Great Experience”

Stayed at the hotel for 3 nights, had a great experience. The location is great, close to a lot of places. hotel itself is clean and the staff are super friendly. The only "downside" is the swimming pool is kind of smaller than what we expected, was more close to a "play pool" than a actual swimming pool. Other than that everything else is close to perfect.

Very nice, clean hotel!”

Great location, 10 minutes to south Beach. Clean, professional hotel and staff. Pool could be much better foe Miami standards.. Beware of $28 per day for valet and they will try and make you pay $200 deposit as well. Other than that, I will stay here everytime we're in Miami!!

Nice hotel. ”

Nice clean hotel, big rooms and friendly staff. Easily accessible to many attractions.

clean rooms”

was pretty disappointed to know that there was no free wifi in the rooms for a reputable hotel. had to go to the lobby... room was clean and reasonably sized. no microwave to heat up our leftover food. around 15-20 mins away from the beach... had to valet for parking at USD28/day.

Not too bad but not impressive”

Hotel/room amenities were quite dissapointing or may be I expected too much because of the name "Hilton." Since there was no free drinking water, we tried the vending machine as the hotel staffs suggested. However, most of the machines were broken and one of them just took my money. Staffs were freindly and willing to help you when you have problems but I think there weren't supposed to be so many problems if the hotel was good to start with.

Great location and quality service”

I stayed one night in this lovely hotel on Dec. 17, 2012. Everything is good. The hotel is conveniently located in downtown Miami, very close to port area and the city center. The service is good, and the receptionists were very friendly. Prices are quite competitive if you make your booking well in advance.

Not the best hotel, but good staff and great bed”

when i first arrived at the hotel, was impressed by the astonishing parking fee: usd self parking or 28 usd for the vallet (per day). insane!! so be ready for it... check in was pretty good, simple and fast. although the guy who checked us in was a bit weird when giving informations.. kind of like a robot that was struggling to remember what was to be said.. but good nevertheless.. when arriving on my room, what a disappointment. the double queen bedroom was pretty bad. the view, as request to the port, wasn't that great. we were on a low floor (6th) and pretty much couldn't enjoy any view at all. room looked a bit old but the worst was the awful smoking smell.. yes, cigarettes!! checked signs all over the room saying it was a non smoking (as is the entire hotel) and called reception. when asked the staff if it was smoking or non smoking, it seemed to me like they were already aware of the issue, as his reply was simple asking me "do you smell cigarettes? sorry for that, it is a non smoking hotel but sometimes we can't control" he offered me another room, on a higher level and with a great view. in fact, mr. sinam (as i recall his name) was very helpful and provided me with a much better room. it was one king sized bed and the view amazing, with two big windows on the 17th floor with a proper view to the port. i thank him for saving my couple of days in miami after a nice stay in orlando... after that, it was just amazing. bed was absolutely fantastic (as always on hilton) and the bathroom very clean and good sized. the staff is always very friendly and despite the noise in the hallways early morning we had no issues on our stay and thoroughly enjoyed it. another great point is that we found much better staying in this hotel which is right on the port (5mins to miami beach) rather than miami beach itself. it is more pleasant, not so many drunk crazy people making noise all night and saves you from the traffic that miami beach can get often..

Great Location to depart for our cruise from”

Huge, Luxurious, Clean, Comfortable, Well Appointed Room.......as you would expect from a major Hilton Hotel.............the extras that made our overnight stay memorable were what surprised and delighted us. From the doorman downstairs to the front desk staff we were greeted with smiles and courtesy. I had asked for a room with a sea view if possible, we were given a room with floor to ceiling picture windows overlooking the cruise ship dock, the lights at night were stunning. We had dinner in the hotel restaurant, the staff were friendly & the food was delicious. The (2) queen beds were very comfortable, & we awoke at dawn to the amazing view of our ship docking in golden sunlight, 12 o’clock checkout and a shuttle bus from the door to the ship......perfect. Happy Travels.

Great room, nice bathroom, good gym”

We had a really good stay. Very comfortable beds and it was wonderful to find a room that accommodated two single travellers without forcing us into twin-size beds! (We are adult sisters travelling together). The gym had a lot of good equipment. The location was great for access to the American Airlines Arena, where we attended a concert. It isn't great if you're planning to spend time in Miami/South Beach. We stayed here for a couple of nights for our concert and then moved hotels to the beach (this was pre-planned; we didn't cut our Hilton visit short), and I would suggest that this is the best way to see the best of Miami, especially if you don't have a car. Downtown Miami isn't terribly interesting; the beach is where it's happening. Only downside: the concierge wasn't as helpful as he could have been. We got the strong impression that he had ideas about what was and wasn't a good idea for our plans, rather than listening to us and trying to give us the best advice based on our actual goals. We didn't have a car, but all his advice was based around the idea that we should have one (rather than dealing with our actual situation). An example: we were told there was no ability to visit Kennedy Space Center - that it was too far - but we managed to book a bus tour for this so this information wasn't correct.

