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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Pasadena part of Los Angeles (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Check-in [24-hour]
Air conditioning
Daily housekeeping
Balcony/terrace
Bar
Clean and Ready for you
Valet parking
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Fitness center
Swimming pool [outdoor]
Cash withdrawal
Car power charging station
7 travelers have booked today.
Based on 156 verified reviews
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Location rating score
Value for money | 8.1 |
Location rating | 8.8 |
Nearest airport | El Monte Airport (EMT) |
Distance to airport | 11.8 km |
Does Hilton Pasadena Hotel provide dry cleaning services?
Yes! Hilton Pasadena Hotel features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.
Does Hilton Pasadena Hotel feature an option for contactless check-in and check-out?
At Hilton Pasadena Hotel, travelers can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
What is the average travel time to a nearby airport from Hilton Pasadena Hotel?
The average travel time to get from Hilton Pasadena Hotel to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
How many rooms does Hilton Pasadena Hotel have?
Hilton Pasadena Hotel has a total of 296 rooms.
At what time of the year is Hilton Pasadena Hotel most popular?
Hilton Pasadena Hotel's most popular month where verified visitors have stayed the most is in April.
What was the average room rate for Hilton Pasadena Hotel been in the past month?
The average room rate for Hilton Pasadena Hotel in the past month is 237.17 USD, compared to city's average of 232.7 USD.
In which languages can Hilton Pasadena Hotel's employees communicate?
Hilton Pasadena Hotel can speak in 2 languages and supports well-known languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the verified guest review consensus about Hilton Pasadena Hotel's pet services?
67.0% of our verified visitor ratings have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Hilton Pasadena Hotel down in the review section.
What is the average rating that verified Families with young children have given to Hilton Pasadena Hotel?
Past families with young children that have stayed at this property have given Hilton Pasadena Hotel an average rating of 8.1. You can look up more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with older children have given to Hilton Pasadena Hotel?
Past families with older children that have stayed at this property have given Hilton Pasadena Hotel an average rating of 7.7. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Hilton Pasadena Hotel?
Past group travelers that have stayed at this property have given Hilton Pasadena Hotel an average rating of 8.4. You can check out more comprehensive customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Hilton Pasadena Hotel?
Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.
Experience Luxury and Comfort at Hilton Pasadena Hotel
Nestled in the heart of Los Angeles, Hilton Pasadena Hotel offers a luxurious and comfortable stay for both business and leisure travelers. With its prime location, this 4-star hotel provides easy access to the city's vibrant attractions, shopping destinations, and entertainment venues.
As you step into the elegant lobby of Hilton Pasadena Hotel, you'll be greeted by a warm and friendly staff ready to cater to your every need. The hotel boasts a total of 296 tastefully designed rooms, ensuring a relaxing and enjoyable stay for every guest. Each room is equipped with modern amenities and features, providing a perfect blend of comfort and convenience.
Check-in at Hilton Pasadena Hotel begins at 04:00 PM, allowing you ample time to settle in and unwind after a long journey. The hotel's check-out time is until 11:00 AM, giving you a leisurely morning to enjoy a delicious breakfast or catch up on some last-minute work. With the hotel's recent renovation in 2017, you can expect contemporary decor and state-of-the-art facilities throughout the property.
Families traveling with children will find Hilton Pasadena Hotel to be an ideal choice. The hotel's child policy allows children between the ages of 0 to 17 to stay free of charge, making it a budget-friendly option for families. The hotel also offers various amenities and services to ensure a comfortable stay for families, including cribs, high chairs, and babysitting services upon request.
Conveniently located just 20 minutes away from the airport, Hilton Pasadena Hotel offers easy accessibility for travelers. Whether you're visiting Los Angeles for business or pleasure, this hotel provides a tranquil oasis in the bustling city. Experience luxury, comfort, and exceptional service at Hilton Pasadena Hotel, where every guest is treated like royalty.
Unwind and Indulge in Hilton Pasadena Hotel's Entertainment Facilities
At Hilton Pasadena Hotel, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Whether you're looking to relax with a drink, engage in friendly competition, or simply unwind in a comfortable shared space, our entertainment facilities have got you covered.
