Hin Loi Guesthouse
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Hin Loi Guesthouse

No. 9, Jalan Serih, Tanjung Aru, Kota Kinabalu, Sabah, Tanjung Aru, Kota Kinabalu, Malaysia, 88100
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Double Single Room - Room plan Hin Loi Guesthouse
Double Single Room - Room plan
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    Interior view Hin Loi Guesthouse
    Family Room Ensuite - Interior view Hin Loi Guesthouse
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     Hin Loi Guesthouse

    Guest reviews

    8.3
    Excellent
    /10
    (88 reviews)See what guests said
    10.0
    Exceptional

    "Nice guesthouse and very clean, with friendly family and spa..."

    Gabor

    -

    December 29, 2018

    8.6
    Excellent service
    Recommended by 89% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Excellent
    Location
    8.3
    See map
    Excellent location - 2.42 kilometers from city center
    Nearby
    Popular
  • Kinabalu Golf Course950 m
  • Sutera Harbour Golf Club1.21 km
  • Kota Kinabalu International Airport1.21 km
  • Tanjung Aru Beach1.28 km
  • Consulate of Japan1.35 km
  • State Mosque1.5 km
  • Sabah Art Gallery1.94 km
  • Science & Technology Centre1.95 km
  • Sabah Museum1.95 km
  • Sabah State Museum1.97 km
  • Value for money8.5
    Distance to city center5 km
    Location rating8.3
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport1.2 km
    Select your room
    8.2
    Excellent
    Room comfort & quality
    Three Bedroom Residence
    Three Bedroom Residence
    ...
    • Room size: 186 m²/2002 ft²
    • Street view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Double Single Room
    Double Single Room
    ...
    • Room size: 19 m²/205 ft²
    • Park view
    • 2 single beds & 2 single be...
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    Family Room Ensuite
    Family Room Ensuite
    ...
    • Room size: 23 m²/248 ft²
    • Park view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Family Room with Bathroom
    Family Room with Bathroom
    ...
    • Room size: 300 m²/3229 ft²
    • Balcony/terrace
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Have a question for Hin Loi Guesthouse?

    What people love about the property

    • 7.6
      Very good

      "Very near to beach and airport."

      Leong

      |

      June 21, 2017

    • 9.6
      Exceptional

      "My experience at Hin Loi Guesthouse was very pleasant."

      Adrian

      |

      January 9, 2018

    • 10.0
      Exceptional

      "Super nice old couple who are super friendly in the same time."

      Gabor

      |

      December 19, 2018

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    More about Hin Loi Guesthouse

    More about Hin Loi Guesthouse

    9.2
    Exceptional

    "Clean and bright room, aircon quite cool."

    Sylvia

    |

    May 11, 2016

    An overview

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    What they offer

    7.6
    Very good

    "Good place for rest."

    Leong

    |

    June 21, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (88)Booking.com Reviews (175)
    8.3
    /
    10
    Cleanliness8.3
    Facilities7.7
    Location8.3
    Room comfort and quality8.2
    Service8.6
    Value for money8.5
    Provided by verified guests of Agoda
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    All guests (88)
    All room types

