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Ann Retreat Resort & Spa
Ann Retreat Resort & Spa
Ann Retreat Resort & Spa
Ann Retreat Resort & Spa
Ann Retreat Resort & Spa
Ann Retreat Resort & Spa
Ann Retreat Resort & Spa

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9.1

Exceptional

2,904 reviews

2,904 reviews

Breakfast61
Housekeeping60
View32

Good location Beautiful design Lovely staff Very good service Good facilities ...

Huong
- May 9, 2022
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Bridge

290 m

Sân bóng nhân tạo

310 m

Hoi An Cocoon Silk

340 m

Cao Dai Pagoda

390 m

Market

400 m

Popular landmarks
Japanese Covered Bridge

610 m

Old House of Tan Ky

790 m

Hoi An Ancient Town

880 m

Fukian Assembly Hall (Phuc Kien)

1.1 km

Central Market

1.2 km

Closest landmarks
Quây Thuôc 206

390 m

huy hoang 2

430 m

Cam Pho Temple

470 m

Công Viên Vườn Tượng

470 m

Byfas Premium Tailoring

470 m

Newly renovated

Ann Retreat Resort & Spa

47 Thoai Ngoc Hau, Cam Pho, Hoi An, Vietnam, 560000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cam Pho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Hoi An

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Fitness center

Swimming pool [outdoor]

Valet parking

Free Wi-Fi in all rooms!

This property is in high demand!

19 travelers have booked today.

Value for money9.3
Distance to city center0.6 km
Location rating8.6
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.8 km

Rooms available at Ann Retreat Resort & Spa

Connecting Room
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Executive Suite River View
...
  • Room size: 78 m²/840 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Triple
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Grand Suite with River View
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Pool and River View Double Room
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe River and Town View Twin Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe River and Town View Double Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Pool and River View Twin Room
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin River & Town View
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Ann Retreat Resort & Spa have a hot tub?

Ann Retreat Resort & Spa does not have a hot tub.

How much does it cost to stay at Ann Retreat Resort & Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Ann Retreat Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ann Retreat Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Hoi An with private transportation, the resort can arrange taxi service.

Is breakfast offered at Ann Retreat Resort & Spa?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Ann Retreat Resort & Spa.

What are my dining options at Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Ann Retreat Resort & Spa?

Event decoration service is offered to help your event go smoothly.

Can business events be hosted at Ann Retreat Resort & Spa?

On-site venues and convenient event services make Ann Retreat Resort & Spa an ideal choice for hosting corporate events.

What is the smoking policy at Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa is located in Cam Pho, famous for good restaurants such as WaKaKu, The Soul Restaurant and Banh Xeo Song Hoai - Co Anh.

What popular shopping places are close to Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa is located in Cam Pho area which features shopping places such as 79 Tony, Bach Duong and Khoi Custom Tailor.

What are popular attractions near Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa is located in Cam Pho area, which is famous for attractions such as The Old House of Phun Hung, Quan Kong Temple and Quan Thang Ancient House.

What popular natural sightseeing spots are close to Ann Retreat Resort & Spa?

Ann Retreat Resort & Spa is located in the Cam Pho area, which is famous for natural sightseeing destinations such as Bùng bình tam giác.

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Explore the neighborhood

What people love about Ann Retreat Resort & Spa

  • 10

    Exceptional
    Location

    "Good location Beautiful design Lovely staff Very good service Good facilities ..."

    Huong

    |

    May 9, 2022

  • 9.2

    Exceptional

    "Love the calm and relax feel of the resort."

    Joyce

    |

    May 8, 2022

  • 9.2

    Exceptional
    Breakfast

    "The breakfast is wonderful."

    Joyce

    |

    May 8, 2022

Property ranking|Compared to 925 Hoi An properties
See all rankings
Service score
9.5/10
Room size
46 sqm.
Value for money score
9.3/10
Cleanliness score
9.3/10
Better than
90
%
of Hoi An properties
Bigger than
89
%
of Hoi An properties
Better than
87
%
of Hoi An properties
Better than
84
%
of Hoi An properties
Overall rating:

9.1

Exceptional
2,904 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.6
Read all reviews >
What travelers say they love:
We enjoyed our trip to Hoi An and our stay at the Ann Retrea...
Vishal from Singapore
Family with young children
More about Ann Retreat Resort & Spa

More about Ann Retreat Resort & Spa

Ann Retreat Resort & Spa

Unwind while staying right in the Hoi An city center during your stay at Ann Retreat Resort & Spa.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi services to help you find what you want in Hoi An.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Ann Retreat Resort & Spa include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Ann Retreat Resort & Spa begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Resort's host of recreational offerings ensures you have plenty to do during your stay. The private beach at the resort is a very special feature, providing direct ocean access exclusively for guests. The many offerings at Ann Retreat Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Ann Retreat Resort & Spa gives you a great reason to spend more time in your swimsuit.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and diving. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the resort. Have some relaxing fun with family and friends at the library.


