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Hilton Tokyo
Hilton Tokyo
Hilton Tokyo
Hilton Tokyo
Hilton Tokyo
Hilton Tokyo
Hilton Tokyo

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8.3

Excellent

2,157 reviews

2,157 reviews

Housekeeping23
Breakfast15
View9
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Shinjuku Sumitomo Building

200 m

Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates

220 m

Shinjuku West Exit Camera Town

240 m

Pentax Square

270 m

Shinjuku Mitsui Building

270 m

Popular landmarks
Shinjuku Gyoen National Garden

1.9 km

Meiji Jingu

2.0 km

Shibuya Crossing

3.8 km

Tokyo Tower

6.2 km

Ginza

7.3 km

Closest landmarks
Tokyo Marathon

360 m

Kumano Shrine

360 m

Shinjuku Chūō Park

360 m

Tokyo Tourist Information Center, Tokyo Metropolitan Government Building

370 m

LIXIL Showroom Tokyo

370 m

2021

Hilton Tokyo

Tokyo-to, Shinjuku-ku, Nishishinjuku 6-6-2, Japan, Shinjuku, Tokyo, Japan, 160-0023 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

240 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Inside city center

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money7.7
Location rating8.1
Nearest airportHaneda Airport (HND)
Distance to airport17.9 km

Rooms available at Hilton Tokyo

Excellent
Room comfort & quality

8.6

King Junior Suite Executive
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King City Suite Executive
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Tower Suite Executive
...
  • Room size: 66 m²/710 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Tower Suite Executive
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Hilton
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Hilton
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Junior Suite Executive
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Tokyo?

Hilton Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hilton Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Tokyo has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Tokyo. Adults can enjoy breakfast offered with an additional charge of 4200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Tokyo?

Hilton Tokyo features 4 on-site restaurants for your dining convenience.

What is the smoking policy at Hilton Tokyo?

Hilton Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hilton Tokyo?

The closest train, metro, or bus station is Nishi Shinjuku Subway Station, 230 m away from Hilton Tokyo.

What restaurants are nearby Hilton Tokyo?

Hilton Tokyo’s neighborhood is Shinjuku which includes popular restaurants such as Ikaya Ginbei, Japanese Cuisine Musashino and Ristorante Carriera.

What popular shopping places are close to Hilton Tokyo?

Located in the Shinjuku area, Hilton Tokyo is close to great shopping choices like Shinjuku Isetan, Tokyo Wonder Wall and Ricoh Imaging Square Shinjuku.

What are popular attractions near Hilton Tokyo?

Hilton Tokyo is located in Shinjuku area, which is famous for attractions such as Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai.

What popular natural sightseeing spots are close to Hilton Tokyo?

Hilton Tokyo is located within Shinjuku, which makes it conveniently close to natural sights including Mt. Hakoneyama and Ichigaya Fish Center.

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See map

Explore the neighborhood

What people love about Hilton Tokyo

  • 8.8

    Excellent
    Bathroom

    "The housekeeping was amazing, always gave us spare towel toilet papers, facial tissues and other vanity items for fear that we might ran out of them."

    Robin

    |

    December 4, 2019

  • 8.8

    Excellent

    "With only 3 nights and on a business trip thanks to a local friend we were able to fit in enough sight seeing to encourage me to "come again"."

    Mike

    |

    December 2, 2019

  • 8.8

    Excellent
    Location

    "Hilton is located near 2 metros plus a free shuttle service to and from shinjuku station."

    Alex

    |

    September 15, 2019

Overall rating:

8.3

Excellent
2,157 reviews
Cleanliness
8.9
Facilities
8.3
Location
8.1
Read all reviews >
What travelers say they love:
The service and the staff is very good.
Taveenan from Thailand
Couple
More about Hilton Tokyo

More about Hilton Tokyo

Hilton Tokyo

You'll love the exceptional convenience during your stay at Hilton Tokyo, located right in the heart of the city center, with an easy access to everything in Tokyo.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hilton Tokyo. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Tokyo can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hilton Tokyo. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Hilton Tokyo. Smoking may only take place in restricted designated areas.
Rooms at Hilton Tokyo are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hilton Tokyo offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Hilton Tokyo, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hilton Tokyo has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon and sauna. The many offerings at Hilton Tokyo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside the hotel and explore Tokyo. Tokyo Tower is located 6.2 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

