8.6
Excellent
/10
(1,400 reviews)See what guests said
Housekeeping22
Breakfast10
Shops9
See map
9.3
Exceptional
Location rating score
Exceptional location - 1.81 kilometers from city center
Parking
Available
Popular landmarks
Umeda Sky Building 140 m
Osaka Castle 3.06 km
Shinsaibashi-suji Shopping Street 3.14 km
Dōtonbori 3.5 km
Namba 4.15 km
Tsutenkaku 5.35 km
Shitennoji 5.46 km
Universal Studios Japan 6.93 km
Tempozan Ferris Wheel 7.66 km
Osaka Aquarium Kaiyukan 7.94 km
Nearby landmarks
Windows on the World 20 m
Hilton Plaza 30 m
Hilton Plaza Osaka East/West 40 m
Nishi Umeda Subway Station 40 m
Osaka SHIKI Theater 70 m
Shoki-sama Statue- Gentsuki Genchan 100 m
Kitanosaurus 100 m
Herbis Plaza / Herbis Plaza Ent 130 m
Billboard Live Osaka 130 m
HERBIS Osaka 140 m
Hilton Osaka

"The service and the facilities, gym room , swimming pool and so on, are great."

Chan - August 9, 2019

King Deluxe Room - Guestroom Hilton Osaka
Lobby Hilton Osaka
Lobby Hilton Osaka
See all 65 photos
Removed from saved list
4-star Hotel

Hilton Osaka

8-8, Umeda 1-chome, Kita-ku, Umeda, Osaka, Japan, 530-0001 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Daily disinfection in common areas
Staff trained in safety protocol
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Property highlightsRead all 1,400 reviews
Exceptional reputation
Recommended by 92% of guests
Excellent cleanliness
8.8 rating for cleanliness
Excellent service
8.7 rating for service
Fantastic breakfast
85% positive mentions

Great hotel chain with good location and clean, staff were all helpful and facilities was really nice, made our stay in Osaka good.

Angela | December 13, 2019

The airport bus stopped right opposite Hilton Osaka and we came to know how valuable the location is.

Hung C. | May 28, 2019

The hotel is located at the heart of Osaka business district and the view from our room was amazing.

Shiely | September 17, 2019

Location is good - near to all train connections, and the airport limo bus is right at the hotel.

Peklui | June 6, 2018

It completely lived up to th Is reputation, it's a fantastic hotel and I'd stay again.

Ethan | May 15, 2019

Room is spacious, and clean with sufficient power points and reliable wifi in room.

Darien | June 19, 2018

  • 40 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money8.0
Location rating9.3
Nearest airportOsaka International Airport (ITM)
Distance to airport11.2 km

Rooms available at Hilton Osaka

8.5
Excellent
Room comfort & quality
King Presidential Suite
King Presidential Suite
...
  • Room size: 150 m²/1615 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
King Executive Suite
King Executive Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Japanese Suite
Japanese Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 futons
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Twin Executive Suite
Twin Executive Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 2 single beds
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 Twin Hilton Room
Twin Hilton Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Executive Room
Twin Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Executive Room
King Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
Twin Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Hilton Room
King Hilton Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
King Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Osaka?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Osaka?

Hilton Osaka is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of JPY 620. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Osaka has a car park right on site for maximum convenience. Car parking is available for an additional charge. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hilton Osaka?

Hilton Osaka does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hilton Osaka

  • 9.6
    Exceptional
    Location

    "We( 4 pax) Hilton Osaka for its good location and spacious room."

    Wong

    |

    August 26, 2018

  • 10.0
    Exceptional

    "I always wanted to stay in Hilton due to its famous reputation."

    Ethan

    |

    May 15, 2019

  • 10.0
    Exceptional
    Location

    "The location is the best , steps away from Osaka station ."

