Hilton Kuching
King River View Suite - Guestroom Hilton Kuching
Lobby Hilton Kuching
Lobby Hilton Kuching
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8.4
Excellent
19.4% this month
/10
(1397 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Miami80 m
  • Cat City80 m
  • Cyber City120 m
  • Hornbill Fountain130 m
  • Tua Pek Kong140 m
  • Chinese History Museum160 m
  • Mr Clean180 m
  • ARTrageously Ramsey Ong190 m
  • Sarawak Plaza190 m
  • Unika Sarawak250 m
  • 2018

    Hilton Kuching

    Jalan Tunku Abdul Rahman, P.O. Box 2396, Kuching City Center, Kuching, Malaysia, 93748 - See map
    "Kuching and the Hilton are a great combination for a good relaxing weekend."
    Phillip - November 28, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Fantastic breakfast
    86% positive mentions
    • Airport transfer

    • Located in heart of Kuching

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Don't miss out!

    7 travelers are looking at this property right now | 3 travelers have booked today.

    Property ranking|Compared to 610 Kuching properties
    See all rankings
    Room comfort score
    8.3/10
    Review score - United States
    8.6/10
    Room size
    56 sqm.
    Location score
    9.0/10
    Better than
    98
    %
    of Kuching properties
    Better than
    97
    %
    of Kuching properties
    Bigger than
    96
    %
    of Kuching properties
    Better than
    94
    %
    of Kuching properties
    Value for money8.1
    Distance to city center0. Km
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.8 km

    Rooms available at Hilton Kuching

    8.3
    Excellent
    Room comfort & quality
    King Deluxe Plus
    King Deluxe Plus
    ...
    • Room size: 62 m²/667 ft²
    • River view
    • 1 king bed
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    King Executive Room
    King Executive Room
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    King Executive Suite
    King Executive Suite
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Sarawak Suite
    Sarawak Suite
    ...
    • Room size: 95 m²/1023 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    King River View Suite
    King River View Suite
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 1 king bed
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    Governor Suite
    Governor Suite
    ...
    • Room size: 169 m²/1819 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Guestroom
    Twin Hilton Guestroom
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Executive Room
    Twin Executive Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Executive Plus
    King Executive Plus
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Guestroom Plus
    King Guestroom Plus
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 1 king bed
    Enter dates to see prices

    What people love about Hilton Kuching

    • 10.0
      Exceptional
      Cleanliness

      "Clean, reasonably priced and a great location."

      Jonty

      |

      May 8, 2018

    • 7.2
      Very good
      Location

      "Nice location"

      Wan S.

      |

      August 8, 2018

    • 8.4
      Excellent
      Staff 

      "Friendly staff, good location and almost perfect room."

      Jaspal

      |

      October 24, 2018

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    More about Hilton Kuching

    More about Hilton Kuching

    9.2
    Exceptional

    "Everything was great, except we waited for close to 3 hours..."

    Susan

    |

    December 26, 2018

    An overview

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    What they offer

    7.6
    Very good

    "We loved our short stay here."

    Aaina L.

    |

    January 6, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Hilton Kuching from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1397)Booking.com Reviews (1168)
    8.4
    /
    10
    Excellent
    19.4% this month
    Cleanliness8.4
    Facilities8.0
    Location9.0
    Room comfort and quality8.3
    Service8.4
    Value for money8.1
    Rating
    9+ Exceptional (246)
    8-9 Excellent (198)
    7-8 Very Good (232)
    6-7 Good (76)
    <6 Below Expectation (63)
    Time of the year
    Mar - May (189)
    Jun - Aug (249)
    Sep - Nov (175)
    Dec - Feb (202)
    All languages
    All guests (1397)
    All room types

    Show reviews that mention 

    Showing 815 verified guest comments
    12345
    8.8
    Excellent
    Fazila from Malaysia
    Business traveler
    King Hilton Guest Room
    Stayed 1 night in November 2018

    Excellent”

    I was here for a work event. The staff were friendly and professional - our event was well taken care of. The room was clean and well presented. I liked their cafe - good coffee. There are also local eateries around the area and it is pretty easy to get a Grab.

