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7.5

Very good
23.3% this month
/10
(966 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping17
Breakfast10
Shops3
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Floating Pocket Park

140 m

Lisson Gallery

210 m

Broadley Street Gardens

320 m

The Grosvenor Victoria Casino London

350 m

Edgware Road Bakerloo Line Tube Station

120 m

Popular landmarks
Madame Tussauds London

1.1 km

V&A - Victoria and Albert Museum

2.5 km

Natural History Museum

2.6 km

Buckingham Palace

2.8 km

The British Museum

2.9 km

Closest landmarks
Maison Smile

90 m

Cambridge Court Dental

160 m

Dumbell building

210 m

Safeer Pharmacy

230 m

Albert building

240 m

Hilton London Metropole Hotel

"The breakfast spread is good!"

Huey - May 5, 2022
King Executive Room - Bed Hilton London Metropole Hotel
Lobby Hilton London Metropole Hotel
Lobby Hilton London Metropole Hotel
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Newly renovated

Hilton London Metropole Hotel

225 Edgware Road, Hyde Park, London, United Kingdom, W2 1JU - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

3 travelers have booked today.

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 120 meters to public transportation

  • Located in heart of London

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money7.0
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport15.2 km

Rooms available at Hilton London Metropole Hotel

Very good
Room comfort & quality

7.5

DOUBLE KING BED GUEST ROOM
...
    Enter dates to see prices
    King Executive Room
    ...
    • Room size: 22 m²/237 ft²
    • Outdoor view
    • 1 king bed
    Enter dates to see prices
    Family Room Superior
    ...
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      Twin Guest Room
      ...
      • Room size: 18 m²/194 ft²
      • Country/region view
      • 2 single beds
      Enter dates to see prices
      Superior Queen Room with Two Queen Beds
      ...
      • Room size: 28 m²/301 ft²
      • Country/region view
      • 2 queen beds
      Enter dates to see prices
      King Superior Room
      ...
      • Room size: 28 m²/301 ft²
      • Country/region view
      • 1 king bed
      Enter dates to see prices
      Double King Deluxe Room
      ...
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        King Guest Room
        ...
        • Room size: 18 m²/194 ft²
        • Country/region view
        • 1 king bed
        Enter dates to see prices
        Octagon Suite
        ...
        • Shower
        • Kitchenette
        • 1 king bed
        Enter dates to see prices
        King Bed Studio Suite
        ...
        • Kitchenette
        • 1 king bed
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Hilton London Metropole Hotel?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hilton London Metropole Hotel?

        For those who wish to drive their own cars, Hilton London Metropole Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 35 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at Hilton London Metropole Hotel?

        Wake up to a great buffet breakfast at Hilton London Metropole Hotel. Adults can enjoy breakfast offered with an additional charge of 18 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Hilton London Metropole Hotel?

        Hilton London Metropole Hotel features 2 on-site restaurants for your dining convenience.

        Can business events be hosted at Hilton London Metropole Hotel?

        On-site venues and convenient event services make Hilton London Metropole Hotel an ideal choice for hosting meetings. Meeting stationery is available to help your business event or meeting a successful one.

        What is the smoking policy at Hilton London Metropole Hotel?

        Hilton London Metropole Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Hilton London Metropole Hotel?

        Edgware Road Circle Line Tube Station is the closest train, metro, or bus station, about 110 m away from Hilton London Metropole Hotel.

        What restaurants are nearby Hilton London Metropole Hotel?

        Hilton London Metropole Hotel is located in Hyde Park, famous for good restaurants such as San Miguel's Restaurant and Tapas Bar, Subway Noodles and Wetherspoons.

        What popular shopping places are close to Hilton London Metropole Hotel?

        Hilton London Metropole Hotel is located in Hyde Park area which features shopping places such as Harrods, Homemade London and The Antiques Day Trip.

        What are popular attractions near Hilton London Metropole Hotel?

