2024
tooltip

Awarded as a top choice of Agoda travelers in 2024.

Hilton London Bankside

tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2-8 Great Suffolk Street, SE1 0UG, Waterloo and Southwark, London, United Kingdom, SE1 0UG

Highlights

Sparkling clean

310 meters to public transportation

Excellent room comfort & quality

Inside city center

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Make your best journey to London with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Restaurant, hot tub and fitness center are among the special facilities that will enhance your stay with on-site convenience.
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Room comfort and quality 10.0
Cleanliness 9.4
Service 9.1
Facilities 9.0

Based on 2,821 verified reviews

Room comfort and qua...

10.0

Cleanliness

9.4

Service

9.1

Facilities

9.0

Location

8.8

Value for money

8.7

tooltip

Nearest transportation options

Southwark Tube Station is within 0.31 km

London Blackfriars Train Station is within 0.67 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 62 places in walking distance!

Parking
Available
Walkable places
Kirkaldy Testing Museum
40 m
Woolfson & Tay Independent Bookshop & Cafe
60 m
Switch House (on 10 floor)
190 m
Tate Modern
270 m
Bankside Gallery
280 m
Popular landmarks
London Eye
1.3 km
Big Ben
1.7 km
Tower of London
1.8 km
Tower Bridge
1.8 km
National Gallery
1.9 km
Closest landmarks
Burrell Street Sexual Health Centre
150 m
Jimmy Cauty's Model Village
380 m
Shakespeare's Globe Theatre
410 m
Rose Theatre
450 m
Millennium Bridge
460 m

Good to know

Value for money8.7
Location rating8.8
Nearest airportLondon City Airport (LCY)
Distance to airport10.4 km

Rooms available at Hilton London Bankside

Exceptional
Room comfort & quality

10

Penthouse Suite
...
  • Room size: 100 m²/1076 ft²
  • Country view
  • 1 double bed
Enter dates to see prices
King One Bedroom Suite with Lounge Access
...
  • Room size: 46 m²/495 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Family Connecting Room
...
  • Room size: 60 m²/646 ft²
  • 2 single beds and 1 double ...
  • 2 single beds and 1 double ...
Enter dates to see prices
King Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Deluxe One Bedroom Suite Lounge Access
...
  • Room size: 54 m²/581 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Accessible Guest Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
KING DELUXE ACCESSIBLE GUEST ROOM
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Executive Room with Lounge Access
...
  • Room size: 37 m²/398 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Room Bed Type Not Guaranteed - Twin Or Double
...
  • Room size: 34 m²/366 ft²
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Enjoy your getaway the perfect way with a drink in your hand at Hilton London Bankside's bar available right in front of your doorstep for when you need a sip or two.

Yes! The benefits of staying at Hilton London Bankside include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your trip.

While residing at Hilton London Bankside, begin your getaway by exploring the nearest destinations that are within close proximity to the property which include Kirkaldy Testing Museum, Woolfson & Tay Independent Bookshop & Cafe, and Switch House (on 10 floor).

While residing at Hilton London Bankside, take joy in your morning or evening wander at nearby park which include Nelson Square, Rennie Garden, and Red Cross Cottages & Garden.

Hilton London Bankside's most popular month where verified guests travelers have stayed the most is in December.

Past couple travelers that have stayed at this property have given Hilton London Bankside an average rating of 9.1. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

More about Hilton London Bankside

More about Hilton London Bankside

Experience Modern Luxury at Hilton London Bankside

Nestled in the vibrant heart of London, the Hilton London Bankside offers a perfect blend of contemporary elegance and historic charm. Built in 2015, this stylish hotel provides guests with a sophisticated retreat just steps away from renowned cultural landmarks, trendy neighborhoods, and bustling city life. Whether you're visiting for business or leisure, the Hilton London Bankside promises a memorable stay with its modern amenities and warm hospitality.

