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8 travelers have booked today.
Hilton Kuching, operated by Hilton, invites two travelers to experience the vibrant heart of Kuching City Center. Revel in rich heritage sites, vibrant markets, and scenic views of the Sarawak River. Take a relaxing dip in the stunning pool or unwind in the luxurious sauna. Rooms feature complimentary wireless internet, air conditioning, and a private balcony or terrace offering enchanting city or serene river views. Located just 358 meters from the iconic Cat Monument and a short stroll to Kuching Esplanade, this prime location provides easy access to the waterfront and shopping malls. Enjoy the stunning river view and expansive pool for the ultimate relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Kuching
Check-in [24-hour]
Airport transfer
Great Breakfast
Internet access
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Sauna
8 travelers have booked today.
Based on 4,270 verified reviews
9.2
8.8
8.7
8.4
8.4
8.3
Location rating score
Value for money | 8.4 |
Distance to city center | 0 km |
Location rating | 9.2 |
Nearest airport | Kuching International Airport (KCH) |
Distance to airport | 7.9 km |
What type of restaurant cuisines are available at Hilton Kuching?
Hilton Kuching has a diverse selection of restaurant and food options for you to choose from while spending your time at this property, which include Western cuisine, Asian cuisine, Chinese cuisine, Vegetarian restaurant, Buffet in restaurant, and International cuisine.
Does Hilton Kuching offer laundry services?
Yes! Hilton Kuching features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
What public parks are within range of Hilton Kuching?
While lodging at Hilton Kuching, cherish your early morning or evening walk at nearby park which include Padang Merdeka Park, Taman Budaya, and Taman Muzium.
In which languages can Hilton Kuching's personnel communicate?
Hilton Kuching can communicate in 3 languages and supports well-known languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment cards are accepted at Hilton Kuching?
Hilton Kuching accepts up to 5, with payment card options including American Express, Visa, and MasterCard.
What is the typical rating that verified Solo travelers' have given to Hilton Kuching?
Verified solo travelers that have stayed at this property have given Hilton Kuching an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Hilton Kuching?
Past local visitors that have stayed at this property have given Hilton Kuching an average rating of 9.4. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.
What well-known natural sightseeing destinations are near Hilton Kuching?
Hilton Kuching is located within Kuching City Center, which makes it conveniently close to natural points of interest including Matang Wildlife Centre.
Is breakfast offered at Hilton Kuching?
Wake up to an excellent buffet and a la carte breakfast at Hilton Kuching. Travelers can enjoy breakfast offered with an additional charge of 40 MYR for children and 80 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
Experience Luxury and Convenience at Hilton Kuching
Nestled in the heart of Kuching, Malaysia, Hilton Kuching offers a remarkable 5-star experience for both business and leisure travelers. With its prime location, this hotel provides easy access to the city's main attractions and is just a short 20-minute drive from the airport. Boasting a total of 315 well-appointed rooms, Hilton Kuching ensures a comfortable and memorable stay for all guests.
Built in 1988 and last renovated in 2011, Hilton Kuching combines modern elegance with traditional charm. The hotel's spacious and tastefully designed rooms offer a tranquil retreat from the bustling city. Each room is equipped with modern amenities and features stunning views of the city or the Sarawak River, creating a serene ambiance that will make you feel right at home.
Check-in at Hilton Kuching begins at 3:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and attentive staff will ensure a smooth check-in process, making sure all your needs are met. When it's time to bid farewell, check-out is until 12:00 PM, giving you the flexibility to enjoy a leisurely morning before your departure.
At Hilton Kuching, families with children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 17 to stay free of charge, making it an ideal choice for a family vacation. The hotel also offers various amenities and services tailored to cater to the needs of young guests, ensuring a delightful stay for the whole family.
Immerse yourself in luxury and convenience at Hilton Kuching. With its unbeatable location, comfortable rooms, and excellent service, this hotel is the perfect choice for an unforgettable stay in Kuching, Malaysia. Whether you're exploring the city's vibrant attractions or simply relaxing by the pool, Hilton Kuching promises a truly memorable experience.
Unwind and Indulge at Hilton Kuching's Exciting Entertainment Facilities
At Hilton Kuching, we believe that a truly memorable stay involves not just comfortable accommodations, but also a range of exciting entertainment facilities. Step into our hotel and discover a world of relaxation and indulgence at your fingertips.