    Reviewed July 25, 2019
    9.6
    Exceptional
    Tess from United Kingdom
    Family with teens
    Twin Hilton Guestroom
    Stayed 2 nights in July 2019

    Very comfortable stay with friendly staff”

    Stayed here two nights after quitting another local hotel which was so noisy sleep was impossible. Felt as if we had stumbled into heaven on finding the large, comfortable QUIET room at the Hilton! Impeccably clean, very comfortable, large breakfast choice, friendly staff.

    Reviewed July 15, 2019
    10.0
    Exceptional
    Liong from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in June 2019

    Long review, suitable for all”

    I stayed at two international brand in Kuching, Hilton and Hotel A during my last business travel. Price - Hilton cheaper, and gave me river view room. Hotel A room is facing dark alley Location - Similar Cleanliness - Similar, business traveler will love Hilton's working desk. Hospitality - Hilton 5 stars, Hotel A need to improve to meet your 5 stars rating! Facilities - Hilton are older, yet better. Hotel A have glamour lobby but the room and amenities rather disappointing. Hilton serves slightly better breakfast.

    Reviewed June 23, 2019
    5.2
    Sandra from Singapore
    Family with young children
    King Executive Room
    Stayed 3 nights in June 2019

    Above average”

    Facilities and Rooms are old, Cleanliness is disappointing and Staff is not customer service oriented. I did not get the river view executive room as I have booked and I was told in the following exact words: "The hotel is full and I have already upgraded you to a bigger room!". For me, this is not the point! The hotel can be full but I have paid and reserved a room which I specified 2.5 months before I arrive and this specific type of room should be reserved for me! You may have upgraded me to a bigger room but this is not what I want! If I wanted a bigger room, I would have booked it in the first place. The most disappointing is how the staff has put it across to me! They did not even apologize and ask me if its ok for me if they upgrade me to a bigger room! How disappointing!

    Reviewed July 03, 2019
    10.0
    Exceptional
    Abd from Malaysia
    Business traveler
    King Hilton Guest Room
    Stayed 1 night in July 2019

    Room upgraded ”

    The river view from the top floor is beautiful. Breakfast was good. Room looks old but clean and comfortable.

    Reviewed July 19, 2019
    8.0
    Excellent
    Abdulla from Maldives
    Solo traveler
    King Hilton Guest Room
    Stayed 1 night in March 2019

    There is still the old charm”

    3 stars for the cleanliness because the bathroom needs a complete makeover. Its tiny and very old not giving a clean feel at all. I had one of the most amazing views from my room and the staff are very nice. The hotel i believe is 20+ years and its showing. Needs a major makeover.

    Reviewed March 20, 2019
    9.2
    Exceptional
    Sheldon from Malaysia
    Solo traveler
    King Deluxe Plus
    Stayed 1 night in March 2019

    King Deluxe Plus room was good”

    Rooms are dated overall and should be refurbished. Glaring example was the carpets in my room were basically begging to be replaced as they were jutting out off the floor in most parts of the room. But overall very good service (albeit absence of bath towels on check in), good room service meal (although pricey), great location and staff were very friendly throughout hotel.

    Reviewed March 19, 2019
    9.2
    Exceptional
    Robert from United States
    Couple
    King Executive Room
    Stayed 1 night in March 2019

    Very recommendable ”

    Check in wasvery good. The receptionist was very polite and knowledgeable. There were no hiccups at all. Room was what I expected. Breakfast could use some improvement in both the main floor and executive floor. View from my room was brilliant. Definitely better than the last Hilton I stayed in Chicago. US Hilton’s are much worse than in Asia for sure.

    Reviewed March 07, 2019
    8.0
    Excellent
    MICHELLE from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in February 2019

    Great value and prime location”

    Great location with great value. Easy access to few prime tourist spots however I only stay a night for business trip this round. Even though I feel the facility and hotel deco need to be refurbished (old design). Will highly recommended

    Reviewed March 01, 2019
    9.6
    Exceptional
    Anne from Brunei Darussalam
    Couple
    King Hilton Guest Room
    Stayed 1 night in June 2018

    Riverside hotel”

    Hilton Kuching does everything it says it will. Comfortable bed, excellent Wifi, great shower. Slightly old fashioned but the staff who are so helpful really make the difference. We will definitely return.

