8.3
Excellent
19.9% this month
/10
(1,192 reviews)See what guests said
Housekeeping24
Breakfast15
View9
See map
8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Shinjuku Sumitomo Building 200 m
Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates 220 m
Nishi Shinjuku Subway Station 240 m
Shinjuku West Exit Camera Town 240 m
Pentax Square 270 m
Shinjuku Mitsui Building 270 m
Tocho Mae Subway Station 280 m
LOVE Object 280 m
Tokyo Metropolitan Government Building observation room 320 m
Tokyo Metropolitan Government Buildings 340 m
Nearby landmarks
Tokyo Metropolitan Government Building observation room 320 m
Shinjuku Gyoen National Garden 1.85 km
Meiji Jingu 1.96 km
Shibuya Crossing 3.79 km
Tokyo Tower 6.21 km
Ginza 7.31 km
Ueno Park 7.91 km
Asakusa 9.78 km
Sensoji Temple 9.84 km
Tokyo Skytree 10.97 km
Hilton Tokyo

"Hilton is located near 2 metros plus a free shuttle service to and from shinjuku station."

Alex - September 15, 2019
King City Suite Executive - Room plan Hilton Tokyo
Lobby Hilton Tokyo
Swimming pool Hilton Tokyo
See all 65 photos
Removed from saved list
Free Wi-Fi

Hilton Tokyo

Tokyo-to, Shinjuku-ku, Nishishinjuku 6-6-2, Japan, Shinjuku, Tokyo, Japan, 160-0023 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Tokyo Metropolitan Government Building observation room
Within 320 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

  • Air conditioning

Cheaper than 91% of all properties in Tokyo in the last 24 hoursCompared to 7,154 Tokyo properties at Agoda for various dates
Value for money7.7
Location rating8.1
Nearest airportHaneda Airport (HND)
Distance to airport17.9 km

Rooms available at Hilton Tokyo

Excellent
Room comfort & quality
8.6
Twin Tower Suite Executive
...
  • Room size: 66 m²/710 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Junior Suite Executive
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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King City Suite Executive
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
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King Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Twin Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Tower Suite Executive
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Junior Suite Executive
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Hilton
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds & 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Tokyo?

Hilton Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hilton Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Tokyo has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hilton Tokyo?

Hilton Tokyo does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Hilton Tokyo

  • 10.0
    Exceptional
    Staff 

    "Always nice staffs and very nice and clean facilities."

    DONG

    |

    February 9, 2019

  • 8.4
    Excellent
    Staff 

    "Staff speaks good English and communicates well."

    Jenny

    |

    December 14, 2018

  • 8.8
    Excellent
    Cleanliness

    "The room was clean and spacious."

    Robin

    |

    December 4, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Room comfort score
8.6/10
Room size
40 sqm.
Cleanliness score
8.8/10
Service score
8.6/10
Better than
98
%
of Tokyo properties
Bigger than
98
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
94
%
of Tokyo properties
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Overall rating:
8.3
Excellent
1,192 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.1
Read all reviews >
What travelers say they love:
The hotel itself is really large and filled with both busine...
Geeta from United States
Family with young children
More about Hilton Tokyo

More about Hilton Tokyo

Whether on business or holiday, each of the 830 rooms at this 5-star property is designed to help guests relax in comfort and style. Each room includes a daily newspaper, in-room safe, and satellite/cable TV. Guests can enjoy the property's excellent facilities and services, including laundry service/dry cleaning, hotel/airport transfers, valet parking, 24-hour room service, and shops. Those looking for first-rate sporting and leisure facilities will find a sauna, indoor pool, gym, and tennis courts. The property offers complimentary wired and wireless internet access throughout all guestrooms, Level 1, Level 2, the Marble Lounge, and the Executive Lounge. The Hilton Connectivity Station also provides complimentary access and printing for guests.

Dining options are designed with the guest in mind. Start the day with a hearty breakfast full of local options, savor artisanal dishes in the open-format, fine dining restaurants, or simply relax with a drink and light bite in the property lounge or bar. From business brunches to pre-dinner drinks and everything in between, the options at Hilton Tokyo are catered especially for all guests.

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Most talked about facilities

Housekeeping
56 mentions
Breakfast
53 mentions
Internet
36 mentions
Food & Dining
25 mentions

What they offer

8.8
Excellent
Staff 

"Staff at Tokyo Hilton is committed to making sure the guests..."

