Hilton San Francisco Union Square Hotel

Hilton San Francisco Union Square Hotel

333 O'Farrell Street, San Francisco Downtown, San Francisco (CA), United States, 94102
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Mobility Hearing Accessible Tub 1 Bed Hilton San Francisco Union Square Hotel
Mobility Hearing Accessible Tub 1 Bed
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    Lobby Hilton San Francisco Union Square Hotel
    Swimming pool [outdoor] Hilton San Francisco Union Square Hotel
    Swimming pool [outdoor] Hilton San Francisco Union Square Hotel
    Guestroom Hilton San Francisco Union Square Hotel
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    Exterior view Hilton San Francisco Union Square Hotel

    Guest reviews

    7.8
    Very good
    /10
    (473 reviews)See what guests said
    8.4
    Excellent

    "Friendly staff Centrally located to many tourist spots Clean..."

    Alexander

    -

    December 12, 2018

    8.0
    Excellent cleanliness

    Property highlights

    • 270 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Hot tub

    • Room service [24-hour]

    This property is in high demand!Booked 43 times since yesterday
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Napa Valley Winery Exchange100 m
  • San Francisco Art Exchange130 m
  • Christopher Clark Fine Art140 m
  • Martin Lawrence Galleries150 m
  • Shannon Street Murals160 m
  • Downtown170 m
  • Glide Memorial United Methodist Church180 m
  • Shop and the City Tour190 m
  • Interior of Uni Qlo200 m
  • Sam's Cable Car Lounge200 m
  • Value for money7.3
    Location rating8.9
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.9 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    View Mobility Hearing Accessible Roll in Shower 1 Bed
    View Mobility Hearing Accessible Roll in Shower 1 Bed
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Mobility Hearing Accessible Tub 1 Bed
    Mobility Hearing Accessible Tub 1 Bed
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Skyline View Junior Suite 1 Bed
    Skyline View Junior Suite 1 Bed
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    1 Bed 1 Bedroom Suite
    1 Bed 1 Bedroom Suite
    ...
    • Room size: 46 m²/495 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Balcony Skyline View 2 Beds
    Balcony Skyline View 2 Beds
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    1 King Bed Junior Suite
    1 King Bed Junior Suite
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Skyline View 1 Bed
    Skyline View 1 Bed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom 2 Beds Corner Suite
    1 Bedroom 2 Beds Corner Suite
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Deluxe 1 King bed
    Deluxe 1 King bed
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds Junior Suite
    2 Queen Beds Junior Suite
    ...
    • Room size: 39 m²/420 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    Have a question for Hilton San Francisco Union Square Hotel?

    What people love about the property

    • 8.4
      Excellent

      "Lovely hotel to stay in at the heart of the city."

      Ricca

      |

      July 13, 2018

    • 8.0
      Very good

      "It was a good location which is in the central of most places"

      SEN S.

      |

      December 14, 2016

    • 9.6
      Exceptional

      "I will definitely stay here again."

      Pearline

      |

      September 18, 2016

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    More about Hilton San Francisco Union Square Hotel

    More about Hilton San Francisco Union Square Hotel

    10.0
    Exceptional

    "Location is perfect and convenient for shopping and dining."

    Hai L.

    |

    January 8, 2019

    An overview

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    What they offer

    10.0
    Exceptional

    "Frindly and nice staff"

    Arwa

    |

    January 4, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Urban Tavern
    20 m American, Gastropub, Gluten Free
    Cafe Mason
    60 m American, Cafe, Contemporary
    Sunflower Cafe
    70 m American, Cafe
    Asian cuisine
    Asian cuisine
    The Old Siam Thai Restaurant
    110 m Asian, Thai
    Chabaa Thai Cuisine
    110 m Asian, Thai
    King of Thai
    110 m Asian, Thai
    Cafe
    Cafe
    Gallery Cafe Live
    230 m Cafe, Contemporary
    Cafe La Taza
    230 m Cafe
    mangos cafe
    240 m Cafe, Mexican

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (473)Booking.com Reviews (4922)
    7.8
    /
    10
    Cleanliness8.0
    Facilities7.4
    Location8.9
    Room comfort and quality7.8
    Service7.7
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (473)
    All room types

