Exterior view, Hilton Zhoushan in Zhoushan
Ponglai Suite - Bed, Hilton Zhoushan in Zhoushan
Lobby, Hilton Zhoushan in Zhoushan
Separate living room, Hilton Zhoushan in Zhoushan
Restaurant, Hilton Zhoushan in Zhoushan
Restaurant, Hilton Zhoushan in Zhoushan
Hilton Zhoushan

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9.5Exceptional

4,725 reviews

4,725 reviews

Cleanliness 8.7
Facilities 8.6
Location 8.6
Service 8.5
Value for money 8.4
Room comfort and quality 8.0
See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Kaihong Plaza
1.4 km
Zhoushan Taohua Island
3.9 km
Zhujiajian Island
4.0 km
Shenjiamen
4.1 km
XinJie
4.1 km

Hilton Zhoushan

777 Haizhou Road, Donggang Street, Putuo, Zhoushan, China, 316100 - See map
Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hilton CleanStay

Clean and Ready for you

Facilities

Airport transfer

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Value for money8.4
Distance to city center0.5 km
Location rating8.6

Rooms available at Hilton Zhoushan

Very good
Room comfort & quality

8

Putuo Suite
...
  • Room size: 163 m²/1755 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 122 m²/1313 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Executive Sea View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Executive Lake View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Suite
...
  • Room size: 163 m²/1755 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Superior Guest Lake View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe Lake View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Guest Lake View King Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Ponglai Suite
...
  • Balcony/terrace
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
Superior Guest Sea View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hilton Zhoushan have bars on the premises?

Enjoy your holiday retreat the best way yet with Hilton Zhoushan's bar and nightclub readily available right in front of your doorstep for whenever you need a drink or two.

Does Hilton Zhoushan have a swimming pool?

While relaxing at Hilton Zhoushan, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Is car parking available at Hilton Zhoushan?

Hilton Zhoushan has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the closest airport from Hilton Zhoushan?

The average travel time to get from Hilton Zhoushan to the airport is 12 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

When was Hilton Zhoushan built?

Hilton Zhoushan was built in 2015.

At what time of the year is Hilton Zhoushan most popular?

Hilton Zhoushan's most popular month where verified tourists have stayed the most is in October.

What was the average room rate for Hilton Zhoushan been in the past month?

The average room rate for Hilton Zhoushan in the past month is 730.12 CNY, compared to city's average of 354.87 CNY.

What is the verified guest review consensus about Hilton Zhoushan's beds?

100.0% of our past visitor critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hilton Zhoushan down in the review section.

What is the verified guest review consensus about Hilton Zhoushan's view?

67.0% of our past visitor reviews have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hilton Zhoushan down in the review section.

More about Hilton Zhoushan

More about Hilton Zhoushan

Experience Luxury and Convenience at Hilton Zhoushan

Welcome to Hilton Zhoushan, a 4.5-star hotel in the heart of Zhoushan, China. Built in 2015, this modern and elegant hotel offers a perfect blend of luxury, comfort, and convenience. With its prime location just 0.5 km from the city center, Hilton Zhoushan provides easy access to the city's attractions, shopping centers, and entertainment venues. Whether you are visiting for business or leisure, this hotel is the ideal choice for a memorable stay. At Hilton Zhoushan, check-in begins at 03:00 pm, allowing you ample time to settle in and unwind after your journey. The hotel's check-out time is until 12:00 pm, ensuring a relaxed departure. For added convenience, the hotel is only a short 12-minute drive away from the airport, making it a hassle-free journey for travelers. Families with children will find Hilton Zhoushan to be a welcoming destination. The hotel's child policy allows children between the ages of 0 to 17 to stay free of charge. This means that you can enjoy a comfortable and enjoyable stay with your little ones without any additional cost. Hilton Zhoushan is committed to providing a family-friendly environment and ensuring that your children have a memorable experience during their stay.

