Holiday Inn Chicago Mart Plaza River North

Holiday Inn Chicago Mart Plaza River North

350 West Mart Center Drive, River North, Chicago (IL), United States, 60654
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     Holiday Inn Chicago Mart Plaza River North

    Guest reviews

    8.0
    Excellent
    /10
    (40 reviews)See what guests said
    8.2
    Excellent cleanliness

    Property highlights

    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    This property is in high demand!Last booked 9 hours ago
    Exceptional
    Location
    9.0
    See map
    Exceptional location - 70 meters from city center
    Nearby
    Popular
  • 333 West Wacker Drive240 m
  • Richard Norton, Inc.270 m
  • Merchandise Mart280 m
  • Assumption Church310 m
  • Chicago School of Professional Psychology320 m
  • Peter Field360 m
  • Chicago Fire Departament - Bomberos de Chicago370 m
  • Jay Robert's Antique Warehouse420 m
  • Binny's Beverage Depot470 m
  • The Boeing Store520 m
  • Value for money7.9
    Location rating9.0
    Nearest airportMidway International Airport (MDW)
    Distance to airport14.0 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Premium Double Room with Two Double Beds
    Premium Double Room with Two Double Beds
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
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    Studio Suite with City View
    Studio Suite with City View
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 super king bed and 1 sofa...
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    Standard
    Standard
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 super king bed or 2 doubl...
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    Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    ...
    • Room size: 25 m²/269 ft²
    • 2 double beds
    Enter dates to see prices
    2 Double Beds Non-Smoking
    2 Double Beds Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Bed Premium River View Non-Smoking
    1 King Bed Premium River View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Premium River View Non-Smoking
    2 Double Beds Premium River View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Premium City View Non-Smoking
    2 Double Beds Premium City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Bed Premium City View Non-Smoking
    1 King Bed Premium City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
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    More about Holiday Inn Chicago Mart Plaza River North

