8.5

Excellent
/10
(4,790 reviews)See what guests said
Highly rated by guests – 81% would recommend
Highly rated by guests – 81% would recommend
View40
Housekeeping21
Breakfast12
See map

8.0

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Queenstown Hill 4.7 km
Queenstown Gardens 5.3 km
Queenstown Mall 5.3 km
Kiwi Birdlife Park 5.7 km
Ben Lomond Track 5.7 km
The Remarkables Ski Area 7.3 km
Coronet Peak 11.4 km
Chard Farm Winery 12.1 km
Gibbston Valley Winery 14.8 km
Peregrine Wines 17.5 km
Nearby landmarks
Lakes District Hospital 820 m
The Remarkable Sweet Shop 1.0 km
Remarkables Park 1.2 km
Remarkables Park Shopping Centre 1.2 km
Southern Institute of Technology - Queenstown Campus 1.2 km
Smiths City Group Limited 1.2 km
Alpine Aqualand 1.4 km
Remarkables Market 1.5 km
Queenstown Event Centre 1.5 km
Altitude Brewing 1.6 km
Hilton Queenstown Resort and Spa

"The relaxation room was as described, private spa outside with lake view."

Nida - December 13, 2020
Two Bedroom Deluxe Lake View With Residence - Guestroom Hilton Queenstown Resort and Spa
Lobby Hilton Queenstown Resort and Spa
Lobby Hilton Queenstown Resort and Spa
See all 65 photos
Removed from saved list
Free Wi-Fi

Hilton Queenstown Resort and Spa

Kawarau Village, 79 Peninsula Road, Kelvin Heights, Queenstown, New Zealand, 9300 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Hot tub

  • Sauna

  • Steamroom

  • Air conditioning

  • Daily housekeeping

Value for money8.1
Distance to city center10 km
Location rating8.0
Nearest airportQueenstown Airport (ZQN)
Distance to airport1.7 km

Rooms available at Hilton Queenstown Resort and Spa

Exceptional
Room comfort & quality
9.1
Two Bedroom Lake View With Residence
...
  • Room size: 100 m²/1076 ft²
  • Lake view
  • 2 single beds and 1 king be...
Enter dates to see prices
King Hilton Deluxe Lake View
...
  • Room size: 46 m²/495 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Two Bedroom Deluxe Lake View With Residence
...
  • Room size: 100 m²/1076 ft²
  • Lake view
  • 1 king bed and 2 single bed...
Enter dates to see prices
One Bedroom Residence
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Twin Hilton Deluxe Lakevie
...
  • Room size: 44 m²/474 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
King Hilton Relaxation Room
...
  • Room size: 46 m²/495 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
King Hilton Guestroom
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Hilton Deluxe Plus
...
  • Room size: 46 m²/495 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Twin Hilton Guestroom
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
King Lake Wakatipu Suite
...
  • Room size: 54 m²/581 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Queenstown Resort and Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Queenstown Resort and Spa?

For those who wish to drive their own cars, Hilton Queenstown Resort and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 16 NZD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Queenstown with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Queenstown Resort and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Queenstown Resort and Spa. Adults can enjoy breakfast offered with an additional charge of 31 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Queenstown Resort and Spa?

Hilton Queenstown Resort and Spa features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Hilton Queenstown Resort and Spa?

Hilton Queenstown Resort and Spa does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hilton Queenstown Resort and Spa?

Restaurants including Me & Mee, Wakatipu Grill and Cru Wine Bar & Lounge are popular in Hilton Queenstown Resort and Spa’s neighborhood which is known as Kelvin Heights.

What are popular attractions near Hilton Queenstown Resort and Spa?

Hilton Queenstown Resort and Spa’s location in the Kelvin Heights neighborhood makes it close to famous attractions including Jardine Park.

Show more questions
See map
Explore the neighborhood

What people love about Hilton Queenstown Resort and Spa

  • 10.0

    Exceptional
    Location

    "I am so over taken with the room, location, how convenient it was."

    Henryetta

    |

    September 24, 2019

  • 9.2

    Exceptional

    "Room had a expresso machine which was great."

    Nida

    |

    December 13, 2020

  • 9.6

    Exceptional

    "Great stay, great rates - will stay again."

