Excellent 8.2
Based on 715 reviews

Recent customer comments

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based on 715 reviews
  • Cleanliness 8.8
  • Facilities 7.5
  • Location 8.0
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 7.6
  • Food and dining 7.9
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nichapa from Thailand
Business travelers
King Junior Suite Hilton
Stayed 1 night in May 2016
this location not good for travel
not worthy
Reviewed June 23, 2016

WENG from Malaysia
Queen Hilton
Stayed 3 nights in May 2016
Good expereince
Overall is good, staffs are very helpful. The room is abit small but I think it is consider big for Tokyo standard. The hotel provides free shuttle bus to Shinjuku station west exist. The station is very big, hence u may need to walk to the line station that u wish to travel.
Reviewed May 24, 2016

Kulavat from Thailand
Business travelers
Twin Hilton
Stayed 1 night in May 2016
good stay
very nice breakfast
Reviewed May 19, 2016

Chris from United Kingdom
Queen Hilton
Stayed 3 nights in May 2016
Good location and value
Ok but if you need to wait around reception there is only 6 seats - no great for such s large hotel !!!
Reviewed May 11, 2016

Chettachai from Thailand
Queen Hilton
Stayed 3 nights in April 2016
Good hotel
Good hotel but far from shopping center
Reviewed May 03, 2016

Angel from Philippines
Solo travelers
Twin Hilton
Stayed 1 night in May 2016
Nice hotel
The hotel is nice and very accomodating staff
Reviewed May 03, 2016

Simon from Malaysia
Families with young children
King Deluxe
Stayed 3 nights in April 2016
Crowded place due to spring travel
Staffs are very helpful n kind even though they are over crowded n busy all the time.
Reviewed April 08, 2016

Michael from Australia
Solo travelers
King Hilton
Stayed 3 nights in April 2016
Tokyo lite
The staff are the big difference here, helpful, communicative and great problem solvers. Tokyo is a snap when you stay here.
Reviewed April 06, 2016

Bonnie from China
King Deluxe
Stayed 1 night in April 2016
Good! Friendly!
Concierge is helpful and recommended restaurant are good
Reviewed April 05, 2016

Ong from Singapore
Families with young children
Queen Hilton
Stayed 3 nights in March 2016
Near to Shinjuku and other train stations
located close to train stations. Staff speak english. Rooms are clean
Reviewed March 29, 2016


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