"The Staff was spectacular."
January 6, 2018
330 meters to public transportation
Located in heart of Nagoya
|Value for money||8.1|
|Distance to city center||1 Km|
|Nearest airport||Nagoya Airfield (NKM)|
|Distance to airport||9.9 km|
"The staff at 26F are all excellent and helpful, really appreciated <"
January 7, 2019
"Spacious room with good facilities, clean and comfortable."
November 17, 2018
"Nice room, great service, many options for breakfast."
December 28, 2018
"this hotel is receiving a lot of tourism group."
September 10, 2018
This large complex is within easy reach of Nagoya International Airport and conveniently close to many of the Nagoya's important business centers. The hotel is a pleasant 10-minute walk away from the Nagoya Sports Dome and the historic Atsuta Shrine. It also features 438 spacious and comfortable rooms with great views of the surrounding areas. These impressive rooms come with modern amenities such as satellite TV and internet access. The Hilton Nagoya houses seven different restaurants, including Genji and its traditional Japanese cuisine and the popular 'Windows on the World' buffet. Here guests can enjoy delicious tempura, sushi, and teppanyaki dishes together with a stunning view of the Nagoya skyline. Hilton Nagoya also houses a comprehensive fitness center with a 49' indoor swimming pool, full gymnasium, and sauna. Whatever the reason for your stay, Hilton Nagoya will make it a good one.
"Helpful staffs and good location - So nice."
September 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Room is clean and staff are nice. Breakfast is delicious. There are drug stores and convenient sites nearby. A little far from Nagoya Station (walking distance - 20 mins). Overall I would recommend this hotel to friends!!
Excellent service and spacious room”
Already greeted by a passionate Western staff at the entrance who led us to the front desk. The staff were well-trained with sophisticated customer services skills and provided us with the essential service for the physically less mobile. We later perceived that some allowance had actually been made to extend the scope of the service without letting us know as we could no longer use it that way on the check-out day. The free hotel shuttle to Nagoya Station was a plus! Great if there can be one to Sakae Station too. Our room on the Deluxe Floor was spacious, modern and clean, well within my expectation of a Hilton Hotel room but we could hear people talking in the corridor and running upstairs quite clearly. Fitness Centre staff seemed to be monitoring our every move in the pool and public bath but he didn't advise a Japanese guest not to use a hair-dryer to dry his feet, which I didn't find acceptable. Staff and guests didn't seem to welcome foreign guests in that area.
The hotel is modern and well designed. Location is centralized with carpark facility and walkable distance to JR station. Reception staff is friendly, helpful and proactive. Will come again next time to Nagoya,
Classic Japanese style large and comfortable room ”
Good location, classic Japanese style large and comfortable room, very nice breakfast with a wide range of foods selection! Definitely will come back again!
Wonderful hotel but....”
I stayed 4 nights in Hilton Nagoya from 30-3.Jan. at premier executive floor (27F). The lounge at 26F was always fully occupied since it's holiday season. The staff at 26F are all excellent and helpful, really appreciated <3. The room is ok but the last day I found out there are dusty( a lot) under bedside light which disappointed me very much.
Good professional hotel”
Spacious room with good facilities, clean and comfortable. Friendly and helpful English speaking staff. Good location near shopping district with lots of eateries around. The free shuttle bus service provided by hotel is definitely a plus. Airport limousine bus stop right in front of hotel.
One-night stay in Nagoya”
Nice room, great service, many options for breakfast. Cool moving train display at the lobby.
Great location great experience”
+Great location with airport bus stop right in front of the hotel. +Walking distance to the nearest subway station (fushimi station) +Free shuttle van to Nagoya Station (6mins ride) +The concierge staff (the woman that was in charge in the morning on 2 October 2017) was so helpful and nice. She even arranged to give us a taxi ride because the shuttle was fully booked. +The price is no steep for Hilton hotel with great location like this +They give amenities for my daughter +Check in and check out was smooth
Convenient location and good service ”
Stayed at Hilton Nagoya which is easily accessible by subway and hotel shuttle. The hotel staff are very responsive and helpful throughout my stay. The only improvement I can think of is the frequency of the hotel shuttle to Nagoya station in the morning and weekend shuttle service to Nagoya Castle, both needed at least three days advance booking hence I wasn't able to utilize the shuttle bus service this time. Will stay at Hilton Nagoya again next time I visit Nagoya.
