Hilton Zurich Airport

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Hohenbuehlstrasse 10, Glattbrugg, Zürich, Switzerland, 8152

Highlights

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Nice place for a stopover.
600 meters to public transportation

600 meters to public transportation - Balsberg is within 600 meters

Currency exchange

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

Airport transfer

About us

Make your best journey to Zürich with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Glattbrugg part of Zürich, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

This property is in high demand!

5 travelers have booked today.

Room comfort and quality 8.2
Cleanliness 7.8
Location 7.7
Service 7.6

Based on 980 verified reviews

Room comfort and qua...

8.2

Cleanliness

7.8

Location

7.7

Service

7.6

Value for money

7.0

Facilities

6.9

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Nearest transportation options

Balsberg is within 0.6 km

Opfikon Train Station is within 1.08 km

See map

7.7Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Zoo Zurich
5.8 km
Landesmuseum
6.8 km
Hauptbahnhof
7.0 km
Old Town
7.3 km
Museum of Art (Kunsthaus Zurich)
7.6 km
Closest landmarks
Priora Business Center Exhibition Centre
350 m
Mövenpick
380 m
Migros Glattbrugg
430 m
Balsberg
600 m
Waldweiher Maas
870 m

Good to know

Value for money7.0
Distance to city center10 km
Location rating7.7
Nearest airportZurich Airport (ZRH) - Switzerland
Distance to airport2.7 km

Rooms available at Hilton Zurich Airport

Excellent
Room comfort & quality

8.2

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Based on 241 reviews from verified travelers

Family Suite
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  • Room size: 44 m²/474 ft²
  • 1 sofa bed and 1 double bed
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Queen Guest Room
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Queen Deluxe Room
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  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
King Relaxation Room with Lounge Access
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  • Room size: 38 m²/409 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
KING RELAXATION SUITE WITH LOUNGE ACCESS
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  • Room size: 76 m²/818 ft²
  • Street view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
QUEEN EXECUTIVE ROOM WITH LOUNGE ACCESS
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Twin Executive Room with Lounge Access
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  • Room size: 28 m²/301 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Two Deluxe Connecting Room
...
  • Room size: 52 m²/560 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Hilton Zurich Airport provides airport transfer service upon request with an additional fee of 10 CHF in local currency. To request, check the box on the booking form just before the payment page.

Yes! Hilton Zurich Airport offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

While remaining at Hilton Zurich Airport, enjoy your early morning or evening walk at nearby park which include Bahnhof Opfikon Park, Spiel-Raum ara glatt, and Urban Gardening Glattpark.

Hilton Zurich Airport's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Hilton Zurich Airport has a total of 5 floors.

Verified past guests that have stayed at Hilton Zurich Airport had an average nightly stay of 2 nights at this property.

The average room rate for Hilton Zurich Airport in the past month is 149.47 CHF, compared to city's average of 201.89 CHF.

Travelers can enjoy breakfast offered with an additional charge of 39 CHF for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Hilton Zurich Airport

More about Hilton Zurich Airport

Experience Comfort and Convenience at Hilton Zurich Airport

Nestled just 10 kilometers from the vibrant city center of Zürich, the Hilton Zurich Airport offers an ideal retreat for travelers seeking both accessibility and comfort. With a quick 5-minute journey to the airport, this hotel ensures seamless connections for business or leisure trips. Originally built in 1970 and thoughtfully renovated in 2008, the hotel combines timeless charm with modern amenities to provide a welcoming atmosphere for all guests. Guests can enjoy flexible check-in from 3:00 PM and a relaxed check-out until 11:00 AM, making it easy to plan your day. The hotel is family-friendly, allowing children aged 6 to 17 to stay free of charge, and pet lovers will appreciate that up to two pets are welcome per room. Whether you're visiting for a quick stopover or an extended stay, Hilton Zurich Airport promises a comfortable and convenient stay in Switzerland’s picturesque city of Zürich.

