"I enjoyed my stay and all the staff were friendly and helpfu..."
August 23, 2016
80 meters to public transportation
220 meters to the beach
Located in heart of Gold Coast
|Value for money||7.3|
|Distance to city center||0 km|
|Nearest airport||Gold Coast Airport (OOL)|
|Distance to airport||20.3 km|
"Perfect Location and very friendly & helpful staff."
November 7, 2018
"Very beautiful hotel, inside and outside."
April 6, 2016
September 11, 2016
"Wasnt anything special but the location was great."
September 12, 2018
If what you're looking for is a conveniently located hotel in Surfers Paradise, look no further than Hilton Surfers Paradise. Located in close proximity to Coolangatta and Brisbane Airports, the hotel is perfectly positioned between Orchid Avenue and Surfers Paradise Boulevard, and a short distance to an Australia’s best theme parks, shopping, dining and entertainment. Soaring above the iconic Surfers Paradise beach, the hotel’s impeccable location puts all of the Gold Coast’s famous features right at your fingertips.
The hotel’s stunning towers offer a range of accommodation options. An unprecedented combination of 169 stylish guest rooms and suites, and 250 spacious self-contained, apartment, style residences has redefined the Gold Coast travel experience. All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities such as air conditioning, bathrobes, on-demand movies, flat screen TV with satellite/cable channels and seating area to ensure an unparalleled sense of comfort for the guests.
Appealing to business and leisure guests, families, groups and couples the accommodation offering is complemented by an impressive range of facilities including Catch Restaurant, FIX Bar, The Food Store, eforea: Spa, theatre, four pools, a pool bar, spa, sauna and a terrific outdoor desk area. With an ideal location and facilities to match, Hilton Surfers Paradise hits the spot in many ways.
"Excellent location with good amenities, access to the lounge..."
December 1, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hilton Surfers Paradise
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Me and my friend just stay for 1 night, it is very convenient to the tram station, restaurants, tourist information and to the beach! Hotel room is clean and with huge bathroom. Just I don't know why, in the morning the hotel staffs kept knocking our door few times. Besides, the door of the hotel room was always shaking while other rooms was closed or opened.
Nice short break in surfer's paradise ”
Enjoyed the view, convenient location, heated indoor pool but didn't like lack of bath (only shower) in a large bathroom and it was really dry in the room (had to use wet towel, windows opened & wished for humidifier)
Awesome View and Huge Bathroom”
Very beautiful hotel, inside and outside. We could see the ocean from the balcony and the window in the bathroom. The bathroom was so huge and there are so many pools in the hotel. Love the huge lap pool although the water was really chilling. There are indoor pool and heated outdoor pool too. Very satisfied with the facilities and the location.
Excellent hotel in a great central location”
We were given a complimentary upgrade to executive floor upon check in. The staff who checked us in was very helpful and made an effort to connect with guest by identifying commonalities with the guest. The hotel was in the most central part of Surfers Paradise within minutes walk to the smooth sandy beach. Parking was convenient as the hotel had a great system in place to make the process convenient. We really enjoyed our stay and would highly recommend it.
Nice soft bed and clean hotel”
Our stay was really good. the only thing I could fault them on was they didnt allow us to have an early check in (1pm) despite having enough free rooms. But this might just be the staff that received us rather than company policy. The same lady also gave us unfriendly treatment when we checked out!! Everyone else was nice apart from this lady in reception
Clean and stylish”
The hotel is right in the centre of the night scene at surfers paradise not to mention the shops too. Great location. The lobby was neat almost boutique. Would highly recommend this to couples especially business travellers. Close to the bus stops to travel to theme parks. Rooms are well designed although tv s a little small 36 inch I think. But everything else was perfect.
Chic hotel in the right location”
the hotel is located in the middle of town and just 5 minutes walk to the nearest beach. hotel is beautifully decorated - modern, chic and tasteful. my room was spacous, clean and equipped with modern facilities. big plus - hotel staff were extremely friendly and helpful during my stay, very impressive.
great location for surfers paradise”
We stayed on the 9th floor of the hotel in a deluxe room. The room itself had a nice layout. Very comfortable. The bathroom is huge! Ocean view wasnt as fantastic as we hoped as we had a side view from the hotel, but still ok. The decor was beautiful and modern. The pools and outdoor areas were very nice. Location is fantastic. Close to everythingat surfers. Tonnes of restaurants and cafes to choose from. Parking is undercover and the hotel charges $15 per night. They also offered discounts like $5 wireless internet or discount vouchers for room service and meals at the restaurant.
great hotel with great hospitality!”
we strongly recommend this hotel. location was great, staff was very helpful and always gave a great service. bed was really comfortable. nite view was very fantastic! we we given a room facing hard rock cafe surfers paradise and gold coast and seaview as well.. it was just perfect!