56 mentions

Breakfast

52 mentions

Internet

36 mentions

Food & Dining

25 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Swimming pool [indoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

Metropolitan Grill

  • Cuisine: European, Seafood, Grill/BBQ
  • Menu: A-la-carte

Junisoh - Japanese Cuisine

  • Cuisine: Japanese, Sushi
  • Menu: A-la-carte

Dynasty - Chinese Cuisine

  • Cuisine: Chinese, Szechuan, Cantonese
  • Menu: A-la-carte

ZATTA - Bar and Lounge

  • Menu: A-la-carte

Marble Lounge

  • Cuisine: European, Seafood, Pizza
  • Menu: Buffet, A-la-carte
Location
Tokyo-to, Shinjuku-ku, Nishishinjuku 6-6-2, Japan, Shinjuku, Tokyo, Japan, 160-0023
Excellent
Location

8.1

Airports

  • Haneda Airport (HND)
    17.9 km 28 min drive
  • Narita International Airport (NRT)
    64.0 km 1.0 hour drive

Public transportation

  • Nishi Shinjuku Subway Station
    240 m
  • Tocho Mae Subway Station
    280 m

Hospital or clinic

  • Okubo Clinic
    400 m

Shopping

  • Ameyoko Shopping Street
    7.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    340 m
What's nearby

Popular landmarks

  • Tokyo Metropolitan Government Building observation room
    320 m
  • Shinjuku Gyoen National Garden
    1.9 km
  • Meiji Jingu
    2.0 km
  • Shibuya Crossing
    3.8 km
  • Tokyo Tower
    6.2 km
  • Ginza
    7.3 km
  • Ueno Park
    7.9 km
  • Asakusa
    9.8 km
  • Sensoji Temple
    9.8 km
  • Tokyo Skytree
    11.0 km

Nearby landmarks

  • Shinjuku Sumitomo Building
    200 m
  • Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates
    220 m
  • Nishi Shinjuku Subway Station
    240 m
  • Shinjuku West Exit Camera Town
    240 m
  • Pentax Square
    270 m
  • Shinjuku Mitsui Building
    270 m
  • Tocho Mae Subway Station
    280 m
  • LOVE Object
    280 m
  • Tokyo Metropolitan Government Building observation room
    320 m
  • Tokyo Metropolitan Government Buildings
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that a Smart Casual dress code applies at the executive lounge.
    The attires mentioned below are not permitted.
    -Night attire (slippers, yukata, etc)
    -Gym/Running/sportswear (Tank-tops, runners, shorts, etc)
    -Beachwear (thongs, flip-flops, sandals, etc) and visible tattoos are NOT permitted at any time.
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • All guestrooms at this property are non-smoking from December 13, 2019 onwards. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)4200 JPY
  • Daily Internet/Wi-Fi fee1000 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors38
  • Number of restaurants4
  • Number of rooms 830
  • Year property opened1984
  • Most recent renovation2019

Reviews of Hilton Tokyo from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.9
Facilities8.3
Location8.1
Room comfort and quality8.6
Service8.7
Value for money7.7
High score for Tokyo
Rating
9+ Exceptional (271)
8-9 Excellent (229)
7-8 Very Good (210)
6-7 Good (83)
<6 Below Expectation (90)
Time of the year
Mar - May (214)
Jun - Aug (197)
Sep - Nov (180)
Dec - Feb (292)
All guests (1,257)
All room types
All languages

Show reviews that mention 

Showing 883 verified guest comments
12345
9.7
Exceptional
Boosapavadee from Thailand
Group
Stayed 4 nights in December 2011

Great location with great service”

Free shuttle to Shinjuku station which is very convenient

I really enjoy staying at Hilton Tokyo a lot. I chose this hotel because Airport limousine can send me in front of the hotel. But I found out later that hotel also provide free shuttle bus from hotel to Shinjuku train station, the bus leave every 20 mins which is very convenient. This shuttle bus also take you back to the hotel from Shinjuku station as well. You can ask for the bus timetable at the reception. Also there's a subway connection right from the hotel lobby. I can get out the train at Nishi-shinjuku station and walk underground around 3 mins and pop up right inside the hotel lobby! Really convenient! Room view is great as I stayed at high floor. Really appreciate this hotel and I will recommend to everyone I know if they're going to Tokyo.

