Hilton San Francisco Union Square Hotel

333 O'Farrell Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
7.9
Very good
/10
(3,682 reviews)See what guests said
Housekeeping12
View8
Shops4
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Hilton San Francisco Union Square Hotel

"It’s overall a very good experience, from the staff, facility and location."

Wei-Wei - May 15, 2018

Mobility Hearing Accessible Tub 1 Bed - Guestroom Hilton San Francisco Union Square Hotel
Lobby Hilton San Francisco Union Square Hotel
Lobby Hilton San Francisco Union Square Hotel
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See map
Popular landmarks
Chinatown 1 km
Ferry Building Marketplace 1.83 km
Oracle Park 1.92 km
Lombard Street 1.96 km
Pier 39 2.51 km
Fisherman's Wharf 2.53 km
Alcatraz Island 4.69 km
Twin Peaks 4.81 km
Golden Gate Park 4.92 km
Golden Gate Bridge 7.07 km
Nearby landmarks
Curran Theater 90 m
Napa Valley Winery Exchange 100 m
American Conservatory Theater 120 m
Redwood Room 130 m
San Francisco Art Exchange 130 m
Biscuits & Blues 140 m
Christopher Clark Fine Art 140 m
Martin Lawrence Galleries 150 m
Shannon Street Murals 160 m
August Hall 160 m
8.9

Excellent

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 3,682 reviews
Exceptional reputation
Recommended by 92% of guests
Excellent cleanliness
8.1 rating for cleanliness
Very good comfort
7.8 room quality and comfort
Very good service
7.8 rating for service

The hotel was centrally located for everything we planned to tour.

Leslie | June 26, 2019

The a/c worked well, bed was comfy, pillows were soft.

Erin | September 13, 2019

Great location in the heart of San Francisco

Raymond | February 14, 2020

  • 260 meters to public transportation

  • Airport transfer

  • Located in heart of San Francisco (CA)

  • Hot tub

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
Value for money7.4
Location rating8.9
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.5 km

Rooms available at Hilton San Francisco Union Square Hotel

Very good
Room comfort & quality
7.8
1 King Bed Junior Suite
1 King Bed Junior Suite
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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Balcony Skyline View With - 2 Double Beds
Balcony Skyline View With - 2 Double Beds
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 double beds
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Balcony Skyline View 1 Bed
Balcony Skyline View 1 Bed
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Mobility Hearing Accessible Tub 1 Bed
Mobility Hearing Accessible Tub 1 Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Skyline View Junior Suite 1 Bed
Skyline View Junior Suite 1 Bed
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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View Mobility Hearing Accessible Roll in Shower 1 Bed
View Mobility Hearing Accessible Roll in Shower 1 Bed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
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1 Queen Bed
1 Queen Bed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
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1 Bedroom 2 Beds Corner Suite
1 Bedroom 2 Beds Corner Suite
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 double beds
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1 Bed 1 Bedroom Suite
1 Bed 1 Bedroom Suite
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 king bed
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Deluxe 1 King Bed
Deluxe 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hilton San Francisco Union Square Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton San Francisco Union Square Hotel?

For those who wish to drive their own cars, Hilton San Francisco Union Square Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 54 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hilton San Francisco Union Square Hotel?

Hilton San Francisco Union Square Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hilton San Francisco Union Square Hotel

  • 7.6
    Very good
    Staff 
    "Brilliant location, friendly staff, clean and comfortable."

    Verity | January 19, 2020

  • 8.0
    Very good
    "Overall a great hotel for those on business trip."

    Paul | December 24, 2019

  • 8.4
    Excellent
    "Lovely hotel to stay in at the heart of the city."

    Ricca | July 13, 2018

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Room size
31 sqm.
Room comfort score
7.8/10
Location score
8.9/10
Review score - United States
8.2/10
Bigger than
94
%
of San Francisco (CA) properties
Better than
93
%
of San Francisco (CA) properties
Better than
91
%
of San Francisco (CA) properties
Better than
86
%
of San Francisco (CA) properties
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Overall rating:
7.9
Very good
3,844 reviews
Cleanliness
8.1
Facilities
7.5
Location
8.9
Read all reviews >
What travelers say they love:
Wishing the perimeter looks just as clean as the inside of t...
Esmond from Philippines
Group
More about Hilton San Francisco Union Square Hotel