Around the property

Visit the sights and local attractions of Hoi An during your stay at the resort. Sit on the sand or sip a drink in leisure at An Bang Beach located 4.6 km away. Whatever you may be looking to buy on your trip to Hoi An, chances are you'll find it at Hoi An Night Market located 1.2 km away.


Reasons to stay here

This resort scores higher than 87% of the city's accommodations on value for money
Past guests rate facilities here higher than 90% of the city's accommodation.
This resort stands out for its staff and service, scoring higher than 89% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

60 mentions

Housekeeping

33 mentions

Swimming Pool

27 mentions

Food & Dining

12 mentions

Languages spoken

  • English
  • Korean
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Garden
  • On-site entertainment
  • Pool with view
  • Private beach
  • Snorkeling
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

The Soul Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
47 Thoai Ngoc Hau, Cam Pho, Hoi An, Vietnam, 560000
Excellent
Location

8.6

Airports

  • Da Nang International Airport (DAD)
    23.8 km 48 min drive
  • Chu Lai Airport (VCL)
    65.8 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    1.2 km

Hospital or clinic

  • Quây Thuôc 206
    390 m

Shopping

  • Hoi An Night Market
    1.2 km

Convenience store

  • Mini Mart
    600 m

Cash withdrawal

  • ATM
    1.6 km
What's nearby

Popular landmarks

  • Japanese Covered Bridge
    610 m
  • Old House of Tan Ky
    790 m
  • Hoi An Ancient Town
    880 m
  • Fukian Assembly Hall (Phuc Kien)
    1.1 km
  • Central Market
    1.2 km
  • Hoi An Night Market
    1.2 km
  • Precious Heritage by Rehahn
    1.5 km
  • Tra Que Vegetable Village
    3.4 km
  • An Bang Beach
    4.7 km
  • Cua Dai Beach
    4.8 km

Nearby landmarks

  • Bridge
    290 m
  • Sân bóng nhân tạo
    310 m
  • Hoi An Cocoon Silk
    340 m
  • Cao Dai Pagoda
    390 m
  • Quây Thuôc 206
    390 m
  • Market
    400 m
  • 79 Tony
    410 m
  • Bach Duong
    420 m
  • Bùng bình tam giác
    420 m
  • huy hoang 2
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel Child Policy

    a) Infant 0-2 year(s): Can use existing bed or a baby cot upon request free of charge.

    b) Children 3-5 years: Can use existing bed free of charge.

    c) Children 6 - 11 years: Can use existing bed at additional fee of 575,000 VND or extra bed at additional fee of 875,000 VND, including breakfast.

    d) Children from 12 years: Will be considered as adults and must use an extra bed which incur an additional charge of 875,000 VND, including breakfast.

    Maximum 2 children under 6 years can stay with parents free of charge for Connecting Room and maximum 1 child under 6 years can stay with parents free of charge for the other rooms. Children are not allowed to stay in Deluxe Double bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until03:00

Getting around

  • Airport transfer fee400000 VND
  • Distance from city center0.6 km
  • Travel time to airport (minutes)45

Extras

  • Daily Internet/Wi-Fi fee0 VND

The property

  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 77
  • Room voltage220
  • Year property opened2016
  • Most recent renovation2022

Parking

  • Daily parking fee0 VND
Property announcements

Free Vietnamese learning class from 13:30 to 14:30 on Tuesday and Friday weekly (register at least 2 hours in advance at Reception).

Deluxe Double Bed room is located at the 8th floor and the guests will access the room only by stairs from 7th floor.