    Monique

    |

    February 10, 2021

Property ranking|Compared to 670 Queenstown properties
See all rankings
Room comfort score
9.1/10
Cleanliness score
9.3/10
Service score
8.8/10
Room size
57 sqm.
Better than
98
%
of Queenstown properties
Better than
96
%
of Queenstown properties
Better than
93
%
of Queenstown properties
Bigger than
92
%
of Queenstown properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

8.5

Excellent
4,790 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.0
Read all reviews >
What travelers say they love:
Staff are a good listener and find a good solution for their...
Sue from New Zealand
Business traveler
More about Hilton Queenstown Resort and Spa

More about Hilton Queenstown Resort and Spa

The 5-star Hilton Queenstown Resort and Spa is located right on the shores of Lake Wakatipu while being only 15 minutes from central Queenstown by land or eight minutes by lake and only five minutes from Queenstown Airport. Luxurious amenities provided in every guestroom include a Schist fireplace, separate living area, and private balcony or terrace. Guests will be treated royally from the hotel’s finest service. Enjoy dining at the hotel’s signature restaurant Wakatipu Grill, order a glass of wine or cocktail from Pinot Pit, or enjoy a perfect espresso at The Lake Counter cafe. Leisure facilities include a 25m heated indoor pool, hot tub, fitness center, and steam rooms. Business facilities include a modern business center and six meeting spaces with stunning pre-function areas.

Show less

Most talked about facilities

View

26 mentions

Breakfast

24 mentions

Housekeeping

20 mentions

Swimming Pool

12 mentions

What they offer

9.2

Exceptional

"Hotel has in-house chinese restaurant & cafe."

Serene

|

August 13, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Asian

Restaurants on site

Wakatipu Grill
Cuisine:Local
Menu:Buffet
Stacks Pub
Menu:Buffet
Mee Chinese Restaurant
Cuisine:Chinese
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Hilton Queenstown Resort and Spa from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.2
Facilities8.8
Location8.0
Room comfort and quality9.1
Service8.8
Value for money8.1
High score for Queenstown
Rating
9+ Exceptional (232)
8-9 Excellent (127)
7-8 Very Good (103)
6-7 Good (44)
<6 Below Expectation (40)
Time of the year
Mar - May (123)
Jun - Aug (135)
Sep - Nov (141)
Dec - Feb (147)
All guests (877)
All room types
All languages

Show reviews that mention 

Showing 546 verified guest comments
12345
9.3
Exceptional
Wayne from New Zealand
Couple
King Hilton Deluxe Lake View
Stayed 3 nights in June 2012

no expense spared and felt very welcomed ”

every luxury /own fireplace /beautiful decor /excellent service/good sized room

the drive into the hilton felt like in a james bond movie as we swept down the mountain into this cavernous dark hole which turned out to be the entrance expensively subdued from the very first we felt comfortable and welcomed and absolutely delighted with our room with guaranteed lake views and our own gas fire certainly without the guaranteed views it would not be quite the same but the size of room and furnishings were very luxurious and comfortable. good lighting is always important and the hilton did not disappoint at all...excellent coffee in bakery. excellent food in grill and great atmosphere in stack pub..and the walk along kelvin heights was one of the best we have ever been on...so glad we chose the hilton to finish off a wonderful stay in queenstown

Reviewed June 12, 2012

See room deals

9.2
Exceptional
Stephen from United Kingdom
Couple
King Hilton Guestroom
Stayed 1 night in June 2017

Fantastic New Zealand getaway”

The Hilton is located on the edge of Lake Wakatipu. It is a five star hotel that is very well constructed. The rooms are a good size, we had the King room complete with marble bathroom, bath great shower and twin sinks. The bed was simply divine and as a well traveled person I believe it is the most comfortable hotel bed and pillows I have ever slept in. The hotel gym is small but adequate, some cardio gear and free weights. The pool was closed for repairs which was a real shame but the hotel gave us vouchers to the local pool complex. There is a great walking or biking track that goes all the way to the Kelvin Heights golf club from the hotel. On a nice day the view is stunning as you follow the lake. Breakfast was great with everything you could want. The hotel is a 15 minute drive from Queenstown or there are several cheap options into town and return. It is a little expensive but hey you are worth it and you won't be disappointed.

