutes to Pazhou - canton Fair. Room is great, luxury and modern. Service is excellent, all staffs are willing to give extra help. Most of them could speak good english, although some of them is not. Breakfast was great, lot of choices, western, chinese Fitness centre is vey good

excellent hotel, great service Hilton style ”

From the shuttle pick up at the railway station (very convenient for Guangzhou East), to the speedy check out mine was a faultless stay. A little pricey by Chinese standards but you get what you pay for - comfortable, spotlessly clean and spacious room, outstanding service from unusually friendly and helpful staff. Good breakfast buffet with plenty of choices both Chinese and western. Reasonable WiFi connection included in room rate, highly recommended for business travellers.

Great Location.”

the guangzhou hilton hotel is an excellent hotel located in guangzhou where the location is ideal. it is so near to the train station when we travel from hong kong or shenzhen it was so convenient to get into the hotel by train. the overall decoration and room setting is excellent. the morning buffet breakfast is so good and value for money. strongly recommend business travelers to stay there.

Amazing Hotel”

We stayed in the hotel for the weekend. The hotel is located very close to the Guangzhou East Railway Station. The hotel room is very large and the bed was very comfortable. However, the Wi-fi service for our room was not free.