        Guests at Hilton London Metropole Hotel can easily visit Hyde Park, Wallace Collection and South Kensington located in the Hyde Park area.

        What popular natural sightseeing spots are close to Hilton London Metropole Hotel?

        Hilton London Metropole Hotel is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

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        Explore the neighborhood

        What people love about Hilton London Metropole Hotel

        • 7.6

          Very good
          Breakfast

          "The breakfast spread is good!"

          Huey

          |

          May 5, 2022

        • 9.6

          Exceptional
          Location

          "Perfect location , perfect breakfast, nice hotel with everything around it!"

          SONIA

          |

          April 26, 2022

        • 9.6

          Exceptional
          Staff 

          "The staff was very helpful and kind and in general i would strongly recommend it ."

          SONIA

          |

          April 26, 2022

        Overall rating:

        7.5

        Very good
        966 reviews
        Cleanliness
        7.6
        Facilities
        7.3
        Location
        8.2
        Read all reviews >
        What travelers say they love:
        Strategic location, near to train station and shopping mall
        Yesika from Indonesia
        Group
        More about Hilton London Metropole Hotel

        More about Hilton London Metropole Hotel

        Hilton London Metropole Hotel

        See all the incredible sights of London when you stay at Hilton London Metropole Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Hilton London Metropole Hotel, just 3.8 km from London Eye.
        Hilton London Metropole Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in London. Parking is always available, provided by the hotel for their driving guests.
        While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
        Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
        Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
        Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


        Dining and things to do

        Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
        Hotel's host of recreational offerings ensures you have plenty to do during your stay. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


        Around the property

        Take some time to explore London. Learn about the city's art history with a day at The British Museum located 2.9 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.6 km away, and you can always show your friends the time you went to London.

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        Amenities and facilities
        Very good
        Facilities

        7.3

        Most talked about facilities

        Breakfast

        44 mentions

        Housekeeping

        30 mentions

        Internet

        26 mentions

        Food & Dining

        9 mentions

        Languages spoken

        • English
        • Arabic
        • Dutch
        • French
        • German
        • Italian
        • Russian
        • Spanish

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Gift/souvenir shop
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area

        For the kids

        • Family room
        • Kids meal

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]
        • Soundproof rooms

        Getting around

        • Car park [charges apply]
        • Car park [on-site]
        • Rental car
        Food and dining
        Breakfast options
        • Buffet
        Restaurants on site

        Fiamma

        • Cuisine: Mediterranean
        Location
        225 Edgware Road, Hyde Park, London, United Kingdom, W2 1JU
        Excellent
        Location

        8.2

        Airports

        • London City Airport (LCY)
          15.2 km 54 min drive
        • Heathrow Airport (LHR)
          20.5 km 42 min drive

        Public transportation

        • Edgware Road Bakerloo Line Tube Station
          120 m 1 min walk
        • Edgware Road Circle Line Tube Station
          120 m 1 min walk

        Hospital or clinic

        • Maison Smile
          90 m

        Shopping

        • Camden Market
          3.0 km 16 min drive

        Convenience store

        • On-site

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • Madame Tussauds London
          1.1 km
        • V&A - Victoria and Albert Museum
          2.5 km
        • Natural History Museum
          2.6 km
        • Buckingham Palace
          2.8 km
        • The British Museum
          2.9 km
        • National Gallery
          3.1 km
        • Big Ben
          3.7 km
        • London Eye
          3.9 km
        • Tower of London
          6.6 km
        • Tower Bridge
          6.7 km

        Nearby landmarks

        • Maison Smile
          90 m
        • Edgware Road Bakerloo Line Tube Station
          120 m
        • Edgware Road Circle Line Tube Station
          120 m
        • Floating Pocket Park
          140 m
        • Cambridge Court Dental
          160 m
        • Dumbell building
          210 m
        • Lisson Gallery
          210 m
        • Safeer Pharmacy
          230 m
        • Albert building
          240 m
        • Salton House
          270 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 6-17 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 18 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking for 10 or more rooms, different policies and additional supplements may apply.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out from12:00
        • Check-out until12:00

