Hoi An Garden Palace Hotel and Spa
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Hoi An Garden Palace Hotel and Spa

311 Cua Dai Street, Cam Chau, Hoi An, Vietnam
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Junior Deluxe - Bedroom Hoi An Garden Palace Hotel and Spa
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    Hoi An Garden Palace Hotel and Spa Reviews

    8.5
    Excellent
    /10
    (215 reviews)See what guests said
    9.6
    Exceptional

    "The rooms are great and I enjoyed the luxury Bathtubs!"

    Kristina

    -

    January 9, 2019

    9.1
    Exceptional service
    Recommended by 90% of guests

    Things you’ll love about Hoi An Garden Palace Hotel and Spa

    Things you'll love

    • Airport transfer

    • Located in heart of Hoi An

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.7
    See map
    Very good location - 1.73 kilometers from city center
    Popular neighborhood
    Popular
    Nearby
  • Fukian Assembly Hall (Phuc Kien)1.79 km
  • Museum of Trading Ceramics1.91 km
  • Hoi An Ancient Town1.94 km
  • Old House of Tan Ky2.11 km
  • Sa Huynh Culture Museum2.21 km
  • Assembly Hall of Cantonese Chinese Congregation2.23 km
  • Japanese Covered Bridge2.29 km
  • Hoi An Night Market2.36 km
  • An Bang Beach3.5 km
  • Terracotta Park4.99 km
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.9
    Distance to city center1.5 km
    Location rating7.7
    Nearest airportDa Nang International Airport (DAD)
    Distance to airport24.7 km

    Rooms available at Hoi An Garden Palace Hotel and Spa

    9.0
    Excellent
    Room comfort & quality
    Family 3 Adults
    Family 3 Adults
    ...
    • Room size: 48 m²/517 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Palace Suite
    Palace Suite
    ...
    • Room size: 48 m²/517 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    City Deluxe
    City Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Family Suite
    Family Suite
    ...
    • Room size: 96 m²/1033 ft²
    • Pool view
    • 1 queen bed & 2 single beds
    Enter dates to see prices
    Deluxe Terrace
    Deluxe Terrace
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Family 4 Adults
    Family 4 Adults
    ...
    • Room size: 52 m²/560 ft²
    • Garden view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Junior Deluxe
    Junior Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Family Room Grand
    Family Room Grand
    ...
    • Room size: 48 m²/517 ft²
    Enter dates to see prices
    Suite King Size Bed
    Suite King Size Bed
    ...
    • Room size: 48 m²/517 ft²
    Enter dates to see prices

    What people love about Hoi An Garden Palace Hotel and Spa

    • 6.0
      Review score

      "Overall a satisfactory experience."

      Ye

      |

      December 25, 2018

    • 7.6
      Very good
      Location

      "Its location was good fo both sight seeing of old town and getting a rest near beach by using shuttles."

      Jin-hui

      |

      March 10, 2018

    • 8.4
      Excellent
      Bathroom

      "Rooms were huge, shower fantastic, staff were amazing, friendly & very helpful"

      Leith

      |

      April 25, 2018

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    More about Hoi An Garden Palace Hotel and Spa

    More about Hoi An Garden Palace Hotel and Spa

    8.4
    Excellent

    "The breakfast has a good selection of local and western food..."

    Stephanie

    |

    December 20, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Swimming pool, pool table, incredible rooms, lovely staff"

    Stevie-Anne

    |

    October 20, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hoi An Garden Palace Hotel and Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (215)Booking.com Reviews (475)
    8.5
    /
    10
    Cleanliness8.5
    Facilities8.5
    Location7.7
    Room comfort and quality9.0
    Service9.1
    Value for money8.9
    All languages
    All guests (215)
    All room types

    Show reviews that mention 

    Showing 146 verified guest comments
    12345
    9.6
    Exceptional
    Kristina from United States
    Solo traveler
    Junior Deluxe
    Stayed 4 nights in January 2019

    Amazing Staff to welcome you to Hoi An”

    This hotel is further away from the old quarter, which is exactly what i wanted a little more peace and quiet. The rooms are great and I enjoyed the luxury Bathtubs! The breakfast is delicious and the dinner menu has lots of options. It was wonderful to relax at the pool and use their free bikes to explore the countryside. The staff was very friendly and eager to help you enjoy your holiday. They made me feel right at home, dont hesitate to book your holiday with them.

