Hilton Nairobi
Hilton Nairobi
Hilton Nairobi
Hilton Nairobi
Hilton Nairobi
Hilton Nairobi
Hilton Nairobi
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7.6

Very good
/10
(372 reviews)See what guests said
Breakfast2
Housekeeping2
Swimming Pool1
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Kenyetta Conference Centre 430 m
American Embassy Memorial Garden 470 m
Nairobi National Museum 1.7 km
Karura Forest 5.2 km
The Village Market 6.0 km
African Heritage House 6.5 km
Nairobi National Park 7.6 km
Karen Blixen Coffee Garden and Cottages 14.0 km
Karen Blixen Museum 14.5 km
Ngong Hills National Reserve 24.9 km
Nearby landmarks
Jockey Pub 10 m
American Express 20 m
Pool Restaurant 40 m
DHL - Downtown 90 m
Nairobi City Walking Tour with Traditional Kenyan Lunch 100 m
Barclays Bank - Mama Ngina St 110 m
Taco's 110 m
Nairobi Java House 140 m
KenCom CarPark 140 m
Elite Camera House 150 m
Free Wi-Fi

Hilton Nairobi

Mama Ngina St, Central Business District, Nairobi, Kenya, 00100 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Kenyetta Conference Centre
Within 430 m of property
Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 830 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Nairobi every 45 minutes on Agoda.com
Value for money6.5
Distance to city center0 KM
Location rating7.9
Nearest airportWilson Airport (WIL)
Distance to airport4.2 km

Rooms available at Hilton Nairobi

Very good
Room comfort & quality
7.7
Hilton Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
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Queen Hilton Guest Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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King Hilton Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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King Presidential Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 1 queen bed
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Executive Room with Lounge Access
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
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Standard Room
...
  • Room size: 23 m²/248 ft²
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Executive Room
...
  • Room size: 28 m²/301 ft²
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Junior Suite
...
  • Room size: 46 m²/495 ft²
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Deluxe Suite
...
  • Room size: 50 m²/538 ft²
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Standard Room
...
  • Room size: 23 m²/248 ft²
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Frequently asked questions

What time is check-in and check-out at Hilton Nairobi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Nairobi?

Hilton Nairobi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 25 KES. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hilton Nairobi also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Nairobi has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nairobi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Nairobi?

Wake up to a great buffet breakfast at Hilton Nairobi. Adults can enjoy breakfast offered with an additional charge of 23 KES if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Nairobi?

Hilton Nairobi features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Hilton Nairobi?

Hilton Nairobi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hilton Nairobi?

The closest train, metro, or bus station is Nairobi Railway Station, 830 m away from Hilton Nairobi.

What restaurants are nearby Hilton Nairobi?

Hilton Nairobi’s neighborhood is Central Business District which includes popular restaurants such as Sale e Pepe, Traveller's Restaurant and Cafe American.

What popular shopping places are close to Hilton Nairobi?

Located in the Central Business District area, Hilton Nairobi is close to great shopping choices like Sky Mall, River Road and Blue Market.

What are popular attractions near Hilton Nairobi?

Hilton Nairobi is located in Central Business District area, which is famous for attractions such as Nairobi National Museum, Kenyetta Conference Centre and American Embassy Memorial Garden.

What popular natural sightseeing spots are close to Hilton Nairobi?

Hilton Nairobi is located within Central Business District, which makes it conveniently close to natural sights including Expedition Kenya Safari.

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See map

Explore the neighborhood

Overall rating:

7.6

Very good
372 reviews
Cleanliness
7.4
Facilities
7.1
Location
7.9
Read all reviews >
More about Hilton Nairobi

More about Hilton Nairobi

Set in a landmark circular high rise tower, this modern hotel offers comfortable accommodation and great facilities in a central location. Hilton Nairobi in Nairobi has spacious, well designed rooms with modern bathrooms and many amenities including satellite TV and Wi-Fi access. The four in-house restaurants serve Italian, Mediterranean, European, and African cuisine; and leisure options include an indoor and outdoor swimming pool, a gym, a sauna, and evening musical entertainment. The hotel is located in the business district, only a five-minute walk from the Kenyatta International Conference Center and only one kilometer from the railway station. This great location, along with the thoughtful amenities and complete facilities provided, make Hilton Nairobi the perfect base from which to explore Nairobi.