The Deluxe Double room is located on the 8th floor, the guest must reach the 7th floor by lift and use the stairs access to get into the room. This room type is suitable for adults only.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Ann Retreat Resort & Spa from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.3
Facilities9.0
Location8.6
Service9.5
Value for money9.3
High score for Hoi An
Rating
9+ Exceptional (1,189)
8-9 Excellent (260)
7-8 Very Good (170)
6-7 Good (24)
<6 Below Expectation (38)
Time of the year
Mar - May (287)
Jun - Aug (480)
Sep - Nov (468)
Dec - Feb (446)
All guests (2,710)
All room types
All languages

Show reviews that mention 

Showing 1,681 verified guest comments
12345
10.0
Exceptional
Ben from Australia
Couple
Stayed 4 nights in January 2020

Exceptional”

We were really impressed by the Ann Retreat Resort & Spa. The facilities were clean, the room was spacious, the staff were friendly, the free breakfast was very good and each day they changed the selection. Eggs are cooked to order and are free as well. There are two pools, one for the kids and one for adults. The adult pool is nice and big and 1.1 - 1.9 metres deep, which was great as hotel pools are often too small and shallow. Location is great, just a 5-10 minute walk to all the attractions of the Old Town. As it is just on the edge of the old town, it's a little quieter and more peaceful. No hesitation recommending the Ann Retreat Resort & Spa. It's a classy hotel for a very good price.

Reviewed January 15, 2020

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Xin chao Ben, Thank you so much for your wonderful review on Agoda. We greatly appreciate the time and effort you spent on sharing your real experience about Hoi An River Town hotel. We take great pleasure in knowing that we have succeeded in making your visit to Hoi An an amazing and relaxing one. We are so thankful for your compliments about our extremely nice and polite staff, lovely pools at the hotel with excellent food and drink service, best restaurant and breakfast ever. Your sincere comments will help us with our continuously effort to improve the service quality. Thank you again for choosing Hoi An River Town hotel and do hope to have the pleasure of welcoming you back in the near future. Tran Le (Ms.) Front Office Talent

Responded February 07, 2020
Ann Retreat Resort & Spa
9.6
Exceptional
KHANH from Vietnam
Couple
Grand Deluxe Pool and River View Double Room
Stayed 1 night in June 2020

OUTSTANDING EXPERIENCE”

I went to Hoi An this time with my girl friend and had an excellent experience at Ann Retreat & Resort. Absolutely i’ll recommend friends or family to stay here if we go to Hoi An next time. Staffs are so nice and helpful as well as friendly. The food is awesome. That’s why it’s no doubt the restaurant is in one of the top 10 restaurants in Hoi An. You must try it! The location is not right at the center but just bout 5 mins by bicycle. And if you choose to have a river view room, trust me, the landscape would satisfy your sight. Only one thing that my girlfriend didn’t really like it is that the bridge next to it. Cuz it was built by steel?! (i guess) so it’s kind of noisy if you open the window or stand at the balcony. However, the room was built really neat to prevent the noise from outside so technically we weren’t bothered by the noise at night anw. One more time STRONGLY recommended to stay at this place guys!

Reviewed June 19, 2020

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10.0
Exceptional
Tamara from United States
Couple
Grand Deluxe River and Town View Double Room
Stayed 4 nights in January 2020

Fantastic!!!”

I think I chose the BEST hotel to stay in!! Ann Retreat Resort & Spa is in the perfect location (5 min walk or 2 min on the free bikes) into the main Hoi An Ancient Town. Our room was pristine and looked like it had just been painted and renovated, the bed was super comfy, our balcony overlooked the river, the Resort has 2 beautiful pools, the grounds are lovely, the staff are incredibly friendly and helpful, the buffet breakfast is one of the best we’ve ever had and the free high-tea every afternoon was absolutely divine!!! Need I say more?? 😘

Reviewed January 20, 2020

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Xin chao Tamara, Warmest greeting from Ann Retreat resort and spa. On behalf of hotel Management as well as staff members, I would like to express my sincere thanks to your excellent reviews on Agoda. Your wonderful compliments about our nice room, sumptuous buffet, professional service are a meaningful gift for all staff to nonstop their improvements in job to bring guests the most enjoyable experience. Once again, thanks so much for choosing Ann Retreat resort and spa and giving us such nice feedback. We do hope to welcome you back in the nearest future. Sincerely Yours, My Huynh (Ms.) Front Office Talent

Responded February 03, 2020
Ann Retreat Resort & Spa
10.0
Exceptional
Hugh from United Kingdom
Couple
Stayed 5 nights in June 2016

Absolutely Perfect! 12 out of 10!”

