Holiday Inn Baguio City Centre
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Holiday Inn Baguio City Centre

No. 56 Legarda Road, Baguio City Proper, Baguio, Philippines, 2600
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2 Double Beds Superior Non-Smoking - Bed Holiday Inn Baguio City Centre
2 Double Beds Superior Non-Smoking - Bed
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    Lobby Holiday Inn Baguio City Centre
    Interior view Holiday Inn Baguio City Centre
    Interior view Holiday Inn Baguio City Centre
    2 Double Beds Superior Non-Smoking - Bed Holiday Inn Baguio City Centre
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    Exterior view Holiday Inn Baguio City Centre

    Holiday Inn Baguio City Centre Reviews

    7.8
    Very good
    /10
    (175 reviews)See what guests said
    8.4
    Excellent

    "Staff are so polite."

    Natividad

    -

    September 30, 2018

    8.1
    Excellent cleanliness
    Recommended by 84% of guests

    Things you’ll love about Holiday Inn Baguio City Centre

    Things you'll love

    • 550 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.0
    See map
    Excellent location - 200 meters from city center
    Popular
    Nearby
  • Burnham Park460 m
  • Session Road860 m
  • Our Lady of Atonement Cathedral950 m
  • Our Lady of Lourdes Grotto1.32 km
  • Pink Sisters’ Convent and Chapel1.41 km
  • Philippine Military Academy2.19 km
  • Good Shepherd Convent3.05 km
  • Tam-Awan Village3.07 km
  • The Mansion3.46 km
  • Mines View Park3.98 km
  • This property is in high demand!

    Last booked 1 hour ago | 7 travelers are looking at this property right now

    Value for money7.7
    Distance to city center0 KM
    Location rating8.0
    Nearest airportLoakan Airport (BAG)
    Distance to airport4.1 km

    Rooms available at Holiday Inn Baguio City Centre

    1 King City View Non-Smoking
    1 King City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Superior Non-Smoking
    2 Double Beds Superior Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Superior Non-Smoking
    1 King Superior Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Suite Non Smoking
    1 Bedroom Suite Non Smoking
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Accessible Roll In Shower Non-Smoking
    1 King Accessible Roll In Shower Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds or 1 double ...
    Enter dates to see prices
    1 Bedroom Suites
    1 Bedroom Suites
    ...
    • Room size: 55 m²/592 ft²
    • Shower and bathtub
    Enter dates to see prices
    1 King Deluxe Non Smoking
    1 King Deluxe Non Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 3 double beds
    Enter dates to see prices
    2 Double Beds City View Non Smoking
    2 Double Beds City View Non Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices

    What people love about Holiday Inn Baguio City Centre

    • 7.2
      Very good

      "Room was huge and perfect for us ."

      Wilfredo J.

      |

      December 27, 2018

    • 10.0
      Exceptional

      "The location, staff, room and amenities are great!"

      Rotsen

      |

      September 13, 2018

    • 10.0
      Exceptional

      "Had a fun stay."

      Rotsen

      |

      September 13, 2018

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    More about Holiday Inn Baguio City Centre

    More about Holiday Inn Baguio City Centre

    8.8
    Excellent

    "The rooms were spacious and modern."

    Leigh

    |

    September 26, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Staffs from reception area was very accommodating actually a..."

    Vanessa M.

    |

    October 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Holiday Inn Baguio City Centre from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (175)Booking.com Reviews (258)
    7.8
    /
    10
    Cleanliness8.1
    Facilities7.2
    Location8.0
    Service7.9
    Value for money7.7
    All languages
    All guests (175)
    All room types
    Showing 76 verified guest comments
    1234
    8.0
    Excellent
    ADOLFO from Philippines
    Couple
    1 King Superior Non-Smoking
    Stayed 2 nights in May 2019

    Very good”

    Housekeeping did not replenish bath towels and hand towels. Had to call and request them to bring.

    Reviewed May 22, 2019

    Dear Adolfo Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your feedback. We apologize for some amenities we were not able to replenish. We assure you we will avoid making these mistakes again in the future. We hope you stay with us again. Sincerely, Your Holiday Inn® Baguio City Centre team.