Show less
Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Internet

8 mentions

Breakfast

5 mentions

Food & Dining

3 mentions

Swimming Pool

3 mentions

Languages spoken

  • English
  • Dutch
  • German

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • Nightclub
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Toiletries
  • Towels
  • Wake-up service
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Travellers Restaurant

  • Cuisine: Asian, French, International
  • Menu: Buffet, A-la-carte

Pool Restaurant

  • Cuisine: Grill/BBQ
  • Menu: Buffet

Sale e Pepe

  • Cuisine: Italian
  • Menu: Buffet
Location
Mama Ngina St, Central Business District, Nairobi, Kenya, 00100
Very good
Location

7.9

Airports

  • Wilson Airport (WIL)
    4.2 km
  • Jomo Kenyatta International Airport (NBO)
    12.0 km

Public transportation

  • Nairobi Railway Station
    830 m
  • Makadara Railway Station
    5.2 km

Hospital or clinic

  • The Aga Khan University Hospital
    280 m

Shopping

  • The Village Market
    6.0 km

Convenience store

  • Masari Road Council Kiosks
    2.5 km

Cash withdrawal

  • ATM
    380 m
What's nearby

Popular landmarks

  • Kenyetta Conference Centre
    430 m
  • American Embassy Memorial Garden
    470 m
  • Nairobi National Museum
    1.7 km
  • Karura Forest
    5.2 km
  • The Village Market
    6.0 km
  • African Heritage House
    6.5 km
  • Nairobi National Park
    7.6 km
  • Karen Blixen Coffee Garden and Cottages
    14.0 km
  • Karen Blixen Museum
    14.5 km
  • Ngong Hills National Reserve
    24.9 km

Nearby landmarks

  • Jockey Pub
    10 m
  • American Express
    20 m
  • Pool Restaurant
    40 m
  • DHL - Downtown
    90 m
  • Nairobi City Walking Tour with Traditional Kenyan Lunch
    100 m
  • Barclays Bank - Mama Ngina St
    110 m
  • Taco's
    110 m
  • Nairobi Java House
    140 m
  • KenCom CarPark
    140 m
  • Elite Camera House
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee25 KES
  • Distance from city center0 KM
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)23 KES
  • Daily Internet/Wi-Fi fee10 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors17
  • Number of restaurants3
  • Number of rooms 84
  • Room voltage220
  • Year property opened1969
  • Most recent renovation1997

Reviews of Hilton Nairobi from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.4
Facilities7.1
Location7.9
Room comfort and quality7.7
Service7.8
Value for money6.5
High score for Nairobi
Rating
9+ Exceptional (13)
8-9 Excellent (12)
7-8 Very Good (19)
6-7 Good (6)
<6 Below Expectation (20)
Time of the year
Mar - May (15)
Jun - Aug (20)
Sep - Nov (18)
Dec - Feb (17)
Don't miss out!Users are booking a place in Nairobi every 45 minutes on Agoda.com
All guests (110)
All room types
All languages

Show reviews that mention 

Showing 70 verified guest comments
1234
10.0
Exceptional
Paul from Kazakhstan
Solo traveler
Queen Hilton Guest Room
Stayed 9 nights in August 2019

Every effort is made to ensure you have an excellent stay”

I arrived 2 hours early for check-in and the hotel bought me a coffee while I waited for my room. Then I got a free upgrade. I was even allowed to check out at 5pm instead of noon for no extra charge. Heated pool is fantastic as is the modern, well equipped gym. All staff are anxious to please and pay attention to the small details. Nothing is too much trouble. Food is very high quality for fair prices. Hotel is right in the heart of the CBD but very quiet. I highly recommend the Hilton and I will make it my first choice if I visit Nairobi again. Thanks guys for your warm hospitality. 10/10

Reviewed August 24, 2019

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Dear Guest, We appreciate your feedback. Regards, Hilton Nairobi

Responded October 07, 2021
Hilton Nairobi
9.0
Exceptional
Laszlo from Hungary
Solo traveler
Stayed 1 night in January 2015

I would go back to this place”

Location, safety

It was a pleasant stay. It is safe and the best location you can find in Nairobi. The staff is helpful and nice. Don´t expect the same Hilton room standards like what you get used to in the past, but still is the best choice when in Nairobi. And it is 100% safe.

