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Hilton Los Angeles Universal City Hotel

"The staff were extremely friendly and welcoming on arrival."

vicky - October 22, 2018
Queen Bed Hilton Los Angeles Universal City Hotel
Lobby Hilton Los Angeles Universal City Hotel
Swimming pool Hilton Los Angeles Universal City Hotel
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Hilton Los Angeles Universal City Hotel

555 Universal Hollywood Drive, Universal City, Los Angeles (CA), United States, 91608 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Universal Studios Hollywood
Within 480 m of property
See map
Popular landmarks
Universal Studios Hollywood 480 m
Madame Tussauds Hollywood 4.3 km
Hollywood Sign 4.5 km
Hollywood Walk Of Fame 4.9 km
Griffith Observatory 5.8 km
Griffith Park 7.9 km
La Brea Tar Pits and Museum 8.3 km
The Getty Center 12.6 km
Staples Center 13.4 km
Venice Beach 19.8 km
Nearby landmarks
Frankenstein Parking 200 m
Super Silly Fun Land 250 m
Dino-Play 350 m
Universal City (LACMTA station) 410 m
Universal City Metro Station 410 m
Campo de Cahuenga 440 m
Universal CityWalk Hollywood 470 m
Baked Potato 480 m
Universal Studios Hollywood 480 m
It'Sugar 680 m

9.1

Exceptional

Location rating score

2.87 kilometers from city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersPopular destination! Properties in Los Angeles (CA) are being booked every minute!
Value for money7.4
Location rating9.1
Nearest airportBob Hope Airport (BUR)
Distance to airport6.6 km

Rooms available at Hilton Los Angeles Universal City Hotel

Excellent
Room comfort & quality
8.6
2 Queen Universal View
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 queen beds
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1 King Bed Executive Floor
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Diplomat Suite
...
  • Room size: 120 m²/1292 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 double beds
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2 Double Executive Floor Universal View
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
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1 King Bed Mobility Hearing Accessible Roll in Shower
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
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2 Queen Beds Executive Floor
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 queen beds
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1 King Corner Universal View Sofabed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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1 King Executive Level Suite Accessible Roll in Shower
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hilton Los Angeles Universal City Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Los Angeles Universal City Hotel?

For those who wish to drive their own cars, Hilton Los Angeles Universal City Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 30 USD per day. If you're looking for an easy way to get around Los Angeles (CA) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Los Angeles Universal City Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Los Angeles Universal City Hotel. Adults can enjoy breakfast offered with an additional charge of 30 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Los Angeles Universal City Hotel?

Hilton Los Angeles Universal City Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Hilton Los Angeles Universal City Hotel?

Hilton Los Angeles Universal City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hilton Los Angeles Universal City Hotel?

Universal City (LACMTA station) is the closest train, metro, or bus station, about 410 m away from Hilton Los Angeles Universal City Hotel.

What restaurants are nearby Hilton Los Angeles Universal City Hotel?

Restaurants including Cafe Sierra, The California's and Saddle Ranch Chop House are popular in Hilton Los Angeles Universal City Hotel’s neighborhood which is known as Universal City.

What popular shopping places are close to Hilton Los Angeles Universal City Hotel?

Shopping options in Hilton Los Angeles Universal City Hotel’s Universal City neighborhood include It'Sugar and Studio City Farmers Market.

What are popular attractions near Hilton Los Angeles Universal City Hotel?

Guests at Hilton Los Angeles Universal City Hotel can easily visit Universal Studios Hollywood, Super Silly Fun Land and Dino-Play located in the Universal City area.

What popular natural sightseeing spots are close to Hilton Los Angeles Universal City Hotel?

Hilton Los Angeles Universal City Hotel’s nearby natural sights include Burbank Peak, Cahuenga Peak and Mount Lee located in the same Universal City area.

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Explore the neighborhood

What people love about Hilton Los Angeles Universal City Hotel

  • 9.6

    Exceptional

    "The hotel was superb."

    vicky

    |

    October 22, 2018

  • 8.0

    Very good

    "Good hotel."