    More about Holiday Inn Chicago Mart Plaza River North

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (40)Booking.com Reviews (651)
    8.0
    /
    10
    Cleanliness8.2
    Facilities7.4
    Location9.0
    Room comfort and quality7.9
    Service8.1
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (40)
    All room types
    Showing 35 verified guest comments
    12
    10.0
    Exceptional
    Becky from United States
    Solo traveler
    1 King Bed Premium City View Non-Smoking
    Stayed 1 night in January 2019
    Splendid lovely and comfortable ”
    Easy walk from Union Station Friendly personnel Lovely room and view over canal and watched sunset I would definitely stay here again and recommend to anyone Thank you
    Reviewed January 30, 2019
    9.6
    Exceptional
    Wenjing
    Family with teens
    2 Double Beds Premium River View Non-Smoking
    Stayed 2 nights in December 2018
    New Year's Eve ”
    We're happy stay here for 2 days trip at Chicago. Transit inside the Mart Plaza was so convenience, night view from the room was a plus! Would still stay here for next visit.
    Reviewed January 05, 2019
    5.2
    DEREK from Australia
    Business traveler
    1 King Bed Premium City View Non-Smoking
    Stayed 3 nights in October 2018
    Not amazing for the price ”
    The rooms were 'ok' but on a whole the hotel was disappointing, for the exceptionally high rate i paid. The breakfast was terrible, and the desk staff not amazingly helpful. i asked the conceirge for help on where to eat and she simply handed me a piece of paper with a list on it, no verbal interaction whatsoever. On the Saturday night i paid nearly $600, and got $250 worth of hotel experience. No late checkout, no help on going through my bill... just overall disinterest. Would not stay again.
    Reviewed October 21, 2018
    7.7
    Very good
    Lai from Hong Kong
    Business traveler
    2 Double Beds Premium City View Non-Smoking
    Stayed 6 nights in September 2014
    Good location, nice staff”
    Nice staff, gd location, big room
    It's next to merchandise mart that's convenience for me to attend the show there. Room is big and newly redecorated recently. Bed is comfortable. Staff is always nice, especially the counter staff.
    Reviewed October 23, 2014
    7.7
    Very good
    Lai from Hong Kong
    Business traveler
    2 Double Beds Premium City View Non-Smoking
    Stayed 6 nights in September 2014
    Convenient for bsuiness trip”
    gd location, nice staff, comfort bed
    It's next to merchandise mart that's convenience for me to attend the show there. Room is big and newly redecorated recently. Bed is comfortable. Staff is always nice, especially the counter staff.
    Reviewed October 23, 2014
    9.7
    Exceptional
    ryan from United States
    Couple
    1 King Bed Premium River View Non-Smoking
    Stayed 1 night in September 2014
    Best holiday inn!”
    Value, location, view
    Very impressive! Better than most holiday inn hotels. Loved the view from the hotel. Walking distance to the Merchandise mart train station and a few good restaurants like Lou Malnoti's. Very nice lounge/bar.
    Reviewed September 06, 2014
    8.0
    Excellent
    Lai from Hong Kong
    Business traveler
    2 Double Beds Premium City View Non-Smoking
    Stayed 5 nights in July 2014
    Next to merchandise mart”
    free wifi, clean room, gd location
    The room is at standard, nice staff, free wifi, overall very good for businees purpose, especially if u have show at the merchandise mart.
    Reviewed August 10, 2014
    8.0
    Excellent
    Lai from Hong Kong
    Business traveler
    1 King Bed Premium River View Non-Smoking
    Stayed 5 nights in July 2014
    Nice location”
    Next to merchandise mart, free wifi, fair price
    The room is at standard, nice staff, free wifi, overall very good for businees purpose, especially if u have show at the merchandise mart.
    Reviewed August 10, 2014
    8.7
    Excellent
    ZHIJIE from Singapore
    Solo traveler
    Standard
    Stayed 2 nights in July 2014
    So good location to the center of CBD”
    good location, clean and friendly
    I like the hotel very much, it's convenience for taking a walk to the centre of city. and many good restaurants around. The hotel staff are friendly and especially the valet parking people are very professional. I will certainly recommend to my friends about this hotel.
    Reviewed July 28, 2014
    6.7
    Good
    NG from United Kingdom
    Solo traveler
    Standard
    Stayed 4 nights in March 2014
    The hotel is well-located.”
    Good location in the city. Well-connected to subway. Well-trained staff.
    The hotel is in good location where the subway is easily accessible. The room is OK but nothing special comparing with other holiday Inn. The staff is well-mannered. You shouldn't have any expectation of the quality of the breakfast which is clearly substandard.
    Reviewed May 27, 2014
    6.7
    Good
    Lai from Hong Kong
    Business traveler
    Standard
    Stayed 1 night in September 2013
    convenience for business trip”
    next to merchandise mart, cheap in price, free wifi in room
    I staty here for 1 night becoz of the typhoon in Hong Kong that my flight was cancelled. The hotel is relatively cheap in price in that business area. Fast check-in and friendly staff. Room is ok, don't expect too much for this price. Free wifi in rooms is the best in this area. Right next to Merchandise Mart, if you need to attend any show here, this hotel is the closest.
    Reviewed October 03, 2013
    8.0
    Excellent
    Jackkit from Thailand
    Business traveler
    Standard
    Stayed 1 night in September 2013
    Value for money”
    location, room size, service
    i stayed just only a night at Holiday Inn and it was a great stay. The hotel is just 5 minutes walk to the Loop, city center. The room is very big for 1 person. The hotel also provides you with free wifi during your stay.
    Reviewed September 30, 2013
    9.0
    Exceptional
    Marvin from Singapore
    Business traveler
    2 Double Beds Non-Smoking
    Stayed 3 nights in September 2013
    Wonderful stay in a good value hotel in the city”
    Great Location, Value For Money, Friendly Staff
    Good value for money hotel located in the city. It is centrally located and near to many shops and restaurants. The hotel also provides free shuttle service to Walmart. The rooms are very clean and beds are reasonably comfortable. The staff are very friendly and helpful.
    Reviewed September 17, 2013
    6.0
    han from Myanmar
    Family with young children
    Standard
    Stayed 3 nights in July 2013
    a good location to browse chicago downtown”
    location, reasonable price , bellboy service provided
    Reviewed August 13, 2013
    8.0
    Excellent
    ZHEN from China
    Solo traveler
    Standard
    Stayed 2 nights in July 2013
    Good place to live in”
    Location, Service, clean
    Convenient to everywhere in the place. Near the heart of the city but pretty quiet.
    Reviewed August 04, 2013
    8.0
    Excellent
    Dexter from Philippines
    Business traveler
    Standard
    Stayed 4 nights in June 2013
    Right in the downtown area”
    1. near the downtown 2. free fast wifi access 3. accessible to public transport
    I had a good stay at this hotel. We attended a conference in chicago and this hotel made our stay there a good experience. It is near downtown and is accessible to public transport,not to mention also the free wifi.
    Reviewed June 26, 2013
    8.0
    Excellent
    Dewi from Indonesia
    Business traveler
    Stayed 4 nights in June 2013
    Great”
    the location is good, near the shopping center, restaurant and chicago river walk
    Reviewed June 17, 2013
    7.3
    Very good
    GEORGE from Sri Lanka
    Business traveler
    Standard
    Stayed 1 night in April 2013
    Comfortable and convenient”
    Location, Comfort, Proximity to ground transport
    Reviewed May 28, 2013
    7.0
    Very good
    Zhen from United States
    Family with young children
    2 Double Beds Premium River View Non-Smoking
    Stayed 2 nights in November 2012
    Good location”
    Great restanrant on site
    the hotel is in downtown with good location and many stores closeby. we drove mostly it was too cold to walk around. lobby is on the 15th floor of a shared building, is nice decorated as 3 stars, but room is very basic and outdated, more like 2 stars. bed is hard, front desk service is so so. the on-site restanrant was surprisingly tasty and reasonable priced for serving size; kids eat free so it was a deal for us. continental breakfast was included and selection is ok. parking charge fees, need to walk stairs outdoor parking lot. will try other hotels next time.
    Reviewed December 05, 2012
    5.3
    Donald from Australia
    Couple
    Stayed 3 nights in August 2012
    Good location however .....”
    Great location
    As mentioned the location was splendid however this Holiday Inn lacked communicative skills. Firstly whilst waiting in line to check in, a couple barged straight though and queue jumped to the front. A good hotel clerk would have politely informed the couple that there were others who'd been waiting longer than they. Secondly over the the three days we spent there, soap was only dispensed upon our arrival day. Thirdly, the price of in house movies at $15 each was a little rich and finally hotel's poor communication skills came to the forefront when we were not informed of the price of the buffet breakfast. This breakfast was very average indeed. The bacon was cold and overcooked and when the waiter, who bore a striking resemblance to Manuel from Fawlty Towers, topped up my wife's lemon tea with coffee the impersonation seemed complete.
    Reviewed September 02, 2012
    12
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    • Exceptional location
    • Skydeck Chicago - Willis Tower
    • Merchandise Mart Railway Station is within 0.33 km