Hilton Kuching
2018

Hilton Kuching

Jalan Tunku Abdul Rahman, P.O. Box 2396, Kuching City Center, Kuching, Malaysia, 93748
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King River View Suite - Guestroom Hilton Kuching
King River View Suite - Guestroom
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    Lobby Hilton Kuching
    Lobby Hilton Kuching
    Swimming pool [outdoor] Hilton Kuching
    Governor Suite - Bed Hilton Kuching
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    Exterior view Hilton Kuching

    Hilton Kuching Reviews

    8.3
    Excellent
    /10
    (1329 reviews)See what guests said
    10.0
    Exceptional

    "Kuching and the Hilton are a great combination for a good re..."

    Phillip

    -

    November 28, 2018

    8.4
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Hilton Kuching

    Things you'll love

    • Airport transfer

    • Located in heart of Kuching

    • Air conditioning

    • Daily housekeeping

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Tua Pek Kong140 m
  • Kuching Waterfront450 m
  • Fort Margherita550 m
  • Kuching Esplanade780 m
  • Sarawak Museum800 m
  • The Astana870 m
  • Semenggoh Nature Reserve17.74 km
  • Bako National Park21.78 km
  • Sarawak Cultural Village21.82 km
  • Fairy Caves33.33 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money8.1
    Distance to city center0. Km
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.8 km
    Property overview

    While this luxury hotel resides in the heart of the city amidst businesses, shops, and restaurants, it still maintains a resort-like ambience. Guests can gaze across the Sarawak River while enjoying the hotel's exquisite buffet featuring cuisine from all over the world. Popular with locals and tourists alike, Senso Bar serves specialty cocktails until the early hours of the morning. Hilton Kuching is renowned for its attentive service and host of recreational facilities. The business center is fully equipped for business travelers and sightseeing tours, and a swimming pool is provided for leisure travelers. Making a booking at Hilton Kuching is easy with our secure online form. Just enter your dates and click.

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    Rooms available at Hilton Kuching

    8.3
    Excellent
    Room comfort & quality
    King Deluxe Plus
    King Deluxe Plus
    ...
    • Room size: 62 m²/667 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    King Executive Suite
    King Executive Suite
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Sarawak Suite
    Sarawak Suite
    ...
    • Room size: 95 m²/1023 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    King Executive Room
    King Executive Room
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    King River View Suite
    King River View Suite
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Governor Suite
    Governor Suite
    ...
    • Room size: 169 m²/1819 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Twin Executive Room
    Twin Executive Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Hilton Guestroom
    Twin Hilton Guestroom
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Executive Plus
    King Executive Plus
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Guestroom Plus
    King Guestroom Plus
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Have a question for Hilton Kuching?

    What people love about Hilton Kuching

    • 9.2
      Exceptional

      "Everything was great, except we waited for close to 3 hours for one of our room to be ready."

      Susan

      |

      December 26, 2018

    • 7.6
      Very good

      "We loved our short stay here."

      Aaina L.

      |

      January 6, 2019

    • 10.0
      Exceptional
      Cleanliness

      "Clean, reasonably priced and a great location."

      Jonty

      |

      May 8, 2018

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    More about Hilton Kuching

    More about Hilton Kuching

    10.0
    Exceptional

    "EASY GOING PLACE, SURROUNDING IS PERFECT AND FOOD IS NICE."

    Alex

    |

    December 20, 2018

    Read more reviews

    What they offer

    7.2
    Very good

    "Breakfast was good and staff were really helpful."

    dhrubo

    |

    November 20, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Hilton Kuching from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1329)Booking.com Reviews (1104)
    8.3
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location9.0
    Room comfort and quality8.3
    Service8.4
    Value for money8.1
    All languages
    All guests (1329)
    All room types

    Show reviews that mention 

    Showing 787 verified guest comments
    12345
    8.4
    Excellent
    andrea from Singapore
    Solo traveler
    King Hilton Guest Room
    Stayed 2 nights in April 2019

    Great location and value for money”

    Everything was great especially the front desk staff. The pool staff though were little to be desired.....were not around and when they were, did not want to bring any water and said they would need to charge for it!