    Show reviews that mention 

    Showing 355 verified guest comments
    12345
    10.0
    Exceptional
    Hai from United States
    Solo traveler
    Balcony Skyline View 2 Beds
    Stayed 1 night in December 2018
    Amazing view with balcony room”
    I booked a balcony room. That was a perfect room with nice view city, and amazing conditions. You can observe whole downtown San Francisco and enjoy sunset or dawn a vocation day. Location is perfect and convenient for shopping and dining. You can walk and shopping around best location. Recommend: i will book a balcony room for next time. Very safety and staff was good training.
    Reviewed January 08, 2019
    8.8
    Excellent
    Teck from Singapore
    Family with young children
    2 Double Beds
    Stayed 2 nights in December 2018
    Great location and confortable room”
    Stayed for 2 nights and enjoyed my stay. Bed was comfortable with extra pillows provided, not forgetting the 55" TV with lots of channels. Enough space in the room to move about. Location is excellent being in the heart of Union Square with lots of shopping center all around. Next to cable car stop, BART and metro trains make travelling around a breeze.
    Reviewed December 25, 2018
    6.0
    Nerissa
    Family with teens
    Deluxe 2 Queen Beds
    Stayed 6 nights in January 2019
    Great location, minimal amenities ”
    For 1st timer to USA, be sure to tip (i.e. waitress min 12-15% of total bill). Pros: Great location to Union Square area (Walgreens, Macy’s etc) only 2 blocks away. Spacious and clean rooms. There’s refill station for your water bottle at Lobby floor near FedEx store. Cons: For the 1st timer to SF, this area is the hub for homeless people. I counted 10 homeless ppl within 2 blocks after 7pm. More often than not you’ll smell marijuana if you’re in the city. The hotel itself has little amenities. No bottled water during our stay. There are carton cups (those takeaway cups from Coffee Bean) for hot drinks. Bathroom amenities provided: shower cap, lotion, shampoo, conditioner, bar soap and bar facial soap. That’s it. If you want extra teas or coffees you can ask the concierge (no extra charge). Unable to get extra bed despite what it said on Agoda site. Overall hotel is quite dated. Air-conditioner and water heater took a while to get used to. No room service.
    Reviewed January 29, 2019
    5.2
    Fredrik from Malaysia
    Family with young children
    1 King Bed
    Stayed 2 nights in August 2018
    Scam”
    Seriously, we arrive with a young child and they tell us to hurry to park our car, check in, and move the car otherwise they will charge us full amount! Come on, let us please check in! You don't have kids or what!? We check in and go down to the parking immediately after we got our bags. We drive out and they tell us we are 8 min late! Hello! Do they know customer service at this place. We filed a complaint and still no action. Breakfast place was good. Good and friendly staff as well.
    Reviewed August 25, 2018
    8.0
    Excellent
    Ler from Singapore
    Family with young children
    Mobility Hearing Accessible Tub 1 Bed
    Stayed 2 nights in September 2017
    Popular hotel in great location ”
    Hotel lobby was always busy with people indicating the popularity of the hotel. Stayed in the older wing. Had items gone missing which hotel management swiftly resolved the matter with compensation done upon reporting. Overall big room with comfortable stay.
    Reviewed October 05, 2017
    9.6
    Exceptional
    Pearline from Singapore
    Group
    2 Double Beds
    Stayed 1 night in September 2016
    Short stay ”
    Excellent stay, checking in was fast even though there was a long que. 2 clean comfortable double beds, every thing was Hilton standard so it's excellent. Just wish there is a hot water kettle so I can boil some hot water. Location is great. Walgreens and shops are all nearby. Checking out was fast and easy too with Hilton's zip check out. I will definitely stay here again.
    Reviewed September 18, 2016
    9.3
    Exceptional
    Catherine from Australia
    Couple
    1 King Bed
    Stayed 1 night in December 2013
    Great location, hassle free stay.”
    Location, price, cleanliness.
    We caught the subway from the airport into Union Square, which was simple, and it only took a few minutes to walk to the hotel. Very good location. Everything was just as you'd expect from a Hilton. Clean and comfortable. No complaints here.
    Reviewed February 05, 2014
    8.3
    Excellent
    jUDITH from Australia
    Family with teens
    Stayed 1 night in November 2012
    This Hotel had a very pleasent welcome”
    The welcome to Hilton was a nice start tot our stay at the Hilton Union Square in San Fran Sisco. The Staff were very friendly & when short of towells, they had no hessitations in delivering them plus extra.
    My family were very tired from overnight travel & the Hilton in union square San Fran Cisco were extremely helpful in getting us into our room quickly. When towells were short they had no hessitation in sending more plus extra. The internet availability was good to be able to use the rooms off the foyer away from others. The information desk added to our enjoyment of the trip. ll in all I would recommend this hotel to my friends as it was central to everything. Union square at Christmas was ecceptional & only one block away for an evening stroll. We were all very happy with our stay even my husband used the Gym.