Relax and Unwind at Hilton London Bankside’s Entertainment Facilities

Discover a perfect blend of relaxation and socializing at Hilton London Bankside, where guests can enjoy a stylish bar setting ideal for unwinding after a busy day exploring the city. The bar offers a vibrant atmosphere with expertly crafted cocktails and a curated selection of beverages, making it an ideal spot for both casual drinks and lively conversations. For ultimate relaxation, guests can indulge in the hotel’s luxurious hot tub, providing a soothing escape from the bustling city. Whether soaking away stress or simply enjoying a moment of tranquility, the hot tub offers a rejuvenating experience in a serene environment. Hilton London Bankside’s entertainment facilities are designed to enhance your stay, offering a perfect combination of leisure and luxury.

Elevate Your Wellness with Hilton London Bankside’s Sports Facilities

Discover a haven for fitness enthusiasts at Hilton London Bankside, where modern sports facilities are designed to keep you active and energized during your stay. Dive into the inviting indoor pool, a perfect retreat for relaxation and rejuvenation after a busy day exploring the vibrant city of London. Whether you're swimming laps or enjoying a leisurely dip, the indoor pool offers a serene environment to unwind. Complementing the pool, the hotel’s fully equipped fitness center provides state-of-the-art equipment for all your workout needs. From cardio machines to strength training gear, guests have everything necessary to maintain their fitness routines in a comfortable and convenient setting. Hilton London Bankside’s sports facilities are tailored to support your active lifestyle, ensuring a healthy and invigorating experience throughout your visit.

Convenience Facilities at Hilton London Bankside

Experience seamless comfort and convenience at Hilton London Bankside, where every detail is designed to enhance your stay. Guests can enjoy the ease of complimentary Wi-Fi available throughout all rooms and public areas, ensuring you stay connected whether you're working or relaxing. For added convenience, the hotel offers daily housekeeping to keep your space pristine, along with luggage storage services to help you manage your belongings effortlessly. Enhancing your stay further, the hotel features a range of facilities including secure safety deposit boxes, a dedicated concierge service to assist with your needs, and a comprehensive laundry service to keep your wardrobe fresh. Guests with access to the executive lounge can indulge in exclusive amenities and refreshments. Additionally, room service is available around the clock, providing delicious meals and beverages right to your door, making your stay both comfortable and convenient.

Convenient Valet Parking for a Seamless Stay at Hilton London Bankside

Guests staying at Hilton London Bankside can enjoy the ease and convenience of our dedicated valet parking service. Whether arriving by car or departing for a day of exploring London, our professional valet team ensures a smooth and hassle-free experience. Simply pull up to the hotel entrance, and our attentive staff will take care of parking your vehicle securely, allowing you to focus on your plans without worrying about finding parking spots or navigating busy streets.

Luxurious and Comfortable Room Facilities at Hilton London Bankside

Experience the perfect blend of comfort and convenience in the well-appointed rooms of Hilton London Bankside. Each room is equipped with modern amenities including air conditioning to ensure a pleasant stay, and blackout curtains that provide a restful environment. Guests can unwind with in-house movies on the television or satellite/cable TV, while the mini bar and refrigerator offer refreshingly easy access to beverages and snacks. For added comfort, plush linens, towels, and toiletries are thoughtfully provided, along with complimentary tea and coffee making facilities to start your day right. Step outside onto your private balcony or terrace to enjoy the vibrant city views, or relax in the cozy ambiance created by stylish furnishings. The rooms also feature practical amenities such as a hair dryer and a daily newspaper, ensuring you have everything needed for a seamless and enjoyable stay. Whether for business or leisure, Hilton London Bankside's thoughtfully curated room facilities promise a luxurious retreat in the heart of London.

Exquisite Dining Experience at Hilton London Bankside

At Hilton London Bankside, guests are invited to indulge in a delightful culinary journey with a variety of dining options designed to satisfy every palate. The hotel features a sophisticated restaurant that offers a diverse menu of locally inspired and international dishes, crafted with fresh, high-quality ingredients. Whether you're seeking a hearty breakfast to start your day or a leisurely dinner in an elegant setting, the restaurant provides an inviting atmosphere perfect for any occasion. For added convenience and comfort, Hilton London Bankside also offers attentive room service, allowing guests to enjoy delicious meals in the privacy of their own rooms. Daily housekeeping ensures that your stay remains comfortable and hassle-free, maintaining a pristine environment for you to relax and unwind. With these exceptional dining facilities, the hotel promises a memorable stay filled with great flavors and exceptional service.