    Reviewed January 09, 2019

    Dear Kristina, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner. Our team are always ready to welcome you back soon. Best regards, Ms Hai - Sales Manager

    Responded January 19, 2019
    Hoi An Garden Palace Hotel and Spa
    8.4
    Excellent
    Stephanie from Hong Kong
    Couple
    Junior Deluxe
    Stayed 4 nights in December 2018

    A nice little hotel”

    We booked 4 nights into the twin room and enjoyed our stay very much. The hotel is half way between the old city and beach and provides free shuttle as it is not close to any attractions. There are some restaurants and coffee shops close by. The breakfast has a good selection of local and western food. Room is a nice decor and good nice with a great tub. Staff is very friendly and helpful- thanks Ms Huyen, Miss Tu, Miss Thuy, and Miss Tuyen and all others for all your kind assistances in making our stay enjoyable!

    Reviewed December 20, 2018

    Dear Ms. Stephanie, Thank you very much for staying at Hoi An Garden Palace & Spa and for taking the time to review your recent stay. It is a pleasure to know you had a plesant and relaxing time with us. We are certainly looking forward to providing you another excellent stay in the near future. Best regards, Ms Hai - Sales Dept

    Responded December 25, 2018
    Hoi An Garden Palace Hotel and Spa
    8.4
    Excellent
    Linus from Sweden
    Couple
    Junior Deluxe
    Stayed 4 nights in February 2019

    Cozy place with great staff”

    Cozy place, really nice and helpfull staff that makes you feel welcome. You can lend bikes for free and ride to town in 10 minutes. Would absolutely stay here again if I visit Hoi An again. Recommend.

    Reviewed February 10, 2019

    Dear Mr Linus, Thank you for your staying with us and sharing your experience at our hotel. We are pleased that you were satisfied overall. Once again, thank you very much for your time at Hoian Garden Palace and we look forwards to welcoming you back soon. With best regards Ms Hai - Sales Manager

    Responded March 23, 2019
    Hoi An Garden Palace Hotel and Spa
    9.6
    Exceptional
    John from Australia
    Couple
    Junior Deluxe
    Stayed 3 nights in July 2017

    Great hotel and staff”

    This hotel was well above our expectations-the building and gardens are stunning.The pool is fantastic and the rooms are well thought out and not lacking room.The building and rooms have a French flavour about them.There is a shuttle service to both beach and town centre or you can use their bikes to get around.The staff cannot do enough for you and are always smiling and helpful.Lastly the breakfast is one of the best we have had for variety and quality.We will stay there again.

    Reviewed July 27, 2017
    9.6
    Exceptional
    Allan from United States
    Solo traveler
    Junior Deluxe
    Stayed 5 nights in January 2017

    A great place to stay”

    The hotel is excellent in every way. I had a large comfortable room that was spotlessly clean. The staff were friendly and helpful. The included breakfast buffet was exceptional. The restaurant also serves a very good dinner, so do not pass it by. And, if you feel like a rest, they have a pool. It is about a mile, or a little more from the old town attractions, but the hotel can arrange a free shuttle. I walked in and back several days. I certainly would return.

    Reviewed January 28, 2017
    9.6
    Exceptional
    Martin from New Zealand
    Solo traveler
    Deluxe Terrace
    Stayed 3 nights in November 2016

    Excellent Hotel with great staff”

    Its a bit away from the main Hoi An old town but that means its quiet and the staff are wonderful. So great value for money, great staff, clean and well managed. I will return. Places like this give Vietnam a fantastic reputation

    Reviewed January 21, 2017
    8.0
    Excellent
    Oliver from United Kingdom
    Family with young children
    Family 4 Adults
    Stayed 5 nights in December 2016

    Nice hotel when the weather is good”

    This hotel is 2.5 kms from Hoi An old city centre. Although, it is not a pleasurable walk, it would be fine providing the weather is good which is not the case in December. The breakfast was okay and the hotel rather quiet which suited us perfectly. There is a swimming pool that looked really nice too. The hotel is a lovely old colonial building.

    Reviewed January 04, 2017
    8.4
    Excellent
    martyn from United Kingdom
    Couple
    Palace Suite
    Stayed 7 nights in August 2016

    Nice but noisy”

    Hotel is fine with very nice staff. Unfortunately theres a hotel being built next door which meant drilling hammering and grinding from 6am most days. Hotel has stone floors so every sound echoes. Its not the easiest place to sleep in. But staff very sweet and friendly. Hoi An is a great little place with great beaches except Cui Dai beach .