    STEFANNIE

    |

    July 15, 2018

Property ranking|Compared to 3,491 Los Angeles (CA) properties
See all rankings
Room comfort score
8.7/10
Location score
9.1/10
Cleanliness score
8.5/10
Room size
30 sqm.
Better than
99
%
of Los Angeles (CA) properties
Better than
98
%
of Los Angeles (CA) properties
Better than
96
%
of Los Angeles (CA) properties
Bigger than
95
%
of Los Angeles (CA) properties
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Overall rating:

8.5

Excellent
2,206 reviews
Cleanliness
8.5
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
The beds were absolutely amazing!
Shannon from Australia
Group
More about Hilton Los Angeles Universal City Hotel

More about Hilton Los Angeles Universal City Hotel

Built in 1984, Hilton Los Angeles Universal City Hotel is a distinct addition to Los Angeles (CA) and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Universal Studios Hollywood, Universal CityWalk Hollywood, It'Sugar.

Hilton Los Angeles Universal City Hotel offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are 24-hour room service, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

Step into one of 482 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, carpeting, towels, closet, smoke detector which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, fitness center, golf course (within 3 km), outdoor pool. Whatever your purpose of visit, Hilton Los Angeles Universal City Hotel is an excellent choice for your stay in Los Angeles (CA).

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Most talked about facilities

Housekeeping

7 mentions

Car Park

3 mentions

Breakfast

2 mentions

Internet

2 mentions

What they offer

8.4

Excellent

"Free shuttle to disneyland."

STEFANNIE

|

July 15, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Buffet

Restaurants on site

Cafe Sierra
Cuisine:American, Chinese
Menu:Buffet, A-la-carte
Coffee Corner
Cuisine:American
Lobby Lounge
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hilton Los Angeles Universal City Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities7.7
Location9.1
Room comfort and quality8.6
Service8.1
Value for money7.4
High score for Los Angeles (CA)
Rating
9+ Exceptional (37)
8-9 Excellent (29)
7-8 Very Good (18)
6-7 Good (12)
<6 Below Expectation (17)
Time of the year
Mar - May (33)
Jun - Aug (32)
Sep - Nov (22)
Dec - Feb (26)
Don't miss out!Properties in Los Angeles (CA) are being booked every minute!
All guests (198)
All room types
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Show reviews that mention 

Showing 113 verified guest comments
12345
9.0
Exceptional
Yuek from Malaysia
Solo traveler
1 King Bed
Stayed 1 night in February 2015

Hilton Los Angeles Universal City Hotel”

Good location, Room comfort, Hotel Facilities

Superb stay at Hilton Los Angeles Universal City Hotel, 5 minutes from Universal Studio and 10 minutes walk from Subway. The room is comfortable and with authentic design.

Reviewed August 10, 2015

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10.0
Exceptional
Freddie from United States
Couple
Stayed 1 night in June 2010

the best at universal city !!”

everything !!! from location to service!!
nothing !!! absolutely nothing !!

I loved this hotel it was by far the best hotel i have stayed at in Los Angeles !! I have no complaints about this place the location is very good and close to Universal studios and City Walk !!

Reviewed July 26, 2010

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9.6
Exceptional
vicky from United Kingdom
Couple
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in October 2018

An enjoyable fantastic stay”

We stayed here for 2 nights to visit universal studios such a fantastic location. The hotel was superb. The staff were extremely friendly and welcoming on arrival. We checked in on the day of my birthday and mentioned this not to expect anything but just in conversation why we were visiting. When we got to our room there was champagne and chocolate dipped strawberries on a silver platter. It was such a lovely gesture from the hotel and the member of the reception team who went to the trouble to do this Thank you to the Hilton hotel universal studios for a lovely stay 😊😊

Reviewed October 23, 2018

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8.4
Excellent
Tricia from United States
Couple
1 King Bed
Stayed 1 night in January 2019

Great Location But Sooooo Expensive!”

