Travelling to China? Read all updated requirements before you book.
Entrance, Hilton Guangzhou Tianhe in Guangzhou
Hilton Deluxe Suite, Hilton Guangzhou Tianhe in Guangzhou
a large building with a clock on the side of it, Hilton Guangzhou Tianhe in Guangzhou
Lobby, Hilton Guangzhou Tianhe in Guangzhou
Interior view, Hilton Guangzhou Tianhe in Guangzhou
Interior view, Hilton Guangzhou Tianhe in Guangzhou
Swimming pool [outdoor], Hilton Guangzhou Tianhe in Guangzhou

Removed from saved list

9.4

Exceptional

16,745 reviews

16,745 reviews

Housekeeping13
Breakfast7
View3
See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Waterscape Falls In East Station Plaza
430 m
PoPark
520 m
Time Square
530 m
Linhexi
480 m
Guangzhou East Railway Station
550 m
Popular landmarks
Baiyun Mountain
4.0 km
Canton Tower
4.5 km
Yuexiu Mountain
6.0 km
Museum of the Western Han Dynasty Mausoleum of the Nanyue King
6.2 km
Sacred Heart Cathedral
7.1 km
Closest landmarks
Dr Lu dental clinic
460 m
Regus Office
460 m
Weidisi Fitness Center
500 m
Changjiang Global Doctor Medical Center
510 m
Consulate General of Mexico
520 m
2021

Hilton Guangzhou Tianhe

No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500 - See map
Highlights

Located in heart of Guangzhou

Check-in [24-hour]

Airport transfer

490 meters to public transportation

Inside city center

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Distance to city center1 KM
Location rating8.3
Nearest airportFoshan Shadi Airport (FUO)
Distance to airport26.6 km

Rooms available at Hilton Guangzhou Tianhe

Excellent
Room comfort & quality

8.6

Hilton Deluxe Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Suite
...
  • Room size: 159 m²/1711 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Hilton Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Hilton Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Panorama Suite
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • City view
  • Non-smoking
  • 1 single bed and 1 king bed
Enter dates to see prices
King Accessible Deluxe
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
SUITE Hilton Deluxe Suite
...
    Enter dates to see prices
    King Hilton Guestroom
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Deluxe
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    Does Hilton Guangzhou Tianhe have a swimming pool?

    While relaxing at Hilton Guangzhou Tianhe, you can indulge in the None facility to get your day started the best way with a splash for a rejuvenating morning or evening.

    What types of facilities are offered for kids at Hilton Guangzhou Tianhe?

    While on holiday retreat with your family members, your kids can also experience the fun in sports and recreation facilities offered at Hilton Guangzhou Tianhe such as kids club.

    Are there ATM on-site at Hilton Guangzhou Tianhe?

    Yes! The perks of staying at Hilton Guangzhou Tianhe include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your trip.

    What is the typical travel time to the nearest airport from Hilton Guangzhou Tianhe?

    The average travel time to get from Hilton Guangzhou Tianhe to the airport is 40 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

    What are the property's policies for children's bedding at Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do travelers typically stay at Hilton Guangzhou Tianhe?

    Verified past guests that have stayed at Hilton Guangzhou Tianhe had an average nightly stay of 2 nights at this property.

    What payment options are supported at Hilton Guangzhou Tianhe?

    Hilton Guangzhou Tianhe supports up to 5, with payment card selections consisting of Visa, UnionPay, MasterCard, and American Express.

    What do past guests like most about Hilton Guangzhou Tianhe?

    Past visitors that stayed at Hilton Guangzhou Tianhe have given this property a rating of 8.834 for its remarkable cleanliness as the primary highlight for their stay.

    What is the typical rating that verified Business travelers' have given to Hilton Guangzhou Tianhe?

    Past business travelers that have stayed at this property have given Hilton Guangzhou Tianhe an average rating of 8.3. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

    What do local visitors think about Hilton Guangzhou Tianhe?

    Past local visitors that have stayed at this property have given Hilton Guangzhou Tianhe an average rating of 8.1. You can look up on more specific customer testimonials, and comments for this property down in the review section.

    What is the nearest train, metro, or bus station to Hilton Guangzhou Tianhe?

