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Very good 7.8
Based on 196 reviews

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About Hilton Paddington Hotel

Description

Multi-suited to fit every kind of traveler, the elegant Hilton Paddington Hotel lives up to the Hilton legacy. Business travelers will be delighted to know the Paddington boasts 18 elegant conference and meeting rooms, including a grand and luxurious ballroom that can accommodate up to 350 people. Wireless internet and a close connection to Heathrow also makes it a smart choice for the fast paced community. For the leisure travelers and just about everyone, there is a wonderful sauna, spa, and pool area, a splendid brasserie restaurant, and for high rollers, a casino bar. Whether you’re strolling around Hyde Park, getting the camera out at Buckingham Palace, putting on a business convention, relaxing poolside, or enjoying breathtaking views of London from your luxury room, Hilton Paddington Hotel is a wonderful break from your average hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Catalan
  • Chinese (Mandarin)
  • Dutch
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Polish
  • Russian
  • Spanish
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Policies

When booking for 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 21.50 GBP
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.2 miles
Distance to Airport: 15 miles
Internet Usage Fee: 14.99 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 419
Time to Airport (Minutes): 15
Year Hotel Built: 1854
Year Hotel Last Renovated: 2016
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Verified traveler reviews

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Very good



based on 196 reviews
  • Cleanliness 8.0
  • Facilities 6.7
  • Location 9.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 6.9
  • Food and dining 6.9
Sort by
Jormasnizar from Brunei Darussalam
Solo travelers
Double Hilton Guestroom
Stayed one night in August 2016
First time guest search for own room
Walking distance to transportation (paddington station), shops, convenient store. My check in was super quick! I was verbally directed to my room by the receptionist after check in. As a first time guest, this is not expected. Luckily I didn't get lost. Customer experience is important (touch point). I hardly sees/feel warmth, smile and greetings from the staffs - possibly I don't look like guest? But there shouldn't be any loss for effort to make guest happy. I rated low for facilities low as I didn't utilises any during my stay.
Reviewed September 10, 2016
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MANOP from Thailand
Couples
Double Hilton Guestroom
Stayed one night in August 2016
Not friendly trainy reception
Not friendly trainy reception Good bell boy Hilton honor is nothing, if don't book directly to hotel , no free wifi that trainy Reception told me the hotel policy , but Hilton tower bridge and trafalgar gave me
Reviewed August 19, 2016
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YEO from Malaysia
Couples
Double Hilton Guestroom
Stayed 2 nights in July 2016
Good Location
This give us great convenience to connect to Heathrow Airport. Also, it's location in the city make it ideal for us to go around the by walking and by underground. You get variety of foods in about 20 minutes walking distance.
Reviewed July 11, 2016
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Hiromitsu from Japan
Couples
Double Hilton Guestroom
Stayed 3 nights in June 2016
Staff needs to be retrained
For a supposed 4-star hotel, the staff definitely did not live up to expectation. Doesn't matter that we were not allowed to leave our luggage there prior to our stay but the front desk staff did not even offer any solution other than to come back 2 hours later before his colleague reports to work. While checking in, we were not given proper information on wifi availability with no offer from any bellboy to show us to our room. The front desk staff at that time was not friendly but instead had an attitude. The same staff was even downright condescending when I inquired about certain bill that was slipped under my door. Even when I approached her at the front desk and told her that she has to watch her tone when speaking to customers, her gave a nonchalant apology.I don't think of myself as a demanding customer but I think a basic friendly approach when dealing with customers is the bare minimum. Sadly to say, I was really disappointed with their service.
Reviewed July 04, 2016
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Arphaporn from Thailand
Couples
Double Hilton Guestroom
Stayed 2 nights in June 2016
Hilton Rules
Everything to notch
Reviewed June 17, 2016
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ESMAEL from Qatar
Solo travelers
Double Hilton Deluxe
Stayed one night in May 2016
Extra hour !!!
Did not like that after one oclock on checkout day you need to pay 20 £ extra for each hour which i incounter only in hilton paddington ???!!!!!
Reviewed May 28, 2016
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Gencar from Indonesia
Couples
Double Hilton Guestroom
Stayed 3 nights in April 2016
Great Location
The Hotel and Paddington Station is the same location, very easy to access from hotel to Station. From Exit Back Door just walk and go down by excalator, that is the station. only 15 minutes from Paddington Station to Heathrow Airport by Heathrow Express. Very Recommended Hotel
Reviewed May 10, 2016
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JOON from South Korea
Business travelers
Double Hilton Guestroom
Stayed 3 nights in March 2016
excellent location, but cold
the room was cold, but excellent location
Reviewed May 06, 2016
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DONGHOON from South Korea
Business travelers
Twin Hilton Guestroom
Stayed one night in April 2016
Perfect location, kind staff
The location is unbeatable, directly connects to Paddington Station, which means you can just directly enter the hotel right after getting off Heathrow Express. There are tube and trains, as well as buses heading for Oxford circus or Notting Hill right in front of the hotel, and it's all close. Hyde Park is also close, so you can enjoy jogging in the centre of the beautiful park.
Reviewed April 29, 2016
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Taiwo from United Kingdom
Business travelers
Double Hilton Guestroom
Stayed 2 nights in September 2015
buiness trip
really love the hotel
Reviewed April 24, 2016
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