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Hilton Toronto Hotel
Hilton Toronto Hotel
Hilton Toronto Hotel
Hilton Toronto Hotel
Hilton Toronto Hotel
Hilton Toronto Hotel
Hilton Toronto Hotel

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8.3

Excellent

120 reviews

120 reviews

View3
Housekeeping3
Food & Dining1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Canadian Opera Company

100 m

Four Seasons Centre for the Performing Arts

110 m

Ontario Legislative Buildings

150 m

South African War Memorial

150 m

Campbell House Museum

170 m

Popular landmarks
Hockey Hall of Fame

720 m

The AGO, Art Gallery of Ontario

740 m

Ripley's Aquarium of Canada

810 m

CN Tower

810 m

St. Lawrence Market

1.1 km

Closest landmarks
Dental Healthcare

110 m

Dr. I. Khan

130 m

Osgoode Health Centre

150 m

Dentistry on University

160 m

Osgoode Hall

270 m

Hilton Toronto Hotel

145 Richmond Street West, Downtown Toronto, Toronto (ON), Canada, M5H 2L2 - See map

Make your best journey to Toronto (ON) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Downtown Toronto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous CN Tower. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Toronto (ON)

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

140 meters to public transportation

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

6 travelers have booked today.

Value for money7.7
Location rating9.2
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport2.2 km

Rooms available at Hilton Toronto Hotel

Excellent
Room comfort & quality

9

Executive Floor One King Bed
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
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Corner Executive One King Bed
...
  • Room size: 49 m²/527 ft²
  • Lake view
  • 1 king bed
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Corner Deluxe One King Bed
...
  • Room size: 51 m²/549 ft²
  • Lake view
  • 1 king bed
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1 King Bed Deluxe
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
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Kensington 1 Bedroom King Suite. Top Floor
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 king bed
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2 Queen Beds
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
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2 Double Beds
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 double beds
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1 King Bed
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Deluxe
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 queen beds
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1 King Bed Junior Suite
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Toronto Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Toronto Hotel?

For those who wish to drive their own cars, Hilton Toronto Hotel has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Toronto (ON) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Toronto Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Toronto Hotel. Adults can enjoy breakfast offered with an additional charge of 21 CAD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hilton Toronto Hotel?

Hilton Toronto Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hilton Toronto Hotel?

The closest train, metro, or bus station is Osgoode Subway Station, 140 m away from Hilton Toronto Hotel.

What restaurants are nearby Hilton Toronto Hotel?

Hilton Toronto Hotel’s neighborhood is Downtown Toronto which includes popular restaurants such as Scaddabush Italian Kitchen & Bar, JOEY Eaton Centre and Richmond Station.

What popular shopping places are close to Hilton Toronto Hotel?

Located in the Downtown Toronto area, Hilton Toronto Hotel is close to great shopping choices like CF Toronto Eaton Centre, First Canadian Place and LXR & CO..

What are popular attractions near Hilton Toronto Hotel?

Hilton Toronto Hotel is located in Downtown Toronto area, which is famous for attractions such as Hockey Hall of Fame, Nathan Phillips Square and Toronto City Hall.

What popular natural sightseeing spots are close to Hilton Toronto Hotel?

Hilton Toronto Hotel is located within Downtown Toronto, which makes it conveniently close to natural sights including Ontario Legislative Buildings.

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Explore the neighborhood

What people love about Hilton Toronto Hotel

  • 8.4

    Excellent
    Location

    "Simply centered to everything perfectly situated for all city interests."

    Steve

    |

    July 7, 2022

  • 8.4

    Excellent

    "Excellant food, room smelled like stale perfume."

    laurie

    |

    June 23, 2022

  • 8.4

    Excellent

    "Pool is accessible and really nice(Borat voice)."

