8.8
Excellent
/10
(3,283 reviews)See what guests said
Housekeeping47
Breakfast16
Swimming Pool13
See map
8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Mamutik Island 70 m
Night Market 710 m
Gaya Street Sunday Market 930 m
Kota Kinabalu City Mosque 1.22 km
Signal Hill Observatory Platform 1.32 km
Sabah State Museum 1.62 km
Manukan Island 8.07 km
Tunku Abdul Rahman Marine Park 8.11 km
Sapi Island 8.12 km
Poring Hot Springs 14.72 km
Nearby landmarks
Sabah State Mosque (Masjid Negeri Sabah) 70 m
Mamutik Island 70 m
Weston Wetland Park 140 m
Asia City Complex 160 m
Sabah Tourism Promotion Corporation 180 m
Golden Screen Cinemas 240 m
Star City Mall 260 m
Tourism Malaysia 340 m
Cathay Ciniplex 370 m
Daihatsu Api-api Centre 370 m
Hilton Kota Kinabalu

"Breakfast was so good, so many choices of food to choose from."

Adrian - January 10, 2020

King Guest Room Hilton Kota Kinabalu
Lobby Hilton Kota Kinabalu
Lobby Hilton Kota Kinabalu
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Hilton Kota Kinabalu

Jalan Tunku Abdul Rahman, Asia City,, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 3,283 reviews
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional reputation
Recommended by 91% of guests
Exceptional service
9.0 rating for service
Excellent facilities on premise
8.8 facilities on premise

Everything was perfect, reception, concierge, housekeeping, everyone was smiling whenever i reached out for their assistance.

Adrian | January 10, 2020

Nice relaxing hotel, it has a great hitech gym facilities which left me staying for half the day without realising it.

Lai | February 26, 2020

Thank you to all the staff for your kind and warmest hospitality during my stay here.

Adrian | January 10, 2020

The ambiance, cleanliness and the attentiveness of of the hotel is good.

Wei | November 12, 2019

Hotel located in CBD area easy access to all destinations in KK & Sabah.

Poh | November 23, 2019

This is the best hotel in KK, newly built & staff are excellent.

Lizapresilla | March 18, 2020

  • 750 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kota Kinabalu

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 3 minutes on Agoda.com
Value for money8.7
Location rating8.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.3 km

Rooms available at Hilton Kota Kinabalu

KING ONE BEDROOM SUITE
KING ONE BEDROOM SUITE
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
Presidential Suite
...
  • Room size: 244 m²/2626 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
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Twin Executive Room
Twin Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed
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King Executive Premium
King Executive Premium
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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King Executive Suite
King Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
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King Executive Room
King Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Guest Room
King Guest Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Premium
Twin Executive Premium
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 single bed
Enter dates to see prices
King Deluxe Room
King Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Premium Room
King Premium Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Kota Kinabalu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Kota Kinabalu?

For those who wish to drive their own cars, Hilton Kota Kinabalu has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hilton Kota Kinabalu?

Hilton Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Hilton Kota Kinabalu

  • 9.2
    Exceptional
    Location
    "Location is perfect & the top floor swimming pool."

    Wee | September 17, 2019

  • 8.4
    Excellent
    "Gym room is well equipped with sauna & steam bath."

    Poh | November 23, 2019

  • 10.0
    Exceptional
    Spaciousness
    "Room was spacious and the bathroom was so clean."

    Adrian | January 10, 2020

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Review score - United States
9.3/10
Cleanliness score
9.2/10
Service score
9.0/10
Room size
60 sqm.
Better than
99
%
of Kota Kinabalu properties
Better than
98
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Bigger than
95
%
of Kota Kinabalu properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.8
Excellent
3,283 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.8
Read all reviews >
What travelers say they love:
will definitely be staying there again in the future.
Lai from Brunei Darussalam
Couple
More about Hilton Kota Kinabalu

More about Hilton Kota Kinabalu

Nestled in the heart of Central Business District, Hilton Kota Kinabalu is an ideal spot from which to discover Kota Kinabalu. From here, guests can enjoy easy access to city center where restaurants and shopping malls congregate. Within a short radius, you can also explore the wildlife and climb Mount Kinabalu, the highest mountain in Malaysia.

