Hilton Xi'an

Hilton Xi'an

No 199 Dondxin Road Xincheng District, City Center, Xian, China, 710005
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    Lobby Hilton Xi'an
    Swimming pool Hilton Xi'an
    Fitness center Hilton Xi'an
    2 Bedroom Presidential Suite - Room plan Hilton Xi'an
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    Exterior view Hilton Xi'an

    Hilton Xi'an Reviews

    8.5
    Excellent
    /10
    (169 reviews)See what guests said
    8.4
    Excellent

    "We are experience the warm & supportive in Cafe & restaurant..."

    Susan A.

    -

    November 6, 2018

    9.0
    Exceptional cleanliness
    Recommended by 91% of guests

    Things you’ll love about Hilton Xi'an

    Things you'll love

    • 700 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Forest of Stone Steles Museum1.83 km
  • Bell Tower1.88 km
  • Drum Tower2.17 km
  • Muslim Quarter2.21 km
  • Xi'an City Wall (Chengqiang)2.28 km
  • Xi'an Mosque2.37 km
  • Shaanxi History Museum4.57 km
  • Giant Wild Goose Pagoda5.17 km
  • Mausoleum of the First Qin Emperor31.58 km
  • Terracotta Warriors32.41 km
  • This property is in high demand!

    Booked 76 times this week

    Value for money8.3
    Distance to city center2km
    Location rating8.6
    Nearest airportXi'an Xianyang International Airport (XIY)
    Distance to airport27.3 km

    Rooms available at Hilton Xi'an

    8.7
    Excellent
    Room comfort & quality
    King Hilton Executive
    King Hilton Executive
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Presidential Suite
    2 Bedroom Presidential Suite
    ...
    • Room size: 248 m²/2669 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Hilton Guestroom
    King Hilton Guestroom
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Executive
    Twin Hilton Executive
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Deluxe Suite
    King Deluxe Suite
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Accessible Room
    King Accessible Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Hilton Deluxe
    Twin Hilton Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Hilton Deluxe
    King Hilton Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Ambassador Suite
    Ambassador Suite
    ...
    • Room size: 123 m²/1324 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Hilton Guestroom
    Twin Hilton Guestroom
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Hilton Xi'an?

    What people love about Hilton Xi'an

    • 8.8
      Excellent

      "Staff are excellent, especially the Concierge."

      Chia W.

      |

      September 25, 2018

    • 8.8
      Excellent

      "Breakfast selection and quality was also very good."

      Chia W.

      |

      September 25, 2018

    • 10.0
      Exceptional

      "The services and facilities are excellent!"

      WAI L.

      |

      March 10, 2018

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    More about Hilton Xi'an

    More about Hilton Xi'an

    8.4
    Excellent

    "We are highly appreciated of Alex Fu high performance to rec..."

    Susan A.

    |

    November 6, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Close to the city wall and a very delicious and interesting..."

    CHRISTIAN

    |

    January 6, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Xi'an from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (169)Booking.com Reviews (308)
    8.5
    /
    10
    Cleanliness9.0
    Facilities8.5
    Location8.6
    Room comfort and quality8.7
    Service8.6
    Value for money8.3
    All languages
    All guests (169)
    All room types

    Show reviews that mention 

    Showing 101 verified guest comments
    12345
    8.4
    Excellent
    kevin from Malaysia
    Family with teens
    Twin Hilton Guestroom
    Stayed 2 nights in December 2018

    Very mediocre and old”

    Entrance was beautiful with huge pics. The room is big but too warm. We had to keep window opened for the cool air outside. Shower is not strong. Breakfast is not great, poor quality. We stayed in New world Beijing and was impressed. This hotel is only good for location n bed.

    Reviewed December 30, 2018
    10.0
    Exceptional
    WAI from Australia
    Couple
    King Hilton Guestroom
    Stayed 2 nights in March 2018

    The service and facilities are excellent!”

    The services and facilities are excellent! The staffs were very friendly and the guy works at the swimming pool called Kim was very helpful! The concierge explained details and clear instruction and gave us a few options how to spend the remaining time in Xian doing the sightseeing. I will definitely use Hilton again when I go back to xian next time.

    Reviewed March 10, 2018
    8.0
    Excellent
    Colin from United Kingdom
    Solo traveler
    Twin Hilton Guestroom
    Stayed 2 nights in December 2015

    A nice stay ”

    Special promotion upgrade, hotel decor, location.

