Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square Hotel
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10.0
Exceptional

"Bed and pillows were comfy as well."

Lily H.

|

May 14, 2018

Mobility Hearing Accessible Tub 1 Bed - Bathroom Hilton San Francisco Union Square Hotel
Mobility Hearing Accessible Tub 1 Bed - Bathroom
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Lobby Hilton San Francisco Union Square Hotel
Lobby
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Swimming pool [outdoor] Hilton San Francisco Union Square Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Hilton San Francisco Union Square Hotel
Swimming pool [outdoor]
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See map Hilton San Francisco Union Square Hotel
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Excellent
Location
8.9
See all 6 photos Hilton San Francisco Union Square Hotel
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What guests are saying:
Good location, nice hotel
monsicha from Thailand
Family with teens
It was an excellent location. Hotel facilities were good to excellent with courteous service.
from Sri Lanka
Business traveler
Need complimentary internet in the room
MOHAMMAD from Bangladesh
Business traveler
We enjoyed a week's stay at the Hilton. Location could not have been better. Will definetely come back again.
Nasreen from Bangladesh
Couple
good location at downtown
Wenfeng from Singapore
Business traveler
Good location, hotel clean and spacious room. It's good eventhough a bit noisy and old hotel
Jimmy from Indonesia
Couple
Enjoyable. Location makes travelling around easier.
Yi from Singapore
Group
Enjoyable. Location makes travelling around easier.
Yi from Singapore
Group

Hilton San Francisco Union Square Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 454 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.0
Value for money7.2
Location rating8.9
Nearest airportOakland International Airport (OAK)
Distance to airport17.8 km
  • 270 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Hot tub

  • Room service [24-hour]

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 89 times this week
View Mobility Hearing Accessible Roll in Shower 1 Bed
View Mobility Hearing Accessible Roll in Shower 1 Bed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Mobility Hearing Accessible Tub 1 Bed
Mobility Hearing Accessible Tub 1 Bed
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Skyline View Junior Suite 1 Bed
Skyline View Junior Suite 1 Bed
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed
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1 Bed 1 Bedroom Suite
1 Bed 1 Bedroom Suite
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Balcony Skyline View 2 Beds
Balcony Skyline View 2 Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King Bed Junior Suite
1 King Bed Junior Suite
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
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Skyline View 1 Bed
Skyline View 1 Bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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1 Bedroom 2 Beds Corner Suite
1 Bedroom 2 Beds Corner Suite
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 double beds
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Deluxe 1 King bed
Deluxe 1 King bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Junior Suite
2 Queen Beds Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Have a question for Hilton San Francisco Union Square Hotel?

What people love about the property

  • 9.6
    Exceptional

    "The room was huge and the location was great!"

    Jacelin

    |

    June 27, 2017

  • 10.0
    Exceptional

    "Good location, nice hotel"

    monsicha

    |

    December 1, 2016

  • 8.4
    Excellent

    "Hotel facilities were good to excellent with courteous service."

    Nihal

    |

    October 23, 2016

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More about Hilton San Francisco Union Square Hotel

More about Hilton San Francisco Union Square Hotel

10.0
Exceptional

"Great location."

Kim A.

|

July 4, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Urban Tavern
20 m American, Gastropub, Gluten Free
Cafe Mason
60 m American, Cafe, Contemporary
Sunflower Cafe
70 m American, Cafe
Asian cuisine
Asian cuisine
The Old Siam Thai Restaurant
110 m Asian, Thai
Chabaa Thai Cuisine
110 m Asian, Thai
King of Thai
110 m Asian, Thai
Cafe
Cafe
Gallery Cafe Live
230 m Cafe, Contemporary
Cafe La Taza
230 m Cafe
mangos cafe
240 m Cafe, Mexican

What they offer

8.0
Very good

"Location is fantastic!"