Relax and Unwind at Hilton Zurich Airport's Entertainment Facilities

Discover a welcoming and vibrant atmosphere at the Hilton Zurich Airport, where guests can enjoy a stylish bar perfect for unwinding after a busy day of travel or meetings. The bar offers a wide selection of beverages in a cozy yet sophisticated setting, making it an ideal spot to relax, socialize, or enjoy a quiet drink. Whether you're looking for a refreshing cocktail or a glass of fine wine, the bar provides the perfect ambiance to enhance your stay. For those seeking a touch of local charm or unique souvenirs, the hotel also features a charming gift and souvenir shop. Here, guests can browse a curated selection of Swiss memorabilia, luxury gifts, and travel essentials, making it easy to find a special keepsake or gift. Together, these entertainment facilities create a comfortable and enjoyable environment, ensuring your time at Hilton Zurich Airport is both relaxing and memorable.

Stay Active with Hilton Zurich Airport’s State-of-the-Art Fitness Center

At Hilton Zurich Airport, guests can maintain their fitness routines with access to a modern and fully equipped fitness center. Whether you're a dedicated athlete or a casual exerciser, the gym offers a wide range of high-quality equipment designed to cater to all workout preferences. From cardio machines to strength training equipment, guests have everything they need to stay energized during their stay.

Exceptional Convenience Facilities at Hilton Zurich Airport

Experience unparalleled convenience during your stay at Hilton Zurich Airport, where a range of thoughtful amenities are at your fingertips. Enjoy the comfort of free Wi-Fi available in all rooms and public areas, ensuring you stay connected whether you're working or relaxing. Daily housekeeping keeps your space fresh and inviting, while safety deposit boxes provide secure storage for your valuables. For added convenience, guests can indulge in 24-hour room service or utilize the hotel’s laundry service to keep your wardrobe fresh and ready. Enhancing your stay further, the hotel offers dedicated concierge services to assist with your travel needs and inquiries. Exclusive access to the executive lounge provides a tranquil space to unwind or conduct business in style. Whether you need assistance or want to enjoy premium amenities, Hilton Zurich Airport’s comprehensive facilities are designed to make your visit seamless, comfortable, and memorable.

Convenient Transport Facilities at Hilton Zurich Airport

Experience seamless travel with Hilton Zurich Airport’s comprehensive transport facilities designed to make your stay effortless. Guests can enjoy reliable airport transfer services, ensuring quick and comfortable transportation to and from Zurich Airport, perfect for early flights or late arrivals. For those eager to explore the city and beyond, the hotel offers organized tours and a convenient shuttle service, making sightseeing and excursions hassle-free. Additionally, guests have the flexibility of hiring a car, providing the freedom to discover Zurich and its scenic surroundings at your own pace. For added convenience, Hilton Zurich Airport features an onsite car park, allowing guests to securely leave their vehicles without any hassle. Whether you're arriving by car or planning to rent one during your stay, the hotel’s transport amenities are tailored to enhance your travel experience, offering comfort, flexibility, and ease of access throughout your visit.

Luxurious Comfort and Modern Amenities at Hilton Zurich Airport

Experience a blend of comfort and convenience in the well-appointed rooms of Hilton Zurich Airport. Each room is thoughtfully equipped with air conditioning to ensure a pleasant stay regardless of the weather. Guests can unwind with in-house movies on the television or catch up on their favorite shows via satellite or cable TV. For added relaxation, plush bathrobes and toiletries are provided, creating a spa-like atmosphere right in your room. The blackout curtains guarantee restful sleep, while the coffee/tea maker and complimentary tea offer a perfect start to your day.

Exceptional Dining Experiences at Hilton Zurich Airport

At Hilton Zurich Airport, guests are spoiled for choice with a variety of dining options designed to satisfy every palate. The hotel’s elegant restaurant offers a diverse menu featuring local Swiss specialties and international favorites, all crafted with fresh, high-quality ingredients. Whether you're enjoying a leisurely breakfast, a business lunch, or a relaxing dinner, the restaurant provides a welcoming atmosphere complemented by attentive service. For added convenience, Hilton Zurich Airport also offers efficient room service, allowing guests to enjoy delicious meals in the comfort and privacy of their own rooms. Daily housekeeping ensures that every stay is comfortable and hassle-free, maintaining a clean and inviting environment. Additionally, the hotel provides grocery delivery services, making it easy for guests to stock up on essentials or special treats during their stay, further enhancing their overall experience.