    They offered us a promotional upgrade to the executive lounge for about 100 RMB extra (between two) on top of the breakfasts we were going to get anyway. This gave 2 hours of free flow alcohol including help yourself to spirits and a unlimited selection of 'finger food' buffet. It was awsome.

    Reviewed December 21, 2015
    8.0
    Excellent
    SAM from Macau
    Business traveler
    King Hilton Deluxe
    Stayed 2 nights in November 2012

    Luxury in the central city” ”

    VERY GOOD

    Great room, view was of tenements across the street, hotel is cubed with a central court yard. Food was good in the main dining room, with a lot of local specialites so haved a lot of hassle of having to do street food.

    Reviewed November 29, 2012
    9.3
    Exceptional
    Lisa from New Zealand
    Couple
    King Hilton Guestroom
    Stayed 1 night in August 2012

    Great Hotel, Great Service”

    Service

    Great hotel. first time we had stayed at a 5 star hotel and it lived up to our expectations. We were greeted by bellhops as soon as we stepped foot onto their premesis and they took our bags and while we were waiting to check in, were given two ice cold bottles of water. Brilliant! Rooms were large and very comfortable. Gym, bar and restaurant were all great. Be warned however, that as this hotel is quite new and you will struggle to find anyone that speaks english, its best to be prepared and have a map as to where abouts the hotel is. We walked around for 3 hours trying to get directions for it. no taxi drivers would take us there from the centre of the city (may be too close). Once we finally found the hilton though, our terrible start to the day was quickly forgotten.

    Reviewed October 02, 2012
    8.4
    Excellent
    Susan from Hong Kong
    Couple
    King Hilton Guestroom
    Stayed 5 nights in October 2018

    Convenient! Comfortable! ”

    We are experience the warm & supportive in Cafe & restaurant in Hilton! We are highly appreciated of Alex Fu high performance to recommend & arrangement transportation with special care and beyond the service! Always special care with my 88 years old dad need! Always do better than the necessary! Always with smile & warm greeting! Always concern our need with heart!

    Reviewed November 06, 2018
    10.0
    Exceptional
    fiona from Malaysia
    Solo traveler
    Twin Hilton Guestroom
    Stayed 2 nights in October 2018

    Quiet, clean and central”

    The buffet breakfast at this hotel was not what I had hoped for. There was little in the way of a fresh fruit selection. The food was not really all that warm such as the eggs, little pancakes or waffles and the toast had to be put through the toaster 3 times before it was toast. The fist morning there were chefs there at their stations so you could ask for freshly cooked items the second morning they weren't there and the food was cold. If you dont care about breakfast, the rest of my stay there was good.

    Reviewed October 14, 2018
    7.2
    Very good
    Siu from Hong Kong
    Couple
    Twin Hilton Guestroom
    Stayed 3 nights in June 2018

    Not the best location”

    Xian is a rather old city in my mind but I do expect more when I spent that money for hotel. Hilton Xian has good and bad. The good side is that it's located very close to the local restaurants and famous "YungXinFong", the bad side is that it's located in a rather old area. I do not feel like staying in these areas during a vacation and I do expect more when I spent that money for a hotel. Everything is nice except the location, but for some people it might be a good pick to enjoy the local vibe.

    Reviewed June 26, 2018
    8.8
    Excellent
    Chia from China
    Couple
    Twin Hilton Deluxe
    Stayed 2 nights in September 2018

    Nice Hotel Right in the Heart of Xian”

    The hotel is a bit dated but still quite nice. Staff are excellent, especially the Concierge. Extremely helpful with directions and advices. Breakfast selection and quality was also very good.

    Reviewed September 25, 2018
    9.6
    Exceptional
    Ismail from United Kingdom
    Couple
    Twin Hilton Guestroom
    Stayed 2 nights in April 2016

    Xian ”

    Great hotel, upgraded to executive rooms which were great as was the breakfast. Hotel is a bit of distance to the main attractions (a 20 / 30 min walk) but taxis are cheap and the walk itself is very nice. Staff at the hotel are always very helpful and room service is incredible!

    Reviewed May 04, 2016
    10.0
    Exceptional
    Gwion from United Kingdom
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in March 2015

    Nice hotel, well located for tourist sites”

    Location, Comfort, Room Standard

    Good stay in a nice hotel, conveniently located for walking the city walls, the bell tower and the big goose pagoda. We dined in the Chinese restaurant which was a good standard. There are also a lot of snacks available at a food market just outside. The rooms were comfortable, clean and a good size.

