Hilton Surfers Paradise

Hilton Surfers Paradise

6 Orchid Ave, Surfers Paradise, Gold Coast, Australia, 4217
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Hilton Accessible Room - Guestroom Hilton Surfers Paradise
Hilton Accessible Room - Guestroom
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    Lobby Hilton Surfers Paradise
    Interior view Hilton Surfers Paradise
    Interior view Hilton Surfers Paradise
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    Lobby Hilton Surfers Paradise

    Hilton Surfers Paradise Reviews

    8.0
    Excellent
    /10
    (378 reviews)See what guests said
    9.6
    Exceptional

    "I enjoyed my stay and all the staff were friendly and helpfu..."

    Yvonne

    -

    August 23, 2016

    8.3
    Excellent cleanliness

    Things you’ll love about Hilton Surfers Paradise

    Things you'll love

    • 80 meters to public transportation

    • Airport transfer

    • 220 meters to the beach

    • Located in heart of Gold Coast

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Surfers Paradise Beachfront Markets170 m
  • SkyPoint Observation Deck540 m
  • Surfers Paradise570 m
  • Broadbeach2.95 km
  • Sea World5.06 km
  • Burleigh Heads Beach9.3 km
  • Wet 'n' Wild14.58 km
  • Warner Bros Movie World15.46 km
  • Dreamworld18.99 km
  • Coolangatta Beach21.34 km
  • Value for money7.3
    Distance to city center0 km
    Location rating9.1
    Nearest airportGold Coast Airport (OOL)
    Distance to airport20.3 km

    Rooms available at Hilton Surfers Paradise

    8.0
    Very good
    Room comfort & quality
    King Relaxation Suite
    King Relaxation Suite
    ...
    • Room size: 57 m²/614 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    King Hilton Deluxe
    King Hilton Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Deluxe
    Twin Hilton Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • Partial ocean view
    • 2 single beds
    Enter dates to see prices
    King Relaxation Room
    King Relaxation Room
    ...
    • Room size: 54 m²/581 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    King Hilton Executive
    King Hilton Executive
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Guestroom
    Twin Hilton Guestroom
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Hilton Executive
    Twin Hilton Executive
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Hilton Guestroom
    King Hilton Guestroom
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Hilton Accessible Room
    Hilton Accessible Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Relaxation Room
    King Relaxation Room
    ...
    • Room size: 54 m²/581 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Have a question for Hilton Surfers Paradise?

    What people love about Hilton Surfers Paradise

    • 9.6
      Exceptional
      Staff 

      "Perfect Location and very friendly & helpful staff."

      Jodie

      |

      November 7, 2018

    • 8.8
      Excellent

      "Very beautiful hotel, inside and outside."

      Jacelin

      |

      April 6, 2016

    • 7.6
      Very good

      "Great room."

      Peter

      |

      September 11, 2016

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    More about Hilton Surfers Paradise

    More about Hilton Surfers Paradise

    7.2
    Very good

    "Wasnt anything special but the location was great."

    rebecca

    |

    September 12, 2018

    An overview

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    What they offer

    8.0
    Very good

    "Excellent location with good amenities, access to the lounge..."

    ong

    |

    December 1, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Surfers Paradise from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (378)Booking.com Reviews (1293)
    8.0
    /
    10
    Cleanliness8.3
    Facilities7.6
    Location9.1
    Room comfort and quality8.0
    Service8.0
    Value for money7.3
    All languages
    All guests (378)
    All room types

    Show reviews that mention 

    Showing 291 verified guest comments
    12345
    8.4
    Excellent
    Debbie from Malaysia
    Solo traveler
    Twin Hilton Guestroom
    Stayed 1 night in November 2016

    GREAT LOCATION”

    Me and my friend just stay for 1 night, it is very convenient to the tram station, restaurants, tourist information and to the beach! Hotel room is clean and with huge bathroom. Just I don't know why, in the morning the hotel staffs kept knocking our door few times. Besides, the door of the hotel room was always shaking while other rooms was closed or opened.