Reviewed June 06, 2017

See room deals

9.7
Exceptional
Aldys from Indonesia
Group
Two Bedroom Deluxe Lake View With Residence
Stayed 2 nights in November 2015

Hidden gem in Queenstown”

very nice view from the hotel, big rooms, good facilities

Hilton Queenstown is located in kelvin heights, rather a new developed area in queenstown, but it is very close to the city (15 min drive), the hotel provides free shuttle and there's 10 bucks water taxi that can take you to the city centre. Love the rooms and surrounding. We got the 2 bedroom apt overlooking the lake it was very beautiful. Overall, a very nice hotel, very recommended for hotels in queenstown, worth the money spent.

Reviewed December 28, 2015

See room deals

9.6
Exceptional
LAI from Singapore
Couple
King Hilton Guestroom
Stayed 5 nights in October 2019

Most lovely ”

The perfect deluxe suite with comfy beds, large bathroom with tub, good rain shower & great housekeeping. Facing scenic lake Wakatipu & near water taxi 10 mins to Queenstown and free WiFi for Hilton honors members Free parking is highly utilized around double tree Hilton (right beside) & it can be difficult to get a parking lot. Fret not, we parked along Kelvin Heights Road, a short walk up the slope & it was safe.

Reviewed October 15, 2019

See room deals

9.0
Exceptional
Samantha
Couple
King Hilton Guestroom
Stayed 2 nights in November 2013

Excellent stay- great price thanks to Agoda!”

Beautiful room, modern, beautiful location

Would higly recommend the Hilton Queenstown Resport and Spa for a short or long stay. We had a corner room which had a little step down living space, views of the lake and gardens, large bathroom with full bath and shower separate. We were lucky to get a great deal through Agoda on the room so I am rating the hotel on that fact but would imagine it to be quite a lot more in the peak season. The Grill was a lovely restaurant with great views over the lake and excellent food and service, the Pub had ok food for the price (large) and there was also a noodle bar on site but I thihnk it was closed as shoulder season. The indoor pool was lovely and the gym was well equipped. Will definitely stay there again.

Reviewed November 06, 2013

See room deals

9.3
Exceptional
Torran from Australia
Family with young children
One Bedroom Residence
Stayed 2 nights in November 2013

Great stay!”

Staff, comfortable bed, location

Hilton Queenstown Resort and Spa is great hotel with beautifully designed rooms and great facilities but their true asset are staff working in there. They were absolutely amazing and very attentive. Such big difference in comparison with other hotels. They were very caring, friendly and generally happy to be at work. Superb!

Reviewed December 02, 2013

See room deals

9.3
Exceptional
John from United Kingdom
Couple
King Hilton Guestroom
Stayed 1 night in February 2013

Fantastic hotel in a lovely location”

Amazing spa and great friendly staff!

My partner and I stayed in the Queenstown Hilton on a trip to celebrate our anniversary. The hotel is not in Queenstown itself but is only a short trip by water taxi, which is the best way to get to town. The hotel is in sunshine all day ( unlike other parts of town where the mountains block it out in the evening). The rooms were fabulous, modern and clean as you would expect, the food in the restaurant was amazing and the staff were helpful, friendly and attentive throughout the hotel. There is a beautiful spa to relax and enjoy and a great track along the lake edge which is really nice to walk or cycle in the evening. A great hotel in a beautiful and quiet corner of the lake, would definitely stay here again!

Reviewed February 15, 2013

See room deals

9.6
Exceptional
Monique from Australia
Solo traveler
King Hilton Guestroom
Stayed 1 night in February 2021

Perfect sanctuary away from the hustle ”

Queenstown is pretty small,but when it's high season - it's so large you can't find your own space to think! This is where the Hilton comes into its own; offering a sanctuary on a lesser known part of Queenstown with lake access, walking trails, and the benefit more sunshine packed days so you won't feel the cold as much. The Hilton has paid, on site parking (much cheaper than town at least!), An indoor pool, small gym (it will give you the very basics, but there is a Snap fitness just nearby), waterfront restaurant and beautifully dedicated staff. The rooms are clean, large and offer superior comfort beds (they always feel like you're sleeping on a pillow), a bathtub (perfect for a soak after mountain biking, hiking or skiiing), lounge area and all the mod cons. Would be good if the TV's had Netflix upgrades, but a great opportunity to dive into a good book. Also, the coffee at the cafe is great - and I'm a 'coffee snob' from Melbourne! Great stay, great rates - will stay again.

