8.9
Excellent
3.4% this month
/10
(1,618 reviews)See what guests said
Highly rated by guests – 90% would recommend
Highly rated by guests – 90% would recommend
Breakfast53
Housekeeping37
Swimming Pool16
See map
8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tay Do Cloth Shop 20 m
79 Tony 50 m
Quây Thuôc 206 110 m
Market 130 m
Cao Dai Pagoda 240 m
Bùng bình tam giác 390 m
Bach Duong 440 m
huy hoang 2 450 m
Khoi Custom Tailor 460 m
Byfas Premium Tailoring 510 m
Nearby landmarks
Japanese Covered Bridge 770 m
Old House of Tan Ky 990 m
Hoi An Ancient Town 1.03 km
Fukian Assembly Hall (Phuc Kien) 1.22 km
Central Market 1.32 km
Hoi An Night Market 1.35 km
Precious Heritage by Rehahn 1.61 km
Tra Que Vegetable Village 3.13 km
An Bang Beach 4.41 km
Cua Dai Beach 5 km
Hoi An Central Boutique Hotel and Spa

"Had a great short stay here, would definitely stay here again if we return to Hoi An."

Rachel - January 12, 2020
Deluxe Room - Bedroom Hoi An Central Boutique Hotel and Spa
Lobby Hoi An Central Boutique Hotel and Spa
Lobby Hoi An Central Boutique Hotel and Spa
See all 64 photos
Removed from saved list
Free Wi-Fi
2019

Hoi An Central Boutique Hotel and Spa

91 Hung Vuong, Cam Pho, Hoi An, Vietnam, 560000 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Japanese Covered Bridge
Within 770 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 800 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Private beach

  • Free Wi-Fi in all rooms!

Cheaper than 71% of all properties in Hoi An in the last 24 hoursCompared to 1,024 Hoi An properties at Agoda for various dates
Value for money9.2
Distance to city center0.5 km
Location rating8.5
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.4 km

Rooms available at Hoi An Central Boutique Hotel and Spa

Grand Deluxe
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family 2-Bedroom
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Signature Balcony Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Connecting Room
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Grand Deluxe Room with Pool View or Town View
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family room 1 double and 1 bunk bed
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Suite with Pool View
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Connecting Room with Town View
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Family Room
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed and 1 bunk bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hoi An Central Boutique Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Hoi An Central Boutique Hotel and Spa?

Hoi An Central Boutique Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350.000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hoi An Central Boutique Hotel and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 100.000 VND per day. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hoi An Central Boutique Hotel and Spa?

Hoi An Central Boutique Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Hoi An Central Boutique Hotel and Spa

  • 10.0
    Exceptional

    "It is a super, well run hotel that offers excellent value for money."

    Andrew

    |

    January 30, 2020

  • 8.8
    Excellent

    "It was a place where Woo Yeon-hee went, but it was the best hotel."

    HONGGI

    |

    February 6, 2020

  • 10.0
    Exceptional
    Staff 

    "The staff was absolutely amazing and it was just the beginning."

    Melissa

    |

    December 31, 2019

Property ranking|Compared to 1,024 Hoi An properties
See all rankings
Room size
59 sqm.
Value for money score
9.3/10
Cleanliness score
9.1/10
Location score
8.5/10
Bigger than
96
%
of Hoi An properties
Better than
88
%
of Hoi An properties
Better than
82
%
of Hoi An properties
Better than
81
%
of Hoi An properties
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Overall rating:
8.9
Excellent
1,618 reviews
Cleanliness
9.1
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
Our room was lovely and the facilities well kept, clean, and...
Melissa from South Korea
Family with young children
More about Hoi An Central Boutique Hotel and Spa

More about Hoi An Central Boutique Hotel and Spa

Situated in Cam Pho, Little Hoi An Central Boutique Hotel & Spa is the perfect place to experience Hoi An and its surroundings. Situated only 0.5 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Little Hoi An Central Boutique Hotel & Spa ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The hotel features 108 beautifully appointed guest rooms, many of which include television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. Throughout the day you can enjoy the relaxing atmosphere of the private beach, fitness center, outdoor pool, spa. Superb facilities and an excellent location make the Little Hoi An Central Boutique Hotel & Spa the perfect base from which to enjoy your stay in Hoi An.

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Most talked about facilities

Breakfast
44 mentions
Swimming Pool
27 mentions
Housekeeping
13 mentions
Beach
11 mentions

What they offer

7.2
Very good
Breakfast

"Breakfast is delicious with plenty of breads, cheese, noodle..."