Superb location by the river, amazing pool, amazing buffet breakfast, complete with cook to order egg station! Wonderful room with the best pillows we have come across in 3 countries and 5 cities! The in room complimentary toiletries (shower gel, shampoo, conditioner etc) smell divine! But over and above the facilities and physical attributes, the best thing about this place is the staff, whom I cannot commend highly enough. We happened to mention it was our honeymoon and in our first two days, every member of staff, from reception, to restaurant, to housekeeping congratulated us and wished us a happy honeymoon; all in perfect English I might add! Every step of the way the staff are here to help however they can. It is clear that they are all passionate about hospitality, their jobs, their hotel, and of course, their guests. Nhi, one of the front office staff and tour guide, took us on a complimentary bicycle tour around the nearby village and showed us many interesting things we would never have found ourselves, for example, local boat building, master carpentry and wood carving, and cooking demonstrations of how local delicacies and staple foods are made. This place only opened last month so don't let the lack of reviews put you off. My wife and I are so glad that we chose this hotel. We loved it so much we stayed an extra night so we were here a week total. Hoi An old town is only a 10 minute walk away, but if you don't fancy the walk, there is a free shuttle bus from the hotel (and back) several times a day, which also runs to the beach. When you're finished eating, drinking and taking in the atmosphere that the town has to offer, you can retreat to this little slice of heaven. We can honestly say that this place, and moreover the people that work in it, have helped us create many happy memories that will last us a lifetime. LOOK NO FURTHER, BOOK NOW! 😃

Reviewed July 04, 2016

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10.0
Exceptional
Scott from United Kingdom
Couple
Grand Deluxe Pool and River View Double Room
Stayed 4 nights in November 2019

Perfect Hoi An Retreat”

From the moment we arrived at River Town Hotel we instantly felt at home. Our room was beautiful and comfortable - looking out over the main pool and river beyond. Relaxing by the pool was great, a perfect spot to enjoy a cocktail or two in between rain showers. We also made use of the excellent in house Lemongrass Spa (try the Hoi An signature massage) and enjoyed it so much that we went back consecutive days. The breakfast buffet was also brilliant with everything you could want and catering to all tastes. Without a doubt though, what made our stay especially great was the friendly and attentive staff team. They should all be very proud of the service they are providing! A special thanks to the great bartenders Huỳnh and Thành who made our stay especially memorable and who we hope to keep in touch with. We used the hotel’s transfer service to take us up to Huế - our driver Dung was excellent and spoke great English, guiding us over the Hai Van Pass and allowing us to stop at numerous points to explore and take pictures. I’d highly recommend this hotel to all future guests looking for a great place to stay in Hoi An - we were sad to leave! Scott and Breige

Reviewed November 30, 2019

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Xin chao Scott, Warmest greeting from Hoi An River Town hotel. Thank you very much for taking the time to share your stay at our hotel. It is always a pleasure to receive positive feedback like yours. Your hearty comments create a great motivation for us to always keep trying our utmost to improve day by day, to deliver our customers the highest level of service. We do hope that we will be fortunate enough to welcome you again to Hoi An River Town Hotel. Kind Regards, Tran Le (Ms.) Front Office Talent

Responded December 02, 2019
Ann Retreat Resort & Spa
9.2
Exceptional
Jonathan from United Kingdom
Couple
Stayed 4 nights in December 2016

Friendly Staff, Good Location, Excellent Value for Money - Highly Recommended!”

I stayed at Hoi An River Town Hotel between December 25th and 29th, 2016. Before we flew to Vietnam we were concerned about the floods on the news in Hoi An; the hotel staff E-mailed us before our flight to let us know that the area surrounding the hotel was unaffected. After our arrival - and indeed throughout the duration of our stay - the staff were attentive, polite and efficient at dealing with all our requests (booking restaurants, recommending sights, booking airport transfer etc.). In particular, one front desk employee Nga was very friendly and helpful. The room was clean and WiFi was fast. The hotel is not located in the centre of Hoi An which we liked as it allowed us to escape the noise and lights when we wanted some peace and quiet. Nevertheless it is conveniently located a short walking distance from the Night Market. Would highly recommend Hoi An River Town Hotel!

Reviewed December 30, 2016

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9.6
Exceptional
Sim from Singapore
Family with teens
Grand Deluxe Triple
Stayed 2 nights in April 2017

SO IMPRESSED!”

