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Hilton Toronto
145 Richmond Street West, Downtown Toronto, Toronto (ON), Canada, M5H 2L2 - See map
Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Downtown Toronto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous CN Tower. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
Hilton CleanStay
Clean and Ready for you
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Pets allowed
Front desk [24-hour]
Swimming pool [indoor]
Fitness center
Check-in/out [express]
Luggage storage
Exceptional”
It just need some mantiennce as the doors of the bathroom and the wall paper as for the rest it’s was excellent
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Excellent location, near pool”
Directly across from the ballet and opera, and on the underground path network, the hotel served our needs very well!
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Saved the day”
Our travel plans were cancelled due snowstorm and was able to get a room accomodation right away and located within downtown. A very good place to keep us safe and warm and at the same time enjoying the hotel amenities
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Great location in the heart of Toronto ”
We stayed at the Hilton during Christmas weekend. The location is amazing within walking distance of all the major attractions and with good access to public transportation. The hotel is a bit tired and in need of a renovation. The hallway carpets have seen better days. The beds are bit lumpy as well. The hotel is starting to get refurbished floor by floor. The indoor/outdoor pool is fun.
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Value for money”
We stayed at executive floor. Though the property is little old but the food and facilities are value for money.
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check to see that you got the room you paid for”
excellant food, room smelled like stale perfume. the room was suppose to have a tub an shower, it didnt. room did not have balcony or terrace as it stated . I will not stay again unless i receive a partial refund.
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Professional staff”
Pool is accessible and really nice(Borat voice). Staff is responsive and the view is amazing. Downsides would be the overall downtown noises that the wall don't block (i was on the 10th floor) and parking nearby. If you want to be hassle free, I recommend taking the valet service.
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Exceptional”
staff was mediocre, but the hotel was awesome.
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Location Location ”
Simply centered to everything perfectly situated for all city interests.
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Not bad but also not good ”
The problem is after booking on Agoda, the listing said there was a bathtub. Upon arriving at the hotel, they informed me the room i was getting had no bathtub. i am not sure who's fault that is but its annoying having to go up and see the room with the tub especially when they told me it's not "renovated". On top of that there was no mention of parking until i got there where they told me to valet the car which is cheaper than paying for parking on my own, but either way they are both really expensive. On a final note, after waking up the next morning, i woke up to dirt stains on the sheets that i was sleeping on and when i informed the staff they said they will make it up to me by giving me points which essentially is useless, and the room did not heat up even though the heatter was on full blast. Terrible experience to be honest.
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Not a clean hotel. ”
First time staying at a Hilton. Not a clean hotel. It was packed with dust behind the headboard. It didnt look like it had been cleaned for years. My wife and I were up all night sneezing. Outdoor pool area was messy also. Seems that cleaning standards are very low. When people pay $400 and a night, it all about the attention to details. The manager was very professional when dealing with concerns about the property.
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Do not stay here ”
Really disappointed in our stay. Wish we went with the royal york. Wasn’t decorated for Christmas. The view has a massive waste cloud in front of our window. The lights didn’t work and the water pressure in the shower was horrible. Very disappointing.
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Loved it”
Hotel was really great.. Concierge was not really knowledgeable tho.. Food in restaurant was really good.. It’s all pricey, but that’s Toronto.. Would return ...
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Clean, big room”
We had a big & clean King Room at Hilton Toronto with a wonderful city view. But we were sad inroom wifi was not free, only for Hilton Honors members. We can only access free wifi at the lobby. For the room rate, it should include free wifi since breakfast was not included. But overall, hotel was still good.
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weekend getaway”
The hotel was very impressive when viewed at 12:30 at night after a 5 hour train ride. It appeared to have undergone an ultra modern make over which made it look very sophisticated. We loved the indoor/outdoor pool. Very cool swimming outdoors at the end of February. The scenic elevator was also a hit especially at night when the view was fantastic. The only thing we didn't like was the very expensive breakfast. Although we chose to get the buffet and knew the price beforehand we did not feel we got value for money.
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Not appropriate for groups”
We were 8 girls staying at the Hilton on a Saturday night to go out for a friend's bachelorette. While getting ready, we had music on and were chatting. We got a noise complaint at 8:20 pm, saying we were being too loud. That surprised us, but we turned the music off and continued getting ready. We received another noise complaint and were threatened with eviction, even though no music was playing and all there was were a bunch of animated girls talking and laughing. We decided to just leave for the bar early and avoid any conflict. Considering it was a Saturday night before 10 pm, this was a weird outcome for us. The security guard was very sympathetic toward us and felt bad, but apparently there was a flight crew on our floor (why on earth they didn't stay at the Hilton by the airport is beyond us).
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Fantastic hotel”
We stayed for one night to see a dash Berlin and it was very convenient for locatio there's taxis waiting for you they will wave one down if there aren't any waiting and there's all kinda of clubs and restaurants close to shopping and really anything else you could think of everyone was very helpful and polite and the beds were super comfy best sleep Iv had in a while at a hotel!
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superb stay”
We were very happy with our room on the 19th floor- clean and spacious. Didnt get to use the glass elevators as it was under maintenance. However, every morning you can help yourself with free coffee near the lobby and in the evenings you get free ice tea refreshment at the same place. The concierge was very helpful and gave us very good advice and assisted us with booking our local tours.
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Great location and service”
As expected from Hilton, everything was up to expectations.
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Twins and family birthday celebration ”
I enjoyed my stay and the hotel is really nice. The staff are friendly and the location is near a lot of attractions. I will stay here again! Thanks Agoda.
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