For those looking to shop till they drop, our hotel offers a variety of shops where you can find everything from souvenirs to luxury items. After a long day of exploring the city, head to our stylish bar and enjoy a refreshing cocktail or a glass of wine while taking in the panoramic views of Kuching. If you're in the mood for some late-night fun, our on-site nightclub is the perfect place to dance the night away.
Pamper yourself with a visit to our salon, where our skilled stylists will help you achieve the perfect look. For a truly rejuvenating experience, unwind in our steamroom or indulge in a relaxing spa treatment. Our hotel also features a beautiful garden, perfect for a leisurely stroll or a moment of tranquility. If you prefer to socialize, our shared lounge/TV area is the ideal spot to catch up with friends or meet fellow travelers. And don't forget to stop by our gift/souvenir shop to pick up a memento of your stay.
At Hilton Kuching, we understand the importance of providing top-notch entertainment facilities to enhance your stay. Whether you're looking to relax, have fun, or explore the local culture, our hotel has something for everyone. Come and experience the ultimate in comfort and entertainment at Hilton Kuching.
Stay Active and Energized at Hilton Kuching's Impressive Sports Facilities
At Hilton Kuching, we understand the importance of maintaining an active lifestyle even while traveling. That's why we offer an array of top-notch sports facilities to keep you energized and engaged throughout your stay.
Dive into relaxation and refreshment at our inviting poolside bar. Take a refreshing dip in our sparkling swimming pool, surrounded by lush greenery and stunning city views. After a few laps, swim up to the poolside bar and indulge in a refreshing cocktail or a light snack while basking in the warm tropical breeze.
For those who prefer a more intense workout, our hotel boasts not one, but two fitness centers. Our free fitness center is equipped with state-of-the-art cardio and strength training equipment, ensuring that you can maintain your fitness routine with ease. And for the night owls or early birds, our 24-hour fitness center allows you to exercise whenever it suits you best.
Whether you're looking to relax by the pool or break a sweat at the gym, Hilton Kuching's sports facilities have got you covered. Stay active and invigorated during your stay with us, and experience the perfect blend of leisure and wellness.
Unparalleled Convenience at Hilton Kuching
At Hilton Kuching, convenience is at the forefront of your stay. With a range of exceptional facilities and services, your every need is catered to with utmost care and efficiency. Enjoy the convenience of 24-hour room service, ensuring that you can indulge in delectable meals and snacks at any time of the day or night. Our laundry service takes the hassle out of keeping your clothes fresh and clean, allowing you to focus on enjoying your stay.
For added convenience, Hilton Kuching offers a range of services such as safety deposit boxes, concierge assistance, and express check-in/check-out. Our dedicated staff is always ready to assist you with any requests or inquiries, ensuring a seamless and stress-free experience. Additionally, the hotel features a designated smoking area for guests who prefer to smoke.
Guests with executive lounge access can enjoy exclusive privileges and amenities, including complimentary breakfast and evening cocktails. The convenience store on-site provides a wide range of essentials, snacks, and beverages, making it easy for you to grab whatever you need without having to leave the hotel. With daily housekeeping, luggage storage, and dry cleaning services available, Hilton Kuching truly goes above and beyond to provide unparalleled convenience for its guests.
Convenient Transport Facilities at Hilton Kuching
At Hilton Kuching, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of transport facilities to cater to your needs. Whether you're arriving by air or exploring the city, we've got you covered. Our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel, allowing you to start your vacation stress-free.
For those looking to explore the vibrant city of Kuching, our tour desk can assist you in planning exciting excursions to popular attractions. Whether you're interested in wildlife encounters or cultural experiences, our knowledgeable staff will help curate the perfect itinerary for you.
If you're traveling with your own vehicle, rest assured that parking is a breeze at Hilton Kuching. We offer both valet parking and a car park onsite, ensuring convenience and peace of mind. For guests who prefer to hire a car, our car hire service is available, allowing you to explore the city at your own pace.
Additionally, our taxi service provides a convenient option for getting around Kuching, while our ticket service makes it easy to book tickets for local events and attractions. With our comprehensive range of transport facilities, your stay at Hilton Kuching will be both comfortable and convenient.
Luxurious Room Facilities at Hilton Kuching
Indulge in a world of comfort and convenience with the luxurious room facilities offered at Hilton Kuching. From the moment you step into your room, you will be greeted by the refreshing air conditioning that ensures a pleasant temperature throughout your stay. Wrap yourself in the soft bathrobes provided, adding an extra touch of luxury to your experience.
