Excellent 8.5
Based on 333 reviews

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About this property

Description

Nestled in the heart of Surfers Paradise, Hilton Surfers Paradise Residences is an ideal spot from which to discover Gold Coast. Set 0Km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. This modern hotel is in the vicinity of popular city attractions such as Ripley's Believe It or Not!, Orchid Avenue, Tune Up Bar & Karaoke Studios.

Offering hotel guests superior services and a broad range of amenities, Hilton Surfers Paradise Residences is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Hilton Surfers Paradise Residences is your one-stop destination for quality hotel accommodations in Gold Coast.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Policies

The express amenities replacement service is available at AUD 40 per night.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 21 AUD
Breakfast Charge (when not included in room rate): 35 AUD
Check-In From: 03:00PM
Check-Out Until: 11:00AM
Distance from City Center: 0Km
Distance to Airport: 22 km
Internet Usage Fee: 29 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 55
Number of Restaurants: 3
Number of Rooms : 250
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 35
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Excellent



based on 333 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 9.4
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 8.0
  • Food and dining 7.6
Sort by

Albert from Singapore
Families with young children
2 Bedroom Hot Deal
Stayed 4 nights in September 2016
It's a service apartment with no service
When we asked for fresh towels and someone to clean up the room we were told it is chargeable!
Reviewed September 12, 2016
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Wing from Hong Kong
Couples
2 Bedroom Hot Deal
Stayed one night in August 2016
Amazing!
The 2 bed 2 bath apartment with complete tableware and cookware is excellent for short or long-term vocation. It is nice and clean with part of sea view. The balcony area is good for drink and chill.
Reviewed September 01, 2016
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Ka from China
Couples
2 Bedroom Hot Deal
Stayed 2 nights in July 2016
Nice view, Good location, Helpful staff
Everything is going well!
Reviewed July 26, 2016
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hyewon from Australia
Couples
1 Bedroom Residence
Stayed one night in July 2016
Unexpected housekeeper intrusion
We were told that the checkout time is 12pm so we were packing up at 11 and then suddenly one of the housekeeper just opened the door and tried to come in without a knock or any form of notice. I and my partner were shocked about the fact that we weren't even notified about this and what was even worse was the attitude of the housekeeper. She was not apologizing nor seemed to care anything about the privacy of your customers. We were just so satisfied about the quality your hotel until that moment. We both are greatly disappointed with this incident and we would not recommend Hilton Gold Coast to anyone.
Reviewed July 23, 2016
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Siew from Malaysia
Families with young children
2 Bedroom Hot Deal
Stayed 5 nights in July 2016
comfortable
friendly staff, satisfy.
Reviewed July 15, 2016
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Rusmin from Singapore
Families with young children
2 Bedroom Hot Deal
Stayed 5 nights in May 2016
Great location in Surfers Paradise
We had 2 bedroom apartment for 6 days and no housekeeping services. Be sure to check the rate that you booked so u know what to expect. Located right in Surfers Paradise so its very convenient. Plenty of dining and supermarket nearby.
Reviewed July 13, 2016
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Steven from Australia
Families with older children
2 Bedroom Hot Deal
Stayed 3 nights in July 2016
Good!
Big rooms with absolutely stunning views. The rooms were clean and tidy and the staff were friendly. The location is really convenient to go down to the beach, to the shops, restaurants, pubs, bars and bus stops. The room wifi wasn't being really good for the only time was the only thing I wasn't too happy with.
Reviewed July 09, 2016
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brody from Australia
Couples
2 Bedroom Hot Deal
Stayed one night in June 2016
Amazing views and perfect location
Surprised my partner for her 30th with some friends. great friendly staff and the location is ideal. Views were stunning and we will definitely be back.
Reviewed June 22, 2016
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Woon from Singapore
Families with young children
2 Bedroom Hot Deal
Stayed 3 nights in June 2016
Service? Sorry no.....
First time to stay at service apartment with no service. Tissue paper and toiletries have to he refilled by ourselves. High reception productivity as there is always only one staff there, with no greetings, smile. Cups in the cupboard still has lips stick mark.
Reviewed June 11, 2016
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Suzette from Philippines
Families with young children
2 Bedroom Hot Deal
Stayed 5 nights in June 2016
Good location
Convenient
Reviewed June 08, 2016
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