My husband and I drove up to Universal Studios from San Diego for the day and we decided to book a room here for one night so we didn’t have to drive all the way back home after enjoying a long day at the park. The price of our room was $234 on Agoda. When we checked in and paid for the room that price shot up to $321. That included a $28 parking fee, taxes, resort fees, etc. Unfortunately we drove straight to Universal Studios and didn’t stop off at the hotel to drop off the car beforehand so we paid $25 for general parking at the park too. So in total we paid $53 for parking that day. What a bummer. The room was comfortable but looking a little tired. There were holes plugged with what looked like toilet paper in the bathroom and bedroom and the toilet had a gray textured sheen on it making it look very old. The bed was comfortable but it shook easily - every time my husband rolled over the bed shook pretty noticeably and it woke me up every tine. That was frustrating. The room was very quiet, which we very much appreciated- the only irritating thing is that there’s a very bright built-in nightlight outside the bathroom door that casts a steady bright light in the bedroom all night long. We ended up pulling the ironing board in front of it at one point and that definitely helped! But it’d be nice to have a manual dimming option for guests. The kicker was checking out the breakfast options this morning and seeing $18 for a simple two egg, bacon, toast, and fruit breakfast. Holy cow! We chose to forgo breakfast today - our pocketbooks couldn’t take the weight. After spending an arm and a leg at Universal Studios it was just disappointing to get further price gouged at the hotel. But I suppose that’s the price of convenience, since this hotel is ridiculously close to the park. Just beware!

Reviewed January 20, 2019

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10.0
Exceptional
Maria from United States
Family with teens
Stayed 2 nights in August 2013

Diversion a la vista”

Locacion, bonito hotel y precio

It was very wonderful. The hotel is beautiful, clean and close to the Universal Studios. That was the main reason to stay here. We will came again here! We really love the place and all the attractions close by. We recomend this hotel for everything you have to come to Universal City.

Reviewed September 02, 2013

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9.2
Exceptional
Adeline from Indonesia
Group
2 Queen Beds
Stayed 1 night in June 2016

Exceptional”

Very close to Universal Studios Hollywood. Just less than 10 mins walk to Uniersal City Station. Quiet, you can't find the nearest mini store or restaurant in walking distance except in Universal Studios Area. The room was spacious. Staffs were friendly. Recommended.

Reviewed March 08, 2017

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10.0
Exceptional
paul from United Kingdom
Family with teens
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in July 2017

hilton hotel ”

use this hilton hotel before so it is a great place to stay for universal studio staff are excellent upgrade room on arrival for free clean hotel food great i recommend this hotel 10/10

Reviewed July 22, 2017

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9.7
Exceptional
Siti from Singapore
Family with young children
2 Double Beds
Stayed 2 nights in June 2014

Wonderful & Pleasant Stay.”

Clean, comfortable & convenient.

I had a wonderful & pleasant stay. The room is super big, clean & comfortable. Nice view. Breakfast fantastic! They provide free shuttle to Universal Studios. Near the subway as well. Would definitely recommend this place especially those with young kids like me. I find that the price is reasonable for a 5 star hotel.

Reviewed September 02, 2014

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9.7
Exceptional
Anne from Australia
Couple
1 King Mobility Hearing Accessible Tub
Stayed 1 night in July 2013

Convenient, relaxing,friendly”

Staff helpfulness. Accommodation. Proximity to universal studios

We were warmly received and checkin was quick and helpful. Staff were friendly and extremely helpful throughout our stay. Outstanding service. Got a huge room upgrade to the presidential suite and felt thoroughly spoilt after a long haul journey. Proximity to universal could not be closer or more convenient. Loved our one night stay and would DEFINATELY return

Reviewed August 06, 2013

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9.3
Exceptional
Terrence from United States
Couple
2 Double Mobility Hearing Accessible Tub
Stayed 3 nights in March 2014

Pleasant Stay at the Universal Hilton”

Staff, Cleanliness, Accomidations

The staff was great, the location was perfect for sightseeing as well as Universal Studios which was a quick tram ride or pleasant 10 minute walk. The rooms were clean and nicely decorated. The view was great of the Hollywood area etc. and the room staff was very pleasant and efficient with any requests needed. Great Stay, would recommend for Universal and Hollywood stay...

Reviewed March 10, 2014

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8.0
Excellent
EUNSUN from South Korea
Couple
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in January 2014

Best choice for visiting Universal Studio”

Location, Friendly staff, Large room

It is the best location for travelers who plan to visit Universal studio. The hotel provides free shuttle to the park or only 10 min walk distance. Besides, the city walk is perfect for hanging out and dining at night and little fun of shopping. Though my room has a bit troubles of door lock or wrong room service but all staffs are very friendly and willing to help to fix it. Great choice!

Reviewed January 29, 2014

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8.7
Excellent
Yusnodjarwadi from Malaysia
Solo traveler
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in October 2013

Great experience and good buffet”

The hotel very near to Universal Studio and I really enjoy the breakfast and dinner buffet. Free shuttle between hotel and Universal Studio.