Reviewed March 28, 2015

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9.3
Exceptional
raman from United Kingdom
Business traveler
King Hilton Deluxe Room
Stayed 3 nights in April 2012

well placed hotel in the centre”

location and security

Well placed hotel - rooms were good and the service helpful Breakfast is excellent Security very tight and friendly Overall a pleasant hotel which is in the heart of the Nairobi - very secure - probably too secure

Reviewed May 02, 2012

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8.0
Excellent
Zaglur from Bangladesh
Solo traveler
Queen Hilton Guest Room
Stayed 2 nights in November 2012

Lovely service but poor furnished rooms”

Brilliant service, the food at the hotel is good, great location

The hotel is situated at a very prime face and good restuaranta are in abundance.. The food at the hotel is very delicious though lacks in variety. Ver nice service- good, polite staff and a safe hotel with no theft alarms and this is important in Nairobi. The only problem is the furnishing of the room, there is an old-fashioned tv and the amenities are not that good. Overall a decent place to stay

Reviewed November 11, 2012

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10.0
Exceptional
Ruth from United States
Family with teens
Stayed 2 nights in January 2013

Great stay!”

Location and super staff

I stayed at the Hilton three times during the last month. We enjoyed the rooms and the food. Very happy with our stays. I would recommend not stayin on the pool level as these rooms are the old part of the hotel.

Reviewed January 09, 2013

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10.0
Exceptional
Ron from Australia
Business traveler
Queen Hilton Guest Room
Stayed 1 night in December 2012

Quality and reliability at the Hilton”

The Hilton Nairobi maintains the excellent service levels of a quality hotel in terms of staff attentiveness and competency. The Hilton rooms are always clean, comfortable and well equiopped. The location is very good and the resturant one of the best.

I required a "day room" as I was in transit but had a long 18 hour wait between flights. The reception staff immediately understood my need and I was able to go to a first class room within minutes of arriving. Wonderful service. I dined in the Travelers Restaurant with its fantastic decor, both for breakfast and an evening meal. The food was well presented and cooked to a two chef's hat level. There is a good variety of African/International food available and a reasonable wine list. The security arrangements at the hotel means there are no "pests" within the hotel itself. When it came time to depart for the airport the reception staff again most efficiently arranged a good taxi for me. There are cheaper hotels in the city, but none with the same ambiance, friendly staff or value for money. Highly recommended. Ron Cook

Reviewed December 23, 2012

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9.3
Exceptional
Andrew from United States
Family with young children
Queen Hilton Guest Room
Stayed 1 night in December 2012

Very comfortable”

Nice rooms, helpful and friendly staff

This is everything you would expect from a Hilton. It was pricey but if you're looking for a comfortable stay this is it. The staff is very friendly and helpful and restaurants were great.

Reviewed May 14, 2013

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7.7
Very good
Kim from Australia
Couple
Queen Hilton Guest Room
Stayed 2 nights in April 2013

Pleasurable”

Staff, food, pool

Excellent, we enjoyed the Hilton Nairobi very much.

Reviewed May 06, 2013

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8.7
Excellent
James from Australia
Couple
Queen Hilton Guest Room
Stayed 1 night in October 2012

Solid hotel - usual Hilton standard”

Great location.

A nice experience. Easy checkin. Nice rooms and clean. Good food. Only issue is the exorbitant prices for the Internet - would expect much better from a hotel of this standard.

Reviewed November 10, 2012

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9.7
Exceptional
Lissette from United States
Solo traveler
Queen Hilton Guest Room
Stayed 1 night in January 2013

Nice hotel in City Center”

Helpful staff, location

The hotel was centrally located, had great amenities, and a warm, helpful staff. The pool was very lovely in the morning.

Reviewed January 12, 2013

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8.0
Excellent
rachel from Australia
Solo traveler
Stayed 3 nights in December 2012

Lovely colonial hotel”

great staff

The staff are great. Very friendly and helpful. The breakfast was really good but is as expensive as one expects.The pool side bar has a great relaxed feel. Be aware the advertised free wifi was NOT honored and i was charged $200 USD for wifi usage in my three night stay. A dispute i am still fighting. The hotel is centrally located and really was an enjoyment to stay at

Reviewed January 11, 2013

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5.6
Jessica from United States
Group
Stayed 5 nights in June 2018

Pay a 5-star hotel price for 2-star facilities, but great staff.”

The hotel is old, needs serious renovations. The rooms are dark and showers don't work well. The sauna didn't work well. Location is in the center of Nairobi city, in the midst of busy streets and bus station. I didn't feel I get value for my money. The only positive is their people/staff. Faith, Destiny, Oliver, Godfred, Catherine, and others, all of them were extremely friendly and helped us in every way they could. Thanks to all of you who made our stay pleasant!