Reviewed January 11, 2012

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10.0
Exceptional
S from Singapore
Family with young children
Stayed 3 nights in December 2011

5 star hotel but not too infant friendly”

Great Location, Underpass links to Niishi-Shinjuku Metro Station

stayed three nights here after spending two nights at tokyo disneyland hotel. because the latter was built with children in mind, hilton tokyo pales in comparison in this respect. however, our three nights at hilton were still worth five stars from me. the underpass links to the marunouchi metro line which is great. just one metro stop to where the shinjuku shopping belt is. i highly recommend this hotel for business & couples.

Reviewed December 27, 2011

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10.0
Exceptional
Tom from Australia
Couple
Stayed 3 nights in August 2012

Top Notch Hotel, Location and Experience”

Friendly Service, Clean and Big Rooms, great Hotel Experince

We were in Tokyo for the sightseeing. The Tokyo Hilton was located just a short walk from Shinjuku station making it really easy to get around Tokyo via the public transport system. The experience staying at the Tokyo Hilton really added to our holiday. Friendly staff, excellent sized rooms and a good buffet breakfast to start of the day. My only gripe is the amount they charge for room wifi, its 16000 yen per day and that's for each device.

Reviewed August 20, 2012

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9.2
Exceptional
Geeta from United States
Family with young children
King Junior Suite Executive
Stayed 4 nights in March 2018

Terrific First Experience in Tokyo”

We stayed in the Hilton in one of their Junior Executive Suites. The room was large and quite a surprise as I had heard that room sizes were much smaller in Tokyo. The hotel itself is really large and filled with both business people and tourists. The executive level includes access to the executive club. My family really enjoyed the breakfast which had an amazing variety of Japanese and Western options. We also enjoyed the amenities offered in the executive club and were thankful for the very helpful concierge staff. The bathroom was a little small given the size of the room but the overall experience was really nice. The location is walking distance to the subway and restaurants in the Shinjuku area. Overall, a great first experience.

Reviewed April 11, 2018

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9.2
Exceptional
Chun from Hong Kong SAR, China
Business traveler
Stayed 4 nights in July 2017

Great hotel in Tokyo. ”

Great Hilton hotel as expected. Room is clean and BIG in Tokyo standard. Staff is friendly and helpful. A bit away from Shinjuku station but there is free shuttle provided. Transport from/to airport by limousine bus is easier although it takes longer than train. Subway station is only 5 minutes walk. Breakfast offers a lot of selections from Western to traditional Japanese. Overall, one of the best hotels for business travellers and those who wants to explore Tokyo but stay away from the hustles.

Reviewed July 23, 2017

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8.7
Excellent
Zoe from United Kingdom
Group
Twin Hilton
Stayed 3 nights in December 2011

Good location and excellent concierge”

Location, distance to subway, comfortable, concierge service

Stayed at the Hilton with a friend for a 3 night stay in January. The Hilton was conveniently located and close to the subway (you can reach it direct from the hotel lobby) which made it easy to get around. It was safe walking from Shinjuku station to the hotel at night time. The rooms were spacious enough, the bathroom clean and modern. Overall they were comfortable and cosy. The highlight was the excellent concierge service. All the staff on the concierge desk (and there was plenty of staff at all times) were knowledgeable, responded to our needs and interests and were friendly. They made our experience of getting around Tokyo much smoother because they advised us on the best routes to take and what to see. We were also able to buy our 1 day subway pass from the concierge desk, which was convenient. They also let us go up to the executive floor to get a glimpse of Mount Fuji because the observation tower was closed on the day we wanted to go.

Reviewed January 10, 2012

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9.7
Exceptional
Lay from Indonesia
Family with young children
Twin Hilton
Stayed 4 nights in January 2013

Perfect location and great breakfast”

Perfect Location and Services

Iam so excited to stay at Hilton Tokyo Hotel, the perfect location nearby Shinjuku Station that made so easy commute everywhere by train.Futhermore the hotel provided shutle bus from and to the Hotel and station is added value.I will stay again at Hilton Tokyo Hotel whenI coming back again to Tokyo.It will be my first choice!

