Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
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8.8

Excellent
/10
(904 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping2
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Palacio de Bellas Artes 480 m
Paseo de la Reforma 700 m
Metropolitan Cathedral (Catedral Metropolitana) 900 m
Zocalo 1.4 km
Templo Mayor 1.5 km
Chapultepec Castle 4.1 km
National Museum of Anthropology (Museo Nacional de Antropologia) 4.3 km
Basilica de Santa Maria de Guadalupe 6.4 km
Museo Frida Kahlo 9.0 km
Coyoacan 9.7 km
Nearby landmarks
Parque Alameda 90 m
Jardín De La Solidaridad 110 m
Museo de Arte Popular 120 m
Barrio Alameda 150 m
Metropolitan Theatre 160 m
Laboratorio de Arte Alameda 170 m
Museo Memoria y Tolerancia 180 m
Fonart, Juárez 190 m
Museo Mural Diego Rivera 190 m
Plaza Juárez 240 m
Free Wi-Fi

Hilton Mexico City Reforma Hotel

Avenida Juarez 70, Colonia Centro, Historic City Center, Mexico City, Mexico, 06010 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Palacio de Bellas Artes
Within 480 m of property
Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 270 meters to public transportation

  • Free airport transfer

  • Located in heart of Mexico City

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Mexico City every 11 minutes on Agoda.com
Value for money8.1
Distance to city center2.3 Km
Location rating9.0
Nearest airportMexico City International Airport (MEX)
Distance to airport7.8 km

Rooms available at Hilton Mexico City Reforma Hotel

Excellent
Room comfort & quality
8.6
1 King Bed Master Suite
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds Junior Suite
...
  • Room size: 81 m²/872 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed Business Suite
...
  • Room size: 89 m²/958 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Executive Room
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Junior Suite
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 king bed
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1 King 1 Bedroom Presidential Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds Executive Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed Accessible Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed Standard
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

Does Hilton Mexico City Reforma Hotel have a hot tub?

A hot tub is one of the facilities available at Hilton Mexico City Reforma Hotel.

What time is check-in and check-out at Hilton Mexico City Reforma Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Mexico City Reforma Hotel?

Hilton Mexico City Reforma Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hilton Mexico City Reforma Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Mexico City Reforma Hotel has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mexico City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Mexico City Reforma Hotel?

Wake up to a great buffet breakfast at Hilton Mexico City Reforma Hotel. Adults can enjoy breakfast offered with an additional charge of 265 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Mexico City Reforma Hotel?

Hilton Mexico City Reforma Hotel features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Hilton Mexico City Reforma Hotel?

Hilton Mexico City Reforma Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hilton Mexico City Reforma Hotel?

The closest train, metro, or bus station to Hilton Mexico City Reforma Hotel is Juárez, 260 m away.

What restaurants are nearby Hilton Mexico City Reforma Hotel?

Restaurants including Gotan Restaurante - Sucursal Revillagigedo 18, Patio Container and Los Dones are popular in Hilton Mexico City Reforma Hotel’s neighborhood which is known as Historic City Center.

What popular shopping places are close to Hilton Mexico City Reforma Hotel?

Shopping options in Hilton Mexico City Reforma Hotel’s Historic City Center neighborhood include Mercado De Artesanias La Ciudadela, Barrio Alameda and Mercado de San Juan.

What are popular attractions near Hilton Mexico City Reforma Hotel?

Hilton Mexico City Reforma Hotel’s location in the Historic City Center neighborhood makes it close to famous attractions including Palacio de Bellas Artes, Paseo de la Reforma and Zocalo.

What popular natural sightseeing spots are close to Hilton Mexico City Reforma Hotel?

Hilton Mexico City Reforma Hotel’s nearby natural sights include Fuente de Tlaloc located in the same Historic City Center area.

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See map

Explore the neighborhood

Overall rating:

8.8

Excellent
904 reviews
Cleanliness
9.0
Facilities
8.3
Location
9.0
Read all reviews >
More about Hilton Mexico City Reforma Hotel

More about Hilton Mexico City Reforma Hotel

This handsome glass skyscraper in downtown Mexico City delivers the deluxe amenities and sophisticated spaces suggested by its sleek exterior. In contrast to the historic buildings that can be found all throughout this area, the Hilton Mexico City Reforma Hotel is an ultra-modern property both inside and out. Spacious, well-presented rooms feature all new technologies plus luxurious European-styled bathrooms and far-reaching views over the city to the mountains. Nearby, there's a selection of museums and galleries to discover, a choice of two metro stations, and the sprawling central avenue of Paseo de la Reforma also lies close by. The Zocalo is a 10-minute walk from the hotel, and Alameda Central is just opposite - a quiet place to rest feet or gather thoughts in between seeing the sights.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Taxi

