This property is in high demand!
Last booked 8 hours ago
December 29, 2017
200 meters to public transportation
Free airport transfer
Free Wi-Fi in all rooms!
Last booked 8 hours ago
|Value for money||7.9|
|Nearest airport||Hong Kong International Airport (HKG) - Hong Kong|
|Distance to airport||28.4 km|
"Andy the concierge was really wonderful."
December 29, 2017
"The room is quiet and clean."
October 18, 2018
"I like it as it's quiet with a nice city view"
January 19, 2016
"Thank you for giving me a great stay!"
October 31, 2017
When visiting Shenzhen, you'll feel right at home at Hilton Shenzhen Futian, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Hilton Shenzhen Futian is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, 24-hour security, daily housekeeping, postal service, taxi service.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, additional toilet, bathroom phone, clothes rack, complimentary instant coffee to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, children's playground. Hilton Shenzhen Futian is a smart choice for travelers to Shenzhen, offering a relaxed and hassle-free stay every time.
"The reception is quite helpful."
October 18, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hilton Shenzhen Futian
Towel all grey in color, the bed sheet dusty, guest lift full of fingerprint. Asked for cleaning the toilet bowl as it was silted up, and change towels, no one show up after 6hrs!!!!!! when we called to front desk complain, no solution. At the end change room after we requested.
didn't. meet my expection”
the location was not too good, all those stuff around hotel was messy, during the c/i, the staff was ok but no smile. the room was good but the view was too bad to describe. during the early morning, there was loudly noise, after i called the room service it stopped after a few minutes. however, while i c/o there was no follow up to explain. overall, not satisfied with the services.
Good location, near the subway station 200 meters, there is a small grocery store downstairs and convenience stores, facilities Very nice hotel, I was a loyal supporter of the Hilton, but no overall Futian Shekou Hilton Hilton luxury, especially television no free movies to watch. Breakfast is also relatively monotonous, there is a problem outside the hotel is extremely chaotic traffic and the surrounding road channel. hope the area will be improved
Nice New Hotel”
The main thing is only one restaurant and a coffee shop is open and there is no restaurant near the area you have to ride a taxi to eat. And every single time we ride a taxi going back to the hotel even with their calling card the taxi brings us to Sheraton Hotel??? But the hotel is nice.
construction work causes noise
Blood stain underneath bathroom carpet”
Everything was great, except we found blood stain underneath the carpet in bathroom. Cleanliness is questionable
Comfortable bed especially the Pillows”
Location: was bad because there are nothing around there and no means of transportation other than TAXI. Suggest hotel should have shuttle for common points such as CoCo parks and nearby Metro stations. Cleanliness: it was great in the room and at the public area also at the gym too. However, the amenities choice was awful; 1. only one set of amenities and it is not enough for two persons. 2. Bath tub was available but no bathing amenities there which is a waste of the facilities. 3. A rubbish bin should located just at the sink area would be handy. 4. The in-room dinning after 9:30pm do not have much choice and this limited our average in-house spending per head. 5. The light located at just above the sink at the wall was not working at all or the switch was somehow hidden. Staff: 1. upon check-in, staff did not located my reservation quick enough even I told the FO staff my booking was under Agoda also my ID was given to the staff as well for double confirm. Later on that found out the reservation was under Booking.com agency. I think overall staff require to have another enhancement training at your Opera PMS. 2. Hskp staff provided efficient and effective service upon delivery my order of extra set of amenities. Facilities: 1. The gym room was not fully equiped, not for internation 5 stars anyway. Not even close to the one at Hilton Shenzhen Shekou Nanha and the one at Shekou are still very limited in terms of space and equipments. 2. The pillows are the GREATEST, this is the best experience I have ever had and if there are a souvenir shop selling the product, I will definitely purchase it and again, this can bring up our loalty to Hilton and again the in-house average spending. Thank you for giving me a great stay! This is comment and not complain, please treat it this way so that it would be great for both of us. Regards, Mr. Wan.
Slow and painful”
it takes more than 25 minutes stand-queuing on the line despite there are 1-2 guests being attended to. it also take over 20 minutes to queue for checking out despite the same situation. despite gentle talk, facial expression are robotic. this is the very first Hilton I experience among those throughout the world.
Not a five stars hotel!”
Bad location, taxi driver can't find it. No map for reference (Just a business address card with street name is not enough for a new hotel!) Staff not very helpful on answering questions. Dirt mark on toilet (Not acceptable for a five stars hotel!)
We were very dissapointed with the pool facilities. The all day dining also wasn't all day. Other than that we were happy with our stay but for a five star hotel the pool really did not live up to our expectations.
breakfast is nice the hotel let us extend the checkout time until 1pm just a bit far
Normal service & need decoration”
Told me to wait for my room for 5 minutes end up 45 minutes. Club lounge Manager lacked management skill. Did not inform her staff of my waiting and went for the meeting. Lack of responsibility.
Great services from staff ”
Clean room, FnB was't great because limited of choice during CNY holiday without any notice which makes us very disappointed.
Clean and nice”
Good service but far away
Great location & facilities”
Hilton Shenzhen Futian is located in central area. Very convenient to travel any where in the city. Perfect for business travelers as well as for holidays.
Suitable for businessman”
Nice breakfast, elegant decoration, highly recommend for business trip.
short stay but great stay