SAN

|

January 31, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Buffet

Restaurants on site

Little Restaurant
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hoi An Central Boutique Hotel and Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (1618)Booking.com Reviews (130)
8.9
/
10
Cleanliness9.1
Facilities8.9
Location8.5
Service9.2
Value for money9.2
High score for Hoi An
Rating
9+ Exceptional (580)
8-9 Excellent (159)
7-8 Very Good (116)
6-7 Good (31)
<6 Below Expectation (44)
Time of the year
Mar - May (175)
Jun - Aug (288)
Sep - Nov (237)
Dec - Feb (230)
All guests (1618)
All room types
All languages

Show reviews that mention 

Showing 930 verified guest comments
12345
10.0
Exceptional
Eddie from Singapore
Couple
Deluxe Room
Stayed 1 night in February 2020

Nice hotel with great pool”

This was our pleasure trip to Vietnam. Upon arrival we were warmly welcomed by the staff + the welcome drink. We stayed 1 night in Deluxe room with pool view. Room was clean and very comfortable, we have our breakfast in the hotel and the foods was delicious with various choices. The staff were friendly, courteous, and helpful. The hotel was about 500 meters aways to Hoi An Old Town. The scenery in Hoi An old town was beautiful and it was a relieve to walk in such a beautiful environment. We would like to thanks the supervisor name Joy who have given greatest service when we have arrived even having our breakfast in the hotel at level one. She spoke good English too. Overall: Highly recommended. 👍 Thank you Hoi An Central Boutique Hotel and Spa arranged high floor during our stayed and without doubt one of the favorite hotels during my time in Hoi An. Amazing experience and I would definitely come back again!

Reviewed February 09, 2020

Dear Eddie, Thank you for your fantastic feedback. It is such a great pleasure to know that you had a memorable stay at Hoian Central Boutique Hotel & Spa and were well taken care by Ms.Joy ( myself). We're in all our passion to run the extra mile for our guests, all for their better enjoyment staying at our hotel. Thank you again for your kind words, the team and I hope that your future plans to Hoian and that we will have the opportunity to serve you again. All the best wishes! Joy Vo Quality And Attitude Supervisor

Responded February 17, 2020
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Denee' from South Korea
Solo traveler
Grand Deluxe
Stayed 4 nights in June 2019

Home isn't a place, it's a feeling!”

"Home isn't a place, it's a feeling", Hoi An Central Boutique Hotel and Spa gave me that feeling of 'home'. The resort is beautifully decorated with textiles and lanterns. The smell from the spa radiates throughout the hotel. The location is great, local food options are unlimited and only within a few km from the city center. The bike rental service made everything extremely accessible. The staff were friendly, genuine in their interactions and accommodated all of my needs. This resort made my experience in Hoi An all the more special. Highly recommend ~ Solo traveler

Reviewed June 17, 2019

Dear Denee, On behalf of Hoi An Central Boutique Hotel & Spa team, I would like to thank you for staying with us! We are extremely happy that we could provide you an excellent service in our carefully designed and detailed attention. I will happily share your compliments with the entire staffs as they are our greatest pride! We would be more than delighted to welcome you in the near future again. With warm regards

Responded June 18, 2019
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Fathima from South Africa
Family with young children
Family room 1 double and 1 bunk bed
Stayed 3 nights in December 2017

Service that goes the extra mile”

We enjoyed our 3 night stay at this boutique hotel and had an amazing time in Hoi An. The service was the best we received in our Vietnam trip and special mention to Elsa and Bella at reception who struck up a connection with our 2 young children and went out of their way to spoil them. My daughter was in tears on the last day and cried all the way to the airport because she missed these 2 ladies. We had a family room which was comfortable with a balcony facing the pool, and were offered an early check in since we arrived early morning in Hoi An. Breakfast was lovely and the chef catered to our requests for special diet. Tried the spa which had a special buy 1 get 1 free offer so we had a couples massage and they also had a kids massage (haven't come across kids massage at a spa before). The only spoiler was the loud music from a neighbouring property that ruined an almost perfect relaxing massage. Used the gym during our stay. Thank you to all the staff that served us.