2 mentions

Swimming Pool

1 mention

Check in/Check Out

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Wi-Fi [charges apply]
Food and dining
Restaurants on site

Los Dones

  • Cuisine: Mexican
  • Menu: Buffet, A-la-carte

La Terraza Alameda

  • Cuisine: American, Local, Mediterranean
  • Menu: Buffet, A-la-carte

Lobby Bar

  • Cuisine: Local
  • Menu: Buffet
Location
Avenida Juarez 70, Colonia Centro, Historic City Center, Mexico City, Mexico, 06010
Exceptional
Location

9.0

Airports

  • Mexico City International Airport (MEX)
    7.8 km
  • Licenciado Adolfo López Mateos International Airport (TLC)
    45.9 km

Public transportation

  • Juárez
    270 m
  • Hidalgo
    300 m

Hospital or clinic

  • Farmacias de Descuento
    380 m

Shopping

  • Mercado De Artesanias La Ciudadela
    580 m

Convenience store

  • OXXO
    1.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Palacio de Bellas Artes
    480 m
  • Paseo de la Reforma
    700 m
  • Metropolitan Cathedral (Catedral Metropolitana)
    900 m
  • Zocalo
    1.4 km
  • Templo Mayor
    1.5 km
  • Chapultepec Castle
    4.1 km
  • National Museum of Anthropology (Museo Nacional de Antropologia)
    4.3 km
  • Basilica de Santa Maria de Guadalupe
    6.4 km
  • Museo Frida Kahlo
    9.0 km
  • Coyoacan
    9.7 km

Nearby landmarks

  • Parque Alameda
    90 m
  • Jardín De La Solidaridad
    110 m
  • Museo de Arte Popular
    120 m
  • Barrio Alameda
    150 m
  • Metropolitan Theatre
    160 m
  • Laboratorio de Arte Alameda
    170 m
  • Museo Memoria y Tolerancia
    180 m
  • Fonart, Juárez
    190 m
  • Museo Mural Diego Rivera
    190 m
  • Plaza Juárez
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 MXN
  • Distance from city center2.3 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)265 MXN
  • Daily Internet/Wi-Fi fee15 MXN

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants3
  • Number of rooms 459
  • Room voltage110
  • Year property opened2002
  • Most recent renovation2006

Reviews of Hilton Mexico City Reforma Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.3
Location9.0
Room comfort and quality8.6
Service8.6
Value for money8.1
High score for Mexico City
Rating
9+ Exceptional (14)
8-9 Excellent (10)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (2)
Time of the year
Mar - May (9)
Jun - Aug (9)
Sep - Nov (8)
Dec - Feb (7)
Don't miss out!Users are booking a place in Mexico City every 11 minutes on Agoda.com
All guests (47)
All room types
All languages

Show reviews that mention 

Showing 33 verified guest comments
12
9.7
Exceptional
Tomas from Sweden
Family with teens
2 Double Beds
Stayed 2 nights in December 2012

Excellent”

Location, room service

this hotel has everything you can wish for, except free wi-fi, which is a bit strange since most hotels in mexico city offer free wi-fi and still are less pricey than the the hilton reforma is charging per night. difficult to find out why. hilton policy? but the location is great and the room, spacious and silent, with a spectacular view (if you are high up) is perfect. almost: my wife checking if anything was missing on the list of enumerated facilities discovered there was indeed an ironing board for ironing clothes in the room, but no iron. well, it sets the standard, not even the hilton is 100 per cent perfect, but had i lifted the phone i guess they would have brought that iron within a few minutes, if not seconds! i would highly recommend this hotel and will book room for another stay when returning to mexico city.

Reviewed January 22, 2013

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9.7
Exceptional
Tomas from Sweden
Family with teens
Stayed 3 nights in January 2013

Excellent location, excellent hotell”

Very service minded staff, will do all they can to make you contented

Hilton is Hilton, i.e. high standard although not always perfect as we found out this second time we stayed at the Hilton Reforma within a fortnight. This time the reception couldn't find our hotel reservation from Agoda and it took them some 45 minutes to have the problem sorted out before we could have access to our room. However, the reception kindly compensated us for this delay by giving us a luxury suite on the 17th floor with a magnificent view of Mexico City, something I call being service minded instead of just saying 'Sorry! As I said in my last review, still no free wi-fi, but the iron for ironing was there this time! I have to mention the staff which is very friendly and helpful. Couldn't be better. Strongly recommend this Hilton hotel.

