Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
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7.6
Very good

"Clean, a lot of restaurants nearby, good location"

ng

|

January 7, 2018

King Accessible Deluxe - View Hilton Guangzhou Tianhe
King Accessible Deluxe - View
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Lobby Hilton Guangzhou Tianhe
Lobby
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Interior view Hilton Guangzhou Tianhe
Interior view
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Swimming pool [outdoor] Hilton Guangzhou Tianhe
Swimming pool [outdoor]
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See map Hilton Guangzhou Tianhe
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Excellent
Location
8.3
See all 6 photos Hilton Guangzhou Tianhe
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What guests are saying:
It will be good if hotel management allow late check out at 5pm
wei from Malaysia
Business traveler
Absolutely fantastic hotel. Everything is in excellent shape with very good service.
Max from Germany
Business traveler
Staff are very helpful rooms are clean, surrounding is silent
Ken from Hong Kong
Group
The hotel is quite fuss free and have great facilities. It is near to the subway and railway station. There are tons of good eateries along the way which includes 3 Halal restaurants.
Mohammad from Singapore
Solo traveler
Great location, good ambiance, well mannered staff.
Syikin from Malaysia
Business traveler
Very good
Joon from Singapore
Business traveler
Prefect.
Somboon from Thailand
Business traveler
Excellent
From 941 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.9
Recommended by 91% of guests
Value for money8.2
Distance to city center1 KM
Location rating8.3
Nearest airportGuangzhou Baiyun International Airport (CAN)
Distance to airport27.1 km
  • 550 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Guangzhou

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday
Hilton Deluxe Suite
Hilton Deluxe Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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King Deluxe Suite
King Deluxe Suite
...
  • Room size: 159 m²/1711 ft²
  • City view
  • 1 king bed
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Panorama Suite
Panorama Suite
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
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Twin Hilton Executive
Twin Hilton Executive
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
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Presidential Suite
Presidential Suite
...
  • City view
  • Separate shower/bathtub
  • 1 single bed and 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
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King Hilton Executive
King Hilton Executive
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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King Accessible Deluxe
King Accessible Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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King Hilton Deluxe
King Hilton Deluxe
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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King Hilton Guestroom
King Hilton Guestroom
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Have a question for Hilton Guangzhou Tianhe?

What people love about the property

  • 6.8
    Good

    "Clean and comfortable"

    Soo H.

    |

    November 18, 2017

  • 9.2
    Exceptional

    "The room is in good size, I had a wonderful stay"

    ho

    |

    November 7, 2017

  • 9.2
    Exceptional

    "Great location, good ambiance, well mannered staff."

    SYIKIN

    |

    September 6, 2017

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More about Hilton Guangzhou Tianhe

More about Hilton Guangzhou Tianhe

8.8
Excellent

"Service warm, helpful and professional."

Joon P.

|

April 17, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Hui Ji ChaoZhou Seafood ShaGuo Zhou (LinHeXi Heng Road)
90 m Chinese, Seafood
BaiNian ShuiJiao
180 m Chinese
Fu Yue Chao Shi Seafood ZhouCheng
250 m Chinese, Seafood
American cuisine
American cuisine
KFC (TianHui Cheng)
370 m American, Fast food
Qian Wei Shuan (DongFang BaoTai)
520 m American, Japanese
Ebony
1.8 km American, Asian, European
Fast food
Fast food
Si DengBao HongBei Restaurant (DongFang BaoTai)
460 m Fast food
FG fine foods(DongFang BaoTai)
460 m Fast food, Pizza, Seafood
JiuLong BanDao Western Restaurant
490 m Fast food

What they offer

8.0
Very good

"Quite good, clean, room is big, valuable"

i H.