    Reviewed April 30, 2019
    8.0
    Excellent
    MICHAEL from Malaysia
    Business traveler
    Twin Guestroom Plus
    Stayed 1 night in May 2019

    Good location”

    A good location with adequate amenities all around - especially close to the river.

    Reviewed May 20, 2019
    8.0
    Excellent
    Abdulla from Maldives
    Solo traveler
    King Hilton Guest Room
    Stayed 1 night in March 2019

    There is still the old charm”

    3 stars for the cleanliness because the bathroom needs a complete makeover. Its tiny and very old not giving a clean feel at all. I had one of the most amazing views from my room and the staff are very nice. The hotel i believe is 20+ years and its showing. Needs a major makeover.

    Reviewed March 20, 2019
    9.2
    Exceptional
    Sheldon from Malaysia
    Solo traveler
    King Deluxe Plus
    Stayed 1 night in March 2019

    King Deluxe Plus room was good”

    Rooms are dated overall and should be refurbished. Glaring example was the carpets in my room were basically begging to be replaced as they were jutting out off the floor in most parts of the room. But overall very good service (albeit absence of bath towels on check in), good room service meal (although pricey), great location and staff were very friendly throughout hotel.

    Reviewed March 19, 2019
    8.0
    Excellent
    MICHELLE from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in February 2019

    Great value and prime location”

    Great location with great value. Easy access to few prime tourist spots however I only stay a night for business trip this round. Even though I feel the facility and hotel deco need to be refurbished (old design). Will highly recommended

    Reviewed March 01, 2019
    9.6
    Exceptional
    Anne from Brunei Darussalam
    Couple
    King Hilton Guest Room
    Stayed 1 night in June 2018

    Riverside hotel”

    Hilton Kuching does everything it says it will. Comfortable bed, excellent Wifi, great shower. Slightly old fashioned but the staff who are so helpful really make the difference. We will definitely return.

    Reviewed February 06, 2019
    9.2
    Exceptional
    Susan from Malaysia
    Family with teens
    King Deluxe Plus
    Stayed 1 night in December 2018

    Exceptional”

    Everything was great, except we waited for close to 3 hours for one of our room to be ready. One room was ready upon check in at 3pm but another room was only ready at 6pm, and it was only finally ready after I made a few calls to the reception to ask them to expedite. They promised to call me to update me but failed and so I have to call several times to check.

    Reviewed December 26, 2018
    7.6
    Very good
    Ting from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in April 2019

    Good”

    clean

    Reviewed May 15, 2019
    8.0
    Excellent
    Carlson from Malaysia
    Business traveler
    King Hilton Guest Room
    Stayed 1 night in March 2019

    Kinda noisy at night”

    too noisy as it is near to the bars

    Reviewed April 30, 2019
    4.8
    Paa from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 3 nights in March 2019

    Unfurbished room”

    I had gotten an unfurbished old room with very bad condition on the 4th floor. I have requested for a change but i was not attended with follow up by hotel staff. I had good experience with this hotel except this time of my 3 nights stay

    Reviewed March 19, 2019
    9.2
    Exceptional
    Robert from United States
    Couple
    King Executive Room
    Stayed 1 night in March 2019

    Very recommendable ”

    Check in wasvery good. The receptionist was very polite and knowledgeable. There were no hiccups at all. Room was what I expected. Breakfast could use some improvement in both the main floor and executive floor. View from my room was brilliant. Definitely better than the last Hilton I stayed in Chicago. US Hilton’s are much worse than in Asia for sure.

