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Swimming pool, Hilton Singapore Orchard in Singapore
Hilton Singapore Orchard
Exterior view, Hilton Singapore Orchard in Singapore
Lobby, Hilton Singapore Orchard in Singapore
Lobby, Hilton Singapore Orchard in Singapore
Swimming pool, Hilton Singapore Orchard in Singapore
Fitness center, Hilton Singapore Orchard in Singapore

Removed from saved list

8.9

Excellent

6,107 reviews

6,107 reviews

See map
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Max Mara
20 m
Mandarin Gallery
40 m
Frederic Sai
80 m
K Box Singapore
80 m
Ngee Ann City
90 m
Popular landmarks
Orchard Road
230 m
Chinatown
2.5 km
National Orchid Garden
2.6 km
Singapore Botanic Gardens
2.6 km
Singapore Flyer
3.3 km
Closest landmarks
New Zealand High Commission
90 m
Gucci
130 m
Fitness Movement
140 m
Scape Bazzar
140 m
The Bubble Tea Factory
140 m
Newly built in 2022

Hilton Singapore Orchard

333 Orchard Road, Orchard, Singapore, Singapore, 238867 - See map
Highlights

Sparkling clean

330 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money8.7
Distance to city center0km
Location rating9.7
Nearest airportSeletar Airport (XSP)
Distance to airport13.2 km

Rooms available at Hilton Singapore Orchard

King Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Presidential Suite
...
  • Room size: 154 m²/1658 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Panoramic Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Premium Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Premium Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Deluxe City View Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hilton Singapore Orchard have bars on the premises?

Delight in your holiday the best way with a drink in your hand at Hilton Singapore Orchard's bar accessible right in front of your doorstep for when you need a drink or two.

Does Hilton Singapore Orchard provide dry cleaning services?

Yes! Hilton Singapore Orchard offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at Hilton Singapore Orchard?

Hilton Singapore Orchard has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What precautions does Hilton Singapore Orchard take in terms of hygiene, safety, and cleanliness?

Hilton Singapore Orchard fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, staff trained in safety protocol, and sterilizing equipment for further safety precautions and hygiene protocols.

What attractions are near by Hilton Singapore Orchard that are in walking distance?

While remaining at Hilton Singapore Orchard, begin your holiday break by exploring the nearest points of interest that are within walking distance to the property which include M)phosis, benWU, and Takashimaya Singapore.

What bars are in close proximty of Hilton Singapore Orchard?

While residing at Hilton Singapore Orchard, indulge in your evening or night out at Sound Bar, Albert Court Village Hotel Lobby Lounge, and Chupitos Shots Bar to make the most out of your nightlife.

What are the property's policies for children's bedding at Hilton Singapore Orchard?

Hilton Singapore Orchard's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Hilton Singapore Orchard built?

Hilton Singapore Orchard was built in 2022.

How many floors does Hilton Singapore Orchard have?

Hilton Singapore Orchard has a total of 36 floors.

What do guests like most about Hilton Singapore Orchard?

Past guests that stayed at Hilton Singapore Orchard have given this property a rating of 9.684 for its outstanding location as the main highlight for their stay.

What is the typical rating that verified Families with young children have given to Hilton Singapore Orchard?

Verified families with young children that have stayed at this property have given Hilton Singapore Orchard an average rating of 8.4. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about Hilton Singapore Orchard

  • 10

    Exceptional
    Location

    "Clean, location is great, worth the price."

    charleen

    |

    September 7, 2023

  • 10

    Exceptional
    Cleanliness

    "The room was well updated and clean."

    Robby

    |

    August 14, 2023

  • 9.2

    Exceptional
    Location

    "A comfortable hotel right smack in the middle of the city"

    Adrian

    |

    September 13, 2023

Overall rating:

8.9

Excellent
6,107 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.7
Read all reviews >
What travelers say they love:
Spacious room that feels like home, newly renovated with com...
Li from South Africa
Couple
More about Hilton Singapore Orchard

More about Hilton Singapore Orchard

Experience Unmatched Luxury and Convenience at Hilton Singapore Orchard

Hilton Singapore Orchard is a 5.0-star hotel located in the heart of Singapore, Singapore. With its 24-hour room service, shops, bar, laundry service, restaurant, safety deposit boxes, airport transfer, valet parking, concierge, air conditioning, bathrobes, daily newspaper, hair dryer, television, mini bar, satellite/cable TV, Wi-Fi in public areas, car park, executive lounge access, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, daily housekeeping, taxi service, breakfast buffet, continental breakfast, car park onsite, self-parking, car park charges applied, free fitness center, and 24-hour fitness center, this hotel offers unmatched luxury and convenience to its guests. Whether you're traveling for business or leisure, Hilton Singapore Orchard is the perfect choice for your stay in Singapore.