        Extras

        • Breakfast charge (unless included in room price)18.5 GBP

        The property

        • Non-smoking rooms/floorsno
        • Number of bars/lounges3
        • Number of floors23
        • Number of restaurants2
        • Number of rooms 1099
        • Year property opened1973
        • Most recent renovation2022

        Parking

        • Daily parking fee35 GBP
        Property announcements

        The property is currently undergoing refurbishment, with the hotel entrance currently located on Harbet Road until further notice. For further information, guests are requested to contact the property directly.

        Reviews of Hilton London Metropole Hotel from real guests

        Provided by verified guests of Agoda
        7.5
        /
        10
        Cleanliness7.6
        Facilities7.3
        Location8.2
        Room comfort and quality7.5
        Service7.6
        Value for money7.0
        High score for London
        Rating
        9+ Exceptional (118)
        8-9 Excellent (104)
        7-8 Very Good (202)
        6-7 Good (79)
        <6 Below Expectation (153)
        Time of the year
        Mar - May (179)
        Jun - Aug (192)
        Sep - Nov (127)
        Dec - Feb (158)
        All guests (966)
        All room types
        All languages

        Show reviews that mention 

        Showing 656 verified guest comments
        12345
        9.0
        Exceptional
        Angela
        Family with teens
        Stayed 4 nights in June 2011

        Great location, spacious rooms... But no free wifi”

        Metro station just 3mins walk away, huge marks & Spencer just across the street, spacious rooms, nice toiletries

        the hotel staff was friendly & helpful. the minute the hotel reception retrieved my booking, she knew that i am a hilton member & immediately upgraded our room to a suite! it was a wonderful surprise! the room was spacious & the beds were really comfortable. we also liked the crabtree & evelyn toiletries provided. as the hotel was just a few mins walk from the metro, it was very convenient getting around. oxford street & hyde park are about 20mins walk from the hotel. there were also supermarkets within walking distance. what was also convenient was that there is a shuttle bus that the concierge can arrange for you to go from hotel to bicester village!! we paid 23pounds per person for that. well worth the convenience! my parents & i enjoyed our stay at hilton!

        Reviewed June 17, 2011

        See room deals

        9.3
        Exceptional
        David from United Kingdom
        Solo traveler
        King Guest Room
        Stayed 1 night in April 2012

        A Very Pleasant Stay”

        Free Upgrade , View of London, Location,facilities

        This was my first visit to The London Metropole Hilton, and I was not disappointed , a free upgrade to the top floor helped of course , and great view too !, wonderful cosy bed also.. I arrived very early (9am) but this was not a problem , and the helpful lady in reception , took care of everything with a minimum of fuss. Like the Edgware Rd location , barely a minute walk across the road to the Tube. Liked the feel of the Hotel , that exciting buzz , of staying somewhere , thats not your average hotel. The Sports Bar was great for watching the Saturday lunchtime Football in style too !! I will return

        Reviewed May 13, 2012

        See room deals

        8.7
        Excellent
        Stefano from Italy
        Family with teens
        King Guest Room
        Stayed 1 night in July 2013

        Great choice in London!”

        Location - Rooms - Friendly Staff

        I often stay at the Metropole while I'm in London and it has a great deal quality/price compared to the other London hotels. Staff Is very nice and the hotel is very clean and new. It is very close to Oxford street and Hyde park! I definitely recommend it!

        Reviewed July 10, 2013

        See room deals

        9.2
        Exceptional
        Hasrina from Brunei Darussalam
        Group
        King Guest Room
        Stayed 2 nights in March 2019

        Early check in ”

        Stayed at Hilton London Metropole. The Hotel is clean and good location. Halal restaurants and cafes nearby. Closer to Paddington station and Heathrow Express. Our flight was early and we are able to check in to our rooms straightaway without extra charges.