    Reviewed May 02, 2015
    8.3
    Excellent
    Alan from United Kingdom
    Couple
    Twin Hilton Guestroom
    Stayed 4 nights in April 2015

    Great value for money hotel”

    Standard of the hotel is very high. The location and the staff

    After quite a drive from the airport when you arrive at the the hotel the reception area is instantly appealing and immaculate. We had dinner in the Chinese restaurant which was first class and the standard of the rooms was very good. As we were only staying for a few nights we only booked a guest room which was to the front of the hotel. The room was very good but there is a lot of traffic noise from the Chinese drivers who like to use their car horns ' quite a lot'. This did not put us off but I think that some people would find it annoying. We also paid for breakfast which was just OK.

    Reviewed May 02, 2015
    9.3
    Exceptional
    timothy from United States
    Solo traveler
    King Hilton Guestroom
    Stayed 3 nights in July 2014

    Wonderful and Comfortable Hotel”

    The rooms are very exquisite and clean. The bathroom I love the layout as it has both a separate shower and bath. Staff were very helpful.

    I loved this hotel as it was in a good location and the room was wonderful. I slept so well as the bed was very comfortable and the rooms are so quiet. The bathroom was so nice if I was to remodel my bathroom I would copy their design as they utilize the space very well and it is so nice. There is a glass panel that separates the bedroom from the bathroom and if you want privacy you push a button and the shade goes down. The rain shower was awesome as I took several showers because I liked it so much. The room was very modern and had all the amenities I needed so I was very happy. The staff were very accommodating as they helped me book a private car and driver so I could go to the Terracotta Warrior exhibit. Ivy was very helpful and speaks good English. I really felt that most of the staff were very helpful and accommodating. The room safe is excellent as I felt my stuff was secure. The only concern I had was I came back to my hotel room and my door was unlocked. Nothing was stolen, but still concerning. The issue was the room did not always lock after the maid was in the room. For whatever reason when she swiped her card to open the room the door did not lock afterwards. In the morning I showed the maid this and she made sure to swipe her card again to lock the room so no more problems after that so you just need to double check your door. Make sure before you leave the room that you plan out your destinations and either know what buses you are taking or have the addresses in Chinese. Cabs are plentiful but they are picky about where they take you so be prepared. I was not prepared and walked a lot. Overall, Xian was nice and I would stay at the Hilton Xian again as it is an excellent hotel. Make sure to check out the food vendors across the street as they open about 10 pm and the street is transformed into one big outdoor late night restaurant.

    Reviewed August 01, 2014
    9.0
    Exceptional
    Kanghao from Singapore
    Couple
    King Hilton Guestroom
    Stayed 1 night in February 2014

    Luxurious retreat in Xi'an city”

    Comfortable, spacious and well appointed

    The Xi'an Hilton is definitely one of the more luxurious hotels to be found in the city, and it is a treat to step into one of their well-appointed rooms at the end of a long day of exploring. The tours desk is extremely helpful and went out of their way to help us organize our trip to Mt Hua, which is a must-do. Staff are friendly and approachable, and most speak good English.

    Reviewed March 04, 2014
    8.3
    Excellent
    Guido from Germany
    Couple
    King Hilton Guestroom
    Stayed 2 nights in December 2013

    Excellent Hotel - Good Value for Money”

    Excellent Location and high standard

    The stay at the Hilton Xian was excellent in all aspects, we got an upgrade for just a little extra payment, the Hotel looks pretty new, rooms are large and luxury, food is great. The only negative is the bar, where the staff is slow, rude and of course cannot mix any standard drink (Cocktail), but that is most Hotels in China..

    Reviewed January 02, 2014
    9.3
    Exceptional
    Peta from Australia
    Couple
    King Deluxe Suite
    Stayed 3 nights in April 2013

    Pay extra for an executive suite!”

    Executive suite services, beautiful lobby, attentive staff

    Extremely well appointed room on the Executive Floor, (eg. HDMI & USB connections to the Lounge Room TV from study desk). The additional services available with an Executive Suite were well worth the extra outlay in cost (eg. "Happy Hour" and breakfast served in the Executive Lounge, express checkin-in/out via dedicated staff in the Executive Lounge). The concierge service wasn't as slick as I would have expected from this standard of hotel, however a little patient waiting goes a long way in China. They don't like to say no, so sometimes yes means no and 1 minute means 10 ! Management were swift and thorough when responding to a complaint (damage to my tablet computer), however language differences made the interaction difficult and protracted, and ultimately it was not resolved from my perspective (oh well, that's what travel insurance is for!). Located within and in close proximity to the old town wall (East Gate). Overall a very pleasant stay, an oasis from the hubbub & pollution outside.

