lovely hotel”

pretty good,this hotel is really close to the shopping center at north michigan ave, and the transporatation is really convenience, the service is pretty good,we enjoyed our night in the hotel. the air condition is not work enough but the price is so attractive. i will chose it for next trip and recommend to my friend. if your wanna find a hotel at the center of chicago and close to the shopping mall,holidays inn will be your best choice

lovely hotel”

this hotel is really close to the shopping center at north michigan ave, and the transporatation is really convenience, the service is pretty good,we enjoyed our night in the hotel. The air condition is not work enough but the price is so attractive. i will chose it for next trip and recommend to my friend. If your wanna find a hotel at the center of chicago and close to the shopping mall,holidays inn will be your best choice

highly recommended hotel”

very clean hotel. centrally located. good food for breakfast with many choices. reasonable price. has business center where i managed to print some documents for free. has fitness center. has laundry service. spacious breakfast room. i will definitely go back to this hotel. i had similar good experience with holiday inn express in toronto downtown. i hope there will be more holiday inn express...kudos to this hotel!!!

enjoyable”

Staff was friendly and pleasant from the time of arrival until checkout. I was disappointed that there wasn't any lower cost hotel parking for our rental car - but I learned for future stays. The hotel is accessible by foot/taxi/public buses/even bicycle rental to all areas of downtown Chicago. Breakfast was super! Kept us going for up to half a day with healthy choices. I definitely will recommend this place

Excellent value for money”

We had a great time at the hotel from check in to check out. The hotel is centrally located with the metro just a step away and restaurnats, nightlife and other attrractions all within walking distance. Full marks to the staff who were super friendly especially the concierge who knew Chicago like the back of his hand. Would definitely stay there again.

Stopover stay in Chicago. Walking distance to mall”

second time to stay in Holiday Inn Express in Chicago. Stay for one night stopover before heading home. Good internet and easy to access

Amazing! ”

We had so much fun with our stay in this hotel. The room is quite small but very clean. The location is excellent. 2 blocks away from the Magnificent Mile and the hotel is surrounded by a lot of restaurants.

Great Location and comfy rooms”

The area to the shopping and Magnificent Mile highlights is amazing. A food market is right under the hotel. And the rooms are large, with thoughtful equipment, from microwave, frig, and coffee maker.

excellent location”

its decent place for any kind of traveler,- bussiness, vacation or tourist. located just in middlr of heard of nice and vibrant cite as Chicago definately is. there are no restoran at hotel and breakfast absolutely rubbish, but it plenty of excellent joint for breakfast, lunch or dining right behind any corners. roomrate probably one of the best price offer for Chicago downtown, room is very small, aircon/heater pretty noisy (but serve the purpose). i would say its very decent 2* hotel by HK or s'pore scale. say at HK you can get solid 4* for 15-20 % cheaper price at downtown (casuay bay, wanchai etc) and HK not a cheap city too

Excellent option at downtown”

I really enjoy my visit to Chicago. Excellent location excellent, very kind staff, small rooms but confie. Clean and nice

Perfect location for shopping.”

Great staff. Friendly,curtious, absolutely nothing negative to say. Can't wait to return to Chicago, plan to stay here again!

Cozy, comfortable,and great location.”

Great place to stay, room was fairly small but nicely decorated and still comfortable. Just walk to the loop and near by attractions. The only draw back was parking, but that is to be expected in Chicago. A parking garage is just next door but at a charge.

Good Location.”

It's location is so convinient to go around Chicago sightseeing point. It also can access by taxi or train where not easy to find similar to the hotel in united state. The main entrance has step. The guest have to hold their bag. They have a service guy. They should improve by making slope for their guest. The provided breakfast served only continental style like other holiday inn express. If I have a chance to go there. I would like to try other hotel.

Convenient Location with Tiny Room”

The hotel is just off the Magnificent Mile, the main shopping area in Chicago. The hotel is more suited for tourist and not really for business traveller. The room was small and basic. In the room that I stayed, there were no work table or chair. The only two places you can sit down is either the bed or the toilet. There are better equipped hotels in the area with similar pricing. Will not stay there again.

Fabulous location”

We stayed here 5 nights, just a block of Mag mile, brilliant buffet breakfast, our room had a fridge, microwave, lounge with huge plasma and breakfast board in addition to our bedroom. We were on the top floor and had view of the Hancock tower. Great supermarket one block down to fill your fridge (Jewel Osko)

Exceptional”

Our room was TINY. I'm pretty petite, but getting ready for a friend's wedding in our hotel room was kind of tight. There was definitely no room to really spread out and we had to move the little table with the coffee marker (neither myself nor boyfriend drink coffee) to be behind the door just so we could have a few more inches of space to move around and get ready. Like thank goodness we are both young and nimble or climbing over all our suitcases and clothes and the bed would have been VERY difficult. Like it would have been small even if only I had been in there. I am pretty sure not ALL the rooms are like this though. It was itty bitty, but genuinely cozy. And the size of the room was seriously my only "complaint". The location was AMAZING, incredibly walkable. The staff was super nice and the hotel was all together charming. I would totally stay there again, but I might see if we could maybe get a larger room next time.

Good location. Good facilities. But the people...”

Even for a non-luxury hotel, the lack of service and common courtesy was appalling. More than 5 times, I said Hi to the staff and they just stared right back at me. Not just one person. Five different people. At the front desk, they keep having private conversation while they serve a customer and don't even say Hi or Bye. Well I am very sorry that I was such a nuisance to them and had to disturb their private chitchat during work hours. Housekeeping won't even put toilet paper in the toilet paper holder. They just leave it on the toilet cover for the customer to do it themselves. Why tip? When you don't know all the rules of the hotel right away and you ask the staff, you immediately get the "duh idiot" face. No smile. No friendliness. Figure out your stuff yourself even when it's your first time here. Construction goes on around the hotel past 10pm. This I don't know whose decision it was. Probably the city's? I stayed here because I didn't foresee spending much time at the hotel. But even the minimal interaction I had with the staff here was too puzzling. I used to live in Chicago for 5 years, so I don't think I was expecting something out of the ordinary for a Chicagoan. I guess expecting a greeting was naive of me. Next time I plan to stay at a different place just so I will be able to hear a friendly Hello back and to avoid getting the stare of "why the f are you talking to me?" I will gladly pay the extra sum per night if that's what it takes to be treated like a human.

Great Location”

it's a good hotel at a great location. All the main attractions can be reached on foot or with a short taxi ride. Staff is very friendly and hotel very clean. Breakfast buffet is very good. The room was somewhat small, but other than that a great hotel.

nice but small”

well overall hotel is nice staff is nice but room is a little too small. breakfast is too simple mostly just bread ... if compare hotel within this price in thailand you will get a much bigger room and FULL chioce of ABF..

Great location”

We enjoyed our stay. Breakfast was good and the staff excellent. The hotel is older but very well looked after and very clean. Highly recommend.