    The nearest train, metro, or bus station is Fangcun Metro Station, 10134.56 m away from Hilton Guangzhou Tianhe.

    What is the closest airport to Hilton Guangzhou Tianhe?

    The closest airport to Hilton Guangzhou Tianhe is Hong Kong International Airport, 112.0 km away.

    See map

    Explore the neighborhood

    What people love about Hilton Guangzhou Tianhe

    • 9.2

      Exceptional
      Staff 

      "Convenient, clean and helpful staff"

      Lee

      |

      May 2, 2023

    • 8

      Very good
      Cleanliness

      "Clean spacious and with a view room."

      KOH

      |

      January 13, 2020

    • 10

      Exceptional
      Location

      "Good, comfortable hotel and nice location"

      NG

      |

      March 21, 2021

    Overall rating:

    9.4

    Exceptional
    16,745 reviews
    Cleanliness
    8.8
    Facilities
    8.5
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    The hotel is very worth the money.
    PO from Hong Kong SAR, China
    Group
    More about Hilton Guangzhou Tianhe

    More about Hilton Guangzhou Tianhe

    Hilton Guangzhou Tianhe

    See the best of Guangzhou with a stay at Hilton Guangzhou Tianhe, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    Hilton Guangzhou Tianhe provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Guangzhou.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hilton Guangzhou Tianhe include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
    The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    Guests of Hilton Guangzhou Tianhe can even have groceries delivered to their room for cooking, using the hotel's special service.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
    For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    Visit the sights and local attractions of Guangzhou during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Shamian Island located 8.8 km away. Engage in the city's best art at Chen Clan Ancestral Hall-Folk Craft Museum located 8.0 km away, where you can learn about the local art scene and buy original works.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.5

    Most talked about facilities

    Housekeeping

    35 mentions

    Breakfast

    22 mentions

    Food & Dining

    21 mentions

    Internet

    20 mentions

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • On-site entertainment
    • Pool with view
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    • Snack bar
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Heating in public area
    • Infirmary
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Baby cot (upon request)
    • Bathrobes
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes rack
    • Desk
    • DVD/CD player
    • Electric kettle
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • Heating
    • In-room safe box
    • iPod docking station
    • Ironing facilities
    • Laptop safe box
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Radio
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service

    Food and dining

    Breakfast options
    • American
    • Continental
    • Vegetarian
    • Full English/Irish
    • Buffet
    Restaurants on site
    1
    • Menu: Buffet, A-la-carte
    Restaurant
    • No additional information available
    随轩中餐厅
    • Cuisine: Asian, Chinese, Cantonese
    • Menu: Buffet, A-la-carte

    Location

    No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500
    Excellent
    Location

    8.3

    Airports
    • Foshan Shadi Airport (FUO)
      26.6 km
    • Guangzhou Baiyun International Airport (CAN)
      27.8 km 39 min drive
    Public transportation
    • Linhexi
      480 m
    • Guangzhou East Railway Station
      550 m 13 min walk
    Hospital or clinic
    • Dr Lu dental clinic
      460 m
    Shopping
    • TaiKoo Hui Complex
      1.8 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Baiyun Mountain
      4.0 km
    • Canton Tower
      4.5 km
    • Yuexiu Mountain
      6.0 km
    • Museum of the Western Han Dynasty Mausoleum of the Nanyue King
      6.2 km
    • Sacred Heart Cathedral
      7.1 km
    • Chen Clan Ancestral Hall-Folk Craft Museum
      8.0 km
    • Shamian Island
      8.9 km
    • Chimelong Safari Park
      15.9 km
    • Chimelong International Circus
      15.9 km
    • Chimelong Water Park
      16.0 km
    Nearby landmarks
    • Waterscape Falls In East Station Plaza
      430 m
    • Dr Lu dental clinic
      460 m
    • Regus Office
      460 m
    • Linhexi
      480 m
    • Weidisi Fitness Center
      500 m
    • Changjiang Global Doctor Medical Center
      510 m
    • Consulate General of Mexico
      520 m
    • PoPark
      520 m
    • Time Square
      530 m
    • Metro Plaza
      530 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    • Reception open until12:00
    Getting around
    • Airport transfer fee800 CNY
    • Distance from city center1 KM
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)175 CNY
    • Daily Internet/Wi-Fi fee60 CNY
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors24
    • Number of restaurants3
    • Number of rooms 498
    • Room voltage220
    • Year property opened2011
    Parking
    • Daily parking fee80 CNY

    Property announcements

    In compliance with policies issued by local government, the property will not provide disposable amenities to guests.