    Reviewed May 01, 2013
    9.7
    Exceptional
    kenneth from United States
    Group
    Twin Hilton Guestroom
    Stayed 2 nights in December 2012

    The best service provides unforgettable experience”

    hotel staff who were personable, polite and responsive

    The facilities at Hilton Xi'an is as good as any 5 star hotel. It is comfortable, clean and has great food. The location was convenient, close to the metro and walking distance from several popular tourist sites. The best feature of the hotel is the staff - the reception desk staff, the concierge, the staff at Cafe Xi'an where we had our breakfast, the staff of the executive lounge, the people who staff "magic" (the number you call when you need any kind of help - were all superb. Everyone was not only friendly and completely courteous, they were genuinely friendly and went out of the way to provide service that is exceptional. I had a 13month old with me and the staff at Cafe Xi'an would do everything to be helpful - get me my food and any thing I needed including being genuinely friendly to me and my daughter. When she caught a cold, a staff at the executive lounge made us special pear tea for her cough and served me and my friend as well. When my daughter did not get better and I decided to take her to the hospital the staff at Magic and reception gave me all the information i needed on how to get to the hospital, arranged a cap and a hotel staff to accompany me. I would have been totally lost in the hospital even though I spoke some mandarin. At the end of the trip, when we returned, several staff came up to us to inquire if my daughter was all right and offered to send up a bowl of oatmeal and the staff who accompanied us for several hours refused the tip I offered. By the end of our week stay, we felt like we were leaving a family of friends behind who knew us and cared about us. It is the exceptional staff and service that makes this hotel stand out beyond any other 5 star hotels we have stayed in. We went on to Guangzhou to a bigger more posh hotel with lots of staff, but the quality of service was just not the same.

    Reviewed December 24, 2012
    9.7
    Exceptional
    Karen from United Kingdom
    Couple
    King Hilton Executive
    Stayed 2 nights in June 2012

    Fantastic Hotel”

    Brand new Hotel, luxurious throughout, Executive Lounge

    This is one of the best Hilton hotels we have stayed in, staff very helpful, we booked an Executive Room and was well worth the extra. The rooms were gorgeous, hotel throughout was very clean. Would recommend this hotel.

    Reviewed November 07, 2012
    9.7
    Exceptional
    Ramanathan from Canada
    Family with teens
    King Hilton Guestroom
    Stayed 1 night in August 2012

    Nice hotel in a great location”

    Location

    the location is great with good amenities. nice spacious room with great ameneties. fast room service with great food. beds were comfortable. the staff were very helpful. i liked the media plugin on the wall that allowed me to connect my camera and review the video on the. room tv.

    Reviewed September 10, 2012
    8.3
    Excellent
    Frances from United States
    Group
    Twin Hilton Guestroom
    Stayed 2 nights in July 2012

    Great stay in Xi'an!”

    Clean, comfortable, very helpful staff

    Stayed 2 nights at the Xi'an Hilton. Check-in was quick, efficient and friendly. It was easy to convert currency at the hotel. They gave good directions to the city wall, arranged for a car, driver, and English-speaking guide for a day (7 hours) at a reasonable price. The guide, Helen was a former English teacher and very informative as well as very nice. We went to Ban Po Neolithic site, factory to see how terra cotta warriors were made, saw the terra outta warriors (amazing!), then went to a small art museum where we got a tour from the very witty Rebecca and got to practice calligraphy--great fun and very interesting. Bell staff helped us get a motorbike pulled carriage to the Muslim Quarter when we got back in the afternoon. A 20 minute walk back to hotel. My adult daughter's tummy was a bit off after 5 days traveling so we ate at the Sofitel just a black and a half from the Hilton--Xi'an style spinach noodles were abundant and delicious. Ate at a clean and good Chinese restaurant across from the Hilton one night, too. Hotel swimming pool was very large. Bell staff arranged for taxi to airport. Few English speakers in Xi'an so get hotel staff to write destinations on paper and pick up a hotel card to show taxi drivers or ask for directions. We felt safe and comfortable in the very nice hotel and room.

    Reviewed July 19, 2012
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    Hilton Xi'an
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    • Excellent location
    • Forest of Stone Steles Museum
    • Wulukou Metro Station is within 0.68 km