Reviewed February 10, 2021

See room deals

9.6
Exceptional
Cruzy from New Zealand
Couple
Twin Hilton Deluxe Lakevie
Stayed 1 night in June 2020

Awesome, quiet hotel”

We stayed for one night at the Hilton Queenstown. The room was perfect with views out over the lake. Beds were comfy, and the bathroom was amazing. There was a huge bath and a strong separate shower. There is a lukewarm indoor pool, and a hot spa to relax in. Also there is a fireplace in your room, looks like real wood but its gas, and its awesome and hot, simple to use too. Breakfast was a huge spread, there was just about everything you could want. Also the Korean chef called Bo was tops. I felt like oatmeal, so he cooked me some up straight away. All the staff were helpful and friendly, the guy at the main door was very kind, his name was Shivam I think. The parking was a bit steep at $40 though. Luckily there are some parks outside on the street for free. I would stay here again in a heartbeat.

Reviewed July 09, 2020

See room deals

9.0
Exceptional
Priscilla from Australia
Couple
King Hilton Guestroom
Stayed 1 night in August 2012

Amazing hotel with everything ”

Rooms are fantastic you have everything you need and more

The Hilton was one of the best hotels I have stayed at in a long time. The staff couldnt help you enough if they tried, always going above and beyond. The rooms are huge and the Beds and pillows are so comfortable. The bathroom is huge too with a proper bath and seprate shower and they have stocked it with Peter Thomas Roth Products my fave. There is a pool spa gym and day spa what more could you need. The only down side was the location but there was a bus and water taxi facility I would recomend you hire a car though. I stayed at a few hotels in Queenstown and this one was the best.

Reviewed August 27, 2012

See room deals

8.7
Excellent
Blake from Australia
Couple
King Hilton Guestroom
Stayed 2 nights in July 2012

Very Impressive!”

Large Rooms, Fireplace in Room, Great Breakfast, Great Service

We were very impressed witt the Hilton Queenstown. The complex was very impressive as it was only about 12 months old and had great facilities including internal heated pool and spa. The room was large and separated into two sections Bedroom / sitting area. The bathroom was huge with semi free standing bath and soaker rain-head shower. The only downside is the location which is about 10 minutes from Queenstown although they do have a water taxi service. Self parking was free which was a welcome surprise. Breakfast was superb and there are a few eating options within the complex. It is close to the Remarkables ski field which was great for us. All in all we were very happy.

Reviewed July 26, 2012

See room deals

9.6
Exceptional
Annie from Malaysia
Couple
King Hilton Guestroom
Stayed 1 night in November 2018

Fantastic stay ”

Me and my boyfriend enjoyed our time here in Hilton Queentswon. We were there to celebrate our anniversary and it was so sweet that the manager prepared a wine for us! The breakfast was fantastic; the spread was limited but the quality was top notch. The room was spacious, just that the lighting was not adjustable, hence it was quite dim to our preference. Also, the discounted water taxi is very convenient to us as it eases our transportation means. Overall, the quality of Queenstown Hilton matches the quality of other Hilton branches in other countries. I would definitely recommend this hotel to other Hilton loyal members and other visitors who are interested in a high end stay.

Reviewed November 04, 2018

See room deals

10.0
Exceptional
Sina
Couple
King Hilton Deluxe Lake View
Stayed 1 night in December 2019

Treat for dads 70th Birthday”

My parents visited Queenstown for the very first time to celebrate my dads 70th birthday. After a week of exploring and activities I thought of Hilton as a treat on their last day there. Hilton staff made their stay a memorable one as they were welcomed with wine, chocolate and a Spa voucher! Thank you Hilton Staff for leaving an imprint on my parents very first time in Queenstown!

Reviewed December 18, 2019

See room deals

10.0
Exceptional
CHEUNG from Hong Kong SAR, China
Couple
Two Bedroom Lake View With Residence
Stayed 2 nights in November 2014

good hotel”

good service, good view and good facility

Hilton is a good hotel, also apartment. The room we booked is villa for 4 people, our lake side view room faced lake wakatipu. It makes us feel relaxed and comfortable. Besides, the size of room is big with open kitchen. It is good for family and friends to gather together easily. We do feel extremely satisfied with staying in this excellent resort. We must tell our friends and family to stay here if they come to queenstown. last but not lease, the swimming pool and sauna are good and comfortable for us.