Luxurious Room Options at Hilton Zurich Airport

Discover a variety of elegant accommodations at Hilton Zurich Airport, including the spacious King Relaxation Room with Lounge Access, offering 38 square meters of comfort with a plush King Bed. For those seeking even more space, the King Relaxation Suite spans 76 square meters and features a luxurious King Bed or Sofa Bed, perfect for extended stays or special occasions. Business travelers and families alike will appreciate the Queen Executive Room, a cozy 28-square-meter retreat with a Queen Bed and exclusive lounge access, as well as the Queen Guest Room, providing a comfortable 26 square meters with a Queen Bed. For larger groups or families, the Family Suite offers 44 square meters of versatile space with a Double Bed or Sofa Bed, ensuring everyone’s comfort. The Twin Deluxe Room and Twin Executive Room with Lounge Access both provide 26 and 28 square meters respectively, with two Single Beds, ideal for friends or colleagues. Additionally, the Twin Guest Room and Queen Deluxe Room cater to different preferences, offering 28 square meters with two Single Beds or a Queen Bed. Booking these rooms through Agoda guarantees you the best prices and a seamless, hassle-free experience, making your stay at Hilton Zurich Airport both affordable and effortless.

Discover the Charm of Glattbrugg, Zürich

Nestled just a short drive from the vibrant heart of Zürich, Glattbrugg offers a serene yet conveniently located retreat for travelers. This charming neighborhood is renowned for its blend of modern amenities and tranquil surroundings, making it an ideal base for exploring the Swiss capital and its picturesque outskirts. Stroll through tree-lined streets, enjoy local cafes, or unwind by the scenic waterways that add a touch of natural beauty to the area.

Seamless Journey from Zürich Airport to Hilton Zurich Airport

Getting to Hilton Zurich Airport from Zürich Airport is incredibly convenient and effortless, making your travel experience smooth right from the start. Upon arriving at Zürich Airport, you can easily reach the hotel via a short 5-minute taxi ride or a quick train journey. The hotel is directly connected to the airport’s main railway station, allowing travelers to hop on a train bound for Zürich Hauptbahnhof or other destinations with ease. Simply follow the airport signs to the train station located within the terminal, purchase a ticket from the machines, and board the S2, S16, or S24 trains heading towards Glattbrugg or Zürich Airport. The train station is situated just below the airport terminal, providing direct access to the hotel’s vicinity without the need for long transfers or luggage handling hassles. For those preferring a more personalized option, private shuttle services and taxis are readily available outside the arrivals area. The journey by car typically takes around 5 minutes, depending on traffic conditions, and offers a comfortable and direct route to Hilton Zurich Airport. Whether you arrive by train or taxi, the proximity of the hotel to the airport ensures a stress-free transition, allowing you to unwind and start your Swiss adventure without delay. The Hilton Zurich Airport’s strategic location makes it an ideal base for both business and leisure travelers seeking convenience and comfort right at the doorstep of Zürich’s bustling airport hub.

Affordable Luxury: Hilton Zurich Airport Offers Competitive Pricing in Zürich

Nestled conveniently near Zurich Airport, the Hilton Zurich Airport provides a comfortable and upscale stay at an attractive price point. With room rates ranging from $201 to $250 per night, it offers a more budget-friendly option compared to the average hotel in Zürich, which typically costs between $301 and $350. This makes the Hilton an excellent choice for travelers seeking quality accommodations without overspending, especially those with early flights or layovers.

Exceptional Stay at Hilton Zurich Airport with Excellent Amenities and Dining

Guests consistently praise Hilton Zurich Airport for its comfortable and well-appointed rooms, many of which offer stunning views that enhance the overall experience. The hotel’s on-site restaurant receives high marks for its delicious local Zurich cuisine, providing a delightful culinary experience for visitors. Additionally, the complimentary shuttle bus service from the airport adds a layer of convenience, making arrivals and departures seamless and stress-free. Overall, guests find the Hilton to be a perfect blend of comfort, convenience, and quality.

Exceptional Guest Satisfaction at Hilton Zurich Airport

Guests consistently praise Hilton Zurich Airport for its outstanding combination of comfort, cleanliness, and convenient location. The hotel’s modern facilities and inviting ambiance create a welcoming environment that makes every stay memorable. Visitors appreciate the well-maintained spaces and the quality of food and dining options, which add to the overall positive experience. The attentive staff and excellent service further enhance guest satisfaction, ensuring that every need is met with professionalism and warmth. With a strong emphasis on comfort and a strategic position near Zurich Airport, this hotel offers a perfect blend of convenience and hospitality. Whether for business or leisure, guests leave with a favorable impression and a desire to return.