Jacqueline

|

June 5, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Metropolitan Grill
Cuisine:European, Seafood, Grill/BBQ
Menu:A-la-carte
Junisoh - Japanese Cuisine
Cuisine:Japanese, Sushi
Menu:A-la-carte
Dynasty - Chinese Cuisine
Cuisine:Chinese, Szechuan, Cantonese
Menu:A-la-carte
ZATTA - Bar and Lounge
Menu:A-la-carte
Marble Lounge
Cuisine:European, Seafood, Pizza
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hilton Tokyo from real guests

Provided by verified guests of Agoda
Agoda Reviews (1192)Booking.com Reviews (720)
8.3
/
10
Cleanliness8.8
Facilities8.3
Location8.1
Room comfort and quality8.6
Service8.6
Value for money7.7
High score for Tokyo
Rating
9+ Exceptional (261)
8-9 Excellent (228)
7-8 Very Good (209)
6-7 Good (81)
<6 Below Expectation (88)
Time of the year
Mar - May (205)
Jun - Aug (195)
Sep - Nov (178)
Dec - Feb (289)
All guests (1192)
All room types
All languages

Show reviews that mention 

Showing 867 verified guest comments
12345
9.7
Exceptional
Boosapavadee from Thailand
Group
Stayed 4 nights in December 2011

Great location with great service”

Free shuttle to Shinjuku station which is very convenient

I really enjoy staying at Hilton Tokyo a lot. I chose this hotel because Airport limousine can send me in front of the hotel. But I found out later that hotel also provide free shuttle bus from hotel to Shinjuku train station, the bus leave every 20 mins which is very convenient. This shuttle bus also take you back to the hotel from Shinjuku station as well. You can ask for the bus timetable at the reception. Also there's a subway connection right from the hotel lobby. I can get out the train at Nishi-shinjuku station and walk underground around 3 mins and pop up right inside the hotel lobby! Really convenient! Room view is great as I stayed at high floor. Really appreciate this hotel and I will recommend to everyone I know if they're going to Tokyo.

Reviewed January 11, 2012
10.0
Exceptional
S from Singapore
Family with young children
Stayed 3 nights in December 2011

5 star hotel but not too infant friendly”

Great Location, Underpass links to Niishi-Shinjuku Metro Station

stayed three nights here after spending two nights at tokyo disneyland hotel. because the latter was built with children in mind, hilton tokyo pales in comparison in this respect. however, our three nights at hilton were still worth five stars from me. the underpass links to the marunouchi metro line which is great. just one metro stop to where the shinjuku shopping belt is. i highly recommend this hotel for business & couples.

Reviewed December 27, 2011
10.0
Exceptional
Tom from Australia
Couple
Stayed 3 nights in August 2012

Top Notch Hotel, Location and Experience”

Friendly Service, Clean and Big Rooms, great Hotel Experince

We were in Tokyo for the sightseeing. The Tokyo Hilton was located just a short walk from Shinjuku station making it really easy to get around Tokyo via the public transport system. The experience staying at the Tokyo Hilton really added to our holiday. Friendly staff, excellent sized rooms and a good buffet breakfast to start of the day. My only gripe is the amount they charge for room wifi, its 16000 yen per day and that's for each device.

Reviewed August 20, 2012
9.2
Exceptional
Geeta from United States
Family with young children
King Junior Suite Executive
Stayed 4 nights in March 2018

Terrific First Experience in Tokyo”

We stayed in the Hilton in one of their Junior Executive Suites. The room was large and quite a surprise as I had heard that room sizes were much smaller in Tokyo. The hotel itself is really large and filled with both business people and tourists. The executive level includes access to the executive club. My family really enjoyed the breakfast which had an amazing variety of Japanese and Western options. We also enjoyed the amenities offered in the executive club and were thankful for the very helpful concierge staff. The bathroom was a little small given the size of the room but the overall experience was really nice. The location is walking distance to the subway and restaurants in the Shinjuku area. Overall, a great first experience.

Reviewed April 11, 2018
9.2
Exceptional
Chun from Hong Kong
Business traveler
Stayed 4 nights in July 2017

Great hotel in Tokyo. ”

Great Hilton hotel as expected. Room is clean and BIG in Tokyo standard. Staff is friendly and helpful. A bit away from Shinjuku station but there is free shuttle provided. Transport from/to airport by limousine bus is easier although it takes longer than train. Subway station is only 5 minutes walk. Breakfast offers a lot of selections from Western to traditional Japanese. Overall, one of the best hotels for business travellers and those who wants to explore Tokyo but stay away from the hustles.