Step into our sleek and stylish bar, where you can sip on expertly crafted cocktails while enjoying the vibrant ambiance. Our talented bartenders are ready to serve up your favorite libations, making it the perfect spot to socialize and unwind after a long day of exploring Los Angeles.
For those seeking a bit of friendly competition, our games room is the place to be. Challenge your friends or family to a game of pool, foosball, or darts, and let the laughter and excitement fill the air. With a variety of games to choose from, there's something for everyone to enjoy.
If you prefer a more relaxed atmosphere, our shared lounge/TV area is the ideal spot to kick back and catch up on your favorite shows or movies. Sink into the plush seating, grab a snack from our on-site convenience store, and let the day's worries fade away as you immerse yourself in the entertainment of your choice.
At Hilton Pasadena Hotel, we strive to provide our guests with top-notch entertainment facilities that cater to their every need. Whether you're looking to socialize, compete, or simply unwind, our bar, games room, and shared lounge/TV area offer the perfect spaces to do so. Come and experience the ultimate in relaxation and entertainment at our hotel in Los Angeles.
Stay Active and Fit at Hilton Pasadena Hotel
At Hilton Pasadena Hotel, we understand the importance of staying active and fit, even while traveling. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our state-of-the-art fitness center is equipped with modern exercise equipment, allowing you to engage in a variety of workouts to keep your body in shape. Whether you prefer cardio exercises, strength training, or yoga, our fitness center has everything you need to break a sweat and maintain your fitness routine.
In addition to our indoor fitness center, we also have an outdoor pool where you can take a refreshing dip or swim a few laps to relax and rejuvenate. Surrounded by lush greenery and comfortable lounge chairs, our pool area provides the perfect ambiance for some leisurely sunbathing or simply unwinding after a long day of exploring the city.
What's more, our fitness center is not only accessible 24 hours a day, but it is also free for all guests. So, whether you're an early bird looking to start your day with a workout or a night owl wanting to burn off some energy before bed, our fitness center is always available to accommodate your schedule. Stay active and fit during your stay at Hilton Pasadena Hotel, and experience the perfect blend of relaxation and exercise.
Convenience Facilities at Hilton Pasadena Hotel
Experience unparalleled convenience and comfort at Hilton Pasadena Hotel. With a range of exceptional convenience facilities, your stay will be nothing short of extraordinary. Enjoy the luxury of room service, allowing you to indulge in delectable meals and snacks from the comfort of your own room. Whether you're craving a late-night snack or a leisurely breakfast in bed, our dedicated staff is always ready to cater to your culinary desires.
For the safety and security of your valuables, we provide safety deposit boxes, ensuring peace of mind throughout your stay. Stay connected with our complimentary Wi-Fi in public areas, allowing you to effortlessly browse the web, check emails, or stay connected with loved ones. Additionally, our dry cleaning services are available to keep your clothes fresh and wrinkle-free, perfect for business travelers or those attending special events.
We understand the importance of a seamless check-in experience, which is why we offer express check-in/check-out services. Say goodbye to long queues and enjoy a hassle-free arrival and departure process. Need to store your luggage before or after your stay? We've got you covered with our convenient luggage storage facilities. Finally, our dedicated housekeeping team ensures that your room is impeccably cleaned and refreshed daily, allowing you to relax and enjoy your stay to the fullest. Discover the ultimate in convenience at Hilton Pasadena Hotel.
Convenient Transport Facilities at Hilton Pasadena Hotel
At Hilton Pasadena Hotel, we understand the importance of hassle-free transportation during your stay. Whether you are arriving by car or need a reliable taxi service, we have you covered. Our hotel offers convenient valet parking, allowing you to easily drop off your vehicle and have it securely parked for the duration of your stay. If you prefer to park your car yourself, we also have a car park onsite, ensuring that you have a safe and convenient place to leave your vehicle. Please note that car park charges are applied.
Additionally, for those who prefer to travel by taxi, our hotel provides a reliable and efficient taxi service. Our friendly staff will be more than happy to assist you in arranging transportation to your desired destination. Whether you're exploring the vibrant city of Los Angeles or heading to a business meeting, our transport facilities at Hilton Pasadena Hotel will ensure that you have a seamless and stress-free experience.