Reviewed December 24, 2017

Dear Fathima, Thanks so much for your wonderful comments and support. It was a great effort by my team and they did a wonderful job to get our hotel open again. The town does recover quick. I am also very please you had a wonderful stay at our hotel and also in Hoi An. Our staff are always keen to make sure all our guests have a great experience both here at our hotel and also in our wonderful town. Thanks again for your comments and we look forward to serving you again soon. Kind Regards, Daisy Nguyen - Sales Coordinator

Responded March 13, 2018
Hoi An Central Boutique Hotel and Spa
9.2
Exceptional
Kwangil from South Korea
Couple
Deluxe Room
Stayed 3 nights in December 2018

It's clean and comfortable!”

We stayed for three nights. All room and facilities were clean and well arranged. While our staying period, staffs kept very clean room condition and showed kindness. One of staff, Ms. THU gave us all convenience about transportation and travel guide of looking around the town. The distance to old town was also near enough to walk slowly. We satisfied to stay at the Hoi An Central Boutique Hotel and Spa. Thanks

Reviewed December 23, 2018

Dear Kwangil, Thank you very much for staying with us and for taking your precious time to give us a beautiful review. On behalf of all of Hoi An Central Boutique Hotel & Spa staff, I would like to express my sincere thanks for your nice words. We are so pleased that you had an relaxing stay with us and enjoyed all of our services: beautiful quiet space, rooms, spa, especially the our beloved staff. Your satisfaction is our mission and we keep trying every day to provide the best services to our guests, high-standard and professional yet friendly and homely. All of us look forward to the chance of being of service again. With our best wishes,

Responded December 27, 2018
Hoi An Central Boutique Hotel and Spa
9.6
Exceptional
Jasmine from Australia
Family with young children
Family 2-Bedroom
Stayed 4 nights in September 2017

beautiful place to stay with a family”

We spent 4 nights here (myself, husband & 4 children) The staff were so lovely, that really contributed to the great time we had in this hotel! The hotel was clean, breakfast beautiful & pool area perfect! I highly recommend this hotel & if we're ever lucky enough to get to Hoian again will definitely stay at little Hoi an Central boutique hotel & spa again! Great stay, you won't be disappointed! Loved this place!

Reviewed September 20, 2017

Dear Jasmine, Thanks for taking the time to review our hotel and your great comments, we really appreciate them. We are all glad you enjoyed your stay here at our hotel, all our staff a keen to make sure all our guests have a great time here not just in our hotel but also in our wonderful town. Thanks for staying and we look forward to seeing you next time. Kind Regards,

Responded May 17, 2018
Hoi An Central Boutique Hotel and Spa
9.2
Exceptional
Paul from New Zealand
Couple
Signature Balcony Suite
Stayed 5 nights in August 2017

Lovely Hotel, wonderful staff ”

The Little Hoi An Central was exactly what we expected from a larger hotel (100+ rooms) than the smaller Boutique accommodation (8-15 rooms) we had previously used in Vietnam. The well appointed rooms, large pool, and a breakfast buffet caters to all. What makes this hotel special though is the management and staff. From arrival to departure, they are there to make you feel valued; nothing is to much trouble and their smiling faces are genuine to a fault. There are some areas for improvement in their facilities though; the gym equipment needs to be regularly serviced as do the free bicycles however both are adequate areas for those who want to keep fit. A very pleasing stay.

Reviewed August 22, 2017

Dear Paul, On behalf of the whole team of Hoi An Central Boutique Hotel & Spa I would like to thank you for sharing your lovely experience with us. To hear words like yours is definitely a motivation for the Hotel’s team to move forward in improving and developing the services to our guests. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you and your family staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to welcoming you back soon. Warmest regards,

Responded July 16, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
PIK from Hong Kong
Couple
Deluxe Room
Stayed 3 nights in September 2019

Wonderful hotel”

We stayed at Hoi An Central Boutique Hotel for 3 nights. The staff was very friendly. The breakfast was good. We liked the decor in the room and the photo display in the lobby. This hotel is located right outside of the old town; it's very convenient and not noisy at all. We had a lovely stay.

Reviewed September 06, 2019

Dear PIK , We are really pleased to read your review about our hotel and to know that you enjoyed your stay with us. Thank you for your compliments about the location, facilities, room, restaurants and associates. I have conveyed your compliments with our team. We look forward to welcome you back on your next visit. Kind regards, Joy Vo Quality And Attitude Supervisor

Responded September 07, 2019
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Richard from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in March 2017

Lovely Little Hoi An Central !”