Reviewed July 08, 2018

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Dear Guest, We appreciate your feedback. Regards, Hilton Nairobi

Responded October 07, 2021
Hilton Nairobi
9.0
Exceptional
Amy from Canada
Couple
Queen Hilton Guest Room
Stayed 1 night in January 2015

Comfortable and secure”

room, staff, food

We upgraded to the executive floor which had a great room, excellent breakfast and the staff was fantastic! The hotel felt secure and had great internet which can be hard to find in Kenya! We enjoyed our stay!

Reviewed March 03, 2015

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8.0
Excellent
Yeng from Singapore
Solo traveler
Queen Hilton Guest Room
Stayed 2 nights in July 2012

Centrally located hotel with high security”

High security, good selection for breakfast, friendly staff

Pros: - Friendly staff (except for 1 incident at the business centre re wifi connection) - High security (all visitors had to go through security screening) - Very good service at executive lounge (from Irene and other staff) Cons: - It took about 5 minutes for me to be able to connect to another appliance on wifi after I have disconnected on the first one.

Reviewed July 19, 2012

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7.3
Very good
Penny from Malaysia
Business traveler
Queen Hilton Guest Room
Stayed 2 nights in November 2012

Lovely Hotel and good environment”

Featues of the Hotel

I like to stay in the International chain hotel like Hilton. Their hotels are always in the ideal location and money worth hotel.

Reviewed December 10, 2012

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9.2
Exceptional
MARGARITO from Philippines
Business traveler
Queen Hilton Guest Room
Stayed 2 nights in March 2017

A Place To Stay in Nairobi”

The hotel is in the heart of the city. Staff are friendly and accommodating. Internet is fast. Swimming pool is always clean. Health club is good. The negative side is that the roads going to the hotel are always traffic just like in any other cities in the world. Overall, superb!!!!

Reviewed March 27, 2017

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4.3
Lauren from Australia
Couple
Queen Hilton Guest Room
Stayed 1 night in September 2013

Great service but condition of rooms very poor”

Efficient service, friendly staff, good security

We stayed here one night after arriving on a late flight into Nairobi, and left the next morning for the Masai Mara. The airport transfer arranged by the hotel was efficient and check-in at 2am when we arrived was also fast, which was appreciated. Staff were all very friendly. However the condition of the rooms is similar to what you would find in a 2 - 3 star motel elsewhere in the world, and the Hilton should really be ashamed to lend their name to this property, which other than the lobby does not look like it has undergone any rennovations for 40 plus years. The bathrooms in particular are very cramped, shabby and falling apart, and for USD200 a night, we would have expected much better quality rooms, and we were glad to be only staying for a very short stay. Breakfast was also very expensive and the quality was poor. Overall it served the purpose for a brief overnight stay but I would not stay here again or recommed it to others despite the very helpful and friendly staff.

Reviewed September 10, 2013

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6.0
CHEE from Australia
Business traveler
Queen Hilton Guest Room
Stayed 1 night in May 2012

Average Hotel”

Comfy bed and gym facilities

exactly what you would expect from an african hilton. not 5 star but more than acceptable with the usual (for africa) facilities. resturant serves either al-a-cart italian or a varied buffet style offering both of which are more than acceptable. a cafe style area serves light snacks if you don't want a full meal. all served with the usual smiles and reasonable service. rooms in the circular tower are clean, comfortable and pleasingly different from thr run of the mill rectangular rooms. higher floors have a view over the city.

Reviewed May 28, 2012

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6.0
David from United Kingdom
Business traveler
Queen Hilton Guest Room
Stayed 2 nights in March 2012

Clean but tired hotel, time for a renovation”

central city location, clean and very friendly/helpful staff

First room (queen) had little to no air-con (lots of noise, little cooling). Complained and room was changed and upgraded for the inconvenience. Hotel is clean and well staffed but like many Hiltons I have stayed in, it's overdue for a renovation of the guest rooms. Old bathrooms, old furniture, Clean but hard bed!.

Reviewed March 20, 2012

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7.7
Very good
Penny from Malaysia
Business traveler
Queen Hilton Guest Room
Stayed 6 nights in November 2012

Convenient to my business place”

Confort and good service

This hotel in a great location and convenient to travel to my business place. The room rate is value for money.

Reviewed January 04, 2013

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