    Anthony

    |

    August 30, 2021

Overall rating:

8.3

Excellent
120 reviews
Cleanliness
8.3
Facilities
7.9
Location
9.2
Read all reviews >
More about Hilton Toronto Hotel

More about Hilton Toronto Hotel

Hilton Toronto Hotel

You'll love the exceptional convenience during your stay at Hilton Toronto Hotel, located right in the heart of the city center, with an easy access to everything in Toronto (ON). The true local flavors and culture of Toronto (ON) are yours with a stay at Hilton Toronto Hotel, located just 810 m from the famous CN Tower.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hilton Toronto Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Toronto (ON) can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Hilton Toronto Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Hilton Toronto Hotel. The hotel is entirely non-smoking.
Rooms at Hilton Toronto Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Hilton Toronto Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hilton Toronto Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hilton Toronto Hotel has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon. The many offerings at Hilton Toronto Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Hilton Toronto Hotel and explore Toronto (ON) during your stay. Your journey through Toronto (ON) can be completed with a short shopping stop at St. Lawrence Market located 1.1 km away. Take a trip to somewhere offshore with an island adventure at Toronto Islands located 3.1 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Food & Dining

2 mentions

Breakfast

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • Japanese
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Tundra

  • Cuisine: Local
  • Menu: Buffet, A-la-carte

Tundra Bar

  • Cuisine: Local
  • Menu: Buffet
Location
145 Richmond Street West, Downtown Toronto, Toronto (ON), Canada, M5H 2L2
Exceptional
Location

9.2

Airports

  • Billy Bishop Toronto City Airport (YTZ)
    2.2 km
  • Toronto / Buttonville Municipal Airport (YKZ)
    24.0 km

Public transportation

  • Osgoode Subway Station
    140 m
  • St. Andrew Subway Station
    250 m

Hospital or clinic

  • Dental Healthcare
    110 m

Shopping

  • St. Lawrence Market
    1.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Hockey Hall of Fame
    720 m
  • The AGO, Art Gallery of Ontario
    740 m
  • Ripley's Aquarium of Canada
    810 m
  • CN Tower
    810 m
  • St. Lawrence Market
    1.1 km
  • Royal Ontario Museum
    2.1 km
  • Distillery Historic District
    2.1 km
  • Toronto Islands
    3.1 km
  • Casa Loma
    3.7 km
  • Toronto Zoo
    24.6 km

Nearby landmarks

  • Canadian Opera Company
    100 m
  • Four Seasons Centre for the Performing Arts
    110 m
  • Dental Healthcare
    110 m
  • Dr. I. Khan
    130 m
  • Osgoode Subway Station
    140 m
  • Ontario Legislative Buildings
    150 m
  • Osgoode Health Centre
    150 m
  • South African War Memorial
    150 m
  • Dentistry on University
    160 m
  • Campbell House Museum
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee100 CAD

Extras

  • Breakfast charge (unless included in room price)21 CAD
  • Daily Internet/Wi-Fi fee15 CAD

The property

  • Number of rooms 600

Reviews of Hilton Toronto Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities7.9
Location9.2
Room comfort and quality9.0
Service8.7
Value for money7.7
High score for Toronto (ON)
Rating
9+ Exceptional (12)
8-9 Excellent (13)
7-8 Very Good (10)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (11)
Jun - Aug (15)
Sep - Nov (7)
Dec - Feb (9)
All guests (120)
All room types
All languages

Show reviews that mention 

Showing 42 verified guest comments
123
9.6
Exceptional
Janine from Australia
Family with teens
2 Queen Beds
Stayed 4 nights in December 2019

Exceptional”

Great value in a central location. Rooms were spacious with 2 queen beds, bathroom very clean. Walking distance to subway, and many attractions including Scotiabank arena, CN tower, markets etc.

Reviewed December 12, 2019

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9.6
Exceptional
Diane from Canada
Solo traveler
Stayed 2 nights in August 2019

Loved it”

Hotel was really great.. Concierge was not really knowledgeable tho.. Food in restaurant was really good.. It’s all pricey, but that’s Toronto.. Would return ...

Reviewed August 10, 2019

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9.6
Exceptional
Rizvi from Fiji
Family with young children
1 King Bed
Stayed 2 nights in December 2018

Great location and service”

As expected from Hilton, everything was up to expectations.

