Hilton Niagara Falls Fallsview Hotel and Suites
Hilton Niagara Falls Fallsview Hotel and Suites
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9.2
Exceptional

"Staff were friendly and room was very clean."

robbie

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April 27, 2018

 Hilton Niagara Falls Fallsview Hotel and Suites
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Restaurant Hilton Niagara Falls Fallsview Hotel and Suites
Restaurant
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Restaurant Hilton Niagara Falls Fallsview Hotel and Suites
Restaurant
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Bar Hilton Niagara Falls Fallsview Hotel and Suites
Bar
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Excellent
Location
8.7
See all 6 photos Hilton Niagara Falls Fallsview Hotel and Suites
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Hilton Niagara Falls Fallsview Hotel and Suites

Excellent location
Very good
From 65 reviewsSee what guests said
7.7
/
10
Excellent cleanliness
8.1
Recommended by 82% of guests
Value for money7.2
Location rating8.7
Nearest airportBuffalo Niagara International Airport (BUF) - United States
Distance to airport32.9 km
  • Hot tub

  • Sauna

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked 7 hours ago
2 Queen Beds Casino or City View
2 Queen Beds Casino or City View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 queen beds
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2 Queen Beds City View
2 Queen Beds City View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
1 King Bed Casino or City View
1 King Bed Casino or City View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Canada or US View
2 Queen Beds Canada or US View
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Whirlpool Studio Canada View
1 King Whirlpool Studio Canada View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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2 Queen Beds No View
2 Queen Beds No View
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Whirlpool City or Casino View
1 King Whirlpool City or Casino View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Queen Beds US Falls View
2 Queen Beds US Falls View
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 queen beds
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1 King Whirlpool Premium View
1 King Whirlpool Premium View
...
  • Room size: 51 m²/549 ft²
  • Pool view
  • 1 king bed
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2 Bedroom Deluxe Suite Falls View
2 Bedroom Deluxe Suite Falls View
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
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More about Hilton Niagara Falls Fallsview Hotel and Suites

More about Hilton Niagara Falls Fallsview Hotel and Suites

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Announcements

The swimming pool and fitness center will be temporarily closed from August 22, 2018 to June 30, 2018. During this time, the property will provide an alternative venue for guests.