More about Hilton San Francisco Union Square Hotel

Hilton San Francisco Union Square Hotel, located in San Francisco Downtown, San Francisco (CA), is a popular choice for travelers. The hotel lies from the city center and provides accessibility to important town facilities. With the city's main attractions such as Curran Theater, Napa Valley Winery Exchange, American Conservatory Theater within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Hilton San Francisco Union Square Hotel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are 24-hour room service, gift/souvenir shop, 24-hour front desk, facilities for disabled guests, luggage storage.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, mirror, sofa, internet access – wireless, non smoking rooms. The hotel's hot tub, fitness center, golf course (within 3 km), outdoor pool are ideal places to relax and unwind after a busy day. Hilton San Francisco Union Square Hotel is your one-stop destination for quality hotel accommodations in San Francisco (CA).

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Most talked about facilities

Housekeeping
24 mentions
Internet
17 mentions
Breakfast
7 mentions
Food & Dining
5 mentions

What they offer

8.8
Excellent
Spaciousness
"Hotel is nice, easy to get lost though as it's very large"

Anthony | January 2, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Urban Tavern
Cuisine:American

Nearby restaurants

American cuisine
American cuisine
Urban Tavern
20 m American, Gastropub, Gluten Free
Cafe Mason
60 m American, Cafe, Contemporary
Sunflower Cafe
70 m American, Cafe
Asian cuisine
Asian cuisine
The Old Siam Thai Restaurant
110 m Asian, Thai
Chabaa Thai Cuisine
110 m Asian, Thai
King of Thai
110 m Asian, Thai
Cafe
Cafe
Gallery Cafe Live
230 m Cafe, Contemporary
Cafe La Taza
230 m Cafe
mangos cafe
240 m Cafe, Mexican

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hilton San Francisco Union Square Hotel from real guests

Overall rating
7.9
Very good
From 3844 reviews
8.7Location
8.3Cleanliness
8.1Room comfort and quality
Agoda Reviews (615)Booking.com Reviews (3067)
Rating via Agoda7.9
/
10
Cleanliness8.1
Facilities7.5
Location8.9
Room comfort and quality7.8
Service7.8
Value for money7.4
High score for San Francisco (CA)
Rating
9+ Exceptional (80)
8-9 Excellent (77)
7-8 Very Good (116)
6-7 Good (62)
<6 Below Expectation (58)
Time of the year
Mar - May (71)
Jun - Aug (109)
Sep - Nov (92)
Dec - Feb (121)
Don't miss out!Users are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
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Show reviews that mention 

Showing 393 verified guest comments
12345
9.0
Exceptional
Peter from Australia
Couple
Stayed 3 nights in October 2011

Great location”

Location

The location is great, right in the middle of downtown, short walk to all the shopping and cable car. The rooms are a bit dated but clean and functional. Free wifi in the lobby is great. There is a Starbucks in the lobby. The blue Super Shuttles stop at the Hilton. However, be aware; turning left from the main entrance gets you to the shady side of San Francisco, however turning right is safe. We landed at midnight and there was ample food available at that time of night!

Reviewed October 30, 2011
9.3
Exceptional
Peter from Australia
Group
1 King Bed
Stayed 1 night in October 2011

Great location”

Location

The location is great, right in the middle of downtown, short walk to all the shopping and cable car. The rooms are a bit dated but clean and functional. Free wifi in the lobby is great. There is a Starbucks in the lobby. The blue Super Shuttles stop at the Hilton. However, be aware; turning left from the main entrance gets you to the shady side of San Francisco, however turning right is safe. We landed at midnight and there was ample food available at that time of night!

Reviewed October 30, 2011
10.0
Exceptional
Kate from United Kingdom
Solo traveler
Skyline View With - 1 King Bed - Floors 20-44
Stayed 4 nights in August 2012

Huge but nice hotel in a very central location”

Central location; efficient, helpful staff; lovely room with a great view; excellent breakfast buffet; nice rooftop pool area

although this is a huge hotel with a giant reception/lobby area, the staff were all extremely courteous and made me feel like a valued guest. my room was clean, well furnished, comfortable and had an amazing city view - except when the san francisco fog covered everything! the rooftop pool area was a little tricky to find - via the 'skybridge' - but was well worth a visit, with plenty of the comfy loungers and fluffy pool towels you would expect to find. on my arrival, it was easy to check into my room early and on my final day the bell boys were happy to hold my bags after checkout, until i was ready to head to the airport for my evening flight. i will definitely stay here again!