Reviewed January 01, 2019

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9.2
Exceptional
Dwi from Singapore
Group
2 Double Beds
Stayed 4 nights in December 2019

Exceptional”

staff was mediocre, but the hotel was awesome.

Reviewed January 12, 2020

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8.4
Excellent
Anthony from Canada
Couple
1 King Bed
Stayed 1 night in August 2021

Professional staff”

Pool is accessible and really nice(Borat voice). Staff is responsive and the view is amazing. Downsides would be the overall downtown noises that the wall don't block (i was on the 10th floor) and parking nearby. If you want to be hassle free, I recommend taking the valet service.

Reviewed August 31, 2021

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8.8
Excellent
Abhimanyu from Canada
Couple
1 King Bed
Stayed 1 night in December 2021

Value for money”

We stayed at executive floor. Though the property is little old but the food and facilities are value for money.

Reviewed January 04, 2022

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8.4
Excellent
laurie from Canada
Solo traveler
Junior Suite Kitchenette 1 King
Stayed 1 night in June 2022

check to see that you got the room you paid for”

excellant food, room smelled like stale perfume. the room was suppose to have a tub an shower, it didnt. room did not have balcony or terrace as it stated . I will not stay again unless i receive a partial refund.

Reviewed June 24, 2022

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8.4
Excellent
Steve from Canada
Couple
Corner Executive One King Bed
Stayed 2 nights in July 2022

Location Location ”

Simply centered to everything perfectly situated for all city interests.

Reviewed July 07, 2022

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8.0
Excellent
YUJI from Japan
Couple
1 King Bed
Stayed 2 nights in January 2019

good! recommend!”

i stayed at the hotel with my wife. bath tub was not furnished, but everythihg is good!

Reviewed January 29, 2019

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7.2
Very good
Debra from United States
Group
1 King Bed
Stayed 4 nights in October 2019

Staff is lovely but the hotel is dated. The room furniture was old and falling apart. ”

The room had a small and not properly cleaned. I would never recommend as a place to stay.

Reviewed November 08, 2019

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6.0
Adam from Canada
Couple
2 Queen Beds
Stayed 1 night in February 2022

Not bad but also not good ”

The problem is after booking on Agoda, the listing said there was a bathtub. Upon arriving at the hotel, they informed me the room i was getting had no bathtub. i am not sure who's fault that is but its annoying having to go up and see the room with the tub especially when they told me it's not "renovated". On top of that there was no mention of parking until i got there where they told me to valet the car which is cheaper than paying for parking on my own, but either way they are both really expensive. On a final note, after waking up the next morning, i woke up to dirt stains on the sheets that i was sleeping on and when i informed the staff they said they will make it up to me by giving me points which essentially is useless, and the room did not heat up even though the heatter was on full blast. Terrible experience to be honest.

Reviewed February 18, 2022

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5.6
Wynne from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 2 nights in July 2019

overpriced, service quality is not good enough”

Firstly, reception staff was not nice and helpful. She could not find my confirmation and did not bother finding. She only showed a smile after I agreed to upgradr my room. Secondly, in room amenities could not meet the standard of this highly priced hotel. No bottled water and kettle were provided. Room service is not available as well. Even though the view of the room was good and it was spacious and clean, I can easily hear sound from outside which is very annoying. When I checked out, the staff did not provide receipts for all days of my stay, which cause confusion. And most importantly, she charged me before confirming. Very unprofessional. Only good thing will be the location of the hotel, quite convenient with good restaurants nearby.

Reviewed August 03, 2019

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4.8
Shane from Canada
Couple
1 King Bed
Stayed 1 night in July 2022

Not a clean hotel. ”

First time staying at a Hilton. Not a clean hotel. It was packed with dust behind the headboard. It didnt look like it had been cleaned for years. My wife and I were up all night sneezing. Outdoor pool area was messy also. Seems that cleaning standards are very low. When people pay $400 and a night, it all about the attention to details. The manager was very professional when dealing with concerns about the property.