    Margaret

    |

    June 5, 2019

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Room size
57 sqm.
Location score
9.3/10
Room comfort score
8.5/10
Review score - United States
9.0/10
Bigger than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Better than
98
%
of Osaka properties
Better than
98
%
of Osaka properties
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Overall rating:
8.6
Excellent
1,400 reviews
Cleanliness
8.8
Facilities
8.4
Location
9.3
Read all reviews >
What travelers say they love:
Even adverse weather situation, we can still enjoy holidays ...
Chan from Hong Kong
Business traveler
More about Hilton Osaka

More about Hilton Osaka

Hilton Osaka has all of the amenities, facilities, and levels of comfort you would expect from a Hilton hotel and maintains the meticulous standards required by travel and tour operators worldwide. With an impressive range of business, recreational, and dining facilities, coupled with impeccable service, the Hilton Osaka perfectly combines the traditional elements of Japan's rich and vibrant culture with the latest in hotel accommodation facilities. Suitable for business and leisure travelers alike, this property successfully blends old-world service with 21st century conveniences to make your stay truly comfortable and memorable. Hilton Osaka emphasizes functionality and spaciousness while preserving privacy and providing great service. For your reservation, please select the dates of your stay and complete our secure online booking form.

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Most talked about facilities

Breakfast
38 mentions
Internet
26 mentions
Housekeeping
26 mentions
Food & Dining
9 mentions

What they offer

9.6
Exceptional
Breakfast

"Services r excellent w good varieties of food to choose for ..."

Wong

|

August 26, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Italian
Vegetarian
Vegan

Restaurants on site

MYPLACE CAFE & BAR
Cuisine:European
Menu:A-la-carte
N/A
No additional information available

Nearby restaurants

Japanese cuisine
Japanese cuisine
Checker's
Japanese
Hakata Mizutaki Restaurant Hakata Hanamidori Umeda
10 m Japanese
Genji
10 m Japanese
American cuisine
American cuisine
Asakusa kitchen Omiya Grand Front Osaka
740 m American, International
Furusato
1.8 km American, Seafood
Critters Burger
2.9 km American
Cafe
Cafe
Ig Cafe Hilton Plaza West
10 m Cafe
Harbs Daimaru Umeda
190 m Cafe
Triton Cafe Umeda
190 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hilton Osaka from real guests

Provided by verified guests of Agoda
Agoda Reviews (1400)Booking.com Reviews (1247)
8.6
/
10
Cleanliness8.8
Facilities8.4
Location9.3
Room comfort and quality8.5
Service8.7
Value for money8.0
High score for Osaka
Rating
9+ Exceptional (308)
8-9 Excellent (194)
7-8 Very Good (138)
6-7 Good (60)
<6 Below Expectation (66)
Time of the year
Mar - May (194)
Jun - Aug (204)
Sep - Nov (153)
Dec - Feb (215)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
All guests (1400)
All room types
All languages

Show reviews that mention 

Showing 766 verified guest comments
12345
10.0
Exceptional
Hung from Hong Kong
Family with young children
Twin Deluxe Room
Stayed 5 nights in June 2018

Exceptional service and a memorable stay”

There were three of us on this trip: a 60-year old, a 30-year old and a 1.5-year old. With this combination, you could imagine how difficult it would be to arrange everything, including transport, accommodation and meals. But Hilton Osaka made everything just right for us. The location is simply unbeatable. To save the hassle of climbing up and down the escalators in the railway system, we took the airport bus and it proved to be the right choice. The airport bus stopped right opposite Hilton Osaka and we came to know how valuable the location is. With Osaka station being a 5-min walk for 1.5 yo and 60 yo, we can’t ask for anything better in terms of location. On top of that, there are 3 malls surrounding the hotel. Basically shopping and eating were no longer an issue. (Remember to check out the basement level supermarket and Japanese sweets in the malls. Ideal location for buying souvenirs.) The hotel restaurant offers superb dining experience at a reasonable price. They also have a very grand bakery offering fresh bread and nicely brewed coffee. The surprise was that we were served by a charismatic and charming guy at the lobby. Not only did he offer information about transport and visiting places, he also sent a plate of chocolate with a handmade card to our room while we were out to congratulate my mum on her 60th birthday. On the last night of our stay, he even slipped the airport bus schedule through our door. The thoughtfulness is truly heart-warming and all these made the stay at Hilton Osaka very very memorable. Cleanliness (esp in the bathroom) is one ofy top concerns and I can reassure you that Hilton Osaka is maintaining a very high standard in this regard. The room is very well maintained and it feels new. The view out the window is amazing. It’s the kind of Osaka view you would need to feel that you are in Osaka. What more can one ask for a HKD1400 booking in early June? Will definitely go back again in my next visit to Osaka.

