Location rating score
"The staff were well-trained with sophisticated customer services skills and provided us with the essential service for the physically less mobile."
290 meters to public transportation
Located in heart of Nagoya
|Value for money||8.1|
|Distance to city center||1km|
|Nearest airport||Nagoya Airfield (NKM)|
|Distance to airport||9.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Hilton Nagoya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Nagoya has a car park available for guests. Parking is available for a fee of 1300 JPY per day. If you're looking for an easy way to get around Nagoya with private transportation, the hotel can arrange taxi service.
Hilton Nagoya does permit smoking in some areas and is not 100% smoke-free.
"Will definitely stay here in my next visit to Nagoya."
February 13, 2020
"The free hotel shuttle to Nagoya Station was a plus!"
February 12, 2019
"Reception staff is friendly, helpful and proactive."
December 23, 2018
This large complex is within easy reach of Nagoya International Airport and conveniently close to many of the Nagoya's important business centers. The hotel is a pleasant 10-minute walk away from the Nagoya Sports Dome and the historic Atsuta Shrine. It also features 438 spacious and comfortable rooms with great views of the surrounding areas. These impressive rooms come with modern amenities such as satellite TV and internet access. The Hilton Nagoya houses seven different restaurants, including Genji and its traditional Japanese cuisine and the popular 'Windows on the World' buffet. Here guests can enjoy delicious tempura, sushi, and teppanyaki dishes together with a stunning view of the Nagoya skyline. Hilton Nagoya also houses a comprehensive fitness center with a 49' indoor swimming pool, full gymnasium, and sauna. Whatever the reason for your stay, Hilton Nagoya will make it a good one.
"Everything are perfect during my stay in Hilton Nagoya."
February 13, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great starting off point to explore Nagoya”
I stayed here for a weekend in June. It was my first time visiting Japan so I didn't know what to expect but I was pleasantly surprised. Hilton Nagoya was the perfect hotel for me during my stay in Nagoya. I got a great deal on agoda and got a great price on an executive room. I stayed on the 26th floor and as an executive floor bonus, I got free wifi in my room and free breakfast each day. They also offered tea service and dinner drinks and snacks. All the food was great. Also they offered a free shuttle from the hotel to Nagoya station and Nagoya castle (on the weekends). A bus to the airport also stops right in front of the hotel so it was easy to get to the airport.
Everything are perfect during my stay in Hilton Nagoya. We've paid for an upgrade to the top floor premium executive room, which we have access to the lounge. Metro is within 5 mins walk, and you could even take a long walk to the Sakae shopping area. There're convenience stores, supermarket, different restaurant around the hotel, so you could even spend a relaxing day in the hotel and have a broad choice of restaurant around the area. Will definitely stay here in my next visit to Nagoya.
Really a Good Choice”
Spent my first two nights in Japan at the Nagoya Hilton, And it was excellent. From Room Service, to help with getting around the area, to the security of the hotel property, to the friendly smiles from the staff, for me the Hilton Nagoya met with every expectation I could have had. I have pretty high expectations when I stay at a 1st class Hotel, and I expect to get what I pay for. I will be back at the Nagoya Hilton without a doubt.
Excellent service and spacious room”
Already greeted by a passionate Western staff at the entrance who led us to the front desk. The staff were well-trained with sophisticated customer services skills and provided us with the essential service for the physically less mobile. We later perceived that some allowance had actually been made to extend the scope of the service without letting us know as we could no longer use it that way on the check-out day. The free hotel shuttle to Nagoya Station was a plus! Great if there can be one to Sakae Station too. Our room on the Deluxe Floor was spacious, modern and clean, well within my expectation of a Hilton Hotel room but we could hear people talking in the corridor and running upstairs quite clearly. Fitness Centre staff seemed to be monitoring our every move in the pool and public bath but he didn't advise a Japanese guest not to use a hair-dryer to dry his feet, which I didn't find acceptable. Staff and guests didn't seem to welcome foreign guests in that area.
The Hilton was a great hotel to spend our time in Nagoya. It's location make it a few minutes walk to a subway station and there are plenty of restaurants around to sample very good Japanese cuisine. Breakfast is great with a good variety, rooms are very comfortable and we choose one with a sofa bed so our daughter would have a nice bed as well. The staff professionalism was amazing, every requests were taken into consideration and delivered with efficiency. We really had no complain what so ever at any level. As we had a great deal with Agoda, it was really amazing value for the money.
Pleasant stay in Nagoya at the Hilton”
Having previously stayed in other Hilton hotels in other countries, Hilton Nagoya did not disappoint! Although the hotel building itself, on first impression looked abit old, the room is nicely done and retains traditional charm with the Shoji screens (instead of typical curtains). Very clean and comfortable bed. Had nice Japanese breakfast as room service, very nice! The frontdesk staff were very helpful and friendly, and even gave us tips on nice places with visit and convenient ways to travel within the city, after we told them we were visiting on holiday. We will definitely stay in this hotel again on our next trip to Nagoya. We did not go for the Club floor privileges in our booking this time, but next time we would consider it as we saw the view from the lounge looked amazing.
5-Star Hotel with 5-Star Service”
I stayed in Hilton Nagoya for one night but the experience is very good already. the staff is helpful and always take the initiative to offer help. They offer me a 1000 Yen fee for an upgrade to a newly renovated room which i am very satisfactory on the room. The room is spacious. My room provides a lovely and enchanting night view of the Nagoya city!!!