Reviewed January 21, 2013

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9.0
Exceptional
Martin from Germany
Solo traveler
King Junior Suite Executive
Stayed 4 nights in June 2015

An amazing stay at Hilton Tokyo”

Room, breakfast, executive lounge

I had a great stay at the Hilton Tokyo Hotel. My room was a junior king suite and it was very spacious nicely appointed. The bed was very comfortable and I liked the see through option to the shower/bath. he shower/bath stall had a little bit of an odor. The breakfast didn't have too many choices but the quality of the ingredients was outstanding. I loved the bread rolls. They were just like in Germany, really good. Sad that nobody seems to be able to bake these in the U.S. and you have to go all the way to Tokyo to get a simple roll. The accompanying honey and fruit preserves were outstanding. The executive lounge was a very welcoming place to hang out. The staff was very friendly and helpful. Overall an amazing experience.

Reviewed July 09, 2015

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8.8
Excellent
Pei-wen from Taiwan
Business traveler
Twin Hilton
Stayed 1 night in January 2018

Excellent”

This is my first time on Hilton Tokyo, my mother and I was glad about the convenient location, and also the breakfast was good. The only thing I was a little bit disappointed is about the Limousine bus to the Haneda airport. I made a reservation of bus early because of the big snow, but when I check-out around 10:30 the next day,the staff of front desk ask me if I will go to airport by bus ,and said all the bus was canceled. And I didn't be informed by a call, also the front desk didn't have the information of our stay. Luckily, I still have time to change my plan, and my flight was a night flight so I still catch it. I can not imagine if I check-out more lately, or what if the staff forget to ask and we come back 3 hours later for the bus and find no bus...... :( The reason about I stay here for the first time, was recommend by my friend who is always choose Hilton worldwide. It was not a good ending of my stay, and it surely will decreased the chance for choose Hilton Tokyo again.

Reviewed January 26, 2018

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9.0
Exceptional
Nathvara from Thailand
Couple
King Hilton
Stayed 1 night in January 2015

Good location, great service and amenities”

Good location, best service and great amenities

Hilton is always my hotel of choice whenever I visit Tokyo. It's located in a rather quiet area of Shinjuku but it's within walking distance (not to mention free shuttle service to the Shinjuku station). Staffs are always helpful and friendly. Room size is huge, by Japanese standard, with great amenities.

Reviewed January 06, 2015

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9.0
Exceptional
Mark from Australia
Family with young children
Stayed 3 nights in December 2013

Nice hotel for a stay in Tokyo.”

Was able to accomodate 2 adults and 2 children in one room which can be pretty hard to find in Tokyo. Very comfortable bed, big room, friendly staff.

We enjoyed our stay and would recommend this hotel. It is in Shinjuku, but about a 5 min shuttle bus from the main station. There is a subway station fairly close to the hotel however. A word of warning, if you are taking the shuttle from the JR station to the hotel, the shuttle is mainly for passengers without luggage. If you have many big suitcases, they will not open the luggage storage under the shuttle, you have to struggle with it up into the shuttle. Our only complaint about this hotel was the lack of free internet. Come on Hilton! If hotels half your price provide free internet, how do you get away with charging 1600 a night!

Reviewed January 09, 2014

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9.0
Exceptional
Bethan from Australia
Group
Twin Hilton
Stayed 2 nights in January 2012

Great location & executive lounge, friendly staff”

Executive lounge

I stayed at the Hilton Tokyo for two nights to explore Tokyo. It is conveniently located a short walk from the station with direct access from the hotel and is close to all the attractions. As a diamond member you have free wifi and access to the executive lounge which supplies great food, drinks (including alcohol) and a view to match. The rooms are clean and reasonably sized, the staff are friendly and helpful. Overall great stay!

Reviewed January 11, 2012

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8.8
Excellent
Ian from Singapore
Solo traveler
King Hilton
Stayed 4 nights in January 2018

Worth it!”

As you all know Hilton is one of the more expensive hotels in the world. However they are really worth the money. Hilton Tokyo had really friendly and helpful staff, most of which speak english. The hotel is also located near many places to eat and in comfortable walking distance to the shopping district in Shinjuku.