Stay up-to-date with the latest news and happenings with the complimentary daily newspaper delivered to your room. For entertainment options, choose from a wide selection of in-house movies available on the television. Get ready for a night out with the help of the hair dryer provided, ensuring your hair looks perfect for any occasion.
Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Relax and unwind as you enjoy your favorite shows on the satellite/cable TV. Keep your snacks and drinks chilled with the refrigerator available in your room.
At Hilton Kuching, every detail has been carefully considered to provide you with a comfortable and enjoyable stay. Experience the epitome of luxury with these exceptional room facilities.
Indulge in a Gastronomic Delight at Hilton Kuching
At Hilton Kuching, dining is an experience to savor. With a range of dining facilities available, guests are spoilt for choice when it comes to satisfying their culinary cravings. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where a wide selection of local and international dishes await. Whether you prefer traditional Malaysian delicacies or Western classics, there is something to please every palate.
For a quick bite or a casual rendezvous, head to the hotel's coffee shop, where you can enjoy a variety of snacks, pastries, and aromatic coffee. The coffee shop provides a cozy ambiance and is the perfect spot to relax and unwind.
If you're in the mood for a more upscale dining experience, indulge in a gastronomic journey at the hotel's halal restaurant. Renowned for its exquisite cuisine, the restaurant offers a diverse menu featuring authentic Malaysian flavors and international favorites. With its elegant decor and attentive service, it is an ideal setting for a romantic dinner or a special celebration.
No matter your dining preference, Hilton Kuching ensures that every meal is a memorable one. With 24-hour room service and daily housekeeping, guests can enjoy the convenience of dining in the comfort of their own room, without compromising on taste or quality. So come and tantalize your taste buds at Hilton Kuching, where culinary delights await at every turn.
Discover Luxurious and Spacious Rooms at Hilton Kuching
Experience the ultimate in comfort and elegance at Hilton Kuching with a wide range of lavish room options. From the opulent Governor Suite, measuring a generous 169 square meters and featuring a plush King Bed, to the stylish and contemporary King Deluxe Cityview and King Deluxe Riverview rooms, Hilton Kuching offers a variety of choices to suit every traveler's needs. For those seeking a touch of sophistication and exclusivity, the King Executive Room provides a spacious retreat measuring 33 square meters, complete with a comfortable King Bed.
When booking these exceptional rooms on Agoda, you can rest assured that you are getting the best prices available. Agoda guarantees the lowest rates, ensuring that you receive unbeatable value for your stay at Hilton Kuching. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make hassle-free bookings. Enjoy a seamless and convenient experience, allowing you to focus on the excitement and adventure that awaits you in Kuching, Malaysia.
Discover the Vibrant Heart of Kuching City Center
Nestled in the heart of Kuching, Malaysia, Hilton Kuching offers a prime location in the bustling city center. Step outside the hotel's doors and immerse yourself in the vibrant energy of this charming city. With a rich cultural heritage, Kuching City Center is a melting pot of history, modernity, and natural beauty.
Explore the nearby attractions and landmarks that are just a stone's throw away from Hilton Kuching. Take a leisurely stroll along the picturesque Kuching Waterfront, where you can admire the stunning views of the Sarawak River and witness the iconic orangutan statues that symbolize the city's connection to nature. Indulge in a shopping spree at the nearby malls, such as The Spring Shopping Mall and Plaza Merdeka, where you can find an array of local and international brands.
For those seeking a taste of Kuching's cultural heritage, the Sarawak Museum is a must-visit. Located within walking distance from the hotel, this museum showcases an extensive collection of artifacts, traditional costumes, and historical exhibits that offer a glimpse into the city's past. Don't miss the opportunity to explore the colorful markets and sample local delicacies at the bustling Top Spot Seafood Centre, where you can savor fresh seafood dishes while enjoying panoramic views of the city skyline.
Whether you're a history enthusiast, nature lover, or foodie, Kuching City Center has something to offer for everyone. Experience the charm and excitement of this vibrant city from the comfort of Hilton Kuching, where you'll enjoy world-class amenities, impeccable service, and easy access to all that Kuching has to offer.
Convenient Transportation Options from Nearby Airports to Hilton Kuching
When it comes to traveling from the airport to Hilton Kuching, guests can enjoy a hassle-free journey with several transportation options available.
For those arriving at Kuching International Airport, the most convenient and time-saving mode of transport is a taxi. Taxis are readily available outside the airport terminal and provide a direct route to Hilton Kuching. The journey takes approximately 20 minutes, depending on traffic conditions, and offers a comfortable and convenient way to reach the hotel. Alternatively, guests can also pre-arrange a private airport transfer for a seamless and personalized experience.