An impressive stay”
As the other Hilton around the world, Hilton Nagoya provide meticulous care and service to the guests. The staff can speak fluent English and we communicated well. The conceriege staff (a lady) bringing the luggages to our room was very nice. She introduced the tourists area surrounding Nagoya to us detailed so that our first night in Nagoya was idealy spent with good shopping and food. The room we stayed was on 22/F and was very spacious and well-equiped. Since it's the Christmas time, the decoration was very festive with a tall Christmas tree and a big model with trains running on. We were very impressive to these.
Great location great experience”
+Great location with airport bus stop right in front of the hotel. +Walking distance to the nearest subway station (fushimi station) +Free shuttle van to Nagoya Station (6mins ride) +The concierge staff (the woman that was in charge in the morning on 2 October 2017) was so helpful and nice. She even arranged to give us a taxi ride because the shuttle was fully booked. +The price is no steep for Hilton hotel with great location like this +They give amenities for my daughter +Check in and check out was smooth
I’ve stayed at Hilton properties dozens of times in dozens of cities around the world. The Nagoya, Japan Hilton Hotel is as good as it gets. The facilities, location, amenities, the service and the quality of the staff is second to none. This Hotel is how it’s supposed to be done.
Such a great hotel!! ”
Great hotel. We really enjoyed our stay here. Great and friendly staff. they know how to make you feel special. this hotel is located between Nagoya and Sakae and they a shuttle bus to some places in Nagoya so it is easy to look around the city.
Convenient location and good service ”
Stayed at Hilton Nagoya which is easily accessible by subway and hotel shuttle. The hotel staff are very responsive and helpful throughout my stay. The only improvement I can think of is the frequency of the hotel shuttle to Nagoya station in the morning and weekend shuttle service to Nagoya Castle, both needed at least three days advance booking hence I wasn't able to utilize the shuttle bus service this time. Will stay at Hilton Nagoya again next time I visit Nagoya.
Helpful staff but inconvenient location”
The front desk staff is very accommodating while my wife got cold during our stay and one of the female staff , who received my call for a doctor and she rapidly came to my room , bringing with a location map of the doctor's clinic and his resumes for my reference upon request. As a result, it greatly relieved of her illness after the doctor'consultation. On the other hand, it took a great time either to JR Nogoya station or town centre: Sakae where is the hustle and bustle of modern life . However, there is a scheduled shuttle service to and fro Hilton hotel and JR Nogoya is definitely a plus at all. All in all, it is a great pleasure to be attracted by the room design after renovation and everyone should not miss the abundant breakfast should you once stay there.
I've used Hilton Properties in several cities around the world. The Nagoya Hilton is at the top of the list of choices for places to stay for however long a period time. The Staff was spectacular. Rather you speak No Japanese or are fluent, This is a Staff that is a model for success. Just an Outstanding experience of 3 stays totaling 11 days during the month in Japan. 良くやってくれましたなのでまた4月に滞在するつもりです。宜しくお願い致します。
Expensive, but worth the splurge.”
Ended up at this hotel because it was a last minute trip and all of the cheaper properties were sold out. Normally I stay at more economical places, but it was nice to splurge for a change. The staff is exceedingly friendly and very eager to help tourists with their plans. As other reviews have said, for some reason this property charges for internet access, and the charge is so high I never considered paying it. Why can much cheaper places offer free wi-fi but Hilton can't? It makes no sense. And honestly because of this, I would probably not stay here again as I normally only patronize hotels that have free wi-fi. That being said, the hotel's staff is so helpful and nice and left nothing but positive impressions, so I would have no problems staying here again if they drop this charge. The hotel has a perfect central location and couldn't be easier to get to as one of the airport shuttle bus stops is directly in front of the place.
Great service & good location”
when I stay in Nagoya I choose to stay at the hilton , an easy taxi ride from Nagoya station. Great service, clean rooms and lots of options. With the tennis court, gym and pool available you can get some exercise in the heart of nagoya city.
Wonderful hotel but....”
I stayed 4 nights in Hilton Nagoya from 30-3.Jan. at premier executive floor (27F). The lounge at 26F was always fully occupied since it's holiday season. The staff at 26F are all excellent and helpful, really appreciated <3. The room is ok but the last day I found out there are dusty( a lot) under bedside light which disappointed me very much.
Good location, clean hotel”
I slept two night in Hilton, Nagoya. The location was really good in city center near subway station, a five minute walk. The room was clean and big enough for 2 people. I was satisfied with my sleep in Hilton.
Nice hotel but fall short in some areas”
We have stayed at Sheraton, Conrad and other nice hotels in Japan. Hilton Nagoya is nice but fall short in some areas: 1. No free WiFi access for guests. Strange thing that there is free wifi for public at lobby but not for guests! 2. We needed to arrange for an early airport transfer for 7 people. Concierge seems at lost over assisting us. Seems strange that they haven't had such request from guests in the past?
One of the Best”
Had a wonderful stay in this hotel. It was a good deal on the room and I must stay it was well worth it. The room was located at the top of the hotel with an amazing view of the city. Big and comfortable room although I didn't spend much time in it. Location is convenient for food and getting around. Staff is very attentive and speaks good English. Would stay here again if I visit Nagoya again.