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Exterior view, Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)
Hilton Orlando Buena Vista Palace Disney Springs Area
Exterior view, Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)
Lobby, Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)
Swimming pool [outdoor], Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)
Swimming pool [outdoor], Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)
Swimming pool, Hilton Orlando Buena Vista Palace Disney Springs Area in Orlando (FL)

Removed from saved list

8.2

Excellent

98 reviews

98 reviews

Housekeeping4
Children's activities3
Food & Dining1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Disney Springs 800 m
Epcot 3.4 km
Walt Disney World® Resort 4.9 km
Discovery Cove 6.1 km
SeaWorld 6.4 km
Disney's Animal Kingdom 7.9 km
Magic Kingdom Park 8.0 km
Universal's Islands of Adventure 11.5 km
The Wizarding World of Harry Potter 12.2 km
Universal Studios Florida 12.2 km
Nearby landmarks
The Art of Disney 560 m
The Spice & Tea Exchange 610 m
The LEGO Store Downtown Disney 620 m
Basin at Downtown Disney Marketplace 640 m
Lake Buena Vista 700 m
Disney Springs 800 m
Characters in Flight 820 m
Aerophile—The World Leader in Balloon Flight 840 m
Downtown Disney 920 m
The NBA Experience 1.0 km

Hilton Orlando Buena Vista Palace Disney Springs Area

1900 E. Buena Vista Drive, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32830 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Disney Downtown Lake Buena Vista part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

800 meters to Disney Springs

Check-in/out [private]

Hot tub

Daily housekeeping

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."
Facilities

Valet parking

Front desk [24-hour]

Luggage storage

Cash withdrawal

Fitness center

Swimming pool [outdoor]

Check-in/out [private]

Hot tub

This property is in high demand!

12 travelers have booked today.

Value for money7.7
Location rating9.1
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport12.0 km

Rooms available at Hilton Orlando Buena Vista Palace Disney Springs Area

Excellent
Room comfort & quality

8.1

Disney Springs View With - 1 King Bed - Tower
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Resort View
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Disney Springs View With - 2 Queen Beds - Tower
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
1 King Bed Fireworks View
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Queen Fireworks View
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
2 Queen 1 Bedroom Tower Suite
...
  • Room size: 153 m²/1647 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
2 Bedroom Deluxe Tower Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Resort View
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
1 Bedroom Island Suite 1 King
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
2 Queen Resort View Mobility Hearing Accessible Roll in Shower
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does Hilton Orlando Buena Vista Palace Disney Springs Area have a swimming pool?

While lounging at Hilton Orlando Buena Vista Palace Disney Springs Area, you can indulge in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Hilton Orlando Buena Vista Palace Disney Springs Area offer laundry services?

Yes! Hilton Orlando Buena Vista Palace Disney Springs Area features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Hilton Orlando Buena Vista Palace Disney Springs Area?

Hilton Orlando Buena Vista Palace Disney Springs Area has car park onsite with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the closest airport from Hilton Orlando Buena Vista Palace Disney Springs Area?

The average travel time to get from Hilton Orlando Buena Vista Palace Disney Springs Area to the airport is 25 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

What points of interest are close by Hilton Orlando Buena Vista Palace Disney Springs Area that are in walking distance?

While staying at Hilton Orlando Buena Vista Palace Disney Springs Area, jump start your visit by exploring the nearest attraction in walking distance to the property such as The Art of Disney.

How many floors does Hilton Orlando Buena Vista Palace Disney Springs Area have?

Hilton Orlando Buena Vista Palace Disney Springs Area has a total of 28 floors.

What payment options are supported at Hilton Orlando Buena Vista Palace Disney Springs Area?

Hilton Orlando Buena Vista Palace Disney Springs Area accepts up to 5, with payment card selections consisting of Visa, Discover Card, American Express, and MasterCard.

What do local visitors think about Hilton Orlando Buena Vista Palace Disney Springs Area?

Past local travelers that have stayed at this property have given Hilton Orlando Buena Vista Palace Disney Springs Area an average rating of 9.3. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Hilton Orlando Buena Vista Palace Disney Springs Area?

The closest train, metro, or bus station is Pearl's Train Depot (Exit Only), 11244.64 m away from Hilton Orlando Buena Vista Palace Disney Springs Area.

Can special events be hosted at Hilton Orlando Buena Vista Palace Disney Springs Area?

Big events and gatherings including weddings can be arranged at Hilton Orlando Buena Vista Palace Disney Springs Area.

See map

Explore the neighborhood

What people love about Hilton Orlando Buena Vista Palace Disney Springs Area

  • 9.6

    Exceptional
    Staff 

    "The rooms were cleaned early each day and the staff was very friendly."