Real reviews from real guests

Agoda Reviews (65)Booking.com Reviews (11291)
7.7
/
10
Cleanliness8.1
Facilities6.9
Location8.7
Service7.6
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (65)
All room types
Showing 25 verified guest comments
12
9.2
Exceptional
Ashok from United States
Business traveler
1 King Canadian Falls View
Stayed 1 night in November 2018
A great hotel with incredible view of the falls!”
would Highly recommend the hotel
Reviewed November 25, 2018
8.8
Excellent
Wong from Malaysia
Business traveler
1 King Bed US Falls View
Stayed 1 night in October 2018
Clean, friendly and good location”
Clean friendly and good location
Reviewed October 30, 2018
8.8
Excellent
Shiela from Canada
Group
2 Queen Beds Casino or City View
Stayed 2 nights in October 2018
Chill”
I booked the hotel room for my birthday. My original room was a city view and was upgraded to the falls view. It was a nice complimentary upgrade. The staff are wonderful. The room is okay for the price I paid, got it from here with a discount, I paid in the hotel. And we were charge for the regular price good thing I booked using Agoda, they change it to the Agoda price I was supposed to pay. Basically our 2 night stay is relaxing. I hope next time we get back the pool is already ready. But my parents and us are very happy with our stay.
Reviewed October 30, 2018
9.6
Exceptional
Chin from Singapore
Group
2 Bedroom Deluxe Suite Falls View
Stayed 2 nights in October 2018
Great View of Niagrara Falls!”
We booked a room which is facing the fallsview. The view was spectacular where you could see the US falls and Canada Horseshoe falls vividly. The hotel is just minutes walk to the niagara falls and less than 15 minutes walk to the entertainment district. Staff are friendly and helpful. The bathroom was huge and comes with a Jacuzzi bath tub.
Reviewed October 29, 2018
6.4
Good
Ashwani from Canada
Couple
1 King Bed US Falls View
Stayed 1 night in October 2018
Failed to meet up with the expectations”
1. Requested for honeymoon arrangement, I called and they noted the booking number. But did nothing 2. Made request for bathtub but didn’t get. 3. Parking issue, on telephonic conversation they said that they had parking but when I reached they denied and stressed upon valet parking. So I have to park in the casino then. 4. Mistake in billing, I noted that they made a mistake and charged for parking. Then I got it rectified with the concierge desk I am a fan of Hilton as I stayed in Innsbruck,Austria and in Quebec. But got frustrated with this facility at Niagara falls
Reviewed October 29, 2018
9.6
Exceptional
MOHAMMAD from India
Couple
1 King Bed US Falls View
Stayed 2 nights in October 2018
Great location. Amazing falls view from North tower”
The property is amazing. Well connected with the Casino and downtown activities. Niagra falls is at your doorstep. Amazing food at their Brasa Brazilian steakhouse. All in all a wonderful stay
Reviewed October 28, 2018
7.6
Very good
Yan from Hong Kong
Couple
1 King Canadian Falls View
Stayed 1 night in September 2018
So so”
The room said to have Canadian view, but turns out to have the view at the really small window at the side of the room. And the room can only be checked in at 4 only. Not even a minute earlier can be checked out. The check in counter had a long waiting line, need to wait at least 15mins
Reviewed September 29, 2018
9.2
Exceptional
Gordon from United Kingdom
Couple
1 King Whirlpool Premium View
Stayed 1 night in September 2018
Wonderful View ”
Nothing can match looking at Niagara Falls from one the viewing areas or from below in one of the boats. However, a good view from your hotel room can certainly add to the experience. We had a 1 night stay in Niagara and went for a premium room with Canadian & US falls view. Well worth it, as the views were spectacular. For most people, a visit to Niagara is a once in a lifetime thing. Splash out and treat yourself to the best hotel room view in town.
Reviewed September 20, 2018
8.4
Excellent
Brian from United States
Couple
1 King Whirlpool Canada or US View
Stayed 2 nights in September 2018
Parking and Fees”
Be careful if have never traveled to area be prepared for your cost to be double due to all the fees(HST FEE, Eco FEE, TI FEE) and valet is 45 a day plus these fees, which is not stated anywhere here in the Agoda app. Hotel is great but cost once all is added doubled from what was quoted by Agoda.
Reviewed September 14, 2018
5.6
Brilly from Hong Kong
Family with young children
2 Queen Beds No View
Stayed 1 night in August 2018
In renovation”
There were drilling noise starting at 8:21am.
Reviewed August 22, 2018
8.4
Excellent
DATUK from Malaysia
Family with teens
2 Queen Beds US Falls View
Stayed 2 nights in August 2018
Excellent”