Unwind and Indulge in Hilton Zhoushan's Entertainment Facilities

Hilton Zhoushan in Zhoushan, China offers a wide range of entertainment facilities that are sure to enhance your stay. Whether you're looking to relax and unwind or have a fun night out, this hotel has something for everyone. Start your evening by visiting the hotel's stylish bar, where you can enjoy a refreshing cocktail or a glass of wine. The bar offers a cozy and sophisticated atmosphere, perfect for socializing or enjoying a quiet drink. For those looking to dance the night away, Hilton Zhoushan also features a vibrant nightclub. With its energetic music, lively ambiance, and spacious dance floor, this nightclub is the ultimate destination for party-goers. If you're in need of some relaxation, the hotel's sauna and steam room are the perfect places to unwind. Indulge in a rejuvenating session, letting the heat melt away your stress and leaving you feeling refreshed and revitalized. For those who enjoy the outdoors, Hilton Zhoushan boasts a beautiful garden where you can take a leisurely stroll or simply sit back and enjoy the serene surroundings. The garden provides a peaceful oasis, allowing you to escape the hustle and bustle of the city. Additionally, the hotel offers a shared lounge/TV area, where you can catch up on your favorite shows or connect with fellow travelers. This cozy space provides a comfortable environment for relaxation and socializing. Lastly, don't forget to visit the gift/souvenir shop to pick up some mementos of your stay. Whether you're looking for unique souvenirs or last-minute essentials, this shop has you covered. With its diverse range of entertainment facilities, Hilton Zhoushan ensures that every guest has a memorable and enjoyable stay. Whether you're looking for excitement, relaxation, or a bit of both, this hotel has everything you need to make your stay unforgettable.

Stay Active at Hilton Zhoushan's Premier Sports Facilities

At Hilton Zhoushan, we understand the importance of staying active during your travels. That's why we offer an array of top-notch sports facilities to cater to your fitness needs. Dive into our luxurious indoor pool and enjoy a refreshing swim, or break a sweat at our state-of-the-art fitness center equipped with modern exercise machines and equipment. Our 24-hour fitness center ensures that you can work out at any time that suits your schedule, ensuring you never miss a beat in your fitness routine. For those who prefer outdoor activities, Hilton Zhoushan also boasts tennis courts where you can unleash your inner tennis pro. Challenge your friends or family to a friendly match and enjoy the beautiful surroundings as you engage in some friendly competition. Best of all, our tennis courts are available to guests free of charge, making it the perfect option for both leisure and fitness enthusiasts. Whether you're a seasoned athlete or just looking to have some fun, Hilton Zhoushan's sports facilities have got you covered for an active and enjoyable stay.

Convenience Facilities at Hilton Zhoushan

When it comes to convenience, Hilton Zhoushan goes above and beyond to ensure that guests have a comfortable and hassle-free stay. With a wide range of facilities and services available, you'll have everything you need right at your fingertips. Start your day with the convenience of 24-hour room service, allowing you to enjoy a delicious meal or a refreshing beverage in the comfort of your own room, at any time. The hotel also offers laundry service and dry cleaning, making it easy for you to keep your clothes fresh and clean throughout your stay. For added convenience, Hilton Zhoushan provides safety deposit boxes, so you can securely store your valuables during your visit. The concierge is always on hand to assist with any requests or recommendations, ensuring that you have a seamless experience from check-in to check-out. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel offers express check-in/check-out and luggage storage services, making your arrival and departure smooth and hassle-free. If you need any last-minute essentials or snacks, there's a convenience store on-site where you can easily find what you're looking for. With daily housekeeping, you can rest assured that your room will always be tidy and comfortable. Hilton Zhoushan truly prioritizes your convenience, making your stay in Zhoushan a memorable one.

Convenient Transport Facilities at Hilton Zhoushan

At Hilton Zhoushan, guests can enjoy a hassle-free and convenient stay with a range of transport facilities available. The hotel offers airport transfer services, ensuring a smooth and comfortable journey for guests arriving or departing from Zhoushan. For those looking to explore the city and its surroundings, Hilton Zhoushan provides tours and ticket services, making it easy to discover the best attractions and activities in the area. For guests with their own vehicles, the hotel offers valet parking and a car park onsite, providing secure and convenient parking options. Additionally, car hire services are available for those who prefer to drive themselves. Traveling around the city is also made easy with the hotel's taxi service, allowing guests to reach their desired destinations quickly and efficiently. With a complimentary car park free of charge, guests can enjoy the convenience of parking without any additional fees. Hilton Zhoushan ensures that guests have all the necessary transport facilities to make their stay enjoyable and stress-free.