Room Types at Hilton Singapore Orchard

Hilton Singapore Orchard offers a variety of room types to suit every traveler's needs. Guests can choose from King Accessible Room, King Corner Suite, King Deluxe City View Room, King Deluxe Room, King Deluxe Suite, King Executive Room, King Executive Suite, King One Bedroom Suite, King Panoramic Room, King Premium City View Room, King Premium Room, King Premium Suite, King Presidential Suite, Twin Deluxe City View Room, Twin Deluxe Room, Twin Executive Room, Twin Panoramic Room, Twin Premium City View Room, Twin Premium Room, and Two Bedroom Suite.

Discover Singapore's Rich History and Lush Greenery from Hilton Singapore Orchard

Nestled in the heart of Singapore, Hilton Singapore Orchard offers easy access to some of the city's most iconic landmarks and attractions. Take a stroll to the nearby Singapore Botanic Gardens, a UNESCO World Heritage Site, and explore the National Orchid Garden, home to over 60,000 orchids. For a shopping spree, head to Orchard Road, Singapore's premier shopping street, where you'll find high-end boutiques, luxury malls, and department stores. History buffs will love the National Museum of Singapore and the Battlebox, a former WWII command center, while nature enthusiasts can enjoy the lush greenery of Fort Canning Park. And when you're ready to rest your feet, the hotel's location next to ION Orchard, one of Singapore's most popular shopping destinations, makes it easy to indulge in some retail therapy. With so much to see and do, Hilton Singapore Orchard is the perfect base for your Singapore adventure.

Excellent Service and Wonderful Stay

Hilton Singapore Orchard has received numerous positive reviews from satisfied customers. Guests have praised the hotel's excellent service and friendly staff, who are always willing to go the extra mile to ensure a comfortable stay. The hotel's location is also highly rated, with guests appreciating its proximity to shopping and dining options. The rooms are clean and well-maintained, with comfortable beds and a good breakfast buffet. Many guests have expressed their intention to return to this hotel due to the great experience they had. Overall, Hilton Singapore Orchard is highly recommended for anyone looking for a luxurious and enjoyable stay in Singapore.

Experience Unmatched Comfort and Service at Hilton Singapore Orchard

Hilton Singapore Orchard is a hotel that truly exceeds expectations. With an overall rating of 9.2, it is clear that guests have been consistently impressed by the hotel's exceptional amenities, top-notch service, and unbeatable location. The hotel has received particularly high marks for its cleanliness, with a rating of 9.4, which speaks to the meticulous attention to detail that the staff pays to every aspect of the guest experience. Additionally, the hotel's location has earned a rating of 9.7, making it an ideal choice for travelers looking to explore all that Singapore has to offer. With a staff performance rating of 9.1, guests can expect to be treated to exceptional service throughout their stay. And while the hotel may offer luxury accommodations, guests have still rated its value at a respectable 8.7, proving that Hilton Singapore Orchard is a hotel that offers unparalleled comfort and service at an affordable price.

Show less

Amenities and facilities

Exceptional
Facilities

9

Languages spoken
  • English
  • Chinese [Mandarin]
  • Korean
  • Malay
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Estate
  • Cuisine: Asian, Local
  • Menu: Buffet

Location

333 Orchard Road, Orchard, Singapore, Singapore, 238867
Exceptional
Location

9.7

Airports
  • Seletar Airport (XSP)
    13.2 km 17 min drive
  • Singapore Changi Airport (SIN)
    18.6 km 23 min drive
Public transportation
  • Somerset MRT Station
    320 m 6 min walk
  • Orchard MRT Station
    520 m 7 min walk
Hospital or clinic
  • Pacific Healthcare Holdings Singapore
    180 m 3 min walk
Shopping
  • Orchard Road
    230 m 3 min walk
Convenience store
  • 7 Eleven
    90 m 1 min drive
Cash withdrawal
  • ATM
    80 m 2 min walk

