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Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Hilton Sukhumvit Bangkok (SHA Extra Plus)
Removed from saved list

8.7

Excellent

2,302 reviews

2,302 reviews

Housekeeping41
Breakfast26
Shops20

The room was spacious, bed amazingly comfortable and a great bathroom.

Nicola
- Dec 11, 2021
Highly rated by guests – 91% would recommend
See map

9

Exceptional

Location rating score

Exceptional location - 960 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Siam Paragon 4.2 km
MBK Center (Ma Boon Khrong Center) 4.6 km
Jim Thompson House 5.0 km
Asiatique - The Riverfront 7.7 km
Khaosan Road 8.5 km
Wat Phra Chetuphon 8.5 km
Temple of the Emerald Buddha (Wat Phra Kaew) 8.6 km
The Grand Palace 8.7 km
Wat Arun 8.8 km
Nearby landmarks
AIS D.C. 50 m
Keishikai 70 m
24th Avenue 100 m
Emporium Shopping Complex 110 m
Phrom Phong BTS Station 130 m
SFV 130 m
Thailand Creative & Design Center 130 m
Propaganda 150 m
Tokyo Joe’s 200 m
Sriya Pharmacy 210 m
Free Wi-Fi

Hilton Sukhumvit Bangkok (SHA Extra Plus)

11 Sukhumvit Soi 24, Khlong Ton, Khlong Toei, Sukhumvit, Bangkok, Thailand, 10110 - See map
Amazing Thailand Safety and Health Administration: (SHA)

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Bangkok

  • Air conditioning

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Bangkok are being booked every minute!
Value for money8.4
Distance to city center1 km
Location rating9.0
Nearest airportSuvarnabhumi Airport (BKK)
Distance to airport20.0 km

Rooms available at Hilton Sukhumvit Bangkok (SHA Extra Plus)

Excellent
Room comfort & quality

8.5

King Executive Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Twin Executive Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
King Presidential Suite
...
  • Room size: 137 m²/1475 ft²
  • City view
  • 1 king bed
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King Premium Executiveroom
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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King Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Twin Premium Executiveroom
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Twin Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Sukhumvit Bangkok (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Sukhumvit Bangkok (SHA Extra Plus). There's an additional charge of 550 THB for adults and 550 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hilton Sukhumvit Bangkok (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

On-site venues and convenient event services make Hilton Sukhumvit Bangkok (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hilton Sukhumvit Bangkok (SHA Extra Plus)?

The closest train, metro, or bus station to Hilton Sukhumvit Bangkok (SHA Extra Plus) is Phrom Phong BTS Station, 130 m away.

What restaurants are nearby Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Restaurants including Suki Shabu @ 24, Prime and isshin are popular in Hilton Sukhumvit Bangkok (SHA Extra Plus)’s neighborhood which is known as Sukhumvit.

What popular shopping places are close to Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Shopping options in Hilton Sukhumvit Bangkok (SHA Extra Plus)’s Sukhumvit neighborhood include Terminal 21, EmQuartier and 24th Avenue.

What are popular attractions near Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus)’s location in the Sukhumvit neighborhood makes it close to famous attractions including Sukhumvit, AIS D.C. and Pet-a'-Porter.

What popular beaches are close to Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus)’s Sukhumvit neighborhood also includes Talay.

What popular natural sightseeing spots are close to Hilton Sukhumvit Bangkok (SHA Extra Plus)?

Hilton Sukhumvit Bangkok (SHA Extra Plus)’s nearby natural sights include Relax Zone Emporium, Flow House Bangkok and Urban Playground located in the same Sukhumvit area.

Show more questions
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Explore the neighborhood

What people love about Hilton Sukhumvit Bangkok (SHA Extra Plus)

  • 10

    Exceptional

    "The room was spacious, bed amazingly comfortable and a great bathroom."

    Nicola

    |

    December 11, 2021

  • 10

    Exceptional

    "Had an upgrade to our room which was very nice."