    Reviewed August 29, 2016
    2.0
    Mark from United Kingdom
    Family with young children
    Family 4 Adults
    Stayed 4 nights in July 2018

    STAY HERE”

    Highly recommend this hotel to all. Great location half way between the beach and the old town. Plus hotel provides a shuttle bus to both locations. Staff incredibly welcoming and kind. Rooms are a generous size, very nicely furnished and impeccably looked after. Pool area a real tranquil oasis. Would highly recommend this to all (we have travelled for 5 weeks staying at lots of hotels throughout the region and this has been our favourite)

    Reviewed August 06, 2018

    Dear Mark, Thank you for your feedback and recognizing so many positive aspects of your recent stay at Hoi An Garden Palace & Spa and sharing your experiences with other travellers. We are delighted to know that you have enjoyed our product and services. We are certainly looking forward to providing you another excellent stay in the near future. Best regards, Ms Hai - Sales Dept

    Responded December 25, 2018
    Hoi An Garden Palace Hotel and Spa
    6.8
    Good
    Youngmi from Malaysia
    Family with teens
    Family 4 Adults
    Stayed 2 nights in July 2018

    Good”

    If you are looking for decent hotel at affordable price this is for you. Pool is small and a little bit cloudy but bearable. Staff do their best for the guests. The message was good value for money. Breakfast was ok too. The two things annoyed me were mosquitos in the room and funny smell near the garden. The staff brought some oil to burn but it doesn’t kill off all of them. I got bitten on my arms. If I had more money to spend on this trip, I’d choose the better one. 그저그래요내가부모님모시고왜이런델욌을까돈없는학생때도아니고암튼정말후회가됐네요.베트남오시면왠만하면돈좀더쓰세요모기땜에팔다물리고문은잘안닫혀서삑삑대고정원지나갈때마다퇴비냄새.마사지는10분씩빼먹고그래도피부마사지는받을때따까웠는데좋았어요. 아침조식은쏘쏘하지만돈그만큼내고뭘바랄까싶음.돈값은최소한하지만결론은안간다절대

    Reviewed July 23, 2018
    9.2
    Exceptional
    Sebastian from Germany
    Couple
    Junior Deluxe
    Stayed 1 night in November 2018

    Very pleasant stay”

    large room with a rain-proof balcony, wonderful breakfast, well-kept premises, staff friendly and helpful, free bicycles

    Reviewed November 29, 2018

    Dear Sebastian, Thank you so much for your recent stay with us at Hoi An Garden Palace & Spa. We are pleased to aware that you have had a pleasant stay overall. And thank you for your compliments about our room, breakfast and specially our staff performances. We always try their best to bring the special moments for our beloved guest and will keep going to do good job in the future. Our happiness is making our guest a pleasant, convenient and memorable stay. We do hope to have you back in our hotel near future. Best regards, Ms Hai – Sales Dept

    Responded December 02, 2018
    Hoi An Garden Palace Hotel and Spa
    4.8
    Eunhyang from South Korea
    Family with young children
    Family 4 Adults
    Stayed 2 nights in January 2019

    습해요 room condition is not good”

    The room was So humid even all the blankets too. the window was broken. So i ssked them to change the room because my baby rolls over on the bed but they told me shut it hard. And they shut. Breakfast was not qualited. Staff was kind. And swimming pool was nice. But if i go to hoian i won't go sgain. I guess i can find much better places than here

    Reviewed February 07, 2019
    8.8
    Excellent
    Stevie-Anne from Australia
    Family with teens
    Palace Suite
    Stayed 3 nights in October 2018

    Perfect”

    Swimming pool, pool table, incredible rooms, lovely staff

    Reviewed October 20, 2018

    Dear Stevie-Anne, We would like to sincerely thank you for your stay with us at Hoi An Garden Palace & Spa and sharing your nice comments regarding our room, swimming pool, and special with our staff performance. Once again, Thank you very much, Hoi An Garden Palace and Spa and we look forward to welcoming you back soon. Kind regards,

    Responded October 30, 2018
    Hoi An Garden Palace Hotel and Spa
    10.0
    Exceptional
    kim from Vietnam
    Family with young children
    Palace Suite
    Stayed 1 night in September 2018

    Big room, the staff and service were fantastic.”