I searched for a boutique hotel and chose Little Hoi An as the reviews all looked good. And I must agree with them! At check-in, Suzy was fantastic & so friendly + helpful. The room was beautiful and the facilities + breakfast buffet really nice. All staff were kind to us & the only comment I have is its noisy when people move furniture above, the chair legs need rubber feet !

Reviewed March 27, 2017

Dear Richard, On behalf of the whole team of Hoi An Central Boutique Hotel & Spa I would like to thank you for sharing your lovely experience with us. To hear words like yours is definitely a motivation for the Hotel’s team to move forward in improving and developing the services to our guests. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you and your family staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to welcoming you back soon. Warmest regards,  

Responded September 21, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Tony from Australia
Couple
Grand Deluxe
Stayed 6 nights in July 2017

Exceptional”

My wife and I thoroughly enjoyed our stay at Little Hoi An Central Boutique Hotel. The staff are wonderful, the hotel and it's amenities are fantastic and the location is great as well. We would recommend this hotel to anyone planning a visit to Hoi An.

Reviewed July 26, 2017

Dear Tony, Thank you very much for staying with us and for taking your precious time to give us a beautiful review. On behalf of all of Hoi An Central Boutique Hotel & Spa staff, I would like to express my sincere thanks for your nice words. We are so pleased that you had an relaxing stay with us and enjoyed all of our services: beautiful quiet space, rooms, spa, especially the our beloved staff. Your satisfaction is our mission and we keep trying every day to provide the best services to our guests, high-standard and professional yet friendly and homely. All of us look forward to the chance of being of service again. With our best wishes,

Responded September 15, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
John from United States
Group
Connecting Room
Stayed 2 nights in November 2017

Great place for a girls/family getaway”

I was blessed to return to the Little Hot An Central Boutique Hotel and bring along some of my family visiting from the US. As usual, the service was impeccable. Just such a good value for the money. The decor is lovely. All the personal touches made our stay just right. We did take advantage of the 10 min foot massage and found that the spa is not to be missed! Will definitely return. <3

Reviewed December 05, 2017

Dear John, Thanks so much for your wonderful comments and support. It was a great effort by my team and they did a wonderful job to get our hotel open again. The town does recover quick. I am also very please you had a wonderful stay at our hotel and also in Hoi An. Our staff are always keen to make sure all our guests have a great experience both here at our hotel and also in our wonderful town. Thanks again for your comments and we look forward to serving you again soon. Kind Regards, Daisy Nguyen - Sales Coordinator

Responded March 13, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Chelsea from United States
Group
Deluxe Room
Stayed 3 nights in February 2017

Get ready to fall in love!”

We were picked up in Da Nang by the hotel. Everything about this place was amazing. Staff was very nice, great memory for names and extremely helpful. We were only suppose to stay 3 nights and extended an extra two. The rooms were clean and spacious. Great buffet breakfast! Since it has been hot in Hoi An, we spent most afternoons by the pool which was lovely! For the price you pay, you can't do better than this!! Ps. Happy hour is a great deal. From 3-6 it's buy one get one. As a wine drinker the glasses have been very well priced here!

Reviewed February 23, 2017

Dear Chelsea, We very much appreciate your comments regarding your stay at Hoi An Central Boutique Hotel & Spa. It is always a pleasure to receive positive feedback. We are really glad that you enjoyed your stay with us and that you liked the hotel and the service we provide. Your comments will be shared with all the our Team and we are sure it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. We can also assure you that we will take all your comments into consideration in order to provide the best possible stay to all of our guests. Thank you again for sharing your experience, and we hope to have the chance to welcome you again in the future. With best regards,

Responded September 24, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Sarah from Australia
Family with young children
Deluxe Room
Stayed 3 nights in June 2017

We will be back!”

Absolutely lovely stay. My 2 year old son was treated like royalty by all the staff. Buffet breakfast was the best I've ever seen. Beauty salon was very professional, I enjoyed a one hour massage but could have stayed for many more services! I can't recommend this hotel highly enough. Beautiful, clean rooms with amazing bathrooms. Bikes provided with baby seats on the back so getting around town was easy. Cocktails great too! We will definitely be visiting again & staying at Little Hoi An Central.