Spacious room and helpful concierge team”
Location was great - just one subway stop from shopping areas in Nagoya station and Sakae. Very helpful concierge staff. People at the reception were a little cold though. Coffee shop team was great too.
the room was newly renovated and is the most spacious hotel room we have stayed ever since our 8 th visit to Japan. We can leave 2 large luggage open and there are still plenty of space for walking and other bags. The stay was relaxed as we booked the executive room which allowed the use of the executive lounge. Snacks and food, drinks are provided there and you can literally not go out and eat your meals. There is a Lawson opposite the hotel and there are 2 metro lines near the hotel. The staff speaks perfect English. Highly recommended if you can afford the price. We paid closed to sgd $700 for 2 night stay. There is a airport shuttle outside the hotel and this helped if you are going to airport. No need to lug your luggage to train station.
Nice hotel but fall short in some areas”
We have stayed at Sheraton, Conrad and other nice hotels in Japan. Hilton Nagoya is nice but fall short in some areas: 1. No free WiFi access for guests. Strange thing that there is free wifi for public at lobby but not for guests! 2. We needed to arrange for an early airport transfer for 7 people. Concierge seems at lost over assisting us. Seems strange that they haven't had such request from guests in the past?
Comfortable room and excellent service”
Very happy with this hotel, excellent service with english speaking staff. large comfortable rooms & airport bus stops outside hotel makes it very convenient. On our last day hotel allowed us to get room service for breakfast at no extra charge as we had to leave before the regular breakfast was available.
As I added one day stay to our time in Nagoya, this is just a second review to express how great we were in this hotel. Between the staff being very efficient and polite, the hotel location quite central and the room amenities, it is really an hotel we recommend.
The Hilton was a great hotel to spend our time in Nagoya. It's location make it a few minutes walk to a subway station and there are plenty of restaurants around to sample very good Japanese cuisine. Breakfast is great with a good variety, rooms are very comfortable and we choose one with a sofa bed so our daughter would have a nice bed as well. The staff professionalism was amazing, every requests were taken into consideration and delivered with efficiency. We really had no complain what so ever at any level. As we had a great deal with Agoda, it was really amazing value for the money.
Expensive, but worth the splurge.”
Ended up at this hotel because it was a last minute trip and all of the cheaper properties were sold out. Normally I stay at more economical places, but it was nice to splurge for a change. The staff is exceedingly friendly and very eager to help tourists with their plans. As other reviews have said, for some reason this property charges for internet access, and the charge is so high I never considered paying it. Why can much cheaper places offer free wi-fi but Hilton can't? It makes no sense. And honestly because of this, I would probably not stay here again as I normally only patronize hotels that have free wi-fi. That being said, the hotel's staff is so helpful and nice and left nothing but positive impressions, so I would have no problems staying here again if they drop this charge. The hotel has a perfect central location and couldn't be easier to get to as one of the airport shuttle bus stops is directly in front of the place.
Location is about 5 minutes walking from the Subway, and the subway is 1 stop away from JR Nagoya. The hotel has a free shuttle to the JR Nagoya, even though the frequency is not much. The staffs are very friendly and helpful. A lot of eatery around and opposite you can find the convenient store. The only draw back will be the internet connection in the room is not free, but there is free wifi in the lobby.
very nice, pleasant”
it was very good. the staffs were very friendly and helpful. the checking in and checking out process was very smooth and fast. the staffs even went their way out to show us what's good to see and how to go. very personal touch, which many places lacked of. would definitely go back again
An impressive stay”
As the other Hilton around the world, Hilton Nagoya provide meticulous care and service to the guests. The staff can speak fluent English and we communicated well. The conceriege staff (a lady) bringing the luggages to our room was very nice. She introduced the tourists area surrounding Nagoya to us detailed so that our first night in Nagoya was idealy spent with good shopping and food. The room we stayed was on 22/F and was very spacious and well-equiped. Since it's the Christmas time, the decoration was very festive with a tall Christmas tree and a big model with trains running on. We were very impressive to these.
Hardware is old, but with superb service”
I agree with previous comments that this is a old fashioned (80's?) American chain hotel. The hotel lobby, bathroom in rooms seem need to be furnished. They are muticulously clean and tidy, however. Another thing is the wifi--it seems below standard that there is no wifi in hotel lobby nor inside room. The managerial level need to be serious about that. Maybe these 'hardware' is difficult to change, but I can see all the staff put their greatest effort in their work, so overall staying in here is a wonderful experience.