Service is wonderful ”
Hotel even upgraded us to suite with complimentary bottle of wine and chocolate truffles to celebrate our marriage honeymoon
Good if not exceptional”
Hilton worldwide is excellent, but at surfers paradise is not as plush.... I frankly enjoyed more at the smaller service apartments around the beach on goldcoast..... Hilton does not do the justice to the feel of gold coast, apart from the location and the brand name....
When we booked this hotel, they asked what time are we arriving? I said that would be 4.00am and if that would be a problem because i have 2 young kids with me? I got no response. Then i have sent a second email closer to the date. Still no response. When we arrived at the hotel , receptionist told us she has no rooms available and they have received no email from us. When i showed her the emails she went to check with her manager and told us we can stay with a baby at the lobby. I said that is unacceptable my baby was on antibiotics and we needed a room. Then she said she might have a room available at the cost of $550.00 excluding taxes. Then she said she has another room at $400.00 . I had no choice but to pay considering i was there with kids, but i find it so rude and unacceptable saying they had no rooms, then they do, then they have cheeper one, when i could have booked a room from Australia if someone actually read our email.
Almost good nice room and service. we lost our passports in the room and left hotel. hotel found them but didn't call me at once. When we went back to Brisbane and to the second day, we found we lost something in the hotel. But we plan to go to Sydney and already bought tickets. So we missed the plane and go to Gold Coast to get our passport and then buy tickets again. I wondering why the hotel didn't call me at once when they found our passports 😡😡😡
Staff disgraceful,service wait times at reception disgraceful. Buffet breakfast a ripoff. Bathroom ridiculous setup after a shower the whole toilet area wet. Car park area is a nightmare. Would never stay their again.
My stay here was amazing. I felt like my partner and I were being looked at differently as we were young and had booked the executive stay. Other than this our stay was amazing and service was awesome. Would definitely stay here again.
Loved that the fitness centre and pool are open 24/7. Beautiful, tidy rooms. One tall building in the way of full ocean view on left side but not bad. My check-in experience was bad - it seems that everyone was getting upgraded that day, awesome! But went to my room and it was a standard room (not a king relaxation suite that I'd supposedly been upgraded to from the king relaxation room). Went back and spoke to another receptionist (should've spoken to the same lady!) who said the booking from Agoda confused my room type for a Standard room, and he gave me my original room, the King relaxation room. Sad that I missed out on my upgrade I was given and all the fuss from the confusion. Tainted my stay at the Hilton.
great location in surfers Paradise”
the hotel is located very close to beach and center of main shoppings and restaurants district. a block away from beach. a block away to supermarket, very convenient to buy generic items ie. water, fruit, etc. the hotel offers buffet breakfast. my recommendation, try once and browse surrounding restaurants. well-known restaurants are just a block away, ie. hard rock cafe, hog breath, etc. if you get suit room, you have access to executive lounge where you can have unlimited Expresso coffee, beers, soft drinks and ice cream.
My conference was in the Hilton so staying here made sense.I enjoyed my stay and all the staff were friendly and helpful.I would recommend it as its so close to restaurants ,the social scene and the beach.
We stayed in room 808. We can view the sea from the balcony. The layout of the room is perfect.”
King size bed is very comfortable and we asked for a firmer pillow. Layout was good with a separated resting area. The hotel could have provided toothbrush and bedroom slippers in the room; though we can get them upon request from the reception. Front staff could not advise the bus to theme park and directed us to check with concierge.
Where to begin, We booked a king relaxation room with an ocean view through agdoa.com to enjoy a little/mini honeymoon away. Upon check it we found out that this wasn't the case. There seem to be a mis-communication between Hilton and Agdoa. All our booking confirmation stated king relaxation room however Hilton received the booking as a basic room. The duty manager at the time came out and greeted up and apologized for the mix up. However due to the popularity of this hotel, there were no rooms available besides what the basic room that was placed under our original booking. The options/compensation that were originally given was a free 60 min massage in the spa for both my wife and myself. however we felt like this was not a suitable compensation. We were quite disappointed with this proposal as we paid for a king relaxation and we were going to be given the most basic room and a massage to make things right. We did not book the Hilton for the spa facilitates, we booked this hotel for the prime location, service and breath taking ocean views. The duty manager did her best and provided another 2 options, a 2 bed room apartment with a city view or a deluxe room with part view of the ocean. However again we felt like this was not an adequate compensation. With the deluxe room with partial ocean view, we were essentially over paying for this room. Again the main reason was for the ocean views. We mention this to the duty manager and she provided some compensation in regards to a refund of the difference between the two room. We weren't too happy about this as this was meant to be a romantic weekend away. After discussing with the manager, we agreed that we would stay in the deluxe room and in addition we would be returning the following weekend to stay at the Hilton in a king relaxation room. With regards to the hotel itself, it is an amazing place with the stunning executive lounge, the fantastic breakfast buffet, great employees. We look forward to another amazing