    Reviewed March 07, 2019
    10.0
    Exceptional
    Anne from Brunei Darussalam
    Couple
    King Hilton Guest Room
    Stayed 2 nights in June 2018

    Excellent hotel in walking distance to 'old Kuching' and waterfront”

    We spent 3 nights at the hotel. Room was clean and comfortable, great Wifi. Breakfast was buffet style, lots of choice. Staff were helpful and polite in all areas. Nice pool and gym was ok. We have already recommended the hotel to other friends and would happily revisit. We enjoyed walking around Kuching. We found a restaurant called The Granary nearby which has live music from 8pm, which we really enjoyed. We visited at Hari Raya so a lot of restaurants were closed.

    Reviewed July 15, 2018
    8.4
    Excellent
    Victor from Malaysia
    Business traveler
    King Hilton Guest Room
    Stayed 1 night in April 2019

    Great Hotel”

    Comfortable bed. Clean room. Very nice toiletries. Great location. Great view. Friendly staff. One of my favourite hotels.

    Reviewed May 14, 2019
    9.6
    Exceptional
    Danny from Singapore
    Couple
    King Hilton Guest Room
    Stayed 1 night in February 2019

    Enjoyable stay”

    Pro We received a free upgrade from the hotel with awesome view. Room was beautiful and amenities work perfectly. All places were minutes walk away Con Toilet was a bit old and require refurbishment.

    Reviewed February 22, 2019
    9.2
    Exceptional
    natasha from Thailand
    Family with young children
    King Executive Room
    Stayed 1 night in December 2018

    Executive rooms in good condition ”

    The interior of the hotel lobby, rooms and the pool area in need of full renovation. The pool area is very dirty with broken tiles etc. The executive rooms are very nice and the staff are very good. I would recommend staying here on the exec floor if you wanted to stay on the river in the center of town.

    Reviewed January 28, 2019
    4.8
    Karen from Singapore
    Group
    Twin Hilton Guestroom
    Stayed 1 night in December 2018

    VERY DATED”

    Agoda pics look NOTHING like the actual room, imagine 2* old hotel interior - that’s what it is. Room has no ceiling light at all, simply relying on two lamps with orange lights that none of us can even see our way around the room or open our luggage locks or even attempt to eat our packed dinner !! Ridiculous lighting!!! Called to change to pure white lights. Will not return to hotel EVER. Cheated.

    Reviewed December 16, 2018
    6.4
    Good
    Jong from Australia
    Couple
    Twin Guestroom Plus
    Stayed 2 nights in November 2018

    Service delivery was quite bad & not up to 4 star hotel standard. ”

    Poor check in experience & it took a very long time. Hotel booking done through agoda was not being prioritised as they advised to do direct booking in order to ensure special requests are being attended to. Special requests made through 3rd party booking website were not being given much attention. I've to call concierge/housekeeping 4 times in order to get my complimentary bottled water. Despite their lady property manager has given me assurance upon check in that 6 bottles of complimentary water will be provided to my room every morning but not a single day this was being done. Only 2 bottles were provided. When one afternoon I run out of water I've to call 4 times & wait for hours for bottled water. When their housekeeping guy delivered the bottled water he was not apologetic & even said I didn't call concierge or housekeeping. In short, there were many shortcomings in housekeeping service delivery everyday & guests requests are often being ignored.

    Reviewed December 07, 2018
    10.0
    Exceptional
    Hui from Malaysia
    Group
    Twin Hilton Guestroom
    Stayed 2 nights in September 2018

    Awesome View”

    Ask for high floors as the view is fascinating. I chose it as my wedding room and the photos turned out great.

    Reviewed March 22, 2019
    9.6
    Exceptional
    TAKASHI from Japan
    Solo traveler
    King Deluxe Plus
    Stayed 2 nights in March 2019

    Rich in variety ”

    It was really nice stay. Reception staff are very friendly and able. The breakfast was rich in variety and tasty. From the window of my room, I could look out over Sarawak river.

    Reviewed March 22, 2019
    8.4
    Excellent
    Kiat from Malaysia
    Business traveler
    King Guestroom Plus
    Stayed 2 nights in March 2019

    Excellent”

    The staff was excellent that they will offer to notify us when the room was ready.

    Reviewed March 21, 2019
    12345
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    • Exceptional location
    • Tua Pek Kong