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Amenities and facilities

Good6.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Sauna
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Full american breakfast
  • Grocery delivery
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathroom phone
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Sleep comfort items
  • Smoke detector
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant Horizon 10
  • Cuisine: American, International
  • Menu: Buffet, A-la-carte

Location

Hohenbuehlstrasse 10, Glattbrugg, Zürich, Switzerland, 8152

Very good7.7

Location

Airports
  • Zurich Airport (ZRH) - Switzerland
    2.7 km 12 min drive
  • Friedrichshafen Airport (FDH) - Germany
    76.1 km
Public transportation
  • Balsberg
    600 m
  • Opfikon Train Station
    1.1 km
Hospital or clinic
  • Praxis Mittelpunkt, Gesundheitspraxis
    1.1 km
Shopping
  • Hauptbahnhof
    7.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Zoo Zurich
    5.8 km
  • Landesmuseum
    6.8 km
  • Hauptbahnhof
    7.0 km
  • Old Town
    7.3 km
  • Museum of Art (Kunsthaus Zurich)
    7.6 km
  • Lindenhofplatz
    7.6 km
  • Bahnhofstrasse
    7.7 km
  • Grossmünster Church
    7.7 km
  • Fraumunster Church
    7.8 km
  • Uetliberg Mountain
    11.4 km
Nearby landmarks
  • Priora Business Center Exhibition Centre
    350 m
  • Mövenpick
    380 m
  • Migros Glattbrugg
    430 m
  • Balsberg
    600 m
  • Waldweiher Maas
    870 m
  • Langzeitparkplatz P60
    1.0 km
  • Bahnhof Opfikon Park
    1.1 km
  • Praxis Mittelpunkt, Gesundheitspraxis
    1.1 km
  • Opfikon Train Station
    1.1 km
  • Coop Glattbrugg Bahnhof
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel offers dedicated pet experience. A pet service charge of 45 CHF per stay is payable on property. Pets are permitted up to 10 Kilograms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)5
  • Airport transfer fee10 CHF
Extras
  • Daily Internet/Wi-Fi fee25 CHF
  • Breakfast charge (unless included in room price)39 CHF
The property
  • Year property opened1970
  • Number of floors5
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee35 CHF

Property announcements

The executive lounge will be closed September 22, 2025 - January 18, 2026 due to renovations. We apologize for the inconvenience.


The Executive Lounge at Hilton Zurich Airport is undergoing a soft renovation of the Lobby and Restaurant area from 29 September to 14 December 2025 (rooms remain unaffected).

The Executive Lounge will be unavailable until 18 January 2026.

Reviews of Hilton Zurich Airport from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.4

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 8.0
  • 4.4
  • 4.4
  • 3.2
  • 4.4
  • 8.0
  • 3.6
  • 7.6
  • 6.8

Most recent

  • Room comfort and quality score 8.2 out of 10 and is a high score in Zürich
    Room comfort and quality8.2
  • Cleanliness score 7.8 out of 10
    Cleanliness7.8
  • Location score 7.7 out of 10
    Location7.7
  • Service score 7.6 out of 10
    Service7.6
  • Value for money score 7 out of 10
    Value for money7.0
  • Facilities score 6.9 out of 10
    Facilities6.9
High score for Zürich

Rating

9+ Exceptional (31)
8-9 Excellent (19)
7-8 Very Good (34)
6-7 Good (18)
<6 Below Expectation (35)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 137 verified guest comments
Changed to review page 1
  1. 6.0
    Abhishek from India
    Couple
    Twin Guest Room
    Stayed 1 night in August 2025

    “Neat and clean but far away from station”

    There is no easy way to reach nearest train station. Shuttle from airport to the hotel is chargeable at 5 CHF per person. Hotel is located at a top of a hill, and you need to get down with your luggage to catch a bus to the station. There are no places of interest nearby and we had to order our food through uber eats.