Indulge in Culinary Delights at Hilton Zhoushan

At Hilton Zhoushan, guests are treated to a delightful array of dining options that cater to every palate. Whether you're craving a quick bite or a leisurely meal, the hotel's dining facilities are sure to satisfy your culinary desires. Start your day with a scrumptious breakfast at the breakfast buffet, where a wide selection of hot and cold dishes await. From freshly baked pastries to made-to-order omelettes, there's something to please everyone's taste buds. For those seeking a casual dining experience, the hotel's coffee shop is the perfect spot to relax and enjoy a cup of freshly brewed coffee or tea. Indulge in a variety of light bites and snacks, or treat yourself to a decadent dessert. If you prefer a more formal setting, the hotel's restaurant offers a sophisticated ambiance and an extensive menu of international and local cuisines. From mouthwatering seafood dishes to flavorful Chinese specialties, every dish is prepared with the finest ingredients and served with impeccable presentation. In addition to these dining options, Hilton Zhoushan also provides 24-hour room service, allowing guests to enjoy a delicious meal in the comfort of their own room. For those who enjoy outdoor dining, the hotel offers BBQ facilities where you can savor grilled delights while enjoying the beautiful surroundings. With daily housekeeping ensuring a clean and inviting atmosphere, Hilton Zhoushan is the perfect destination for food enthusiasts looking to indulge in a memorable dining experience.

Luxurious and Spacious Rooms at Hilton Zhoushan

Discover a range of luxurious and spacious rooms at Hilton Zhoushan, offering the perfect blend of comfort and style. Choose from a variety of room types to suit your preferences and needs. Indulge in the Accessible King room, featuring a generous 45 square meters of space and a plush King bed. For a breathtaking view of the lake, opt for the Deluxe Lake View King Room or the Deluxe Lake View Twin Room, both offering the same spaciousness and comfort. If you prefer a stunning view of the sea, the Deluxe Sea View King Room or the Deluxe Sea View Twin Room are perfect choices. These rooms also offer 45 square meters of space, ensuring a relaxing and enjoyable stay. For those seeking a truly luxurious experience, the Executive Deluxe Suite is an ideal option. With a massive 163 square meters of space and a Super King bed, this suite provides the ultimate in comfort and indulgence. Booking your stay at Hilton Zhoushan through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room at the best rate, ensuring a memorable and enjoyable stay at Hilton Zhoushan. So why wait? Book your room today and experience luxury at its finest.

Discover the Serenity of Putuo in Zhoushan, China

Nestled amidst the breathtaking beauty of Zhoushan, China, Hilton Zhoushan offers the perfect gateway to explore the enchanting island of Putuo. Known for its serene atmosphere and spiritual significance, Putuo is one of the four sacred Buddhist mountains in China. As you step foot onto the island, you'll be greeted by a sense of tranquility that permeates the air. Putuo is home to several ancient Buddhist temples, including the renowned Puji Temple and Fayu Temple, where visitors can immerse themselves in the rich cultural heritage and witness the devotion of worshippers. The island's lush landscapes and picturesque scenery make it an ideal destination for nature lovers and photography enthusiasts. Beyond its spiritual allure, Putuo also offers a range of recreational activities. Take a leisurely stroll along the pristine beaches, feel the sand between your toes, and let the gentle waves soothe your soul. Embark on a boat trip to explore the surrounding islands and marvel at the stunning rock formations that dot the coastline. Indulge in fresh seafood delicacies at the local restaurants, where you can savor the flavors of the sea while enjoying panoramic views of the ocean. Whether you seek spiritual enlightenment, natural beauty, or simply a peaceful retreat, Putuo in Zhoushan, China, provides a sanctuary for the soul. Experience the serenity of this enchanting island and create unforgettable memories at Hilton Zhoushan.

Convenient Transportation from Airports to Hilton Zhoushan

Located in the scenic Putuo district of Zhoushan, China, Hilton Zhoushan offers a luxurious and comfortable stay for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the convenient transportation options available. If you are arriving at Zhoushan Putuoshan Airport, the closest airport to Hilton Zhoushan, you can easily reach the hotel by taxi or private transfer. The journey takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available outside the airport terminal, and it is advisable to use licensed taxis for a safe and hassle-free ride. Alternatively, you can pre-arrange a private transfer with the hotel for a more personalized and convenient experience. For travelers arriving at Shanghai Pudong International Airport, the journey to Hilton Zhoushan takes approximately 3 hours by car. From the airport, you can take a taxi or use a car rental service to reach the hotel. The scenic drive will take you through beautiful landscapes and give you a glimpse of the stunning natural beauty of Zhoushan. No matter which airport you arrive at, Hilton Zhoushan is easily accessible, offering a tranquil and luxurious retreat amidst the picturesque surroundings of Zhoushan. With its world-class amenities, attentive service, and stunning views, Hilton Zhoushan is the perfect choice for both leisure and business travelers.

