Comfortable”

We stayed for three nights at Hilton Lake Taupo and was impressed by the staff who were friendly and helped us plan our activities in the Lake Taupo region. Blanc, the front office manager, even suggested the order of activities and arranged for shuttle pick-up for us. The staff also gave us good dining suggestions and were very attentive to our needs. Hotel room was very clean and spacious, and together with the pool facilities, made the stay a comfortable and enjoyable one.

Comfortable”

The clean room and comfortable bed allowed for a comfortable stay at Hilton Lake Taupo, allowing my traveling party and I to have a good night's rest after each day of activities. The friendly staff also helped us to arrange for our activities and provided us with valuable research on those activities. Overall, I would recommend this hotel to travelers as it is definitely worth the price I paid.

Love this hotel! ”

We really love the Hilton in Taupo - it's a really pretty, modern hotel, the rooms are spacious and incredibly comfortable. The bathrooms are always really nice too - was just a pity ours didn't have a bath this time, but it did have quite a nice outdoor space with a view of the lake which did make up for it. The toiletries smelt incredible! We had room service this time and the food was outstanding - Fish on prawn risotto was divine! Definitely the perfect place for the getaway - can't help but relax in Taupo.

Pleasant hotel and good service”

From the first meting in reception to check out we found the staff friendly and welcoming without being too formal. We had booked a room overlooking the pool and bush because we live by the sea and felt it was a change of outlook for us. But if going back to The Hilton Lake Taupo we would definitely book a room overlooking the lake because those rooms get the afternoon sun. From our room we couldn't actually see the pool anyway. We found our room quite cold and dreary compared to friends who overlooked the lake - not nearly as pleasant for a late afternoon wine! Although it is a matter of taste we found the decor in the room quite bland - white, grey and black. Oh for a couple of bright cushions or pictures we thought! Also we would have appreciated a plate or two, or even saucers. Breakfasts in the dining room were good. If the weather is not good it is probably worth paying to park your car in the underground carpark. There was a wedding in the hotel one of the nights we stayed and the only parking available was a cold, windy walk away from our room.

The food was a letdown”

The only let down was the Food. We have the buffet breakfast and the selection of the buffet is simple continental breakfast with eggs and tomato. For that selection, one can easily buy them from the Supermarket which is about 10 minutes drive from the hotel at a fraction of the cost. But the room surprised me the most. For the price paid, the room is considerably huge, with an open concept kitchen, living room and a bedroom. Not forgetting a balcony which overlook the houses and the Lake Taupo. You will also have the mountains as the backdrop. But as the hotel is facing the south, you cant really see the sunset/surise, which we were hoping for.

Excellent”

Although Hilton Lake Taupo is not located at the centre of town, about 5 mins drive. But the scenery and nature feature of landscape at Hilton is amazing. The room was spacious, clean and bed is comfortable. The staffs are very friendly. We love the breakfast here. Highly recommended.

Wifi”

I loved the Hilton and I typically enjoy staying at Hilton's and this was no exception. I only have two criticisms for you. It seems silly and nickel and diming to me to charge guests for wifi in the actual hotel room. We are staying at a 5 star hotel, and many individuals that's usually stay at Hilton's are business men and wifi is a way of life for them. To charge wifi in this day and age, when it's free in most motels I've stayed in, it's just ludicrous. The other, was the outdoor corridors, I know there isn't much you can change about this now, but lake Taupo does get quite cold and having outdoor breezeways was a little chilly at night. Other than those things, it was a fabulous stay and was absolutely beautiful and I would happily stay at this Hilton again. The staff was friendly and extremely helpful and accommodating!

Lovely Hotel”

We really loved our stay at Hilton Lake Taupo - the room was very modern and clean and the staff was really nice. Only downside is that you have a view of the lake AND the huge carpark !

Friendly staffs and clean hotel”

We enjoy our stay at Hilton Lake Taupo. The bed is comfortable, room's clean and staffs are friendly. I suggest take up the breakfast option. Really enjoy the breakfast at Hilton.

