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9.0
Exceptional
5,739 reviews
5,739 reviews
"Clean room, great breakfast, nice swimming pool."
"Clean room."
"Nice place in the centre of the city and easy to move around"
"Easily accessible"
"It was a huge room with a sofa and was quite comfy."
9.0
Exceptional
Location rating score
Hilton Kota Kinabalu
Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Valet parking
Shuttle service
Front desk [24-hour]
Check-in/out [express]
Golf course [on-site]
Luggage storage
Cash withdrawal
15 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 1km |
Location rating | 9.0 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 6.3 km |
Does Hilton Kota Kinabalu have bars on-site?
Enjoy your getaway the best way possible with Hilton Kota Kinabalu's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.
Does Hilton Kota Kinabalu have a swimming pool?
While staying at Hilton Kota Kinabalu, you can delight in the None facility to get your day started the right way with a splash for a revitalizing morning or evening.
Are there ATM on-site at Hilton Kota Kinabalu?
Yes! The benefits of staying at Hilton Kota Kinabalu include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.
What is the typical travel time to the nearest airport from Hilton Kota Kinabalu?
The average travel time to get from Hilton Kota Kinabalu to the airport is 18 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.
What points of interest are close by Hilton Kota Kinabalu that are in walking range?
While remaining at Hilton Kota Kinabalu, kick start your holiday by visiting the closest attractions that are within close proximity to the property which include Weston Wetland Park, Asia City Complex, and Star City Conference & Event Centre.
What are the property's policies for children's bedding at Hilton Kota Kinabalu?
Hilton Kota Kinabalu's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Hilton Kota Kinabalu built?
Hilton Kota Kinabalu was built in 2016.
What payment options are supported at Hilton Kota Kinabalu?
Hilton Kota Kinabalu accepts up to 4, with payment card options consisting of Cash, American Express, MasterCard, and Visa.
What is the average rating that past Solo travelers' have given to Hilton Kota Kinabalu?
Verified solo travelers that have stayed at this property have given Hilton Kota Kinabalu an average rating of 9.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Hilton Kota Kinabalu?
Verified group travelers that have stayed at this property have given Hilton Kota Kinabalu an average rating of 9.0. You can check out more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What recognized natural sightseeing spots are near Hilton Kota Kinabalu?
Hilton Kota Kinabalu is situated within Central Business District, which makes it suitably close to natural sights such as Kota Kinabalu Wetland Centre, Mamutik Island, and Manukan Island.
What time is check-in and check-out at Hilton Kota Kinabalu?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.
9.6
"Clean room, great breakfast, nice swimming pool."
Swee
|
April 20, 2023
9.6
"Clean room."
NORHIDAYAH
|
March 6, 2023
10
"Nice place in the centre of the city and easy to move around"
Mohanaraj
|
April 29, 2023
Hilton Kota Kinabalu
Hilton Kota Kinabalu is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Hilton Kota Kinabalu, with its exceptional location right in the city center.
Hilton Kota Kinabalu provides a range services and amenities to help make your stay more comfortable. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hilton Kota Kinabalu. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hilton Kota Kinabalu include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hilton Kota Kinabalu. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hilton Kota Kinabalu lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.
9
Housekeeping
29 mentions
Breakfast
22 mentions
Swimming Pool
14 mentions
Food & Dining
11 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please note that The Executive Lounge will be closed temporarily until further notice.However, benefits such as evening cocktails are still available and will be served at The Breakout Lounge, 1st Floor. Please contact the property for more details.
Show reviews that mention
BEST ”
Staffs are VERY helpful, kind, and nice! The room is super clean and nice and clean bed. The breakfast is also just perfect. Higlhy recommend 침구 깨끗하고 꿉꾼한거 전혀 없고! 직원들 진짜 친절하구요! 조식이 진짜 미쳤습니다 먹을 거 짱 많아요 강력추천!!