    Deonne

    |

    January 21, 2020

  • 10

    Exceptional
    Location

    "Great location and amenities."

    Summer

    |

    February 5, 2023

  • 8.8

    Excellent
    Location

    "Excellent location to Disney Springs and has transportation to all Disney parks."

    Alisa

    |

    December 22, 2022

Overall rating:

8.2

Excellent
98 reviews
Cleanliness
8.2
Facilities
8.4
Location
9.1
Read all reviews >
More about Hilton Orlando Buena Vista Palace Disney Springs Area

More about Hilton Orlando Buena Vista Palace Disney Springs Area

Hilton Orlando Buena Vista Palace Disney Springs Area

Maximize your Orlando (FL) adventure with a stay at Hilton Orlando Buena Vista Palace Disney Springs Area. Your vacation just took an exciting turn at Hilton Orlando Buena Vista Palace Disney Springs Area -- only 8.0 km from the popular Magic Kingdom Park and perfect for thrill-seekers!
Take advantage of a wealth of unrivaled services and amenities at Hilton Orlando Buena Vista Palace Disney Springs Area. Stay connected throughout your stay with free internet access provided. Your explorations of Orlando (FL) can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hilton Orlando Buena Vista Palace Disney Springs Area.
You can also get small travel items and sundries at the convenience stores without having to leave the Hilton Orlando Buena Vista Palace Disney Springs Area. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hilton Orlando Buena Vista Palace Disney Springs Area offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hilton Orlando Buena Vista Palace Disney Springs Area, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Throughout the day, you can enjoy the activities offered at Hilton Orlando Buena Vista Palace Disney Springs Area. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub. The many offerings at Hilton Orlando Buena Vista Palace Disney Springs Area ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Hilton Orlando Buena Vista Palace Disney Springs Area gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Orlando (FL), take some time to venture outside of Hilton Orlando Buena Vista Palace Disney Springs Area. Your journey through Orlando (FL) can be completed with a short shopping stop at Disney Springs located 790 m away. You're sure to want to visit International Drive located 7.3 km away, among the most sought-after photographs for anyone visiting Orlando (FL). Learn about the city's art history with a day at Madame Tussauds Orlando located 8.6 km away, where you can see collections by famous artists.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

1 mention

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • Chinese [Cantonese]
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Continental
Restaurants on site
Citrus 28 Grab & Go Marketplace
  • Cuisine: American
Sunnies
  • Cuisine: American
Letterpress
  • Cuisine: American
Shades
  • Cuisine: American

Location

1900 E. Buena Vista Drive, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32830
Exceptional
Location

9.1

Airports
  • Kissimmee Gateway Airport (ISM)
    12.0 km
  • Orlando International Airport (MCO)
    21.1 km
Public transportation
  • Pearl's Train Depot (Exit Only)
    11.2 km
  • Poinciana
    13.4 km
Hospital or clinic
  • I Care Clinic - Instant Medical Care
    4.5 km
Shopping
  • Disney Springs
    800 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Disney Springs
    800 m
  • Epcot
    3.4 km
  • Walt Disney World® Resort
    4.9 km
  • Discovery Cove
    6.1 km
  • SeaWorld
    6.4 km
  • Disney's Animal Kingdom
    7.9 km
  • Magic Kingdom Park
    8.0 km
  • Universal's Islands of Adventure
    11.5 km
  • The Wizarding World of Harry Potter
    12.2 km
  • Universal Studios Florida
    12.2 km
Nearby landmarks
  • The Art of Disney
    560 m
  • The Spice & Tea Exchange
    610 m
  • The LEGO Store Downtown Disney
    620 m
  • Basin at Downtown Disney Marketplace
    640 m
  • Lake Buena Vista
    700 m
  • Disney Springs
    800 m
  • Characters in Flight
    820 m
  • Aerophile—The World Leader in Balloon Flight
    840 m
  • Downtown Disney
    920 m
  • The NBA Experience
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property fee is inclusive of: in-room Wi-Fi, Disney Bus transportation, local calls, movie rentals, two vouchers on beverages (not redeemable at Mainstreet Market or Benihana), and USD 5 discounted voucher on one attraction ticket. Coupons cannot be combined.
  • Parking fee for self parking is USD 22.00 + tax per day.
  • The resort fee: Internet access; Disney Parks shuttle; Daily sun-care product; Float lagoon access including inner tubes; DVDNow rentals; notary services; 10% off food & beverage, excludes room service; 10% off cabana rentals.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)25 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors28
  • Number of restaurants3
  • Number of rooms 1011
  • Most recent renovation2018
Parking
  • Daily parking fee25 USD

Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hilton Orlando Buena Vista Palace Disney Springs Area from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.2
Facilities8.4
Location9.1
Room comfort and quality8.1
Service8.0
Value for money7.7
High score for Orlando (FL)
Rating
9+ Exceptional (20)
8-9 Excellent (11)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (11)
Time of the year
Mar - May (24)
Jun - Aug (7)
Sep - Nov (7)
Dec - Feb (17)

Show reviews that mention 

Showing 55 verified guest comments
123
10.0
Exceptional
Summer from United States
Family with young children
1 King Resort View Mobility Hearing Accessible Roll in Shower
Stayed 1 night in January 2023

Great stay”

This Hilton is amazing. Great location and amenities. Close proximity to Disney Soeings!

