Hiromas Hostel Ueno
Newly renovated

Hiromas Hostel Ueno

1-3-5 Kitaueno, Ueno, Tokyo, Japan, 110-0014
- View on map
1 Person in Dormitory - Female Only - Room plan Hiromas Hostel Ueno
1 Person in Dormitory - Female Only - Room plan
    Removed from saved list
    Lobby Hiromas Hostel Ueno
    Lobby Hiromas Hostel Ueno
    Bathroom Hiromas Hostel Ueno
    1 Person in Dormitory - Female Only - Room plan Hiromas Hostel Ueno
    See all 30 photos
    Lobby Hiromas Hostel Ueno

    Hiromas Hostel Ueno Reviews

    8.2
    Excellent
    /10
    (129 reviews)See what guests said
    10.0
    Exceptional

    "Great location near to transport and several sightseeing loc..."

    Christopher

    -

    November 20, 2018

    8.7
    Excellent service
    Recommended by 81% of guests

    Things you’ll love about Hiromas Hostel Ueno

    • 520 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Smoking area

    This property is in high demand!Last booked 10 hours ago
    Very good
    Location
    7.6
    See map
    Very good location - Inside city center
    Value for money8.7
    Location rating7.6
    Nearest airportHaneda Airport (HND)
    Distance to airport19.1 km

    Rooms available at Hiromas Hostel Ueno

    1 Person in Dormitory - Female Only
    1 Person in Dormitory - Female Only
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    1 Person in Dormitory - Mixed
    1 Person in Dormitory - Mixed
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    Bed in 10-Bed Mixed Dormitory Room
    Bed in 10-Bed Mixed Dormitory Room
    ...
    • Shower
    • Shared bathroom
    • 1 single bed
    Enter dates to see prices
    Bed in 6-Bed Female Dormitory Room
    Bed in 6-Bed Female Dormitory Room
    ...
    • Shower
    • Shared bathroom
    • 1 single bed
    Enter dates to see prices
    Standard Other
    Standard Other
    ...
      Enter dates to see prices
      Standard Other
      Standard Other
      ...
        Enter dates to see prices
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Hiromas Hostel Ueno

        More about Hiromas Hostel Ueno

        An overview

        Show less

        What they offer

        10.0
        Exceptional

        "I love the facility staff is very nice location is good."

        Saovapa

        |

        December 1, 2018

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Hiromas Hostel Ueno from real guests

        Agoda Reviews (129)Booking.com Reviews (285)
        8.2
        /
        10
        Cleanliness8.0
        Facilities7.9
        Location7.6
        Service8.7
        Value for money8.7
        Provided by verified guests of Agoda
        All languages
        All guests (129)
        All room types
        Showing 55 verified guest comments
        123
        9.2
        Exceptional
        Mikael from Finland
        Couple
        1 Person in Dormitory - Female Only
        Stayed 1 night in January 2019

        Nice and cheap accommodation in Ueno”

        The location of the hostel is great, it's close to the Ueno station. We traveled in the winter season but it was very warm in the hostel, the "capsule bed" was actually a little hot at night but it was ok. I had a bed in the female dormitory, there were 2 showers and plenty of toilets and washing sinks which was more than enough. The other guests were nice and quiet. The staff was very friendly and helpful. The common room and the kitchen were really nice and clean.

        Reviewed February 17, 2019

        Thank you for choosing our hostel and sharing your opinion. We are glad that you could spend a comfortable time at our hostel. However we are very sorry about the temperature in the room. We will be more careful.

        Responded February 18, 2019
        Hiromas Hostel Ueno
        9.2
        Exceptional
        Mikael from Finland
        Couple
        1 Person in Dormitory - Mixed
        Stayed 1 night in January 2019

        Good capsule hostel”

        This one is a good hostel close to Ueno Station. Some reviews said that there might be bed bugs, but I didn't see them. Also, this hostel might be hot sometimes (when you see it in person you know why). However, when I visited it the window was open whole night and temperature was ok. Other guest were nice and they didn't make noise at night. This was surprising. Staff were amazing and very helpful. So, I recommend this, if you need to stay somewhere one night.

