8.0
Excellent
/10
(1,352 reviews)See what guests said
Housekeeping3
Children's activities2
Shops1
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
The Art of Disney 300 m
The Spice & Tea Exchange 350 m
Basin at Downtown Disney Marketplace 380 m
The LEGO Store Downtown Disney 400 m
Hoypoloi Gallery 440 m
Disney Springs 650 m
Characters in Flight 680 m
Aerophile—The World Leader in Balloon Flight 700 m
Downtown Disney 780 m
Lake Buena Vista 830 m
Nearby landmarks
Disney Springs 650 m
Epcot 3.44 km
Walt Disney World® Resort 5.03 km
Discovery Cove 6.17 km
SeaWorld 6.53 km
Disney's Animal Kingdom 7.86 km
Magic Kingdom Park 8.22 km
Universal's Islands of Adventure 11.68 km
The Wizarding World of Harry Potter 12.41 km
Universal Studios Florida 12.43 km
Hilton Orlando Buena Vista Palace

"Nice restaurants and shuttle to parks."

Susan - July 24, 2018
 Hilton Orlando Buena Vista Palace
Lobby Hilton Orlando Buena Vista Palace
Interior view Hilton Orlando Buena Vista Palace
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Hilton Orlando Buena Vista Palace

1900 Buena Vista Drive, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32830 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Disney Springs
Within 650 m of property
Attention

This property is in high demand!

8 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Free airport transfer

  • Hot tub

  • Currency exchange

  • Daily housekeeping

  • Room service [24-hour]

Cheaper than 96% of all properties in Orlando (FL) in the last 24 hoursCompared to 3,398 Orlando (FL) properties at Agoda for various dates
Value for money7.4
Location rating9.1
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport11.8 km

Rooms available at Hilton Orlando Buena Vista Palace

Excellent
Room comfort & quality
8.1
Disney Springs View With - 1 King Bed - Tower
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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Disney Springs View With - 2 Queen Beds - Tower
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds
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1 King Bed Resort View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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1 King Bed Fireworks View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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2 Queen Fireworks View
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds
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2 Queen 1 Bedroom Tower Suite
...
  • Room size: 153 m²/1647 ft²
  • Balcony/terrace
  • 2 queen beds
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1 King 1 Bedroom Suite Mobility Hearing Accessible Tub
...
  • Room size: 74 m²/797 ft²
  • Balcony/terrace
  • 1 king bed
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2 Queen 1 Bedroom Island Suite
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
2 Queen Resort View Mobility Hearing Accessible Roll in Shower
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Disney View Mobility Hearing Accessible Tub
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Orlando Buena Vista Palace?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Orlando Buena Vista Palace?

For those who wish to drive their own cars, Hilton Orlando Buena Vista Palace has a car park right on site for maximum convenience. Parking is available for a fee of 22.00 USD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Orlando (FL) with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hilton Orlando Buena Vista Palace?

Hilton Orlando Buena Vista Palace does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Hilton Orlando Buena Vista Palace

  • 9.6
    Exceptional
    Location

    "The location is great!!"

    Deonne

    |

    January 21, 2020

  • 10.0
    Exceptional
    Location

    "The location is great."

    Erin

    |

    December 16, 2018

Property ranking|Compared to 3,398 Orlando (FL) properties
See all rankings
Location score
9.1/10
Room comfort score
8.1/10
Cleanliness score
8.0/10
Couples review score
8.3/10
Better than
99
%
of Orlando (FL) properties
Better than
99
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
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Overall rating:
8.0
Excellent
1,352 reviews
Cleanliness
8.0
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
The restaurant is yummy.
Erin from United States
Family with young children
More about Hilton Orlando Buena Vista Palace

More about Hilton Orlando Buena Vista Palace

Situated in Disney Downtown Lake Buena Vista, Hilton Orlando Buena Vista Palace is the perfect place to experience Orlando and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer, including The Art of Disney, The Spice & Tea Exchange, and Basin at Downtown Disney Marketplace.

Hilton Orlando Buena Vista Palace is committed to providing the best in services and hospitality. Guests can enjoy on-site features like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, and Wi-Fi in public areas.

Each room features a separate living room, LCD/plasma screen TV, air conditioning, heating, and wake-up service. Throughout the day, guests can relax at the hot tub, the fitness center, sauna, nearby golf course, and outdoor pool. Superb facilities and an excellent location make Hilton Orlando Buena Vista Palace the perfect base from which to enjoy your stay in Orlando.