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Hi Heejong, Thank you for your exceptionally kind review of Hilton Kota Kinabalu. We are incredibly grateful that you took the time out to leave us a 10 out of 10 reviews. Thank you for all the wonderful compliments. It means a lot to us. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager
Best decision made! ”
Top notch service, extremely accommodating. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Delicious breakfast feast, worth every penny🤍
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Hi Racheal, Thank you so much for taking the time to leave us such a lovely review. It's amazing to know that you enjoyed all aspects of your stay with us and had such a positive time throughout your stay and this feedback is the kind of impression we strive to provide to our guests from the moment they step through our doors. I do hope that you will afford us the opportunity to welcome you back in the future. Kind regards, Andrew Nisbet General Manager
Beautiful and clean hotel”
We stay in twin room with our older children. No issue to share twin bed with them. Hotel buffet breakfast is sumptuous too. Not forgetting their staffs are very friendly :). We had really pleasant stay in Hilton KK. Da jia lai is walking distance (2 mins) from the hotel.
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Best hotel to stay at when in KK!”
Booked 2 rooms and requested for a connecting room as we’re traveling as a family of 4. It definitely was home away from home for the 4 nights we were staying in Hilton. One of the best seafood restaurant in KK is located just right behind the hotel. Everything is very much easy accessible nearby. It was my sis’ bday and the hotel was nice enough to prepare a cake with room decorations when we were out, and back for a surprise. Our room came with breakfast, and we were spoilt with choices! Facilities were well maintained (gym, sauna, steam room & pool). Tq to the wonderful team at Hilton for the wonderful stay experience! Would highly recommend to stay with them if you are in KK!
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Exceptional”
We came to KK for our Mount Kinabalu hike. The room was top notch clean, very helpful staffs who did her best for early check in and breakfast was good. Location is right next to the famous seafood restaurant, and about 20-25mins walk to the filipino/handicraft/fruit market. Didnt get to explore much the facilities eg fitness center, but had some drinks at the rooftop by the pool. Overall we enjoyed our stay here very much.
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Great Hotel in the city”
Hilton never goes wrong. It's a very good hotel at international standards. The room is great, with all the amenities, and most importantly it is clean & spacious. Breakfast was plentiful, with a good selection of both local & continental dishes. Location is pretty good too, not noisy at all. Good facilities. Will definitely be back again soon.
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breakfast ! Superb!”
breakfast spread was superb and tasty! My overall stay was A+. Now I am waiting for my next staycation at this hotel for the breakfast spread 😍
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Dear Lornetha, Greetings from Hilton Kota Kinabalu Thank you for taking the time to share your feedback with us, we are delighted to know of the positive aspects around your most recent stay. Your kind words have been shared with the team and everyone is thrilled that they were able to make your stay a pleasant one. I could not agree more that the breakfast at Hilton KK is delightful. We have a large selection to please everyone! We'd be delighted to welcome you back soon. Kind regards, Andrew Nisbet General Manager
Exceptional”
Im staying 2 at this hotel. As usual nobody can denied the hospitality from hilton group hotel. My credit to guest services stephanie keep texting me on via sms and hilton honor to make sure that im comfortable and need assists just inform her she will make it happen. One of the housekeeping ladies provide me a bottle of air freshner. A good variety of choice breakfast buffet. Really recommended.
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Nice rooftop pool.”
it was our 1st stay in Hilton. as stated on the web the room is spacious. staff were helpful and food at breakfast was great. the only problem during our stay was the room assigned on the top floor is next to machinery room (not so sure ventilation or boiler) and it was noisy, luckily they managed to fix the problem but still we can hear the noise/vibration sometimes. avoid any room next to a machinery room! my kids love the rooftop pool.
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Worth my money”
we arrived earlier than 2pm , but very happy the room is ready! The room is clean and spacious. The bed is so comfy! Love the amenities, it’s from Crabtree & Evelyn. We experience sahur 1st Ramadhan at Hilton, it was great! The food is superb! They delivered to our room sharp at 4am as per requested. Surely will come again for our next stay👍🏻
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Best ”
Best service!! Called them to arrange for late check out (6pm) and they were able to accommodate my request (with half day room rate). The room is in superb condition. Super clean and comfortable. Buffet breakfast has a variety of cuisine to choose from, wish I could try them all! Would definitely be back again.