    Responded June 04, 2019
    Holiday Inn Baguio City Centre
    8.0
    Excellent
    Charity from Philippines
    Family with young children
    1 King Superior Non-Smoking
    Stayed 1 night in May 2019

    Relaxing Stay”

    Our stay was comfortable, we love the bed and the breakfast! Staff are welcoming, always corteous, it is a must when staying somewhere else. The only problem was the bidet in the bathroom, it was leaking and the pressure of water is not too strong. Then we found a cotton bud in the box on the door. Not sure who put it there but not so big deal just untidy. Overall we had a great stay! Just looking for some kids playroom esp if it's raining.

    Reviewed May 08, 2019

    Dear Charity Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your review! We are happy to hear that you had a relaxing stay with us. We are also glad that you loved our bed and breakfast, and you are happy courteous staffs. We do apologize for some issues you had with us. We assure you we will be fixing these issues to improve our services. We will also take note of your suggestions so that kids can play around the hotel. We hope you stay with us again. Sincerely, Your Holiday Inn® Baguio City Centre team.

    Responded May 21, 2019
    Holiday Inn Baguio City Centre
    10.0
    Exceptional
    Maria from Philippines
    Couple
    Superior Room
    Stayed 2 nights in March 2019

    Exceptional”

    The Holiday Inn Baguio does not appear in our GPS (car), fortunately we have waze to guide us. There is still one more issue, my husband who is a smoker ( uses IQOS) cant find a smoking area in your hotel. Hope you can fix this. Thank you

    Reviewed March 22, 2019

    Hello Maria. Thank you for staying with us and for sharing your review. We are not sure why we cannot be found by your GPS in your car but we will investigate about this to make sure that all guest will not get lost when coming here at Holiday Inn Baguio City Centre. We also would like to apologize that we do not have a smoking area inside our hotel. We need to comply with the city ordinance that implements a Smoke-Free Baguio. We hope you could understand these guidelines that we need to follow. We hope you stay with us again. Best Regards, Your Holiday Inn Baguio City Centre team.

    Responded March 25, 2019
    Holiday Inn Baguio City Centre
    9.2
    Exceptional
    Ruben from Philippines
    Couple
    Stayed 2 nights in March 2019

    Great Stay”

    We had a great stay. My wife was impressed with the room. However, we encountered a problem that seemingly the aircon in our room was not working (not blowing cold air). Even we were in Baguio, my wife found the room a bit hot. Overall, the room and the staff were all great.

    Reviewed March 18, 2019

    Dear Ruben Thank you for staying with us and for sharing your review. We are pleased to hear that you had a great stay with us. Apologies for some concerns you had with us. We will make sure to fix this problem as soon as possible. Best Regards, Your Holiday Inn Baguio City Centre. Thank you!

    Responded March 25, 2019
    Holiday Inn Baguio City Centre
    8.4
    Excellent
    Novinda from Philippines
    Family with young children
    Superior Room
    Stayed 3 nights in April 2019

    Family oriented hotel”

    Very satisfactory and accommodating staff. One comment though - the towels smell bad. Overall okay.

    Reviewed May 15, 2019

    Dear Novinda Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your feedback! We are glad to hear that you were happy with your recent stay with us. We do apologise for the smell of the bath towels. We will take note of this issue to improve our service. Sincerely, Your Holiday Inn® Baguio City Centre team.

    Responded May 21, 2019
    Holiday Inn Baguio City Centre
    9.6
    Exceptional
    Mark from Philippines
    Couple
    1 King City View Non-Smoking
    Stayed 2 nights in February 2019

    Exceptional”

    though the amenities are excellent, food quality must be improved

    Reviewed May 18, 2019

    Dear Mark. Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your review. We are happy to hear that you find our amenities excellent. We will take note about improving our food quality. We hope you will stay with us again. Sincerely, Your Holiday Inn® Baguio City Centre team.

    Responded May 21, 2019
    Holiday Inn Baguio City Centre
    7.2
    Very good
    Eduardo from Philippines
    Couple
    Superior Room
    Stayed 2 nights in May 2019

    Very good”

    pros: friendly staff, clean room, good breakfast. cons: limited parking space; coffee shop only no full restaurant.

    Reviewed May 20, 2019

    Hello Eduardo Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your review. We are glad to hear that you are happy with our staffs, clean rooms, and breakfast. We do apologize for the limited parking space. We do want to inform you that we do have a restaurant, not just a coffee shop. We hope you will stay with us again. Sincerely, Your Holiday Inn® Baguio City Centre team.