It was clean and well maintained. We took a room with view of the falls and it was so lovely. Every night at 10pm we see fireworks near the falls.
Reviewed August 21, 2018
3.2
Thao from Canada
Couple
1 King Bed Casino or City View
Stayed 2 nights in July 2018
Do not bother staying”
Let me just name a few things that were wrong with our stay. For the amount of money we stayed, I should have just taken my money to the holiday inn and get better value for the room. 1) carpet was damp when we walked into our bedroom. 2) there were visible YELLOW STAINS on the blanket. 3) valet parking (for the “cheap” price of $45) took over an hour. Should have just seld parked. 4) we called for a shaving kit and it took more than 30 minutes to get to our room. When we call to check, the house keeping staff were cold. 5) random fees charged (Tourism improvement fees) were charged and noted, these fees are completely voluntary. When we asked at check out, we were told that there was a note on the confirmation email. And I didn’t have anything of the sort - only booking confirmation. Overall? Do not bother staying here. I have been in plenty of hotels as we do travel quite a lot. This place does not p
Reviewed July 22, 2018
6.4
Good
John from United States
Family with young children
2 Queen Beds City View
Stayed 1 night in July 2018
Decent Hotel for Family Vacation”
I spent 3 nights in the Hilton Niagara Falls Hotel and enjoyed the stay for the most part, but there are certain things to be aware of for the visit. Since this hotel is a high traffic tourist hotel, the amount of people in the lobby and the waiting around time to speak with any of the staff will be long. For the first 2 nights, we were in what was called a "2 room suite". The room is actually 2 king sized beds areas separated by a large bathroom, not really a suite. But it was much nicer than the room we stayed in for the 3rd night. A 2 bed room without a view. Certainly not worth staying in. The overall cleanliness of the hotel is also well below Hilton standards, probably due to the high volume of tourists going through the hotel.
Reviewed July 18, 2018
4.8
Barb from Canada
Couple
1 King Bed Casino or City View
Stayed 2 nights in May 2018
Acceptable”
All the hinder costs .... when checking out ..... was not happy .. when I was told it was all paid for then when I checked in ...... you nailed me another $117 ..... so not right ... you should tell your customers, about the lil extra b fore they check in ..... not out ....
Reviewed May 16, 2018
9.2
Exceptional
robbie from Australia
Group
1 King Whirlpool Premium View
Stayed 1 night in April 2018
Exceptional”
Came here for the views and they didn't disappoint. Staff were friendly and room was very clean. Only thing that didn't get 5 out of 5 was the facilities, because of the construction going on
Reviewed April 27, 2018
5.6
Ingrid from Hong Kong
Family with young children
2 Bedroom Deluxe Suite Falls View
Stayed 2 nights in March 2018
under construction”
hotel is under construction, so no indoor swimming pool and gym. they said we could use the one at Sheraton, but even we could walk thru the casino walkway, it's still a mile away, while u hv to bring towel and things with u. very inconvenience
Reviewed April 03, 2018
10.0
Exceptional
Aprelle from United States
Couple
1 King Bed Casino or City View
Stayed 2 nights in March 2018
Ee really enjoed bed really comfortable. ”
We really enjoyed our anniversary it was very nice very nice view very comfortable bed very clean I would recommend to anybody.
Reviewed March 27, 2018
8.4
Excellent
Chay from Canada
Couple
2 Queen Beds No View
Stayed 1 night in December 2017
Lack of bottled water in the room.”
Overall, the hotel is good and the staff are friendly and approachable, showing good hospitality. The only thing that surprises me is the lack of bottled water in the room. Even an electric kettle for boiling some water for making a hot drink is not available. Hilton is great hotel with a great reputation for hospitality. I am sure having bottled water in the rooms available for the guests is not something hard to accomplish. I have been to other hotels of lower repute, that will still provide bottled drinking water in the rooms. I am sure Hilton can do better. Hence my 3-star review in terms of 'Facilities'.
Reviewed January 02, 2018
4.0
Namiko from Japan
Couple
2 Queen Beds No View
Stayed 1 night in November 2018
古い”
古いが立地はいい
Reviewed December 01, 2018
8.0
Excellent
Youngbin from United States
Family with teens
2 Queen Beds Canada or US View
Stayed 2 nights in October 2018
힐튼호텔 캐나다/미국폭포뷰”
저는 캐나다/미국폭포뷰 방이었습니다. 비용부담이 좀 있었지만 폭포뷰여서 좋았습니다. 하지만 바로 앞에 카지노가 있어서, 카지노 양옆으로 미국폭포와 캐나다폭포가 보입니다. 카지노 방해 없이 폭포를 창 전체로 즐기고 싶다면 힐튼의 다른 방이나, 다른 호텔을 이용하는것도 좋겠습니다. 직원들 친절하고 깔끔하고 편안해서 만족스러웠습니다.
Reviewed October 11, 2018
12
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  • Excellent location