Reviewed May 28, 2019
10.0
Exceptional
King from Hong Kong
Family with teens
King Hilton Room
Stayed 1 night in February 2015

Incredible 5-star Hotel”

Great location, high standard facilities & best customer services

Great location: It's location opposite to JR Osaka Station. There're many shopping malls and restaurants around. You can take Kansai Airport Limousine to Herbis Osaka Hotel which is just 4-5 mins walk to Hilton Hotel. If time matches, this Limousine provides drop off / pick up point at Hilton 4-5 times per day. High standard facilities: The room is relatively big as compared with other hotels in Japan. All facilities are well-equipped and in good condition. The room is clean and tidy. Best customer service: The staff are helpful and efficient. They are willing to offer help whenever and whatever you want. All of them can speak good English. In sum, my family is satisfied with our stay in Hilton.

Reviewed February 07, 2015
10.0
Exceptional
Pumkow from Thailand
Family with teens
Twin Deluxe Room
Stayed 3 nights in September 2018

Hilton Osaka on Typhoon day”

We were at Hilton on the day that Super Typhoon Trami attacked Osaka. Umeda area was totally a ghost town. Every shop, convenient store and restaurant were not open, even JR trains. But Hilton's facilities were all on their duties like nothing happen! Thank you for taking care us on that kind of day. Great location, clean room, polite & supportive customer service, and the restaurants are all great though! We will definitely come again if we have any chance to be in Osaka.

Reviewed October 05, 2018
9.0
Exceptional
MAK from Hong Kong
Business traveler
Stayed 6 nights in April 2010

Hilton Osaka Experience”

Room is clean, and food is delicious. A very modern hotel to live in Osaka. Executive room view of the Osaka city is one of the best locations.
Internet charge is a bit high. A number of hotels are providing free internet access or WIFI access.

Executive room rate has already included the breakfast but Agoda's room booking receipt indicated the otherwise. Hilton Osaka is quite close to JR Osaka Station. If you know the way, there is no need to get up to the streets from the JR station to the hotel. Although the room rate is higher than most other hotels in Osaka, the price is worthwhile.

Reviewed April 13, 2010
10.0
Exceptional
Pumkow from Thailand
Family with teens
King Executive Suite
Stayed 3 nights in September 2018

We was there on the Typhoon day”

Almost every department store, restaurants and shops in Osaka were closed on that day due to the Typhoon, and we have no place to go. Hilton Osaka's service team were fully on duty. Our friends were at another hotel nearby which stop all service, no food, no service staffs. So they escaped to Hilton, had launch and dinner with us, watching the strong windy from inside the comfy hotel until it weakened. The staff also kindly gave us information about the current situation and also advised what to do during that dangerous time. Thank you so much Hilton. We feel so safe and comfy with you.

Reviewed March 28, 2019
9.3
Exceptional
Itti from Thailand
Couple
King Hilton Room
Stayed 2 nights in March 2015

Superb location, wonderful food,”

Location, Food, Facility

My time at the Hilton was a joyful. Never been a fan of a big hotel, however I have found this hotel to be an exception. As I was travelling to many cities in Japan, staying in a hotel next to a train station was somewhat make sense, and this hotel is basically right next to Osaka station. Breakfast was lovely, many selections and they were all great. Fitness facility was outstanding (the best I have found yet). Having a great restaurant up at the top floor was a big plus for anyone who fancy staying in. The only let down for me was the staff performance. There was nothing wrong but the level of services and the welcomeness was not as high as any other places I went to in Japan. (Normally I would give 10/10 for any hotels in Japan, but for this Hilton, maybe a 7 or 8/10).