        Reviewed February 17, 2019

        Thank you for staying at our hostel and posting your review. We will be very sensitive to control the temperature in the room since we had several reviews about it.

        Responded February 18, 2019
        Hiromas Hostel Ueno
        10.0
        Exceptional
        Mehmed from Germany
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 7 nights in January 2019

        Amazing”

        Very clean and quite hostel Friendly staff and helpful Location is not too far also walking a little is healthy. The bed is classic futon so it can feel maybe har for some uneducated idiot who doesn't know shit but in the end its comfortable. Spacious capsule. Everything important on premises or nearby. Totally recommended

        Reviewed January 24, 2019

        Thank you for choosing our hostel. We are happy to hear good comment from you. If you have chance to come back, we welcome anytime. Thank you, Hiromas Hostel Ueno

        Responded January 29, 2019
        Hiromas Hostel Ueno
        9.6
        Exceptional
        Ling from Singapore
        Group
        1 Person in Dormitory - Female Only
        Stayed 5 nights in December 2018

        Value for money”

        ✅ Cheap place with adequate facilities ✅ Free towel for rent (changed daily) ✅ Very clean toilets ✅ Bathrooms with free hair dryers for use ✅ Clothes rack in the room with clothes hangers for coats ✅ Staff were helpful and offered to help us carry our luggage to the room on the 2nd floor ✅ Luggage storage for just ¥100 for the whole day (until 11pm) ❌ Locker was a little hard to close (had to push the neighboring locker door up before closing mine), and a little loud when closing. Can consider putting thin gel pads on the doors to soften the slamming ❌ The mattress and pillow was a little hard for me (while my friend found them fine), which caused my shoulders and back to be slightly sore ❌ Another traveler used my cloth slippers (yucks). Perhaps staff can offer slippers during check in, or put out more waterproof slippers (don’t have to be washed so often. I only saw one in the room) for free usage. Since it’s a capsule-like dorm room, I guess it really depends on other travelers being considerate to make the stay more comfortable

        Reviewed December 26, 2018

        Thank you for choosing our hostel and such a kind comment. We are happy that you could spend comfortable time here. Thank you. We are waiting to come back. HIROMAS HOSTEL UENO

        Responded January 28, 2019
        Hiromas Hostel Ueno
        10.0
        Exceptional
        Christopher from United Kingdom
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 3 nights in November 2018

        Excellent place to stay”

        Great location near to transport and several sightseeing locations. The staff were very friendly and the facilities were clean. The rooms have very good air conditioning however the blankets are very thick and keep you too warm. If you prefer to sleep in the cool I recommend bringing a thin travel blanket.

        Reviewed November 20, 2018

        Thank you for using our hostel this time. I would like to encourage you to provide a better environment.We look forward to you again use.

        Responded December 10, 2018
        Hiromas Hostel Ueno
        6.0
        Nami from Japan
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 1 night in February 2019

        Cheap but not very clean”

        I stayed just one night in mixed dorm as female. I don’t know what it looks like in female only room, but for mixed dorm, honestly I could not get relaxed well because of smell and sound. Common space looked clean but room itself wasn’t that good. But price was cheap and staff was friendly too so this place might be good if you don’t mind smell and sound of others. Adding to that, toilets for female were not separated from male toilets so I had to pass male toilet to get there. So I went downstairs to go bethroom for most time. That’s something to be considered if you care about it.