Reviewed July 23, 2017
8.7
Excellent
Zoe from United Kingdom
Group
Twin Hilton
Stayed 3 nights in December 2011

Good location and excellent concierge”

Location, distance to subway, comfortable, concierge service

Stayed at the Hilton with a friend for a 3 night stay in January. The Hilton was conveniently located and close to the subway (you can reach it direct from the hotel lobby) which made it easy to get around. It was safe walking from Shinjuku station to the hotel at night time. The rooms were spacious enough, the bathroom clean and modern. Overall they were comfortable and cosy. The highlight was the excellent concierge service. All the staff on the concierge desk (and there was plenty of staff at all times) were knowledgeable, responded to our needs and interests and were friendly. They made our experience of getting around Tokyo much smoother because they advised us on the best routes to take and what to see. We were also able to buy our 1 day subway pass from the concierge desk, which was convenient. They also let us go up to the executive floor to get a glimpse of Mount Fuji because the observation tower was closed on the day we wanted to go.

Reviewed January 10, 2012
9.7
Exceptional
Lay from Indonesia
Family with young children
Twin Hilton
Stayed 4 nights in January 2013

Perfect location and great breakfast”

Perfect Location and Services

Iam so excited to stay at Hilton Tokyo Hotel, the perfect location nearby Shinjuku Station that made so easy commute everywhere by train.Futhermore the hotel provided shutle bus from and to the Hotel and station is added value.I will stay again at Hilton Tokyo Hotel whenI coming back again to Tokyo.It will be my first choice!

Reviewed January 21, 2013
9.0
Exceptional
Martin from Germany
Solo traveler
King Junior Suite Executive
Stayed 4 nights in June 2015

An amazing stay at Hilton Tokyo”

Room, breakfast, executive lounge

I had a great stay at the Hilton Tokyo Hotel. My room was a junior king suite and it was very spacious nicely appointed. The bed was very comfortable and I liked the see through option to the shower/bath. he shower/bath stall had a little bit of an odor. The breakfast didn't have too many choices but the quality of the ingredients was outstanding. I loved the bread rolls. They were just like in Germany, really good. Sad that nobody seems to be able to bake these in the U.S. and you have to go all the way to Tokyo to get a simple roll. The accompanying honey and fruit preserves were outstanding. The executive lounge was a very welcoming place to hang out. The staff was very friendly and helpful. Overall an amazing experience.

Reviewed July 09, 2015
8.8
Excellent
Pei-wen from Taiwan
Business traveler
Twin Hilton
Stayed 1 night in January 2018

Excellent”

This is my first time on Hilton Tokyo, my mother and I was glad about the convenient location, and also the breakfast was good. The only thing I was a little bit disappointed is about the Limousine bus to the Haneda airport. I made a reservation of bus early because of the big snow, but when I check-out around 10:30 the next day,the staff of front desk ask me if I will go to airport by bus ,and said all the bus was canceled. And I didn't be informed by a call, also the front desk didn't have the information of our stay. Luckily, I still have time to change my plan, and my flight was a night flight so I still catch it. I can not imagine if I check-out more lately, or what if the staff forget to ask and we come back 3 hours later for the bus and find no bus...... :( The reason about I stay here for the first time, was recommend by my friend who is always choose Hilton worldwide. It was not a good ending of my stay, and it surely will decreased the chance for choose Hilton Tokyo again.

Reviewed January 26, 2018
9.0
Exceptional
Nathvara from Thailand
Couple
King Hilton
Stayed 1 night in January 2015

Good location, great service and amenities”

Good location, best service and great amenities

Hilton is always my hotel of choice whenever I visit Tokyo. It's located in a rather quiet area of Shinjuku but it's within walking distance (not to mention free shuttle service to the Shinjuku station). Staffs are always helpful and friendly. Room size is huge, by Japanese standard, with great amenities.

Reviewed January 06, 2015
9.0
Exceptional
Mark from Australia
Family with young children
Stayed 3 nights in December 2013

Nice hotel for a stay in Tokyo.”

Was able to accomodate 2 adults and 2 children in one room which can be pretty hard to find in Tokyo. Very comfortable bed, big room, friendly staff.

We enjoyed our stay and would recommend this hotel. It is in Shinjuku, but about a 5 min shuttle bus from the main station. There is a subway station fairly close to the hotel however. A word of warning, if you are taking the shuttle from the JR station to the hotel, the shuttle is mainly for passengers without luggage. If you have many big suitcases, they will not open the luggage storage under the shuttle, you have to struggle with it up into the shuttle. Our only complaint about this hotel was the lack of free internet. Come on Hilton! If hotels half your price provide free internet, how do you get away with charging 1600 a night!

Reviewed January 09, 2014
9.0
Exceptional
Bethan from Australia
Group
Twin Hilton
Stayed 2 nights in January 2012

Great location & executive lounge, friendly staff”

Executive lounge

I stayed at the Hilton Tokyo for two nights to explore Tokyo. It is conveniently located a short walk from the station with direct access from the hotel and is close to all the attractions. As a diamond member you have free wifi and access to the executive lounge which supplies great food, drinks (including alcohol) and a view to match. The rooms are clean and reasonably sized, the staff are friendly and helpful. Overall great stay!

