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Exterior view, Hilton Vancouver Metrotown in Burnaby (BC)
1 King 1 Bedroom Executive Floor Suite - View, Hilton Vancouver Metrotown in Burnaby (BC)
Lobby, Hilton Vancouver Metrotown in Burnaby (BC)
Lobby, Hilton Vancouver Metrotown in Burnaby (BC)
Swimming pool, Hilton Vancouver Metrotown in Burnaby (BC)
Fitness center, Hilton Vancouver Metrotown in Burnaby (BC)
Bathroom, Hilton Vancouver Metrotown in Burnaby (BC)

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8.3

Excellent

2,170 reviews

2,170 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
Available
Closest landmarks
Traintown Train Station
370 m
Metropolis At Metrotown
500 m
Patterson Train Station
600 m
Central Park
950 m
Vancouver Whitecaps
1.3 km

Hilton Vancouver Metrotown

6083 McKay Avenue, Burnaby, Burnaby (BC), Canada, V5H 2W7 - See map

Make your best journey to Burnaby (BC) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Burnaby part of Burnaby (BC), this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

360 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Daily housekeeping

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Value for money7.9
Location rating8.8

Rooms available at Hilton Vancouver Metrotown

Excellent
Room comfort & quality

8.5

1 King Bed Executive Floor Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
1 King 1 Bedroom Executive Floor Suite
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Studio Suite
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Executive Floor Suite
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Executive Floor
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Deluxe High Floor - City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 queen beds
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1 King Deluxe 1 Bedroom Suite High Floor
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
1 King Bed Deluxe High Floor
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Accessible with Shower
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hilton Vancouver Metrotown have a swimming pool?

While staying at Hilton Vancouver Metrotown, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does Hilton Vancouver Metrotown provide laundry services?

Yes! Hilton Vancouver Metrotown provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Hilton Vancouver Metrotown?

Hilton Vancouver Metrotown has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Hilton Vancouver Metrotown?

Hilton Vancouver Metrotown's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is Hilton Vancouver Metrotown pet policy?

Hilton Vancouver Metrotown's additional pet policy states that the weight/size limit is 75 lbs and the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

What was the average room rate for Hilton Vancouver Metrotown been in the past month?

The typical room rate for Hilton Vancouver Metrotown in the past month is 446.09 CAD, compared to city's average of 278.73 CAD.

What do verified guests love most about Hilton Vancouver Metrotown?

Past visitors that stayed at Hilton Vancouver Metrotown have given this property a rating of 8.788 for its excellent location as the main highlight for their stay.

What is the average rating that verified Solo travelers' have given to Hilton Vancouver Metrotown?

Past solo travelers that have stayed at this property have given Hilton Vancouver Metrotown an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Hilton Vancouver Metrotown?

Verified families with older children that have stayed at this property have given Hilton Vancouver Metrotown an average rating of 8.4. You can look into more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Can special events be hosted at Hilton Vancouver Metrotown?

This hotel has an indoor venue for your special event. Large events and gatherings like weddings and private events can be organized at Hilton Vancouver Metrotown. Services for wireless internet are available to help your event go smoothly.

What people love about Hilton Vancouver Metrotown

  • 10

    Exceptional
    Staff 

    "Great staff, clean rooms and nice restaurant."

    Sanjesh

    |

    March 12, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Overall rooms were good size amd clean."

    Imrankhan

    |

    August 7, 2022

  • 8

    Very good
    Location

    "Location is great -- just at the central of metrotown and connect to the crystal mall, super convenient."

    Feifei

    |

    November 8, 2022

Overall rating:

8.3

Excellent
2,170 reviews
Cleanliness
8.7
Facilities
8.1
Location
8.8
Read all reviews >
More about Hilton Vancouver Metrotown

More about Hilton Vancouver Metrotown

Experience Unmatched Comfort and Convenience at Hilton Vancouver Metrotown

Discover an exceptional stay at Hilton Vancouver Metrotown, a 4-star hotel located in Burnaby (BC), Canada. Our hotel boasts a wide range of facilities to cater to all your needs, including a convenience store, shops, bar, laundry service, restaurant, and in-house movies. Each of our modern rooms features a hair dryer, television, satellite/cable TV, and free Wi-Fi. Relax and unwind in our hot tub or take advantage of our fitness center and outdoor pool for an invigorating workout. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. We also offer dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, taxi service, and daily housekeeping. Start your day with a delicious continental breakfast, and enjoy hassle-free parking with our onsite car park, self-parking, and car park charges applied.

Room Types at Hilton Vancouver Metrotown

Hilton Vancouver Metrotown offers a variety of room types to suit every traveler's needs. Guests can choose from the 1 Bedroom Executive Floor Suite, 1 Bedroom Suite, Deluxe High Floor, Deluxe Room, Executive Floor Non-Smoking, Studio Suite, Deluxe 1 Bedroom Suite High Floor, Deluxe High Floor - City View, Executive Floor, and Deluxe Room with Parlor and Sofabed. Each room is equipped with comfortable bedding, ensuring a good night's sleep for guests.

Convenient Location and Great Service

The Hilton Vancouver Metrotown is not only known for its modern and clean rooms, but also for its convenient location and great service. Guests have raved about the hotel's proximity to the Metro trains, making it easy to explore Burnaby and Vancouver. Additionally, the hotel is within walking distance to good restaurants and shopping. The staff has been praised for their efficiency, friendliness, and overall great service. Guests have also appreciated the cleanliness of the rooms and the hotel. With such positive reviews, it's no wonder why guests would choose to stay at the Hilton Vancouver Metrotown again.

Experience Exceptional Comfort and Service at Hilton Vancouver Metrotown

With an impressive overall rating of 8.4, Hilton Vancouver Metrotown is a top choice for travelers seeking exceptional comfort and service in Burnaby, Canada. Guests consistently rave about the hotel's prime location, with an outstanding rating of 8.8, making it the perfect base for exploring the city's many attractions. The hotel's facilities, including a fitness center and indoor pool, receive a solid rating of 8.1, while the cleanliness of the rooms and public areas is highly praised with a rating of 8.7. Additionally, guests appreciate the comfortable accommodations with a rating of 8.5 and the friendly and attentive staff with a rating of 8.5. While the food and dining options receive a slightly lower rating of 7.7, guests still enjoy the delicious cuisine and variety of dining options available. Overall, Hilton Vancouver Metrotown offers a memorable stay with exceptional comfort and service that guests cannot stop raving about.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Food & Dining

3 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Time and Place
  • Menu: Buffet, A-la-carte

Location

6083 McKay Avenue, Burnaby, Burnaby (BC), Canada, V5H 2W7
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)29 CAD
  • Daily Internet/Wi-Fi fee0 CAD
The property
  • Non-smoking rooms/floorsyes
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 283
  • Year property opened1999
  • Most recent renovation2019
Parking
  • Daily parking fee21 CAD

Property announcements

Time and Place offers Regional American (Northwest), Contemporary Canadian, and Regional American (Creative Western) cuisines.

Reviews of Hilton Vancouver Metrotown from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.7
Facilities8.1
Location8.8
Room comfort and quality8.5
Service8.5
Value for money7.9
High score for Burnaby (BC)
Rating
9+ Exceptional (24)
8-9 Excellent (9)
7-8 Very Good (15)
6-7 Good (7)
<6 Below Expectation (8)
Time of the year
Mar - May (18)
Jun - Aug (23)
Sep - Nov (14)
Dec - Feb (8)

Show reviews that mention 

Showing 63 verified guest comments
1234
9.6
Exceptional
Imrankhan from Canada
Family with young children
1 King Bed Studio Suite
Stayed 1 night in August 2022

Good”

Hotel is clean and staff is good. My pickup was 6.5' high amd couldn't go in the underground parking, staff helped me with parking in theirs shipping receiving area. . . Overall rooms were good size amd clean.

Reviewed August 08, 2022

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10.0
Exceptional
Jimmy from Canada
Couple
1 King Bed Deluxe Room
Stayed 8 nights in February 2022

Clean, affordable, and convenient”

The hotel was very well maintained and the staff was highly professional in their work. Did not have any issues during my visit.

Reviewed March 09, 2022

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9.6
Exceptional
darsono from Indonesia
Family with young children
2 Queen Beds Deluxe Room
Stayed 3 nights in December 2019

good location and connected to the shopping centre ”

my son study in Simon Fraser, so this place is a good hub to stay and easily connected to SF by bus. this hotel also connected to the shopping mall next door. and very near to Metrotown train station.

Reviewed March 07, 2020

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9.6
Exceptional
Jun from Singapore
Family with young children
2 Queen Beds Deluxe Room
Stayed 5 nights in June 2022

Chargeable parking”

$350 per night still need to pay for $19 per day parking fee. 🫢

Reviewed June 17, 2022

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9.6
Exceptional
Ma from Canada
Family with teens
2 Queen Beds Deluxe Room
Stayed 2 nights in August 2022

totally satisfied”

I will stay here again!

Reviewed September 09, 2022

See room deals

Thank you for the rating and feedback. We cannot wait any longer to welcoming you on next stay with us.

Responded March 14, 2023
Hilton Vancouver Metrotown
8.0
Excellent
Feifei from Singapore
Family with young children
1 King Bed Deluxe Room
Stayed 2 nights in October 2022

Very good”

location is great -- just at the central of metrotown and connect to the crystal mall, super convenient. but the frontdesk staff are sometimes not so helpful and friendly

Reviewed November 08, 2022

See room deals

We are sorry that we made you feel this way. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. We look forward to welcoming you in the near future. Thanks for staying with us.

Responded March 14, 2023
Hilton Vancouver Metrotown
7.6
Very good
Wing from Taiwan
Family with teens
1 King Bed 1 Bedroom Suite
Stayed 5 nights in July 2022

Bad wifi ”

The wifi in this hotel is suck. When we connected to the hotel SSID, a login windows was supposed to pop up, but not. Finally I have one device to see the pop up windows. It took so long to gain access to the internet. The connection was so slow that all my devices used their own 4G network. I am not sure what the IT guy in this hotel doing everyday. But I will not never stay at this hotel again.

Reviewed July 29, 2022

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8.0
Excellent
Raymond from Canada
Business traveler
1 King Bed Deluxe Room
Stayed 3 nights in February 2021

Good location and good service”

Hotel is located in the GOOD LOCATION --center of Burnaby city. Service is good and very clean.

Reviewed February 24, 2021

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8.0
Excellent
Wing from Taiwan
Business traveler
2 Queen Beds Deluxe High Floor - City View
Stayed 3 nights in August 2022

wifi connection is terrible”

Do not stay in this hotel if you need to use their wifi. The signal is poor and connectivity is bad.

Reviewed August 05, 2022

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7.2
Very good
Nuntida from Aruba
Family with young children
2 Queen Beds Executive Floor
Stayed 2 nights in September 2022

Need to get up several times a night to make the AC worked!”

AC is on motion sensor. If you don’t move for awhile, it will stop (including during the night). We woke up super sweaty and learned that the hard way. Asked the front desk if we can do anything. He said to put the fan on low. Still didn’t work. Good things we only stayed for 2 nights.

Reviewed September 08, 2022

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6.8
Good
D.H from Canada
Solo traveler
1 King Bed Deluxe High Floor
Stayed 1 night in November 2022

Was good ”

Clean ,nice view , close to downtown

Reviewed December 12, 2022

See room deals

Thank you!