    Reviewed November 16, 2016
    8.4
    Excellent
    Byung from Australia
    Family with young children
    King Relaxation Room
    Stayed 2 nights in July 2016

    Nice short break in surfer's paradise ”

    Enjoyed the view, convenient location, heated indoor pool but didn't like lack of bath (only shower) in a large bathroom and it was really dry in the room (had to use wet towel, windows opened & wished for humidifier)

    Reviewed August 10, 2016
    8.8
    Excellent
    Jacelin from Singapore
    Group
    King Hilton Guestroom
    Stayed 1 night in April 2016

    Awesome View and Huge Bathroom”

    Very beautiful hotel, inside and outside. We could see the ocean from the balcony and the window in the bathroom. The bathroom was so huge and there are so many pools in the hotel. Love the huge lap pool although the water was really chilling. There are indoor pool and heated outdoor pool too. Very satisfied with the facilities and the location.

    Reviewed April 06, 2016
    8.7
    Excellent
    Alec from Singapore
    Family with young children
    King Hilton Guestroom
    Stayed 5 nights in March 2014

    Excellent hotel in a great central location”

    Great location, great staff and excellent facilities.

    We were given a complimentary upgrade to executive floor upon check in. The staff who checked us in was very helpful and made an effort to connect with guest by identifying commonalities with the guest. The hotel was in the most central part of Surfers Paradise within minutes walk to the smooth sandy beach. Parking was convenient as the hotel had a great system in place to make the process convenient. We really enjoyed our stay and would highly recommend it.

    Reviewed April 12, 2014
    9.3
    Exceptional
    Sonny from Philippines
    Couple
    King Hilton Guestroom
    Stayed 2 nights in August 2013

    Nice soft bed and clean hotel”

    Location, Amenities, Price

    Our stay was really good. the only thing I could fault them on was they didnt allow us to have an early check in (1pm) despite having enough free rooms. But this might just be the staff that received us rather than company policy. The same lady also gave us unfriendly treatment when we checked out!! Everyone else was nice apart from this lady in reception

    Reviewed September 02, 2013
    8.7
    Excellent
    Travis from Malaysia
    Couple
    Twin Hilton Deluxe
    Stayed 2 nights in September 2012

    Clean and stylish”

    Clean, modern, view

    The hotel is right in the centre of the night scene at surfers paradise not to mention the shops too. Great location. The lobby was neat almost boutique. Would highly recommend this to couples especially business travellers. Close to the bus stops to travel to theme parks. Rooms are well designed although tv s a little small 36 inch I think. But everything else was perfect.

    Reviewed June 29, 2013
    8.7
    Excellent
    Wing-Ho from Hong Kong
    Solo traveler
    Twin Hilton Deluxe
    Stayed 2 nights in June 2012

    Chic hotel in the right location”

    Fantastic service, modern, chic and tasteful

    the hotel is located in the middle of town and just 5 minutes walk to the nearest beach. hotel is beautifully decorated - modern, chic and tasteful. my room was spacous, clean and equipped with modern facilities. big plus - hotel staff were extremely friendly and helpful during my stay, very impressive.

    Reviewed July 25, 2012
    8.7
    Excellent
    Dilshan from Australia
    Family with young children
    King Hilton Deluxe
    Stayed 2 nights in July 2012

    great location for surfers paradise”

    close to all the main attractions at surfers, new,modern

    We stayed on the 9th floor of the hotel in a deluxe room. The room itself had a nice layout. Very comfortable. The bathroom is huge! Ocean view wasnt as fantastic as we hoped as we had a side view from the hotel, but still ok. The decor was beautiful and modern. The pools and outdoor areas were very nice. Location is fantastic. Close to everythingat surfers. Tonnes of restaurants and cafes to choose from. Parking is undercover and the hotel charges $15 per night. They also offered discounts like $5 wireless internet or discount vouchers for room service and meals at the restaurant.