    Reviews of Hilton Guangzhou Tianhe from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.5
    Location8.3
    Room comfort and quality8.6
    Service8.6
    Value for money8.2
    High score for Guangzhou
    Rating
    9+ Exceptional (241)
    8-9 Excellent (177)
    7-8 Very Good (184)
    6-7 Good (59)
    <6 Below Expectation (68)
    Time of the year
    Mar - May (197)
    Jun - Aug (189)
    Sep - Nov (154)
    Dec - Feb (189)

    Show reviews that mention 

    Showing 729 verified guest comments
    12345
    10.0
    Exceptional
    NG from Malaysia
    Solo traveler
    Twin Hilton Guestroom
    Stayed 4 nights in January 2020

    good, comfortable hotel and nice location”

    good, comfortable hotel and nice location

    Reviewed March 21, 2021

    See room deals

    Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

    Responded March 26, 2021
    Hilton Guangzhou Tianhe
    10.0
    Exceptional
    MOHAMED from Brunei Darussalam
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in October 2019

    GREAT PLACE TO STAY”

    NICE AND INTERNATIONAL STANDARD MAINTAINED HERE

    Reviewed January 24, 2020

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded February 10, 2020
    Hilton Guangzhou Tianhe
    8.0
    Excellent
    KOH from Singapore
    Couple
    King Hilton Executive
    Stayed 1 night in January 2020

    Walking distance to Guangzhou Dong Train Station”

    Clean spacious and with a view room. Shower head water pressure were good. Bed were comfortable. Room service choices were huge, serves hot and fast. Executive Lounge were good. Staffs are friendly. Wifi are with VPN. Smoking room available. Location were good with about 8 to 10 minutes walk to Guangzhou Dong Train Station. They uses Crabtree & Evelyn tolietries. Their Italian restaurant food were acceptable. Pressing Service were fast.

    Reviewed January 13, 2020

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded January 14, 2020
    Hilton Guangzhou Tianhe
    7.2
    Very good
    WING from Hong Kong SAR, China
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in January 2020

    fine”

    Staff Vico provides good service

    Reviewed January 14, 2020

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded January 16, 2020
    Hilton Guangzhou Tianhe
    6.0
    Chen from China
    Solo traveler
    King Hilton Guestroom
    Stayed 1 night in February 2020

    poor receptionist”

    Had been here few years ago, good facility but ruined by poor staff, not care customers experience and only trying to selling upgrade the room. are your company so short of cash flow ?

    Reviewed February 18, 2020

    See room deals

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Responded February 19, 2020
    Hilton Guangzhou Tianhe
    4.4
    AYA from Japan
    Group
    Panorama Suite
    Stayed 2 nights in December 2022

    Acceptable”

    We stayed at Panorama suit with 3 people. The price is including the access to exective lounge but we were said only 2 people could enter for free and have to pay for 1 people. Also, room amenities were only for 2 people. This was the worst experience I have eer had.

    Reviewed January 04, 2023

    See room deals

    9.7
    Exceptional
    Junjie from Singapore
    Couple
    Stayed 1 night in January 2013

    Great hotel and service”

    Comfortable Hotel

    Hilton Guangzhou Tianhe is located in the Tianhe district, which is 5mins ride (taxi or hotel shuttle bus) or 15mins walk from the Guangzhou Railway Station. The hotel provides shuttle service to and fro the Guangzhou Railway Station. However, do check with the hotel prior to your trip to find out the pick up location at the Guangzhou Railway Station as we had difficulties locating the hotel shuttle bus. Otherwise, everything was good. Guestrooms and hotel facilities were great, meeting the standards of an international brand. Overall, we had a great experience at Hilton Guangzhou Tianhe Hotel. *You can take a taxi from the hotel to the wholesale markets at Zhanxi Area. The ride is about 15-20mins.