Reviewed January 22, 2013

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8.3
Excellent
Jorge from Mexico
Couple
Stayed 3 nights in April 2014

GREAT LOCATION BUT BE CAREFUL OF EXTRAS”

Location, Stunning Views, Location (again)!

Hotel is perfectly located in front of the Alameda Park and within a few steps its the Fine Arts Building, The Latino Tower for 360 views of Mexico City, the Morelos Pedestrian Street and tons of cafes, museums, historical buildings and restaurants. Also its 2 blocks away from the MTR and Reforma Avenue. Location is definetly its biggest asset. The hotel grounds are OK, but no more, no less to what you would expect from the brand. The pool is narrow, but in a city with so much to do why would you want to stay in a hotel pool? The downsides are the internet and parking. Internet is expensive (about 14-15 USD) per day and restricted to 4 registered devices. Internet should be complimentary and without restrictions. This is the XXI Century... Parking with the use of the valet service is COMPULSORY and they have a very limited liability clause should anything happen to your car or to your property inside. I find it anoying that I cannot park the car myself if I don't want to use the valet. Additionally parking is not complimentary and the cost is around 8-9 USD per day (plus the valet tips). There is no complimentary water bottles in the room and toiletries are limited (no tootpaste, toothbrush were in our bathroom) Mexico City is just an amazing place to visit.

Reviewed May 05, 2014

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9.3
Exceptional
Geoffroy from France
Business traveler
Stayed 2 nights in September 2010

busines in Mexico ”

new hotel, clean, five star standard, close to the historical center
none maybe the swimming pool is very small

That hotel is perfect to visit the historical center of mexico city, just 5-10 min walk to arrive at the cathedral, the hotel is also new so the rooms are perfect. Also no far from the reforma street. I strongly recommend that hotel.

Reviewed September 10, 2010

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8.4
Excellent
SING from Hong Kong SAR, China
Solo traveler
1 King Bed Standard
Stayed 1 night in January 2019

great location ”

the hotel is right at the centre of Mexico City. it is very close to the palace of the arts, as well as the other key tourist spots like the square and the cathedral (20mins walk). the hotel itself is nice and modern, room very spacious... the gym is very well equipped.

Reviewed January 28, 2019

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10.0
Exceptional
Sam from Australia
Couple
Stayed 1 night in January 2013

Great location, helpful staff, clean rooms”

excellent location, super helpful staff

i haven't previously loved hilton hotels but this one was world class. the staff are incredibly friendly, well presented, and helpful. the lobby is really nice. the room was lovely with a big bath, comfortable bed, working tv, nice products in the bathroom. the location is fantastic and walking distance to most sight seeing things, and easy to get transport with buses at the door.

Reviewed February 05, 2013

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9.3
Exceptional
Kathryn from Canada
Solo traveler
1 King Bed Standard
Stayed 1 night in December 2012

Great location, excellent service”

Location, executive lounge, view, pool, gym

I arrived at the Hilton at the time the President Pena changeover occurred, there was a "demonstration" down the main street the hotel is located. The staff couldn't have been more helpful and protective of their guests. The concieger especially with great Restaurant recommendations and locations to visit.

Reviewed December 31, 2012

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8.7
Excellent
Tat from Hong Kong SAR, China
Couple
Stayed 3 nights in October 2013

convenient and safe”

location, conceige, room view

Good, very safe, convenient to historical area and Zocalo. Easy to get transportation to pyramids, airport and restaurant. Red tour bus is good but wait too long. Highly recommended to use hotel taxi instead If public taxi for safety and comfort.

Reviewed October 18, 2013

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7.0
Very good
Angela from United States
Family with young children
Stayed 3 nights in November 2014

Ok hotel, needs improvement”

Cardenal Restaurant, Location, Ammenities (Gym/Pool)

The room had a great view, The room itself needs to be re-vamped (old furnitre with scratches and loose legs) the walls inside the rooms were scratched and the tub altough nice was not properly cleaned (dirt/mold in the crevice between tub and granite cover.) Serving staff at restaurant varied from great to slow/forgetfull. Front desk staff was exceptional and the ammenities of gym and indoor pool were great. Unless your dining at the Cardenal, eat somewhere else. Hotel food is overpriced for Mexico standards.