    Responded May 21, 2019
    Holiday Inn Baguio City Centre
    5.6
    Joan from Philippines
    Family with young children
    Superior Room
    Stayed 2 nights in April 2019

    FIX YOUR AC!!!”

    I booked this hotel because I am an IHG member and since it was a fairly new hotel, I thought the facilities would be quite new. I emailed the property ahead of time confirming the details. I informed them that we will be travelling with my baby who has eczema because she needs to sleep in a cold room to prevent full body rashes. They replied with a noted email so I trusted we will be given a proper room. I was wrong. The ac wasn’t able to cool the room and stayed at 24C all throughout the night. We changed rooms but still the same problem. We had to use an electric fan which gave us headache the next day. My sister stayed in a different room and she also had the same ac problem! The staff tried their best but there is really something wrong with the main airconditioning of the whole hotel because there were a lot of people complaining at the reception! The front desk told my husband that the duty manager will go to our room to check but they sent the electrician who had been checking it since yesterday to no avail. It’s very frustrating. Meanwhile, my daughter has developed rashes on her body already. If Baguio is at 10-12C now, I wouldn’t mind the ac being hot but it’s summertime! They should make sure this problem is being fixed or at least inform their incoming guests about it and not just shrug it off in hopes that we would understand. I demand an explanation as to why management has not acted on this issue. Their staff is courteous and all but when it comes to the health of my child, that’s a different story. I’m not expecting nor do I want any free things. I want a proper explanation from the hotel manager as to why this issue has not been resolved.

    Reviewed April 19, 2019

    Dear Joan, Greetings from Holiday Inn Baguio City Centre! We appreciate you taking the time to share with us candid feedback about your recent stay at Holiday Inn Baguio. It is unfortunate to learn that we did not meet your expectations during your last stay. Rest assured that the management will look into all the issues raised and will certainly act on them. We hope for your kind understanding and we wish for your continued support and patronage to our brand. JAY SACLUTI Executive Assistant Manager

    Responded April 28, 2019
    Holiday Inn Baguio City Centre
    6.4
    Good
    Elvic from Philippines
    Business traveler
    1 King Superior Non-Smoking
    Stayed 1 night in March 2019

    Nothing was working”

    Aircon didnt work, they sent us an eletric fan instead. Shower door broken, so eveythings wet in the toilet when you shower. Water they were having problems as well so there was a time we could t use the toilet.

    Reviewed March 18, 2019

    Dear Elvic Thank you for staying with us. We would like to apologize for all the inconvenience you had with us. We assure you that your review will be shared with each respective departments that are handling your concerns. We hope you will give us another chance to serve you once again. Sincerely, Your Holiday Inn Baguio City Centre team.

    Responded March 25, 2019
    Holiday Inn Baguio City Centre
    8.8
    Excellent
    Jocelyn from Philippines
    Couple
    2 Double Beds Superior Non-Smoking
    Stayed 2 nights in March 2019

    Great service, comfortable room, nice modern ambience”

    Room is spacious, bed and pillows are comfortable and feel very nice. Hotel staff are very friendly and responsive. It has a modern, organized and relaxing overall ambience. Food though is just ok, and the surrounding environment is not very scenic.

    Reviewed March 17, 2019

    Dear Jocelyn Thank you for staying with us and for sharing your review. We are pleased to hear that you are happy with our service, rooms, and staffs. We do want to apologize that we only have a city view in our rooms because we are located near the city centre. We hope you will stay with us again. Best Regards, Your Holiday Inn Baguio City Centre team.

    Responded March 25, 2019
    Holiday Inn Baguio City Centre
    9.2
    Exceptional
    Jamiecris from Philippines
    Solo traveler
    1 King Superior Non-Smoking
    Stayed 2 nights in March 2019

    Solo Travel in Baguio”

    The hotel has modern interiors and the staff including the guards are very accommodating. As a solo female traveler, it was a big help that the guards would call the cab. You will really secured and I loved how the place was so serene and there’s really privacy. The room is well lit, clean and modern. 4 star except that there’s nothing special in their breakfast buffet :) I only enjoyed the bacon.