Lovely hotel and excellent customer service”

Had a wonderful stay at the Hilton Lake Taupo Hotel. The staff were outstanding and really did all they could to made our stay enjoyable. Highly recommended!

Lake view room is beautiful, but best left for summer ”

I love staying at Hilton and this was no exception though I punted for the lake view room and in hindsight don’t think it was worth the extra money. The rooms that face the rear (away from the lake) actually have a very nice & peaceful view. And the hotel being on a Hill certainly gets the wind when it’s up which is common when you’re overlooking a giant lake. So go for the garden view and save the money for the fantastic bar and restaurant. Both of which I enjoyed. Staff are also great! On check in I was given some great tips for places to visit.

Amazing view of Lake Taupo ”

We chose a room with a view of Lake Taupo and it was our best decision. Don't expect much about the service even though it's under the Hilton brand. Hardly any service from the front desk and there is no concierge. Housekeeping was the only service you can expect. Kudos to the housekeeping team for being prompt. I recommend this hotel for the awesome view.

Excellent large rooms”

Excellent stay at the Hilton Taupo. We paid extra for a lake view room on the 3rd floor, definitely worth it. The rooms are large and service is great. Balcony had a decent outdoor table. Awesome !!

Beautiful location, perfect service and room”

We enjoyed every minute of our stay at Lake Taupo, the staff were fantastic, we had a great room with a balcony which gave us views of Lake Taupo and the snow covered mountains beyond. The restuarant food and staff were equally great.

Brilliant place on North Island”

We loved our stay at the Hilton as we explored around Lake Taupo which was amazing. Hotel staff, restaurant and rooms were top class

Classy hotel with a fantastic lake view”

We stayed a few nights over New Year in the hotel. It's located about 10 min by car / 30 min walk from Taupo town center. This means it's a bit away from the action. On the other hand it's pretty quiet. Also, sitting on a hill, the hotel as great view over the lake. The room in the old heritage wing is a bit small for two people with full luggage. For New Year we had a great dinner in the restaurant with excellent service. However, next morning for breakfast it was quite the opposite as there was not enough staff, long waiting and unfriendly service. Didn't expect this at the Hilton. If there is an event, it can be pretty full with lots of cars going outside. In this case better enjoy the outdoor pool with a drink.

Fantastic lake view ”

It is more of family hotel with a fantastic lake view .. The apartment I booked spacious with simplicity . special thanx for Lucy from the reception .. She help us a lot to plan our tours in taupo. They need more staff .. It was faster for me to walk to the reception than wait for someone to answer my call .. It was not that long walk but maybe it will not be the case with other people.

Very good”

Disappointed that hotel is not at least walking distance to lake. If you are going to Lake Taupo you should stay close enough to be able to walk around it or where the restaurants and shops are. The hotel itself is very nice and did have a nice pool, sauna, fitness area however we would have preferred to be on the lake to enjoy the walks in the morning and at sunset without having to drive down and find parking. If your not concerned with that then this a great hotel. The do need to provide better pillows though as they were flat and foldout sofa bed was very uncomfortable for the price of the stay. Also try to get a front view of the lake then you can at least see the lake in the distance.

Not the cheapest but a great hotel”

The hotel was not located right by Lake Taupo as I would have imagined from the images but the view is good nonetheless. Quite the price to have paid for a one bedroom apartment but it was worth it. Appreciated the option of cooking with a fully equipped kitchen. Dining at the balcony with a view of Lake Taupo was very relaxing.

It is a Hilton - expect good service”

Having thought about the stay at the Hilton Taupo, and considering it is supposed to be a 5-star hotel, really it was as expected. The room size was good and the staff were attentive - room service was efficient and the secure parking was a bonus. Actually, the staff were one of the best features of the hotel. But $10 for wi-fi for a day was unnecessary, from the room to the restaurant outside (and some rain) is bad design (I did not trust my car in the car park given the location), and while it is expected to be expensive, it did not represent value for money given other hotels I have stayed in recently.