Wonderful View ”

Nothing can match looking at Niagara Falls from one the viewing areas or from below in one of the boats. However, a good view from your hotel room can certainly add to the experience. We had a 1 night stay in Niagara and went for a premium room with Canadian & US falls view. Well worth it, as the views were spectacular. For most people, a visit to Niagara is a once in a lifetime thing. Splash out and treat yourself to the best hotel room view in town.

Great View of Niagrara Falls!”

We booked a room which is facing the fallsview. The view was spectacular where you could see the US falls and Canada Horseshoe falls vividly. The hotel is just minutes walk to the niagara falls and less than 15 minutes walk to the entertainment district. Staff are friendly and helpful. The bathroom was huge and comes with a Jacuzzi bath tub.

I would like to stay here again!”

I booked Niagara Falls view and it was very good. I enjoyed the light up and sunrise of falls. Also the hotel staffs were very friendly. I traveled in the winter and I want to visit here in the summer again.

Beautiful view ”

My boyfriend and I came to the hotel for my birthday weekend from Rochester NY. With it being in the winter you never know how the weather will be- it was cold and we were expecting a snow storm. The Hilton was thr perfect place to stay during this time because it’s connected to the casino and other hotels. There was shopping inside , restaurants, bars, etc. We had THE BEST time and didn’t have to leave the hotel once. The staff was friendly and accomodating. Since it was a Friday they had fireworks over the falls which were priceless. I would definitely visit again!!!

Chill”

I booked the hotel room for my birthday. My original room was a city view and was upgraded to the falls view. It was a nice complimentary upgrade. The staff are wonderful. The room is okay for the price I paid, got it from here with a discount, I paid in the hotel. And we were charge for the regular price good thing I booked using Agoda, they change it to the Agoda price I was supposed to pay. Basically our 2 night stay is relaxing. I hope next time we get back the pool is already ready. But my parents and us are very happy with our stay.

Decent Hotel for Family Vacation”

I spent 3 nights in the Hilton Niagara Falls Hotel and enjoyed the stay for the most part, but there are certain things to be aware of for the visit. Since this hotel is a high traffic tourist hotel, the amount of people in the lobby and the waiting around time to speak with any of the staff will be long. For the first 2 nights, we were in what was called a "2 room suite". The room is actually 2 king sized beds areas separated by a large bathroom, not really a suite. But it was much nicer than the room we stayed in for the 3rd night. A 2 bed room without a view. Certainly not worth staying in. The overall cleanliness of the hotel is also well below Hilton standards, probably due to the high volume of tourists going through the hotel.

It wasn't what we expected...”

Soo I originally booked the King Suite with the whirlpool and the City view for my partner and I anniversary and fortunately they upgraded us with no extra fee to the king suite with whirlpool and falls view room. Unfortunately, the room wasn't what we expected especially comparing it from the pictures that Hilton posted on their website... it seems to be outdated. Also for the falls view, we expected to see more of it but we got to see only the corner of it which is fine since we did not originally booked the falls view anyways. The part was more disappointing was the whirlpool in the washroom... also I didn't find the room as tidy as I hope but nothing concerning other than finding the in the closet a bunch of balloons and a face mask from someone who previously stayed over... and did find a small stain on one of the pillowcases. We also got woken up in the middle of the night because of the fire alarm that lasted for almost 30 mins. It was nothing serious since they announced that everyone was allowed to stay in their rooms still. Anyways.. other than these comments, my partner and I still had a good time since we made things work!

Good”

Property is well located in Niagara Falls to visit various attractions/Casino. Price is steep considering they don't even give you a free bottle of water in the room. $49 for parking is highway robbery. Hotel is clean and rooms are adequate. Unfortunately our room on the 21st floor was 10 feet away from the new construction and it started at 7 am! I complained to the desk manager on duty and showed her pictures of the workers standing a few feet from my window on the 21st floor. She was good and waived the parking (which is a ridiculous amount anyway) and reduced my room rate. Overall I would recommend the hotel based upon location. Value for the money is another story.

Lack of bottled water in the room.”