Luxurious Room Options at Hilton London Bankside

Discover a variety of elegant and spacious rooms at Hilton London Bankside, designed to cater to diverse preferences and needs. From the comfortable 30-square-meter King Deluxe and King Guest Rooms featuring a plush King Bed, to the versatile Twin Guest and Twin Deluxe Rooms offering two Single Beds, each space promises a restful stay. For those seeking extra comfort and sophistication, the King Executive Room with Lounge Access provides a generous 37 square meters of refined living, while the King One Bedroom Suite with Lounge Access offers an expansive 46 square meters of luxury. For larger groups or families, the Family Connecting Room spanning 60 square meters with flexible bed options ensures everyone has ample space to relax. Additionally, the Penthouse Suite, covering 100 square meters, presents an extraordinary retreat with stunning views and exclusive privacy. Whether you prefer a cozy, accessible, or themed room, Hilton London Bankside offers a perfect accommodation tailored to your desires.

Vibrant Waterloo and Southwark: Heart of London’s Cultural and Historic Scene

Nestled in the bustling South Bank area, Waterloo and Southwark offer an energetic blend of history, culture, and modern entertainment. Just a short walk from Hilton London Bankside, Waterloo is renowned for its iconic train station, a gateway to the city and beyond, as well as its proximity to the legendary London Eye, where visitors can enjoy breathtaking views of the city skyline. The lively South Bank promenade is lined with street performers, art installations, and riverside cafes, creating a vibrant atmosphere perfect for leisurely strolls and memorable outings. Southwark, steeped in history, boasts a rich tapestry of landmarks such as the historic Borough Market, a food lover’s paradise offering an array of gourmet produce and international delicacies. The area is also home to Shakespeare’s Globe Theatre, where visitors can immerse themselves in world-class performances and theatrical history. With its eclectic mix of modern attractions and historic charm, Waterloo and Southwark provide an exciting and culturally enriching experience, making it an ideal base for exploring the best of London.

Seamless Travel from London Airports to Hilton London Bankside

Getting to the Hilton London Bankside from London's major airports is both convenient and straightforward, ensuring a smooth start to your stay. If you're arriving at Heathrow Airport, the most efficient option is to take the Heathrow Express train to Paddington Station, which takes approximately 15 minutes. From there, you can hop on the London Underground’s Circle or District Line directly to Westminster or Southwark stations, both within walking distance of the hotel. Alternatively, a dedicated Heathrow Express or Heathrow Connect train can drop you closer to Southwark, reducing transfer time. Taxis and private transfer services are also available for a comfortable, door-to-door experience, especially if you’re traveling with luggage or in a group. For travelers arriving at Gatwick Airport, the Gatwick Express train offers a quick journey to Victoria Station in about 30 minutes. From Victoria, you can take the London Underground’s Victoria Line southbound to Vauxhall Station, then transfer to a bus or walk to the hotel, which is approximately a 15-minute walk from Vauxhall. If you prefer a more direct route, private shuttles or taxis can take you straight to Hilton London Bankside, offering convenience and comfort after your flight. For those arriving at London City Airport, a short taxi ride or the Docklands Light Railway (DLR) to Bank or Tower Gateway stations provides easy access to the hotel’s location in Southwark, making your journey to this stylish hotel quick and hassle-free.

Discover Iconic London Landmarks Near Hilton London Bankside

Located in the vibrant South Bank area, Hilton London Bankside offers guests unparalleled access to some of London's most renowned attractions. Just a short walk away, the majestic Tower Bridge stands as a testament to Victorian engineering and offers stunning panoramic views of the Thames. Nearby, the London Eye provides a thrilling perspective of the city's skyline, perfect for capturing memorable photos. For art and culture enthusiasts, Tate Modern is within easy reach, showcasing contemporary masterpieces in a striking former power station. Additionally, visitors can explore the historic Shakespeare's Globe Theatre, where world-class performances bring Shakespeare’s plays to life in an authentic setting. The bustling Borough Market, renowned for its gourmet food stalls and vibrant atmosphere, is perfect for a culinary adventure. For family-friendly fun, the SEA LIFE London Aquarium and DreamWorks Tours: Shrek's Adventure! London offer engaging experiences, while the London Dungeons and HMS Belfast provide a mix of history and entertainment. The View from The Shard completes the skyline experience, offering breathtaking views of London’s sprawling cityscape from one of its tallest buildings.