What's nearby

Popular landmarks
  • Orchard Road
    230 m
  • Chinatown
    2.5 km
  • National Orchid Garden
    2.6 km
  • Singapore Botanic Gardens
    2.6 km
  • Singapore Flyer
    3.3 km
  • Sands Skypark Observation Deck
    3.4 km
  • Cloud Forest
    3.9 km
  • Gardens By The Bay
    4.1 km
  • Universal Studios Singapore
    5.5 km
  • Singapore Zoo
    12.3 km
Nearby landmarks
  • Max Mara
    20 m
  • Mandarin Gallery
    40 m
  • Frederic Sai
    80 m
  • K Box Singapore
    80 m
  • Ngee Ann City
    90 m
  • Cathay Cineleisure Orchard Rd
    90 m
  • New Zealand High Commission
    90 m
  • M)phosis
    100 m
  • benWU
    110 m
  • Takashimaya Singapore
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Bed type and smoking room are all subject to availability upon check-in.
  • The property only provides 1 king bed and 1 rollaway bed for guests who book Triple Room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee118 SGD
  • Distance from city center0km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)38 SGD
  • Daily Internet/Wi-Fi fee0 SGD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors36
  • Number of restaurants5
  • Number of rooms 1080
  • Year property opened2022
  • Most recent renovation2022
Parking
  • Daily parking fee24 SGD

Property announcements

5 restaurants on site

Estate
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Menu: Buffet & à la carte

Ginger.Lily
Cuisine: International
Menu: À la carte

Osteria Mozza
Cuisine: Italian
Menu: À la carte

Shisen Hanten
Cuisine: Chinese, Sichuan
Menu: À la carte

Chatterbox
Cuisine: Local, Asian
Menu: À la carte

Reviews of Hilton Singapore Orchard from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.4
Facilities9.0
Location9.7
Service9.1
Value for money8.7
High score for Singapore
Rating
9+ Exceptional (307)
8-9 Excellent (53)
7-8 Very Good (50)
6-7 Good (20)
<6 Below Expectation (31)
Time of the year
Mar - May (138)
Jun - Aug (182)
Sep - Nov (62)
Dec - Feb (79)

Show reviews that mention 

Showing 461 verified guest comments
12345
10.0
Exceptional
Nica from Philippines
Business traveler
Twin Premium Room
Stayed 3 nights in January 2023

Had a great stay”

Travelled to Singapore by 2nd week of January 2023 for a business conference. Stayed in Hilton for 4 days and 3 nights. The room is cozy but a bit small for my liking but other than that, everything is excellent. It's very clean, the staff are accommodating, very considerate in terms of early check-in and esp. they have a super breakfast, must try.

Reviewed January 26, 2023

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Dear Nica Thank you for taking the time to review your recent stay in Hilton Singapore Orchard and for giving us perfect scores. We are delighted to hear that you enjoyed our extensive breakfast and most importantly had a memorable experience with our team members. We truly appreciate your kind words and will continue to deliver our Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back to Hilton Singapore Orchard in the near future. Yours sincerely, Bobby Shankar Hotel Manager

Responded January 27, 2023
Hilton Singapore Orchard
10.0
Exceptional
Cheryl from Philippines
Family with teens
Twin Premium Room
Stayed 3 nights in December 2022

Like going home!”

It was so nice to finally travel again after the pandemic! And going back to Singapore after a long time required going back to a place I felt safe in .. Hilton provided this safe environment!.. and the location is perfect and the rooms are nice and clean and the staff are the best!..🥰

Reviewed December 12, 2022

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Dear Cheryl Thank you for sharing your recent stay experience in Hilton Singapore Orchard and for rating us with perfect scores. We are delighted to learn that you enjoyed our strategic location and felt safe in our hotel. We are especially pleased to hear that your compliments on our team members. Thank you once again for your kind review and we look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Bobby Shankar Hotel Manager

Responded December 19, 2022
Hilton Singapore Orchard
10.0
Exceptional
Princess from Philippines
Family with young children
King Premium Room
Stayed 7 nights in December 2022

Great location and very clean rooms”

The rooms are bigger than usual hotels in SG. We got premium king bed, and it's a comfortable room for our family. The location is great. The rooms are clean and they renovated it because it used to be Mandarin Orchard.