    Reviewed January 30, 2013

    See room deals

    9.0
    Exceptional
    Robert from Germany
    Business traveler
    Stayed 5 nights in July 2012

    New & Nice”

    Rooms, Service & Location

    The newly opened Hilton Tianhe in Guangzhou offers nice and modern rooms, an outdoor pool + a 24 h gym, friendly service, and all that in Hilton standards. The location is quite good, right next to the Guangzhou East Railway station and a new Shopping Mall (partly opened). The food itself at their Chinese restaurant was as good as expected, but the staff still needs a bit more training, there were long breaks between different dishes. All in all I was satisfied and will come back!

    Reviewed August 01, 2012

    See room deals

    9.0
    Exceptional
    Robert from Germany
    Business traveler
    Stayed 1 night in August 2012

    Excellent”

    Service, Rooms, Amenities

    My second stay at the Tianhe Hilton in Guangzhou and yet again I was welcomed by friendly and efficient staff and put in a comfy and modern room. Check-in and check-out went without any delay, requests regarding room-service were followed immediately. Close to the hotel, at the East Trainstation are also several restaurants and a shopping mall, also Shenzhen and Hong Kong can be conveniently reached through this station. All in all I had a pleasant stay and will come back next time.

    Reviewed September 03, 2012

    See room deals

    8.7
    Excellent
    Robert from Germany
    Business traveler
    Stayed 5 nights in July 2012

    Just as expected”

    Rooms, Amenities, Service

    The Hilton Tianhe in Guangzhou is a newly opened addition to their chain and is nicely located close to the CBD and right next to Guangzhou's East Train Stations. The rooms were modernly designed and technically on a high standard (all kinds of TV input options for chinch, HDMI, USB + a cable set provided by the hotel, DVD Player, iPhone dock, etc.). I personally liked their very big and well equipped gym, which is opened all around the clock. Only downside was the service we experienced in the Chinese restaurant. The staff was friendly and polite, yet appeared to be uncoordinated. We experienced lengthy breaks between several dishes and had to wait for almost 40 minutes for our rice to arrive - and we were repeatedly asking for it. All in all a very pleasant experience tho!

    Reviewed August 01, 2012

    See room deals

    9.0
    Exceptional
    Dr from United States
    Business traveler
    Stayed 2 nights in July 2013

    Very nice and modern hotel room decor-Comfortable!”

    Very nice modern decor, Comfortable, Quiet

    My stay at the Hilton Guangzhou Tianhe Hotel was very pleasant. I enjoyed especially the modern and nice décor of both the bedroom as well as the lobby. The big stand alone bathtub was a nice touch. The feel and ambience in the room was very nice and comfortable for me. The lobby lounge areas are also very comfortable and have a good cozy ambience. Highly recommended!

    Reviewed July 30, 2013

    See room deals

    9.6
    Exceptional
    chi from United Kingdom
    Family with teens
    Stayed 1 night in May 2016

    Convenient location close to Guangzhou East Station”

    Close proximity to Guangzhou East Train station was the main reason for choosing this hotel as we came up from Hong Kong on train, taxi only costs ¥11 to hotel. There's a free shuttle bus but needs 30min advanced booking so easier to take a Taxi, otherwise it's a 15min walk. Facilities wise more or less the same for a 5 stars chain hotel. Didn't eat at the restaurant or use the gym or spa but they look nice enough. Check in staff was very kind to upgrade for a deluxe room since I was travelling with my father to visit relatives in Guangzhou. The staff gave us a bigger room in case we want to invite relatives up to the room which we never asked for. My experience with 5 stars hotels in Guangzhou is that if you are a member of their loyalty programme they usually will give you a nice room. It happened with Hilton, Hilton Double Tree and Crown Plaza.

    Reviewed May 30, 2016

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded May 10, 2018
    Hilton Guangzhou Tianhe
    9.2
    Exceptional
    david from Hong Kong SAR, China
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in November 2018

    An average Hilton!”

    Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.

    Reviewed November 20, 2018

    See room deals

    8.7
    Excellent
    Eva from Australia
    Business traveler
    Stayed 5 nights in April 2012

    Worth a return stay”

    excellent service with a smile

    we stayed at executive room and enjoyed the executive lounge. the view up on 24th level was spectacular and the service was commendable. we were greeted everywhere with a smile and the staff was eager to serve and to help. it's a new hotel at tianhe which is the best location for food and for the transport system which is convenient. if you want to go to hong kong via the east station, this is the best place to stay since the station is very near. i would definitely recommend travellers to stay at this hotel, but you must not confuse it with hilton baiyun hotel which is very far away and old too. so be careful when you book !