Reviewed March 30, 2015
10.0
Exceptional
James from Australia
Couple
Twin Hilton Room
Stayed 2 nights in January 2018

Huge (for Japan) rooms. Great location!”

It's a Hilton! I'm not always a 5-star hotel sort of person. But sometimes if the price or the occasion is right.... It's in a great location with respect to Osaka station. The amenities are top notch. Very comfortable beds and bedding. I don't know why exactly, but things conspired that the room rate was lower than several surrounding 4-star hotels on the dates of our stay - so why wouldn't you treat yourself?

Reviewed March 07, 2018
9.7
Exceptional
LIAN from Singapore
Family with young children
King Hilton Room
Stayed 4 nights in April 2014

Very satisfied and will definitely go back”

Location, attentive staff and very nice rooms

The hotel is located right across from Osaka and Umeda stations, giving super easy access to nearby cities and district. The most prominent shopping malls are just a stone throw away and you have access to tons of shops and restaurants. Rooms are large in Japanese standard and are very clean. Love this hotel and I will definitely stay there again next time I visit Osaka

Reviewed May 04, 2014
10.0
Exceptional
Chia from Taiwan
Family with teens
Double Room (Hilton Floor)
Stayed 5 nights in July 2017

Good Location.”

Hotel should provide more bottle water to the guest. Breakfast is good. Location is good for Osaka, many metro lines around here also JR rails right next to here as well. Yodobashi-Umeda is also 10 mins walk from Hotel for people who loves electronic as well as toys for kids. Big building 8 floors with food market. I'd stay here for my future visit to Osaka.

Reviewed July 23, 2017
9.7
Exceptional
Bee from Malaysia
Family with young children
Twin Hilton Room
Stayed 2 nights in December 2012

Great location, comfortable room”

opposite Osaka Station

Located just opposite Osaka Station. Easy access to shopping areas & restaurants. Airport limousine stops right in front of the hotel( one way). Room is spacious & beds are comfortable. We upgraded to Deluxe Twin by paying extra 2,000yen per night. Worth the extra for a better view of the city. Buffet Breakfast served is very delicious with a wide spread of varieties. Very good Hilton experience.

Reviewed January 05, 2013
8.3
Excellent
Joanne from Australia
Family with teens
King Hilton Room
Stayed 1 night in January 2015

Great location but getting a little tired looking”

The location, the breakfast, the train station opposite

It was a last minute booking as it was during the holiday season in Japan and most places were fully booked. The Hilton was late in checking us in as they could not find 2 rooms for us at 3pm. It was only at 5:30pm that we received our keys. I suspected that many others were in the same situation as us because the lobby was packed. Our stay was only for one night and we headed out the next day on the train out of Osaka. It was not too much of a big deal for us. However, I probably wouldn't stay there again as the hotel looked a little old and the room was also a little old and tired. We could have stayed somewhere newer and nicer for the price that we paid.

Reviewed January 05, 2015
9.3
Exceptional
hok from Australia
Solo traveler
King Deluxe Room
Stayed 1 night in July 2012

Great hotel witth spacious room!”

Convinient Location and access to various transportation

Although the hotel is located in osaka city center, room was noise free. The hotel is close to all major train service in osaka and the airport bus station is only few minutes away from work. Service wise, is what you can always expect from hilton: polite and attentive.

Reviewed August 08, 2012
9.7
Exceptional
Dina from Indonesia
Family with young children
King Executive Room
Stayed 2 nights in July 2015

Nice hotel in good location”

Big bed, good location, big room

Hilton osaka has big rooms with big bed 2x2 metre and big bathrooms. It is near dept stores, in front of osaka station, excellence location. I would definitely stay in this hotel again when i come back to osaka.