Luxurious Room Facilities at Hilton Pasadena Hotel
Indulge in a world of comfort and luxury at Hilton Pasadena Hotel, where every room is equipped with top-notch facilities to ensure a memorable stay. The rooms feature modern amenities such as air conditioning, providing a cool and refreshing atmosphere throughout your stay. Wrap yourself in plush bathrobes, adding an extra touch of relaxation to your experience. Stay updated with the latest news by enjoying a complimentary daily newspaper delivered right to your doorstep.
For entertainment options, Hilton Pasadena Hotel offers in-house movies, allowing you to unwind and enjoy a cozy movie night in the comfort of your room. Get ready for a day of exploration with the help of a hairdryer, ensuring your hair is perfectly styled before you head out. Stay entertained with a television featuring satellite/cable TV channels, offering a wide range of shows and movies to choose from.
Quench your thirst with the well-stocked mini-bar, offering a selection of refreshing beverages. Step out onto your private balcony or terrace and soak in the stunning views of the surrounding area. Keep your snacks and drinks cool with the convenience of a refrigerator, allowing you to store your favorite treats. With these exceptional room facilities, Hilton Pasadena Hotel ensures a delightful and comfortable stay for all guests.
Delicious Dining Options at Hilton Pasadena Hotel
At Hilton Pasadena Hotel, guests can indulge in a variety of delicious dining options that are sure to satisfy every palate. Start your day off right with a scrumptious continental breakfast served at the hotel's coffee shop. Enjoy a hot cup of freshly brewed coffee or tea, along with an assortment of pastries, cereals, fruits, and more.
For a more formal dining experience, head to the hotel's restaurant, where you can savor a delectable menu featuring a wide range of culinary delights. From mouthwatering steaks and seafood to flavorful vegetarian options, there is something to please every taste bud. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience.
If you prefer to dine in the comfort of your own room, Hilton Pasadena Hotel offers convenient room service. Choose from a selection of appetizers, entrees, and desserts, all expertly prepared and delivered right to your door. Whether you're looking for a quick snack or a full-course meal, the room service menu has something for everyone.
Throughout your stay, you can count on the hotel's daily housekeeping service to maintain a clean and inviting atmosphere. With a focus on attention to detail, the dedicated staff ensures that your dining experience is not only delicious but also hygienic and enjoyable. So, whether you're in the mood for a leisurely breakfast, a gourmet dinner, or a cozy meal in your room, Hilton Pasadena Hotel has you covered.
Luxurious and Spacious Rooms at Hilton Pasadena Hotel
Experience a truly indulgent stay at Hilton Pasadena Hotel, where you can choose from a range of luxurious and spacious rooms. Whether you're traveling solo, as a couple, or with family and friends, there's a perfect room option to suit your needs.
For those seeking the ultimate in comfort and elegance, the 1 King 1 Bedroom Presidential Suite offers a generous 30 square meters of space, featuring a plush king bed. If you prefer even more space, the 1 King 1 Bedroom Superior Suite boasts a generous 60 square meters and a luxurious king bed.
Booking your stay at Hilton Pasadena Hotel on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse and compare different room types, ensuring you find the perfect fit for your preferences and budget. Plus, Agoda's Best Price Guarantee means you can book with confidence, knowing you're getting the best deal available. So why wait? Book your dream room at Hilton Pasadena Hotel on Agoda today and enjoy a truly unforgettable stay.
Discover the Charm of Pasadena in Los Angeles
Nestled in the heart of Los Angeles, the Hilton Pasadena Hotel offers a convenient and luxurious base for exploring the vibrant city. Located in the charming neighborhood of Pasadena, this hotel is surrounded by a myriad of attractions, cultural landmarks, and natural beauty.
Step outside the hotel and you'll find yourself immersed in the rich history and culture of Pasadena. Take a leisurely stroll along the iconic Colorado Boulevard, lined with beautiful historic buildings, trendy boutiques, and delicious eateries. Explore the nearby Old Pasadena, a pedestrian-friendly district filled with unique shops, art galleries, and lively entertainment venues.
For art enthusiasts, a visit to the Norton Simon Museum is a must. This world-class museum houses an impressive collection of European and Asian art, including works by renowned artists such as Van Gogh and Picasso. Nature lovers can escape the urban hustle and bustle by visiting the stunning Huntington Library, Art Museum, and Botanical Gardens, where they can wander through lush gardens, admire exquisite art, and explore the fascinating library.