Reviewed January 02, 2023

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Dear Princess Thank you for taking the time to review your stay in Hilton Singapore Orchard and for giving us perfect scores. We are delighted to hear that you enjoyed our strategic location, spacious rooms and had a memorable stay with your family. We look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Bobby Shankar Hotel Manager

Responded January 10, 2023
Hilton Singapore Orchard
10.0
Exceptional
Candy from Australia
Couple
King Premium City View Room
Stayed 4 nights in January 2023

Incredible”

Absolutely incredible stay at The Hilton. Location is central, rooms are modern and sleek, and bedding ensures a peaceful sleep. Would highly recommend including breakfast when booking, the selection is endless and of very high quality.

Reviewed January 23, 2023

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Dear Candy Thank you for taking the time to share a review of your stay in Hilton Singapore Orchard. We are delighted to learn that you enjoyed our newly renovated rooms and the extensive breakfast spread. We truly appreciate your kind compliments and will continue to deliver our Hilton hospitality to you and all our valued guests. All of us look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded January 27, 2023
Hilton Singapore Orchard
10.0
Exceptional
Jimmy from Indonesia
Family with young children
King Premium Room
Stayed 5 nights in December 2022

Hotel Hilton at Orchard no doubt at all! Certainly eyeing for traveller who loves to look for best!!!”

No longer necessary to keep searching while the Hilton hotel has done the job for you!!. Starting from arriving at hotel u certainly got the vibes and more!! Thank you for the hospitality👌

Reviewed December 10, 2022

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Dear Jimmy Thank you for sharing your recent stay experience in Hilton Singapore Orchard and for rating us with perfect scores. It is our pleasure to read your comments and compliments of our hotel. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded December 19, 2022
Hilton Singapore Orchard
10.0
Exceptional
PENG from Singapore
Couple
Stayed 2 nights in August 2021

Stayed during hotel renovation”

We stayed at the location when the hotel was going through renovation under Mandarin. As the lobby had been relocated then, the walk in was quite long. Room was comfortably spacious and had a unique pleasant scent. The staff were helpful and patient. Had an extremely good experience here!

Reviewed May 01, 2022

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Dear Peng It was our pleasure to welcome you to Hilton Singapore Orchard. We are heartened to know that you chose to spend your staycation with us and had a memorable stay. We are also happy to share that the hotel has since completed the renovations. My team and I look forward to welcoming you back to try our newly renovated guest rooms and facilities. Yours sincerely, Bobby Shankar Hotel Manager

Responded May 04, 2022
Hilton Singapore Orchard
9.6
Exceptional
Gabriel from Philippines
Family with teens
Twin Premium Room
Stayed 3 nights in August 2022

I always choose this hotel”

There are many options in the area and within the same price range but I always choose this hotel. The rooms are newly renovated and comfortable. The location is perfect for shopping and easily accessible to get to other places. The hotel staff are WONDERFUL! So easy to talk to and very helpful. They have a WhatsApp messaging system for anything you need and they respond quickly. We got the executive lounge access and the value for money is GREAT. Good food and service.

Reviewed August 27, 2022

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Dear Gabriel It is heartening to read your positive reviews of your recent stay in Hilton Singapore Orchard. We are delighted to learn that you enjoyed our newly renovated rooms, executive lounge, our food spread and most importantly our team members made your stay memorable. Thank you for taking to time to share your experience. We are motivated by your compliments and will continue delivering our Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with Hilton Singapore Orchard. Yours sincerely, Bobby Shankar Hotel Manager

Responded August 30, 2022
Hilton Singapore Orchard
9.6
Exceptional
Yuchin from Indonesia
Couple
King Corner Suite
Stayed 5 nights in October 2022

Loved our stay!”

Used to be Mandarin, now its Hilton. Totally enjoyed my stay here, since the property is along Orchard Road, and it is close to EVERYTHING. Rooms were clean, staff were very helpful. A totally enjoyable and relaxing stay at this Hilton Property.