    Reviewed September 06, 2025
  2. 6.8
    Good
    Shoaib from United Arab Emirates
    Family with young children
    Twin Guest Room
    Stayed 1 night in December 2025

    “Free Zürich pass ”

    We have booked 2 rooms. Family suited and double room. Reception staff told after asking that only family suites will get free public transport tickets. After checked in when I checked their website i found double rooms also get free transport tickets with 24 hrs validity. Then again I went to reception and ask another staff and he provided free transportation tickets. Bathtub base is too old. 4 CHF per person for Airport pickup.

    Reviewed January 04, 2026
  3. 5.2
    Derya from United Arab Emirates
    Family with young children
    Twin Guest Room
    Stayed 1 night in July 2025

    “Above average”

    We were supposed to have an extra bed in our room however it was not there. We waited a lot to have it as we were not able to reach out to reception through phone/ respective people. There is no response to any call !! Another issue - Although room is fully paid during booking, they ask for deposit which is ok as it is settled at the end. What is not ok is we noticed that during the late night we received notification from bank as further amount has been spent from our card almost double amount of the deposit taken. When we ask for clarification, it was informed as system issue sometime system can take but should be reversed?? How can a system take continuously from your card? We made a complaint on the same I made a call however no clear explanation provided. It was unpleasant stay for whole my family definitely not recommended and how a hotel like Hilton works in such an unacceptable way!!

    Reviewed July 13, 2025

    Dear Derya, Your feedback is highly valued and we are sorry to hear about the issues you experienced during your stay at the Hilton Zurich Airport. We understand the frustration and inconvenience you experienced due to the delay in providing the extra bed. Please know that it is our top priority to promptly address our guests' needs and we are taking necessary steps to rectify this issue. Concerning the preauthorisation on your credit card we are happy to confirm that it's a standard policy to take a deposit for incidentals that can be topped up according to the guest balance. We are addressing the issues you highlighted with our team and are committed to improving our facilities and services to ensure a better experience in the future. We hope to have the opportunity to welcome you back for a truly satisfactory stay. Yours sincerely, Amit - Guest Relations Manager

    Responded July 24, 2025
    Hilton Zurich Airport
  4. 6.8
    Good
    Mukund from India
    Couple
    Twin Guest Room
    Stayed 1 night in October 2025

    “Close to airport. Decent stay for a night ”

    Room was comfy. One suitcase can be opened. Not two if a couple. Shuttle you need to pay 5 chf from airport. Available every half hour. Uber costs about 10 to 14 chf depending on time. Breakfast is good. Compared to other hotels near airport this is better.

    Reviewed October 02, 2025
  5. 3.2
    yujeong from South Korea
    Group
    Twin Guest Room
    Stayed 3 nights in September 2025

    “Worst experience”

    This is truly the worst hotel I have ever stayed in, mainly because of the dishonest staff. They gave me false information from the very beginning. On the first day, they charged me a 100 CHF deposit. The next morning, without any notice, they charged 146 CHF. When I asked at the front desk, they first pretended not to know, then later said it was another deposit. They promised there would be no more deposits, but the following morning, they charged me another 69 CHF. When I complained, they finally admitted the truth—that it was actually a system error due to hotel renovations. The fact that the two employees before had lied to me was simply outrageous. These deposits have not yet been refunded, so I will be watching closely. On September 30, during breakfast, the woman at the omelet station—who seemed to be Russian—completely ignored Asian guests who were trying to place an order. She bypassed the person standing in front of her and instead asked a white guest what they wanted. I have never seen anything like this in any hotel worldwide. After ignoring people for a while, the only thing she said was a curt “wait.” When I thought a ready-made omelet was mine and went to take it, she yelled “No” at me in broken English. It was extremely rude and humiliating, but I held back because I didn’t want to ruin my family’s trip. That woman’s racist attitude makes her completely unfit for a customer service position. I raised this issue with a tall man at the front desk, but he ignored me and simply handed me a paper cup. Apparently, he thought I was asking for a cup, but I wasn’t. I will be filing a formal complaint with Hilton headquarters regarding these matters. Also, when a member of my family was suddenly injured, I asked for basic medicine, only to be told that this large hotel didn’t even have a simple first-aid kit—which is shocking. The staff of this hotel truly ruined the mood of my trip to Switzerland. Please think twice before booking this hotel, especially if you are Asian or Mexican. If you don’t want to experience racism, avoid this place.

    Reviewed October 02, 2025
    Auto-translated through generative A.I.
Changed to review page 1

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