    Nicola

    |

    December 11, 2021

  • 10

    Exceptional

    "Staff extra attentive and friendly, no complaints and highly recommend this hotel."

    Nicola

    |

    December 11, 2021

Overall rating:

8.7

Excellent
1,611 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
The staff is so friendly and helpful.
fabian from Germany
Couple
More about Hilton Sukhumvit Bangkok (SHA Extra Plus)

More about Hilton Sukhumvit Bangkok (SHA Extra Plus)

Well-placed in the shopping, nightlife, restaurants area of Bangkok city, Hilton Sukhumvit Bangkok provides a most conducive spot for you to take a break from your busy days. Only 5.3 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as 24th Avenue, Emporium Shopping Complex, Thailand Creative & Design Center.

Take advantage of a wealth of unrivaled services and amenities at this Bangkok hotel. The hotel provides 24-hour room service, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas to ensure our guests the greatest comfort.

280 rooms spread over 26 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, mirror, separate living room, smoke detector, internet access – wireless can be found in selected rooms. The hotel offers fantastic facilities, including fitness center, outdoor pool, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Hilton Sukhumvit Bangkok the perfect base from which to enjoy your stay in Bangkok.

Show more
Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

41 mentions

Swimming Pool

32 mentions

Housekeeping

24 mentions

Food & Dining

8 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Italian
  • Japanese
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Pool facilities
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Concierge
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site

Mondo

  • Cuisine: American, Asian, International
  • Menu: Buffet

Scalini

  • Cuisine: Italian
  • Menu: Buffet, A-la-carte
Location
11 Sukhumvit Soi 24, Khlong Ton, Khlong Toei, Sukhumvit, Bangkok, Thailand, 10110
Exceptional
Location

9

Airports

  • Suvarnabhumi Airport (BKK)
    20.0 km 36 min drive
  • Don Mueang International Airport (DMK)
    20.8 km 37 min drive

Public transportation

  • Phrom Phong BTS Station
    130 m

Hospital or clinic

  • Keishikai
    70 m

Shopping

  • Chatuchak Weekend Market
    8.1 km

Convenience store

  • 7 Eleven
    460 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Siam Paragon
    4.2 km
  • MBK Center (Ma Boon Khrong Center)
    4.6 km
  • Jim Thompson House
    5.0 km
  • Asiatique - The Riverfront
    7.7 km
  • Khaosan Road
    8.5 km
  • Wat Phra Chetuphon
    8.5 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    8.6 km
  • The Grand Palace
    8.7 km
  • Wat Arun
    8.8 km

Nearby landmarks

  • AIS D.C.
    50 m
  • Keishikai
    70 m
  • 24th Avenue
    100 m
  • Emporium Shopping Complex
    110 m
  • Phrom Phong BTS Station
    130 m
  • SFV
    130 m
  • Thailand Creative & Design Center
    130 m
  • Propaganda
    150 m
  • Tokyo Joe’s
    200 m
  • Sriya Pharmacy
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1800 THB
  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)550 THB
  • Daily Internet/Wi-Fi fee450 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants2
  • Number of rooms 280
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2013

Parking

  • Daily parking fee0 THB

Reviews of Hilton Sukhumvit Bangkok (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.4
Location9.0
Room comfort and quality8.5
Service8.8
Value for money8.4
High score for Bangkok
Rating
9+ Exceptional (319)
8-9 Excellent (128)
7-8 Very Good (148)
6-7 Good (33)
<6 Below Expectation (59)
Time of the year
Mar - May (132)
Jun - Aug (175)
Sep - Nov (173)
Dec - Feb (207)
Don't miss out!Properties in Bangkok are being booked every minute!
All guests (1,611)
All room types
All languages

Show reviews that mention 

Showing 687 verified guest comments
12345
9.0
Exceptional
Helmut from Indonesia
Couple
King Deluxe Room
Stayed 2 nights in October 2014

I'll be back”