    Reviewed July 14, 2012
    10.0
    Exceptional
    Azi from Malaysia
    Couple
    King Hilton Guestroom
    Stayed 1 night in March 2012

    great hotel with great hospitality!”

    Comfortable bed, modern deco, great location

    we strongly recommend this hotel. location was great, staff was very helpful and always gave a great service. bed was really comfortable. nite view was very fantastic! we we given a room facing hard rock cafe surfers paradise and gold coast and seaview as well.. it was just perfect!

    Reviewed March 19, 2012
    10.0
    Exceptional
    Melissa from Singapore
    Couple
    Twin Hilton Guestroom
    Stayed 1 night in June 2018

    Service is wonderful ”

    Hotel even upgraded us to suite with complimentary bottle of wine and chocolate truffles to celebrate our marriage honeymoon

    Reviewed June 20, 2018
    8.4
    Excellent
    utsav from Singapore
    Couple
    King Room
    Stayed 2 nights in January 2017

    Good if not exceptional”

    Hilton worldwide is excellent, but at surfers paradise is not as plush.... I frankly enjoyed more at the smaller service apartments around the beach on goldcoast..... Hilton does not do the justice to the feel of gold coast, apart from the location and the brand name....

    Reviewed January 08, 2018
    9.2
    Exceptional
    Milica from Australia
    Family with young children
    King Room
    Stayed 5 nights in September 2016

    Exceptional”

    When we booked this hotel, they asked what time are we arriving? I said that would be 4.00am and if that would be a problem because i have 2 young kids with me? I got no response. Then i have sent a second email closer to the date. Still no response. When we arrived at the hotel , receptionist told us she has no rooms available and they have received no email from us. When i showed her the emails she went to check with her manager and told us we can stay with a baby at the lobby. I said that is unacceptable my baby was on antibiotics and we needed a room. Then she said she might have a room available at the cost of $550.00 excluding taxes. Then she said she has another room at $400.00 . I had no choice but to pay considering i was there with kids, but i find it so rude and unacceptable saying they had no rooms, then they do, then they have cheeper one, when i could have booked a room from Australia if someone actually read our email.

    Reviewed October 09, 2017
    10.0
    Exceptional
    YingLong from China
    Couple
    King Hilton Deluxe
    Stayed 1 night in May 2017

    Fine”

    Almost good nice room and service. we lost our passports in the room and left hotel. hotel found them but didn't call me at once. When we went back to Brisbane and to the second day, we found we lost something in the hotel. But we plan to go to Sydney and already bought tickets. So we missed the plane and go to Gold Coast to get our passport and then buy tickets again. I wondering why the hotel didn't call me at once when they found our passports 😡😡😡

    Reviewed May 29, 2017
    4.0
    Tihamer from Australia
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in January 2017

    Hotel review”

    Staff disgraceful,service wait times at reception disgraceful. Buffet breakfast a ripoff. Bathroom ridiculous setup after a shower the whole toilet area wet. Car park area is a nightmare. Would never stay their again.

    Reviewed January 23, 2017
    10.0
    Exceptional
    sydney from Australia
    Couple
    King Relaxation Room
    Stayed 1 night in November 2016

    Excellent ”

    My stay here was amazing. I felt like my partner and I were being looked at differently as we were young and had booked the executive stay. Other than this our stay was amazing and service was awesome. Would definitely stay here again.