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Most talked about facilities

Housekeeping
5 mentions
Food & Dining
1 mention
Breakfast
1 mention
Swimming Pool
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Citrus 28 Grab & Go Marketplace
Cuisine:American
Sunnies
Cuisine:American
Letterpress
Cuisine:American
Shades
Cuisine:American

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hilton Orlando Buena Vista Palace from real guests

Overall rating
8.0
Excellent
From 1352 reviews
9.0Location
8.2Service
8.1Cleanliness
Agoda Reviews (70)Booking.com Reviews (1117)
Rating via Agoda8.0
/
10
Cleanliness8.0
Facilities8.1
Location9.1
Room comfort and quality8.1
Service7.9
Value for money7.4
High score for Orlando (FL)
Rating
9+ Exceptional (16)
8-9 Excellent (9)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (10)
Time of the year
Mar - May (23)
Jun - Aug (7)
Sep - Nov (5)
Dec - Feb (13)
All guests (70)
All room types
All languages

Show reviews that mention 

Showing 48 verified guest comments
123
8.0
Excellent
Andrew from Singapore
Business traveler
Stayed 5 nights in October 2014

Great Hotel near Downtown Disney”

Convenient Location, Beautiful scenery, Clean and spacious rooms

Totally enjoyed my stay at Buena Vista Palace. The location of the hotel near Lake Buena Vista and Downtown Disney was ideal as the scenery was really beautiful and within walking distance to Downtown Disney. Hotel rates are rally reasonable as well.

Reviewed October 30, 2014
8.7
Excellent
Mehmet from United States
Couple
Stayed 2 nights in May 2015

Hotel was beautiful. Great location great scenery!”

We loved the water view we had. Cleanliness of the room and the staff were great!

I got this hotel to surprise my girlfriend that lives in Orlando and she fell in love with it. It's a beautiful hotel. Great location and has an amazing view. (We were on the 26th floor) the price for the hotel was great as well! Onu thing that sucked was that there was a $24 hotel fee every night. The fee should cover the valet parking AT LEAST. But it was $20 something dollars for valet. We didn't like the fact that we had to walk so far. ESPECIALLY after walking around at Disney World all day... Other than that, GREAT HOTEL. Couple cons: 1. The bathroom sink was a little broken. The cold side lever keeps turning when you try to shut it off and just starts pouring again. 2. The lights were all by hand. There was no switch on the wall. 3. There was no outlet close to our bed. We had to unplug the lights outlet to use them so we could charge our phones and laptops. 4. There was no lotion, just shampoo and conditioner. 5. The iron and the ironing board were dirty. 6. The balcony wasn't that clean. Had poop stains around the railing. (Just put all of this so people could know. I'd still go back to that hotel and room. Just didn't expect all that to happen.)

Reviewed May 14, 2015
8.0
Excellent
khengloon from Singapore
Couple
Stayed 5 nights in December 2015

One of the best affordable hotels near to disney”

Its located approximately just 200m away from Disney Springs. There are a number of free shuttle buses that you can hop onto which will brings you to different parts of Disney. Parking is free. Room is generally spacious and clean. Overall, its quite a good stay at Buena Vista Palace Hotel and Spa:)

Reviewed June 16, 2016
10.0
Exceptional
Uchiraka from Australia
Couple
Stayed 2 nights in March 2015

Superb 3 night stay”

Spacious, convenient location for all theme parks and excellent customer service

Superb 3 night stay at BV palace hotel. Such a beautiful, large resort just a mile away from Downtown Disney. Shuttles running every 30 minutes from the hotel's dedicated shuttle stop to Downtown Disney and all Disney theme parks. We have had a fabulous stay at the BV palace hotel.

Reviewed April 05, 2015
9.3
Exceptional
Jerry from United States
Family with teens
Stayed 5 nights in March 2015

Great vacation hotel”

Location , nice rooms , staff

This is a 4 star hotel and spa with a friendly staff and a great location next to downtown Disney . We would Definitely stay here on our next trip to Disney !!

Reviewed March 13, 2015
9.6
Exceptional
Deonne from United States
Family with teens
2 Queen Fireworks View
Stayed 3 nights in January 2020

Very pleased!”

The location is great!! We walked to Disney Springs and drove to Epcot, Animal Kingdom, and Magic Kingdom. Overnight parking is a little steep, but not terrible. We used the shuttle service the first day, but then decided to drive so we would not have to wait. It only took us about 15-20 minutes to get to the parks. The rooms were cleaned early each day and the staff was very friendly. We were able to see fireworks from our room.

Reviewed January 22, 2020
8.7
Excellent
Elizabeth from United States
Couple
Stayed 1 night in January 2015

Great location, not food”

Location, price,staff

Their dining leaves a lot to be desired. Breakfast in the dining room is not the best. We gave up and ate in the express breakfast. On the positive side you can easily walk to Downtown Disney for food.