Modern hotel, near to BTS, friendly staff

The stay was good. The staff were efficient, friendly, courteous & helpful. One staff in particular by the name of Martin shows excellent hospitality. He impressed me with his working attitude. The room is of decent size while the facilities in the public area are well maintained. The views from the fitness centre and swimming pool are great (26th floor). Like other Hilton Hotel, complimentary wifi is only available in public area. I have no issue with that as I get to enjoy the facilities at public area. Hilton hotel is connected to its sister hotel, Double tree. If the price difference is not substantiatial, choose Hilton. You can feel the difference in class. I'll go for Hilton anytime. You can try local street food every morning. The stalls are just at the junction of soi24. Cheap & good. BTS is 5 mnts away. There's also a high end shopping mall next to hotel - emporium. I didn't get to explore that. Maybe next time.

Reviewed October 22, 2014

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10.0
Exceptional
Xuelei
Solo traveler
King Deluxe Room
Stayed 7 nights in January 2019

Amazing Service”

My recent 7 days of stay at Hilton Sukhumvit Bangkok is an amazing experience. The room is large, clean, and well equipped. The hotel staff is friendly and helpful. The breakfast offers a good selection. I highly enjoyed the stay at the hotel.

Reviewed January 18, 2019

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Many thanks for your review of the Hilton Sukhumvit Bangkok following your recent stay! We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. Regards, Nick Boyd

Responded January 18, 2019
Hilton Sukhumvit Bangkok (SHA Extra Plus)
8.8
Excellent
Lau from Malaysia
Couple
King Deluxe Room
Stayed 3 nights in July 2017

Good location, with great hospitality ”

My girl friend and me stayed for 3 nights in king deluxe room facing emporium mall high floor. The location is good if you like sukhumvit area. From hotel main entrance turn right bout 200 metres you will find a BTS that will take you to alot of popular cafes and dining along sukhumvit. The house keeping send daily reminder that my room DND light is on and thy cant enter to clean up my room. Credits to concierge team who arrange taxi for me. They were very thoughtful and caring. I wanted to go Marriott and I didn't know there is another JW Marriott which is a different place. They will ask a few times to make sure i get to the right destination. Hotel facilities is a down side. The gym is small. Pool is not as per photos. Overall is a good hotel with price slightly on the high side.

Reviewed August 03, 2017

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9.6
Exceptional
Helmut from Indonesia
Couple
King Accessible Deluxe Room
Stayed 2 nights in May 2016

5-star indeed”

Hilton sukhumvit is indeed an outstanding 5-star hotel. From the quality of the property to the facilities and location (walking distance to Emporium and EmQuartier) However, this time round the housekeeping dept did not perform well. I requested for additional pillow and it took me 3 calls and 30 mnts wait before it was delivered. Other than that, everything else was good.

Reviewed May 07, 2016

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9.2
Exceptional
Itthiporn from Thailand
Business traveler
Twin Executive Room
Stayed 1 night in September 2018

Great 5-Star Hotel in Bangkok CBD.”

When I've my guests flying to Thailand. I always booking here for them. Because of their great location, Sukhumvit 24. But the building has good in privacy, not noisy. You can reach most of Bangkok famed department stores in just 5-minutes walk. The room is beautiful modern interiors. I stay in the room that can access to the executive lounge. That you can enjoy a cocktail, wine & delisted snacks with spectacular view of Bangkok skyline. Their italian restaurant "Scalini" is great, especially unlimited lobster in their Sunday brunch, luv. it.!!

Reviewed November 05, 2018

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We delighted to read that you enjoyed being with us, the service and the location of the hotel. Thank you for recommending the hotel to fellow travelers. We are indeed proud of our service standards and we are committed to create a rewarding experience for our guests. We hope to see you return to stay with us again soon! Regards, Nick Boyd

Responded November 06, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
9.7
Exceptional
Rod from United States
Solo traveler
King Executive Suite
Stayed 2 nights in July 2015

What a lovely hotel”

Location, rooms, staff

Fantastic stay at the HIlton. Everything was as expected from the Hilton brand. Flawless execution by its staff and the room itself (Hilton Suite) exceeded my expectations for a sleek and modern room. The location is superb as it is in walking distance from the shopping mall, BTS and various nightlife that defines Bangkok. Will definitely stay again.