        Reviewed February 25, 2019
        6.0
        Ng
        Couple
        1 Person in Dormitory - Mixed
        Stayed 2 nights in January 2019

        Cheap but terrible nights”

        Frontdesk service is efficient and the common area at the first floor is very cosy. The staff is very helpful and I appreciate them so much. However, when i enter the dormitory, it smelled bad. Window was closed and the air ventilation is zero. It was stuffy and smelly. Also, it was dusty everywhere (stair, locker, bedding, and floor). It is hard to breath. They didnt provide indoor slippers, which means u have to wear your shoes once u leave your bed. For the two nights stay, there are someone who snored badly (not hostel’s fault). I didnt sleep well for the two days TT TERRIBLE EXPERIENCE.

        Reviewed January 31, 2019

        Thank you for choosing our place and your messages. We are very sorry that you had terrible nights here at our hostel. It is totally our fault that the room was not ventilated and not clean. We apologize about it. As for the indoor slippers, they are sold at the front desk. However, it seems that probably you are not informed about the amenities. Very sorry for the inconvenience. We will try to offer better services. Thank you.

        Responded February 19, 2019
        Hiromas Hostel Ueno
        9.2
        Exceptional
        Wei-Yu from Taiwan
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 5 nights in January 2019

        A Excellent Hostel”

        stay here for 5 nights, lived in 4F, 10 beds share 2 shower rooms. A little far from Ueno station (10-15 minutes, for me it's pretty "little"), and you should lift luggage upstairs by yourself. If those issues don't bother you, then it's your best hostel choice in Ueno, especially when you want to save money, or plan to frequently visit the museums in Ueno Park. Walk in five minutes you will get to Tokyo National Museum. In a hostel which is run by Japanese , the clearance will not disappoint you. People worked here are very nice, always smiling and willing to help. Lobby in 1F is quite comfortable.

        Reviewed January 17, 2019

        Thank you for choosing our hostel. We look forward to seeing you here again! Hiromas Hostel in Ueno

        Responded January 20, 2019
        Hiromas Hostel Ueno
        10.0
        Exceptional
        Tine from Philippines
        Group
        1 Person in Dormitory - Female Only
        Stayed 3 nights in December 2018

        Thumbs up :)”

        Recep is very accommodating, able to speak and understand english language Very considerate ( you can leave your things at the hotel if you check in earlier from ur schedule time, vice versa) Place is clean and cute Provided w/towel everyday

        Reviewed December 15, 2018

        Hi, Thank you for staying our hostel and gave us a complement! We look forward to seeing you again in our hostel!

        Responded December 22, 2018
        Hiromas Hostel Ueno
        8.0
        Excellent
        Suong
        Group
        1 Person in Dormitory - Mixed
        Stayed 5 nights in September 2018

        Good. ”

        The bed has a small locker to keep important things and they also have the big locker for my case, the hair dryer, shampoo...ect. The bed cover seems to be not clean,especially when i have stayed here for near a week. But anw it’s not a big problem. Highly recommending for ones who want to find a hostel that worth for what you had pay. I would stay here again if i travel to tokyo.

        Reviewed September 25, 2018

        Hi, Mr./Ms. Suong. Thank you for staying our hostel and gave us your feedback about staying. We look forward to seeing you again!

        Responded November 05, 2018
        Hiromas Hostel Ueno
        8.8
        Excellent
        Justus from Germany
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 9 nights in January 2019

        Very clean, friendly staff”

        The capsules are good for privacy and the staff is cleaning everyday, the location is really good too, only a 7 minute Walk to Ueno station and 7eleven is close too!

        Reviewed February 05, 2019

        Thank you for staying at our hostel. We are happy that you had a comfortable stay here in Ueno!

        Responded February 18, 2019
        Hiromas Hostel Ueno
        10.0
        Exceptional
        Reginald from Philippines
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 9 nights in December 2018

        Value for money!”

        Thank you so much for making my 9 days stay in tokyo a very memorable one! More power to you Hiromas Hostel in Ueno! Hoping to be back soon!