Reviewed January 11, 2012
8.8
Excellent
Ian from Singapore
Solo traveler
King Hilton
Stayed 4 nights in January 2018

Worth it!”

As you all know Hilton is one of the more expensive hotels in the world. However they are really worth the money. Hilton Tokyo had really friendly and helpful staff, most of which speak english. The hotel is also located near many places to eat and in comfortable walking distance to the shopping district in Shinjuku.

Reviewed January 11, 2018
9.3
Exceptional
David from Australia
Couple
Queen Hilton
Stayed 4 nights in December 2011

Great location and great service”

Really good buffet breakfast selection

the hotel was in a great location, only 15 minutes walk to jr shinjuku station and 2 minutes to a tokyo metro subway station. also only a 10 minute walk to the entertainment and shopping areas of shinjuku. the staff were friendly and helpful when addressing our questions and requests. the room service menu was substantial and what we ordered was tasty. house keeping were quick and efficient. the buffet breakfast selection was large and of high quality, both japanese and western style. we were a bit disappointed that the pool and gym weren't available to us, even though it was generally implied that all guests were entitled to use them. no free wi-fi, unfortunately. we would definitely stay here again.

Reviewed January 13, 2012
10.0
Exceptional
Sabrina from United States
Solo traveler
King Hilton
Stayed 5 nights in July 2013

The hotel was glamorous beyond expectation!”

The staff, the location, the elegance

Initially, I was nervous about traveling abroad - Florida and Tokyo are a good distance away, this was my first trip to Tokyo. The concierge service was excellent, I was able to navigate throughout the city as tough I'd lived there all my life. The size of the room was bigger than I expected, the view of the Shinjuku business district was gorgeous, and the trains/subways were just a few feet away. There were many shops and places to dine throughout the hotel - there was even a pharmacy on the premises. I loved my stay and I look forward to visiting Tokyo again!!!

Reviewed July 21, 2013
10.0
Exceptional
Juliet from Australia
Couple
Stayed 4 nights in December 2012

Fantastic!”

Extremely friendly and helpful staff

We stayed at the Hilton in Tokyo for 4 nights over the NY period, and we couldn't fault a single thing! Every staff member we spoke to was just as polite and helpful as the last. The breakfast was delicious and there was plenty to choose from, the room service was also great, and reasonably priced. There wasn't a single thing we weren't very happy with and we will definitely stay again next trip to Tokyo! Two thumbs up!

Reviewed January 05, 2013
9.0
Exceptional
Yuhai from China
Family with young children
Queen Hilton
Stayed 4 nights in May 2014

Friendly Staff, Clean Rooms”

Very friendly and helpful staffs, very clean rooms and easy access to the public transportation

I traveled with my wife and my 3 year-old daughter. This is my first trip to Tokyo, although my wife is already very familiar with Japan and Tokyo. I choose to book Hilton only because I want to have a safe choice, no surprise, this is my safe choice! Very clean rooms; friendly and helpful staffs; not that great but reasonable breakfast; easy access to the subway lines. I had a great trip in Tokyo. The only concern is that obviously the choice of breakfast food for my daughter is kinda limited.

Reviewed May 07, 2014
8.7
Excellent
Wei from Singapore
Couple
King Hilton
Stayed 6 nights in November 2013

Superb experience ”

Location, transport and service

No surprises here and what anyone will expect of a hilton hotel. Large rooms by tokyo standard and free shuttles to shinjuku makes shopping and commute such a breeze. The breakfast buffet was enjoyable with a good continental and Asian blend. My default tokyo hotel in future.

Reviewed December 02, 2013
8.3
Excellent
Stephen from United States
Business traveler
Twin Hilton
Stayed 1 night in February 2013

Good hotel and good location”

High quality Hilton hotel, convenient location, great amenitites

The Tokyo Hilton is a very convenient place to stay, right near the main Shinjuku station. The Hilton meets the typical quality standard of the brand and is priced reasonably for Tokyo. The extras can be quite expensive though, internet, food, etc. I would definitely stay in this hotel again, especially if a good rate can be found.

Reviewed March 04, 2013
8.3
Excellent
Stephen from United States
Business traveler
Twin Hilton
Stayed 3 nights in February 2013

Hi quality hotel”

Very nice rooms and good location

the tokyo hilton is a very convenient place to stay, right near the main shinjuku station. the hilton meets the typical quality standard of the brand and is priced reasonably for tokyo. the extras can be quite expensive though, internet, food, etc. i would definitely stay here again, especially if a good room rate is found.

Reviewed March 04, 2013
12345
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