Reviewed August 30, 2012
9.0
Exceptional
Tan from Singapore
Couple
Stayed 2 nights in June 2015

Good location and reasonably priced”

Location and spacious room

Located in a prime area in union sq. The room is big and spacious compared to the rest of the hotels in San Francisco. However, there are no free wifi in the rooms. It is only available in the hotel lobby. BUt the hotel does provides ample seats and tables for guests in the hotel lobby. So you can bring your laptop down for surfing or work.

Reviewed July 06, 2015
10.0
Exceptional
Hai from United States
Solo traveler
Balcony Skyline View With - 2 Double Beds
Stayed 1 night in December 2018

Amazing view with balcony room”

I booked a balcony room. That was a perfect room with nice view city, and amazing conditions. You can observe whole downtown San Francisco and enjoy sunset or dawn a vocation day. Location is perfect and convenient for shopping and dining. You can walk and shopping around best location. Recommend: i will book a balcony room for next time. Very safety and staff was good training.

Reviewed January 08, 2019
9.7
Exceptional
MARLY from Australia
Couple
Stayed 3 nights in August 2009

Hilton Hotel at 333 O'farrell St., San Francisco”

The location of the hotel is good, everything was accessible including the tram, the BART, restaurant, and shopping centre.
The room that was assigned to us was at the very end of a u-shape long corridor, maybe that's the only available room.

I would definitely consider staying in this hotel again. The service was good, the rooms are cleaned everyday. It is a very convenient location, there is a multi-level parking available, The BART station was walking distance from the hotel, which I can can take to go to other places and to San Francisco airport, which is cheaper than taking the taxi or the shuttle bus.

Reviewed September 10, 2009
9.2
Exceptional
Leslie from United States
Family with teens
2 Double Beds
Stayed 2 nights in June 2019

Family Sightseeing ”

We brought our 10 year old granddaughter to San Francisco for the sights and theater. The hotel was centrally located for everything we planned to tour. We had a large room with a wonderful view. The staff was helpful in every way. Don’t miss the 46th floor for terrific views of the city!

Reviewed June 26, 2019
7.7
Very good
peter from Australia
Solo traveler
1 King Bed
Stayed 4 nights in January 2013

Best Loacation”

Location

Very busy hotel, especially in the Foyer...Starbucks has a continuous line...if they opened 24/7 it would still be busy. The reason is this hotel has free WiFi in the Lobby area, but not in the rooms...go figure! So there are more people in the lobby than the rooms an also any passers by that know this information. I stayed for 4 nights at $135 (thanks Agoda) however after that the rate went to $451 for the same room, so I moved. The prices are in relation to conferences & any other bookings that San Francisco is experiencing at the time of your stay. One week later the Hotel Nikko (Excellent) right opposite the Hilton was $122 for a King. I did not have breakfast at the Hilton, however there are numerous breakfasts available on the street. I liked "Lefty O'Doul's" place on Geary near Mason. The room was spacious, neat, clean & good services...great bed very comfortable. Gym was very well equipt as well

Reviewed January 12, 2013
8.3
Excellent
jUDITH from Australia
Family with teens
Stayed 1 night in November 2012

This Hotel had a very pleasent welcome”

The welcome to Hilton was a nice start tot our stay at the Hilton Union Square in San Fran Sisco. The Staff were very friendly & when short of towells, they had no hessitations in delivering them plus extra.

My family were very tired from overnight travel & the Hilton in union square San Fran Cisco were extremely helpful in getting us into our room quickly. When towells were short they had no hessitation in sending more plus extra. The internet availability was good to be able to use the rooms off the foyer away from others. The information desk added to our enjoyment of the trip. ll in all I would recommend this hotel to my friends as it was central to everything. Union square at Christmas was ecceptional & only one block away for an evening stroll. We were all very happy with our stay even my husband used the Gym.

Reviewed December 09, 2012
8.3
Excellent
Yusuf from Indonesia
Family with young children
1 King Bed
Stayed 4 nights in December 2012

Hotel with full access to all area of SF”

A bit old

Good hotel with very easy access to every part of San Francisco (Union Square). Yet, the room is a bit gloomy and old, it needs some renovation.