Ming T.

|

August 17, 2017

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (454)Booking.com Reviews (4838)
7.8
/
10
Cleanliness8.0
Facilities7.4
Location8.9
Room comfort and quality7.8
Service7.7
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (454)
All room types
Showing 349 verified guest comments
12345
6.0
Yael from Israel
Business traveler
1 Queen Bed
Stayed 1 night in November 2018
Don't worth the money. Small bathroom and no free wifi.”
The hotel wanted 13 dollars for 24 hours wifi in the room. We are at 2018. It was really annoying.
Reviewed November 13, 2018
5.2
Fredrik from Malaysia
Family with young children
1 King Bed
Stayed 2 nights in August 2018
Scam”
Seriously, we arrive with a young child and they tell us to hurry to park our car, check in, and move the car otherwise they will charge us full amount! Come on, let us please check in! You don't have kids or what!? We check in and go down to the parking immediately after we got our bags. We drive out and they tell us we are 8 min late! Hello! Do they know customer service at this place. We filed a complaint and still no action. Breakfast place was good. Good and friendly staff as well.
Reviewed August 25, 2018
4.0
Melinda from Australia
Couple
Stayed 5 nights in July 2018
Hotel is too large to care or even have room service ”
The hotel is huge - over 4000 rooms I think - and the foyer /lobby is like a seedy train station. It’s so big they don’t have room service. And the location at night is even seedier, with young prostitues loitering and working just a few metres from entrance. Very depressing experience all up.
Reviewed July 13, 2018
5.6
Merrick from Philippines
Family with young children
Balcony Skyline View 2 Beds
Stayed 9 nights in June 2018
Decent hotel in the shadier part of Downtown”
Pros - Excellent views of the city from where we stayed - Newly renovated, spacious rooms. Cons - Beware. Got misled by their listing in Agoda. I found out upon checking in that the “1 Bedroom” will just be a regular room. All their “1 Bedroom” could be any regular room with king, queen, twin beds. And not a Bedroom Suite. - Tips are very much expected. Prepare to not have your room cleaned properly if you forgot to leave tip for housekeeping. Or feel very much compelled to tip the bell hop when he replies sternly “tips are very much appreciated” when asked if there are any storage charges - Beware of the$10 receiving charge for packages EACH time and the overnight parking of $60+. - This right on the edge of Union Square close to the shady Tenderloin district. So expect to see lots of people on the streets drinking, smoking and doing drugs openly. - Busy big hotel in the big city
Reviewed June 19, 2018
10.0
Exceptional
DEBBIE from United Kingdom
Couple
2 Double Beds
Stayed 2 nights in September 2018
Excellent hotel ”
This hotel is located close to union square. The staff were very helpful and friendly at all times. I'd definitely recommend and stay here again.
Reviewed October 02, 2018
8.0
Excellent
Ler from Singapore
Family with young children
Mobility Hearing Accessible Tub 1 Bed
Stayed 2 nights in September 2017
Popular hotel in great location ”
Hotel lobby was always busy with people indicating the popularity of the hotel. Stayed in the older wing. Had items gone missing which hotel management swiftly resolved the matter with compensation done upon reporting. Overall big room with comfortable stay.
Reviewed October 05, 2017
9.6
Exceptional
Pearline from Singapore
Group
2 Double Beds
Stayed 1 night in September 2016
Short stay ”
Excellent stay, checking in was fast even though there was a long que. 2 clean comfortable double beds, every thing was Hilton standard so it's excellent. Just wish there is a hot water kettle so I can boil some hot water. Location is great. Walgreens and shops are all nearby. Checking out was fast and easy too with Hilton's zip check out. I will definitely stay here again.
Reviewed September 18, 2016
9.3
Exceptional
Catherine from Australia
Couple
1 King Bed
Stayed 1 night in December 2013
Great location, hassle free stay.”
Location, price, cleanliness.
We caught the subway from the airport into Union Square, which was simple, and it only took a few minutes to walk to the hotel. Very good location. Everything was just as you'd expect from a Hilton. Clean and comfortable. No complaints here.
Reviewed February 05, 2014
8.3
Excellent
jUDITH from Australia
Family with teens
Stayed 1 night in November 2012
This Hotel had a very pleasent welcome”
The welcome to Hilton was a nice start tot our stay at the Hilton Union Square in San Fran Sisco. The Staff were very friendly & when short of towells, they had no hessitations in delivering them plus extra.