|

September 6, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (941)Booking.com Reviews (1368)
8.4
/
10
Cleanliness8.9
Facilities8.6
Location8.3
Room comfort and quality8.6
Service8.6
Value for money8.2
Provided by verified guests of Agoda
All languages
All guests (941)
All room types
Showing 617 verified guest comments
12345
9.2
Exceptional
david from Hong Kong
Business traveler
King Hilton Guestroom
Stayed 2 nights in November 2018
An average Hilton!”
Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.
Reviewed November 20, 2018
6.4
Good
erhan from Turkey
Business traveler
Hilton Deluxe Suite
Stayed 3 nights in December 2018
this time was expensive and hotel busy much”
This hotel busy becauseofit s name not so big etc but , rooms ok
Reviewed December 12, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded December 13, 2018
Hilton Guangzhou Tianhe
6.8
Good
LOH from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 1 night in October 2018
Good”
Decided not to stay too far from Guangzhou East railway station as just travel from Shenzhen. Hotel location is a little bit hidden, anyway I get some help from baidu map. It's quite a distance from metro from what I expected, but anyhow the cold weather seems like not a problem for this walking distance. I did select large bed from Agoda but end up the order send to them is a twin bed. I've been asking for a queen bed from the front desk but they said the room is full. So I have no choice but just to sleep on a single bed. Will come back again to stay in future.
Reviewed November 03, 2018
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded November 06, 2018
Hilton Guangzhou Tianhe
8.4
Excellent
SIEW from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 2 nights in March 2018
Front door staff not honest, Date 29/3/2018 ; 1250pm”
Looking for Taxi to Fushan, he called a taxi but over charged me RMB 120. He claimed that unable to pay to driver, and must paid to him. Arrived destination, the fare just RMB 80, and driver said it is possible to pay once arrived. This guy is a con man. very bad experience.
Reviewed April 02, 2018
Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay.We will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving our services in the future. Again, thank you very much for your continued support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience.
Responded May 07, 2018
Hilton Guangzhou Tianhe
7.6
Very good
erhan from Turkey
Business traveler
King Hilton Deluxe
Stayed 2 nights in November 2018
nice hotel with swimming pool”
nice hotel having swimming pool outside and gym, so valuable to stya also have coffee shop which is hard to find in china such things.
Reviewed November 25, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded November 27, 2018
Hilton Guangzhou Tianhe
7.6
Very good
erhan from Turkey
Business traveler
King Hilton Deluxe
Stayed 6 nights in November 2018
nice hotel with coffee shop”
nice hotel and location close by taxi everywhere and inside have a coffee shop with cakes, which is equavelent to starbucks.
Reviewed November 25, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded November 27, 2018
Hilton Guangzhou Tianhe
7.6
Very good
erhan from Turkey
Business traveler
Twin Hilton Guestroom
Stayed 4 nights in November 2018
nice hotel with coffee shop”
had breakfast nice, but always not enough level like europe, buffet not enough for foreigners, but all locations in china same . rooms clean , medium big , but enough
Reviewed November 25, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the buffet and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded November 27, 2018
Hilton Guangzhou Tianhe
6.8
Good
Treerapong from China
Couple
King Hilton Deluxe
Stayed 1 night in July 2018
system error from agoda and staff not helpful”
Arrived to the hotel after taking a very early flight from Bangkok, arrived in hk at the morning and we have to take a bus to Guangzhou. while checkin at the hotel just found out the system of agoda error, the hotel got cancel, and the staff don't help anything at all. So have to rebook with a higher price. after rebook, I tried to show the booking to them and they say they can't checkin for us, we have to wait almost another hour at the lobby, the staff don't get back to us and asking me to get to a line again and again.. very disappointed with their hospitality.
Reviewed August 02, 2018
We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Responded August 02, 2018
Hilton Guangzhou Tianhe
9.6
Exceptional
YI from Malaysia
Couple
King Accessible Deluxe
Stayed 3 nights in November 2018
Exceptional”
We had a wonderful stay in Hilton Guangzhou. Staff are helpful and the ambience is good.
Reviewed November 08, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded November 09, 2018
Hilton Guangzhou Tianhe
9.6
Exceptional
Yeow from Singapore
Business traveler
Twin Hilton Guestroom
Stayed 1 night in August 2018
Excellent”
Well, this is Hilton. Nothing more to say really. Very nice! Location wise is ok, pretty near to the Guangzhou Train Station by foot.
Reviewed October 23, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded October 24, 2018
Hilton Guangzhou Tianhe
10.0
Exceptional
Elizabeth from Philippines
Business traveler
Twin Hilton Guestroom
Stayed 1 night in October 2018
nice place nice staff”
our stay is so good . we dont the language but the staff is super good to help us . we are always cheated by taxi driver and staff always there to help us
Reviewed October 23, 2018
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded October 24, 2018
Hilton Guangzhou Tianhe
8.8
Excellent
PUI from Hong Kong
Couple
King Hilton Guestroom
Stayed 1 night in September 2017
Great services, good value for money”
Closer to the GZ East train station than I thought. We got a very nice room. Not at the end of the corridor as some guests described before. May be we were in the off-peak season. The services is really good. I would say one of the best in the many GZ hotels that we stayed before. The food in the Chinese restaurant was good too and we got 15% discount as hotel guest.