    Reviewed March 04, 2019

    Dear Jamiecris, Thank you for staying at Holiday Inn Baguio City Centre! We appreciate you taking the time to write us a review. We are pleased to hear you are happy with our modern interior design, clean rooms, and our accommodating staff especially our guards that made you feel secure on your recent stay with us. We are sorry that there is nothing special in our breakfast buffet that will surprise you, but we recommend that you try our weekend buffets that could maybe change your mind. We hope you stay with us again. Sincerely, Your Holiday Inn Baguio City Centre team

    Responded March 07, 2019
    Holiday Inn Baguio City Centre
    8.4
    Excellent
    Nida from Philippines
    Couple
    2 Double Beds Superior Non-Smoking
    Stayed 1 night in October 2018

    Excellent”

    My husband and Iwere pleased with the hotel staff, they were friendly, courteous and always smiling. No hotel staff roaming around since most of them were busy and you don’t feel them hoping to get some tips from guests when they assist. One thing though with the breakfast, the coffee was so strong, i can’t finish mine. Will be back esp if there is a promo.

    Reviewed October 30, 2018

    Dear Nida, Thank you for your positive rating and feedback about our hotel . It is our pleasure to know you had an enjoyable stay with us. We have noted your comments about the coffee you had at breakfast. We are looking forward to welcoming you back at the Holiday Inn Baguio City Centre so we may extend to you another great stay. Sincerely, Joanne Acott General Manager

    Responded November 28, 2018
    Holiday Inn Baguio City Centre
    9.2
    Exceptional
    Vanessa from Philippines
    Family with young children
    2 Double Beds Superior Non-Smoking
    Stayed 2 nights in October 2018

    Thank you Holiday Inn for the wonderful stay!”

    I must say this hotel exceed our expectation, minimalist in a way, elegant and very clean. -THUMBS UP! 1. Internet was so fast you can even download a movie or a game in an instant. 2. Staffs from reception area was very accommodating actually all of them even the cleaners and the dining team from the restaurant. TRY their Chicken Biryani and their complimentary bread.... Oh La La! 3. The rooms are exquisite and modern. -SHOULD IMPROVE! 1. AIRCON!!! The aircon was centralized according to the staff the hallway temp was way cooler than our room, we attempted to transfer to other room twice and still the outside temp is way cooler than our room. 2. The breakfast buffet is very costly (1K+) 3. The location is practically near Burnham but not walkable did I make sense? :D Yes, it is near but for a Momshie like me walking and strolling my baby on the way to Burnham was hassle, the road is narrow, a lot of vehicles our passing by and there's one part of the road that was too steep.

    Reviewed October 11, 2018

    Dear Vanessa, Thank you for taking the time to share your valuable feedback. We are working to ensure we offer a great product to our guests. We understand your disappointment regarding the room temperature and we do apologize for any inconvenience. We would like to invite you back to our hotel in the near future and we hope that you give us a second chance. Sincerely, Joanne Acott General Manager

    Responded November 28, 2018
    Holiday Inn Baguio City Centre
    9.2
    Exceptional
    bartolome from Philippines
    Couple
    1 King City View Non-Smoking
    Stayed 2 nights in September 2018

    Better than most hotels in Baguio”

    Aside from being a new hotel, it has great staff in all areas of the hotel... from the reception, security, restaurant, and housekeeping. Everyone was respectful and approachable. It does have great comfy beds, neat, modern and well-equipped baths, and quite spacious rooms. Will surely stay here again on my return to Baguio.

    Reviewed September 07, 2018
    2.8
    Marinela from Philippines
    Family with young children
    2 Double Beds Superior Non-Smoking
    Stayed 2 nights in April 2019

    Review score”

    Don’t make the biggest mistake of booking this hotel if you want to feel uncomfortable. No aircon! Even if you adjust it to 19 degrees, it reverts to 24.5. Not conducive to sleeping. We had to ask for an electric fan. We were transferred to another room but it’s still the same. I concluded that it’s really hotel aircon that’s not working. The lobby area is even colder. What a waste of money! It ruined our vacation bec my husband and I called the front desk more than 10 times to complain about the heat. We couldn’t stand the heat and had to call at 1am so we just ended up asking for a fan. Imagine a hotel with an electric fan in the room. Poor experience for us.