    Show reviews that mention 

    Showing 58 verified guest comments
    123
    8.8
    Excellent
    Bibiana from Malaysia
    Family with young children
    Three Bedroom Residence
    Stayed 2 nights in March 2019
    Nice”
    Strategic place. But kitchen needed to improvise especially airway..just put some fan..that just fine..
    Reviewed March 25, 2019
    8.0
    Excellent
    Liew from Malaysia
    Couple
    Family Room Ensuite
    Stayed 1 night in November 2018
    Very good”
    Owner was very kind, caring and friendly
    Reviewed March 02, 2019
    10.0
    Exceptional
    Gabor from Hungary
    Couple
    Double Single Room
    Stayed 1 night in March 2018
    Friendly Family they take care of everything”
    Nice guesthouse and very clean, with friendly family and spaceous room.
    Reviewed December 29, 2018
    10.0
    Exceptional
    Gabor from Hungary
    Couple
    Double Single Room
    Stayed 1 night in April 2018
    friendly family excellent service”
    super nice old couple who are super friendly in the same time. good food. five stars!
    Reviewed December 19, 2018
    Thanks for your review. Hope you have a good time over here!
    Responded December 20, 2018
    Hin Loi Guesthouse
    10.0
    Exceptional
    Gabor from Hungary
    Couple
    Double Single Room
    Stayed 1 night in March 2018
    excellent”
    super nice old couple who are super friendly in the same time. good food. five stars!
    Reviewed December 19, 2018
    7.2
    Very good
    Lily from Malaysia
    Group
    Family Room Ensuite
    Stayed 1 night in December 2018
    Very good”
    convenient, value for money. noise due to airplane route.
    Reviewed December 18, 2018
    Thansk for your review. We couldn't do anything to the noise but we are here proving to all our guest with free earplug.
    Responded December 20, 2018
    Hin Loi Guesthouse
    7.6
    Very good
    Randy from Malaysia
    Solo traveler
    Double Single Room
    Stayed 2 nights in November 2018
    Simple Home Stay-type of Hotel”
    Generally is good. Stayed there for 2 nights, but there was moving of furniture and fixing to the very wee hour of the morning that disturb my sleep. Some mainland Chinese tourists making lots of noise also a not so pleasant. But if you are looking for a within budget good accommodation, Hin Loi Inn is ok.
    Reviewed November 15, 2018
    3.6
    F from Singapore
    Solo traveler
    Double Single Room
    Stayed 1 night in October 2018
    Better rooms around”
    this neighborhood near the airport. This rundown shop house homestay has 6 rooms with only 1 mini toilet which flooded during my shower. Kitchen has only a water dispenser and a fridge. No microwave or toaster. Living room has no comfortable sofa or chairs to relax, no tv either. Much better to stay in the city as Grab taxis are only $10 ringgit to the airport. I’d not recommend this place as you’d not get any value for your money.
    Reviewed November 02, 2018
    Hello there! Thanks for taking your time to review us. I'm sorry that you seems had bad experience over here. However, the price i offered with private two bedroom including breakfast. We can ensure that all our guest will be served with all the basic amenities - hot shower, water dispenser, comfy clean linen and free local breakfast. If you are looking for more complete set stay, like TV, sofa, chairs and microwave- i would recommend higher price range of stay. We do still hope you have a great time over here in Borneo. Thank you!
    Responded November 05, 2018
    Hin Loi Guesthouse
    10.0
    Exceptional
    Chong from Malaysia
    Couple
    Family Room Ensuite
    Stayed 1 night in August 2018
    Near to airport”
    Is the best choice for us as we have early flight! Good stay!
    Reviewed August 28, 2018
    5.2
    Anna from Malaysia
    Couple
    Family Room Ensuite
    Stayed 1 night in August 2018
    prefer hotel nearer.. price almost the same..”
    2hrs on ferry from lbn.. 3hrs driving from menumbok.. really tired.. we already booked for family suite.. we wanted private bathroom.. but got called its unavailable... offered with 2 single bed.. sharing bathroom.. decided to give it a chance since all the reviews was ok.. however.. room was not as expected.. small and old.. quited clean but what dissappointed us is suddenly no water supply.. we wanted to cancel but owner repaired the water and looks like refund is not an option.. our mood ruined as we expected to get a good rest.. instead we have to wait till water repaired.. we did not take the breakfast as its from their non halal restaurant.. homestay condition.. i would give 5/10.. we left early in the morning..
    Reviewed August 17, 2018
    Hi Anna, I am Alex the owner for this guesthouse and i am the one you mentioned fixing the water supply. For the changing room, i have told you it is because we are guesthouse as we don't accept instant and same day booking however Agoda cant change this policy option. In fact, the room actually booked out hours before when you book the room when you are just right in front of the guesthouse. To make up of this, i refund MYR15 back to you and this price is as cheap as the hotel nearby. This is to compensate you - i even let you check the room if this OK for you and you said "OK?" And here comes the unfortunate part, water supply was being cut off at that night and i have to fill up the water for my guest. I am very sorry for your unpleasant experience here in Hin Loi Guesthouse. I hope you can give us a chance and i will give you a better host experience.
    Show more
    Hin Loi Guesthouse
    6.8
    Good
    Ma. from Philippines
    Group
    Family Room Ensuite
    Stayed 3 nights in April 2018
    Home away from home!”