Reviewed September 15, 2017
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
Responded October 26, 2017
Hilton Guangzhou Tianhe
8.8
Excellent
Joon from Singapore
Couple
King Hilton Deluxe
Stayed 2 nights in April 2017
Good Stay in Guangzhou City”
A short 10 to 15 mins stroll from Guangzhou East Station. A taxi ride from here to any attraction within Guangzhou City itself costs less than RMB50. So for me, the location was excellent. Room was poshly furnished. Bedding Excellent. Cleanliness great. Service warm, helpful and professional. A wide spread for breakfast, but the taste and quality can be improved upon. Only slight complaint was that the water for showering was never quite hot enough.
Reviewed April 17, 2017
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
Responded October 26, 2017
Hilton Guangzhou Tianhe
8.3
Excellent
Andrew from United Kingdom
Solo traveler
King Hilton Guestroom
Stayed 2 nights in December 2015
everything fine except wifi”
facilities - room comfort - close to railway station
I like the hotel a lot...quiet and comfy. Wifi was the biggest problem - it's not free! You need to get a package for this and when it includes breakfast the package is quite good 230RMB per day. However for one whole day the wifi was not working - China mobile problem apparantly - and the hotel would not discount anything for this from my package which I still needed to pay in full on leaving. Bit disgraceful that a 5 star hotel is charging for wifi - even crap/ unstable wifi - this day and age. If you need to be connected do not stay here. The gym and pool is great (except they let children in - playing and many people just wondering in without gym clothes just messing around....it's not a playground. They promised me a room upgrade if I stay next time but think I will stay near the new town area as there is not much to do in this area except near the train station.
Reviewed December 30, 2015
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded May 10, 2018
Hilton Guangzhou Tianhe
9.7
Exceptional
STEVEN from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 1 night in August 2015
NICE AMBIENCE”
The location is strategically located with easy access to transportation & shopping. Hotel provided a serenity ambience, best choice for business traveler that required a quiet yet good location hotel
The hotel provided a very good environment for business traveler. Located in city center but yet can get a serenity ambience within the staying period. Transportation & shopping are within minutes walk too. Loves the breakfast and it kicked start my day for having a cup of nice brew coffee.
Reviewed August 16, 2015
9.7
Exceptional
Yee from Malaysia
Business traveler
King Hilton Guestroom
Stayed 3 nights in July 2015
BEST city centre hotels in Guangzhou East Station ”
Location, facilities, restaurant
Stayed 3 nights for business trip with my wife. Location for this hotel is exceptional as it is walking distance from the East Station and the mall attached to it, with all the amenities within walking distance. Room design is not amazing but reasonably good. Service and other amenities all live up to Hilton standard. The chinese restaurant serves GREATTT dim sum.
Reviewed July 09, 2015
8.0
Excellent
Igor from Australia
Couple
King Hilton Guestroom
Stayed 5 nights in December 2013
Comfortable retreat close to everything”
Close to local stadiums and restaurants, good gym and pool
Positive. Convenient location close to Guangzhou East station, nice outdoor pool (open in winter, water OK) and gym. Nearby there are stadiums where you can jog and exercise. Good bar with local tap beer. Negative. Room temperature can not be controlled even such controlled are installed. All set in winter temperature and very hot. VERY uncomfortable given that you are staying in Hilton. Same applies for the gym. You can sweat there without exercising. On the contrary sauna is onlyb 60-70 degrees, which is low for sauna. Executive rooms (2210) are slightly better with temperature control, but to no much difference. This was main drawback. There is a small window designed to be opened, but staff does not open it for "safety" reasons, so you just cook yourself.
Reviewed January 13, 2014
8.0
Excellent
Gark from Singapore
Business traveler
King Hilton Guestroom
Stayed 2 nights in August 2013
Very friendlt staffs and comfortable room”
Friendly staffs, comfortable room and good location
Very comfortable stay in this hotel and nice lounge area at lobby. The only negative things about this hotel is that the internet access is chargeable in room and the bathroom area is quite small. Overall, a nice hotel at a convenient location.
Reviewed August 26, 2013
9.0
Exceptional
Keith from Singapore
Couple
King Hilton Guestroom
Stayed 2 nights in August 2013
High ceilings and luxurious rooms”
Cheap, High ceilings, HUGE bathtub
Excellent. Extremely affordable and the rooms were huge. Bathroom was extremely big for the standard room we stayed at. There was a bathtub that could easily fit 2 people! Room lobby had high ceilings. Even the room door was huge. However, given that it is a small hotel, the swimming pool was not huge (but still reasonable) and there was no free wifi in the room.
Reviewed August 21, 2013
8.0
Excellent
THANAKIJ from Thailand
Couple
King Hilton Guestroom
Stayed 1 night in June 2013
Cozy hotel”
Location spa service
Hotel was nice but service wasnt still that perfect as it has just operated for few months , staffs are nice but not that well trained in some issues such as taxi service, etc. For location , hotel is located very closing to railway station to hk or shenzhen, pretty convenient to reach public transportation like mtr or bus
Reviewed July 01, 2013
12345
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Hilton Guangzhou Tianhe
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Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Guangdong Museum of Art
  • Guangzhou East Railway Station is within 0.55 km