Hilton Kota Kinabalu offers modern facilities to enrich your stay and ensure the greatest comfort. Enjoy perks like 24-hour room service, security, daily housekeeping, taxi service, wheelchair and more. Our spacious guest rooms are equipped with television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee to please guests.

For those looking for leisurely pursuits, there is a fitness center, sauna, outdoor pool, steam room to rejuvenate your body and soul. Enjoy unparalleled services and a truly prestigious address at the Hilton Kota Kinabalu.

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Most talked about facilities

Housekeeping
29 mentions
Breakfast
22 mentions
Swimming Pool
14 mentions
Food & Dining
11 mentions

What they offer

8.4
Excellent
Staff 
"Staff are well-trained and will be coming back again."

Cheng | April 24, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal

Restaurants on site

Urban Kitchen
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte
Rooftop Poolside Bar & Grill
Cuisine:International, Local, Seafood
Menu:Buffet
Zest Cafe
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hilton Kota Kinabalu from real guests

Overall rating
8.8
Excellent
From 3283 reviews
9.2Cleanliness
9.2Room comfort and quality
9.0Service
Agoda Reviews (1825)Booking.com Reviews (1458)
Rating via Agoda8.8
/
10
Cleanliness9.2
Facilities8.8
Location8.8
Service9.0
Value for money8.7
High score for Kota Kinabalu
Rating
9+ Exceptional (460)
8-9 Excellent (127)
7-8 Very Good (121)
6-7 Good (18)
<6 Below Expectation (51)
Time of the year
Mar - May (182)
Jun - Aug (256)
Sep - Nov (169)
Dec - Feb (170)
Don't miss out!Users are booking a place in Kota Kinabalu every 3 minutes on Agoda.com
All guests (1825)
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Show reviews that mention 

Showing 777 verified guest comments
12345
10.0
Exceptional
DAVID from Australia
Business traveler
King Guest Room
Stayed 3 nights in May 2017

Very nice clean hotel with great room size”

I was speaking at a conference in Kota Kinabalu, and stayed at the Hilton Kota Kinabalu while I was there. The hotel was great in all respects. The food was awesome, the room size was very good, the location was excellent and the reception staff were pleasant. I'd definitely stay at the Hilton Kota Kinabalu again.

Reviewed October 09, 2017
8.4
Excellent
Nas from Malaysia
Family with teens
King Deluxe Room
Stayed 1 night in August 2019

Very Satisfied!”

Our room located same level and near the public swimming pool, hence, we experience loud noises coming from outside our room. It would be nice to have nice and quite stay next time. Otherwise the breakfast is excellent. The staff is courteous and friendly. Good tv choices programs, fresh towels and linens and 5 stars for cleanliness! Going to make Hilton one of our choices to stay in Kota Kinabalu next time.

Reviewed August 16, 2019
10.0
Exceptional
rudy from United Kingdom
Solo traveler
King Guest Room
Stayed 6 nights in November 2017

First class hotel with first class service ”

Clearly THE best hotel in Kota Kinabalu All staff are exceptional and courteous Rooms are of very high standard Well done Hilton, definitely five stars

Reviewed November 15, 2017
9.6
Exceptional
Thaniya from Thailand
Business traveler
King Accessible Room
Stayed 1 night in July 2017

Newly Hotel, Clean, Good Gym, Swimming Pool Design not so nice.”

Very new hotel near to the old shopping mall, the building external does not look nice but drop off area quite grand and the lobby interior still keep hilton standard. Many restuarants in walking distance but during hot day is a bit too far too walk. Gym 24 hours + good and new equipment with steam room and sauna. Swimming pool on the roof top but the design a bit disappointed squre pool, no trees, no view seem like the design team forget to pay attention to design this area. The roof top restuarant quite ok but a bit pricey. The room is big and clean with the king size bed for people who love big bed, pillow is soft type not the firm type. I like the rain shower and the fact that toilet and shower separated. For people who love soak in the water, there is no bath tub provide. The good thing of this new hotel, there is the usb charge 1 point each side of the bed side table and the room lighting control by touch switch.

Reviewed July 30, 2017
10.0
Exceptional
Hana from Singapore
Solo traveler
King Guest Room
Stayed 1 night in April 2018

Hilton is the best choice, no regrets!”