    Reviewed November 06, 2016
    9.2
    Exceptional
    Amanda from New Zealand
    Couple
    King Room
    Stayed 1 night in October 2016

    Beautiful hotel”

    Loved that the fitness centre and pool are open 24/7. Beautiful, tidy rooms. One tall building in the way of full ocean view on left side but not bad. My check-in experience was bad - it seems that everyone was getting upgraded that day, awesome! But went to my room and it was a standard room (not a king relaxation suite that I'd supposedly been upgraded to from the king relaxation room). Went back and spoke to another receptionist (should've spoken to the same lady!) who said the booking from Agoda confused my room type for a Standard room, and he gave me my original room, the King relaxation room. Sad that I missed out on my upgrade I was given and all the fuss from the confusion. Tainted my stay at the Hilton.

    Reviewed October 19, 2016
    8.0
    Excellent
    Herwin from Indonesia
    Family with young children
    King Relaxation Suite
    Stayed 4 nights in September 2016

    great location in surfers Paradise”

    the hotel is located very close to beach and center of main shoppings and restaurants district. a block away from beach. a block away to supermarket, very convenient to buy generic items ie. water, fruit, etc. the hotel offers buffet breakfast. my recommendation, try once and browse surrounding restaurants. well-known restaurants are just a block away, ie. hard rock cafe, hog breath, etc. if you get suit room, you have access to executive lounge where you can have unlimited Expresso coffee, beers, soft drinks and ice cream.

    Reviewed October 04, 2016
    9.6
    Exceptional
    Yvonne from Australia
    Business traveler
    King Hilton Guestroom
    Stayed 4 nights in August 2016

    Weekend Conference”

    My conference was in the Hilton so staying here made sense.I enjoyed my stay and all the staff were friendly and helpful.I would recommend it as its so close to restaurants ,the social scene and the beach.

    Reviewed August 23, 2016
    9.2
    Exceptional
    Eng from Singapore
    Couple
    King Hilton Guestroom
    Stayed 4 nights in August 2016

    We stayed in room 808. We can view the sea from the balcony. The layout of the room is perfect.”

    King size bed is very comfortable and we asked for a firmer pillow. Layout was good with a separated resting area. The hotel could have provided toothbrush and bedroom slippers in the room; though we can get them upon request from the reception. Front staff could not advise the bus to theme park and directed us to check with concierge.

    Reviewed August 13, 2016
    10.0
    Exceptional
    Andreas from Austria
    Couple
    King Room
    Stayed 1 night in August 2016

    Weekend Away”

    Where to begin, We booked a king relaxation room with an ocean view through agdoa.com to enjoy a little/mini honeymoon away. Upon check it we found out that this wasn't the case. There seem to be a mis-communication between Hilton and Agdoa. All our booking confirmation stated king relaxation room however Hilton received the booking as a basic room. The duty manager at the time came out and greeted up and apologized for the mix up. However due to the popularity of this hotel, there were no rooms available besides what the basic room that was placed under our original booking. The options/compensation that were originally given was a free 60 min massage in the spa for both my wife and myself. however we felt like this was not a suitable compensation. We were quite disappointed with this proposal as we paid for a king relaxation and we were going to be given the most basic room and a massage to make things right. We did not book the Hilton for the spa facilitates, we booked this hotel for the prime location, service and breath taking ocean views. The duty manager did her best and provided another 2 options, a 2 bed room apartment with a city view or a deluxe room with part view of the ocean. However again we felt like this was not an adequate compensation. With the deluxe room with partial ocean view, we were essentially over paying for this room. Again the main reason was for the ocean views. We mention this to the duty manager and she provided some compensation in regards to a refund of the difference between the two room. We weren't too happy about this as this was meant to be a romantic weekend away. After discussing with the manager, we agreed that we would stay in the deluxe room and in addition we would be returning the following weekend to stay at the Hilton in a king relaxation room. With regards to the hotel itself, it is an amazing place with the stunning executive lounge, the fantastic breakfast buffet, great employees. We look forward to another amazing

    Reviewed August 08, 2016
    12345
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    Hilton Surfers Paradise
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    • Exceptional location
    • Surfers Paradise Beachfront Markets
    • Cavill Avenue Light Rail Station is within 0.11 km