Reviewed February 06, 2023

See room deals

10.0
Exceptional
KUAN-YUN from Taiwan
Business traveler
2 Queen Beds Pool View
Stayed 1 night in October 2022

Wonderful”

My boss is happy. Thank you verymuch.

Reviewed December 14, 2022

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9.6
Exceptional
Deonne from United States
Family with teens
2 Queen Fireworks View
Stayed 3 nights in January 2020

Very pleased!”

The location is great!! We walked to Disney Springs and drove to Epcot, Animal Kingdom, and Magic Kingdom. Overnight parking is a little steep, but not terrible. We used the shuttle service the first day, but then decided to drive so we would not have to wait. It only took us about 15-20 minutes to get to the parks. The rooms were cleaned early each day and the staff was very friendly. We were able to see fireworks from our room.

Reviewed January 22, 2020

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8.8
Excellent
Alisa from United States
Family with teens
2 Queen Beds Resort View
Stayed 5 nights in December 2022

Nice hotel in a great location with Disney transportation. ”

Excellent location to Disney Springs and has transportation to all Disney parks. Nice lazy river too!

Reviewed December 22, 2022

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9.2
Exceptional
Suzanne from United States
Family with young children
2 Queen Beds Resort View
Stayed 1 night in September 2021

Disney hotel”

Great hotel, great value. The pool and lazy River are wonderful. The prices for food and drinks at the hotel are outrageous so bring your own snacks and drinks.

Reviewed October 01, 2021

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8.4
Excellent
Teresa from United States
Couple
2 Queen Beds Resort View
Stayed 2 nights in January 2022

Excellent”

It was a cold weekend and they had the AC on in the hotel!! It was freezing!!! Restaurant was closed but the cafe was nice.

Reviewed January 25, 2022

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6.0
carlos from United States
Couple
1 King Resort View Mobility Hearing Accessible Roll in Shower
Stayed 2 nights in December 2021

not so good”

i called in advance to let them know i would be staying there for a special occasion my wife and i first wedding anniversary, although the staff was really nice and the outside of the hotel was really clean and nice i cant say the same about the rooms we where placed in a lower level next to a dumpster my wife was pretty upset about it overall i would say this hotel is good if you are traveling with family definitely not made for a romantic get away.....

Reviewed December 10, 2021

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8.0
Excellent
Andrew from Singapore
Business traveler
Stayed 5 nights in October 2014

Great Hotel near Downtown Disney”

Convenient Location, Beautiful scenery, Clean and spacious rooms

Totally enjoyed my stay at Buena Vista Palace. The location of the hotel near Lake Buena Vista and Downtown Disney was ideal as the scenery was really beautiful and within walking distance to Downtown Disney. Hotel rates are rally reasonable as well.

Reviewed October 30, 2014

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8.7
Excellent
Mehmet from United States
Couple
Stayed 2 nights in May 2015

Hotel was beautiful. Great location great scenery!”

We loved the water view we had. Cleanliness of the room and the staff were great!

I got this hotel to surprise my girlfriend that lives in Orlando and she fell in love with it. It's a beautiful hotel. Great location and has an amazing view. (We were on the 26th floor) the price for the hotel was great as well! Onu thing that sucked was that there was a $24 hotel fee every night. The fee should cover the valet parking AT LEAST. But it was $20 something dollars for valet. We didn't like the fact that we had to walk so far. ESPECIALLY after walking around at Disney World all day... Other than that, GREAT HOTEL. Couple cons: 1. The bathroom sink was a little broken. The cold side lever keeps turning when you try to shut it off and just starts pouring again. 2. The lights were all by hand. There was no switch on the wall. 3. There was no outlet close to our bed. We had to unplug the lights outlet to use them so we could charge our phones and laptops. 4. There was no lotion, just shampoo and conditioner. 5. The iron and the ironing board were dirty. 6. The balcony wasn't that clean. Had poop stains around the railing. (Just put all of this so people could know. I'd still go back to that hotel and room. Just didn't expect all that to happen.)