Whether you're in Pasadena for business or leisure, the Hilton Pasadena Hotel is the perfect gateway to the charm and excitement of Los Angeles. With its prime location and top-notch amenities, this hotel offers a memorable and comfortable stay for every guest.
Convenient Transportation Options from Los Angeles Airports to Hilton Pasadena Hotel
Welcome to Hilton Pasadena Hotel, a luxurious and conveniently located accommodation in the heart of Pasadena, Los Angeles. Whether you're arriving at Los Angeles International Airport (LAX) or Burbank Bob Hope Airport (BUR), getting to Hilton Pasadena Hotel is a breeze.
If you're flying into Los Angeles International Airport (LAX), you have several transportation options to reach the hotel. The most convenient and hassle-free option is to take a taxi or book a ride-sharing service like Uber or Lyft. The journey from LAX to Hilton Pasadena Hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also opt for the FlyAway Shuttle, a non-stop bus service that operates between LAX and Union Station. From Union Station, you can easily catch the Metro Gold Line to Del Mar Station, which is just a short walk away from the hotel.
For those arriving at Burbank Bob Hope Airport (BUR), the distance to Hilton Pasadena Hotel is even closer. Taxis and ride-sharing services are readily available outside the airport terminals, offering a quick and convenient way to reach the hotel in just 20 minutes. If you prefer public transportation, you can take the Metro Bus Line 94 towards Pasadena. The bus ride takes around 40 minutes, and the closest stop to the hotel is Colorado Blvd & Los Robles Ave, which is just a short stroll away.
No matter which airport you arrive at, Hilton Pasadena Hotel is easily accessible, ensuring a seamless and stress-free journey to your comfortable and stylish accommodation. Enjoy the convenience of a central location and explore all that Pasadena and Los Angeles have to offer during your stay at Hilton Pasadena Hotel.
Discover the Vibrant Surroundings of Hilton Pasadena Hotel
Located in the heart of Pasadena, Hilton Pasadena Hotel offers easy access to a range of exciting landmarks and attractions. Just a short stroll away, you'll find the picturesque Lanark/Shelby Mini Park, perfect for a leisurely walk or a picnic amidst lush greenery. For those seeking a bit of culture, the Pasadena Museum of California Art is a must-visit, showcasing an impressive collection of contemporary Californian art and design.
Nature enthusiasts will appreciate the proximity to Johnston Lake, a serene oasis where you can unwind and enjoy the tranquil surroundings. If you're in the mood for some retail therapy, head to Armen, a popular shopping destination offering a variety of stores and boutiques. For a rejuvenating experience, Z Med Spa is just a stone's throw away, offering a range of luxurious treatments and therapies.
Whether you're here for business or leisure, Hilton Pasadena Hotel's central location ensures that you're never far from the action. With easy access to Street Parking and the New Gym, you'll have everything you need for a memorable stay in Los Angeles. Don't miss the chance to explore Casa De Adobe, a historic landmark that provides a glimpse into Pasadena's rich architectural heritage. Additionally, the Monrovia Memorial Hospital is nearby, providing peace of mind for any medical needs. Immerse yourself in the vibrant surroundings of Hilton Pasadena Hotel and discover all that this captivating city has to offer.
Convenient Public Transport Stations Near Hilton Pasadena Hotel
Located in the heart of Los Angeles, Hilton Pasadena Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. One of the closest stations is the Southwest Museum Metro Station, which is just a short walk away from the hotel. From here, guests can hop on the metro and explore popular attractions such as Universal Studios, Hollywood Walk of Fame, and Downtown Los Angeles.
Another nearby option is the Highland Park Tram Station, which is also within walking distance of the hotel. This station provides access to the Gold Line, allowing guests to travel to destinations like Chinatown, Little Tokyo, and Union Station. Whether you're planning to explore the city's vibrant neighborhoods or attend business meetings in downtown, these public transport stations offer a convenient and efficient way to get around Los Angeles. With Hilton Pasadena Hotel as your base, you can easily navigate the city and make the most of your stay.