Totally love the top notch service provided by staffs like Nazlina Syed who not only escorted me up to my room but also brought me a bucket of ice to reduce the pain of swollen ankle due to Mount K climb. The facilities in the hotel room were really the most modern I've seen with their 48 inch interactive tv :) Not to mention friendly staffs like Michael who shared with me about Hilton providing tour arrangements for guests! Thank you for the great hospitality!

Reviewed April 30, 2018
10.0
Exceptional
YEONJI from South Korea
Solo traveler
Twin Guest Room
Stayed 2 nights in February 2018

Wonderful experience in Hilton KK”

It was the first time to stay in Hilton, and I am absolutely obsessed with it. Facilities and Interiors are fantastic, room was very clean and elegance. Above all, staffs were really welcoming and helpful. I felt so thankful to them. I will go to Hilton whenever I book a hotel.

Reviewed March 03, 2018
10.0
Exceptional
Salmi from Malaysia
Family with teens
King Deluxe Room
Stayed 1 night in November 2018

Thumbs up for Hilton 👍”

When we arrived around 4 pm at the hotel , our room was’st ready & had to wait another 40 minutes .So tiredly we sat on the sofa provided & waited with me trying to explain to the chlidren the unavailability of our room . However the wait was rewarded by Hilton by upgrading our room to a suite with acess to the private lounge!!! We had an enjoyable stay & the dining in menu was superb

Reviewed December 01, 2018
10.0
Exceptional
DONG from South Korea
Couple
King Guest Room
Stayed 4 nights in May 2019

Hilton Kotakinabalu Hotel highly recommended”

I stayed in Hilton from May 12 to 16. Officials were so friendly and the facilities were clean. The breakfast was normal, but it was palatable. The location was about halfway between the Imago Mall and the Gesselton Point, making it easy to go anywhere in Kotakinabalu. Next time I visit Kotakinabalu, I will definitely find it again. Thank you, Hilton.

Reviewed May 17, 2019
9.2
Exceptional
Kim from Australia
Couple
King Accessible Room
Stayed 4 nights in May 2018

Consistent. ”

Everything that you would expect from a Hilton. The staff were extremely helpful, the rooms were clean and spacious, and the facilities were good. There was an excellent breakfast buffet with every taste catered for and a nice rooftop pool.The position is good and only a short walk from all the Waterfront area and various shopping centers. It was lacking in a bit of 'personality' but to be fair couldn't really fault the place.

Reviewed July 17, 2018
10.0
Exceptional
Cindy from Malaysia
Couple
King Guest Room
Stayed 1 night in July 2019

Thumbs up!”

A very great stay at Hilton kk. Staffs are very helpful and great customer service. Thumbs up to Mr Feizal, shift leader who gave us a great anniversary stay at the hotel. Great decorations and free anniversary cake for us. Location is great, famous seafood restaurant is just behind the hotel. Overall is a 5 stars service and hotel to stay in. Keep it up!

Reviewed July 09, 2019
9.6
Exceptional
Kien from Malaysia
Business traveler
Twin Guest Room
Stayed 2 nights in November 2017

Great Service and Great Location”

I have been doing a lot of business travelling lately. Sometime I fly in at odd hours and hence pain free check-in is extremely important to me. KK Hilton did exactly that. I am coming back for another stay tomorrow night.

Reviewed November 25, 2017
7.6
Very good
Anne from Brunei Darussalam
Business traveler
King Guest Room
Stayed 1 night in July 2018

Adequate hotel - staff service left a little to be desired”

City centre hotel. Bedroom was excellent and well appointed but the smart TV was challenging, however, the man who came to assist me also couldn't work it and had to telephone a colleague for instructions and help! When I ordered room service ( a delicious pizza), it arrived in a takeaway box with no plate, cutlery or napkins. Bedroom facilities good. Fantastic bed and fast Wifi. Breakfast was delicious and varied however, when I asked for a Cappuccino, I was advised this would be an extra charge. I recently spent a few nights in Hilton Kuching (half the price of Hilton KK) and no such issues. It seemed rather petty and I was surprised that cappuccino's are not standard offer as part of the breakfast. I travel a lot and I found it unusual to not be included in the breakfast. Staff - were grumpy and unpleasant re cappuccino and also when I contacted room service re the to ( I was asked if I'd switched it on as though I was an idiot!).