Reviewed July 02, 2017

Dear Sarah, Thank you very much for staying with us and for taking your precious time to give us a beautiful review. On behalf of all of Hoi An Central Boutique Hotel & Spa staff, I would like to express my sincere thanks for your nice words. We are so pleased that you had an relaxing stay with us and enjoyed all of our services: beautiful quiet space, rooms, spa, especially the our beloved staff. Your satisfaction is our mission and we keep trying every day to provide the best services to our guests, high-standard and professional yet friendly and homely. All of us look forward to the chance of being of service again. With our best wishes,

Responded September 21, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Cam from Australia
Family with teens
Deluxe Room
Stayed 4 nights in January 2020

Great location and friendly staff”

We stayed in hoi an central boutique for four nights. We were very happy with the service and the staff were all lovely. It was a great buffet breakfast and the hotel was well decorated and located. Highly recommended.

Reviewed January 15, 2020

Dear Cam, It is thrilled to see your excellent comment, well done and a great thank you! Truly happy that you had an enjoyable time at Hoian Central Boutique Hotel & Spa and were happy with our friendly services. We are so happy that you really had a great memory with us and would like to come back for another stay here. The team and I are really happy to hear it and we would like to see and welcome you back again soon! Best regards, Joy Vo

Responded January 20, 2020
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Kelly from Singapore
Family with teens
Grand Deluxe
Stayed 5 nights in April 2018

Perfect 2nd visit!”

This was out 2nd trip to Little Hoi An Central. We loved the room, the pool, and the breakfast buffet. We liked being a short walk to the Ancient Town. Spa treatments were good and very affordable. We will definitely stay again if we are lucky enough to revisit Hoi An.

Reviewed April 14, 2018

Dear Kelly, Thanks for the great review and your support, we really appreciate it. It was great to have you return and enjoy our hotel. Our rooms are larger than most and have a seperate shower and bath. All rooms have a balcony. Our large pool is always a great way to cool off in the afternoon and enjoy one of our many activities on offer. Thanks again for your comments and we look forward to seeing you when you next return. Kind Regards,

Responded May 17, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Melissa from South Korea
Family with young children
Deluxe Room
Stayed 4 nights in December 2019

Absolutely Amazing!”

The staff was absolutely amazing and it was just the beginning. Our room was lovely and the facilities well kept, clean, and enjoyable. Breakfast was delicious with lots of options, from my foodie loving husband to my picky toddler. The spa services available and the pool were icing on the cake. We were greeted everyday and the staff always inquired about our stay and if they could be of assistance. It is a perfect walking distance to the pedestrian areas and the available bikes were great, even had a toddler seat for us to use. Will definitely stay here again and recommend to others heading to Hoi An.

Reviewed December 31, 2019

Dear Melissa, Thank you so much for taking your precious time in giving us a great detailed review and rating. kind review will certainly encourage the entire team as we always strive to offer great service. Thank you for giving Hoian Central Boutique Hotel & Spa the opportunity to contribute to a memorable moment during your stay. We also really appreciate your generous comments regarding our facilities, shuttle bus service and amazing buffet breakfast. Thank you again and we will be anxiously looking forward to welcoming you and your next visit to our hotel soon. Sincerely yours, Joy Vo

Responded January 02, 2020
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Hải
Solo traveler
Deluxe Room
Stayed 1 night in October 2019

Nearby Old quarter and Beautiful”

I love this place !!! This is the very first time I travelled to Hoi An and they were the most beautiful memory. I came to Hoi An right on my Birthday and the Hotel gave me a suprise Birthday cake and wishes. Managers and Staffs are friendly. Quick services with fully warmth. Moreover, Hotel also has a perfect retro design, nice swimming pool. Just take about 10 minutes to walk into Old quarter. This is the best choice in Hoi An that I want to come back again.

Reviewed October 06, 2019

Dear Hải , Thank you very much for choosing to stay with us and for sharing such great feedback. The team and I are thrilled that you thoroughly enjoyed your stay with us. Many thanks for highlighting the efforts of the team, I will be sure to share your kind feedback with them to further reinforce their efforts. Thank you once again for your kind words. The team and I hope that we may have the opportunity to welcome you back soon for another great stay. Best regards, Joy Quality and Attitude Supervisor

Responded October 07, 2019
Hoi An Central Boutique Hotel and Spa
9.2
Exceptional
Yin from Hong Kong
Couple
Stayed 1 night in April 2018

Exceptional”

We had a very pleasant stay at the hotel, I am particularly happy about the stylish decor of the room and the friendly staff. The location is also very central, just 10 mins walk to the Hoi An Ancent Town and 5 mins by cycling, where you can hike a bike from the hotel main door, however I think the bikes could be maintained a little bit better (a bit old and rusty)