A Culinary Adventure Awaits
Indulge in a culinary adventure during your stay at Hilton Pasadena Hotel. With a variety of dining options just steps away, you'll be spoilt for choice. Located nearby, The Luggage Room Pizzeria & La Grande Orange offers mouthwatering wood-fired pizzas and gourmet burgers in a trendy setting. For a taste of Mediterranean cuisine, head to Amara Cafe & Restaurant, where you can savor flavorful kebabs and fresh salads. If you're in the mood for authentic Japanese ramen, Ramen Tatsunoya is a must-visit. Craving classic American diner fare? Lucky Boy Drive-In at Walnut is a local favorite, serving up delicious burgers and milkshakes. For a fine dining experience, Russell's is the place to go, offering a sophisticated menu featuring prime steaks and seafood. Nick's Pasadena is another great option, known for its upscale American comfort food and handcrafted cocktails. If you're a fan of sushi, Gin Sushi is a hidden gem, serving up a wide selection of fresh and creative rolls. For a special occasion, make a reservation at Parkway Grill Pasadena, where you can enjoy a refined menu of seasonal Californian cuisine. Lastly, don't miss the opportunity to dine at The Terrace at The Langham, a stunning restaurant with picturesque views and a menu showcasing local and sustainable ingredients. And for an interactive dining experience, O'seyo Shabu Shabu offers a unique Japanese hot pot experience that is sure to satisfy your cravings. With an array of culinary delights right at your doorstep, Hilton Pasadena Hotel ensures that every meal is a memorable one.
Shop 'til you drop near Hilton Pasadena Hotel
Located in the heart of Pasadena, Hilton Pasadena Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Lula Mae, a charming boutique filled with unique gifts and home decor. Atwater Crossing, a vibrant creative complex, offers a mix of local artisan shops and galleries where you can find one-of-a-kind treasures. For the little ones, Little Junebugs is a must-visit, offering a delightful selection of toys, books, and clothing. If you're looking for quirky and eclectic items, Hoopla! An Emporium of Good Things is the place to be. The Soap Kitchen is a haven for handmade soaps and bath products, while 55 Degrees Wine is a wine lover's paradise. Lush, a well-known cosmetics brand, is perfect for indulging in luxurious bath and beauty products. For vintage enthusiasts, High Low Vintage is a must-visit, with its curated collection of retro clothing and accessories. Don't miss the Pasadena City College Flea Market, where you can hunt for unique antiques and vintage finds. Finally, art lovers will appreciate Parkhurst Galleries, Inc., showcasing a diverse collection of contemporary works. With so many shopping options right at your doorstep, Hilton Pasadena Hotel is the perfect base for a retail therapy getaway.
Affordable Luxury: Hilton Pasadena Hotel Offers Unbeatable Value
When it comes to finding the perfect accommodation in Los Angeles (CA), the Hilton Pasadena Hotel stands out as a true gem. With an average room price of $249, this hotel offers a luxurious experience without breaking the bank. In comparison to the average price of a hotel room in the city, which stands at $229, the Hilton Pasadena Hotel provides exceptional value for money.
Nestled in the heart of Pasadena, this upscale hotel boasts a prime location that allows guests to easily explore the vibrant city. Whether you're visiting for business or leisure, the Hilton Pasadena Hotel offers a range of amenities and services that will exceed your expectations. From spacious and elegantly appointed rooms to top-notch dining options and a state-of-the-art fitness center, every aspect of your stay is designed to provide utmost comfort and convenience.
When you choose the Hilton Pasadena Hotel, you not only get a fantastic deal on accommodation but also gain access to a world-class experience that will make your trip to Los Angeles truly unforgettable. Book your stay today and indulge in affordable luxury at its finest.
Convenient Location, Beautiful Facilities, and Helpful Staff
Located in the heart of Pasadena, Hilton Pasadena Hotel offers a convenient and central location for travelers. Guests have praised the hotel's prime location, making it easy to explore the vibrant city and its attractions. The hotel boasts beautiful facilities that provide a comfortable and luxurious stay. From the elegant lobby to the well-appointed rooms, guests are impressed by the attention to detail and the overall ambiance of the hotel. The staff at Hilton Pasadena Hotel is highly commended for their helpfulness and professionalism. Reviewers have specifically mentioned the pleasant and polite personnel at the front desk, such as Sheryl and Marian, who go above and beyond to ensure a memorable stay for guests. Their warm and friendly service adds a personal touch to the overall experience, making guests feel welcome and valued.