Reviewed December 18, 2022

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Dear Yuchin Thank you for taking the time to review your experience in Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you enjoyed our clean rooms, the hotel location and most importantly our team members were helpful during your stay. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded December 19, 2022
Hilton Singapore Orchard
10.0
Exceptional
Guo from Singapore
Couple
Stayed 1 night in October 2021

Highly rated with its spacious room and excellent location”

Inside the city area of Singapore, Hilton comes at a much more affordable price and provide real spacious room. Super ideal for family with kids or elderly.

Reviewed June 26, 2022

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Dear Guo Thank you for your kind review and sharing the experience of your stay in Hilton Singapore Orchard. We are delighted to hear that you enjoyed our rooms and had a great time with your family. We hope to deliver the Hilton Hospitality to you and your family when you visit Hilton Singapore Orchard again in the near future. Yours sincerely, Bobby Shankar Hotel Manager

Responded June 27, 2022
Hilton Singapore Orchard
10.0
Exceptional
Joyce from Singapore
Group
Stayed 1 night in October 2021

Perfectly located with all the amenities you need”

We had a great stay at the hotel - it was perfectly located within walking distance to Sydney Harbour and World Square. We even took a walk down to Circular Quay. Lots of good food options around and staff were extremely helpful. Enjoyed the stay here!

Reviewed May 06, 2022

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Dear Joyce Thank you for your kind review of our Hilton hotel in Sydney. We are delighted to learn of your memorable experience. Our team looks forward to welcoming you back and to continue delivering our Hilton hospitality to you and all our valued guests. Yours sincerely, Bobby Shankar Hotel Manager

Responded May 09, 2022
Hilton Singapore Orchard
10.0
Exceptional
Mohamad from Singapore
Family with young children
Stayed 1 night in February 2022

Highly recommended”

Don't be fooled by the exterior of the hotel. The room i got was marvellous! Its huge for 5 guests eventhough the policy is currently 2. Its cleanliness is tiptop, the staff were friendly and helpful with my requests. I'm coming back again definitely!!

Reviewed February 28, 2022

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Dear Mohamad Thank you for reviewing your recent stay at Hilton Singapore Orchard, it is such a pleasure knowing that you enjoyed a memorable experience with us. We are delighted that our extensive renovations have made a positive impact on your experience. We will continue to do our utmost to deliver the best of Hilton hospitality to you and all our guests. My team and I look forward to welcoming you back and we remain at your service. Yours sincerely, Bobby Shankar Hotel Manager

Responded March 28, 2022
Hilton Singapore Orchard
10.0
Exceptional
CRISTINE from Indonesia
Family with young children
King Premium City View Room
Stayed 5 nights in December 2022

Very helpful , friendly and easy to communicate ”

Really thanks to Justina Choo (Duty Manager) , she was really helpfull and could assist my issue within minutes.

Reviewed January 02, 2023

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Dear Cristine Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are pleased to hear that our team members were helpful, friendly and took good care of you. Thank you for rating us with perfect scores. Justina, our Duty Manager has received your special mention with her warmest gratitude. Thank you for recognising our team for their excellent service. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded January 10, 2023
Hilton Singapore Orchard
10.0
Exceptional
yenni from Indonesia
Family with young children
King Deluxe Room
Stayed 2 nights in January 2023

Favorite Hotel in Orchard”

Clean & perfect location, near takashimaya & ion orchard

Reviewed February 04, 2023

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Dear Yenni Thank you for choosing Hilton Singapore Orchard as your choice of accommodation. We are delighted to learn that you enjoyed our clean rooms and strategic location. Thank you for rating us with perfect scores and for naming us your "Favourite hotel in Orchard". We are encouraged by your kind words and will continue to deliver the Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded February 07, 2023
Hilton Singapore Orchard
10.0
Exceptional
Ivy from Philippines
Couple
King Premium City View Room
Stayed 3 nights in May 2022

Very nice and clean”

Great location if youre in for serious shopping as it is in the middle of orchard road. Very clean also and staff were very helpful. will go back!

Reviewed June 02, 2022

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Dear Ivy It is a pleasure reading your review of your stay in Hilton Singapore Orchard. Thank you for your kind comments and perfect ratings. We are delighted to learn that you enjoyed our newly renovated rooms, our service and the convenience of our location. My team and I look forward to welcoming you back for your next visit and we remain at your service. Yours sincerely, Bobby Shankar Hotel Manager

Responded June 03, 2022
Hilton Singapore Orchard
10.0
Exceptional
Joanne from Singapore
Family with young children
Stayed 1 night in December 2021

Staycation”

Staff are very friendly. We were not able to book a swimming slot and the staff was so kind to give us a call when other guest cancelled.