Another option for travelers is to utilize the Grab ride-hailing service, which is widely used in Malaysia. Simply download the Grab app on your smartphone, and you can easily book a ride from the airport to Hilton Kuching. This option offers flexibility and convenience, allowing guests to track their driver and estimate the fare in advance.
Located in the heart of Kuching City Center, Hilton Kuching is easily accessible from the airport, ensuring a smooth start to your stay. With various transportation options available, guests can choose the most suitable mode of transport based on their preferences and needs.
Discover the Rich Heritage of Kuching at Hilton Kuching
Nestled in the heart of Kuching, Malaysia, Hilton Kuching offers a prime location surrounded by a myriad of cultural landmarks and attractions. Immerse yourself in the rich heritage of the city as you explore the nearby Kuching Esplanade, Sarawak Museum, Chinese Museum, Cat Monument, and The Old Courthouse.
Take a leisurely stroll along the scenic Kuching Esplanade, a picturesque waterfront promenade that offers stunning views of the Sarawak River. Admire the majestic Cat Monument, a symbol of Kuching's status as the 'City of Cats,' and learn about the city's feline history at the nearby Cat Museum.
History buffs will be delighted to visit the Sarawak Museum and the Chinese Museum, both located within close proximity to the hotel. The Sarawak Museum houses an impressive collection of artifacts and exhibits that showcase the diverse cultural heritage of Sarawak, while the Chinese Museum offers a fascinating insight into the history and traditions of the Chinese community in Kuching.
For those interested in architecture and history, The Old Courthouse is a must-visit. This iconic building, with its colonial-style architecture, has been beautifully restored and now serves as a cultural center. Explore the vibrant Carpenter Street, lined with traditional shophouses selling local handicrafts, antiques, and delicious street food.
To delve deeper into Kuching's cultural tapestry, visit Tua Pek Kong, a Chinese temple dedicated to the deity of prosperity and good fortune. Discover the city's textile heritage at the Textile Museum, which showcases a remarkable collection of traditional fabrics and costumes. Don't miss the vibrant Orang Utan Murals, depicting the endangered orangutans, a reminder of the importance of wildlife conservation in Borneo.
With its central location and proximity to these captivating landmarks and attractions, Hilton Kuching is the perfect base for exploring the vibrant heritage of Kuching, Malaysia.
A Culinary Adventure Awaits
When it comes to dining options, Hilton Kuching is surrounded by a plethora of restaurants that will satisfy every palate. Just a short stroll away, you'll find Topspot Food Court, a local favorite known for its fresh seafood and vibrant atmosphere. For those craving authentic Malaysian cuisine, Ceylonese Restaurant Sdn Bhd offers a delightful array of traditional dishes bursting with flavors. If you're in the mood for a unique culinary experience, head over to Rumah Asap Tabuan Dayak, where you can savor the rich and smoky flavors of Dayak cuisine. Lepau Restaurant is another must-visit, serving up a fusion of local and international dishes in a charming setting. For a delightful BBQ steamboat experience, Annuar BBQ Steamboat is the place to go. Sharing Downtown is perfect for those who love to share plates and try a variety of dishes. Chong Choon Cafe is a local institution known for its delicious kolo mee and Sarawak laksa. RJ Cafe @ Padungan offers a cozy ambiance and a range of Western and Asian delights. If you're looking for a unique dining experience, The Junk is a themed restaurant housed in a refurbished Chinese junk boat, serving up mouthwatering seafood dishes. And last but not least, don't miss out on the famous KING LAKSA SARAWAK (ICOM SQUARE), where you can indulge in the iconic Sarawak laksa. With such a diverse range of dining options just steps away, Hilton Kuching is the perfect base for food enthusiasts to embark on a culinary adventure.
Shop 'til You Drop at Hilton Kuching's Surrounding Shopping Landmarks
Located in the heart of Kuching, Hilton Kuching offers easy access to a multitude of shopping landmarks. Just a short stroll away, guests can explore the vibrant Plaza Merdeka, a modern shopping mall that houses a wide range of local and international brands. For those seeking unique souvenirs and traditional handicrafts, Unika Borneo Art & Artifacts and Unika Sarawak are must-visit destinations. Book lovers will delight in browsing the extensive collection at Popular Book Co, while art enthusiasts can immerse themselves in the captivating exhibitions at ARTrageously Ramsey Ong. Additionally, Sarawak Plaza is another popular shopping destination, offering a variety of retail outlets and dining options. With City Laundry conveniently located nearby, guests can ensure their shopping finds are kept fresh and clean throughout their stay. Whether you're in search of fashion, art, or local treasures, Hilton Kuching's surrounding shopping landmarks have something for everyone.