    Reviewed February 06, 2019
    7.6
    Very good
    LAWRENCE from Malaysia
    Group
    King Hilton Guest Room
    Stayed 3 nights in July 2019

    Fun Stay”

    very friendly staff

    Reviewed July 17, 2019
    7.6
    Very good
    Roger from Malaysia
    Business traveler
    King Hilton Guest Room
    Stayed 4 nights in July 2019

    Nice classy hotel”

    Good for solo traveller

    Reviewed July 16, 2019
    9.2
    Exceptional
    Noorkamariah from Malaysia
    Solo traveler
    Twin Hilton Guestroom
    Stayed 2 nights in July 2019

    Best stay will always be in Hilton”

    The room, lobby, staffs, dining area,pool, what else, everytg was perfect!

    Reviewed July 08, 2019
    8.0
    Excellent
    Young from Malaysia
    Couple
    King Guestroom Plus
    Stayed 2 nights in June 2019

    Good”

    Staff very helpful.

    Reviewed July 03, 2019
    8.8
    Excellent
    Karen from Australia
    Couple
    King Guestroom Plus
    Stayed 9 nights in June 2019

    Excellent service. Needs some updating ”

    Building needs renovations eg: a shower over the bath!! Also would be nice to have an outside spa. They try very hard to please. The staff are excellent. For Australians it’s hard to get used to their milk . Their coffee just isn’t the same. In house dining can be expensive but buffet breakfast very good value with a wide variety of options. Girls cover as much skin as possible otherwise you will feel very ‘undressed’ amidst the locals

    Reviewed June 23, 2019
    9.2
    Exceptional
    Victor
    Family with young children
    King Hilton Guest Room
    Stayed 2 nights in June 2019

    Good weekend getaway”

    It's an older hotel but is well maintained. I love that staff are very friendly and eager to please. From the personel who greets at the Hotel car drop off area to the check-in/check-out staff, kitchen, room service, etc. All quite accommodating and will definitely return to stay there again. The hotel is right beside the waterfront area and all you have to do is come out, cross the road and you can walk around the waterfront for food, ferry rides, music, etc.

    Reviewed June 18, 2019
    8.8
    Excellent
    Sandra
    Family with young children
    King Guestroom Plus
    Stayed 1 night in June 2019

    Enjoyable weekend getaway ”

    Front desk staffs are friendly and professional and overall a really enjoyable stay. Our room was upgraded for free, and it comes with a nice river view. However cleanliness needs to be improved as we found stains in toilet and bathroom floor. Might be a good idea to have an extra few channels for children too.

    Reviewed June 14, 2019
    8.4
    Excellent
    andrea from Singapore
    Solo traveler
    King Hilton Guest Room
    Stayed 2 nights in April 2019

    Great location and value for money”

    Everything was great especially the front desk staff. The pool staff though were little to be desired.....were not around and when they were, did not want to bring any water and said they would need to charge for it!

    Reviewed April 30, 2019
    9.2
    Exceptional
    Susan from Malaysia
    Family with teens
    King Deluxe Plus
    Stayed 1 night in December 2018

    Exceptional”

    Everything was great, except we waited for close to 3 hours for one of our room to be ready. One room was ready upon check in at 3pm but another room was only ready at 6pm, and it was only finally ready after I made a few calls to the reception to ask them to expedite. They promised to call me to update me but failed and so I have to call several times to check.

    Reviewed December 26, 2018
    3.6
    Sin from United Kingdom
    Group
    Twin Hilton Guestroom
    Stayed 4 nights in June 2019

    Poor service, old hotel”

    The hotel is extremely old and poorly maintained. There are lots of stains on the floor and the bedsheets too. The toilets didn’t feel very clean and overall the room had a musky smell. Worst of all, the staff don’t seem to understand similar arrangements and are incredibly slow. We expected so much more from a named hotel. Never again

    Reviewed July 07, 2019
    12345
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