Exceptional Public Transport Connections Around Hilton London Bankside

Conveniently situated in the heart of London, Hilton London Bankside offers unparalleled access to the city's extensive public transportation network. Guests can easily reach major attractions and business districts via nearby stations such as London Bridge Railway Station and Borough Tube Station, both just a short journey away. For those exploring the vibrant South Bank or the historic Borough Market, the Borough Tube Station provides quick and easy access. Additionally, the Elephant & Castle Tube Station and Kennington Tube Station serve as vital hubs for traveling across London, ensuring seamless connectivity throughout your stay. Surrounding the hotel, several other stations enhance mobility options, including Southwark Tube Station and Lambeth North Tube Station, which are perfect for reaching cultural sites, theaters, and shopping districts. For travelers coming from or heading to the outskirts of London, Surrey Quays Railway Station, Rotherhithe Railway Station, and Canada Water Railway Station offer convenient rail links. Whether you're here for sightseeing, business, or leisure, the excellent public transport options around Hilton London Bankside make exploring London effortless and enjoyable.

Exquisite Dining Options Near Hilton London Bankside

Guests staying at Hilton London Bankside have a wealth of culinary delights just moments away. For vibrant Cuban flavors, Cubana Restaurant Waterloo offers a lively atmosphere and authentic dishes. Anchor Bankside provides a cozy setting for classic British cuisine, while Flat Iron London Bridge is renowned for its succulent steaks. For breathtaking views and modern British fare, Aqua Shard is a must-visit. Meat lovers will enjoy the expertly crafted dishes at Hawksmoor Borough, and for a casual yet delicious experience, Honest Burgers - Borough is perfect. Breakfast enthusiasts can start their day at The Breakfast Club London Bridge, or indulge in gourmet pizzas at Crust Bros Pizza Restaurant Waterloo. Foodie explorers will also appreciate Wahaca Southbank’s Mexican street food and the playful, sweet offerings at Where The Pancakes Are - Flat Iron Square, ensuring a memorable culinary journey right around the corner.

Shopping Landmarks Near Hilton London Bankside

Just a short stroll from Hilton London Bankside, immerse yourself in a vibrant shopping scene filled with unique landmarks. Explore the iconic OXO Tower, renowned for its stunning views and boutique shops, or visit the historic Golden Hinde, a reconstructed Elizabethan ship offering a glimpse into maritime history. Discover the innovative designs at Black + Blum, or browse the eclectic offerings at Riverside Walk Market. For art and design enthusiasts, the Anise Gallery presents inspiring exhibitions, while Bermondsey Market offers a treasure trove of vintage finds and antiques. Additionally, indulge in culinary delights at Cave Cru Classe, a renowned wine shop, and experience the creative spirit of the Cockfighter of Bermondsey. These landmarks make the area a true shopping haven for visitors seeking a mix of culture, history, and unique retail experiences.

Luxury Meets Value: Comparing Hilton London Bankside’s Room Prices to London’s Average

Staying at Hilton London Bankside offers a premium experience with room rates ranging from $451 to $500, positioning it as a luxurious choice for travelers seeking top-tier comfort and amenities in the heart of London. This price point reflects the hotel’s upscale offerings, stylish design, and exceptional service, making it an attractive option for those willing to invest in a memorable stay in the city. In contrast, the average hotel room in London typically costs between $251 and $300, making Hilton London Bankside a more exclusive and higher-priced option. While the cost is above the city’s average, guests can expect superior quality, modern facilities, and a prime location that justifies the premium price. For travelers seeking a blend of luxury and convenience, Hilton London Bankside provides an outstanding value within London's vibrant hospitality scene.