Reviewed July 11, 2022

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2.4
Julia from Canada
Couple
1 King Bed
Stayed 1 night in November 2021

Do not stay here ”

Really disappointed in our stay. Wish we went with the royal york. Wasn’t decorated for Christmas. The view has a massive waste cloud in front of our window. The lights didn’t work and the water pressure in the shower was horrible. Very disappointing.

Reviewed December 03, 2021

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7.6
Very good
Cheryl from Philippines
Family with young children
2 Queen Beds
Stayed 2 nights in October 2016

Clean, big room”

We had a big & clean King Room at Hilton Toronto with a wonderful city view. But we were sad inroom wifi was not free, only for Hilton Honors members. We can only access free wifi at the lobby. For the room rate, it should include free wifi since breakfast was not included. But overall, hotel was still good.

Reviewed October 28, 2016

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8.7
Excellent
Dennis from Canada
Couple
Stayed 2 nights in February 2010

weekend getaway”

Very welcoming at front desk even though we didn't arrive until 12:30 at night.
The concierge was not too helpful when we asked for the best way to get to the International Center. We ended up going back to union station and getting help there.

The hotel was very impressive when viewed at 12:30 at night after a 5 hour train ride. It appeared to have undergone an ultra modern make over which made it look very sophisticated. We loved the indoor/outdoor pool. Very cool swimming outdoors at the end of February. The scenic elevator was also a hit especially at night when the view was fantastic. The only thing we didn't like was the very expensive breakfast. Although we chose to get the buffet and knew the price beforehand we did not feel we got value for money.

Reviewed March 03, 2010

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6.8
Good
Gabrielle from Canada
Group
2 Double Beds
Stayed 1 night in November 2018

Not appropriate for groups”

We were 8 girls staying at the Hilton on a Saturday night to go out for a friend's bachelorette. While getting ready, we had music on and were chatting. We got a noise complaint at 8:20 pm, saying we were being too loud. That surprised us, but we turned the music off and continued getting ready. We received another noise complaint and were threatened with eviction, even though no music was playing and all there was were a bunch of animated girls talking and laughing. We decided to just leave for the bar early and avoid any conflict. Considering it was a Saturday night before 10 pm, this was a weird outcome for us. The security guard was very sympathetic toward us and felt bad, but apparently there was a flight crew on our floor (why on earth they didn't stay at the Hilton by the airport is beyond us).

Reviewed November 26, 2018

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8.3
Excellent
Ariel from Canada
Couple
Stayed 1 night in March 2015

Fantastic hotel”

The bathrooms were very elegant, the bed was super comfortable and you can adjust the temperature to your room to whatever you feel is most comfortable to you right from your room!

We stayed for one night to see a dash Berlin and it was very convenient for locatio there's taxis waiting for you they will wave one down if there aren't any waiting and there's all kinda of clubs and restaurants close to shopping and really anything else you could think of everyone was very helpful and polite and the beds were super comfy best sleep Iv had in a while at a hotel!

Reviewed March 30, 2015

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9.0
Exceptional
Gavin from Australia
Couple
Stayed 4 nights in September 2010

superb stay”

clean, staff very friendly and accomodating esp the concierge, room were spacious
expensive internet rates

We were very happy with our room on the 19th floor- clean and spacious. Didnt get to use the glass elevators as it was under maintenance. However, every morning you can help yourself with free coffee near the lobby and in the evenings you get free ice tea refreshment at the same place. The concierge was very helpful and gave us very good advice and assisted us with booking our local tours.

Reviewed September 17, 2010

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9.3
Exceptional
Nichelle from United States
Group
2 Queen Beds Deluxe
Stayed 4 nights in July 2015

Twins and family birthday celebration ”

Location, accomadations, and the staff were the best 3 things.

I enjoyed my stay and the hotel is really nice. The staff are friendly and the location is near a lot of attractions. I will stay here again! Thanks Agoda.

Reviewed August 18, 2015

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