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Hilton Los Angeles Universal City Hotel
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9.0 Excellent location
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9.0Location

Hilton Los Angeles Universal City Hotel

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Excellent
Based on 96 reviewsSee what guests said
8.3
86% would recommend to a friend
  • 400 meters to public transportation

  • Hot tub

  • Air conditioning

  • Room service [24-hour]

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Room choices
Parlor Room with No Bed
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  • 120 m²/1292 ft²
  • Shower and bathtub
  • 1 sofa bed
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King Room with Sofa Bed - Non-Smoking
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  • No view
  • 25 m²/269 ft²
  • 1 king bed and 1 sofa bed
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King Executive Room
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  • No view
  • 25 m²/269 ft²
  • 1 king bed
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King Corner Room
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  • No view
  • 25 m²/269 ft²
  • 1 king bed
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King Executive
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  • No view
  • 25 m²/269 ft²
  • 1 king bed
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Standard Accessible King Bed
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  • City view
  • 28 m²/301 ft²
  • 1 king bed
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1 King Mobility Hearing Accessible Tub
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  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds
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  • 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
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2 Double Beds Accessible
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  • Pool view
  • Non-smoking
  • 2 double beds
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1 King Bed
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  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Verified guest reviews

Agoda Reviews (96)
Filter by guest type:
Cleanliness8.6
Facilities7.8
Location9.0
Room comfort and quality8.6
Service8.3
Value for money7.7
Provided by verified guests of Agoda
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10.0
paul from United Kingdom
Family with teens
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in July 2017
hilton hotel
use this hilton hotel before so it is a great place to stay for universal studio staff are excellent upgrade room on arrival for free clean hotel food great i recommend this hotel 10/10
Reviewed July 22, 2017
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4.4
Daniel from Ireland
Family with teens
King Room with Sofa Bed - Non-Smoking
Stayed 2 nights in April 2017
Dirty Noisy Hotel
Requested quiet room in high floor and was put on second floor near laundry where noise level woke us around 5am. Hotel response to €350 per sleepless night was to comp breakfast. Said I would prefer comp parking. Told this was separate to hotel although it appeared on my final bill. No duty manager available to hear complaint between 8pm and 8am. Hairs in bathroom and stained sheets. This is a dirty dated overpriced Hilton with location it's only redeeming feature.
Reviewed April 17, 2017
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9.2
Adeline from Indonesia
Group
2 Queen Beds
Stayed 1 night in June 2016
Exceptional
Very close to Universal Studios Hollywood. Just less than 10 mins walk to Uniersal City Station. Quiet, you can't find the nearest mini store or restaurant in walking distance except in Universal Studios Area. The room was spacious. Staffs were friendly. Recommended.
Reviewed March 08, 2017
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8.4
Amy from New Zealand
Couple
1 King Mobility Hearing Accessible with Tub
Stayed 2 nights in September 2016
Emergency procedures require review
Overall stay was good and in a great location right next to Universal Studios. Unfortunately we were awoken at 3.30am on our second night by a women extremely high on drugs yelling Fire Fire Fire! When we exited our room to the hallway, a staff member was there, however basically shrugged his shoulders. I asked if we needed to use the stairs and he replied with a very vague "I guess". The fire alarm then went off. We then walked down 14 flights of stairs and waited in the lobby with the other guests for about 15 minutes before anyone could tell us what was going on. The gentleman that checked us out in the morning was very professional and handled this very well, even offering us a complimentary breakfast, it's just such a shame that the night staff were really unhelpful especially in what could have been an actual emergency.
Reviewed October 07, 2016
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10.0
Fenglei from China
Couple
1 King Bed Executive Floor
Stayed 2 nights in March 2016
Nice hotel
Next to the universal studio, hotel has shuttle bus to the universal studio.
Reviewed March 19, 2016
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7.0
TAKAHIDE from Japan
Couple
Stayed 2 nights in February 2016
No1 universal studio hotel
Walking distance for Universal studios, kind & friendly staff, enough room space
One of our purpose was to visit Universal studios, then decide to stay at Hilton. It was good choice. We joined VIP tour and could spend so exciting time. We visited Santa Monica for another day. We were enjoying so much for both day. The improvement point is that TV size in the room is very small. We requested somethings by phone, but it took so much time.
Reviewed February 13, 2016
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9.7
Eleanor from Philippines
Couple
1 King Bed
Stayed 1 night in December 2015
Good location
Location, check in and comfort
Reviewed December 24, 2015
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9.0
Aaron from Singapore
Couple
1 King Mobility Hearing Accessible with Tub
Stayed 6 nights in November 2015
Good hotel with nice spacious room
Room, food, price
Good experience
Reviewed December 11, 2015
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8.7
Simone from Australia
Couple
1 King Bed
Stayed 4 nights in October 2015
First stop in USA
The BED! , location
We arrived early so they let us checkin a few hours before standard time. The room was very nice. VERY comfortable bed. Walked big distance to universal studios. Only down side was $ 25 per day for parking.
Reviewed November 04, 2015
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7.3
Ramon from Philippines
Family with teens
2 Double Beds
Stayed 1 night in September 2015
What I like about hilton universal city
The Location is near USH and metro, Filipino staffs are hospitable and accommodating, this hotel has in-site car/limo/tour services booth.
The only downside of staying in Hilton is no complimentary airport shuttle service to the hotel, and the ambiance seems old. I would still consider staying here next time.
Reviewed September 22, 2015
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Hilton Los Angeles Universal City Hotel
|Excellent 8.3
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