Discover the Natural Beauty and Spiritual Serenity near Hilton Zhoushan

Nestled in the captivating city of Zhoushan, China, Hilton Zhoushan offers easy access to several remarkable landmarks and attractions. One of the most prominent nearby destinations is Putuo Mountain (Putuoshan), a sacred Buddhist site renowned for its stunning natural beauty and spiritual significance. As you ascend the mountain, you'll be greeted by lush forests, picturesque temples, and breathtaking views of the surrounding sea. Immerse yourself in the tranquil atmosphere and discover a sense of peace and serenity like no other. Another must-visit attraction near the hotel is Qianbu Jinsha Beach, a pristine stretch of golden sand that offers a perfect retreat for beach lovers. Spend your day basking in the warm sun, taking leisurely walks along the shore, or indulging in thrilling water sports. The crystal-clear waters and gentle waves create an idyllic setting for relaxation and rejuvenation. For those seeking cultural enrichment, Zhoushan Huiji Temple is a fascinating site to explore. This ancient temple, dating back to the Ming Dynasty, showcases exquisite architecture and intricate carvings. Step inside to admire the ornate decorations and immerse yourself in the rich history and spirituality of this revered place. Whether you're a nature enthusiast, beach lover, or culture seeker, Hilton Zhoushan's surrounding landmarks and attractions offer a diverse range of experiences that will leave you captivated.









Shop 'til you drop at Kaihong Plaza

Located just a stone's throw away from Hilton Zhoushan, Kaihong Plaza is a shopper's paradise. This bustling shopping complex offers a wide range of retail outlets, from high-end designer boutiques to local specialty stores. Indulge in some retail therapy as you browse through the latest fashion trends, accessories, electronics, and more. After a long day of shopping, recharge at one of the many cafes or restaurants in the plaza, offering a variety of cuisines to satisfy any craving. Whether you're looking for a fashion-forward outfit or a unique souvenir to take home, Kaihong Plaza has it all.

Luxury at an Unbeatable Value

Experience the epitome of luxury at Hilton Zhoushan without breaking the bank. With an average room price of just $144, you can indulge in world-class amenities and impeccable service at an incredible value. Compared to the average price of a hotel room in Zhoushan, which sits at $101, Hilton Zhoushan offers an unparalleled experience at an affordable price. At Hilton Zhoushan, you'll find yourself surrounded by elegance and sophistication. Each room is tastefully decorated and equipped with modern comforts, ensuring a relaxing and rejuvenating stay. From plush bedding to stunning city or ocean views, every detail has been carefully curated to provide a truly memorable experience. In addition to the lavish accommodations, Hilton Zhoushan offers a range of facilities and services that cater to every guest's needs. Whether you're looking to unwind at the spa, take a dip in the pool, or savor exquisite cuisine at one of the on-site restaurants, you'll find everything you desire right at your fingertips. Don't miss out on this exceptional opportunity to experience luxury at an unbeatable value at Hilton Zhoushan in Zhoushan, China.

The Best Hotel in Zhoushan

Hilton Zhoushan has consistently received rave reviews from its satisfied customers, making it the best hotel in Zhoushan without a doubt. Guests have praised the hotel for its exceptional service, luxurious amenities, and stunning views. One guest mentioned that the hotel staff went above and beyond to ensure their stay was comfortable and memorable. Another guest highlighted the beautiful surroundings and breathtaking views of the ocean from their room. The hotel's attention to detail and commitment to providing a top-notch experience have also been highly appreciated by reviewers. With its excellent reputation and outstanding customer reviews, Hilton Zhoushan is undoubtedly the best choice for travelers seeking a memorable stay in Zhoushan.