        Reviewed December 12, 2018

        Hello Reginald, thank you for your message. We are so glad that you enjoyed your stay here and hope you will be back soon enough! Hiromas Hostel in Ueno

        Responded December 14, 2018
        Hiromas Hostel Ueno
        5.6
        Yu-Fu from Taiwan
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 5 nights in January 2019

        Bad Location and too many people in one room”

        I stayed in female dorm for 5 nights, share with more than 20 people, 2 showers , 4 toilets, 5 sinks. Smell so bed since day 2. Storage place is not completely sealed, you can reach you arm in to it even the door is lock, another locker is in you capsule, the lock is four digits, kind of noisy. The bed had hard mattress, i don't like. Though the curtain you will be effect by the room light. So I am not recommend it. BTW, 100 yen for keeping you luggage after check out.

        Reviewed January 07, 2019

        Thank you for giving your comment. I'm really sorry that you stayed uncomfortably. Wish you could enjoy Japan. Thank you. Hiromas Hostel Ueno

        Responded January 29, 2019
        Hiromas Hostel Ueno
        7.6
        Very good
        Alden from Singapore
        Solo traveler
        1 Person in Dormitory - Mixed
        Stayed 1 night in December 2018

        Review from a solo traveler”

        I traveled alone so I can’t give any opinion for group travelers. But, if you’re a solo travel with a jam packed schedule, just looking for a place to crash, this is your place. If you’re a solo traveler looking to experience a wholistic hostel experience, I wish you good luck. The location is average, 7 min walk to Ueno station and 10 min to the heart of Ueno, yes I timed my walks. There’s a Lawson round the corner making it convenient for on-the-go breakfasts or a 2am supper.

        Reviewed December 31, 2018

        Thank you for your message. We are glad to hear from you. We wish you had enjoyed the stay. Thank you. Hiromas Hostel Ueno

        Responded January 29, 2019
        Hiromas Hostel Ueno
        4.8
        Monsinee from Thailand
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 4 nights in November 2018

        Bed bug”

        I think your hostel bed has the bed bug because there are red blisters on the waist ,legs,arms and back,very itching. I stay here 4 nights. You should check and destroy it immediately,very seriously.

        Reviewed November 19, 2018
        5.6
        SAKI from Japan
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 16 nights in January 2019

        女性フロアの意味なし”

        良かったところ:タオルが毎日あたらしい。ロビーがキレイ。 気になったところ:女性専用フロアにもかかわらず、時間関係なく男性スタッフが入ってくる。朝10時以降の掃除の時間なら理解できるが、夕方や夜8時頃などノックもなしに入って用事をしている。もし、着替えていたらどうするんですか?とても不快でした。 ベッドが固く(ベンチのような、マットレスではなく敷布団でもない)熟睡できませんでした。施設設備に関しては仕方ないかもしれませんが、接客、サービス等とてもきになりました。

        Reviewed February 01, 2019

        この度は当ホステルをご利用いただきありがとうございます。ご不快な思いをさせてしまい申し訳ありません。男性スタッフの女性専用フロアへの入場に関しては、業務上のやむを得ない行為とはいえ、ご説明が不足しておりました。ベッド等の設備に関しても、ご不便をおかけし申し訳ございませんでした。またのご利用をお待ちしております。

        Responded February 19, 2019
        Hiromas Hostel Ueno
        8.0
        Excellent
        Riki from Japan
        Business traveler
        1 Person in Dormitory - Mixed
        Stayed 1 night in February 2019

        綺麗なゲストハウス”

        外観・内装とも綺麗な建物でした。1Fに受付兼共有スペースがあり、オシャレなカフェのようで夜はゆっくり過ごせました。但しコンセントの位置が席の下側にあるので少し分かりづらいです。 ドミトリー室内まで靴のままで入るので、少しホコリなど汚れていましたが、トイレやシャワールームは比較的に綺麗でしたので良かったです。あとスリッパなど有料でもいいので用意があると非常に助かると思います。