Exceptional Hospitality and Comfort at Hilton London Bankside

Guests consistently praise Hilton London Bankside for its professional and friendly staff, making every stay welcoming and memorable. The hotel boasts spacious, modern rooms that are impeccably clean, offering a luxurious retreat with comfortable beds and walk-in showers that enhance the overall experience. Many visitors highlight the gorgeous breakfast options, including delightful breakfast-in-bed service, which adds a special touch to their stay. With attentive staff and top-notch amenities, guests leave with a very enjoyable and satisfying impression, describing it as an overall excellent hotel choice in London.

Exceptional Customer Satisfaction at Hilton London Bankside

Guests consistently praise Hilton London Bankside for its outstanding facilities and exceptional comfort, making it a top choice for travelers seeking a luxurious stay in London. The hotel’s modern amenities and thoughtfully designed spaces create a welcoming atmosphere that exceeds expectations, ensuring guests feel pampered from the moment they arrive. The high standards of cleanliness further enhance the overall experience, providing a pristine environment that guests appreciate. Culinary offerings at the hotel are particularly celebrated, with guests raving about the superb food and dining options that cater to a variety of tastes. The attentive and professional staff contribute significantly to the positive experience, delivering service that is both warm and efficient. Coupled with its convenient location, Hilton London Bankside offers an ideal blend of comfort, quality, and hospitality, making it a highly recommended destination for travelers exploring London.

Show less

Amenities and facilities

Exceptional9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Danish
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Polish
  • Russian
  • Spanish
  • Turkish
Family
  • Children's books and toys
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Satellite/cable channels
  • Slippers
  • Smoke detector
  • Telephone

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
OXBO Bankside
  • Cuisine: British
  • Menu: Buffet

Location

2-8 Great Suffolk Street, SE1 0UG, Waterloo and Southwark, London, United Kingdom, SE1 0UG

Excellent8.8

Location

Airports
  • London City Airport (LCY)
    10.4 km 29 min drive
  • Heathrow Airport (LHR)
    24.8 km 59 min drive
Public transportation
  • Southwark Tube Station
    310 m 6 min walk
  • London Blackfriars Train Station
    670 m
Hospital or clinic
  • Burrell Street Sexual Health Centre
    150 m
Shopping
  • Camden Market
    5.0 km
Convenience store
  • Sainsbury's Local
    700 m 5 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • London Eye
    1.3 km
  • Big Ben
    1.7 km
  • Tower of London
    1.8 km
  • Tower Bridge
    1.8 km
  • National Gallery
    1.9 km
  • The British Museum
    2.4 km
  • Buckingham Palace
    2.9 km
  • Madame Tussauds London
    4.2 km
  • V&A - Victoria and Albert Museum
    5.0 km
  • Natural History Museum
    5.3 km
Nearby landmarks
  • Kirkaldy Testing Museum
    40 m
  • Woolfson & Tay Independent Bookshop & Cafe
    60 m
  • Burrell Street Sexual Health Centre
    150 m
  • Switch House (on 10 floor)
    190 m
  • Tate Modern
    270 m
  • Bankside Gallery
    280 m
  • Southwark Tube Station
    310 m
  • Tate Modern Art Gallery
    320 m
  • Nelson Square
    330 m
  • Baltic
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Bedding configuration is subject to availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)25 GBP
The property
  • Year property opened2015
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee58 GBP

Reviews of Hilton London Bankside from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.4
  • 10
  • 4.4
  • 9.2
  • 10
  • 6.8
  • 8.4
  • 10
  • 10
  • 9.6

Most recent

  • Room comfort and quality score 10 out of 10 and is a high score in London
    Room comfort and quality10.0
  • Cleanliness score 9.4 out of 10 and is a high score in London
    Cleanliness9.4
  • Service score 9.1 out of 10 and is a high score in London
    Service9.1
  • Facilities score 9 out of 10 and is a high score in London
    Facilities9.0
  • Location score 8.8 out of 10 and is a high score in London
    Location8.8
  • Value for money score 8.7 out of 10 and is a high score in London
    Value for money8.7
High score for London

Rating

9+ Exceptional (88)
8-9 Excellent (30)
7-8 Very Good (15)
6-7 Good (4)
<6 Below Expectation (5)

Review summary

Powered by OpenAI

The hotel has a convenient location that was mentioned in a few reviews, making it an ideal stay for those who want to be in the heart of the city. The rooms are clean and stylish, providing guests with a comfortable stay. The hotel also offers a good breakfast that was praised by some reviewers. Furthermore, the lovely hotel has a great atmosphere which was mentioned in a couple of reviews. Guests are also happy with the service provided by the excellent and friendly staff.