Reviewed January 03, 2013
8.7
Excellent
RYAN from Australia
Couple
1 King Bed
Stayed 6 nights in July 2012

Comfortable hotel and great staff”

Location, concierge

This hotel is in a great location short walk to the centre of Union Square and the Westfield. The concierge, Kenneth, was amazing! He gaged the type of people we are and got us reservations at some of the most beautiful and trendy restaurants in San Fran. He also sent us to some really cool bars. He really made our experience in San Fran a great one!!

Reviewed August 06, 2012
7.7
Very good
LIM from Indonesia
Couple
Stayed 1 night in September 2011

Good location for shopping”

Near to the city centre

good and definitely will come back again if we go back to san francisco... when we go out from the hotel already union square and we can catch up the train which is famous in san francisco...

Reviewed September 26, 2011
9.3
Exceptional
Xing from United States
Family with young children
Stayed 3 nights in October 2012

Excellent Hotel in Prime Location”

Size and Location

SF hotels are tiny at best and dirty at worst. The Hilton SF in Union Square has the largest room (both the King and dual Queen rooms) we have ever stayed in. It's a bit of old but everything is clean and we stayed in Tower 2. We have also stayed in Hotel Nikko next door that one is much newer, plushier but room is also a lot smaller. If you get a good rate with the Hilton SF, run to it.

Reviewed October 09, 2012
7.7
Very good
Jaime from Singapore
Couple
Stayed 2 nights in December 2011

quality hotel right in the center of sfo city”

Good night view, close to Market Street

overall, it was a pleasent experience. we paid additional for the city view and high level, it was all well worth it! swimming pool and connecting bridge was under construction, thus we are not able to comment on that. clean, convenient and huge hotel located in the heart of san francisco shopping district.

Reviewed December 24, 2011
8.3
Excellent
eric from Indonesia
Family with young children
Deluxe 2 Double Beds
Stayed 4 nights in July 2014

A remarkable stay in SF”

Good location, friendly staff and rapid check in and out

Very pleasant stay during my 4 days visit in San Francisco. Newly renovate room, friendly staff and remarkable check out system.

Reviewed July 27, 2014
9.3
Exceptional
Catherine from Australia
Couple
1 King Bed
Stayed 1 night in December 2013

Great location, hassle free stay.”

Location, price, cleanliness.

We caught the subway from the airport into Union Square, which was simple, and it only took a few minutes to walk to the hotel. Very good location. Everything was just as you'd expect from a Hilton. Clean and comfortable. No complaints here.

Reviewed February 05, 2014
10.0
Exceptional
chen from Canada
Solo traveler
1 King Bed
Stayed 2 nights in September 2012

Great Location”

very close to union square. large lobby with free inernet. i stayed at hyatt union squre, parc 55, hilton is my favorite. you can walk to nob hill, financial distric, sfmoma, and there are lots of restaurant nearby.

Reviewed September 07, 2012
8.3
Excellent
Valentina from Australia
Couple
Stayed 1 night in April 2013

great views of the city”

view, staff, foyer & breakfast.

The room wad large and clean. We had excellent views of San Francisco. Was a worthwhile stay.

Reviewed April 10, 2013
7.7
Very good
Heng from Australia
Couple
1 King Bed
Stayed 3 nights in July 2012

Good location for short stay”

The entrance

Hilton San Fran is a great place for the casual travelers to wonder about and stay at a clean and comfortable hotel. Close to the main areas of San Fran with all the amenities you need. A standard Hilton hotel that will do the job for your San Fransico stay. Don't expect WOW, a good will do.

Reviewed August 10, 2012
8.8
Excellent
Teck from Singapore
Family with young children
2 Double Beds
Stayed 2 nights in December 2018

Great location and confortable room”

Stayed for 2 nights and enjoyed my stay. Bed was comfortable with extra pillows provided, not forgetting the 55" TV with lots of channels. Enough space in the room to move about. Location is excellent being in the heart of Union Square with lots of shopping center all around. Next to cable car stop, BART and metro trains make travelling around a breeze.

Reviewed December 25, 2018
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  • Excellent location
  • Chinatown
  • Powell Street Subway Station is within 0.27 km
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