Luxury and Comfort at Hilton Zhoushan

Experience the epitome of luxury and comfort at Hilton Zhoushan, where exceptional customer ratings speak volumes about the hotel's excellence. With an impressive overall rating of 8.6, this hotel is a top choice for travelers seeking a memorable stay in Zhoushan, China. One of the standout features of Hilton Zhoushan is its exceptional facilities, which have earned a remarkable rating of 8.6. Guests can indulge in a range of amenities, including a state-of-the-art fitness center, a refreshing outdoor pool, and a rejuvenating spa. Whether you're looking to stay active or unwind after a long day of exploring, this hotel has everything you need to make your stay truly unforgettable. Another highlight of Hilton Zhoushan is its impeccable cleanliness, with a rating of 8.7. From the moment you step into the hotel's elegant lobby to the pristine guest rooms, you'll be greeted with a spotless environment that exudes sophistication. The dedicated housekeeping team ensures that every corner of the hotel is meticulously maintained, allowing guests to relax and enjoy their stay in a hygienic and comfortable setting.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

2 mentions

Taxi

1 mention

View

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Nightclub
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Restaurants on site
  • Cuisine: American, Asian
御玺
  • Cuisine: Chinese
  • Cuisine: Grill/BBQ

Location

777 Haizhou Road, Donggang Street, Putuo, Zhoushan, China, 316100
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pricing standard for children dining buffet:
    Children under 1.2m will have buffet free of charge.
    Children between 1.2m to 1.4m will be charged 50% of the adult price.
    Children over 1.4m will be charged the adult price.
  • Special Discount for in-house Hilton Honors Guests:

    - Enjoy 15% off (except beverages) in Chinese Restaurant
    - Enjoy 15% off for Dinner Buffet from Sunday to Thursday
    - Enjoy 20% off for Dinner Buffet from Friday to Saturday

    Hilton Honors In-House Guests are entitled to enjoy above discount.
    Non-Hilton Honors In-House Guests are welcome to enroll as Hilton Honors Members to enjoy offered discount.
    All above special discounts are not available on public holidays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 CNY
  • Distance from city center0.5 km
  • Travel time to airport (minutes)12
Extras
  • Breakfast charge (unless included in room price)166 CNY
  • Daily Internet/Wi-Fi fee0 CNY
The property
  • Number of bars/lounges1
  • Number of restaurants4
  • Room voltage220
  • Year property opened2015

Property announcements

Due to the dredging and renovation, there is no urban lake view for the landscape of the lake view room, but you can enjoy the mountain view and the city night view.

Reviews of Hilton Zhoushan from real guests

8.5
Cleanliness8.7
Facilities8.6
Location8.6
Service8.5
Value for money8.4
Room comfort and quality8.0
High score for Zhoushan
Rating
9+ Exceptional (11)
8-9 Excellent (5)
7-8 Very Good (11)
6-7 Good (1)
<6 Below Expectation (4)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 32 verified guest comments
12345
8.8
Excellent
Chong from Singapore
Couple
Superior Guest Lake View King Room
Stayed 1 night in November 2018

Good manager ”

We stay in this hotel because we are going to putuo Shan , and there is shuttle service to the port , but too bad only one trip around 9am but we want to go earlier to avoid crowd so ends up we can’t enjoy the service, plus point , is really a nice hotel , and must praise the night manger on duty , too bad we didn’t manage to get his name , we found that is some stain on the bedsheet , we called the staff for help, when the manager came up and quickly giving 2 options to change the bedsheet or change a room the opposite room , as change bedsheet May take some time and we are both very tired to hope for as early rest as possible, we decided to take up the opposite room, then we realise that the room is actually a room facing sea view , facing putuo Shan , and he give us compliment breakfast, must said the breakfast is thumb up , worth include on the next booking , we really appreciate his quick mind and set our stay in ease. Nearby also a shopping area , opposite the road got a whole line of 60 plus stall seafood, but always asked the price first , some price maybe higher then normal .

Reviewed November 10, 2018

Thank you for taking the time to review your stay with us. We are appreciated that you have shared the information of our shuttle bus service to Mount Putuo and the neighborhood of our hotel which are quite helpful for travelers. For the bedsheet issue, we would like to apologize for that but glad to know that our GSM Nicolas has taken immediate action to make it right for you and you enjoyed the sea view guestroom. Regarding your compliment about the breakfast, we know how important a healthy and nutritious breakfast is for our guests and we are making continuous efforts to ensure we are offering the best we could. Once again, thank you for your comments and we look forward to welcome you back with us.  Director of Operation Tony Gu

Responded December 18, 2018
Hilton Zhoushan
9.6
Exceptional
Surana from India
Family with young children
Superior Guest Lake View King Room
Stayed 2 nights in June 2018

Very good”

Room was very big with big tub and 2 sides sea view ! (Booked normal room - might be some free upgrade) Very good breakfast Very good and big pool Best location in zhoushan - just sea side -outlets and plenty restaurants nearby- -it’s new area Hotel send to Putuoshan ferry and took us back for free! Best hotel in zhoushan for sure.