Experience Luxury at an Affordable Price: Hilton Kuching's Average Room Price
Indulge in the opulence of Hilton Kuching without breaking the bank. With an average room price of just $120, this prestigious hotel offers a remarkable blend of luxury, comfort, and value. Compared to the average price of a hotel room in Kuching, which stands at $45, Hilton Kuching presents an exceptional opportunity to experience world-class hospitality at an affordable price.
At Hilton Kuching, every dollar spent is worth its weight in gold. From the moment you step into the elegant lobby, you'll be captivated by the sophisticated ambiance and impeccable service. Each well-appointed room is a sanctuary of tranquility, featuring modern amenities and plush furnishings that ensure a restful stay. Whether you're traveling for business or leisure, Hilton Kuching offers an extraordinary experience that surpasses expectations, all at an average price that won't strain your budget. Book your stay at Hilton Kuching today and discover the epitome of luxury without compromise.
Excellent Service and Comfortable Rooms
Guests at Hilton Kuching have consistently praised the hotel for its excellent service and comfortable rooms. The friendly and helpful staff go above and beyond to ensure a pleasant stay, making guests feel welcomed and valued. The rooms are clean, comfortable, and well-maintained, providing a cozy and relaxing environment. The hotel's facilities are also highly regarded, with guests appreciating the great Wi-Fi connection and the stunning views from their rooms. Additionally, the hotel's location is ideal, offering easy access to popular attractions in Kuching. Whether you're traveling for business or leisure, Hilton Kuching guarantees a memorable and enjoyable experience.
Experience Exceptional Service and Prime Location at Hilton Kuching
Discover the epitome of luxury and hospitality at Hilton Kuching, where guests are treated to an unforgettable stay from start to finish. With an impressive overall rating of 8.6, this hotel has consistently exceeded the expectations of its guests, making it a top choice for travelers visiting Kuching, Malaysia.
One of the standout features of Hilton Kuching is its exceptional staff performance, which has garnered a remarkable rating of 8.7. From the moment you step foot into the hotel, you'll be greeted by warm smiles and a team of dedicated professionals who are committed to ensuring your comfort and satisfaction throughout your stay. Whether you need assistance with arranging transportation, recommendations for local attractions, or any other request, the staff at Hilton Kuching will go above and beyond to cater to your needs.
Another highlight of this hotel is its prime location, earning an impressive rating of 9.1. Situated in the heart of Kuching, Hilton Kuching offers easy access to the city's most popular attractions, vibrant shopping districts, and delectable dining options. Whether you're exploring the historic sites along the Sarawak River, indulging in local delicacies at the nearby food stalls, or embarking on a shopping spree at the nearby malls, everything you desire is just a stone's throw away.
Excellent8.4
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Room rates are subject to an additional Tourism Tax of MYR10 per room per night. Malaysian citizens and permanent residents holding MyPR cards are exempted from the Tourism Tax.
Premium Transfer Service Kuching International Airport - One-Way: RM150 Sama Jaya Industrial Park - One-Way: RM12 per person Other Transfers - For transfers to shopping malls and nearby attractions, prices will be charged per kilometer. Our transportation service includes bottled water and chilled towels and is available for airport pick-ups and city drop-offs. The service is subject to availability and is upon request, with a minimum 24 hours of advance booking required. Bookings can be made upon room reservations or through the front desk.
Provided by verified guests of
Excellent
Review summary
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Guests love the location for its convenience to nearby dining, waterfront, and shopping malls. The breakfast buffet served with a stunning river view is also outstanding. Additionally, many happy reviews mention the staff who are both helpful and friendly.
Some rooms have worn-out carpets and furniture, but the hotel is still considered of good value. The ongoing renovation causes some noise disturbances, but it is a small issue compared to the hotel's age. Access to the pool and gym is limited due to the renovation.
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1. Great location, situation near where all the good food in Chinatown and Waterfront 2. Very helpful staff. Thank you Brodie, Steve, Ivan and all staff who helped us to arrange for transportation to SCV 3. Clean hotel rooms Will highly recommend Hilton to my family and friends visiting Kuching.