I love the quality of bed. The breakfast and dinner (seafood) buffet was good. Universal studio just a walking distance from the Hotel. Alternatively, free shuttle between Hotel and Universal Studio. Wifi is limited for an hour per day.

Reviewed October 23, 2013

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7.0
Very good
Phonlasit from Thailand
Couple
2 Double Beds
Stayed 1 night in December 2013

Clean room. Good location. Beware of parking fees.”

Clean room. Location. Affordable.

We chose to stay at Hilton Universal city because we were visiting the Universal studio on the day. The hotel is nice ever all but the Hilton chain seems to hide some parking charges. 30%+ of the hotel charge for parking fee seems a bit steep, especially when it's not made clear when making the reservation.

Reviewed January 01, 2014

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8.4
Excellent
Amy from New Zealand
Couple
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in September 2016

Emergency procedures require review”

Overall stay was good and in a great location right next to Universal Studios. Unfortunately we were awoken at 3.30am on our second night by a women extremely high on drugs yelling Fire Fire Fire! When we exited our room to the hallway, a staff member was there, however basically shrugged his shoulders. I asked if we needed to use the stairs and he replied with a very vague "I guess". The fire alarm then went off. We then walked down 14 flights of stairs and waited in the lobby with the other guests for about 15 minutes before anyone could tell us what was going on. The gentleman that checked us out in the morning was very professional and handled this very well, even offering us a complimentary breakfast, it's just such a shame that the night staff were really unhelpful especially in what could have been an actual emergency.

Reviewed October 07, 2016

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7.2
Very good
David from Australia
Couple
2 Double Beds
Stayed 2 nights in May 2018

Great location”

My partner and I stayed here 9 years ago and really enjoyed our visit, we decided to come back. Unfortunately this time we have noticed that Hilton has dropped their standards. Room amenities have been substantially reduced and bell service staff were not attentive. Location was great, a very short walk to Universal Studios and restaurants. Gardens around the hotel are well maintained.

Reviewed May 26, 2018

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8.3
Excellent
Yip from Malaysia
Family with teens
2 Double Beds
Stayed 2 nights in February 2014

Very quiet and close to Universal Studio City. ”

Free shuttle, friendly staffs and ood breakfast.

We booked a transport when we checked out from from Hilton to Holiday Inn, Anaheim. It was the hotel travel and tour company, Starline. It was a 7pm taxi to go to Anaheim. The driver was driving very fast on the fast lane and not very stable. Many times he brake suddenly. My husband noticed he was sleepy and kind of nodding off and asked if he was sleepy !. He was indeed driving very recklessly and dangerously. Please take note. Thank you.

Reviewed February 08, 2014

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8.8
Excellent
Phanphilas from Thailand
Group
1 King Corner with Sofabed
Stayed 1 night in June 2019

Good location for only Universal studios”

The location is great for the person who be there for Universal studios. There is a shuttle bus for free but for parking at the hotel we have to pay 28$+tax which I think they should give us at least 1 parking for free.

Reviewed June 17, 2019

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9.3
Exceptional
David from United States
Solo traveler
1 King Corner Mobility Hearing Accessible Tub
Stayed 4 nights in August 2013

It was a well kept, but a bit too busy.”

1. comfort of the bed, 2. shower amenities, 3. walking distance to local attractions

Oveall, I will stay at the Hilton again. It was my first Hilton experience, a long time Sheraton lodger. I will consider Hilton on my next trip for certain.

Reviewed August 10, 2013

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9.3
Exceptional
JOSIE from Philippines
Couple
1 King Bed
Stayed 2 nights in April 2014

Spring Holiday”

location, foods at the coffee shop of hotel, room is spacious

We stayed for 2 nights in this hotel and it was great experience because of its location, very close to Universal Studio Hollywood.

Reviewed November 10, 2014

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9.6
Exceptional
Shannon from Australia
Group
1 King Bed
Stayed 1 night in October 2018

Fab location, great comfy beds”

Short walk (less than five mins) to universal studios, only a cpl of mins drive to Hollywood! Linda (front reception was amazing) and got us checked in early post a long international flight! The beds were absolutely amazing!

Reviewed October 20, 2018

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