Reviewed April 09, 2018

Dear Yin, Thanks for taking the time to review our hotel and your great comments, we really appreciate them. We are all glad you enjoyed your stay here at our hotel, all our staff a keen to make sure all our guests have a great time here not just in our hotel but also in our wonderful town. Thanks for staying and we look forward to seeing you next time. Kind Regards,

Responded May 17, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Catherine from Malaysia
Group
Deluxe Room
Stayed 1 night in October 2019

5 star hotel I would say ”

The location of the hotel is strategic where only 10mins walking distance to Hoi An ancient town, nearby with Vinmart and lots of massage parlours nearby. Hotel do provide the free shuttle services to Ancient Town and Private Beach, and free rental of bicycles. The staff there is superb with their services, fast response, friendly, helpful and welcoming. The breakfast buffet is awesome with variety of choices. The hotel even free upgraded our 5 rooms for our stays, would definitely come back again for next visit.

Reviewed November 08, 2019

Dear Catherine, Thank you very much for your recent stay with us. We're glad to know that you're happy with our pool, room and satisfied with our staff and loaction. We always keep on trying to deliver exceptional customer service for our guest, all for their better enjoyment staying at our hotel. I believe that our staff is more than pleased to assist you during your stay and I will definitely share it to the team for your great feedback to them. We look forward to welcoming you again on your next visit to Hoi An Best regards, Joy Vo

Responded November 11, 2019
Hoi An Central Boutique Hotel and Spa
8.0
Excellent
Keith from United Kingdom
Couple
Grand Deluxe
Stayed 3 nights in November 2018

Lovely place out of the way, but....”

Pros: well located away from the busy parts of Hoi An Staff member ‘Seven’ very helpful helping us find a route to Hai Van Pass. Big spacious rooms. Good choice for breakfast. Cons: To many staff and a lot are not helpful, in particular the girls who sit behind the main desk, big language problem. Many of the dining staff just don’t get the concept of hospitality. We were in the restaurant on the first evening, my partner had finished her meal before I got mine and there were others in a similar position. They offer a deal on laundry, 1 Kg for d50000, however they bill you for more because of excess weight, but it’s not weighed in front of you so how do you know how much it weighs? On booking you get a voucher for spa & a drink, but it’s only for 1 person, even though the booking is for 2, many other hotels in Vietnam do the same offer but for 2, especially if the booking is for two. The tiled floors are beautiful , but also a nightmare from people above.

Reviewed November 29, 2018

Dear Keith, Thank you so much for taking the time to share your experience at Hoi An Central Boutique Hotel &Spa with us. We truly regret to learn that your experience at our property did not meet your expectations. We would like to express our sincerely apologies for any discomfort you have experienced. We always work hard to deliver exceptional guest experiences, and it is apparent in your case that we did fell short. Please be assured that we treat your feedback seriously and we will review with our team in order to meet the guest’s expectation in any circumstances. And it would be a pleasure to welcome you again in the future. With best regards,

Responded November 30, 2018
Hoi An Central Boutique Hotel and Spa
10.0
Exceptional
Malgorzata from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in March 2017

Perfect place”

It was a perfect place for us. Extremely helpful staff, especially Lyn and Kate were always there when we needed them, suggesting outings, efficiently booking trips, organising transfers. The most touching gesture was when Lyn arranged for two take away baguettes for us to take for our a journey to Hue - so much appreciated. The hotel is more like a resort, has a big swimming pool and massive comfortable beds. It is spotlessly clean and does a vast range of breakfast options - Asian and Western. There were a few small maintenance issues such as lights incorrect switches on the wrong side of the bed but nothing major. We highly recommend this place as an oasis of calm in wonderful Hoi An.

Reviewed March 13, 2017

Dear Malgorzata, On behalf of the entire team and I thank you very much for choosing to stay with us here at Hoi An Central Boutique Hotel & Spa during your recent visit to Vietnam and thank you very much for your special words about our hotel. We sincerely appreciate you taking the time to share your amazing stories and experiences of your stay with us. We are delighted that you have had such a memorable and rewarding end result after staying with us. I do hope that your future travels plans may lead you again to join us here in this unique destination and thank you for choosing Hoi An Central Boutique Hotel & Spa. With best regards,

Responded September 24, 2018
Hoi An Central Boutique Hotel and Spa
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