Reviewed July 30, 2015

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10.0
Exceptional
Sharonjit
Couple
King Deluxe Room
Stayed 2 nights in September 2018

Exceptional”

Everything about the hotel was amazing. Friendly and helpful staff, fantastic room and great facilities. The staff even helped me with a lock on my bag. The breakfast was awesome too. I would say that it is the staff that makes Hilton Sukhumvit amazing.

Reviewed September 04, 2018

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I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon! Regards, Nick Boyd

Responded September 05, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
8.8
Excellent
martin from United Kingdom
Solo traveler
King Deluxe Room
Stayed 2 nights in January 2016

A little bit of luxury”

I stayed for two nights in a King deluxe room which was a beautifully designed room with a gorgeous bathroom with both a bath and a rain shower, fluffy towels and the usual bathroom goodies. The bed was one of the most comfortable beds I've ever slept in. There was a wall mounted TV which channels in lots languages. The well stocked mini bar was a bit over priced. On the 26th floor was a lovely infinity pool where I spent a day drinking cocktails. Highly recommend the Caipirinha. Delicious. These were reasonably priced. The only meal I ate in the hotel was breakfast. A buffet where they cater for all tastes and nationalities. You can have sushi for breakfast if that's your thing. The staff were very friendly and helpful. Only one little moan that there was peeling paint on my bathroom ceiling which is poor considering how new the hotel is and that it is the hilton. Overall it was a pleasant experience and I would return

Reviewed February 03, 2016

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10.0
Exceptional
CHEUNG from Hong Kong SAR, China
Business traveler
Twin Deluxe Room
Stayed 3 nights in June 2019

Exceptional”

All staff are very nice, such as Miss Nut who was helping me to do the check-out. Love to stay at Hilton Sukhumvit, this will be my 1st choice for next Bangkok trip.

Reviewed July 06, 2019

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Dear CHEUNG, Thank you for sharing your kind feedback with us. The team and I are delighted to have made a lasting memory for you and we hope to welcome you back to Hilton Sukhumvit soon. Kind Regards, Nick Boyd Director of Operations

Responded July 10, 2019
Hilton Sukhumvit Bangkok (SHA Extra Plus)
7.2
Very good
Henrik from Denmark
Couple
King Premium Executiveroom
Stayed 3 nights in October 2020

Nice hotel but falling just short of being true 5-star”

Hilton Sukhumvit is a nice hotel in a great location. However, when you consider the price and that it is a 5-star hotel there are a few things that should be improved. The room was nice, but fairly basic even though it was a Premium Executive room. The TV had no movies and not even Netflix. Even cheap hotels these days at least have smart TV with Netflix so it's pretty poor that a 5-star hotel doesn't have this basic feature in their top rooms. Also, there's no pillow menu or other nice little features as you get in most other 5-star hotels. It's just a basic room and that's all. The room service is not good. Considering the price the room service is poor standard. Had pasta and a burger and neither was good. The pasta was overcooked and just didn't have much flavour and the burger was very dry and served with cold and soggy fries. We paid for a room with access to the Executive lounge but the lounge was closed throughout our stay and we were not notified about this before arriving. Had I known this I would not have paid extra for lounge access. They did serve a basic selection of afternoon tea and evening snacks in one of the other restaurants but I had specifically paid for lounge access to have a place to do some work and the average quality of the snacks provided was definitely not worth the extra cost. The pool is nice but there is a building under construction being built just opposite the pool so the view is ruined. Of course there's nothing the hotel can do about this but they should at least update their pictures to show the actual view from the pool and not how the view was a long time ago when no buildings were blocking the view. So all in all this is a nice hotel if you can get the room at a discounted price, but I would not pay full price for this hotel as the standard is not up to the 5-star price.