Reviewed January 11, 2018

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9.3
Exceptional
David from Australia
Couple
Queen Hilton
Stayed 4 nights in December 2011

Great location and great service”

Really good buffet breakfast selection

the hotel was in a great location, only 15 minutes walk to jr shinjuku station and 2 minutes to a tokyo metro subway station. also only a 10 minute walk to the entertainment and shopping areas of shinjuku. the staff were friendly and helpful when addressing our questions and requests. the room service menu was substantial and what we ordered was tasty. house keeping were quick and efficient. the buffet breakfast selection was large and of high quality, both japanese and western style. we were a bit disappointed that the pool and gym weren't available to us, even though it was generally implied that all guests were entitled to use them. no free wi-fi, unfortunately. we would definitely stay here again.

Reviewed January 13, 2012

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10.0
Exceptional
Sabrina from United States
Solo traveler
King Hilton
Stayed 5 nights in July 2013

The hotel was glamorous beyond expectation!”

The staff, the location, the elegance

Initially, I was nervous about traveling abroad - Florida and Tokyo are a good distance away, this was my first trip to Tokyo. The concierge service was excellent, I was able to navigate throughout the city as tough I'd lived there all my life. The size of the room was bigger than I expected, the view of the Shinjuku business district was gorgeous, and the trains/subways were just a few feet away. There were many shops and places to dine throughout the hotel - there was even a pharmacy on the premises. I loved my stay and I look forward to visiting Tokyo again!!!

Reviewed July 21, 2013

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10.0
Exceptional
Juliet from Australia
Couple
Stayed 4 nights in December 2012

Fantastic!”

Extremely friendly and helpful staff

We stayed at the Hilton in Tokyo for 4 nights over the NY period, and we couldn't fault a single thing! Every staff member we spoke to was just as polite and helpful as the last. The breakfast was delicious and there was plenty to choose from, the room service was also great, and reasonably priced. There wasn't a single thing we weren't very happy with and we will definitely stay again next trip to Tokyo! Two thumbs up!

Reviewed January 05, 2013

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9.0
Exceptional
Yuhai from China
Family with young children
Queen Hilton
Stayed 4 nights in May 2014

Friendly Staff, Clean Rooms”

Very friendly and helpful staffs, very clean rooms and easy access to the public transportation

I traveled with my wife and my 3 year-old daughter. This is my first trip to Tokyo, although my wife is already very familiar with Japan and Tokyo. I choose to book Hilton only because I want to have a safe choice, no surprise, this is my safe choice! Very clean rooms; friendly and helpful staffs; not that great but reasonable breakfast; easy access to the subway lines. I had a great trip in Tokyo. The only concern is that obviously the choice of breakfast food for my daughter is kinda limited.

Reviewed May 07, 2014

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8.7
Excellent
Wei from Singapore
Couple
King Hilton
Stayed 6 nights in November 2013

Superb experience ”

Location, transport and service

No surprises here and what anyone will expect of a hilton hotel. Large rooms by tokyo standard and free shuttles to shinjuku makes shopping and commute such a breeze. The breakfast buffet was enjoyable with a good continental and Asian blend. My default tokyo hotel in future.

Reviewed December 02, 2013

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8.3
Excellent
Stephen from United States
Business traveler
Twin Hilton
Stayed 1 night in February 2013

Good hotel and good location”

High quality Hilton hotel, convenient location, great amenitites

The Tokyo Hilton is a very convenient place to stay, right near the main Shinjuku station. The Hilton meets the typical quality standard of the brand and is priced reasonably for Tokyo. The extras can be quite expensive though, internet, food, etc. I would definitely stay in this hotel again, especially if a good rate can be found.

Reviewed March 04, 2013

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8.3
Excellent
Stephen from United States
Business traveler
Twin Hilton
Stayed 3 nights in February 2013

Hi quality hotel”

Very nice rooms and good location

the tokyo hilton is a very convenient place to stay, right near the main shinjuku station. the hilton meets the typical quality standard of the brand and is priced reasonably for tokyo. the extras can be quite expensive though, internet, food, etc. i would definitely stay here again, especially if a good room rate is found.

Reviewed March 04, 2013

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