    Reviewed May 06, 2012

    See room deals

    9.3
    Exceptional
    CHAN from Australia
    Solo traveler
    Stayed 1 night in April 2013

    Modern Luxurious Great Service”

    Location Comfort Luxurious

    Hilton was located within walking distance to the GuangZhou East Railway station which was very convenient if you just took a train from ShenZhen. Entry is grand and fitting of a five star hotel and staff were professional and friendly. Rooms were modern and luxurious. Will definitely stay here again.

    Reviewed April 24, 2013

    See room deals

    9.2
    Exceptional
    Shuangwei from Singapore
    Couple
    King Hilton Guestroom
    Stayed 1 night in September 2019

    Amazingly value for money”

    The price you are paying for a Hilton stay is simply amazing! The building is very beautiful and new. Room is very big too. It was such a pleasure to have this stay. Very close to Guangzhou East Railway which is great if you are heading to cities like Shenzhen. But not walking distance to the metro station. Nonetheless, didi and taxis are very convenient.

    Reviewed October 12, 2019

    See room deals

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Responded October 14, 2019
    Hilton Guangzhou Tianhe
    8.7
    Excellent
    Joanna from United States
    Couple
    Stayed 1 night in September 2013

    Not your typical Hilton Hotel”

    Affordable, Friendly Attentive Staff, Great Design and Location

    Our check in was very fast (less than 3 minutes). We were assigned a corner room which is typically not prefereable for Chinese Traveller, we called downstairs to complain and the manager immediately upgraded us to a bigger and better room within 5 minutes. The staffs are polite and friendly, the concierge is very attentive, he helped us arranged transportation, spent a solid 30 minutes calling every available spa nearby and eventually booked us a couple massage despite everywhere is full. The architecture is great, the building form is rather pleasing. Most public spaces are very nicely designed, lobby smells amazing like a new Vegas hotel. Rooms are huge with floor to ceiling curtainwall. The bathroom is spacious with oversize tub, rain shower and fancy Peter Thomas Roth bath products. Overall we were surprisingly satisfied, since it was only USD $110 a night. Definitely not your typical Hilton Hotel stay. It's only a 5 minute walk to the Guangzhou East Train Station, several subway stop from Taikoo Hui and the Opera House, location is definitely very convenient.

    Reviewed September 28, 2013

    See room deals

    9.7
    Exceptional
    Shuk from Hong Kong SAR, China
    Family with young children
    Stayed 2 nights in December 2012

    Contemporary hotel with excellent service”

    buffet breakfast is good & good location

    We chose this hotel was due to we've a good and memorable stay in Hilton Caledonian at Edinburgh in last July. The excellent service was kept in good quality regardless of locations. Hilton Tianhe is new and every fixture is modern furnished. The most impressive is the aroma spread through the whole hotel. Besides, the buffet breakfast is very attractive with variety of good.

    Reviewed January 06, 2013

    See room deals

    7.7
    Very good
    Chun from Hong Kong SAR, China
    Solo traveler
    Stayed 1 night in August 2012

    It's fair for a Hilton hotel”

    It's walking distance from the train station, and quite easy to jump on a cab.

    It was my first Guangzhou visit in a long time, therefore I needed to book a trusted hotel brand that was not too pricy and far from the city centre. Hilton Guangzhou at Tianhe district well suited what i needed at that time since it is walking distance from the train station from Hong Kong. The price was fair for a five stars hotel. Everything else was above par. Would visit again, but there are alot of cheap five stars hotel around the area.

    Reviewed July 13, 2013

    See room deals

    10.0
    Exceptional
    Elizabeth from United States
    Couple
    Stayed 1 night in August 2012

    Great 5 Star Hotel”

    Location to East Station and US Embassy

    Hotel is brand new. A luxurious 5 star hotel in the Tianhe district of Guangzhou. Great service. The room service has excellent American food that is authentic.

    Reviewed August 24, 2012

    See room deals

    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss