Comfortable stay with v polite staff”

The staffs were polite and helpful. The room is clean, comfortable and spacious. The hotel is also strategically located next to the U-bahn and is close walk around the central area where most attractions are located. :)

Convenient location, spacious bathroom, good breakfast”

The location of the hotel is convenient. It is next to the subway station (Schottentor) and just 10 minutes walk to the city centre. Room is not too big but comfortable and the bathroom is spacious. Breakfast is good with variety of choices. Staff is helpful and polite. We are satisfied with this hotel overall for our 3-night stay.

Great hotel witth spacious room! ”

Smooth check in and the hotel staff was very polite and informative in explaining the train line to us. (The train network is a bit confusing to us). The location of this hotel is definitely a plus as it is within minutes to shopping mall, subway and airport express train station.

Great hotel witth spacious room!”

Smooth check in and the hotel staff was very polite and informative in explaining the train line to us. (The train network is a bit confusing to us). The location of this hotel is definitely a plus as it is within minutes to shopping mall, subway and airport express train station.

OK”

Hotel just about met expected standard, but certainly did not exceed on any level. Lights outside the room (10th floor) are burning permanently. This is very disturbing. Aircon was to hot and windown could not e opened because light outside were on. I did not sleep well. It is about time Hilton takes on more of an environmental friendly approach.

Great”

great hotel! Thank you

Too many problems that weren't handled properly at all!!”

At checkin I found Madleen to be very polite and friendly along with Igniat and Chang who were very helpful as well when we needed their guidance to get to Pandorf and Wein train station. However, with all the problems we had it was all overshadowed. First, the heating wasn't working in the room, called them and Abdullah came but was not able to fix it. So instead of changing our room, they kept 2 big heaters in our room. The same day we found that there is no hot water in the hotel. My wife and I got drenched in the rain while shopping all day and couldn't take a shower that night because of it and I started having a fever the next day because of it. The hot water came back on the next night! The next day morning there was no electricity in our room from 5 am till 10 am and we couldn't even call housekeeping or reception to check because telephones are powered by electricity. I honestly thought the whole hotel didn't have electricity but it turned out it was just our room. While leaving our room at 10 am I informed them and they said they will have it fixed before we got back to hotel after lunch and shopping and they did without informing us know why it happened. Well the same thing happened when within an hour hour of our return and then the engineer who came to check informed us that the power was tripping because of the heaters!! Really...I wasn't feeling well at all or else everyone would have got an earful from me. Good thing 3rd day we were leaving for our home to Prague and didn't have to stay there any longer. Worst thing is being a hilton instead of offering something (anything) like fruits for apology they gave a letter in every room which I've put up. Comeon! The manageress whom I had informed of all these problems before, came to apologize while they called me a taxi when we checked out, but the damage was done. It okay to have a few problem sometimes at hotels as we travel a lot and know, but it's how the hotel handles it matters. They did a bad jo

An outstanding hotel”

We had an outstanding stay in this hotel. Everything was good. Great location on the ring road where a lot of the great buildings are located and a short walk into the shops and restaurants . Room was outstanding

Hilton Vienna Plaza - pleasant memories”

The stay was very comfortable and made pleasant by the friendly staff. The hotel has been recently refurnished hence there was a feeling of newness in the hotel, which one generally doesn't see in older European hotels. However, the refurbisihing wasn't fully complete and was still going on from the 6th floor upwards. We were on the fifth floor and things got very noisy from early in the morning and woke up the kids. This was a bit odd as we had inquired about this on phone based on other online reviews, before making the reservation and later at the time of checking in, but were told that the refurbishing work was completed. Wonder why they were not transparent about it.

Great staff and location”

Great location as its a 15 min walk to anywhere. Great staff ,good English and attentive to all needs. It's in need of an overhaul but aging gracefully . Huge rooms by European standards but showing there age and use.Wi -fi is only in foyer and code changes daily.Bit of a pain but plenty of lounge chairs to sit in.

Quality hotel accommodation in good location”

We enjoyed our stay at this hotel. The staff were friendlyj and the dining room was very good. There was an additional charge for wi-fi which issimply penny-pinching. It is time that travellers voted with their feet to send a message to large hotel chains who choose to charge us for internet access as this cost should be factored into the room rates. The hotel is in a good location but a short distance away from the main shopping areas, however main attractions are easily accessible by tram or a 10 minute stroll.

old style room on the culture street”

we found the hotel not so easy, since from outside apperance, you will not notice as it is quite small at the main entrance. but when walk into the room, we found it is exactly the style of we though about vienna, it fill full of culture smell. the only thing we feel sorry is about the wifi, it is not availabe in room, but cable connection there is.

A bit old building but good location.”

The hotel itself is a bit old but the room is quite large and clean. Staffs are helpful and they provide a good service, but wifi is not free. The hotel's location is very convenient to everything that you would want to do. It's also near the public transportation that served all parts of the city.

Lovely Hotel”

We stay in this hotel for three nights,the hotel is very quite and in a high standard.The location is good only fifteen to twenty minutes walk can reach the old town and two minutes walk to the metro or tram station. During hot Summer the air condition need to be adjusted a bit lower and paid Wifi.

Great hotel but not budget”

We spent one night in this hotel, the facilities are very luxurious, the internet access is too expensive and the rate is too high considering that breakfast is not included. This is not a budget hotel as you expect but location is quite convenient as it's ten minutes from the city centre and the staff is very friendly.

Vienna Plaza Hilton”

Myself and my wife stayed at the Hilton Vienna Plaza to celebrate our 30th wedding anniversary. We were not disappointed with our choice of hotel, in fact we were delighted. The room was very spacious - a rarity in a city location these days; the staff were exceptionally helpful in everything we asked of them. The location is great - very close to the Hapsburg Palaces; the Christmas markets; Town Hall; Parliament etc. Also has a tram stop and underground within a few seconds of the front door. All in all a fantastic place for a short break.

Great experience”

Location is rather nice

Modern”

Great

Great room ”

The room is very modern as nice . Hotel is very luxury and great for value

Excellent Service”

EXcellent Service , good location , Perfect Butler , large room but little old , Breakfast is o.k. , restaurant is acceptable. Excellent Service.