    Reviewed April 25, 2019

    Dear Marinela Thank you for staying at Holiday Inn® Baguio City Centre and for sharing your honest feedback. We would like to sincerely apologize that we are not able to meet your expectations on your recent stay with us because of our centralized air conditioning system. We hope you will give us another chance to stay with us again. Sincerely Your Holiday Inn® Baguio City Centre team.

    Responded May 21, 2019
    Holiday Inn Baguio City Centre
    9.6
    Exceptional
    Ma from Philippines
    Couple
    Superior Room
    Stayed 1 night in February 2019

    AMAZING STAY”

    We had an awesome stay. Staff were very friendly. Hotel was clean and spacious and not to mention the technology used for the switches now are touch screen. Breakfast was good, though for me they can add a bit more. There were no pancakes on our day. But all in all it was good. We will definitely be back!

    Reviewed February 11, 2019

    Dear ma Thank you for staying with us and for sharing you review. We are very happy to hear that you had and amazing stay with us. We look forward you stay with us again. Best Regards, Your Holiday Inn Baguio City Centre team

    Responded February 12, 2019
    Holiday Inn Baguio City Centre
    7.6
    Very good
    Allan from Philippines
    Group
    Superior Room
    Stayed 1 night in February 2019

    Nice”

    We notice a problem on the shower and reported it. Expecting it was already fixed after our all day tour, it’s still remain as it is. Nevertheless, it was a nice stay and I hope they’ll improve their room services.

    Reviewed February 08, 2019

    Dear Allan Thank you for sharing your honest review and for staying with us. Apologies for the issues occurred on your recent stay with us. Your review will be sent to each respective departments that will be handling your concern to make sure that it should be fixed as soon as possible. We hope you stay with us again, Best Regard, Your Holiday Inn Baguio City Centre team.

    Responded February 12, 2019
    Holiday Inn Baguio City Centre
    7.2
    Very good
    Kristine from Philippines
    Family with young children
    2 Double Beds Superior Non-Smoking
    Stayed 1 night in December 2018

    2 rooms booked”

    value for money: it is quite expensive you can find other deals cheaper than this location: i love the location it is very near with burnham park esp if you are travelling with your kids and love to spend around park cleanliness: they clean nicely and refill toiletries staff: the front desk attendants our accomodating response asap with your concern however when you call them or any req using the phone from the room they do not answer asap facilities: just fine

    Reviewed January 26, 2019
    7.6
    Very good
    Kristine from Philippines
    Family with young children
    2 Double Beds Superior Non-Smoking
    Stayed 1 night in December 2018

    good deal for a great location”

    value for money: it is quite expensive you can find other deals cheaper than this location: i love the location it is very near with burnham park esp if you are travelling with your kids and love to spend around park cleanliness: they clean nicely and refill toiletries staff: the front desk attendants our accomodating response asap with your concern however when you call them or any req using the phone from the room they do not answer asap facilities: just fine

    Reviewed January 26, 2019

    Dear Kristine Thank you for sharing your review. We are happy that you had a wonderful stay with us. We are also glad that you liked our location, amenities, and accommodating staffs. We do apologize for the timely manner of our response to you. We will share this review to our respective departments to improve more to what we lack in our service we've provided you. We look forward you stay with us again. Best regards, Your Holiday Inn Baguio City Centre team

    Responded January 28, 2019
    Holiday Inn Baguio City Centre
    7.6
    Very good
    Zixin from Philippines
    Family with teens
    2 Double Beds Superior Non-Smoking
    Stayed 1 night in December 2018

    Room not cleaned when assigned to us”

    We arrived around 3pm. After checking in, we found out that the room has yet to be cleaned. Towels used by the previous guests are still on the bed. Apparently they had a miscommunication between house keeping and reception. We had to wait outside for the room to be cleaned.

    Reviewed December 30, 2018

    Dear Zixin Thank you for staying with us and for sharing your feedback. We are very sorry for making you wait while you were checking-in your room. We will share your feedback to our Housekeeping and Front Office Department to make sure that this event should not happen again. We do hope we could serve you again. Sincerely, Arvin D. Digital Marketing Specialist

    Responded January 03, 2019
    Holiday Inn Baguio City Centre
    1234
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    Holiday Inn Baguio City Centre
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    • Excellent location
    • Burnham Park
    • Ohayami Bus Terminal is within 0.55 km