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Stay with no worries! ”
Our stay was super comfortable because of Hilton high standard of hygiene care and cleanliness which is our main concern during pandemic of Cv19. Everything here is been sanitized. Everyday breakfast is served to our room with variety choices and appetizing. Facility in room are excellent and we experience a very good night sleep. Room cleaning upon request. Staff is friendly and helpful. Easy access to parking. We are happy with our stay here and really satisfied with Hilton. Definitely will stay here again when we in KK. Thanks to Hilton management.
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Excellent service”
Stayed here for 6 days. Close to town with many shops and restaurants located adjacent the hotel. Spotlessly clean. Staff go extra miles to ensure comfort and genuinely tend your concerns immediately. Wide spread of delicious cuisine for breakfast (pastries were amazing too..) Love my days here.. will return here with no doubt..
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Best Luxurious staycation!”
Had a very good memory with my kids before i left back to Brisbane.Hilton staff always make you feel welcome all the time.Even its pricey but its worth it every each dollar that i spend for my Adam & Armand😍❤️especially Executive Lounge.Hilton KK also change my room when im not comfy in our 1st room & we got more spacious room❤️Really appreciate it!! Tq Hilton & tq Alistair😊
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Good business hotel”
Although it was only a one night business trip, the stay in this hotel was great. Room was spacious and clean, but not so bright. Bathroom amenities were sufficient. The room came with breakfast, and their breakfast spread was plentiful. Truly enjoyed my stay, and will definitely stay here again in my next trip.
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Exceptional”
We booked 2 rooms ,1 for our children. Aircon wasn’t working properly and we reported that on the way out during the day. It wasn’t working when we got back and we reported that again to which they offered to move us to another room. We like the gym with a big floor to ceiling windows looking across the main road. Swimming pool was a good size too . Close by to a few highly recommended seafood restaurants.
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Dear Philip, Thank you for taking the time to share your feedback with us, we are delighted to know of the positive aspects around your most recent stay. Apologies for the shortfall during your stay. I would deeply appreciate any additional comments or feedback you may have to share for our improvement. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager
staff very nice, polite and understanding”
thumb up to front desk (sara) and concierge (forget to ask name)
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Hi Samantha, Thank you for your exceptionally kind review of Hilton Kota Kinabalu. We are incredibly grateful that you took the time out to leave us a 10 out of 10 reviews. We appreciate all the wonderful compliments towards our hotel team members professionalism, it means a lot to us. Rest assured that will share your feedback to Sara and the rest of the hotel team who will be encouraged by your positive review. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager
A great place to stay! ”
The location is pretty convenient to go around the city, and very close to the airport as well (10-15 mins by Grab). The staff was super nice and helpful, couldn’t wish for more! Breakfast was a not purely continental so some stuff that we excepted was missing (it’s not to diminish the overall quality of the food, just pointing out our own preferences). We wanted to add cheese to the eggs during breakfast and next day it was already a fully available option. The pool was clean, except for a small part on the wall. Overall great experience!
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Relaxing weekend well spent”
So, I decided to check other hotels in our city. I saw in Agoda that Hilton has a high rating so why not, plus the rates are affordable. I think it was a good decision booking this hotel before the lockdown. Although the hotel looks empty cuz I've only seen a few friendly staff and several guests, the lobby was borderline exquisite. Stayed in the pool for tanning for an hour and it was divine cuz it was peaceful. Food tastes great, especially the pizza, don't leave without trying the Pepperoni. Location was fantastic! Was able to do a bit of a shopping and played bowling in the nearby mall and dropped by at the beach for a gorgeous sunset. Such an amazing weekend we had!
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Exceptionally World Class Hotel !”
Everything was perfect, reception, concierge, housekeeping, everyone was smiling whenever i reached out for their assistance. Room was spacious and the bathroom was so clean. Breakfast was so good, so many choices of food to choose from. Overall, this is the truly the best hotel in KK. Lastly, i would like to offer my deepest appreciation to one of your receptionist, Ms Azlinah for kindly enough to get me a higher room that i'd requested earlier. Thank you to all the staff for your kind and warmest hospitality during my stay here.
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