    Very good breakfast, big room, friendly staff, everything is perfect for relaxing

    Reviewed September 24, 2018

    Dear Mr. Kim, We would like to sincerely thank you for your stay with us at Hoi An Garden Palace & Spa and sharing your review about us. We are very happy to know that you have had a pleasant stay and satisfied with our services. Our team are awaiting to seeing you back soon. Wish your family all the best. Warmest regards,

    Responded October 30, 2018
    Hoi An Garden Palace Hotel and Spa
    10.0
    Exceptional
    Judith from Australia
    Couple
    Palace Suite
    Stayed 4 nights in March 2018

    Great Location. Amazing Staff”

    What a Lovely Hotel. So Clean and the rooms were very Spacious .Special thanks to Heiugen (Sorry not the correct spelling ) You are a very special young Lady and such an asset to the Hotel. Thank you for Making my stay such fun . We will see you again in 2019

    Reviewed March 23, 2018
    9.2
    Exceptional
    Beng from Malaysia
    Group
    Junior Deluxe
    Stayed 3 nights in December 2017

    Nice Beautiful Colonial-style Hotel”

    There is a lot of construction going on nearby the hotel and the noise starts as early 730am which is quite normal in Vietnam. Overall the hotel is excellent. Wish they could do a shelter from the hotel lobby to the rooms just in case it rain, so that we could not get wet.

    Reviewed January 09, 2018
    8.0
    Excellent
    Ryan from Canada
    Family with young children
    Family 4 Adults
    Stayed 8 nights in December 2017

    Great value and location ”

    For the price this was a good hotel. We had a queen bed and two smaller beds in the room for the kids. The staff were extremely helpful and very accommodating. The gym was small but there was a local gym in town that was cheap and easy to access. The hotel was a quick ride to old town and ran shuttle services as well.

    Reviewed December 28, 2017
    5.6
    LEE from Malaysia
    Couple
    Junior Deluxe
    Stayed 3 nights in September 2017

    Good Service and Persistent Receptionist”

    Lovely colonial building very French feeling, nice interior, room was good as they are very thoughtful to note on our anniversary vacation, surprise with a bouquet of roses upon check in and room was upgraded to suite for us with lovely decoration of flowers heartshape on our bed. Overall for the price reasonable good quite a nice breakfast! Another plus point they have free shuttle service and free bicycle for guest. Will be back when I revisit Hoi An. TQ for the persistent receptionist to keep us checking on our schedule and plans without fail.

    Reviewed September 23, 2017

    Dear Lee, Thank you so much for your wonderful review. We greatly appereciate the time and effort you spend on sharing you real experience about Hoi An Garden Palace. We are very delighted to hear that you enjoyed our nice room,breakfast and free shuttle bus to the old town and the beach. Comments such as yours definitely give us great motivation towards keeping the high standard of service we always strive to pursue. Thank you again for choosing Hoi An Garden Palace and do hope to welcome you back in the near future. Sincerely, General Manager Hoi An Garden Palace & Spa

    Responded September 27, 2017
    Hoi An Garden Palace Hotel and Spa
    10.0
    Exceptional
    Julie from United States
    Solo traveler
    Junior Deluxe
    Stayed 3 nights in August 2017

    Beautiful Place to Go”

    This hotel is amazing I am so glad I went here. It's right between the ancient town and the beach. The hotel itself is lovely with a great pool and very nice staff. They offer free van rides to both the beach and town or will also lend you a bike if you prefer to explore on your own. It was a really good experience and I would go back in a heartbeat.

    Reviewed August 09, 2017
    7.6
    Very good
    duong from Vietnam
    Group
    Junior Deluxe
    Stayed 1 night in June 2017

    Quite good, nice staff”

    The hotel is located on a narrow street, so if we travel in a large group, I wonder if the coach can drop us at front of the hotel. The front of the hotel is also quite small, and I barely see anything from outside, it also is covered bushes of trees and a small wall (which have the name of the hotel on it). But when go inside, the hotel's quite large, the wall was painted in white so it looks romantic for me. Rooms are quite, clean, classic and very nice furniture, each room has back door access to the green garden. Staff is very nice and helpful, the hotel has free gym facilities that you can access anytime, a spa that you get 20% off, a free swimming pool, a free billiards table and free bicycles for borrow. I think this hotel gonna suite for groups of friends or a small family.

    Reviewed August 02, 2017
    12345
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    Hoi An Garden Palace Hotel and Spa
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    • Very good location
    • Fukian Assembly Hall (Phuc Kien)