Reviewed November 19, 2014

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8.7
Excellent
Chan from Taiwan
Business traveler
2 Double Beds
Stayed 2 nights in April 2015

almost perfect”

best Mexican food, excellent location, comfortable room

The hotel was perfect when we stayed. Only that we checked in at 14:30, but the front desk told us our room would be ready in one hour. At 15:00 I asked another staff again and fortunately he noticed that their check-in time is 15:00, so that he changed a room for us, avoiding unnecessary waiting. On the ground floor, there’s a best Mexican food restaurant in town, worthy trying it.

Reviewed May 06, 2015

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9.0
Exceptional
HsinI from Taiwan
Business traveler
2 Double Beds
Stayed 3 nights in July 2013

perfect location”

location, safe, service

all staff in hotel are very nice and friendly, English speaking very good, i also request a taxi driver to keep company with me to all day driving and stops some places is very safe.

Reviewed July 29, 2013

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9.0
Exceptional
yuki from Japan
Couple
1 King Bed Standard
Stayed 3 nights in January 2013

good location, clean room and staff r vary helpful”

front desk staff all speaks english, clean room,good location.

when i got there my appointment was not on there system.but they call agodas customer service for me and it was no problem. good location u can work to sightseeing,restaurant and bars. but no free wifi on room only around front desk but room was big and clean. staff are very kind and when i ask something they always explain to me very politely so i love to come back again!!

Reviewed April 12, 2013

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8.0
Excellent
phi from Vietnam
Business traveler
Stayed 2 nights in August 2013

Nice hotel, scary enviroment as drug gangs attack”

Nice staff, good conference, nice breakfast

Nice hotel, small swimming pool, large and full equipped. We arrived a nice hotel but surrounding with alots of commanders. We realised that drug gangs are against Mexican Millitary. It was a bit scary to visit around so we decided to get out the country asap. At the airport, alot of commanders are around. I am glad that i am back US safely.

Reviewed September 02, 2013

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9.3
Exceptional
Cai from Singapore
Couple
1 King Bed Business Suite
Stayed 1 night in November 2014

Hilton”

Most of the things were wonderful

Staffs were nice to give a complimentary birthday cake for my girlfriend. The conditions of the hotel was very good as well. Well done!

Reviewed January 29, 2015

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7.7
Very good
John from United States
Solo traveler
Stayed 5 nights in July 2010

Hilton Mexico City Reforma”

Maid service was very good, checked the room and made sure everything was ok
Nothing I could complain about except for there taxi service to the airport was expensive, he took his way through the city I asked for the express way, he said traffic, In mexico city there is always traffic, always. Yellow cab was 150 peso from Airport, this guy was over 300 with out a tip, he got one because he got me there.

I think it is a nice property in a nice location in the city, able to get around easy.

Reviewed July 31, 2010

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9.3
Exceptional
Chak from Hong Kong SAR, China
Business traveler
Stayed 2 nights in March 2013

Clean Room, Great location, reasonable price.”

Reception is great, Room is clean and comfortable, Concierge is helpful

It took me 45 mins to check-in because reception didn't receive confirmation from Agoda. I had to phone Agoda and it took quite long time for me to be connected to their sales people. However, once I told Agoda the problem, it was resolved within 10 mins.

Reviewed April 08, 2013

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2.8
Shiv from Singapore
Business traveler
1 King Bed Standard
Stayed 1 night in March 2019

Most food reception staff. When wanted to meet GM twice denied. ”

I arrived 6.30 am and was I Briefly Mexico City for day only. I requested if I can check in and promised check out by 7 pm. They won’t allow because my booing was 22-23 March. They had rooms but wanted me to pay extra for early check in. Then I said what if you allow me check in now and I check out by 12, they still refused if I don’t pay. I went to another hotel. Moist unhelpful hotel I travel to over 200 destinations a year.

Reviewed March 24, 2019

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9.6
Exceptional
xiaofeng from China
Business traveler
2 Double Beds
Stayed 3 nights in May 2019

Exceptional”

Wonderful place. Big and clean room.

Reviewed May 23, 2019

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7.0
Very good
Stefan from Thailand
Business traveler
Stayed 5 nights in July 2013

Interesting stay and close to old city center”

Location so close to city attractions, walking distance to all the museums, shopping around the corner

No complain whatsoever, very good staff and customer services

Reviewed August 02, 2013

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6.7
Good
Morakot from Thailand
Group
2 Double Beds
Stayed 3 nights in November 2012

Great location but the reception wasn't helpful.”

Convenient. Crean.

The staff was not very helpful at all. We had to wait for 3 hrs to check in.

Reviewed December 31, 2012

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12
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