Reviewed October 23, 2020

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Dear Henrik Thank you for your recent stay and for taking the time to share your experience with us. We appreciate all feedback and ranking scores provided by our guests, as it allows us to monitor and improve in areas where we may be currently falling short. We apologize for any disappointment caused. We hope that you allow us the chance to restore your faith in us in the future. Best regards, Nick Boyd Cluster Director of Operations

Responded December 27, 2020
Hilton Sukhumvit Bangkok (SHA Extra Plus)
10.0
Exceptional
Philip from Thailand
Solo traveler
King Deluxe Room
Stayed 1 night in August 2020

Sukhumvit oasis”

Hilton of great order! Some Hiltons lack but this facility is a good one in the worldwide chain. Room lovely and functional. bed as always superb. bathroom and other amenities great. Covid hygiene excellent. Breakfast tasty and well delivered and waitstaff service great (despite my cranky manner that morning lol :) Gym and pool wonderful with an expert trainer on hand at all time to help spot me at the end of me sets so I could work a tad harder. Check-in was fast simple and beautifully handed. Location close to Emporium and MQuartier and Phrom Phong BTS serves all needs and connections. All in all a lovely stay, see you in a few months my Hilton Honours friends.

Reviewed September 06, 2020

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Dear Mr.Philip Many thanks for your review of your recent stay at the Hilton Sukhumvit Bangkok. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Best regards, Nick Boyd Cluster Director of Operations

Responded September 08, 2020
Hilton Sukhumvit Bangkok (SHA Extra Plus)
10.0
Exceptional
Ben from Singapore
Family with young children
Twin Deluxe Room
Stayed 3 nights in June 2017

Nice Hotel”

Great location for family travel with staying with Hilton Sukhumvit Bangkok and we will stay again next visit.

Reviewed January 18, 2018

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Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. Regards, Nick Boyd

Responded May 16, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
10.0
Exceptional
Kurtis from Singapore
Family with teens
King Premium Executiveroom
Stayed 4 nights in July 2018

Great Hotel with Great Staff and Facilities”

Booked an executive suite and a premium executive twin room for my family's trip to Bangkok, and the hotel was impressive throughout. - The one and only not so pleasant experience was the availability of the booked rooms. I booked the two rooms more than a month in advance with request for connecting option, and the hotel did deliver on the request but at 8 pm instead (about 5 hours late from the checkin time of 3pm). When we arrived early, the hotel did provide a temporary room for us to freshen up which was appreicated. As for our own rooms, the twin room was ready by checkin time, but not the suite. This was the only not so convenient point encountered throughout the stay. - Both the executive suite and premium executive rooms were tastefully furnished with all the amenities you could ask for. Housekeeping did a great job repleneshing all the consumables without fail daily. Bed was super comfortable too. The shower was super awesome with a very large area for the strong rainshower

Reviewed July 08, 2018

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We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We very much appreciate your endorsement and hope to see you back again soon. Regards, Nick Boyd

Responded July 10, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
9.6
Exceptional
Ngok from Singapore
Couple
King Deluxe Room
Stayed 3 nights in June 2018

Spacious room, huge bathtub etc”

Pros: near bts, massage parlours, vet, restaurants, areeet eats, emporium, Huge bathtub, particularly like the rain shower and shower head with 4 types of nozzle, and the idea of having the tub and shower rain in the same cubicle. That way one wouldn’t get the floor wet when stepping out and moving to the shower head. cons: the hotel is on sukhumvit road, which means heavy traffic flow if you’re taking a grab/taxi in. Best to walk out to the Main Street instead of getting stuck in sukhumvit soi. Pool is rather small. Gym is stated open 24/7 but we can’t get the lift up after midnight?