        Reviewed June 05, 2019

        See room deals

        8.7
        Excellent
        Chen from Malaysia
        Family with teens
        Superior Queen Room with Two Queen Beds
        Stayed 3 nights in January 2014

        Luxury International Hotel with spacious room”

        Great Buffet Breakfast, Easy access to metro, Comfy large bed

        Great 3 night stay with Hilton London Metropole Hotel, It's my second time staying in this hotel, just a short walk you can reach Edgware Metro Station, and it's only 10mins walk to Paddington Station. If you're familiar with london, this is a great hotel for you to stay.

        Reviewed January 20, 2014

        See room deals

        8.3
        Excellent
        Kelly from Brazil
        Business traveler
        King Guest Room
        Stayed 2 nights in January 2013

        Great location and comfortable room”

        2min walk from Edgware Road tube, lots of shops around, room is standard size and clean

        I stayed at Hilton London Metropole Hotel in January/2013 for 2 nights during a business trip and had no problems at all during my stay. The check-in was very quick, the room is standard size and got everything I needed, and the check-out is very simple too, just need to drop the card in a box if you have pre-paid your stay. Location is also great, 2 min walk from Edgware Road tube and there are lots of shops and restaurants around. Definitely recommend.

        Reviewed February 20, 2013

        See room deals

        8.3
        Excellent
        Yok from Malaysia
        Family with teens
        Twin Guest Room
        Stayed 3 nights in November 2011

        Nice hotel and service with a smile”

        Friendly and helpful staff and big rooms

        hotel is a short walk from paddington station, so we saved on taxi fare and walked to the hotel. taxi fare is pretty costly in london. the hotel location is great as there are two train stations along edgeware road. the staff are very friendly. the rooms are big and the beds are comfortable, the sheets are clean and on the whole we are pleased that we chose to stay at hilton metropole as it is also not too far to travel to oxford street.

        Reviewed January 12, 2013

        See room deals

        10.0
        Exceptional
        Lois from United States
        Solo traveler
        King Guest Room
        Stayed 3 nights in March 2012

        Great location. nice hotel”

        close to shops and public transportation

        very convenient hotel to stay.close to shops, public transportation and atm machine and many restaurants. staff are friendly and helful. nice cozy and clean room, has coffee maker in room. concierge very cordial and helpful with info re: wgich train or is preferable to theatres, and other touristy places. convininet restaurants in the hotel, although i have not tried it, i know it's there if i don't fee like dining out. i have stayed in this hotel numerous occasions and i have yet to be dissapointed. i'd recommend this to anyone who is in london for a brief time because it does not take up time to get around from here to the highlights in london. i also love the cafe by the lobby for a quick latte & croissant. pleasant hotel to stay.

        Reviewed March 10, 2012

        See room deals

        9.7
        Exceptional
        Eduardo from Italy
        Couple
        King Guest Room
        Stayed 1 night in April 2012

        Great location, beautiful room and awesome service”

        Big clean room, wonderful swimming pool / sauna.

        spent a week at the hilton and loved it. the hotel is on edgware road, only a few steps away from the tube station. location is perfect. staff is very friendly and helpful. the hotel features a fitness club that includes gym, sauna / steam room and swimming pool, which is great after walking all day around london. had a lovely time there.

        Reviewed May 07, 2012

        See room deals

        10.0
        Exceptional
        Sigrid from Denmark
        Solo traveler
        Twin Guest Room
        Stayed 4 nights in July 2012

        Great location”

        Location, breakfast, helpful staff

        I really enjoyed my stay at the hotel. It's located very close to Edgware Underground Station. The hotel was very quiet and I slept like a rock. The hotel is within walking distance from Regent's and Hyde Park. I guess this is my new favourite London hotel.