    My sister and I spent three days and two nights at Hin Loi Guesthouse in Tanjung Aru. It only takes 5-10 minutes from the airport and we are very thankful to Lam for waiting for us. Our arrival at KKIA was at 2:20 am in the morning and it got delayed for a few minutes, but Lam was still there waiting to take us to the Guesthouse. His brother Alex, was very accommodating to our requests regarding the booking. The first room that we checked-in was a twin room with a common CR. It was quite spacious for 2 people and the bed is really comfy. They have a common living room with TV and a kitchen too. At 12 noon the next day, we transferred to our booked room, which is a family ensuite with CR. The bed is huge and really comfy. What we love the most about the guesthouse was the coffee shop downstairs. Tanjung Aru might seem a bit far, but after a day of activities in the city or outside KK, its warm and quiet atmosphere will welcome you home.
    Reviewed May 02, 2018
    8.4
    Excellent
    Lionel from Singapore
    Business traveler
    Double Single Room
    Stayed 1 night in March 2018
    HIghly Recommended!”
    I was looking for a place - just for an overnight stay and found Hin Loi to be such a great option - in between the airport and the city where you can easily Uber or Grab for less than RM8 - breakfast is also such a great welcome the next day! Thank you!
    Reviewed March 19, 2018
    8.0
    Excellent
    alene from Malaysia
    Couple
    Family Room Ensuite
    Stayed 1 night in February 2018
    Transit Stay”
    when transit for next day flight will stay at this place. owner Alex helpful to arrange transport pick up n drop off to airport (with charges).
    Reviewed February 23, 2018
    9.6
    Exceptional
    Adrian from Philippines
    Solo traveler
    Family Room Ensuite
    Stayed 3 nights in January 2018
    Excellent, I will be back.”
    My experience at Hin Loi Guesthouse was very pleasant. The location was great, very accessible to the town itself and a lively beach within walking distance. All types of public transport are available, Grabcar being my prefered choice. I travelled alone and worked during my stay. The internet connection was fine to work online, the place was very quiet, staff very friendly and courteous and my morning breakfast was a delight. Right beside the guesthouse are lots of amenities including shops of various types, many restaurants offering great local cuisines and of course their own restaurant below offering a wide range of delicious foods. I will definitely return again with my family to really enjoy all Job Lou Guesthouse and Kota Kinabau have to offer.
    Reviewed January 09, 2018
    7.6
    Very good
    Caleb from Singapore
    Couple
    Family Room with Bathroom
    Stayed 1 night in January 2018
    Value for money”
    Conveniently close to airport. RM6 by Grab. Easy to find. Good communication with owner. Expect planes flying throughout the night. Loved the complimentary ear plugs provided.
    Reviewed January 05, 2018
    4.8
    Dmitry from Canada
    Couple
    Family Room Ensuite
    Stayed 1 night in December 2017
    Do not stay here”
    I'm not a picky traveler. This is KK, not Singapore or NYC. But you'll find this guesthouse is empty for a reason. The owners are never there and guests seem to be an inconvenience for them. Checking out? Just leave your key somewhere and walk away. No one is there and no one cares when/how you leave. Free breakfast? Just go downstairs and ask a random person for food. If you don't ask, you'll just sit and no one will come up to you. Ask and somebody will give you a couple small pastry snacks. Eat them and get out. Are you a couple? Here's 1 tea to share. Here's a piece of cake with 1 spoon to share. No plates. No cutlery. No napkins. Write the absentee owner that this isn't breakfast. He'll reply six hours later that you should have asked for some toast (also "merry Xmas"... yes really). Still thinking about staying here? There is good news: The room was clean enough and the toilet was fine. The shower was hot and the air-conditioning worked well. Since the place is empty, it's quiet. The bed is comfortable. The sheets stink strongly of bathroom air freshener, so it's hard to sleep. Need internet? Your download speed is 500kbps. Who wants to pay an extra 25 ringgit/month for fast internet when you hate your guests?
    Reviewed December 22, 2017
    Hello Dmitry! Thanks for taking your time to leave us review and i am sorry to see you have such an unpleasant experience here. To list out your problem: 1) Checking in/out - Suppose this should be an easy experience as guest would just leave the key in the room. This is to facilitate the ease of check out as some guests might check out early. 2) Free Breakfast - we have communicated between Whatsapp and you didn't respond the Whatsapp on time where messages replied a minute you sent. (This is obviously some miscommunication between us). My staff were told that you been given more than that a pastry and drinks. 3) Strong Internet - i would pay for extra if there is. However, here is Malaysia - we cant upgrade our internet as we like to. We are still waiting for government to upgrade fiber optic cable. Once again! Please accept our sincere apologies for your unpleasant experience. I believed if there isn't miscommunication all of these wouldn't happen. Thank you!
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    Hin Loi Guesthouse
    8.4
    Excellent
    Deepak from Australia
    Couple
    Double Single Room
    Stayed 1 night in October 2017
    Adequate in all respects”
    Adequate room, good shared facilities, adequate breakfast.
    Reviewed December 13, 2017
    10.0
    Exceptional
    pavel from Russia
    Solo traveler
    Family Room Ensuite
    Stayed 1 night in September 2017
    Good place”
    Cheap Clean Good staf Big room Hot water Breakfast
    Reviewed September 20, 2017
    7.6
    Very good
    Leong from Malaysia
    Business traveler
    Double Single Room
    Stayed 1 night in June 2017
    Very good”
    Good place for rest. Simple breakfast. Very near to beach and airport.
    Reviewed June 21, 2017
    8.0
    Excellent
    Mohd from Malaysia
    Family with young children
    Double Single Room
    Stayed 2 nights in February 2017
    Nice place to stay. But abit noisy due to location near airport and shared bathroom”
    Value for money
    Reviewed February 21, 2017
    123
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    • Excellent location
    • Tanjung Aru Beach