    Reviewed December 09, 2012
    8.0
    Excellent
    Grace from Singapore
    Family with teens
    Skyline View 2 Beds
    Stayed 3 nights in July 2012
    Great Locations”
    Location is great for shopping. Starbucks downstairs
    the hotel did not disappoint. very friendly staff especially amanda, the staff who handled our check-in. she made us feel welcome. the room with view was great, nice bed and pillow, my kids love it. we will stay in this hotel again should we visit sfo.
    Reviewed August 21, 2012
    4.0
    Melinda from Australia
    Couple
    Stayed 5 nights in July 2018
    Hotel is too large to care or even have room service ”
    The hotel is huge - over 4000 rooms I think - and the foyer /lobby is like a seedy train station. It’s so big they don’t have room service. And the location at night is even seedier, with young prostitues loitering and working just a few metres from entrance. Very depressing experience all up.
    Reviewed July 13, 2018
    5.6
    Merrick from Philippines
    Family with young children
    Balcony Skyline View 2 Beds
    Stayed 9 nights in June 2018
    Decent hotel in the shadier part of Downtown”
    Pros - Excellent views of the city from where we stayed - Newly renovated, spacious rooms. Cons - Beware. Got misled by their listing in Agoda. I found out upon checking in that the “1 Bedroom” will just be a regular room. All their “1 Bedroom” could be any regular room with king, queen, twin beds. And not a Bedroom Suite. - Tips are very much expected. Prepare to not have your room cleaned properly if you forgot to leave tip for housekeeping. Or feel very much compelled to tip the bell hop when he replies sternly “tips are very much appreciated” when asked if there are any storage charges - Beware of the$10 receiving charge for packages EACH time and the overnight parking of $60+. - This right on the edge of Union Square close to the shady Tenderloin district. So expect to see lots of people on the streets drinking, smoking and doing drugs openly. - Busy big hotel in the big city
    Reviewed June 19, 2018
    9.2
    Exceptional
    Rahima from United States
    Couple
    1 King Bed
    Stayed 3 nights in April 2018
    Great for short weekends in San Fransisco”
    The hotel is close to the best shopping. All major attractions are walking distance from the hotel including cafes and restaurants. Parking at the hotel is very expensive so I advise you not to use their parking. I had requested in advance for a higher room but I guess those are reserved for guests who don't get a deal through AGODA or such websites.
    Reviewed April 21, 2018
    10.0
    Exceptional
    DEBBIE from United Kingdom
    Couple
    2 Double Beds
    Stayed 2 nights in September 2018
    Excellent hotel ”
    This hotel is located close to union square. The staff were very helpful and friendly at all times. I'd definitely recommend and stay here again.
    Reviewed October 02, 2018
    10.0
    Exceptional
    Arwa from United Kingdom
    Family with young children
    1 King Bed
    Stayed 1 night in December 2018
    Amazing ”
    Frindly and nice staff
    Reviewed January 04, 2019
    8.8
    Excellent
    Anthony from Canada
    Group
    Deluxe 1 King bed
    Stayed 3 nights in December 2018
    good hotel, good location ”
    Hotel is nice, easy to get lost though as it's very large
    Reviewed January 02, 2019
    8.4
    Excellent
    Alexander from Canada
    Couple
    1 King Bed
    Stayed 4 nights in December 2018
    Very good overall”
    Friendly staff Centrally located to many tourist spots Clean room
    Reviewed December 12, 2018
    6.0
    Yael from Israel
    Business traveler
    1 Queen Bed
    Stayed 1 night in November 2018
    Don't worth the money. Small bathroom and no free wifi.”
    The hotel wanted 13 dollars for 24 hours wifi in the room. We are at 2018. It was really annoying.
    Reviewed November 13, 2018
    7.6
    Very good
    Esmond from Philippines
    Group
    2 Double Beds
    Stayed 2 nights in August 2018
    Facilities were awesome”
    Wishing the perimeter looks just as clean as the inside of the hotel...
    Reviewed September 27, 2018
    6.0
    Marwin from Thailand
    Family with teens
    Panoramic City View 2 Beds Mobility Hearing Accessible Tub
    Stayed 3 nights in August 2018
    Staff and bee boy Service is very bad”
    Price is so expensive and bell boys are bad service.
    Reviewed August 24, 2018
    8.4
    Excellent
    WU from China
    Business traveler
    1 Queen Bed
    Stayed 1 night in June 2018
    Excellent”
    nice location
    Reviewed June 19, 2018
    12345
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    Hilton San Francisco Union Square Hotel
    |Very good 7.8
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    • Excellent location
    • Union Square
    • Powell Street Subway Station is within 0.27 km