        Reviewed February 21, 2019

        この度は当ホステルをご利用頂きましてありがとうございました。 ホコリ等が気になったということで、今後一層清掃に力を入れていきたいと思います。 貴重なご意見をお寄せくださり、ありがとうございます。 スリッパは有料にて販売しているのですが、分かりにくかったかと思いますので、 しっかりと発信していきたいと思います。 また機会があればよろしくお願いします。 ヒロマスホステル上野

        Responded March 12, 2019
        Hiromas Hostel Ueno
        9.6
        Exceptional
        Wakana from Australia
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 1 night in January 2019

        快適。”

        はじめての日本のバッパーでしたが、海外のものと比べて本当にきれいでした。 タオル、ドライヤー、コテまでありました。 シャワールームのにおいが気になりましたが、備え付けのファブリーズで消えました。

        Reviewed January 12, 2019

        この度は当ホステルをご利用いただきありがとうございます。そして、貴重なご意見ありがとうございます。今後もお客様にご満足いただけるよう努めてまいります。またのご利用をお待ちしております! Hiromas Hostel in Ueno

        Responded January 20, 2019
        Hiromas Hostel Ueno
        6.0
        Chika from Japan
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 1 night in August 2018

        最近オープンした様です。”

        ●良い点①スーツケース専用のロッカーがある。→その上が「長い台」になっていて、スーツケースを開いて荷物を整理するのが楽だった。②共有ラウンジがカフェの様だった。③大きな窓があり明るい。  ■マイナス面①エレベーターがない。②ベッドに敷布団なし。→合皮張りの薄いマットレスにシーツをかけただけなので、堅かった。③大きな窓にカーテンがないので、向かいのマンションから丸見え。しかたなくドミトリー内で着替えた。女子ドミにした意味がなかった。

        Reviewed August 28, 2018
        3.6
        Yumiko from Japan
        Solo traveler
        1 Person in Dormitory - Female Only
        Stayed 1 night in June 2018

        二度と泊まりたくない”

        駅から近く、オープンしたて、コスパもまずまず良かったため、予約しました。 しかし、今まで泊まった宿泊施設で一番最悪な施設です。二度と泊まりたくないです。 事前に荷物だけ預けるためにチェックイン前の時間に行きましたが、施設内にいるスタッフを探すために初めて行く施設でまだチェックインもしてない施設内を2階3階と探さなくてはいけない、荷物を預けたは良いが23時以降の戻りになることを伝えていたにも関わらず、施設に帰った時にはスタッフは誰もいない、フロントには緊急時にスタッフと連絡の取れる連絡先等もなく、荷物を受け取ることができず朝を迎えました。(ここ以外の系列店では、通常23時以降の帰りとなる場合荷物は部屋に置いてくれているそうです) 熟睡することも出来ず疲れが残った状態でチェックアウトすることになりました。

        Reviewed June 15, 2018

        Yumiko 様 この度はHiromas Hostel in Uenoにご予約頂きまして誠にありがとうございます。 Yumiko様には、数々のご迷惑をお掛けし心から申し訳なく、深くお詫び申し上げます。 単純な伝達ミスから生じたものとはいえ、確実な作業を心がけていれば起き得なかったことと存じ、 スタッフ一同深く反省しております。今回の件を厳粛に受け止め、お客様に安心してご宿泊いただけるホステルを目指して参ります。 改善策として、清掃中にスタッフがフロントを離れる際は呼び出しベルを設置、また夜間の緊急時用連絡先を追加、設置致しました。 Yumiko様にご指摘頂いた事、弊社一同もう一度肝に銘じ、再発防止に努めてまいります。 Hiromas Hostel in Ueno

        Responded June 18, 2018
        Hiromas Hostel Ueno
        123
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Hiromas Hostel Ueno
        |Excellent 8.2
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location
        • Iriya Subway Station is within 0.52 km