Reviewed May 14, 2015

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8.0
Excellent
khengloon from Singapore
Couple
Stayed 5 nights in December 2015

One of the best affordable hotels near to disney”

Its located approximately just 200m away from Disney Springs. There are a number of free shuttle buses that you can hop onto which will brings you to different parts of Disney. Parking is free. Room is generally spacious and clean. Overall, its quite a good stay at Buena Vista Palace Hotel and Spa:)

Reviewed June 16, 2016

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10.0
Exceptional
Uchiraka from Australia
Couple
Stayed 2 nights in March 2015

Superb 3 night stay”

Spacious, convenient location for all theme parks and excellent customer service

Superb 3 night stay at BV palace hotel. Such a beautiful, large resort just a mile away from Downtown Disney. Shuttles running every 30 minutes from the hotel's dedicated shuttle stop to Downtown Disney and all Disney theme parks. We have had a fabulous stay at the BV palace hotel.

Reviewed April 05, 2015

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9.3
Exceptional
Jerry from United States
Family with teens
Stayed 5 nights in March 2015

Great vacation hotel”

Location , nice rooms , staff

This is a 4 star hotel and spa with a friendly staff and a great location next to downtown Disney . We would Definitely stay here on our next trip to Disney !!

Reviewed March 13, 2015

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8.7
Excellent
Elizabeth from United States
Couple
Stayed 1 night in January 2015

Great location, not food”

Location, price,staff

Their dining leaves a lot to be desired. Breakfast in the dining room is not the best. We gave up and ate in the express breakfast. On the positive side you can easily walk to Downtown Disney for food.

Reviewed January 21, 2015

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9.2
Exceptional
David from United States
Family with young children
1 King Bed Resort View
Stayed 6 nights in June 2019

Good but bad ”

We had a great time at the hotel, a few minor things... at the end of our stay we weee told we needed to pay a resort fee and parking fee. The resort fee I guess is understandable even though if your already paying for the hotel, the hotel amenities should be included you should have to pay additional for using the pool or w.e else the resort fee covers (not explained) also parking was more or less $25/day (self parking not vallet) which is Parking is not an optional thing if I’m staying in your hotel I need to park my car the fact that you charge for parking was ridiculous. That’s like taking your car to a mechanic and when he quotes you a price to fix the car he then tells you “well you have to pay for the tools I need to buy to fix your car too”. I can understand if I choose to valet park my car I’m choosing to pay to have the luxury (laziness) of someone else parking my car but if I’m staying at your hotel it needs to be included. Also the Peking was like 2 blocks from the hotel

Reviewed July 06, 2019

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5.3
michaela from United States
Family with teens
Stayed 2 nights in March 2015

My Second Stay”

Maintenance man was prompt upon request. Convenient location. Convenient amenities.

To sum up my stay in one word mediocre. The well mannered staff included the guest services operator, maintenance man, valet service men, and the bell men. Upon arrival I felt as if I was a burden to the women checking me in to my room. Aside from her attitude and lack of manners she was not helpful with questions which left me lost. This is my second stay at Lake Buena Vista Palace and my last.

Reviewed March 13, 2015

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8.3
Excellent
Michael from United States
Couple
Stayed 1 night in May 2015

Did a 180 on One80 bar”

Location, rooms were clean, price

Nice hotel, right across the street from downtown Disney. The bar was expensive and looked like something from the 70's.

Reviewed May 20, 2015

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8.7
Excellent
William from United States
Couple
Stayed 1 night in February 2015

Orlando Disney Downtown”

Location, Facilities

It was fine. We wanted to be close to Disney Downtown. Nice way to end the day.

Reviewed February 12, 2015

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10.0
Exceptional
Samantha from United States
Family with young children
Stayed 2 nights in August 2014

Nice modern hotel super close to downtown Disney ”

Modern, clean, close to down town Disney

We really enjoyed our stay. The staff are very nice. And we enjoyed walking to down town Disney, there is a little path right across the street that takes you to the boat

Reviewed September 03, 2014

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9.6
Exceptional
Susan from United States
Family with teens
2 Queen Beds Resort View
Stayed 6 nights in July 2018

Awesome hotel!”

This hotel had everything you might need! The pool and lazy river was relaxing but the water was a bit warm. Nice restaurants and shuttle to parks. Concierge was not available for ticket purchase at 10:15 pm. He/she could not be found anywhere 45 minutes before end of shift. Everyone else was very helpful. Security came with first aid supplies when my grandaughter cut her finger!

Reviewed July 24, 2018

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6.4
Good
Ramon from United States
Couple
Stayed 7 nights in May 2016

Clean Hotel”

Lots of construction (including in the room above me at 8am) and closed areas made my visit less than ideal... Hotel was clean and staff was helpful. Location is great close to Disney Springs.

Reviewed June 05, 2016

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123
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