Very helpful staff”

The hospitality of staffs is very much appreciated. We like how the bell service help in getting transportation, giving directions and even providing for value-for-money transport rental service that can be hired for a day. My wife appreciates so much the good service given by staff at the bistro restaurant.

Great hotel with good service”

We were staying in that hotel three nights. As we were traveling by car, it is difficult to say about hotel location, if You are traveling another way, but location for travelers by car is good. Good service, even cars are parked by hotel stuff, rooms are big and clean. As we have ordered rooms without breakfast, additional breakfast was excellent, wide range of choices, but quite expensive. One problem was with wireless, as in the rooms it is not free, just in the lobby. But we found some free internet in the room too, just signal was weak.

classy property”

This hotel was right for our needs as we were embarking on a cruise and the port is close by and shuttle is available at very reasonable cost.There ia a train(or is it tram?) station almost next to hotel to access Bayside and other attractions,great proprty, nice staff and breakfast included in reasonable rate.

Excellent location for the cruise terminal”

We stayed at the Hilton Miami Downtown hotel for one night prior to our cruise. The location was absolutley perfect for this and I wouldn't hesitate to recommend it to anyone. From arrival at the drive in lobby to check-out on Saturday morning we were met with smiles and constant offers of assistance. The room was lovely and spacious and had a lovely fresh coffee mahine. The views across the city were amazing especially at night. Cabs were plentiful on Saturday morning and it took us no longer than 5 minutes to reach the port. I would thoroughly recommend this hotel for anyone looking for a pre-cruise stay.

We liked Miami Downtown Hilton”

We really enjoyed our stay at the Miami Hilton Downtown.The staff was helpful,the room was very clean and the bed comfortable.We liked the location and the easy access to the metro mover and the ease of getting to the port for our cruise.The concierge even let us have a late check out due to the fact our flights had been cancelled twice due to weather so we would have a chance to explore downtown Miami a bit before our cruise left.Thank you Miami Hilton Downtown.We would definately stay there again and recommend the hotel highly.

Day Before Cruising - Great Hotel!”

The Hilton Miami Downtown was very enjoyable. My husband and I stayed one night prior to taking a cruise. Very elegant and nicely landscaped / decorated on lower level. Our room was a good size and so was the bathroom. Very clean. The view during the day was disappointing, however, at night absolutely beautiful. The hotel is conveniently located only a 10-minute cab ride away from the Port of Miami. The hotel was nicely decorated for the holidays. The bar area was nice and relaxing. The waitresses took great care of us. The concierge was impressive! Registration person was great as well. Overall, we had a great experience and would certainly stay here again.

hilton downtown miami”

The staff were very friendly and helpful. The location was great regarding resturants, things to do and distance to the port of miami. The shuttle service to the port was okay, they jammed us into van but the driver was pleasent. We ate at the bar and were able to order anything from the resturant menu.

Top Quality”

A great place to stay for the Triple A (American Airlines Arena)....about a 15 minute (easy)walk. Very friendly staff and a well presented hotel....pretty lobby and lovely roof terrace pool. Rooms are a good size and it is worth asking for a room with a view, spectacular at night. Nice poolside area, towels provided.

Great hotel not far South Beach”

This is a great hotel if you like to be close to South Beach without paying the price or dealing with the crowds. The rooms have recently been renovated and everything is well-maintained and clean. Overall, great experience.

Miami”

This hotel was great! We took a cruise to the caribbean and it was perfect because it was close to the port. It is right by Calle Ocho and a 10 min drive to South Beach. However, not walking distance to anything so not good unless you have a rental car or someone to pick you up.

good hotel in Miami”

we enjoyed our stay very much. The rooms were big and clean with all conveniences. Coffeemaker could be a little better. But the views are great. Easy to reach from the airport. We took a cruise from the Miami port and it was easy to get there from this hotel. The staff is generally helpful although the front desk service could improve. The buffet is great. the coffeeshop is also good. Checking e-mail is also easy. We liked the concierge service the most. He directed us to metro and bus service that were both convenient and money saving.