Exceptional Service and Convenient Location at Hilton Pasadena Hotel
Hilton Pasadena Hotel in Los Angeles (CA) has garnered a reputation for providing exceptional service and boasting a convenient location that guests simply adore. With an overall rating of 8.3, this hotel offers a truly memorable stay for travelers seeking comfort, convenience, and top-notch amenities.
One of the standout features of Hilton Pasadena Hotel is its dedicated and professional staff. With a remarkable staff performance rating of 8.9, guests can expect nothing less than exceptional service throughout their stay. The hotel's staff members go above and beyond to ensure that every guest's needs are met, offering a warm and welcoming atmosphere from the moment of arrival. Whether it's providing helpful local recommendations or swiftly attending to any requests, the staff's attentiveness and friendliness truly enhance the overall experience.
In addition to its outstanding service, Hilton Pasadena Hotel boasts a prime location that receives an impressive rating of 8.7. Situated in the heart of Pasadena, guests have easy access to a plethora of attractions, dining options, and shopping destinations. From exploring the vibrant Old Pasadena district to attending events at the Pasadena Convention Center, guests will find themselves surrounded by a myriad of entertainment options. Furthermore, the hotel's proximity to major highways and public transportation makes it a convenient base for exploring the wider Los Angeles area.
Overall, Hilton Pasadena Hotel is a haven for travelers seeking exceptional service and a convenient location. With its dedicated staff, comfortable accommodations, and prime location, this hotel is a top choice for both business and leisure travelers visiting Los Angeles (CA).
Excellent8.6
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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Air conditioning
Daily housekeeping
Balcony/terrace
Bar
Satisified Our Expectations”
Our room was spacious and clean. Large screen TV was nice. King Size bed was very comfortable (but pillows seemed a bit small). Bathroom was nice (there was ample supply of complimentary lotion, shampoo, conditioner, and body wash provided). My only complaint was that the self parking was a bit confusing because there were no clearly marked signs to assist and assure guests of which parking spaces were designated for "Hilton Guest Parking" and not "Reserved" for others. All they need to do is invest in some parking signs that read "Hilton Guest Parking" or at least provide better instructions at the check-in counter to make it more clear about where to park in the structure.
Good Hotel”
I stayed for 5 days for work reasons, having the studio in Pasadena, the location was optimal. Hilton in general guarantees you good standards throughout the country. The staff is sufficiently trained. There is no transport assistance, so Lift or Uber independently. Small swimming pool, gym adequate for sporadic use. In this hotel, in other Hiltons, it has never happened to me that I am asked for an initial deposit (real charge of $250) and not a simple pre-authorization on the credit card. They should credit it back after checking out, after a few days.
Will Be Back For Sure!!!”
Great location.. I feel safe.. 20mins easy walk to Old Town where lots of restaurants options and retail shoppings. I didnt book with breakfast but they offered coffee n tea in the room. They gave free bottled water during my stay. Also 15-20mins easy walk to Del Mar Metro station that will lead u to different tourist spots via transfer (went to Santa Monica and the Broad). I spent $70 tip included in a Lyft ride from LAX to Hilton Pasadena(!) but spent $12 total from Hilton/del mar Metro Station to Union Station $1.75 and from Union Station took Lax-flyaway bus for $9.75. I only had a carryon and a personal tote bag so walking to n from and getting on/off the station are not an issue. It was a perfect day to be outdoor walking .. Ty Hilton Pasadena n Staff for making my stay extra special.
It's the individual that makes the difference...”
I spent two nights here and upon checkout we were charged for eating at the restaurant where we didn't eat at. When I first approached the front desk , the lady who I initially spoke to had a poor attitude and gave me the impression that it was my fault and they had to check receipts but the office was closed on the weekend. ( no need to mention her name). After going back and forth she agreed she will try to get access to the accounting room. When I returned later to follow up and spoke to Kim, she was sincere and understanding. She apologized for the inconvenience and found a solution. Ultimately it's the same result. They had to look at receipts but one person made me feel I was guilty and needed to be proven innocent whereas Kim provided exceptional service with empathy. Its because of her that I will be booking another reservation next week at the Hilton.
Good stay”
It was a nice stay!