Responded March 03, 2023
Hilton Vancouver Metrotown
6.4
Good
Claudia from Canada
Solo traveler
1 King Bed 1 Bedroom Suite
Stayed 3 nights in March 2020

Under construction”

Stayed several nights and room was never cleaned! That’s a no go for me!

Reviewed December 20, 2020

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9.6
Exceptional
Derek from Canada
Business traveler
2 Queen Beds Deluxe Room
Stayed 1 night in May 2018

Always a good choice”

I come to Vancouver about 5 times a year for meetings. Although I may be required to stay at other properties depending on the location/nature of the visit, when I get to book hotel myself, the Hilton is always my first choice. For me it is the best example of the increase in quality that one can get for a bit more money per night. The rooms are modern and clean. Metrotown Mall is close by if my family comes with me. There is an Earl's restaurant within walking distance, as well as a Subway (sandwiches), a liquor store and a grocery store. This is a property you can book with confidence.

Reviewed September 27, 2018

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8.0
Excellent
Marjorie from Australia
Family with teens
1 King Bed 1 Bedroom Suite
Stayed 4 nights in December 2018

Very good”

The Hilton is very convenient for our visit to Vancouver. My daughters were out shopping at Metrotown when we needed some down time! Good restaurants & the train are all within walking distance

Reviewed January 29, 2019

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9.2
Exceptional
Jeanette from United States
Family with teens
1 King Bed Deluxe High Floor
Stayed 5 nights in August 2019

Great location!”

Easy to access Vancouver metro area. Next to shopping, dining and the train. Next to an Asian mall with great bakery items. Only complaint is the gym is really small.

Reviewed August 24, 2019

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7.0
Very good
Kai from Singapore
Couple
Stayed 3 nights in July 2014

Good location”

Near train, friendliness of staff, proximity to shapping mall

The hotel staff are friendly and the room is clean. The hotel is also located near the train station as well as the largest mall in Vancouver. There are decent restaurants nearby such as Catus as well. Overall it was a good stay at the hotel.

Reviewed August 11, 2014

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5.6
Tsui from Hong Kong SAR, China
Couple
1 King Bed Deluxe High Floor
Stayed 4 nights in October 2019

Above average”

We were assigned to a room at the far end corner of the hotel, which was facing right at the center of a large construction site, (though we had requested for a quiet room and paid extra for higher floor as we were staying for 4 nights, we were told that no other room was available, neither single or double beds). The construction engines started at 7am, the noise was so disturbing that we can hardly stay in the room. At 8am, we decided to move to another hotel and tried to request for a change of room for the last time. To our surprise, there were 2 rooms available, they were located at the other end of the hotel, relatively quiet with open view. It was 8 in the morning, these rooms were probably available when we checked in the previous day as we checked in late in the evening. Other than the noise, the rooms are clean and spacious. The hotel is a few minutes walk to the metrotown station, which is about 20 min ride from downtown.

Reviewed October 17, 2019

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9.0
Exceptional
Leeanne from Canada
Couple
Stayed 2 nights in July 2015

Loved our stay!”

Staff were friendly, fast ( but not rushed ) and efficient

Loved our stay! The only thing that bothered me was the alarm went off at 6:45 a.m. and we didn't set it. If the room staff were to make it a habit to check as they prepare a room, it would make a stat there absolutely perfect. This is really the only negative thing I can say about our entire stay.

Reviewed July 13, 2015

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7.0
Very good
Praveen from Australia
Family with teens
Stayed 4 nights in September 2015

just ok”

location was good

it was ok , the hotel is little down graded , not like other Hiltons I have stayed

Reviewed October 02, 2015

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10.0
Exceptional
Shawn from United States
Solo traveler
1 King Bed Deluxe Room
Stayed 3 nights in August 2018

friendly atmosphere”

great staff and a clean room. i will definitely stay here again if given the opportunity.

Reviewed August 07, 2018

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1234
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