Reviewed June 11, 2018

Dear Surana, Thank you very much for taking the time to post such a thoughtful and kind comment following your stay at Hilton Zhoushan. Your praise regarding to our service, food and beverage as well as our location encourages us to continue making effort for your yearning to return. We hope we may look forward to welcoming you back to Zhoushan soon. With best regards.

Responded August 01, 2018
Hilton Zhoushan
9.6
Exceptional
henry from Hong Kong SAR, China
Business traveler
Stayed 2 nights in July 2017

Great hotel”

will recommend all business travelers to stay at the Hilton, Zhoushan. Value for money and class act.

Reviewed August 01, 2017

Dear Guest. The entire team is thrilled to see that you enjoyed your stay at Hilton zhoushan hotel, and appreciate to you for taking the time to post your delightful review We hope we my look forward to welcoming you back to your holiday or business trip

Responded May 04, 2018
Hilton Zhoushan
7.6
Very good
WAI from China
Couple
Superior Guest Sea View Twin Room
Stayed 2 nights in July 2018

Booking issues”

I recalled when I filed booking of this hotel, the package appeared to be breakfast include and that 1 king size bed . Upon registration, I was told breakfast was not included (not mentioned in the booking confirmation when I checked), and the reception claimed their instruction given was "Twin bed" room. Staffs are in general polite but rather inexperience as compared to other Hiltons in the region.

Reviewed July 29, 2018

Dear Guest Thank you for taking the time to share our comments and valuable feedback following your recent stay at Hilton Zhoushan. I have shared your comments with our colleagues according to your remarks and ensue that in future we are able to provide the attention to details. I am grateful to taking you for the time to share your observations, which has allowed us the opportunity to review and continue to improve standard of service to all our guests. Hope we may look forward to welcoming you back to Hilton Zhoushan.

Responded August 01, 2018
Hilton Zhoushan
2.8
Chou from Singapore
Couple
Stayed 4 nights in February 2016

Awful”

Prior to this i was staying at a 5 star hotel on the Bund in Shanghai for a week. Wow what a world of difference. During check-in i was served by a trainee. Goodness me, if a trainee is going to serve guests there better damn well be an experienced person to guide him. His partner is equally blur. They kept telling me to put the full booking fee deposit when all agoda bookings were are. Not to mention the slowness and fiddling around the computer just to check-in. Rooms are small (smaller than big city Shanghai hotels where land is expensive!!). Soundproofing is mediocre i could hear people talking in the corridor. Lets talk about bath amenities. 100ml used to be the standard, then 40ml which is sufficient still. Hilton Zhoushan one ups everyone and does 24ml, worse the conditioner is only 16ml. The management assumes everyone rooms has 1 person that showers once a day?? What if there 2 people that shower twice a day?? So i have to call housekeeping everyday for extras when im staying close to a week? Disposable shavers are upon request only. No doubt the bath amenities are branded but EVERY OTHER 5 star hotel gives branded bath amenities in 40ml size. This level of cost saving is ridiculous On the plus side there is a wide selection of premium TV channels, and the linen and bath towels are good.

Reviewed March 05, 2016

Dear Thank you for taking the time to share our comments and valuable feedback following your recent stay at Hilton Zhoushan Hotel Whilst I was pleased that some aspects of your stay with us were enjoyable, it was disappointing that we failed to deliver our usual high standards of service, care and attention to details on a number of occasions during your stay and that we failed to take appropriate measure to fully recover the service shortfalls your experienced, for which please accept our most sincere apologies. I will discuss with my team according to your remarks and ensue that in future we are able to provide the attention to details, service & professional. I am grateful to taking you for the time to share your observations, which has allowed us the opportunity to review and continue to improve standard of service to all our guests. Hope we may look forward to welcoming you back to Hilton zhoushan hotel, please contact me when you make your next reservation, so that

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