My family were very tired from overnight travel & the Hilton in union square San Fran Cisco were extremely helpful in getting us into our room quickly. When towells were short they had no hessitation in sending more plus extra. The internet availability was good to be able to use the rooms off the foyer away from others. The information desk added to our enjoyment of the trip. ll in all I would recommend this hotel to my friends as it was central to everything. Union square at Christmas was ecceptional & only one block away for an evening stroll. We were all very happy with our stay even my husband used the Gym.
Reviewed December 09, 2012
8.0
Excellent
Grace from Singapore
Family with teens
Skyline View 2 Beds
Stayed 3 nights in July 2012
Great Locations”
Location is great for shopping. Starbucks downstairs
the hotel did not disappoint. very friendly staff especially amanda, the staff who handled our check-in. she made us feel welcome. the room with view was great, nice bed and pillow, my kids love it. we will stay in this hotel again should we visit sfo.
Reviewed August 21, 2012
9.0
Exceptional
Lay from Malaysia
Family with young children
Stayed 2 nights in December 2009
Hilton San Francisco Hotel”
Hotel is clean and great location
None.
My family and I had a wonderful stay in this hotel. It's nice, clean and staff is friendly. The rate I've got from Agoda is affordable. The location is great and near to shopping malls, restaurants, public transport etc. I would recommend my friends to stay in this hotel and come back again.
Reviewed December 27, 2009
9.2
Exceptional
Rahima from United States
Couple
1 King Bed
Stayed 3 nights in April 2018
Great for short weekends in San Fransisco”
The hotel is close to the best shopping. All major attractions are walking distance from the hotel including cafes and restaurants. Parking at the hotel is very expensive so I advise you not to use their parking. I had requested in advance for a higher room but I guess those are reserved for guests who don't get a deal through AGODA or such websites.
Reviewed April 21, 2018
5.2
YI from Taiwan
Couple
1 King Bed
Stayed 4 nights in December 2017
Over price and disappointed ”
We pick hilton SF because we trust the brand as a 5 stars hotel, should have deliver a nice service. however, the experience is really bad, the cleaning maid will just open the door without checking if we are still in the room, hotel service is sucks, no one will open the door or pick up your luggage when you are arriving or leaving. It's a very business hotel not for traveler or vacation mood.
Reviewed December 13, 2017
7.6
Very good
Esmond from Philippines
Group
2 Double Beds
Stayed 2 nights in August 2018
Facilities were awesome”
Wishing the perimeter looks just as clean as the inside of the hotel...
Reviewed September 27, 2018
8.4
Excellent
WU from China
Business traveler
1 Queen Bed
Stayed 1 night in June 2018
Excellent”
nice location
Reviewed June 19, 2018
6.0
Marwin from Thailand
Family with teens
Panoramic City View 2 Beds Mobility Hearing Accessible Tub
Stayed 3 nights in August 2018
Staff and bee boy Service is very bad”
Price is so expensive and bell boys are bad service.
Reviewed August 24, 2018
9.6
Exceptional
Wei-Wei from Taiwan
Business traveler
1 King Bed
Stayed 3 nights in May 2018
Highly recommended”
It was my first time staying with Hilton. It’s overall a very good experience, from the staff, facility and location. Highly recommend it!
Reviewed May 15, 2018
8.8
Excellent
Swee from Malaysia
Couple
2 Double Beds
Stayed 2 nights in April 2018
Excellent”
Reviewed April 24, 2018
7.2
Very good
RENIE from Indonesia
Family with teens
1 King Bed
Stayed 3 nights in July 2017
Scammed by doorman and/or taxi driver”
We were going to SFO airport, and the doorman 'kindly' offers us to call a larger taxi that will fit 4people and large luggages. The doorman told us that the tariff for suv-taxi is $65 FIX(Flat rate) and tip is entirely up to us. When we got to the airport, the taxi driver asks us to give more money (other than tipping) with reasons "airport-fee" etc, and we told the taxi driver that the doorman told us $65 is the fee. We ended up paying the "airport-fee" because we were catching our flight and have no time to argue with the taxi driver. Tip: get a taxi with argo; do not believe in 'fix' or 'flat' rate taxis, or find your own Uber.
Reviewed July 10, 2017
7.2
Very good
LILY from New Zealand
Couple
1 King Bed
Stayed 5 nights in December 2016
great location ”
The hotel was located in a wonderful location, close to shops and restaurants. The only downside was the fact that on New Year's Eve it was very noisy because people were having parties in the rooms. I complained and noise control came to sort out the issue. They also tried to charge me for internet/WIFI when I was given a free coupon to use at check-in. This cost was removed when I brought it to their attention. Our room was nothing special, quite clean, and the view was facing some ventilation fans. Overall not a bad experience. I would stay there again.
Reviewed June 15, 2017
12345
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Hilton San Francisco Union Square Hotel
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  • Excellent location
  • Union Square
  • Powell Street Subway Station is within 0.27 km