        Reviewed July 19, 2012

        See room deals

        7.7
        Very good
        Boopathy from India
        Business traveler
        Superior Queen Room with Two Queen Beds
        Stayed 2 nights in August 2011

        Ideal Location and Quality hotel”

        Restaurent for Breakfast is over crowded

        the hotel is located at a perfect location and the rooms are clean and comfortable. it was stuffed with extras like a teapot, teas, cookies, plenty of towels, hair dryer, iron, safe, honor bar, etc. breakfast was included each morning, and we were surprised to find an omelet station. what makes the hotel is the quality of the staff that work there. the staff at the hilton metropole are quite simply outstanding. no matter how busy they are unfailingly polite, friendly and helpful. the rooms are good, clean, well equipped and fairly spacious. it's not a cheap hotel but it is increasingly the first place we look for accommodation in london.

        Reviewed August 15, 2011

        See room deals

        8.3
        Excellent
        Nur from Singapore
        Couple
        King Guest Room
        Stayed 7 nights in February 2013

        Best food chain area and transport”

        Guestroom view was fabulous

        It was just average for the overall service of the hotel. Partly disappointed with the service the hotel provided. We arrived at 7am london time and the receptionist told us there was no room available for us until the next guest checkout at 12-3pm. Making a guest wait? Why hilton is not flexible enough for a better option to customer?. Second thing, she upselled us to an executive room at just for the first night stay on temporary before we moved to the room that we booked. To our second disappointment the room doesnt look like an executive, the room smelled of someone who just smoked in the room(where it's a non-smoking room), and the air con heater wasn't functioning properly. My husband and myself moved back to our deluxe room on the second night and it was much much more better and we were happy and satisfied throughout our stay in the guestroom. The view was also perfect and the hotel area was what satisfied us. It is nearby everywhere we're going. Nearby long stretch of cheap delicious halal foods, nearby underground(trains), and buses, marks & spencer supermart is just a door away from the hotel.

        Reviewed March 06, 2013

        See room deals

        8.0
        Excellent
        Rahbar from Bangladesh
        Business traveler
        Stayed 4 nights in July 2010

        Location that Matters”

        - Value for money for the location, food, access to the London Underground
        Rooms a bit smaller, the bathroom fittings needs improvement

        The location of Hilton Metropole is unbeatable. It is a mere 10 minutes walk from the Paddington Station where you can reach from London Heathrow Express in 15 minutes. Then various kinds of restaurants, specially middle eastern, are located right next to the hotel. There is a Marks and Spenser store right opposite. The connection to the underground by the Edgware Road Underground Station is extremely convenient that takes you to Oxford Circus, Piccadilly in a few minutes.

        Reviewed August 08, 2010

        See room deals

        8.7
        Excellent
        James from United Kingdom
        Family with teens
        Superior Queen Room with Two Queen Beds
        Stayed 2 nights in August 2011

        Very Professional”

        Nicely presented room

        made to feel welcome upon arrival. we had a couple of check-in issues but these were quickly resolved by the receptionist and manager to our complete satisfaction. the hotel itself is very modern and has a fair bit of splendor attached to it. the decor throughout the hotel, including the room, was excellent and to a high standard. location wise, the hotel is well situated and (assuming the weather is ok) allows you to walk to hyde park and oxford street.

        Reviewed August 11, 2011

        See room deals

        9.7
        Exceptional
        Elaine from Ireland
        Couple
        King Guest Room
        Stayed 2 nights in May 2012

        Perfect location for everywhere”

        Location could not have been better

        we thoroughly enjoyed our stay at your hotel last weekend. we had a wedding in russell sq which was a direct taxi journey away.. the tube station is opposite the front door and hyde park and oxford street are walking distance away. marks and spencers is on opposite side of street which was great for snacks! we would stay here again as can't beat location.