Can I say this is the best hotel I have stayed in? I was initially spoiled for choice between River Town Hoi An Hotel and Little Hoi An Central Boutique Hotel, but ultimately I went with River Town, I did not regret my decision! When we reached the hotel, we were greeted by friendly staffs who brought us welcome tea sets with fruits and local specialty crackers. We were introduced to their facilities (2 swimming pools, complimentary shuttle service to Ancient Town, An Bang Beach and Hidden Beach, complimentary bike rental, daily bike tour etc.) We were also given a free upgrade to Duplex Suite. It had totally made our day with the fantastic room (dual storey) and the river view. It had made it so spacious for the 3 of us to move around, we have our own personal space. The international breakfast with a hint of Vietnamese touch was delicious. They even provide a variety of infused water for detox (chai seeds, calamansi etc.) which was an interesting touch as I have not seen it in other hotels I've previously stayed. When we checked in, we were also informed that we were eligible for complimentary lunch, it too was delicious. It was a very nice prelude of Vietnamese cuisine. The only downside I could find was the long intervals between shuttle rides and the slightly off location from the ancient town. Then again, these could easily be resolved with the rental bikes. As I was traveling with elderly, we can only rely on the shuttle service and our foot, hence we spent most of our time walking. Back to service aspects, I'm really impressed with their customer service. I do feel very welcome during my stay there. They often reach out to us and ask us tiny stuff (i.e. how was your sleep? Bed comfy? Do you need harder/softer bed? etc.) which totally enhanced and improved the overall experience. They even offered to provide me with towels to bring it with me when they heard I was going to the beach. I was really impressed with their thoughtfulness. In overall, I think f

Reviewed April 25, 2017

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9.6
Exceptional
Jonathan from Denmark
Couple
Grand Deluxe Pool and River View Double Room
Stayed 9 nights in August 2016

High quality service, a great hotel!”

We stayed 9 nights at Hoi An Rivertown hotel and we were impressed by the high level of service provided by all the staff. They were all very friendly and helpful. The food in the hotel is excellent. They bring it to the pool when you want to go for a swim (they actually have 2 pools, including a large and deep one). They make sure you never need of anything. Rooms are spotless, very clean. The hotel was open on May 31st 2016 so it's all new. Breakfast is very good, they make awesome dumplings, Pho, cafe sua da, fruits... And bench of other stuff including pancakes, eggs and cereals for those who miss their western food. Rooms with river view give a stunning view of Vietnam as you imagine it, green with mountains in the background. What a pleasure to wake up to this sight. The hotel provides free shuttle to old town and to a private beach with sunbeds, free bikes are also provided so you shouldn't worry about location. It's really 3 mn from the centre on a bike, maybe 10 on foot. Beds and pillows were too hard for us but the staff can replace them, feel free to ask them for a softer set. We highly recommend this hotel! And we will come back. We never met such a friendly team in that kind of hotel in the past, we will miss them all, Nguyen thi tan trang in particular for her very useful foodie advices :)

Reviewed August 15, 2016

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10.0
Exceptional
Karen from United States
Couple
Grand Deluxe Pool and River View Double Room
Stayed 2 nights in July 2016

Amazing, Helpful Staff, Great Amenities for Value”

The brand new Hoi An River Hotel was even more lovely than we expected it to be. Our river view room was large and airy with a perfect, picturesque view. The free bicycle hire was great for exploring Hoi An. Though we couldn't take advantage of all the amenities during our free stay everything from the free shuttle bus to a private beach (away from the more crowded public beach) to the free bicycle tour on offer was expertly handled. The front desk staff was friendly, efficient and informative. The pools are sparkling and clean, and the breakfast featured a wide array of choices. Even though the hotel isn't as small or 'cozy' as several other places have advertised, it had a tremendous feeling of privacy. Special thanks to Nga for checking us in and arranging our train tickets and everything we needed.

Reviewed July 31, 2016

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10.0
Exceptional
Carol from New Zealand
Couple
Stayed 5 nights in April 2017

Fabulous!!”

