Vienna Plaza Hilton”

Myself and my wife stayed at the Hilton Vienna Plaza to celebrate our 30th wedding anniversary. We were not disappointed with our choice of hotel, in fact we were delighted. The room was very spacious - a rarity in a city location these days; the staff were exceptionally helpful in everything we asked of them. The location is great - very close to the Hapsburg Palaces; the Christmas markets; Town Hall; Parliament etc. Also has a tram stop and underground within a few seconds of the front door. All in all a fantastic place for a short break.

Very nice hotel”

I enjoyed my stay at the Hilton Vienna Plaza. All the staff were extremely helpful and the rooms were comfortable and very clean

old style room on the culture street”

we found the hotel not so easy, since from outside apperance, you will not notice as it is quite small at the main entrance. but when walk into the room, we found it is exactly the style of we though about vienna, it fill full of culture smell. the only thing we feel sorry is about the wifi, it is not availabe in room, but cable connection there is.

Older hotel, good location, nice breakfast”

We stayed here over Christmas during our trip around Europe. Nothing out of the ordinary & although Christmas decorations were up, there were no 'Merry Christmas' etc. It was nice to have access to sauna/spa/gym. We just felt more like a 'number' staying here than a person (we've been staying at s variety of hotels around Europe at a budget of ~$100AUD/night but thought we would splurge for Christmas, but a little disappointed with Hilton in Vienna). Nice breakfast spread but both mornings seemed to be very short in staff. Both mornings I had to wait by the kitchen to ask for s coffee & eggs. Plates weren't cleaned away (and we didn't eat much either). It was nice that breakfast packs were available for early checkouts like ours.

Hilton Vienna Plaza - pleasant memories”

The stay was very comfortable and made pleasant by the friendly staff. The hotel has been recently refurnished hence there was a feeling of newness in the hotel, which one generally doesn't see in older European hotels. However, the refurbisihing wasn't fully complete and was still going on from the 6th floor upwards. We were on the fifth floor and things got very noisy from early in the morning and woke up the kids. This was a bit odd as we had inquired about this on phone based on other online reviews, before making the reservation and later at the time of checking in, but were told that the refurbishing work was completed. Wonder why they were not transparent about it.

Exceptional”

Arrived rather early for our reservation (around 9 am), thinking of being able to drop our bag and walk around until the check out time at 3 pm, an eternity after a 15+ hours flight. Pleasantly surprised when the front desk told us that our room is available right away for our use. Ordered room service for our first meal in the city and it did not disappoint whatsoever. One of the better Hilton experience I had exprienced up to this point.

Fantastic hotel, well located, fabulous room.”

we found this hotel to be so well located for our holiday to Vienna. The reception staff were very pleasant and helpful. A very pleasant hotel.

Quality hotel accommodation in good location”

We enjoyed our stay at this hotel. The staff were friendlyj and the dining room was very good. There was an additional charge for wi-fi which issimply penny-pinching. It is time that travellers voted with their feet to send a message to large hotel chains who choose to charge us for internet access as this cost should be factored into the room rates. The hotel is in a good location but a short distance away from the main shopping areas, however main attractions are easily accessible by tram or a 10 minute stroll.

Dreary executive experience”

The Hilton Plaza failed miserably to meet the expectation of an executive stay. The lounge itself is overally bright in light 24 hrs, the chair comforts are plastic leathery chairs that are very heavy to move. The food is without doubt the poorest quality of buffet breakfast and canapes that I have encountered at any Hilton. After meeting with the GM Matthias Herd, nothing was resolved with regard to my concerns, he only condescended to tapping out an email that did nothing to alter my opinion. I was charged for an executive experience but did not receive anything close to one.

Great hotel but not budget”

We spent one night in this hotel, the facilities are very luxurious, the internet access is too expensive and the rate is too high considering that breakfast is not included. This is not a budget hotel as you expect but location is quite convenient as it's ten minutes from the city centre and the staff is very friendly.

Awesome!”

We really enjoyed our 3-night stay here. Girl at the reception was super nice. Our room was ready earlier than supposed. Very beautiful interior. The hotel location is 7 minutes walk from the city center. The sauna was very handy after long walks. It is small, however, it is not very popular, so we were all alone in the steam rooms. Breakfast is pretty expensive, about 30euros per person.

Exceptional”

The staff were truly exceptional. The desk staff helped us in so many ways - recommending restaurants and making reservations, finding places nearby to repair glasses, suggesting places to hear jazz, helping with computers for airlines issues etc. The wait staff at the restaurant were very attentive and flexible with service issues. Housekeeping staff cleaned later if we needed this. All told, this is a very well-run hotel.

Convenient location, spacious bathroom, good breakfast”

The location of the hotel is convenient. It is next to the subway station (Schottentor) and just 10 minutes walk to the city centre. Room is not too big but comfortable and the bathroom is spacious. Breakfast is good with variety of choices. Staff is helpful and polite. We are satisfied with this hotel overall for our 3-night stay.

WY from Hong Kong”

All major sightseeing in the cities are closed by and within walking distance, hotel team is very friendly. Will stay there again when I visit Vienne

Perfect Hotel for my purposes!”

Friendly and accommodating staff, nice executive lounge, large, modern and quiet room, good location. I will stay here again.

Too many problems that weren't handled properly at all!!”

At checkin I found Madleen to be very polite and friendly along with Igniat and Chang who were very helpful as well when we needed their guidance to get to Pandorf and Wein train station. However, with all the problems we had it was all overshadowed. First, the heating wasn't working in the room, called them and Abdullah came but was not able to fix it. So instead of changing our room, they kept 2 big heaters in our room. The same day we found that there is no hot water in the hotel. My wife and I got drenched in the rain while shopping all day and couldn't take a shower that night because of it and I started having a fever the next day because of it. The hot water came back on the next night! The next day morning there was no electricity in our room from 5 am till 10 am and we couldn't even call housekeeping or reception to check because telephones are powered by electricity. I honestly thought the whole hotel didn't have electricity but it turned out it was just our room. While leaving our room at 10 am I informed them and they said they will have it fixed before we got back to hotel after lunch and shopping and they did without informing us know why it happened. Well the same thing happened when within an hour hour of our return and then the engineer who came to check informed us that the power was tripping because of the heaters!! Really...I wasn't feeling well at all or else everyone would have got an earful from me. Good thing 3rd day we were leaving for our home to Prague and didn't have to stay there any longer. Worst thing is being a hilton instead of offering something (anything) like fruits for apology they gave a letter in every room which I've put up. Comeon! The manageress whom I had informed of all these problems before, came to apologize while they called me a taxi when we checked out, but the damage was done. It okay to have a few problem sometimes at hotels as we travel a lot and know, but it's how the hotel handles it matters. They did a bad jo

Comfortable stay with v polite staff”

The staffs were polite and helpful. The room is clean, comfortable and spacious. The hotel is also strategically located next to the U-bahn and is close walk around the central area where most attractions are located. :)

Large rooms and good location”

abt a 10 min walk from the city centre. the rooms are large and the price is also very reasonable. staff were helpful too.

Lovely Hotel”

We stay in this hotel for three nights,the hotel is very quite and in a high standard.The location is good only fifteen to twenty minutes walk can reach the old town and two minutes walk to the metro or tram station. During hot Summer the air condition need to be adjusted a bit lower and paid Wifi.

Convenient location”

N Tower provides free breakfast for guests. Room is not big but usual size for hotels in Japan. Convenient location to reach Tokyo airports, just walk across the road & you will find Shinagawa Station where you may take Narita Express & Keikyu lines for Tokyo Narita & Haneda airports.