No issues raised by reviewers.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 142 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    ANNES from South Korea
    Family with young children
    KING BED ROOM WITH SMALL SOFA
    Stayed 4 nights in June 2025

    “Great place with good location”

    The staff are so nice and room condition was clean! I am traveling with toddler where location is my priority, the location is near from bus stop and also underground. Definitely recommended!

    Reviewed July 22, 2025
  2. 8.4
    Excellent
    Rebecca from Australia
    Couple
    King Deluxe Room
    Stayed 3 nights in November 2024

    “Nice stay in good location ”

    The hotel room was larger than I expected which was great. The staff were very friendly and the hotel gym/pool was nice. The location was good, cafe/resturants nearby with a 45 minute walk to west end area/20 minute via public transport to most tourist spots. The cleanliness was fine, not as good as I expected but nothing bad (a few marks in the bathroom, carpet had a few crumbs etc). Overall good for the price we paid (we got a got a good deal) but possibly over priced if paying full price.

    Reviewed December 04, 2024
  3. 9.2
    Exceptional
    Inna from Portugal
    Family with young children
    Family Connecting Room
    Stayed 9 nights in December 2024

    “New year stay”

    Perfect stay, nice spacious, clean rooms, very feeling breakfast, a lot of stuff to take care of about the majority of your needs. Nice Christmas, new year decorations. You need to take a taxi to reach the sighting in the central London

    Reviewed March 25, 2025
  4. 4.4
    Pee from Thailand
    Couple
    Twin Guest Room
    Stayed 7 nights in February 2025

    “Not a good experience”

    Disclaimer : it's just my experience Booked 7 nights there but only stayed there 3 nights. - There's no window in the room. (I mean there's a window but it was dense, we can't see anything outside then everything was dark in the room all the time we were there) I have been traveling a lot but never experience a room which is no window like this before (4-5 stars hotel). That really made us felt very uncomfortable. I was pretty confused cuz the pic in the app, shows the room with a normal window. - the air conditioner was not cold enough which made us woke up at the middle of the night. and 1 night, the AC shut down automatically without us doing anything that made us woke up again in the night. very frustrated and scared at the same time. - there's strange a strange smell (like a bacon) when we firstly got into the room. I asked the staff to come and check and they said they can't smell anything which is really weird cuz me and my mom really can smell that. - The electricity was very weird as well. First day I can turn on the light on the headboard but the next day I can't at the same spot. And I swear I didn't do anything. Also last day at the hotel, we came back from outside and got into the room and can't turn on any lights in the room. So I asked staffs to come and then we came he explained something I didn't think it made sense enough to make us wanna stay in the hotel anymore. Anyway, this is just my experience! maybe just my unlucky time there. The location was not bad but pretty quiet around there. 300 meters to tube. The bed was good, so fluffy. And they had us the complimentary welcome card, dessert and cake which I think it's cute. but just the room I got was the problem I guess.

    Reviewed March 08, 2025
  5. 10.0
    Exceptional
    Rachel from United States
    Group
    Twin Guest Room
    Stayed 3 nights in October 2022

    “Fanastic Stay, Location, Staff - Everything!”

    This place was SUCH a score for us on our recent trip to London. Walking distance away from a couple different underground stations, making it a perfect location for someone who wants to get to a bunch of different places with a quickness. The staff was BEYOND - Alessandra at the front desk was so sweet and helpful and she was even able to get us an early check-in after a long overnight flight from the states. Beds were so comfortable, and the breakfast was delish and definitely worth the $20 add-on. Truly could not have asked for anything more from a home away from home.

    Reviewed October 18, 2022
Changed to review page 1

This is a popular property. Don't miss out!