Reviewed July 15, 2018
9.6
Exceptional
harmoko from Indonesia
Business traveler
King Guest Room
Stayed 3 nights in April 2017

Super Stay With Hilton”

as a tourist i am looking for best location, cleanliness, comfort and of cuase value for money. i drive around the city to check others hotel, i don't think any other hotel can match up Hilton. Superbbb

Reviewed April 22, 2017
9.6
Exceptional
Nazrul from Malaysia
Solo traveler
King Deluxe Room
Stayed 1 night in June 2019

Best hotel in Kota Kinabalu”

I got great deals from agoda with cheap price. Facilities are super awesome. The pool was amazing. You can enjoy free flow lemonade at the pool. The room, really comfy and nice. There are few cookies jar that complimented, sure free for you. 9.5/10. And i will repeat to come here Btw, there is too many tourist in here and quite noisy at the lobby

Reviewed July 01, 2019
8.4
Excellent
Tze from Singapore
Couple
King Executive Premium
Stayed 2 nights in May 2017

Nice new hotel”

Hilton KK is a really nice new hotel. Rooms are of a decent size, and furnishing is good. Our major disappointment was from the slow service. We had an issue with checking-in and the front office staff were very slow to help rectify the problem. In the end, we wasted 2 hours just waiting to get our room.

Reviewed May 28, 2017
10.0
Exceptional
wonjoo from South Korea
Solo traveler
King Guest Room
Stayed 3 nights in November 2018

very nice ”

I was so relaxed while I stayed at your hotel. And the hotel staff always welcomed me brightly. If I will visit agin Kotakinabalu, I will chose Hilton again:)

Reviewed December 01, 2018
8.4
Excellent
Jaeik from South Korea
Solo traveler
King Accessible Room
Stayed 1 night in July 2017

Nothing special, but kind”

The Hilton KK was not so good than expected. Location is the best, but nothing more. Staff is very kind and feel treated. Breakfast is also nice. Many Chinese and Korean. If price keep same(about USD100-120) in the future, i can go there again.

Reviewed August 01, 2017
10.0
Exceptional
Seula from South Korea
Couple
King Guest Room
Stayed 1 night in July 2017

I spent wonderful vacation at Hilton.”

The hotel was clean and very comfortable. especially the beddings were very nice. So I couldn't get out of bed. soft and cozy. It was amazing holiday at Hilton.

Reviewed August 05, 2017
7.6
Very good
Margaret from Malaysia
Business traveler
King Guest Room
Stayed 2 nights in August 2019

Comfortable bed and good amenities”

Nice location, the welcome seafood is just behind the hotel which is within 3 mins walking distance. The amenities is good only the air cond temperature seems like no adjustable even i adjust to 27 Celsius still as cold as 17 Celsius. The water pressure of rain shower also seems like not strong enough need to wait awhile for the water to become hot. Other than that the toiletries provided is very good crabtree & evelyn products. The environment of the hotel is matching 5 star standard. The staffs also very polite and helpful. The breakfast still less of varieties compared to KL hilton. However, they do have fresh fruit juice provided which is my favourite. This hotel is situated at city centre , so if you want to go Imago and Suria by taking grab is less than RM10. Another one to comment is the room overall is clean but i did discover the on the edge of sink. So, that need to do thorugh cleaning but i am using Japanese room cleanliness as benchmark.

Reviewed August 12, 2019
9.2
Exceptional
Marcos from Malaysia
Business traveler
King Deluxe Room
Stayed 4 nights in November 2017

overall was excellent”

except one thing, the swimming pool. you are not allowed to swim after 7p.m.I dont see any solid reason why customers arent allowed to swim after 7p.m. the timing is not reasonable,maybe until midnight then still acceptable to me. still too early to forbid people from swimming by 7p.m. some customers are free after busy day during day time,so they might be free in the evening after 7pm.If its due to safety concern, then assign a lifeguard or more lighting as measure control,make people worth to pay for 5 star hotel,with all those previlage. No offend,however its just my opinion. thanks

Reviewed November 17, 2017
12345
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  • Excellent location
  • Mamutik Island
  • South Bus Terminal is within 0.71 km
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