Overall, the hotel is good and the staff are friendly and approachable, showing good hospitality. The only thing that surprises me is the lack of bottled water in the room. Even an electric kettle for boiling some water for making a hot drink is not available. Hilton is great hotel with a great reputation for hospitality. I am sure having bottled water in the rooms available for the guests is not something hard to accomplish. I have been to other hotels of lower repute, that will still provide bottled drinking water in the rooms. I am sure Hilton can do better. Hence my 3-star review in terms of 'Facilities'.

A wonderful stay at Hilton Niagara hotel”

Staff were really nice, hotel a walking distance from the Fall and very clean room with comfortable beds. We got an upgrade to eat breakfast on the 33rd floor, and my oh my the view of the Fall from here was awesome.

Great room with view”

Booked a premium room with falls view. As the hotel is behind the casino, this is also in your view. The hotel is not on the falls side of the road. Beautifully appointed room.

Covid trip in November”

We travelled during the first weekend of November and it was about 20 degrees outside, beautiful weekend in Niagara. I wasn’t impressed with the Hilton near the falls, the heat in the room was INSANE on the 12th floor we were pouring in sweat in the room with no way to make it cool, we were advised to turn the heat off if it was warm when we arrived, we immediately did this and it didn’t help at allllll. My boyfriend and I are both very fit and thin people, this was excessive. I wasn’t Impressed with the bath, I had brought Lysol to wash it out and I found hairs and 3 centipedes when I filled the tub inside the tubs jets. Our Fridge wouldn’t latch shut and the first night our food went bad and our drinks were warm, we had to jam it shut with a bottle. The wall paper was peeling in our room and the toilet actually broke too and wouldn’t flush a day into the trip we had it pulled apart and had to stick our arm in the back to flush it. 5 star experience?? thankfully I knew how to flush it without the attachment working! They were able to refund our parking for the inconvenience ($100) but I def wouldn’t come back here! I’m usually a 3 star traveller when I go south, I’m not someone to complain but this was excessive!!!!! The heat was the worst of it, it was uncomfortable even after a cold shower but the other things just made me never want to be at a Hilton again.

Failed to meet up with the expectations”

1. Requested for honeymoon arrangement, I called and they noted the booking number. But did nothing 2. Made request for bathtub but didn’t get. 3. Parking issue, on telephonic conversation they said that they had parking but when I reached they denied and stressed upon valet parking. So I have to park in the casino then. 4. Mistake in billing, I noted that they made a mistake and charged for parking. Then I got it rectified with the concierge desk I am a fan of Hilton as I stayed in Innsbruck,Austria and in Quebec. But got frustrated with this facility at Niagara falls

Great room”

I stayed at falls view king room. Good size rooms and nice view. It was Clean room but I had to sensitized and rinsed out the jet tub cuz I found some hairs. There are no free bottle of water and no microwave in the room. But I had great time at the room and I will come back ! Front desk are very kind

Great relaxing holiday”

I stayed at the Hilton's 1 King size US falls view room and view was fantastic. The room comes with whirlpool that I used a lot. Very relaxing with a huge window overlooking the falls. I would definitely go back here when I get a chance.

Very small room very small window for a falls view . No jacuzzi tub. ”

Room was not worth the money. Very dated, small window to look at the falls. Felt like I was sleeping in a storage closet, but the bed was comfy. I was expecting a jacuzzi tub and there was just a shower but I may have overlooked that when booking a room. I have stayed at the Hilton before and had a much nicer room with just overlooking the casino. I probably will not stay again and most definitely not get a falls view room

Great hotel”

Staff is friendly, the view from the fallsview was great. Our telephone wasn't working so they gave us a free upgrade to the suite.

Obstructed view”

There was construction at the time which caused lots of noise early morning. Additionally, There was an error with our room, the staff corrected it quickly but the view of the falls is pocked by a casino in between which took away from the majesty

Great location”

Great hotel, only downfall, pool was closed due to COVID. Not their fault. Great clean room with a nice Fallsview. Close to many restaurants.

Person at front desk seemed like they were having a bad day. Made us feel like we were a bother”

Had requested a fallsview and all we could see is a building from our windows. In the corner of the room, we had to look in between 2 buildings to see the falls. Not that we were fussy about it, but it was disappointing when we pay extra for the view