Reviewed July 17, 2015
9.2
Exceptional
Jochen from Taiwan
Family with young children
King Hilton Room
Stayed 4 nights in December 2018

Good location. Non thrill Hilton”

The hotel is well maintained and located right across Umeda statin. Location wise is very good. It also matches most Hilton experiences in Asia: efficient, well maintained facility and adequate room space. The breakfast offering is however subpar, and washlet toilet could have used warm water spray

Reviewed January 03, 2019
9.3
Exceptional
nigel from United Kingdom
Business traveler
Stayed 3 nights in July 2012

Friendly hotel with good facilities”

Convenient for entertainment zone

The Hilton Hotel is a smart modern well-looked after hotel in central Osaka. it is very convenient for the JR station, the shopping and entertainment zone, and there are regular buses to the airport. The breakfast is a good buffet (although a little bit expensive), and there is a very expensive restaurant on the roof. All-in-all a good business hotel.

Reviewed July 31, 2012
10.0
Exceptional
miki from Japan
Family with teens
Twin Hilton Room
Stayed 1 night in May 2013

Good standard. Clean and comfortable room”

Clean bed, quiet and spacy room. Shoji windows are an extra touch to feel comfortable and less dust. The location is a great factor to stay.

Tank you for the good hospitality. I used to stay a lot at Osaka Hilton, I enjoyed it every time. Hilton hotels have higher standard for sure, on top of that Hilton Osaka provide extra.

Reviewed May 28, 2013
9.6
Exceptional
Janice from Malaysia
Couple
King Deluxe Room
Stayed 2 nights in November 2018

Exceptional service”

The front desk lady was very attentive when we checked in after mid night. She even gave us a complimentary breakfast before we rushed to the train station. This was my second time in Hilton Osaka and I will return for the highest quality of services, the breakfast and the location.

Reviewed November 05, 2018
7.0
Very good
Robin from Singapore
Business traveler
King Deluxe Room
Stayed 2 nights in August 2011

Hilton Osaka Hotel”

Very Near to Entertainment, Shopping and Good F&B

I've always thought of The Hilton as a big brand name in the hotel industry backed by excellent rooms and service. However, my stay in Osaka Hilton, took me back quite a fair bit. The room was small and dinghy, dim and smelled of stale cigarettes. It was like going back in time to the 80s where I'm sure back then, this room would have had rave reviews but I don't think a room of such condition in Hilton today would deserve such reviews. Hilton Osaka was located in the heart of Osaka (Osaka station) with good shopping malls and F&B all within walking distance. For shopping, I'd recommend the Yodobashi Comme Ca where electronic gadgets, softwares, apparels etc all fell under all 8 floors of the building. For F&B and entertainment, the Hankyu/Namba areas would be the best. I found an excellent Sushi place (Otawa) in the small street; you'd never find another better sushi place if you ask me.

Reviewed August 29, 2011
8.8
Excellent
elizabeth
Group
Twin Hilton Room
Stayed 2 nights in October 2017

Good access from airport”

Coming with both my elderly parents, short walking distance is more preferred especially with the luggages. Hilton Osaka is easily reachable by airport shuttle limo and 7-8min walk from the last stop of the shuttle. JR station is right across the hotel, as well as subway metro access.

Reviewed November 05, 2017
9.2
Exceptional
Darien from Singapore
Group
Twin Room (Hilton Floor)
Stayed 3 nights in June 2018

Nice Experience”

Hotel is near Osaka Station (links to 1 of the underground exits). Room is spacious, and clean with sufficient power points and reliable wifi in room. Staff are very helpful and friendly. Room rate is on high side but hey, it's Hilton!

Reviewed June 19, 2018
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Hilton Osaka
|Excellent 8.6
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Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Umeda Sky Building
  • Nishi Umeda Subway Station is within 0.04 km
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