We've been to Hoi An a few times but this is definately the best hotel we've stayed in. We received a welcome drink and nibbles on arrival, and waiting for us in our room was fruit, gorgeous fresh flowers and lovely displayed towel swans on the bed with a message, to celebrate our wedding anniversary. A really lovely touch. The staff are very professional, the pool/s are fab (but we only used one of them), the breakfast's are superb. I can't praise it enough. The little touches that this hotel provides makes all the difference, for example; free use of bikes, a fantastic free dinner and even the lovely pot of tea after we checked out. Location is good, across the river from the old town, and only a short walk to all the sights of Hoi An.

Reviewed May 23, 2017

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9.6
Exceptional
Amanda from United Kingdom
Solo traveler
Grand Deluxe Pool and River View Double Room
Stayed 2 nights in August 2016

Great hotel”

I stayed at the Hoi An River Town Hotel for 2 nights at the end of my trip to Vietnam. I managed to get a last minute discount through Agoda so it wasn't too expensive. It is a very new hotel so very clean and the staff are super friendly. There are two big swimming pools with plenty of sun loungers and a small gym, which would have been a bit over crowded had there been more than one other person in there, luckily it was normally just me. I received a free 4 course meal as I stayed for 2 nights which was amazing and a great surprise! It was about a 10-15 minute walk into the old town, and they had bikes for free. To get back to the hotel at night from the old town was easy but it was dark and a little secluded in parts so I felt a little uneasy walking back alone at night. Apart from that everything was great and I would definitely stay here again, especially if there was a good deal on again!

Reviewed August 11, 2016

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10.0
Exceptional
KERRY from Australia
Couple
Grand Deluxe Pool and River View Double Room
Stayed 5 nights in July 2016

ABSOLUTELY FANTASTIC”

We stayed here for 5 days and were very impressed with the level of professionalism by all of the staff. They were all so helpful, polite, and every one of the staff went above and beyond what we expected. We stayed in a river view room which was very comfortable, we found the mattress and pillows extremely comfortable, all of the facilities in the room were perfect. Although the fridge has no freezer compartment you can ask the staff for a bucket of ice. The breakfast provided was wonderful with a wide Variety of dishes each day which did change from day to day, not repeated as you find in some other hotels. The hotel also provides bicycles, for free. Although we hired a motorbike elsewhere. This hotel is rated 4 star on agoda but I personally think they deserve a higher rating, it was the smaller touches that made our stay here so enjoyable. We are already taking about coming back again as Hoi An has a wonderful relaxed feel about the place.

Reviewed August 14, 2016

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8.0
Excellent
Uyen from United States
Family with teens
Connecting Room
Stayed 3 nights in December 2017

Hotel itself reasonably clean & relaxing. Location of street is littered with trash, though.”

Our rooms & river view were bright and airy, very relaxing. Breakfast was stellar with many options. Wonderful service by staff. However, as relaxing as hotel was, you have to walk through a street littered with trash to get to Hoi An town center, so ambience was ruined. One had to wonder why hotel didn't just hire out some people to clean trash off street. Laundry is a rip off with prices. Just go next door and you'd pay a fraction of the cost--a whole load for the price of one shirt charged by hotel. We ordered room service (a mixture of western food & local food) and we have to say the food was the WORST we had in Vietnam (pizza was undercooked, pho noodle was BLAND...).

Reviewed April 19, 2018

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9.6
Exceptional
Tian from Singapore
Couple
Stayed 2 nights in August 2017

Excellent customer service, good location”

All the staff were very friendly , informational and provide very good customer service from the time we checked in to daily breakfast to pool to check out. The ancient walking town is only 7 mins walk (staff told us the short route through the pool). The day we checked in , we were given 30% voucher to lunch at their cafe. Enjoyed the food, very good quality and delicious . It has 2 pools with very attentive staffs. Will definitely recommend this hotel to anyone visiting. Walking town requires a ticket for VND180,000 per person and can be used throughout the stay in Hoi An . It also includes tickets to visit any 5 places of interest within the big walking town eg Temples, old residential , museums.

Reviewed August 10, 2017

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10.0
Exceptional
Jason from Canada
Couple
Stayed 3 nights in December 2016

Wow”

We wish we could have stayed longer at this hotel! The rooms were immaculate and the breakfast delicious. The staff at the Hoi An River Town hotel are what really sets this place apart from anywhere else we stayed on our month long honeymoon of SE Asia. We took part in the bike tour offered by the hotel which was fantastic and our guides who also worked at the hotel were very good! Highly recommend this place if you are looking for great value in Hoi An.