Reviewed June 24, 2018

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We delighted to read that you enjoyed being with us, the service and the location of the hotel. Thank you for recommending the hotel to fellow travelers. We are indeed proud of our service standards and we are committed to create a rewarding experience for our guests. We hope to see you return to stay with us again soon! Regards, Nick Boyd

Responded June 25, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
9.2
Exceptional
Hendri from Indonesia
Family with teens
Twin Deluxe Room
Stayed 4 nights in June 2019

Some issue about this hotel”

First of all our impresion for this Hotel was very good.. This is Hilton 5 Star Hotel. Day 1 we want to asking for bowl for food and they charge me for 50baht for rent.. and i asking this 5 star hotel and you charge me 50baht for Bowl. Its innocent. Its not about money at all.. and then the second day. Our room not clean yet until we got back at 8pm. And we complain then they just got clean at that time. This Hotel was good but that 2 things a lil bit make me feel bad.. hope this hotel can give more awarness about that small things. Overall the hotel was Good

Reviewed June 16, 2019

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Dear Hendri Thank you for your detailed review of your stay with us recently. I am sorry to hear that your stay was not as expected and according to what you have come to expect of a Hilton hotel. Please be assured that your review will be addressed with the team here. Kind Regards, Nick Boyd Director of Operations

Responded June 17, 2019
Hilton Sukhumvit Bangkok (SHA Extra Plus)
8.8
Excellent
Kean from Malaysia
Family with young children
King Deluxe Room
Stayed 3 nights in June 2017

Modern hotel & great location”

Hilton Sukhumvit is only 5 minutes walk from BTS & modern design hotel. I had received the best hospitality services from the concierge staffs which taking very good care on us

Reviewed June 28, 2017

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9.3
Exceptional
Chan from Hong Kong SAR, China
Couple
King Deluxe Room
Stayed 2 nights in June 2015

Excellent service and location ”

Excellent location, services and swimming pool

hilton is one of the best hotels I stayed so far. Excellent location, from airport to the hotel around 30 mins. Walk to BTS within 5 mins. There is a massage place - Asia herb nearby, very nice. The room is nice, very comfortable. The swimming pool, omg so nice. Overall I would give 100 score to my stay at Hilton.

Reviewed June 16, 2015

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9.2
Exceptional
Seam from Malaysia
Group
King Deluxe Room
Stayed 3 nights in April 2017

Superb location and nice hotel staffs. The only area of improvement to me is the buffet breakfast spread and standard.”

Superb location as it is very near to the Phrom Phong BTS and Emquartier shopping mall. Clean and nice hotel. Friendly and street smart hotel staffs as well. They recognized me and gave me a better room even though I didn't quote or tell them my Hilton Honors membership number. The only area for improvement to me is the buffet breakfast spread and the food quality. It is really not nice and has very limited choice.

Reviewed May 23, 2017

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9.6
Exceptional
Wei from Australia
Couple
King Deluxe Room
Stayed 3 nights in January 2018

Thank you and we hope to be back ”

Pro: the room was terrific, real 5 star quality. Location was awesome very close to BTS (2 min away) and lobby staff were very helpful. Con: the breakfast needs to be better managed in terms of the crowd; we had to wait for a spare table at times, which shouldn’t be necessary for buffet breakfast at the Hilton. Happy to wait for lunch and dinner. Perhaps open more space for tables during the peak period? Breakfast queues can delay travellers’ schedules for the rest of the day.

Reviewed January 11, 2018

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I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon! Regards, Nick Boyd

Responded May 16, 2018
Hilton Sukhumvit Bangkok (SHA Extra Plus)
8.8
Excellent
Kit from Malaysia
Solo traveler
King Deluxe Room
Stayed 4 nights in February 2017

Excellent hotel and service”

Superb location, just 3 mins walk to emporium mall and bts station. Attentive staff and services.Will for sure be back to hilton sukhumvit on my next visit to BKK

Reviewed February 13, 2017

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