Reviewed November 28, 2022

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Dear Joanne Thank you for taking the time to share your experience in Hilton Singapore Orchard and for rating us with perfect scores. We are delighted to learn that our team members were friendly and you had an enjoyable stay with us. We have since removed all restrictions in line with the Government's advisories. My team and I look forward to welcome you again for your next staycation in Hilton Singapore Orchard Yours sincerely, Bobby Shankar Hotel Manager

Responded December 02, 2022
Hilton Singapore Orchard
10.0
Exceptional
Dinushka from Singapore
Couple
King Deluxe Room
Stayed 1 night in July 2022

Food was delicious”

Nice clean hotel room and food was so delicious. Buffet price is affordable compared to others.

Reviewed July 14, 2022

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Dear Dinushka Thank you for the kind review of your stay experience at Hilton Singapore Orchard. We are delighted to learn that you enjoyed our newly refurbished rooms and food and beverage offerings. My team and look forward to welcoming you back to Hilton Singapore Orchard to create more memorable experiences for you. Yours sincerely, Bobby Shankar Hotel Manager

Responded July 15, 2022
Hilton Singapore Orchard
9.6
Exceptional
Gabriel from Philippines
Family with teens
King Executive Room
Stayed 3 nights in August 2022

Good location for shopping ”

It is right at the heart of the shopping area and perfect for those with elderly family members who need to take a break. The hotel is super clean. The executive lounge has good food and a great selection. The staff are wonderful and helpful.

Reviewed August 30, 2022

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Dear Gabriel Thank you for choosing Hilton Singapore Orchard as your choice of accommodation and for taking the time to share a review of your experience. We are delighted to learn that you and your family enjoyed the hotel's facilities and had a memorable stay with us. It is also a pleasure to hear that our team members took good care of you. My team and I look forward to welcome you back to Hilton Singapore Orchard for your next visit and we remain at your service. Yours sincerely, Bobby Shankar Hotel Manager

Responded August 31, 2022
Hilton Singapore Orchard
10.0
Exceptional
Rita from Indonesia
Business traveler
King Deluxe Room
Stayed 4 nights in September 2022

The best !”

The best hotel I have ever stayed. Unfortunately got food poisoning from elsewhere, and hospitalized, need to check out late they served the best and helped me a lot

Reviewed September 13, 2022

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Dear Rita Thank you for taking the time to review your experience in Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay. Thank you for giving us with perfect ratings. We are sorry to hear of your food poisoning incident and hope you have recovered completely. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded September 15, 2022
Hilton Singapore Orchard
9.6
Exceptional
Lim from Singapore
Couple
Stayed 1 night in September 2021

Great experience ”

During my time of stay it was still known as Mandarin Orchard Hotel. it was still going through some renovations hence the check in process were longer, however staffs were quick to handle the situation and made sure guests were comfortable while waiting. Pool was rather crowded due to it being a weekend, amenities were pretty okay. Good stay however.

Reviewed May 29, 2022

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Dear Lim Thank you for your recent review of your stay and for being a loyal guest of our hotel. We are pleased to share that our newly renovated rooms and facilities are ready and look forward to welcoming you for a brand new experience at the Hilton Singapore Orchard. Yours sincerely, Bobby Shankar Hotel Manager

Responded June 03, 2022
Hilton Singapore Orchard
9.6
Exceptional
Ester from Indonesia
Family with teens
King Premium Room
Stayed 3 nights in December 2022

In the middle of Orchard”

If you want to enjoy shopping or just walking around Orchard, this hotel are in the middle of that O'street...so its easy to go here and there... they have connecting room too, so the spacious room more add size for family...

Reviewed January 05, 2023

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Dear Ester Thank you for taking the time to share your recent experience in Hilton Singapore Orchard and for rating us positively. We are delighted to learn that you enjoyed our connecting rooms with your family and also our convenient location. All of us look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Bobby Shankar Hotel Manager

Responded January 09, 2023
Hilton Singapore Orchard
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