This was our second stay in Hilton Kuching. Really worth the money spent here. The room is super spacious, very clean and the mattress and pillows are so comfortable. The complimentary WIFI was great. Breakfast - super great. We lov the place. It’s a home away from home.
The hotel's location was perfect for exploring the city. The staff were friendly and accommodating throughout my stay. The facilities were top-notch, especially the amenities provided in the room. Although the cleanliness could have been better, it did not detract from my overall experience. The value for money was decent and I would recommend this property to others looking for a comfortable stay in the heart of the city.
Location was convenient, hotel staff was friendly, breakfast buffet spread has variety and there are also fresh fruit juices available but the teh tarik is abit too sweet. Room wise, it was clean however shower area's drainage was a bit clogged so the water takes awhile to clear out. Gym equipment look very new but we didn't have the chance to use it. Overall it was a pleasant stay and we had an enjoyable stay here.
Airport transfer
Located in heart of Kuching
Sauna
Air conditioning
“Shamefully bad”
It is unquestionably the worst Hotel by value I have ever stayed in. Whoever decides on the management strategy appears to have a cheap approach that is not commensurate with this brand. I consider this an exceptionally poorly organised hotel. Despite the lovely staff, I resent having paid so much to stay here. I feel almost cheated, and thus, I cannot rate it better than I have. It is an unforgivable mindset to run a hotel in this way. You don’t deserve the lovely staff you have and certainly none of your guests. There are many more issues to list than I have written, but I set out a snapshot of ones that come to mind as I type this after my stay: 1) The area outside the lobby was so congested with queues of cars that I had to walk amongst vehicles and vans with my luggage. The reason: The hotel has cordoned off multiple empty car parking spaces outside at 20 RM so there was no room to drop off. It seems like a cheapskate mindset, not appropriate for a luxury hotel. There was no concierge to be seen. This felt like arriving at a busy and unwelcoming airport. 2) I paid 780 MYR per night for a King deluxe room. I was requested to leave a 200 MYR deposit despite finding no consumables in the room. 3) My room had a bath, but no bath foam, soap, shampoo, or toiletries within reach of the tub. No water gun is by the toilet, but a cheap seat with installed micro water spray that is so low-grade it’s excruciating. I have used many, and none were like this. There are no weighing scales, hand soap, or body cream. Large plastic dispensers are locked to the wall in the shower. The wardrobe has no light, so you can’t see how to use the safe, no umbrella in the closet or room. 4) There is no coffee machine, just a kettle, two small water bottles, a warm, empty fridge, instant coffee, tea, and white sugar. Not enough water to make tea and have a glass of water. The staff did provide more when asked, but you shouldn’t need to ask. 5) Terrible cheap furniture, sofas and chairs. It was the most uncomfortable I have ever encountered. Even Ikea wouldn’t peddle it, let alone a decent furniture maker. It may look ok but the quality is exceptionally low. 6) The bed is uncomfortable, has poor quality sheets and bedding, terrible lighting with no central controls, no night lights, curtains that don’t close properly, and plastic vinyl artwork that’s not even straight in some rooms. It’s not art; it’s plastic printed sheets on a wooden frame. 7) It is far too cumbersome to connect to the internet from the room. I was asked for a range of personal details and to accept T&Cs. I must provide my home address, e-mail, and other information to connect to the Internet in the Hilton?! It's more like an airport in Russia to get free wifi. I had to get help multiple times to get through it. I don’t want my data harvested and sold or be at risk of it. 8) External landscaping front and back with virtually no trees or native-planted gardens. Mostly grass and concrete and occasional sad, non-native trees. We are in Borneo, a tropical climate once home to a delicate rainforest. Don’t put signs up in your rooms about conserving the environment if you can’t even afford a few native trees and landscaping or manage a garden in an allegedly 5-star hotel. It looks like you don’t care, but expect everyone else to where it saves you money. The swimming pool surroundings make me think of a hotel in Beirut. Virtually no soft landscaping other than grass and a few dying plants in a planter. Cheap pool tiles with unfinished drain points that may cut your feet if you’re not careful. The pool is cheaply finished with sparse trees and little landscaping. Smiley staff, but don’t bring you a towel. You have to look after yourself. 9) Breakfast is a little disappointing. Paper napkins, un-charming restaurant. No plain yoghurt, porridge, rolled oats or muesli, dates, nuts, prunes, etc. By all means, showcase local curries, but some of us want healthy options for breakfast beyond