        Reviewed June 04, 2012

        See room deals

        6.4
        Good
        Ahmad from Malaysia
        Family with young children
        Twin Guest Room
        Stayed 3 nights in December 2018

        The hotel does not fit to be a Hilton”

        I have been a loyal Hilton Honors member for over 10 years and I've been staying in Hilton London Metropole without fail every time I go to London on holiday. I've been staying in the Metropole since 2015 and every stay we were given the tower wings which the rooms are dilapidated. It depends on your luck where some time you get a decent room and sometimes you get a dilapidated room. The room we stayed Room 1014 was horrible where the smell of cigarettes lingered around during our stay. The side lamp did not work and the heating as well did not work. The mattress definitely need a change as well as the flat pillow. Most Hilton hotel chains have fluffy pillows. The Metropole has a good central location which why we chose to stay there every time. In the past, they had newspapers distributed free, this year none to be sighted. We paid almost GBP 250 a night for that crappy room.

        Reviewed January 06, 2019

        See room deals

        8.0
        Excellent
        Kwan from Malaysia
        Couple
        King Guest Room
        Stayed 3 nights in February 2013

        Good location, room and service was satisfactory. ”

        location, location, location

        Our room was exactly what we had wanted when we placed the booking via Agoda. Tea and coffee making facilities was good as there was plenty of tea and coffee satchets for us to enjoy in the evening. We would recommend to our friends to stay at Hilton Metropole London.

        Reviewed February 24, 2013

        See room deals

        10.0
        Exceptional
        Eduardo from Italy
        Couple
        King Guest Room
        Stayed 6 nights in April 2012

        Wonderful hotel with outstanding customer service”

        Minutes away from everything you want to see in London

        This hotel is great value for money. Located only a few steps away from Edgware Road tube station, this hotel is near all London hotspots. All staff is extremelly friendly and helpful, specially the ones working at the breakfast restaurant. They're simply great. Swimming pool and sauna provided me with good moments of relaxation after long hours out.

        Reviewed May 07, 2012

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        7.7
        Very good
        Gary from Malaysia
        Family with teens
        Superior Queen Room with Two Queen Beds
        Stayed 6 nights in December 2012

        Good hotel, but with irritating details”

        Rooms are of considerable size

        this is probably one review which will be rather contradicting to itself. during my stay there, there was at least 3 separate incidents from the time of my arrival. but then again these incidents could be isolated hence the summary of this review should be noted at the end. 1. there was a fire drill, i believe on the 3 day of my stay, and after the drill i was greeted by non functioning lifts and a very jumpy hotel manager, who was partially pissing off every customer who were trying to get back into their warm rooms after coming in from the frosty weather outside. 2. someone tried to enter my room, whilst it was occupied. wow. after my rather volcanic blowing off, i was very quickly given an explanation that it could be the someone trying to refill the bar by the guest relations manager. i wasn't going to buy that. next someone comes up to my room to admit his intrusion saying it was because he wanted to check if my room was properly cleaned. then i have the guest relation officer offering to see how we can resolve this, and she wasn't even aware at that time until i told here someone came up to apologise on the matter. to be honest i was going to make this a very big issue, having come from managing hotels and resorts in the past and i knew the sops and they don't defer much. worse case scenario i could have made into an attempted break-in. well the genuine gesture from the guest relation person persuaded me to calm down. good job, haadas. 3. after a very frosty morning outside, my family and i were trapped in the revolving doors. after we got out, i was absolutely astonished by the security that let us out. he said you need to let the doors revolve twice before getting in. huh!!! anyhow the summary, it is a great hotel by and large, but the quirky and irritating (even if they were isolated) made this particular stay far from something i would expect from a hilton.

        Reviewed December 14, 2012

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        9.0
        Exceptional
        nelson from Philippines
        Family with teens
        Stayed 3 nights in May 2012

        Great staff & service.”

        Beautiful Hotel!

        we thank agoda in giving us the opportunity on staying in this great hotel! the staff were all friendly & very accommodating in all of our queries ( giving us directions on how to reach a particular place, best mode of transportation & its connections, etc. ) it really made our stay in london very memorable! this is really a great hotel!!!

        Reviewed June 04, 2012

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