Reviewed January 04, 2017

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10.0
Exceptional
Ally from United States
Group
Grand Deluxe Pool and River View Double Room
Stayed 2 nights in January 2020

The Friendliest Staff made for a Perfect Trip”

This hotel is so beautiful. Every detail and aspect made for the perfect stay. The restaurant was delicious, the room was clean, the pool was wonderful (there were two!). What made our experience so wonderful though, was definitely the attentive and friendly staff. They were able to give us honest suggestions, communicate clearly with any questions or concerns, and welcome us to Hoi An with great hospitality. I would book again in a heartbeat. Also, the hotel is located at a perfect distance from the central area of downtown. You are able to walk to the more touristy spots within 5 minutes but are far enough away from the noise and bustle. The spot makes for a perfect getaway.

Reviewed February 05, 2020

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Xin chao Ally, Warmest greeting from Ann Retreat Resort and Spa. Thank you so much for taking your time to posting such an excellent review on Agoda. We really appreciate it. It is so wonderful to read your compliments about hotel staff, location, pools and especial about our breakfast and clean room. Once again, thanks for being our distinguished guests and do hope to welcome you back here with longer stay in the nearest future. Yours Sincerely, Huong (Ms.) Front Office Talent

Responded February 07, 2020
Ann Retreat Resort & Spa
10.0
Exceptional
HSU-FANG from Taiwan
Group
Stayed 3 nights in September 2018

Wonderful stay in Hoi An!”

We stayed 3 nights at Hoi An River Town hotel, which was an amazing experience for us- clean room, delicious breakfast, helpful and friendly staff, everything is just great! Actually on the third day of my travel, I was suffering from the diarrhea and couldn’t go for any activity. After talking to the staff, she prepared the medicine for me, which made me feel much better afterwards. Also, they prepared congee and hot ginger tea as dinner for me, as they knew I could only eat something simple for relief. Thanks to their helps, I can continue the rest of my travel in Vietnam.

Reviewed September 27, 2018

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10.0
Exceptional
Ritchie from United Kingdom
Family with young children
Grand Deluxe Pool and River View Double Room
Stayed 1 night in August 2017

A wonderful hotel with exceptional service”

We stayed just one night here, but were extremely impressed. From the minute we arrived the staff were superb - bringing welcome drinks and snacks for the group whilst they processed check-in sat out on the terrace was a nice touch. For the rest of the stay the staff really couldn't have been more helpful. The hotel itself is good quality: clean and modern interiors, two swimming pools, lovely views across Hoi An or the surrounding countryside, great location 5 minute walk from the old town/night market, and free bikes that you pick up on your way out of the door. Would happily stay here again, and heartily recommend it.

Reviewed August 09, 2017

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10.0
Exceptional
Robyn from Australia
Couple
Stayed 7 nights in June 2017

Exceptionally good hotel and staff”

This is the best hotel we have stayed in during two trips to Vietnam. Very professional and friendly staff. Buffet breakfast excellent and we enjoyed the Happy Hour drinks from 3-6pm. Comfortable beds and chairs in our room, which had a lovely view over the large adult pool and down the canal to the colourful lanterns of Hoi An. The hotel is just a short 5-10 minute walk to the Japanese Bridge or you can use the free bikes. We had a great bike tour with Nhi, who spoke excellent English. Highly recommend this hotel and would definitely stay again. Thank you to all staff.

Reviewed June 28, 2017

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10.0
Exceptional
Elvin from Vietnam
Couple
Deluxe Double Room
Stayed 2 nights in June 2019

Lovely place to stay on Hoi An”

The Hoi An River Town hotel is located on the banks of the river, the views from the hotel are splendid, it is walking distance from the Old quarter and the night market. The thing to mention though are how sweet, kind and caring the staff at the hotel are, they made us feel very welcome and were really helpful. I'd like to thank everyone there for the wonderful time we had in Hoi An.

Reviewed June 27, 2019

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Xin chao Elvin, Warmest greeting from Hoi An River Town hotel. Thank you so much for taking your time to posting such an excellent review on Agoda . We really appreciate it. It is so wonderful to read your compliments about hotel staff, location, pools and especial about our breakfast. Once again, thanks for being our distinguished guests and do hope to welcome you back here with longer stay in the nearest future. Yours Sincerely, Tung Nguyen (Mr.) Front Office Talent

Responded July 02, 2019
Ann Retreat Resort & Spa
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