Excellent 8.2
Based on 1126 reviews

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About this property


This village-styled resort with over 600 rooms is situated on Karon Beach and stretches out over 75 acres of beautifully landscaped tropical gardens. The 5-star resort is also close to such tourist attractions as the Fantasea Theme Park and Chalong Temple, which are driving distance away. Karon Beach is steps away, and a little further down are diving, snorkeling, and windsurfing spots. The resort includes four restaurants which serves everything from snacks and fresh seafood to award-winning cocktails. Hilton Phuket Arcadia Resort And Spa is also family-friendly, with a range of services for the little ones including a special menu as well as video rental.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Diving
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Convenience store
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Shrine
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Mandarin]
  • Polish
  • Russian
  • Swedish
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1400 THB
Breakfast Charge (when not included in room rate): 650 THB
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 16 km
Distance to Airport: 48 km
Internet Usage Fee: 400 THB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 5
Number of Floors: 12
Number of Restaurants: 5
Number of Rooms : 665
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1986
Year Hotel Last Renovated: 2012
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The property will collect a compulsory gala dinner fee for adults and children 6-16 years old on December 31, 2016. Children below 6 years old are free of charge. Guests will be given a special discount if the booking is made before November 30, 2016.
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Verified traveler reviews

Filter by traveler type

based on 1126 reviews
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 7.9
Sort by

daryle from United Kingdom
Business traveler
Twin Deluxe Plus Sea View
Stayed 10 nights in January 2016
Not a bad hotel
Good location nice breakfast very large hotel staff try but seem to understand money better if you want help.
Reviewed September 25, 2016

Inna from Russia
King Deluxe Garden View
Stayed 7 nights in December 2015
Great hotel but too big, walking from the room to the exit is takes forever, rooms are little old but nice, loved live music downstairs, swimming pools are not deep at all and breakfast was average
Reviewed August 17, 2016

Jeyaraj from Malaysia
Business traveler
Hilton Suite
Stayed 1 night in July 2016
Very Disappointing
Generally the place was far too overcrowded for a business traveller esp with all the holiday makers and children running all over the place The front office always took a long time to resolve any issue They even took a deposit from me on checking in and only for me to find later in the evening a letter alleging that I had not paid. On check out, they rechecked and found that they had indeed charged and now I have to wait a few weeks for the refund. In most hotels , the deposit amount is blocked but not charged into the credit cards on check in. . Too far from any facilities from nearest town and also difficult trying to arrange transport Probably my mistake was that I was not a " Holiday " traveller
Reviewed August 01, 2016

Jason from Vietnam
Family with young children
Hilton Suite
Stayed 4 nights in May 2016
Overall it was ok
We were staying at the Hilton suite- the room is very beautiful and large and nice balcony, thought the main bathroom was too small more like a standard room bathroom size. Overall it was an ok stay. The hotel grounds are stunning. The kids liked the kids club. The breakfast was very poor and very bland, no brie, no blue cheese, no smoked salmon, mostly pork and cooked Chinese food. At first we were not told we can have breakfast at the VIP club maybe because we have two small children. But the VIP room is small and unappealing. Free snacks and cocktails from 5pm-6:30pm there were no seats available, and they were understaffed with only two servers. One of the server was rude and made herself unavailable to us. We stayed before at Shangri-La and Marriot and had a much better experience.
Reviewed May 09, 2016

Abdulaziz from United Arab Emirates
Family with young children
King Deluxe Garden View
Stayed 4 nights in April 2016
Value for money
Good facilities and very good rooms
Reviewed April 21, 2016

Pedram from United States
Family with young children
King Deluxe Garden View
Stayed 5 nights in March 2016
nice hotel
nice pool and rooms great
Reviewed April 17, 2016

Pedram from United States
Family with young children
Royal Suite
Stayed 3 nights in April 2016
nice hotel
pool amazing
Reviewed April 17, 2016

stuart from Australia
Hilton Suite
Stayed 9 nights in March 2016
Started off bad, room I booked with sea view was not available, do not know why. Complained vigorously to the Manager and was relocated after one night to a great room with sea views.
Reviewed April 04, 2016

Pedram from United States
Family with young children
Hilton Deluxe Suite
Stayed 2 nights in March 2016
Nice pool
Great hotel
Reviewed April 03, 2016

Matthew from Singapore
King Junior Suite Sea View
Stayed 4 nights in April 2015
A hotel I will return to
Massive space, many pools, excellent breakfast
I have stayed here before and returned to the hotel once again. Indeed, Hilton does not disappoint.
Reviewed March 12, 2016


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