Reviewed January 21, 2015
9.2
Exceptional
David from United States
Family with young children
1 King Bed Resort View
Stayed 6 nights in June 2019

Good but bad ”

We had a great time at the hotel, a few minor things... at the end of our stay we weee told we needed to pay a resort fee and parking fee. The resort fee I guess is understandable even though if your already paying for the hotel, the hotel amenities should be included you should have to pay additional for using the pool or w.e else the resort fee covers (not explained) also parking was more or less $25/day (self parking not vallet) which is Parking is not an optional thing if I’m staying in your hotel I need to park my car the fact that you charge for parking was ridiculous. That’s like taking your car to a mechanic and when he quotes you a price to fix the car he then tells you “well you have to pay for the tools I need to buy to fix your car too”. I can understand if I choose to valet park my car I’m choosing to pay to have the luxury (laziness) of someone else parking my car but if I’m staying at your hotel it needs to be included. Also the Peking was like 2 blocks from the hotel

Reviewed July 06, 2019
5.3
michaela from United States
Family with teens
Stayed 2 nights in March 2015

My Second Stay”

Maintenance man was prompt upon request. Convenient location. Convenient amenities.

To sum up my stay in one word mediocre. The well mannered staff included the guest services operator, maintenance man, valet service men, and the bell men. Upon arrival I felt as if I was a burden to the women checking me in to my room. Aside from her attitude and lack of manners she was not helpful with questions which left me lost. This is my second stay at Lake Buena Vista Palace and my last.

Reviewed March 13, 2015
8.3
Excellent
Michael from United States
Couple
Stayed 1 night in May 2015

Did a 180 on One80 bar”

Location, rooms were clean, price

Nice hotel, right across the street from downtown Disney. The bar was expensive and looked like something from the 70's.

Reviewed May 20, 2015
8.7
Excellent
William from United States
Couple
Stayed 1 night in February 2015

Orlando Disney Downtown”

Location, Facilities

It was fine. We wanted to be close to Disney Downtown. Nice way to end the day.

Reviewed February 12, 2015
10.0
Exceptional
Samantha from United States
Family with young children
Stayed 2 nights in August 2014

Nice modern hotel super close to downtown Disney ”

Modern, clean, close to down town Disney

We really enjoyed our stay. The staff are very nice. And we enjoyed walking to down town Disney, there is a little path right across the street that takes you to the boat

Reviewed September 03, 2014
9.6
Exceptional
Susan from United States
Family with teens
2 Queen Beds Resort View
Stayed 6 nights in July 2018

Awesome hotel!”

This hotel had everything you might need! The pool and lazy river was relaxing but the water was a bit warm. Nice restaurants and shuttle to parks. Concierge was not available for ticket purchase at 10:15 pm. He/she could not be found anywhere 45 minutes before end of shift. Everyone else was very helpful. Security came with first aid supplies when my grandaughter cut her finger!

Reviewed July 24, 2018
6.4
Good
Ramon from United States
Couple
1 King Bed Fireworks View
Stayed 7 nights in May 2016

Clean Hotel”

Lots of construction (including in the room above me at 8am) and closed areas made my visit less than ideal... Hotel was clean and staff was helpful. Location is great close to Disney Springs.

Reviewed June 05, 2016
10.0
Exceptional
Eulices from United States
Family with young children
2 Queen Beds Resort View
Stayed 2 nights in September 2018

Excellent”

I booked 3 rooms, and 12 of us were amaized, no need to get out of the hotel was all excellent.

Reviewed September 27, 2018
6.0
Chanon from Thailand
Solo traveler
Disney Springs View With - 1 King Bed - Tower
Stayed 5 nights in April 2019

Need improvement on cleanness manner”

Nice facilities but please improve on cleanness and manner. Some corners are still dirty. The most important thing is gossiping guest is not a good manner especially on the racism topic. I'm so upset for this point. Hilton is a world class hotel but seems to be lack of well standard training on staff's manner.

Reviewed April 24, 2019
10.0
Exceptional
Erin from United States
Family with young children
1 King Bed Resort View
Stayed 1 night in December 2018

Will use this Hilton for all our Disney trips”

The location is great. The staff is professional. The rooms are clean and big enough for a family of three. The restaurant is yummy.

Reviewed December 16, 2018
8.3
Excellent
William from United States
Business traveler
Stayed 6 nights in January 2015

No Kings”

300 yards to Downtown Disney

When I booked the room I checked off King bed. They didn't have any. Oddly enough when I had to go to the front desk later in my stay I heard them tell other travelers the exact same thing.... Maybe the website shouldn't allow you to book something that's unavailable?

Reviewed January 26, 2015
7.3
Very good
Maria from Philippines
Family with young children
Stayed 1 night in May 2015

Ideal location for Disney”

Proximity to Disney World, in general; proximity to Downtown Disney; generous breakfast buffet spread but pricey.

Generally okay. While the hotel is big and spacious, the rooms and bathrooms need updating. The limited dining areas in the hotel does not make this ideal for stays of 3 days or more.

Reviewed May 28, 2015
10.0
Exceptional
Ksenia from Russia
Family with teens
Stayed 3 nights in July 2014

great, attractive, fun”

fun, awesome, great

Thank you, clean rooms, good restaurants, close to parks

Reviewed July 19, 2014
123
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