Reviewed December 05, 2014

See room deals

10.0
Exceptional
cheryl from Australia
Family with teens
Twin Hilton Guestroom
Stayed 1 night in October 2014

Great views, great food, great beds”

Very comfortable beds and soft towels, fantastic resturaunt, very helpful staff throughout the hotel

My adult daughter and I totally enjoyed our stay at Queenstown Hilton, We had been selected as the guests of the day and received an upgrade and free wine as well as free drinks at the bar. Besides being treated so well, we enjoyed the comfort and style of the room. The lounge seating in our room was very comfortable as were our beds. Roomy, stylish bathroom. Best accommodation of our entire South Island trip. I will recommend the Hilton Queenstown to friends and family

Reviewed November 07, 2014

See room deals

9.6
Exceptional
Nicola from New Zealand
Couple
Queen Accessible Room
Stayed 3 nights in July 2017

Amazing stay”

The Hilton in Queenstown just made our trip so special. When we checked in we were offered a $100 credit voucher to use at the restaurant and the food was amazing! We enjoyed going for walks around the hotel to a french bakery close by to get our morning coffees and croissants and then heading back to the hotel at the end of the day to relax with a book next to the fireplace in our room. Will definitely stay here whenever I come to Queenstown.

Reviewed July 21, 2018

See room deals

9.0
Exceptional
Jason from New Zealand
Couple
King Hilton Guestroom
Stayed 1 night in July 2012

Stunning setout on the Lake”

Lakeview, fireplace and stunning setout

it is absolutely one of the most stunning hotels in queenstown. right on the lake with beautiful views. the breakfast is amazing, you can order freshly made coffee, tea and juice and any diy cooked breakfast included in the breakfast. the room has nice hot bath tub and fireplace, very cozy. water taxi is so cool costs return. the only disappointing thing is the receptionist during the day is not very helpful. the check-in is 3 o'clock, so if you arrive early, you will have to find somewhere to kill the time although there are a few bars and cafe. it is definitely the best spot in queenstown, right on the lake. overall, we love the stay at hilton

Reviewed July 25, 2012

See room deals

8.8
Excellent
Shane
Couple
Queen Accessible Room
Stayed 7 nights in September 2019

Great spot”

Be aware of $350 they hit you with when checking in, ( covers your tab during stay) Balance refunded after check out. Parking $15 a day Our room was noisey every morning due to constant buses arriving every day, room-525 Water taxi was great to the town if you wanted to drink and not drive, save on parking which is expensive. ($6.50 for 2hrs) Stacks Pub is great place to eat out, half price compared to hotel prices. Staff were great , always helpful, always cheerful. First time at the Hilton spa resort next time will go to Hilton double tree it has served apartments , kitchen etc

Reviewed September 27, 2019

See room deals

9.7
Exceptional
Nancy from United States
Family with teens
King Hilton Guestroom
Stayed 3 nights in June 2011

Beautiful hotel, great service, lovely rooms.”

Guest room, restaurant

excellent stay. the design of the hotel complex is very attractive. the complex has a deli/bakery, pub, and excellent restaurant with lovely outdoor seating available. the guest rooms are well designed, attractive, comfortable and welcoming. our room had a fireplace and lovely view of the lake. the hotel is located across the bay from queenstown and has a dock and water-taxi service at a small fee. i would stay here again and would recommend it highly. i wish all hilton hotels were as nice as this one.

Reviewed July 16, 2011

See room deals

8.8
Excellent
Kelvin from Hong Kong SAR, China
Couple
Twin Hilton Guestroom
Stayed 2 nights in February 2020

Excellent”

The stay was generally nice. Staff are generally very helpful, from bell boys to technicians, from tourisk desk officer to front desk. Just 2 points that are worth noting / improving: (1) we were allocated a room on 8/F, apparently in order to go to 8/F, we need to go through 2 lifts, one that leads from the reception lobby to 7/F, and change to another life on 8/F. That was quite inconvenient, especially when we left something or when we had luggage. (2) Parking - there are no free parking spaces. There is either overnight self-parking at a carpark that is around 1-2 min walk from Hilton Resort & Spa (but within the Hilton hotels area) for NZD16 per night or valet parking at NZD40 per night. We chose self-parking. We could enter the car park on the first night, but the car park was full on our 2nd night. Then we had to go back to the hotel reception lobby to ask for next steps, which they offered complimentary valet parking. This whole parking arrangement was a bit inconvenient.

Reviewed February 10, 2020

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null